Management of Healthcare Organizations An Introduction, 3e Olden Test bank 1. True or false: As defined by the World Health Organization, health is the absence of disease or infirmity. a. True *b. False 2. The health outcomes of a group of individuals, including the distribution of outcomes within the group, is known as ____________. a. health *b. population health c. healthcare d. medical care 3. True or false: To improve health in their community, managers of healthcare organizations often do more than just provide healthcare. *a. True b. False 4. A health difference that is closely linked with social, economic, or environmental disadvantage is a ____________. a. determinant of health b. health outcome *c. health disparity d. None of the above 5. In order to have the range of services needed to fully care for a person or population, a healthcare organization may __________________. a. offer diagnostic care b. invest in chronic care c. use electronic health records *d. provide a continuum of care 6. Hospitals are developing continuums of care for which of the following reasons? *a. To adapt to new payment methods for care b. To readmit more of their discharged patients c. To focus on specialized intensive care d. To keep physical healthcare separate from mental healthcare 7. True or false: All healthcare organizations provide healthcare services to people. a. True *b. False 8. The external environment that affects healthcare organizations can be divided into sectors. The market sector is important for which of these reasons? a. New medical discoveries b. Governmental laws c. Economic and financial resources *d. Customers and clients 9. The Institute for Healthcare Improvement advocates improving the patient’s experience of care, improving the health of populations, and reducing the per capita cost of healthcare. What does all this refer to? a. National Healthcare Goals b. IHI Strategies. *c. The Triple Aim d. The Vision for 2025 10. True or false: A healthcare organization (HCO) must be concerned about stakeholders because stakeholders have an interest in what the HCO does. *a. True b. False 12. Compared to the average of all jobs, the number of jobs in health services management is expected to grow _________ between 2016 and 2026. *a. more than the average b. the same as the average c. less than the average d. not at all
