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HR Management: Benefits and Services

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Human Resource Management
Seventeenth Edition
Chapter 13
Benefits and Services
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Learning Objectives (1 of 2)
13.1 Name and define each of the main pay for time not
worked benefits.
13.2 Describe each of the main insurance benefits.
13.3 Discuss the main retirement benefits.
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Learning Objectives (2 of 2)
13.4 Outline the main employees’ services benefits.
13.5 Explain the main flexible benefit programs.
13.6 Explain how to use benefits to improve engagement,
productivity, and performance.
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Introduction: The Benefits Picture Today
• Benefits
– The indirect financial and nonfinancial payments
employees receive for continuing their employment
with the company and which employers use to attract,
recognize, and retain workers
– Employee benefits account for about 31% of total
compensation
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Learning Objective 13.1: Name
and Define Each of the Main Pay
for Time Not Worked Benefits.
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Pay for Time Not Worked
• Very costly
• Supplemental pay benefits
• Include holidays, vacations, jury duty, funeral leave,
military duty, personal days, sick leave, sabbatical leave,
maternity leave, and unemployment insurance payments
for laid-off or terminated employees
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Unemployment Insurance
• Unemployment tax rates are rising
• Unemployed through no fault of their own
• Employers spend thousands unnecessarily
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Vacation and Holidays
• About 79% of full-time workers and 40% of part-timers
get paid holidays
• Average of eight paid holidays off
• Average American worker:
– 9 days vacation after 1 year
– 14 days vacation after 5 years
– 17 days vacation after 10 years
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Know Your Employment Law (1 of 3)
Vacations
Let’s take a look…
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Sick Leave
• Provides pay to employees when they’re out of work due
to illness
• Cost reduction tactics
– Pooled paid leave plans (“banks”)
– Repurchase unused sick leave at end of year
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HR as a Profit Center (1 of 2)
Controlling Sick Leave
Let’s talk about it…
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Know Your Employment Law (2 of 3)
The Family and Medical Leave Act
Let’s talk about it…
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FMLA Guidelines
• Give no employee a leave until the reason for the leave is
clear.
• Confirm the legitimacy of any FMLA request.
• Use a standard form to record both the employee’s
expected return date.
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Severance Pay
• A one-time separation payment, when terminating an
employee
– Reducing the chances of litigation
– Reassures employees who stay
– Comply with ERISA
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Supplemental Unemployment Benefits
• Supplemental unemployment benefits are cash payments
that supplement the employee’s unemployment
compensation, to help the person maintain his or her
standard of living while out of work.
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Learning Objective 13.2: Describe
Each of the Main Insurance Benefits.
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Insurance Benefits (1 of 2)
• Workers’ compensation
• Hospitalization, health, and disability insurance
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Worker’s Compensation
• The income and medical benefits provided in workrelated accidents to the victims or their dependents,
regardless of fault
– Monetary or medical, or a combination
• Determining benefits
• Controlling costs
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Hospitalization, Health, and Disability
Insurance
• Coverage
– Patient Protection and Affordable Care Act
▪ Health Maintenance Organization (HMO)
▪ Preferred Provider Organization (PPO)
• Mental health benefits
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Patient Protection and Affordable Care
Act of 2010 and Other Laws
• Patient Protection and Affordable Care Act of 2010
• The Consolidated Omnibus Budget Reconciliation Act
(COBRA)
• Other laws
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Trends in Employer Health-Care Cost
Control
• Health-care costs control is one big way HR can improve
profits
– Measuring and auditing health-care costs
• Other cost-control options
– Health savings accounts (HSAs)
– Make sure employees know the costs
• Wellness programs
– Clinical prevention
– Incentives
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HR as a Profit Center (2 of 2)
The Doctor Is on the Phone
Let’s talk about it…
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Insurance Benefits (2 of 2)
• Long-term care
– Such as nursing assistance in old age
• Life insurance
– Accidental death and dismemberment coverage
• Benefits for part-time and contingent workers
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Learning Objective 13.3: Discuss
the Main Retirement Benefits.
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Retirement Benefits: Social Security
• Three types of benefits:
– Retirement benefits
– Survivor or death benefits
– Disability
• Medicare
– Provides health services to people aged 65 or older
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Retirement Benefits: Pension Plans
• Provide income to individuals in their retirement, and just
over half of full-time workers participate in some type of
pension plan at work
– Contributory versus non-contributory
– Defined contribution versus defined benefit
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401 (k) and Other Pension Plans
• 401(k) plans
– Secure Act
• Savings and thrift plan
• Deferred profit-sharing plan
• Employee stock ownership plan (ESOP)
• Lifetime income accounts
• Cash balance plans
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Know Your Employment Law (3 of 3)
Pension Planning and the Law
Let’s take a look…
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Pension Planning and the Law
• Pension Benefits Guarantee Corporation (PBGC)
• Membership requirements
• Vesting
– Cliff vesting
– Graded vesting
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Pensions and Early Retirement
• Early retirement window
– Often age 50+
– For a limited time, the employees can retire early,
generally with a combination of improved or
liberalized pension benefits plus a cash payment
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Online Benefits Management Systems
Benelogic
Let’s take a look…
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Social Media Systems
Communicating Benefits with Employees
Let’s take a look…
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Learning Objective 13.4: Outline
the Main Employees’ Services
Benefits.
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Personal Services and Family-Friendly
Benefits
• These include
– Personal services (such as legal and personal
counseling)
– “Family-friendly” services (such as child-care
facilities)
– Educational subsidies
– Executive perquisites
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Personal Services
• Voluntary benefits
• Employee assistance programs (EAPs)
– Provide counseling and advisory services for personal
problems that may adversely affect the employee’s
work life
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Family-Friendly (Work–Life) Benefits
• Child care
– Sick child benefits
• Elder care
• Educational subsidies
• Other personal services benefits
• Domestic partner benefits
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The Strategic Context
Clif Bar
Let’s talk about it…
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Executive Perquisites
• Company planes
• Loans/Stock options
• Financial counseling
• Relocation
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Learning Objective 13.5: Explain the
Main Flexible Benefit Programs.
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The Cafeteria Approach
• A cafeteria plan provides participants an opportunity to
receive a choice of certain benefits on a pretax basis.
Types of plans
• Flexible spending arrangements
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HR Tools for Line Managers and Small
Businesses
Employee Leasing
Let’s talk about it…
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Flexible Work Schedules
• Telecommuting
• Compressed workweek
• Flextime
• Job share
• Work share
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The New Normal
Remote and Hybrid Work
Let’s look into it…
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Diversity Counts
Caring for the Kids
Let’s talk about it…
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Learning Objective 13.6: Explain
How to Use Benefits to Improve
Engagement, Productivity, and
Performance.
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Employee Engagement Guide for
Managers
Costco’s Compensation Plan
Let’s look into it…
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Chapter 13 Review
What you should now know…
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