Fixing The Issue Of QuickBooks Multi-User
Mode Not Working
Sometimes, when users try to access their QuickBooks files in multi-user mode, they
can’t open it and instead get an error indicating the QuickBooks multi-user mode
not working issue. This issue prevents the access of files in multi-user environments
due to incorrect hosting setup, poor connection, and QuickBooks Database Server
Manager issues. Let’s discuss it in detail.
Are you struggling to enable the multi-user setup or encountering errors? If
so, you must seek an expert’s help. Dial 1.855.738.2784 and connect with us
now.
Possible Causes of Multi-user Mode Not
Working Issue
The list below will help you understand the triggering factors of multi-user mode issues
and errors such as QuickBooks Error H202.
•
Incorrect hosting settings.
•
Problem with QBDB server manager.
•
Unstable network connection.
•
Poor multi-user setup.
Solutions To Resolve Multi-user Mode Not
Working Issue
Verify your hosting settings and run crucial tools present under QB Tools Hub to get
rid of multi-user mode issues in seconds.
Solution 1: Verify Hosting Settings
If one or more of your workstations is improperly configured to host QuickBooks, you
may receive a multi-user mode not working error. The server, which is the computer
that hosts your company files, should be the only one set for multi-user mode.
•
Launch QuickBooks on any workstation.
•
Do not open your company file. Instead, click on File.
•
Then select Utilities.
•
If you see the Host Multi-User Access option, do not select it and proceed to the
next workstation, as this one is not causing the issue.
•
Select the option Stop Hosting Multi-User Access if you find it available.
•
Repeat the above steps on each workstation.
•
After checking all workstations, move to your server computer, which hosts the
company files.
•
Open QuickBooks.
•
Click on File. Then go to Utilities.
•
Select Host Multi-User Access.
•
If Stop Hosting Multi-User Access is an option, don’t select it.
Solution 2: Utilize the QB Database Server Manager
and File Doctor tool with the QB Tool Hub
Step 1: Download QB Tool Hub on Your Server
•
Close QuickBooks.
•
Download the Tool Hub.
•
Save the file to your preferred location.
•
Open the QuickBooksToolHub.exe file.
•
Follow the prompts on the screen. Install the tool.
•
Agree to the terms and conditions.
•
Once complete, double-click the icon. Launch the Tool Hub.
Step 2: Open the QBDB Server Manager
•
Open the QB Tool Hub.
•
Click on Network Issues.
•
Select QuickBooks Database Server Manager.
•
Click on Start Scan. If your company file folders are not visible, click Browse to
find the location of your company files.
•
Then, click Start Scan.
•
Once the scan is complete, select Close.
•
Open QuickBooks.
•
Click on File.
•
Then, switch to Multi-user Mode.
Step 3: Run the File Doctor
•
Open the Tool Hub.
•
Select Company File Issues.
•
Click on Run QuickBooks File Doctor.
•
Wait a few moments.
•
Once it’s open, select your company file.
•
Select Check your file and Network.
•
Click on the Continue option.
•
Enter your admin password. Then, click Next.
•
Lastly, check for the error.
Conclusion
Following this guide, you will be able to resolve the QuickBooks Multi-user mode
not working issue effectively and ensure a collaborative approach to managing your
finances.