Let’s Fix QuickBooks Multi-user Mode Not
Working
QuickBooks Multi-User Mode is an essential feature. It allows multiple users to
access the same company file simultaneously on a shared network. However,
when using this feature, users may encounter issues. When this error occurs,
you can't open a company file stored on a different computer. QuickBooks
Multi-User Mode Not Working error message can appear unexpectedly. It
prevents access and causes frustration. This issue arises from many factors,
such as network connectivity problems, firewall settings, or incorrect hosting
configurations.
Reasons Why Multi-user Mode Not Working
•
QuickBooks Multi-User Mode may not be functioning properly due to the
following reasons:
•
Users can only access the multi-user mode if QuickBooks is installed on the
server computer.
Windows firewall is blocking QuickBooks.
•
Incorrectly configured hosting settings.
•
Security software blocks communication between user computers and the
server.
•
Database Server Access Issues
•
Windows File Permissions Not Set Properly
Solutions For Fixing Multi-user Mode Issues
There are many solutions available that can fix multi-user mode errors, and you can
then access your files smoothly.
Solution 1: Run the File Doctor Tool
Step 1: Download Tools Hub
•
Close QuickBooks.
•
Download QB Tool Hub.
•
Save the file.
•
Open the QuickBooksToolHub.exe file.
•
Follow the on-screen steps.
•
Install the tool.
•
Agree to the terms and conditions.
•
When done, double-click on its icon.
•
Open the Tool Hub.
Step 2: Access the File Doctor
•
Open the tool hub.
•
Select Company File Issues.
•
Select Run QuickBooks, File Doctor.
•
Wait for a few minutes.
•
Manually open it by searching if it’s not open.
•
Once open, select your company file.
•
If you don’t see your file, select Browse. Locate the file.
•
Select Check your file and Network.
•
Click on Continue.
•
Enter your admin password.
•
Click Next.
•
Now, check for the error.
Solution 2: Utilize QuickBooks Database
Server Manager
•
Begin by launching QuickBooks Database Server Manager.
•
Access your server computer.
•
Open the Start menu.
•
Type “Database.”
•
If there isn't a designated folder, select the Browse option to navigate to the
folder containing your “Company File(s).”
•
Click the “OK” button.
•
Then, click the “Scan” button.
•
By following these steps closely, the firewall permissions will be successfully
restored.
Solution 3: Create a New Company File
Folder
•
Open the host computer.
•
Create a new company file folder.
•
Ensure that you set the appropriate permissions for Windows to access this
new folder.
•
Copy the .qbw file into the newly created folder to transfer your company
data.
•
Open the company file from this folder and check if it operates in multi-user
mode.
•
If the file opens successfully in multi-user mode, you will have resolved the
QuickBooks multi-user mode issue.
Conclusion
Hopefully, you will follow the steps that we discussed in this
blog properly and get rid of the QuickBooks multi-user
mode not working issue.