BOMB THREAT Check-list Instructions: 1. Use this checklist to record as many of the details of the bomb threat as possible. 2. Switch on the tape recorder or voicemail if connected. 3. Silently notify a coworker if possible. Pass them a note with “Bomb Threat” written on it. 4. Do not hang up the phone at the conclusion of the call. Simply place the handset on the desk or table. 5. Contact the police. SECTION 1 CALL DETAILS Date: Caller ID: Where was call received? Time: AM PM Internal House Phone? Yes No Who received the call: SECTION 2 Exact wording of the threat: QUESTIONS 1) Where is the bomb located? 2) When will it go off? 3) What does it look like? 4) What kind of bomb is it? 5) Did you place the bomb? Why? 6) What is your name? Address? Phone number? SECTION 3 OBSERVATIONS CALLER’S VOICE Accent Angry Calm Clearing throat Coughing Cracking voice Crying Deep Deep breathing Disguised Distinct Excited Laughter Lisp Loud Nasal Normal Ragged Rapid Raspy Slow Slurred Soft Stutter THE FIVE W's BACKGROUND Animal noises House noises Kitchen noises Street noises PA system Conversation Music Motor Clear Static Office machines Factory machines Local Long distance THREAT LANGUAGE Incoherent Message read Taped message Irrational Profane Well-spoken Male ABOUT THE CALLER Female Young ADDITIONAL OBSERVATIONS Person who completed form (if other than the call-taker): Old - WHERE - is the device (precisely)? - WHAT - is the device (briefcase etc)? - WHEN - was the device found? - WHO - found the device? - WHY - is it a suspicious device? THE FIVE C's - CONFIRM - The device as being suspicious - CLEAR - The area of people - CORDON - The area establishing a safe distance - CONTROL - Access to unauthorized persons - CHECK - The area for secondary devices LETTER BOMB A letter bomb is designed to kill and maim when opened. The points below may alert you that a package is an explosive device. Visible wiring or tin foil particularly, if the package is damaged. The package may be heavy for its size. The weight may be unevenly distributed and over packaged. The letter may be written in poor handwriting. It may be wrongly addressed. The parcel may contain too many stamps. The package has an odor of marzipan or almond. WHAT SHOULD YOU DO? Search Sheet for Response Team This sheet is to be used as an aide memoir to assist you in searching and checking your area for any device that you believe to be suspicious. If you locate nothing that warrants further attention, please complete the form and return it to your controller. IF YOU LOCATE ANYTHING SUSPICIOUS DO NOT TOUCH IT. CLEAR THE AREA AND ADVISE YOUR CONTROLLER. AREA 1: ………. AREA TO BE CHECKED SEARCHED BY CLEAR YES / NO Day Night DATE OF SEARCH: _________________ TIME STARTED: ___________ TIME COMPLETED: ________ NAME & JOB TITLE OF PERSON IN CHARGE OF THIS SEARCH AREA: ___________________________________________________________________________ ______ SIGNATURE OF PERSON IN ________________________________ CHARGE OF THIS SEARCH AREA: ACTION TAKEN: ___________________________________________________________________________ ___________________________________________________________________________ NAME AND SIGNATURE _______________________________________________ OF CONTROLLER: DATE AND ___________________________________________________________________ TIME: CONTROLLER’S BOMB THREAT Check list 1. Has a Bomb Threat Action Card been completed? 2. Have the police been informed? 3. Has the Response Team been informed and assembled? 4. Have the members of the Response Team been allocated their Search Sheets? 5. 6. 7. Has a record been made of who’s on the Response Team and their allocated search area? Has the General Manager, Hotel Manager and GSS team member been advised? If a suspicious device has been found, has the area been cleared and the police advised? 8. Has your response been decided – partial or full evacuation and to where? 9. Have available staffs been deployed to assist in moving people away from the danger area? 10. Have in-house guest lists/departure and arrival lists been obtained? 11. Have roll calls been taken? 12. Have lines of communication been maintained during the incident? 13. Has everyone been ‘stood down’ at the close of the incident? 14. Have records been kept of names of senior police officer/fire brigade officer? 15. Have records of specific queries/concerns/complaints been kept? 16. Have all enquiries by the media been referred to the Head of Public Relations?