THE COLLEGE OF BUSINESS Vision The best business school in the region through research and industry-driven curricula. Mission To produce competent business professionals imbued with Christian values and responsive leaders who are committed to address the growing demands of manpower in business, commerce, industry, and government services; and to produce effective entrepreneurs with unwavering passion for commitment and dedication for entrepreneurial endeavor through an outcomes-based curricula. Goals Specifically, the College of Business aims to: 1) offer courses to students that will give them the opportunity for professional competencies, and relevant application in business employment and entrepreneurial endeavors; 2) provide students with theoretical and practical business education enabling them to fulfill positions of trust and responsibility as well rounded entrepreneurs, managers, professional accountants, bookkeepers, finance officers, marketing specialists, human resource development managers, economists, business executives, hoteliers, and restaurateurs; 3) develop students with integrity, possessing a sense of professionalism and sound responsibility and be prepared to participate actively in the socio-economic undertaking of the locality especially the depressed sector of the society; 4) espouse excellence in instruction and all curricular activities; 5) instill in the minds and hearts of faculty that their commitment for continuous professional education is imperative to deliver quality education; 6) ensure that its faculty members conduct themselves with integrity and in an ethical manner as prescribed by the Code of Ethics of their respective profession as guided by the core values of the University; and 7) promote the culture of research among the faculty, administrative staff and students. University Mission Character Competence Culture Graduate Attributes Intended Learning Outcomes Within 3-5 years, upon completion of the program, the graduate can… God-loving - Incorporate God’s teachings on the process of marketing company’s product and/or the product of their own business/enterprise High level of professionalism - Exemplify the high level of professionalism as marketing managers through Marist core values Socially and ethically responsible - Actualize in employment, projects and activities their social concern and their adherence to ethical standards Professional competence - Demonstrate deep understanding of marketing principles by creating effective and creative marketing strategies and tools - Manage effectively any company and/or their own business/enterprise Critical thinking and problem-solving - Exercise critical and creative thinking in improving the marketing strategies and activities of any company or their own business/enterprise Communication skills - Apply effective communication skills both in written and oral forms in terms of presentation of projects and/or negotiations to any stakeholders of company they will be employed into or in their own business Life-long learning skills - Apply skills to manage and develop the marketing department/division of a company or their own business/enterprise Research skills - Generate new marketing strategies or tools for utilization in the company where they are employed or in their own business/enterprise Interpersonal skills - Work effectively with co-workers of varying fields of discipline, motivation and cultural-orientation in the workplace Culture-sensitive - Deal professionally and humanely with people from the field of business and marketing 1 THE BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN MARKETING MANAGEMENT PROGRAM Goals The Marketing Program is designed to prepare the students to entrepreneurial or corporate work in modern marketing management and train them for higher responsibilities in the marketing organization. The graduates are expected to be responsive professional entrepreneurs and marketers. They will be provided with the knowledge of business theories, technical skills and competencies in different areas of marketing and are prepared to assume a responsible position within the business industry. Graduates will have acquired skills in decision-making, problem solving, and leadership, in addition to fundamental business and management procedures. SYLLABUS IN MARKETING MANAGEMENT First Semester, SY _____+_ COURSE TITLE COURSE CODE CREDIT UNITS PREREQUISITES FACULTY CONTACT NO. OR EMAIL CONSULTATION TIME I. : Advertising : : Three (3) credit hours : None : : : COURSE DESCRIPTION This course intends to shed light on the important components of the promotion mix namely: sales promotion, personal/direct selling, publicity/public relations and with emphasis on advertising. Information about products, services and ideas, do not come easy to whom they are intended. No matter how good the product, how valuable the services, or how sensible the ideas; their creation or existence remains unknown without efforts to make the information available. With promotion which is a powerful communication tool, consumers are not only made aware of existing products but at the same time are persuaded to take action; that is, buying the product offering. The effectiveness of promotion depends upon strategies consisting of activities that are different from each other but are designed to help marketing and marketing people in the field. Included in this course are various concepts, principles and practices of these promotional tools and strategies. Promotion is rooted in the marketing function; it evokes enthusiasm, excitement, inspiration and energy to those who are studying marketing. II. TEACHING AND LEARNING FRAMEWORK _________ as a higher institution of learning adheres to the teaching-learning philosophy that is student-centered, transformative, outcome-based, relevant and responsive, and Marist Pedagogy-Oriented. III. COURSE POLICIES/GUIDELINES To make the course motivating and participative, various teaching methodologies will be used in the course apart from the usual lecture, discussion, graphical and quantitative techniques, analyses, and small group discussions, researches and oral reports shall be employed. Academic Integrity Academic integrity is expected of all students. The attempt by any student to present as his/her own work which he/she has not produced is regarded by the faculty and administration of NDMU as a serious offense. Students are considered to have cheated if they turn in assignment written in whole or in part by someone else. Students are guilty of plagiarism, intentional or not, if they copy from books, magazines, internet, or other sources without identifying and acknowledging those sources or if they paraphrase ideas from such sources without acknowledging them. 2 Students enrolled in the course cheating on exams or quizzes or commit plagiarism, or copy another student’s work in any way, violate the Academic Integrity policy of the University and will receive an F (0 points) on the test or assignment in question. In addition, they will be reported to the College Dean for appropriate sanction. Attendance Each session is very important to students’ learning so they should avoid being absent. Unexcused and/or chronic tardiness and early exit will be counted as an “absence”. Missing a class does not excuse students from the work assigned. They will be expected to complete and submit any assignments before or at the beginning of the next session. Class Management All students are expected to come to class on time. Use of cell phones and other electronic gadgets are prohibited. Cell phones will be placed in silent mode. Wearing of IDs and complete uniform is a must. IV. COUSE REQUIREMENTS The following are the requirements for the completion of this course: 1) passing the midterm and final examination; 2) submission of regular assignments, seat works, reports, analysis of cases, chapter synthesis, passing quizzes at least once a week, attendance to seminars; and 3) submission of a mini thesis at the end of the semester. V. GRADING SYSTEM The grading system for both midterm and final for this course will be as follows: VI. 1) Midterm Grade Class Works (Assignments, quizzes, recitations, and other requirements) Examination TOTAL 60% 40% 100% 2) Final Grade Class Works (Assignments, quizzes, recitations, mini thesis and other requirements) Examination TOTAL 60% 40% 100% PROGRAM OUTCOMES AND RELATIONSHIP TO PROGRAM EDUCATIONAL OBJECTIVES (GRADUATE ATTRIBUTES) PROGRAM OUTCOMES (POs) Article IV, Section 6.2, CMO No. 19, Series of 2017 At the end of the course, the student should be able to: Character The graduate is: God-loving With high level of professionalism Socially and ethically responsible Competence The graduate demonstrates: Professional competence Critical thinking and problemsolving skills Communication skills Life-long learning skills Research skills √ 3 Culture The graduate is: With interpersonal skills Culture-sensitive √ a) perform the basic function of management such as planning, organizing, staffing, directing and controlling; b) apply the basic concepts that underlie each of the functional areas of business (marketing, finance, human resources, management, production and operations management, information technology, and strategic management) in various business situations; c) use the proper decision-making tools to critically, analytically, and creatively solve problems and drive results; d) express oneself clearly and communicate effectively with stakeholders both in oral and written forms; e) apply information and communication technology (ICT) skills as required by the business environment; f) work effectively with other stakeholders and manage conflict in the workplace; g) plan and implement business-related activities; h) demonstrate corporate citizenship and social responsibility; and i) exercise high personal moral and ethical standards. VII. RELATIONSHIP OF COURSE LEARNING OUTCOMES (CLOs) TO PROGRAM OUTCOMES (POs) COURSE LEARNING OUTCOMES (CLOs) for the subject At the end of the course, the students can: CLO 1: enumerate the basic elements of promotion with emphasis on the measurement of their effectiveness; CLO 2: develop various creative and excellent promotional campaigns; CLO 3: expose themselves to the latest promotion techniques and study how these are applied effectively; and CLO 4: create integrated marketing communication campaigns to effect better sales. VIII. WEEK √ √ √ √ √ √ √ b √ √ √ √ c √ √ √ √ PROGRAM OUTCOMES (POS) d e f √ √ √ √ √ √ √ √ √ √ g √ √ √ h √ √ √ √ i √ √ √ √ COURSE COVERAGE CLO CODE LINKS 1 2 3 4 1-2 TOPIC COURSE ORIENTATION √ √ THE PROMOTIONAL MIX AND THE MARKETING PROGRAM Promotion Definition and Overview Promotion in the Marketing Mix The Nature of Implicit Promotion The Transactional and Informational Dimensions The Explicit Promotion 3-4 a √ √ √ √ √ √ √ √ PROMOTION AND THE COMMUNICATION PROCESS INTENDED LEARNING OUTCOMES (ILO) TEXTBOOKS / REFERENCES TEACHING & LEARNING ACTIVITIES (TLA) ASSESSMENT METHODS/ STRATEGIES VALUES INTEGRATION TARGET (RESULT) Students can express vocally the nature of promotional mix and marketing program. Arens, W. (2015). Advertising (2nd ed.). NY: McGrawHill Education Moriarty,S. (2010). Advertising: Principles and practice (8th ed.). N.J.: Pearson Prentice Hall. Lecture Recitation Assignments Group discussion Quiz Written discussion Reaction papers and chapter synthesis to be submitted via the instructor’s e-mail address Transparency Honesty Truthfulness 100% of the students will have a rating higher than 75% . Students can tell the basic Arens, W. (2011). Contemporary Lecturediscussion Graded role playing of the process in Clarity Honesty 100% of the 4 The Concept of Communication Basic Elements in the Communication Process Perception and Response Selection Perception, Attitudes 5-9 √ √ PROMOTION STRATEGY Personal Selling Personal Selling – Sales People at Work Planning and Organizing the Personal Selling Program Managing the Sales force Sales Promotion The Unique Character of Sales Promotion Special Communication Methods Special Offers Publicity The General Nature of Publicity as a Promotional Element Major Forms of Publicity Efforts Positioning Publicity in the Full Promotional Mix Public Relations The Role of Public Relations The Public Relations Job Public Relations Tool Direct Marketing Understanding Direct Marketing The Role of Direct Marketing in IMC Types of Direct Marketing Activities MIDTERM EXAMINATION 10-12 √ √ √ AN INTRODUCTION TO ADVERTISING Advertising defined Role of Advertising in Business Economics of Growing Needs for Advertising Society and Ethics: The effects of Advertising Economic, Social and Regulatory Aspects of Advertising advertising and integrated marketing communications (13th ed.). Boston: McGraw- Hill/ Irwin. Labeling the communication process Role playing Video presentation communication Quiz Reaction papers and chapter synthesis to be submitted via the instructor’s e-mail address Sincerity Timeliness Simplicity students will have a rating higher than 75% . Students can identify and recite the various promotion strategies through PPT presentation and video clips Belch, G. E. (2015). Advertising and promotion: An integrated marketing communications perspective (10th ed.). NY: McGrawHill Education. Lecturediscussion Slide show Video presentation Resource speaker from Avon/Natasha/ Tupperware Resource speaker from different establishment Personal selling demonstration Telemarketing demonstration Collect and critique sample publicity from newspapers and magazines Actual sales presentation in the class (by group or individual) Graded telemarketing activity – making a sales presentation using the telephone Reaction papers and chapter synthesis to be submitted via the instructor’s e-mail address Perseverance Strong determination Good interpersonal relationship Creativity Honesty Confidence 100% of the students will have a rating higher than 75% . Students can express orally their knowledge of advertising and they can create an advertising Moriarty,S. (2010). Advertising: Principles and practice (8th ed.). N.J.: Pearson Prentice Hall. Van Dyck, F. (2014). Lecturediscussion Video presentation Brainstorming Student learning exercises Quizzes Graded presentation of prepared advertising campaigns Critique of prepared advertising campaigns Honesty Truthfulness Creativity Integrity Industry Patience Love of work teamwork 100% of the students will have a rating higher than 75% . elements of the communicatio n process. 5 Scope of Advertising from Local to Global Crafting Marketing and Advertising Strategies Integrating Advertising with Other Elements of the Communications Mix Creating Advertisements and Commercials 13-18 √ √ √ USE OF ADVERTISING MEDIA Producing Ads for Print, Electronic and Digital Media The Print production Process Quality Control in print production The Radio Commercial Production Process Television Commercial Production Process Producing Advertising for Digital Media Selecting Print media Rrole of print media buyer Using magazines in the Creative Mix Buying magazine space Using Newspapers in the Creative Mix How advertisers buy newspaper space Print media and new Technologies Using Electronic Media Television and Radio The medium of television Buying television time Video rental advertising The medium radio Buying radio time Using Digital interactive Media and direct mail Digital interactive media The internet as a medium Measuring internet audience Buying time and space on the net Global impact of Internet Other interactive media Using Out-of home, Exhibitive and Supplementary media campaign using varied chosen strategies. Advertising transformed: The new rules for the digital age. London: Kogan Page Ltd Workshop on photography Reaction papers and chapter synthesis to be submitted via the instructor’s e-mail address Portfolio on the lecture/workshop containing the various elements of photography Students can choose and make advertisements using any of the varied media vehicles. Art of copywriting (2014). Retrieved from http://www.slidesha re.net/nazneen3/cfa kepaththe-artcopywriting?related =1 Broadcast advertising (2014). Retrieved from http://www.manage mentstudyguide.co m/broadcastadvertising.htm Copywriting for print and broadcast advertising (2016). Retrieved from http://www.slidesha re.net/marketeach/c opywriting Lecturediscussion Video presentation Resource speaker from media practitioner Brainstorming Visit to an ad agency Personal interview on personnel of local radio and TV stations Workshop on how to make ads on electronic or social media with Photoshop application Quizzes Recitation Individual preparation of a printed advertisement Graded Group presentation of radio script and storyboard for a TV commercial, respectively Reaction papers and chapter synthesis to be submitted via the instructor’s e-mail address Observe and critique an outdoor advertisement Graded evaluation of the workshop output Clarity in communication Transparency Accuracy Patience Love of work Truthfulness Creativity 6 100% of the students will have a rating higher than 75% . Out-of-home Outdoor advertising Transit advertising Other out-of-home media Supplementary media FINAL EXAMINATION IX. REFERENCES 7