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Labor Relations in Canada: Chapter 2

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Labour Relations
Sixth Edition
Chapter 2
Labour Relations in Canada
Copyright © 2024 Pearson Canada Inc.
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Learning Objectives
2.1 Explain the importance of labour relations in today’s
organizations.
2.2 Describe the differences among labour relations,
industrial relations and employee relations.
2.3 Outline the historical development of unions and the
implications of these events.
2.4 Recognize the labour relations framework.
2.5 Describe main differences between unionized and nonunionized organizations.
2.6 Discuss the role of the human resources management
professional in unionized organizations.
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The Importance of Labour Relations
in Organizations
• Unions are a very important business partner for both
employees and organizations.
• Approximately 30% of the Canadian workforce is
unionized.
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Unions Come to be for Numerous
Reasons
• Employees in a workplace experience unfair treatment
from the organization’s management.
• If the unfairness affects a large enough number of
employees at the organization, one or more employees
may think about seeking outside assistance to restore a
balance of interests between the organization and
employees.
• The organizational culture is characterized by employees
feeling powerless in frontline and non-management jobs.
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The Differences between Labour
Relations, Industrial Relations, and
Employee Relations
• Industrial relations: both union and non-union matters
and workplaces
• Labour relations: is all aspects of the union–
management relationship, including the establishment of
union bar-gaining rights, the negotiation process and the
administration of a collective agreement
• Employee relations: activities and processes aimed at
maintaining a productive workplace while meeting the
needs of managing the employee-organization
relationship encompasses
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The Historical Development of
Unions and the Implications of these
Events
• Canada’s first labour organizations in the early 1800’s
were independent local unions made up of skilled craft
workers such as printers, blacksmiths, and shoemakers.
• Craft unions and the labour congress they belonged to did
not encourage the organization of unskilled workers in
industrial unions.
• The legal environment at the time was hostile to the
organization of unions.
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Craft and Industrial Unions
• Craft unions: organize members of a trade or occupation
• Industrial unions: organize employees in different
occupations in an organization
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Historical Development (1 of 3)
• The basic rights of employees and unions that are part of
today’s labour relations system, including the right to
organize, the obligation to bargain with the union and
prohibitions against discrimination for union activity, did
not exist in Canada until 1944.
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Historical Development (2 of 3)
• In 1900, the federal government passed the Conciliation
Act, which was a response to strikes and provided for
voluntary conciliation of contract disputes.
• The 1919 Winnipeg general strike was a turning point in
the history of the labour movement in Canada.
• Metal trades workers walked off the job to support
demands for union recognition.
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Historical Development (3 of 3)
• In 1935, the United States passed the Wagner Act which
established the right to organize, compulsory bargaining
and prohibition of unfair labour practices.
• In 1944, Canada enacted Privy Council Order 1003 (PC
1003), which brought to Canada the principles established
by the Wagner Act.
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Privy Council Order 1003
• Established the rights and obligations fundamental to labour
relations in Canada
• The right to join a union
• A Labour Relations Board
• A certification process by way of an application to the Board
• The prohibition of unfair labour practices by unions and
employers
• Compulsory bargaining when a union has been certified
• A compulsory conciliation procedure before a strike or lockout
• A provision that no strike or lockout can occur during the life of
the collective agreement
• A provision that all collective agreements were deemed to
contain an arbitration procedure for the resolution of disputes
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Unionism
• Business unionism: focuses on the improvement of the
terms of employment through negotiation with the
employer
• Social unionism: is concerned with improving the
compensation and working conditions of bargaining unit
members, while also seeking broader economic and
social change
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The Systems Approach
•
•
•
•
•
A set of actors or stakeholders
A body of rules that governs the actors
A context of the system
An ideology that binds the system together
Feedback
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Political Economy Approach
• There is a fundamental conflict of interest between
employers and employees.
• The nature of the employment relationship leads to
conflict.
• Nature of one’s work is a potential source of conflict.
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Open-system Industrial Relations—
Alton Craig
Figure 2.2 Framework for Labour Relations
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Differences Between Unionized and
Non-unionized Organizations (1 of 2)
Table 2.3 Non-union v s. Unionized Workplaces
ersu
Non-union Workplaces
Unionized Workplaces
Legal basis for relationship
Individual contracts of
employment
Collective agreement
Terms of employment
negotiated
By individual employees
By the union
Nature of employment
terms
Possibly unique for each
employee
Identical for all employees in
the same job class covered
by the collective agreement
Dismissal where no cause
or allegation of employee
misconduct
Employer has obligation to
give reasonable notice based
on age, length of service, and
position held, subject to
minimum provisions in
employment standards
legislation.
Employer must comply with
notice and severance
provisions of the collective
agreement, subject to
minimum provisions in
employment standards
legislation.
Blank
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Differences Between Unionized and
Non-unionized Organizations (2 of 2)
Table 2.3 Non-union v s. Unionized Workplaces (continued)
ersu
Non-union Workplaces
Unionized Workplaces
Dismissal where
cause or employee
misconduct is
alleged
If employer establishes just
cause, reasonable notice does
not have to be provided. If
employer fails to establish just
cause, employer must provide
reasonable notice but does not
have to reinstate.*
If employer establishes just cause,
notice and severance
provisions of collective agreement
do not apply. If employer fails to
establish just cause, reinstatement
is possible.
Changes in terms of
employment
Law regarding constructive
dismissal prevents significant
changes without consent.
Constructive dismissal doctrine
does not apply.
Process to resolve
disputes
Court action
Grievance and arbitration process
provided in collective agreement
Blank
*There is an exception in the federal and Nova Scotia jurisdictions. Non-managerial employees who are
not covered by a collective agreement have recourse to an unfair dismissal procedure that may lead to
reinstatement.
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The Role of the Human Resources
Management Professionals in
Unionized Organizations
• Human resources management (HRM) may be defined as
the strategic and operational practices to attract, retain
and engage employees who possess the required
knowledge, skills, abilities and other attributes to achieve
the organizational strategic goals and objectives.
• Labour relations is often part of the human resources
management department.
• In larger workplaces, there will be a separate labour
relations department.
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