Order and Delivery Process Flow
Pre Order
Order
• Customer Provides • Check Production
Verbal
Schedule Based on
Confirmation to
Customer Request
order including
• Issue Proforma
• Price (in USD)
Invoice for Down
Payment (DP)
• Product Variant
including Expected
• Quantity/Volume
Delivery Date
• Expected Date Of
• Customer Makes
Delivery
Down Payment
• Customer Details
(Order
• Delivery Address
confirmation date
• Forwarder Agent
is determined
Contact Details
when Down
For Delivery of
Payment is
Container
received and
accepted)
• Submit PEB (BC
3.0) Documents to
BEA Cukai
Production
• Factory Schedules
Production Date
Based on
Customer Order
(3-4 Weeks
Production
schedule is
influenced by
number of orders
on hand and raw
material
availability)
• Production Begins
• Inform Customer
Date of Production
Completion
• Customer Makes
Final Payment
• Submit PMBKC
(CK-5) Documents
to BEA Cukai
Delivery
• Final Onsite
Inspection and
Loading of
Container
• Prepare
Documents For
Shipping
• Handover
Container To
Customer Freight
Forwarder Agent
• Submit NPE
Documents to BEA
Cukai