Internship Report Summary
By: Ansa Maqbool
Company: SM Food Industry
Objectives of the Internship
- Gaining experience with a reputable organization.
- Understanding the professional environment of the food industry.
- Learning about the technology used in food production.
- Managing stressful situations effectively.
- Observing the production flow of various products.
Industrial Information
- Established in 1997, S.M. Food Makers specializes in biscuits, wafers, chocolates, toffees,
candies, bunties, namkeens, and bubble gums.
- The company follows HACCP protocols for quality control.
- Laboratory protocols ensure compliance with legal standards.
Brands of S.M. Food Makers
- GIBS
- SONEY
- DONAL
Human Resources (HR) Department
- Conducting interviews and selecting employees.
- Training newly hired staff.
- Disbursing salaries.
- Managing employee concerns like salary, leave, and transport.
Departments in S.M. Foods
- Quality Control & Laboratory
- Administration
- Supply Chain Management
- Production
- Marketing and Sales
- Accounts
- Human Resources
- Research & Development
Internship Unit Confectionery Production
- Worked in the Confectionery Production unit.
- Supervised by Mr. Ateeq ur Rehman (Quality Assurance Manager) and Mr. Syed Hassan Shah
(Food Safety Officer).
Quality Department
- Quality Control: Testing samples to ensure standard compliance.
- Quality Assurance: Maintaining product quality throughout production.
Cleaning and Sanitation
- Prevents food spoilage and contamination.
- Cleaning Out of Place (COP) and Cleaning in Place (CIP) methods used.
- CIP involves using caustic soda, citric acid, and hot water every 12 hours.
Confectionery Production Processes
- Hard Candy: Sugar, liquid glucose, water, acid, dextrose, color, and flavor.
- Soft Candy: Sugar, liquid glucose, gelatin, hyfoama, citric acid, soya lecithin, sorbitol, gum arabic.
- Production involves mixing, cooking, coloring, cooling, molding, wrapping, and packaging.
Challenges for Human Resources
- Recruiting skilled workers.
- Providing adequate training.
- Managing employee retention and satisfaction.