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Perspective-Taking: Positive Communication Essay

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COM-9
February 13, 2025
Perspective-Taking: An essential element for positive communication
Definition of Perspective-Taking
​
Perspective-Taking is an interpersonal communication technique that involves
taking on the viewpoint of another individual. In other words, it’s looking at the world
through another person's perspective. Where you try to imagine their thoughts, life
experiences and even emotions to understand why this person views the world the way
they do.
​
I chose perspective-taking as my focus because it plays an important part in
conflict resolution during any argument. Successful conflict resolution mostly depends
on our ability to take on the other person's perspective and to understand how and why
the conflict appears the way it does to them (Johnson, 2019). Throughout our lives we
will inevitably have conflicts with other people -perspective taking helps us reach a
positive resolution. This skill is typically used in communication by enabling us to
comprehend, clarify, and resolve conflict with positive communication, rather than
defensive communication.
Importance of Perspective-Taking
​
Perspective-Taking is important in everyday interactions because it helps us
understand one another and promotes healthier, more respectful communication.
When people have difficulties maintaining relationships it’s because they can’t imagine
the other person’s perspective (Clarke, 2023). In both professional and personal
settings perspective-taking can improve our conflict resolution by making
communication more supportive. This is done by leading employers, employees, and
even friends to be respectful of one another simply by seeing the conflict through the
other's eyes.
​
By mastering this skill we can more thoroughly understand why a conflict started
with someone. Thus, enabling us to more effectively reach a positive resolution for all
involved parties. Plus, in the future this skill can even prevent some conflicts from
starting in the first place.
Personal Reflection
​
I use this skill in my everyday life to reach a positive conflict resolution with the
people that matter most to me in my life. For instance, when me and my partner were
debating on an issue and we couldn’t reach a positive solution. I had to look at the issue
from both of our perspectives while keeping both viewpoints in mind to come up with a
solution (Johnson, 2019). By having both of us be satisfied with the outcome it
strengthened our bond together. At work during one of my construction jobs, my
employee was asking for more help, even when my boss said it only required one guy. I
looked at the job through my employees perspective and quickly realized it was the mud
that was slowing down the work. By doing this, I understood that another guy was
indeed needed to complete the work on time.
I understand that I can improve this skill even more. Taking on another person's
perspective is hard because sometimes misunderstandings happen because we think
they have the exact same viewpoint as us (Jonson, 2019). To prevent this I’ll
communicate my thoughts more thoroughly with the other person. While also being
aware that their perspective will differ from my own.
To continue developing my perspective-taking skills, I will start with the following steps:
1.​ Practice Patience - I will be patient when someone speaks to carefully think
about the other person's view without cutting them off.
2.​ Use empathy - I will try to be more understanding so I can relate to their
feelings.
3.​ Engage in Paraphrasing - I will reiterate what was discussed to more correctly
understand their view.
4.​ Eliminate my Assumptions - I will avoid assumptions to have a more
open-minded solution.
5.​ Slow down - I will slow down to carefully consider the issue (Clarke, 2023)
From now on I will continue to develop my perspective-taking skills by using it during all
my conversations that are turning sour. This way I can start the resolution steps before
the conflict arises. Or even prevent the conflict from starting in the first place, by taking
the other person's perspective from the start.
References
Clarke, J. (2023, March 15). Do You Have an Egocentric Person in Your Life? Look for
These Signs. Verywell Mind.
https://www.verywellmind.com/what-does-it-mean-to-be-egocentric-4164279
Johnson, D. (2019). The Importance of Taking the Perspective of Others. Psychology
Today.
https://www.psychologytoday.com/us/blog/constructive-controversy/201906/the-i
mportance-of-taking-the-perspective-of-others
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