DIVERSITY
Key Concepts
• DIVERSITY
• EQUAL OPPORTUNITIES
• DISCRIMINATION
Diversity
• It means understanding that each individual is unique, and
recognizing our individual differences.
Managing Diversity
• Tolerance of individual differences.
• Motivating and communicating effectively with ethnically diverse
workforces.
• Managing adjustments that need to be made for workers with
unique needs for example, aged workers and disable persons etc
• Managing increasingly diverse career aspirations.(promotion)
• Dealing with differences in literacy and qualifications among the
workforce.
• Promoting co-operative working in ethnically diverse teams.
Equal Opportunity
• The right to be treated without discrimination, especially on the
grounds of one's sex, race, or age.
Discrimination
Discrimination is defined as distinguishing differences between things
or treating someone as inferior based on their race, gender, national
origin, age or other characteristics. An example of discrimination is
when a company refuses to hire women because they are women.
There are various basis of discrimination.
• Age discrimination.
• Disability discrimination.
• Equal pay and compensation discrimination.
• National origin discrimination.
• Racial discrimination.
• Religious discrimination.
• Gender discrimination.
Expalination
• Age discrimination is the unfavorable treatment of an employee due to their age.
• disability discrimination may include: Discriminating on the basis of physical or
mental disability in various aspects of employment, including: recruitment, firing,
hiring, training, job assignments, promotions, pay, benefits, lay off, leave and all
other employment-related activities.
• The Equal Pay Act requires that men and women in the same workplace be given
equal pay for equal work. The jobs need not be identical, but they must be
substantially equal. Job content (not job titles) determines whether jobs are
substantially equal.
• National origin discrimination involves treating people (applicants or employees)
unfavorably because they are from a particular country or part of the world
• Racial discrimination is any discrimination against any individual on the basis of
their skin color, or racial or ethnic origin.
• Religious discrimination involves treating a person (an applicant or employee)
unfavorably because of his or her religious beliefs.
• Gender inequality is the social process by which men and women are not treated
as equals.
Types of discrimination
• Direct discrimination.
• Indirect discrimination.
• Victimisation. (claim about the discrimination)
• Harassment.
• Positive discrimination might involve offering a job to a candidate, not because
they are the best candidate for the job, but merely because they possess a
specific protected characteristic (for example race, gender, sexual orientation,
disability). This is unlawful. Positive action, on the other hand, can be lawful.
• Positive action is a range of measures allowed under the Equality Act 2010 which
can be lawfully taken to encourage and train people from under-represented
groups to help them overcome disadvantages in competing with other applicants.
Practice 1
Adam is looking for a manager for his restaurant. He has hired a recruitment agency and
while talking to the consultant about what attributes he was looking for, Adam said while
everyone with experience welcome to apply, he would prefer a male manager as the job
hours were demanding who was preferably ‘good looking’ as that mattered to customers
and from the same country as Adam because providing jobs to fellow countrymen was
important to him. Which of the following options is correct?
A. Adam’s specification is appropriate in accordance with the type of service being
provided.
B. Adam's specification reflects his discriminatory recruitment policies.
C. Adam’s restaurant provides equal opportunities as everyone with experience is welcome
to apply.
D. Adam's choice of medium is not right as he should have recruited through
advertisement in a newspaper.