NEXT ITPro Today’s 2022 Salary Survey Report Our survey of IT professionals’ compensation, training, and job satisfaction shows some marked differences from those done before the COVID-19 pandemic. ITPro Today’s 2022 Salary Survey Report TABLE OF CONTENTS IT Job Salary Survey Yields Surprises and Action Items.......................................... 3 IT Operations Professionals Have More Work Than Time......................................... 7 Older Employees Often Earn More — Here’s Why.................................................... 9 IT Job Salary Survey Reveals Growing Pains in Gender Equity................................ 13 IT Security Professionals Mixed About Job Satisfaction ....................................... 16 2 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report IT Job Salary Survey Yields Surprises and Action Items IT professionals revealed a desire for more training and better tools. Learn about respondents’ priorities and pain points. By Karen D. Schwartz I Figure 1 TPro Today’s survey of IT professionals’ AWS. It’s more general education for me, but I know that compensation, training, and job satisfaction shows some marked differences from those done if I want to change jobs, it will help me.” What Was Your 2021 Gross Annual Salary in US dollars? Less than $50,000 It’s not surprising that IT pros are seeking to improve before the COVID-19 pandemic and current economic security skills, along with cloud and professional conditions. For example, in 2022, 29% of respondents leadership skills, added James Stanger, chief technology 38% said they are dissatisfied with their total compensation, evangelist at CompTIA, a nonprofit association for IT versus just 18% in a 2018 InformationWeek poll. professionals. “Moving to the cloud securely requires This year’s survey found that improving skills was a top some pretty serious leadership,” Stanger explained. “You priority for IT professionals, with security skills being the can’t move to the cloud unless your leaders are asking 11.6% 50,000 to $59,999 9.2% $60,000 to $69,999 5.2% $70,000 to $79,999 12.1% $80,000 to $89,999 23% 7.5% $90,000 to $99,999 $100,000 to $109,999 most desired, followed by cloud, leadership/professional, the right questions and making the right choices. IT $110,000 to $119,999 AI, databases, and general IT management skills. $120,000 to $129,999 IT operations manager at Sage, a large business software Organizations must realize it’s critical to 25% $130,000 to $139,999 4.6% 2.9% $150,000 to $174,999 so IT professionals are understandably looking for ways $175,000 to $199,999 Gannu, chief product and technology officer at Korn Ferry to keep up and advance in their careers,” Nguyen said. Digital, a global workforce-focused consulting firm. Korn Ferry is currently developing what it calls an intelligence 5.2% $140,000 to $149,999 company. “We’re in the age of AI and cloud computing, enable employees to advance their abilities, said Satish “I’ve done it myself by working to improve my skills on 6.9% 3.5% professionals who are learning skills in this area are Those findings make perfect sense, said Dan Nguyen, being proactive.” 5.2% 14% $200,000 to $249,999 12.1% 5.2% 4.0% $250,000 or more 4.6% Base: All respondents (n=190) 3 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report way to make it possible.” cloud to make training available within organizations’ work companies that aren’t prioritizing it,” he said. “Not providing flows. “If you’re engaging in training while at work, you can Stanger agreed. “There is nothing more transformational the budget or giving people time for training reflects a lack more easily switch between various tasks to get the training to an organization than education, but there are plenty of of maturity on the part of the organization.” done,” Gannu noted. Figure 2 Tools Are Lacking In Pursuit of Certifications Target Areas for Skills Improvement One way IT professionals are honing their skills Security is by completing or renewing certifications. About Cloud one in four of the survey respondents did so within Leadership and professional skills the past 12 months, citing greater effectiveness Artificial intelligence in their current roles and opportunities for Databases advancement both within and outside of their IT management, general organizations, the survey found. Applications management 33% 12% 11% they did not pursue certifications were that either Project management work demands didn’t permit time out of the Containers Most who renewed and/or completed certifications in the past 12 months report at least minimal positive impact. 10% Certification Completion & Renewal, Past 12 Months 9% DevOps/software development Yes, renewed and completed 8% Network management 6% 7% Blockchain they are at risk of losing employees,” Nguyen Business intelligence/data science said. “I’ve been in the industry for more than 20 Storage hire more skilled [employees], they will find a Certifications & Their Professional Impacts 10% [to pursue certifications], because if they don’t, years, and if a company wants to advance and “It’s been the same issue for the last 20 or 30 years,” Gannu said. “There are always newer tools available, but adoption isn’t that easy. For example, the company may have standardized on one tool, but some people prefer Figure 3 10% Disaster recovery “Companies really need to make it possible 13% 11% Survey respondents said the main two reasons office or their companies lacked budget. 25% Only 23% of respondents said they have all the tools they need to do a good job, which didn’t come as a surprise to Gannu. 16% 4 13% 37% 15% 36% 31% 33% 33% 40% 27% Opportunity for advancement within your organization 67% Base: All respondents (n=190) 30% Attending educational conference sessions No Base: All respondents (n=190); multiple answers permitted. *Only those areas with at least 6% incidence appear on the chart. Areas with less than 6% incidence include: Helpdesk, Hyperconvergence, IoT, Product management, Systems management; Compliance/privacy; Augmented reality/virtual reality; Business process improvement; Collaboration; Desktop/mobile; Engineering, hardware; Facility management; General business; General data center; Machine learning; Operating systems, other; Operating systems, Windows; Telecom Effectiveness in your current role 48% Yes, completed only 6% No Impact Opportunity for advancement outside your organizations 11% 6% Minimal Impact 57% Yes, renewed only 6% Professional Impacts of Certifications Moderate impact Base: Respondents renewing or completing certifications (n=60) PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report Figure 4 another. Companies have certain philosophies and security That was true in 2018, when 52% of respondents to policies — not to mention budgets — that make it difficult the InformationWeek IT job salary survey were satisfied to keep everybody happy.” with their compensation. It’s true also in this year’s ITPro Smaller, more nimble companies may have an easier time Today survey, in which 55% said they were satisfied. adopting new tools than larger, more established companies, Yet, those numbers tell an interesting story because Gannu added. it means that many IT professionals are unhappy with While that may be true, Nguyen said all companies must be their pay. This year, 29% were dissatisfied with their total compensation. more flexible, especially when it comes to tools that reduce And while most respondents reported that manual work. He pointed to performance monitoring and visibility tools as some of the most hotly requested. “The their salaries had increased in 2021, with the mean better tools you have, the better your job performance and increase of 5.2% over 2020, 13% reported a salary decrease. That’s a major difference from 2018, when satisfaction,” he said. About two-thirds of survey respondents said they can typically get their work done in a normal 40- to 45-hour workweek. That means that the rest either take longer to get their jobs done or can do their work in less than 40 hours. Sometimes it’s because the scope of the job is too only 3% of IT staff experienced salary decreases. Of those whose salaries were reduced this year, they cited Attitudes About Current Employment A majority of respondents agree with all statements about their current employment. They expressed the most agreement that their work is valuable to their employer’s success. Strongly agree Somewhat agree 36% 55% 37% 41% I love my current job 32% 38% 26% 37% I can get my work done in a normal 40-45 hour work week 8% 16% 17% 22% 16% I have all the training I need to do a good job 25% 7% 21% 44% 23% 5% 4% 15% 38% I have all the tools I need to do a good job 27% 11% Base: All respondents (n=190) Figure 5 the company reacting to economic conditions as the Satisfaction with Position & Compensation main reason. Most respondents are satisfied with both their current positions (66%) and their total compensation (55%). That said, 29% are dissatisfied with their total compensation. Satisfaction with Current Position Although the number of IT professionals that Stanger said. He pointed to sectors that have been hit As important as training and support are, compensation most heavily, like restaurants and hospitality, as more likely to decrease salaries, at least temporarily. Satisfaction with Current Total Compensation 55% 66% 32% of pandemic fallout and the economic downturn, is the ultimate bellwether of job satisfaction. Disagree If my child, niece or nephew asked, I’d recomment getting into IT broad or narrow, and sometimes it’s more about the relative experienced compensation reductions is higher than many would expect, it’s probably due to a combination experience of the IT employee. For Most IT Professionals, It’s Really About the Money Neutral What I do is very important to my employer’s success 7% Very Somewhat Neutral Somewhat Very dissatisfied dissatisfied satisfied satisfied 35% 29% 20% 19% 15% 8% 34% 22% 15% 9% Very Somewhat Neutral Somewhat Very dissatisfied dissatisfied satisfied satisfied Base: All respondents (n=190) 5 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report Figure 7 Yet, IT workers are still in fairly high demand, making bonus of $20,000 or more. For companies that routinely Expectations for 2022 the decreases somewhat puzzling. “I think those salary give bonuses, they tend to be important “carrots” for decreases are probably focused on companies that aren’t performance, time management, attitude, and retention. About half of all respondents expect to receive a raise and/or a bonus in 2022. 53% doing very well, because I’ve been in IT for a long time, and And while some may not offer cash bonuses, they may I’ve never seen anybody get a salary decrease,” Gannu said. offer stock, which isn’t reflected in the survey. “Unless you’re talking about a startup, companies tend to at “Very few companies can give you everything,” Gannu noted. least keep salaries the same. Standard, stable companies 49% 20% “It’s a matter of priorities. At large, established companies, you pay what they need to pay to retain IT talent.” On the other end of the spectrum, about half of may not get to choose the tools you want or like the culture, but 2% Raise respondents expect to get a raise or bonus in 2022. Just you may earn more money and get a bonus. If your priority is under half received a bonus last year, with the median learning and growing and money isn’t as important, a smaller, Bonus Pay cut None of the above Base: All respondents (n=190); multiple answers permitted bonus amount being $6,000. Twenty-six percent received a more agile company might be a better fit.” Figure 6 Those struggles are part of the reason why about one in four IT professionals say they plan to look for a new job Change in Salary: 2021 vs. 2020 Most respondents (65%) reported their salaries increased in 2021. Only 13% reported a salary decrease. 65% in the next 12 months. There are plenty of reasons why, from burnout to the desire for more responsibility or money. Figure 8 Likelihood of Seeking Alternative Employment Approximately one in four respondents are likely to seek alternative employment in the next 12 months—28% outside their current organization, 26% within their current organization. Likelihood of Seeking Employment at Another Organization For Stanger, all the findings of the IT job salary survey 41% point to one fact: Companies need to rework their priorities 22% 13% 4% 5% Decreased significantly (10% or more) Decreased somewhat (5%-9%) with employees in mind. Whether it’s making training 16% 4% Decreased slightly (1%-4%) Increased slightly (1%-4%) 20% 20% 32% Increased Increased somewhat significantly (5%-9%) (10% or more) or just listening more, it’s about putting employees first, he said. 34% 28% 47% 25% 26% 22% 26% 20% 19% available, increasing automation, rethinking compensation, 8% Remained the same (0%) 32% 15% Likelihood of Seeking Employment at Current Organization 9% Highly unlikely Unlikely Uncertain Likely Highly likely 6% Highly unlikely Unlikely Uncertain Likely Highly likely Base: All respondents (n=190) Base: All respondents (n=190) 6 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report Figure 1 IT Operations Professionals Have More Work Than Time IT operations professionals have concerns about tools, training, and compensations, but it’s not all bad news. I Can Get My Work Done in a Normal 40-45 Hour Workweek 9% Strongly agree Strongly disagree 15% 33% By Sean Michael Kerner I TPro Today’s recently conducted 2022 One is the fact that IT professionals are 9% When asked if they have all IT Salary Survey revealed some startling overworked and have more tasks than time. the training needed to do a trends about the current work climate A potential reason why there isn’t enough good job, 21% of IT operations for IT operations professionals. time is because there isn’t enough staff. professionals either somewhat Among the highlights of the survey are Year after year, IT surveys report on the or strongly disagreed that they insights about IT operations professionals’ issue of the IT skill shortage. That shortage had what they needed. While Somewhat disagree Neither agree nor disagree 33% Somewhat agree Total respondents: 201 workload, training, tools, and satisfaction is now manifesting itself in existing staff it’s not a positive trend to see so many respondents claim they don’t have with compensation. One of the most startling being overworked. enough training, the majority of respondents findings is that nearly one quarter (24%) of often also closely associated with the use of did in fact agree that they had received the professionals whether or not they have the necessary training. right tools to do a good job. Twenty percent IT professionals can’t get their work done in Tools and Training Are a Concern for a normal 40-45 hour workweek. ITOps Professionals tools. The ITPro Today survey also asked IT Another reason why IT professionals are Training can involve helping professionals of IT operations professionals responded they had more work than time in the week overworked could well be related to the tools in the processes and operations that are that they felt they need more tools to do a speaks to a number of prevailing issues. and training that are available to them. needed to execute their job duties, and it is good job. The fact that so many IT professionals felt 7 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report The issue of adding more tools to help IT operations professionals is somewhat nuanced. A recent study from GitLab The lack of satisfaction in compensation or Figure 2 a salary increase is also likely a contributor to I Have All the Training I Need to Do a Good Job found that having too many tools is a whether or not IT professionals are likely to security and operations risk. What is stay with their company. The report found that clear from multiple studies, including 29% are at least likely to seek employment the 2022 State of DevOps Automation at another organization within the next 12 report from Transposit, is that there is often a very positive impact from months. It is also possible that those who introducing automation tools into the IT are likely to seek other employment are also operations workflow. looking for an environment where they can Many ITOps Professionals Are Likely to Change Jobs — Soon get their work done in a 40-hour workweek Looking at the compensation levels for IT operations professionals, there are reasons for concern as well as optimism. 44% 35% 23% 20% 24% 14% 16% 4% 7% Strongly disagree Somewhat Neither agree Somewhat Strongly disagree nor disagree agree agree Strongly disagree 11% Somewhat Neither agree Somewhat Strongly disagree nor disagree agree agree Total respondents: 201 Figure 3 as well. While the ITPro Today survey did identify areas of concerns, on a positive note, 61% How Satisfied Are You with Your Current Level of Compensation? third (29%) reported that they are not satisfied with their current position. That means, even with their current level of compensation. That though there are IT operations staff with finding shouldn’t be a surprise considering concerns about salary, training, tools, and that the survey also found that more than one-quarter (26%) did not get a salary workload, the majority of professionals are in some way satisfied with their job. 8 How Did Your 2021 Salary Change Relative to 2020? 50% 38% Looking at the bad news first, nearly one- of ITOps professionals are at least satisfied increase in 2021. I Have All the Tools I Need to Do a Good Job 20% 20% 16% 23% 24% 17% 9% 18% 3% 2% Very Somewhat Neither Somewhat Very dissatisfied dissatisfied satisfied nor satisfied satisfied dissatisfied Decreased Decreased significantly somewhat Total respondents: 203 Total respondents: 205 3% Decreased slightly 15% 8% Remained Increased the same slightly PREVIOUS Increased Increased somewhat significantly NEXT ITPro Today’s 2022 Salary Survey Report Older Employees Often Earn More — Here’s Why Figure 1 How Did Your 2021 Salary Change Relative to 2020? (Sorted By Age Group) Although younger employees are more satisfied with their jobs, they are also more likely to switch jobs to increase their salary. By Kolawole Samuel Adebayo T he COVID-19 pandemic and ageism — The survey found middle-aged (44-54) discrimination toward people based on employees and early boomers (55-64) had age — skyrocketed the job loss among the highest salary increase in 2021 at 72% aged workers (45 and above) in the U.S. In 2022, and 65%, respectively. It also revealed older nearly one in six adults seeking a job wasn’t millennials (35-44) had a 66% salary raise. hired because of their age, according to AARP. Meanwhile, younger millennials (25-34) had Besides, during the pandemic, older workers the second-lowest salary raise (60%) behind lost more jobs than any age group in the U.S. employees aged 65 and older (50%). Despite being pushed out of the job market, Compared with the research in 2019, older workers still have a larger paycheck where the wage growth of older employees than workers in the younger age bracket, was worse than prime-age (ages 35 to 54) according to the latest research by ITPro employees, the recent ITPro Today salary Today that examined the responses of 347 increase survey is welcome news for older IT professionals across different organizations. employees. Experience, certifications, and 9 18-24 25-34 35-44 45-54 55-64 65 or older Decreased significantly (10% or more) 0% 0% 1% 2% 4% 3% Decreased somewhat (5%-9%) 0% 4% 1% 3% 2% 7% Decreased slightly (1%-4%) 0% 8% 7% 3% 5% 3% Remained the same (0%) 100% 28% 24% 20% 23% 37% Increased slightly (1%-4%) 0% 32% 49% 48% 40% 27% Increased somewhat (5%-9%) 0% 12% 10% 13% 19% 17% Increased significantly (10% or more) 0% 16% 7% 10% 5% 7% PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report longevity are plausible reasons for the latest to find other opportunities. According to Pew salary increase trend amongst older employees. Research Center, 60% of U.S. employees who Jack Kelly, a senior Forbes contributor, noted in switched jobs between April 2021 and March an article: “Seasoned employees tend to earn 2022 increased their earnings. more money than their younger co-workers.” It’s easy to see why young people are “highly ITPro Today’s survey agrees with Kelly’s view, likely” to switch jobs, since they earn less revealing that middle-aged (40%), early boomers compared with older employees, as revealed in (45%), and workers 65 or older (43%) are “highly ITPro Today’s salary survey. From the research, unlikely” to seek jobs at another organization in the next 12 months. In contrast, younger millennials (44%) and older millennials (30%) are “highly likely” to seek employment at another organization in the next year. This reinforces only 17% of younger millennials earn between Likely or Highly Likely to Seek Employment at Another Organization. Unlikely or Highly Unlikely to Seek Employment at Another Organization. 50% 44% 36% 30% 25-34 35-44 31% 45-54 23% 25% 55-64 23% 65 or older 40% 45% 43% 24% 25-34 35-44 45-54 55-64 65 or older $100,000-$200,000 annually. The percentage goes up to 30% for people aged 35-44, 38% for middle-aged employees, 56% for baby boomers, and 59% for employees 65 and older. “longevity and loyalty” as major reasons why For young people, the figures are dismal older employees earn more in their current jobs. compared to other age groups in other salary Flip the Job, Earn More Figure 2 ranges as well. No millennial earns more than $300,000, with 78% earning under $100,000, One reason people change jobs is income, 22% earning over $100,000, and just 4% taking especially because switching to a new job is home $200,000 annually. In contrast, 6% of often a faster route to a higher salary. Ben middle-aged employees earn over $300,000, Cook, CEO of salary consultancy firm Riva HQ, 15% earn more than $200,000, 59% exceed notes in an article that the difficulty with getting $100,000 in yearly earnings, while 41% earn less significant percentage raises at employees’ than $100,000. It’s clear from these statistics current roles or organizations often drives them that the percentage of young people pulling 10 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report in high salaries is significantly lower than other age $150,000 per annum were “satisfied” with their jobs. In comparison, the report showed only 40% of people groups, making them more open to new roles. earning less than $50,000 per year were “satisfied” Money Buys Happiness at Work ... But Not Always with their jobs. However, ITPro Today’s survey shows While factors that affect job satisfaction are complex, an interesting trend: Young people making less seem money plays a significant role. For instance, in 2019, to be satisfied with their jobs. CNBC showed that 68% of Americans who earn over 2021 Gross Annual Salary Ranges $100K-$200K Under $100K 59% 41% 23% 35% 30% 36% 56% 59% 38% 17% 25-34 35-44 45-54 55-64 65 or older 25-34 35-44 55-64 3% 5% 5% 0% 45-54 25-34 35-44 45-54 55-64 65 or older Under $50K 0% 12% 10% 4% 5% 3% $50K-$74K 100% 48% 20% 12% 8% 7% $75K-$99K 0% 12% 20% 14% 14% 17% $100K-$124K 0% 4% 10% 9% 16% 17% $125K-$149K 0% 0% 10% 7% 13% 7% $150K-$174K 0% 8% 4% 9% 10% 7% $175K-$199K 0% 4% 1% 3% 6% 13% $200K-$249K 0% 4% 6% 7% 1% 3% $250K-$299K 0% 0% 1% 4% 2% 0% Over $300K 0% 0% 3% 5% 4% 0% NA 0% 8% 14% 27% 20% 27% 65 or older 5% 8% 35-44 18-24 6% 15% 25-34 45-54 Over $300K Over $200K 4% What Was Your 2021 Gross Annual Salary (in US $)? (Sorted By Age Group) The survey found that 36% of younger millennials Figure 3 78% Figure 4 55-64 65 or older 25-34 35-44 45-54 55-64 11 0% 65 or older PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report Figure 5 I Love My Current Job (Sorted By Age Group) “strongly agree” that they’re satisfied with their jobs, compared with middle-aged Disagree (somewhat and strongly) 12% employees (24%), early boomers (34%), and older millennials (28%). However, more Neither Agree Nor Disagree 12% 10% 9% 23% 7% workers 65 or older (57%) said they were very satisfied with their jobs than young workers, which is expected since they earn more. 12% 35-44 45-54 55-64 65 or older 25-34 35-44 76% 55-64 70% 35-44 63% 45-54 69% 36% 28% 55-64 65 or older 57% 87% are likely to move up the corporate ladder. However, the figure drops significantly 25-34 45-54 Strongly Agree Somewhat Agree The research also revealed the age groups that are more likely to pursue another for people in other age categories. Only 27% of older millennials are likely to pursue 21% 7% 25-34 position in their current workplace. According to the survey, younger millennials (48%) 25% 21% 65 or older 25-34 35-44 34% 24% 45-54 55-64 65 or older another position in their current organization. Besides employees 65 or older (10%), middle-aged workers (22%) and early boomers (15%) are least likely to pursue another position in their organizations. While these findings show younger people seem more satisfied with their jobs, they also clearly reveal they are more mobile than older employees, reinforcing the notion that employees between 25 and 44 years old are the main drivers of the “Great Resignation,” according to Harvard Business Review. 12 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report IT Job Salary Survey Reveals Growing Pains in Gender Equity Despite salary increases, in the face of job dissatisfaction, women in IT are looking for new jobs. By Dylan Fisher A ccording to ITPro Today’s 2022 IT Salary Survey, women (71%) and men (69%) in IT love their jobs in nearly equal measure. Between disparities in salary and an uneven work-life balance, today’s IT employers are facing a particularly high rate of job dissatisfaction among their female IT professionals. Salaries for women in IT, however, were more prevalent across the IT landscape increased at a relatively high rate compared compared with previous survey results, male with their male counterparts: 70% of respondents saw nearly double the rate of female respondents and 66% of male Want further proof? When asked if they’d respondents saw their salaries grow. For recommend a career in IT to a young relative, A Salary Rollercoaster the most part, these raises are the result of Experts expected salary changes to match approximately four out of five respondents, performance reviews, cost of living increases, regardless of gender, would. an increased cost of living in the United companywide increases, promotions, and Yet, when assessing the current state of States, considering a hot job market coupled new jobs. retention among IT professionals, a love of one’s with the rise in inflation. In fact, the majority job is only part of a more complicated story. of IT professionals did earn a raise in 2021. On the flip side, while decreases in salaries 13 salary reductions than female respondents. Remarkably, among the survey’s 48 female respondents, zero saw their salary decrease by more than 10%, and only three (6%) saw any decrease in their salary. In most cases, pay cuts are the result of individual job changes alongside poorly managed responses to the COVID-19 pandemic. PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report Figure 2 What Was Your 2021 Gross Annual Salary (in US $)? In addition to the factors above, disparities in salary changes between male and female IT professionals can likely be attributed to a growing Did Female not disclose prevalence of pay equity audits — including within the U.S. government — to pursue workplace equality and transparency. Dissatisfaction in Pay and Work-Life Balance Figure 1 Under $50K 3% 15% 7% How Did Your 2021 Salary Change Relative to 2020? $50K-$74K 7% 25% 17% $75K-$99K 10% 13% 16% $100K-$124K 21% 10% 16% $125K-$149K 17% 6% 11% $150K-$174K 3% 6% 11% $175K-$199K 7% 8% 4% $200K-$224K 0% 0% 6% $225K-$249K 3% 2% 1% $250K-$299K 0% 2% 2% Over $300K 0% 10% 3% NA or blank 28% 2% 2% In many cases, however, raises haven’t been enough to put women in IT Did Female not disclose on par with their male colleagues. According to the Pew Research Center, across all industries and sectors in the United States, in 2022, women are paid about 80 cents for every dollar paid to equally educated men. Such gender inequities show up, too, in the results of this year’s ITPro Today job salary survey: While the majority of women in IT (53%) report making less than $100K, the majority of men surveyed (57%) make over $100K. Notably, 11% of women surveyed — compared with 3% of men — are among the highest earners (those making over $300K) in the IT sector. Additionally, women in IT are finding it more difficult than their male colleagues to complete their work in 40-45 hours per week. ITPro Today found that 27% of surveyed women struggle to get their work done in a reasonable amount of time — compared with 22% of surveyed men. Professionals in this category either have too much work assigned to their plate or are lacking the right tools and support to succeed. Whatever Male Male Decreased significantly (10% or more) 0% 0% 3% Decreased somewhat (5%-9%) 7% 2% 3% Decreased slightly (1%-4%) 10% 4% 4% Remained the same (0%) 24% 23% 24% Increased slightly (1%-4%) 28% 50% 43% Increased somewhat (5%-9%) 7% 10% 16% Increased significantly (10% or more 0% 10% 6% NA or blank 24% 0% 1% the case, an uneven work-life balance is detrimental to employee health, 14 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report detrimental to employee job satisfaction, detrimental to While 28% of male respondents are likely to look for a new job, 40% of female respondents plan to shift roles. retention, and detrimental to employer growth. When we consider the cross-section of gender disparities in pay and work-life balance, a whopping 40% of women (compared with 29% of men) are dissatisfied with their current IT jobs. In Search of Greener Pastures Figure 3 I Can Get My Work Done in a Normal 40-45 Hour Workweek Today, it may seem like everyone you know is looking for Did Female not disclose a new, better job. Job movement can be healthy and benefit careers. Among all surveyed IT professionals, one in four plan to look for alternative employment within the next year. But there’s a heightened interest among female IT professionals to find new jobs in the IT sector that correlates closely with respondents’ levels of job dissatisfaction. While 28% of male respondents are likely to look for a new job, 40% of female respondents plan to shift roles. Male Strongly disagree 15% 8% 8% Somewhat disagree 12% 19% 14% Neither agree nor disagree 15% 6% 12% Somewhat agree 38% 29% 35% Despite relatively similar rates of love for their jobs, women are in search of new ones at significantly higher rates than men. Ongoing work in pay equity, workload Strongly agree 19% estimation, and effective management in an economic 38% 31% Figure 4 How Likely Are You to Seek Employment at Another Organization Within the Next 12 Months? Did Female not disclose Male Highly likely 14% 8% 11% Likely 10% 31% 17% Uncertain 41% 27% 30% Unlikely 7% 10% 20% Highly unlikely 21% 23% 21% Blank 7% 0% 1% downturn could act to boost retention. 15 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report IT Security Professionals Mixed About Job Satisfaction IT security professionals are often thought to have the upper hand in the job market. Learn where security pros stand today. By Karen D. Schwartz I “I see a lot of crazy-high offers coming Figure 1 Compensation and Benefits How satisfied are you with your current level of compensation, including salary, benefits, bonus(es) and other tangible and intangible qualities? IT Pros Outside of Cybersecurity n many ways, IT security professionals Security IT Pros Very satisfied Very dissatisfied 12% modern businesses. If you’re a security pro, it’s easy to think that you can call your own shots. And you can, to a point. That’s one takeaways from ITPro Today’s latest salary Somewhat dissatisfied 24% Neither satisfied nor dissatisfied 30% 16% Very dissatisfied Somewhat dissatisfied 18% today know they are in the driver’s seat. Shortages of cybersecurity skills plague through just in my daily emails from Somewhat satisfied Neither satisfied nor dissatisfied 5% 17% Very satisfied 19% recruiters who have found my resume online,” Coffman said. “It’s pretty much ‘Name your price’ from a lot of them, but it’s really a [‘Let the buyer beware’] situation. It might be good for three to six months, but how long is that gig actually going to last? Will it be better for you in the long run?” 14% Pam Nigro, vice president of security for 45% Somewhat satisfied Total responses for IT pros outside of cybersecurity: 210; Total responses for IT security pros: 58; Total responses: 268 survey, which interviewed IT security health management company Medecision and an ISACA board chair, noted the current economic conditions, with its rising professionals on a variety of topics, including only 67% and 64%, respectively. In fact, the proliferation of unfilled cybersecurity inflation rates, has made some IT security job satisfaction, compensation, and perks. 22% said they are dissatisfied with their positions, said Ken Coffman, an IT systems professionals more flexible. administrator and engineer who participated The survey found that while most IT total compensation. in the survey. Coffman works directly with the position, they came back with a counter, I security team at Tri-Tech Medical, a medical met their counter, and then they came back security professionals are satisfied with both their current positions and their total Compensation Requirements compensation, satisfaction numbers were “Before, [when] I offered someone a Those numbers aren’t at all surprising, given equipment manufacturer in Avon, Ohio. 16 with another counter,” Nigro said. “But when PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report Figure 2 I spoke with someone more recently about a different position, I mentioned that we could meet their salary expectations and they were greener. “Everybody has the Hollywood view benefits like insurance and vacation time, Did Security Professionals Receive a Bonus in 2021? of cybersecurity, where you’re a hacker who IT security professionals value having the does exciting work, but cybersecurity is really right tools, access to enough training, and, boring if you’re doing it right,” Nigro said. increasingly, the ability to work from home. “It’s about looking at controls and doing Twenty-six percent of respondents strongly assessments, not looking for bad guys on agreed they have all the tools they need to the dark web. It’s easy to think that the next perform their jobs, while 49% only somewhat job will be more exciting.” agreed. About a quarter of respondents At the same time, most of the survey were either neutral or said they lacked the fine with that. They wanted other things,” such as the ability to work from home and avoid travel. No Yes 52% 48% Changing Jobs The survey also found that about one in four IT security professionals are likely to seek alternative employment in the next 12 months. Twenty-six percent of Total responses: 71 However, there aren’t many professionals respondents said they would seek new at that level, and Evans suspected that jobs outside their current organization, most of the survey-takers were IT security while 24% said they would look within their professionals that have years of experience. current organization. Those results make “Those people are definitely looking to sense to Keatron Evans, principal security make moves,” he said. Indeed, about 93% of researcher and cybersecurity expert at the security pros that took the survey said Infosec Institute. they have 10 or more years of experience “Those who have tangible, marketable, in tech. demonstrable skills can pretty much write respondents had a positive view of their necessary tools. current jobs. When asked if they love their As the cybersecurity landscape continues job, 39% of respondents said they strongly to evolve, attitudes toward the tools are agreed and 40% said they somewhat bound to change. agreed. “Cybersecurity professionals will never “You can love your job and still be seeking have all the tools they want,” Nigro said. better opportunities,” Evans noted. “The “During my entire career, I’ve focused on market for people with the right skills is so the process, with tools enabling the process. ripe and favorable that you can love your job That’s a better method than building your and the people you work with and still want process on the tool. But then people will go to explore new opportunities.” to conferences and see a shiny new tool, and Marketing and press can also influence What Makes IT Security their own ticket and move either horizontally security professionals into thinking there Professionals Happy? or vertically as they see fit,” Evans said. is always someplace where the grass is 17 [they will] find out that it’s way over [their] budget. But as a manager, I try to ask them In addition to compensation and basic what they liked about the tool and find a way PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report to get them those capabilities.” To ensure that you get the training you expect, Evans Meanwhile, about two-thirds of survey respondents recommended pushing for it in your contract negotiations. said they have all the training they need to do a good And then there are the intangible job benefits, which job. Training is a complicated issue, Nigro noted. Training budgets can be limited, but there are other ways to get training. Amazon, Microsoft, Google, and many security-focused vendors will provide free training for their platforms. She added that while her company can’t send everyone to the RSA Conference, for example, it does occasionally give staff a few hours off to attend a security association meeting or training session. When companies offer training, it make a big difference to all employees. One of the most important of these today is the ability to work from home. In general, younger employees are more eager to work remotely. That’s fine, but they must be flexible, Nigro noted. the company paid for training but then makes you sign something saying that you would remain with the company for the next three to five years or would have to pay them back,” Coffman said. “That actually happened to me, and I had to pay it all back. Now I just pay for my own training.” What Could Your Employer Do To Make You Happier at Work? 2% Better tools 3% 10% 5% I Have All the Training I Need To Do a Good Job All other IT Strongly agree Security 4% 8% 10% Job security 73% 24% 27% 21% Increase staff size 4% 13% Somewhat agree 8% Ineffective leadership 51% Neither agree nor disagree Security 4% Increase pay 1% 0% Nothing/No answer 44% 11% Somewhat disagree All other IT Better benefits Communication within organization Figure 3 sometimes comes with strings attached, however. “I’ve been burned in the past where Figure 4 Respect and recognition 4% 36% 25% 6% Training and certifications 26% 8% 8% 7% Work from home Strongly disagree 4% 15% 3% 6% Total not security specific: 191; Total security: 52 18 PREVIOUS NEXT ITPro Today’s 2022 Salary Survey Report “The job of a security professional isn’t 9 to indicating that they can go through a quick culture of the company, Coffman added. cybersecurity person,” he said. “It just isn’t 5. Sometimes it can be 24/7,” Nigro said. “If [educational] process and make $200,000 a “When you’re looking for your next job, make true today.” something blows up, you have to be there on year, but that’s clearly not true,” Evans said. sure it’s a good fit, because once you get in, Some of the best cybersecurity “Sure, the security field needs people, but it’s hard to get the company to change.” the front lines. Flexibility and trust are key.” professionals that Evans has hired have no they still need experience and training. The At the same time, hirers should cast a security or IT background whatsoever. “It’s Great Expectations people going through those [IT security] wider net for job candidates, Evans said. more about the way they problem-solve and Less experienced IT security professionals bootcamps can still get good jobs, but it’s “People in charge of hiring need to stop their ability to learn new information,” he can have unrealistic expectations for their nowhere what they thought they were going thinking the way we thought 30 years ago, explained. “Allow some room for some people employers, according to Evans. to get.” where people needed a computer science with nontraditional backgrounds. I think you “Some people are being sold a bill of goods It’s also important to understand the degree or an IT background to be a good might find some value there.” Figure 5 Education Levels of IT Security Professionals Figure 6 No degree/diploma 0% Security’s Critical Role High School Degree or Equivalent “What I do is very important to my organization’s success.” Somewhat Neither agree nor disagree disagree 4% 4% 2% Some College (including Associates Degree) 18% College Graduate (4-year Degree) 46% Post Graduate Degree (Master’s Degree) 32% Somewhat agree 33% Strongly agree 59% Doctorate (Ph.D., J.D. or equivalent) 4% Total responses: 57 19 PREVIOUS
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