M A D EEDA H O S P IT AL
STRATEGIC PLAN
2023 -2026
INTRODUCTION
THIS DO CUMENT LAYS OUT THE STRATEGIC FO UNDATIO N AND
O PERATIO NAL FRAMEWORK FOR THE MANAGEMENT AND SUCCESS O F
MADEEDA HO SPITAL IN RIYADH. ENVISIO NED AS A FLAGSHIP
HEALTHCARE INSTITUTION, MADEEDA HO SPITAL IS DEDICATED TO
DELIVERING UNPARALLELED LONG -TERM CARE, LO NG -TERM
MECHANICAL VENTILATION, REHABILITATION, AND DIALYSIS SERVICES.
EMPHASIZING EFFICIENCY, EFFECTIVENESS, AND A PATIENT -CENTRIC
APPRO ACH, THE STRATEGIC PLAN DELINEATES THE PATH FO RWARD
FO R ACHIEVING EXCELLENCE IN HEALTHCARE PRO VISIO N. THE CO RE
O F THIS ENDEAVOR IS THE STRATEGIC MEDICAL CO NCEPT, WHICH NO T
ONLY GUIDES CURRENT PRACTICES BUT ALSO SERVES AS A COMPASS
FO R FUTURE SERVICE DEVELOPMENTS, ENSURING MADEEDA HO SPITAL
REMAINS AT THE FOREFRONT OF HEALTHCARE INNO VATIO N AND
SERVICE DELIVERY.
Vision
Mission
TO BE A PIONE E RING
HE A L THCA RE INSTITUTION,
RE COGNIZE D GL OBA L LY F OR
EXCEL L E NCE I N PA TI E NT CE NTE RE D CA RE , INNOV A TION,
A ND CONTRIBUTIONS TO
A DV A NCING ME DICA L
PRA CTI CE S“
“To provide comprehensive and
compassionate healthcare services,
focusing on Long Term Care, Long Term
Mechanical Ventilation, Rehabilitation,
and Dialysis. We are committed to
exceeding patient expectations,
fostering a collaborative and
empowering work environment, and
contributing to the overall well-being of
the community.
VALUES
KEY SUCESS FACTORS
OUR
CUSTOMERS
E x ce p t ional P a t ie nt
E x p e r ie nce ​
P a t ient E d u ca t ion a n d
E nga g e m e nt
OUR
SERVICES
Compr ehen si ve
H ealthcar e Offer i n g​
Qua li ty a n d Sa fety
OUR
PEOPLE
M an ag e me n t an d Le ade rs hip
is c o mmitte d to w o rkin g o n
s trate g y impl e me n tatio n an d
e v al uate s o n the ir abil ity to
c o ac h/ adv ic e / g uide an d e n s ure
s uc c e s s ful o utc o me s .​
I n div idual an d Te am
Capabil itie s
Capabil itie s are buil d an d
main tain e d thro ug h f o rmal
train in g an d me n to rin g
pro g rams .​
Org an iz atio nal Cul ture
E s tabl is he d c ul ture o f
pe rf o rman c e thro ug h​
s taf f e n g ag e me nt
SERVICES
1
INPA TIE NT SE RV ICE S​
Genera l Long -Term Ca re (LTC)​
Rehabilitation​
Chronic Mechanical Ventilation​
Mental Health​
2
RENA L DI A L Y SI S SERVICES​
Inp at ient Hemo dialysis ​
Out p at ient Hemo dialys is ​
3
CA RDIOPUL MONA RY RE HA BIL ITA TION​
In pati en t Rehabi li tati on ​
Outpati en t Rehabi li tati on ​
E xten ded Outpati en t Ser vi ces​
H ear t Spor t Gr oups - Li felon g Mai n ten an ce​
SERVICES
4
DIA GNOSTIC A ND SUPPORT SE RV ICE S​
L ab or atory S er vi ces​
Phar m acy S er vi ces​
R esp i r atory T her apy​
5
Nut r iti on and D i et eti cs​
Radi ology S er vi ces
SPECI A LI ZE D UNI TS​
Long-Term Ventilation (LTV) Program​
Orthopedics and Musculoskele tal Rehabilitation​
6
PATIENT -CENTRIC FACILITIES​
Patient Rooms Design​
Technology Integration​
GOALS
Enhance PatientCentered Care
Optimize
Operational
Efficiency
Ensure Financial
Viability and
Sustainability
OBJECTIVES
1. Improve patient
satisfaction scores.
1. Streamline admission
and discharge
processes.
1. Achieve a positive
operating margin.
2. Implement patient e
ducation programs.
2. Enhance staff
productivity through
training.
2. Optimize revenue
streams.
GOALS
Support a
healthier
community
Strengthen
Collaborative
Partnerships
OBJECTIVES
1. Foster collaborations with other
healthcare providers.
1. Achieve a positive
operating margin.
2. Enhance communication
2. Optimize revenue streams.