In Singapore A Report for Potential Investors Prepared By: Javariya Rehman Prepared For: Potential investors Date: 2025/1/10 1 TABLE OF CONTENTS Executive Summary Identifying the Business Opportunity Company Profile Country Profile Page 3 4 4 4 Market Entry Strategy Situation analysis Marketing Strategies Product Strategies Price Strategies Place Strategies Promotion Strategies Conclusion Appendix References 5 5 6 6 7 7 8 8 9 10 2 Executive Summary Aritzia has risen to the top of the retail fashion industry through managing a curated brand identity and consistent social media presence. Demand for Aritzia's clothing pieces has hit an all time high, as their net income has reached 72% over last year due to their successful global e-commerce presence and revenue earned from American operations. In order to engage customers in Canada and America, Aritzia has used marketing events to attract attention. Singaporean brands regularly use physical locations for marketing such as pop-ups or contests, these methods return positive results as customers become more invested in the brand and the urgency aspect develops attention and interest. Aritzia isn't the first of its kind, brands such as Zara, H&M and Urban Outfitters operate in similar ways and provide very similar clothing styles with similar pricing. However Aritzia is able to stand out due to their active social media presence and strong brand identity that allows them to be easily recognizable to consumers, unlike other retail brands that change brand positioning with current trends and become unreliable or unsustainable. When looking at the most popular brands in Singapore It's apparent that a majority of Singapoareans are interested in simple and corporate friendly clothing for everyday use, therefore Aritzia is the best option for this demographic. Aritzia also sources their materials from all around the world, including China and the Philippines. This outsourcing makes the logistics cost cheaper, as the source of materials and finished good facilities are closer to Singapore than Canada. Aritzia is a one of a kind retail and e-commerce success across North America. Its recognizable brand and popular products are one of the most popular Canadian brands on TikTok as the videos tagged with #Aritzia totaled more than one billion views. This success can be attributed to Aritzia's strong brand identity and social media presence which is one of the most flexible competitive advantages a retailer can have. 3 Identifying the Business Opportunity Company Profile/History: Aritzia has risen to the top of the retail fashion industry through managing a curated brand identity and consistent social media presence, stores are mainly located throughout Canada and the United States however now more than ever has the demand for Aritzia's clothing pieces hit an all time high as their net income has reached 72% over last years due to their successful global e-commerce presence and revenue earned from American operations. The company started off inside the Hill’s family 70 year old department store in Vancouver and soon found success after its first boutique was launched by Brian Hill in 1984. Now Aritzia has grown out of the Canadian market and has 101 boutiques, including one in Hawaii. Country Profile: Located in Southeast Asia with an area of 719 sq km and a population of 6,028,459, Singapore is a highly diverse and business oriented country that values harmony within its society. Singapore is also known for its high skylines, cleanliness, rich culture and high standard of living. Due to the country's location, Singapore has a tropical hot and humid climate with lots of rain and only two distinct seasons. A majority of people communicate in the official languages of English and Mandarin, Malay, Tamil, or other Chinese dialects. Singaporean society lives under a parliamentary republic and is known to be the 5th least corrupt country in the world. Canada was one of the first countries to establish diplomatic ties with Singapore and therefore resulted in a strong trading relationship; the total direct Canadian investment to Singapore in 2023 was $18 billion. Both countries are also in the World Trade Organization which promotes fair trade and setting for dispute settlements. Canada owns the stronger currency, with one Canadian Dollar equaling to 0.95 Singaporean Dollars. 4 Market Entry Strategy/Modifications to the Product Situation analysis: Industry Profile (2Cs – Consumers & Competition) As Aritzia becomes a fashion staple within the retail sector, multiple countries worldwide decide to buy products from their online site. In order to engage customers in Canada and America, Aritzia has used marketing events to attract attention. Such as allowing customers to try on giant super puff (jackets) or selling decorative poodles, both seen in their store displays. Although all these events were very successful they rely on customers engaging in these events in physical locations in order to spread the word, therefore establishing more physical locations will build stronger customer relationships in ways that e-commerce cannot. Singaporean brands regularly use physical locations for marketing such as pop-ups or contests, these methods return positive results as customers become more invested in the brand and the urgency aspect develops attention and interest. 5 Competitive Analysis Aritzia isn't the first of its kind, brands such as Zara, H&M and Urban Outfitters operate in similar ways and provide very similar clothing styles with similar pricing. However Aritzia is able to stand out due to their active social media presence and strong brand identity that allows them to be easily recognizable to consumers, unlike other retail brands that change brand positioning with current trends and become unreliable or unsustainable. Aritzia’s clothing pieces are typically aimed at young women of the working age population (15 - 65+). Who require comfortable yet presentable clothing for their daily life, and so Artizia has garnered a brand identity around “everyday luxury” by releasing a wide variety of clothing that follow a unique style without the use of logos or trademarked designs yet include specific high quality materials for each type of clothing. Aritzia’s branding is also positioned in their physical locations, which include decorative pieces, intentional lighting positions, creative displays and an overall put together store layout that attracts potential customers. Therefore, Aritzia's main competitive advantages are product differentiation and brand equity. Product Strategies: Aritzia's international e-commerce success has been influenced by the commonly shared business practice of established dress codes. Aritzia provides stylish yet corporate friendly clothing in their “wear to work” collection, therefore fulfilling a worldwide need. This worldwide need can be especially met in Singapore where the most common jobs are in corporate environments, similar to other Asian countries. Singapore’s consumers also regularly buy from Aritzias main competitors such as H&M and Zara, along with other international clothing brands such as Cotton On and Uniqlo. When looking at the most popular brands in Singapore It's apparent that a majority of Singapoareans are interested in simple and corporate friendly clothing for everyday use, therefore Aritzia is the best option for this demographic. 6 Pricing Strategies: Aritzia's current prices reflect the cost for manufacturing, logistics, store maintenance, employee wages and profit. Aritzia's main source of profit is from e-commerce as it is a cheaper platform to sell clothing, however when setting up a new location in Singapore these costs will have to be considered. The minimum wage in Canada is currently $2,695 per month with holidays and vacation adjusted. However Singapore does not have a minimum wage, they instead operate under a Progressive Wage Model and therefore have a basic salary that is decided in each sector. In the retail sector, employees in Singapore must be paid at least S$1,975 to S$2,395 per month. When converting the Canadian minimum wage to Singaporean dollar the total is S$2571.37. Aritzia also sources their materials from all around the world, including China and the Philippines. This outsourcing also makes the logistics cost cheaper, as the source of materials and finished good facilities are closer to Singapore than Canada. The final price for Aritzia's goods in Singapore should be adjusted to be more affordable to local consumers and set up a decentralized strategy to appeal to local consumers, which can be supported by cheaper expenses in logistics and wages. Place Strategies: Logistics and Transportation Singapore's location allows efficient and quick transportation and manufacturing. Finished goods and fabric suppliers should be received from China, then transported to finished goods facilities in the Philippines which are both already established for North American operations and e-commerce. To complete the plan, a finished goods facility should be opened up in Singapore, so the store can continue operating in case stock sells out or to switch in between new collection launches easier. 7 Sales and Promotion Strategies (Push/Pull/Combination) The most successful aspect of Aritzia's marketing strategy are its pull factors, which contribute to a strong brand identity and customer loyalty. Social media and influencer marketing is the best way that Aritzia can introduce their new location to Singapore along with establishing a new sales force who are more familiar with celebrity and influencer culture. These strategies reach potential customers faster than traditional commercial marketing. There are also a lot of potential promotional activities related to Singaporean holidays such as Chinese New Year, brands typically release a limited collection of a product which features red and gold color palettes or designs which include the animal that represents the zodiac sign of the year. In Canada, Aritzia highlights their collections that are made of warm materials to satisfy the consumers needs in a cold climate. Since Singapore has a tropical climate, it's best for Aritzia to display their athletic or cotton pieces which can be worn daily and are made of lightweight material. Conclusion Aritzia is a one of a kind retail and e-commerce success across North America. Its recognizable brand and popular products are one of the most popular Canadian brands on TikTok as the videos tagged with #Aritzia totaled more than one billion views. This success can be attributed to Aritzia's strong brand identity and social media presence which is one of the most flexible competitive advantages a retailer can have. Canada and Singapore's business relations also provide far more flexibility to establish a successful physical location and provide smooth operations. With just a little more expansion across the globe, Aritzia can become the new leading clothing brand among women and provide products for all needs. In ways that its competitors cannot. 8 Appendix On trend: The Top Fashion Brands in Singapore 2024. (2024). Retrieved from https://business.yougov.com/content/51011-sg-fashion-rankings-2024 Supply Chain, Human Rights & Working Conditions | Aritzia. (n.d.). Retrieved from https://www.aritzia.com/en/aritzia/corporate-hub/community/people-hub/supply-chain-human-rights-working-conditions.html 9 References Brannigan, M. (2022). Aritzia became a gen Z darling on TikTok. what next? Retrieved from https://www.voguebusiness.com/consumers/aritzia-became-a-gen-z-darling-on-tiktok-what-next#:~:text=To%20d ate%2C%20TikTok’s%20%23Aritzia%20hashtag,shopping%20hauls%20to%20styling%20hacks. Canada, E. and S. D. (2024). Federal minimum wage rising to $17.30 per hour on April 1. Retrieved from https://www.canada.ca/en/employment-social-development/news/2024/03/federal-minimum-wage-rising-to-1730per-hour-on-april-1.html Canada, E. and S. D. (2024b). Government of Canada. Retrieved from https://www.canada.ca/en/services/jobs/workplace/federal-labour-standards/vacations-holidays.html Canada, G. A. (2024). Government of Canada. Retrieved from https://www.international.gc.ca/country-pays/singapore-singapour/relations.aspx?lang=eng Deschamps, T. (2025). Aritzia’s profit soared 72% in Q3 as its e-commerce net revenue spiked. Retrieved from https://halifax.citynews.ca/2025/01/09/aritzias-profit-soared-72-in-q3-as-its-ecommerce-net-revenue-spiked/ Eldor, K. (2022). The “super” success of aritzia: Jennifer Wong, president and COO, leads with impact. Retrieved from https://www.forbes.com/sites/karineldor/2021/05/05/how-jennifer-wong-aritzia-president-and-coo-proves-that-im pact-and-innovation-lead-to-retail-success/ Explore All Countries - Singapore. (Updated 2025). Retrieved from https://www.cia.gov/the-world-factbook/countries/singapore/ Inside Aritzia's success. (2023). Retrieved from https://www.lectra.com/en/library/inside-aritzias-success Minimum wage and average salary in Singapore. (2024). Retrieved from https://www.expatica.com/sg/work/law/singapore-minimum-wage-2172813/#minimum-wage\ On trend: The Top Fashion Brands in Singapore 2024. (2024). Retrieved from https://business.yougov.com/content/51011-sg-fashion-rankings-2024 Our history | aritzia CA. (n.d.). Retrieved from https://www.aritzia.com/en/aritzia/corporate-hub/about-us/our-history.html Supply Chain, Human Rights & Working Conditions | Aritzia. (n.d.). Retrieved from https://www.aritzia.com/en/aritzia/corporate-hub/community/people-hub/supply-chain-human-rights-working-con ditions.html The marketing strategy behind Aritizia’s success with gen-Z: Brand vision. (2023). Retrieved from https://www.brandvm.com/post/aritzia-marketing Tan, D. (2016). The power of the pop-up. Retrieved from https://www.todayonline.com/lifestyle/power-pop#:~:text=a%20shopping%20mall.-,But%20these%20days%2C% 20shoppers%20in%20Singapore%20are%20opting%20for%20a,sky%2Dhigh%20and%20footfall%20low. 10 Task Rubric – A Written Report for Potential Investors Category Criteria The student: Knowledge/ Understanding /5 /15 /5 /5 Thinking/Inquiry /5 /5 Communication /8 /10 /2 Application /10 Level 2 Level 3 Level 4 Accurately describes current market conditions (e.g. legal, cultural, economic factors; existing competition) in selected country. Includes and clearly conveys information from outside sources. Describes current market conditions with limited accuracy. Describes current market conditions with some accuracy. Describes current market conditions with considerable accuracy. Describes current market conditions with a high degree of accuracy. Limited information from outside sources. Some information from outside sources. Sufficient information from outside sources. Thorough information from outside sources. Bibliography contains many errors. Report reflects use of some steps in the inquiry process. Bibliography contains some errors. Report reflects most steps in inquiry process. Bibliography contains few errors. Bibliography is correct. APA style bibliography/reference sheet. Applies steps in inquiry process. (focus, formulate, research, organize, communicate.) Report reflects use of all steps in the inquiry process. Report reflects highly skilled use of all steps in the inquiry process. Interprets needs and wants with limited effectiveness. Analyzes modifications with limited effectiveness. Interprets needs and wants with some effectiveness. Interprets needs and wants effectively. Interprets needs and wants with a high degree of effectiveness. /15 /5 Level 1 Effectively interprets the needs and wants of the new consumers. Effectively analyses modifications to the existing product or service. Communicates ideas effectively in writing. Uses business-like convincing tone, persuasive arguments, relevant facts and figures. Inclusion of graphs, charts and other graphic depictions, properly cited. Provides an effective rationale for the international expansion. Inclusion of all required Appendices. Introduction is unclear and lacks capacity to engage reader. Analyzes modifications with some effectiveness. Introduction attempts to engage reader. Analyzes modifications with considerable effectiveness. Analyzes modifications with high degree of effectiveness. Introduction explains what report is about and engages reader. Introduction clearly explains what report is about and engages reader. Conclusion summarizes main points in a limited way. Conclusion summarizes main points to some extent. Conclusion summarizes main points clearly and effectively. Conclusion effectively summarizes and extends main points. Overall organization is limited. Overall organization is inconsistent. Overall organization is effective. Overall organization is sophisticated. Graphs and charts lack clarity/correctness. Provides a rationale of limited effectiveness. Graphs and charts are somewhat clear and correct. Provides a rationale of some effectiveness. Graphs and charts are clear and correct. Graphs and charts are clear, correct and highly effective. Provides a highly effective rationale. Min 2 required Appendices are not included. 1 of the 2 required appendices are included. 2 appendices are included and are clear and correct. Provides a rationale of considerable effectiveness. 3 or more appendices are included and are clear and correct. 11
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