in the movie '12 Angry Men,' they don't really use physical tools like hammers or wrenches or anything like that. Instead, the characters use their words and their brains to figure things out. It's all about how these twelve jurors talk to each other and try to convince one another about whether this guy is guilty or not. Listening: The jurors have to listen carefully to each other's arguments and evidence presented during their deliberations. Intention: Each juror has a different intention - some want to see justice served, some want to reach a quick decision, and others have personal biases influencing their intentions. Syntax and Translation: The jurors use language and communication techniques to convey their points effectively, and they often translate complex legal jargon into simpler terms for each other's understanding. Empathy: Understanding the defendant's perspective and circumstances requires empathy, and some jurors demonstrate more empathy than others. Narrative: The jurors construct their own narratives about the events of the case based on the evidence presented and their own interpretations. Expressive Channels: Verbal persuasion (V), Paraverbal cues (PV), and Nonverbal cues (NV) are all utilized by the characters to convey their arguments and emotions during the deliberation process. Reality and Representation: The film explores the contrast between the reality of the case and the representations of that reality by the prosecution and defense. Hot/Key Words: Certain words or phrases hold significant weight during the deliberation process and can sway opinions. Representational Systems: While not explicitly discussed, jurors may visualize, hear, or feel certain aspects of the case differently based on their representational systems. CML Method (Chunking, Multiplicity, Levels): The jurors often break down complex information into smaller, more understandable chunks during their discussions. They also consider multiple perspectives and levels of reasoning.