ITM 102 KAHOOT Questions
Chapter 1: Information Systems in Global Business Today
​All of the following are characteristics of twenty-first digital firms except
​ Better understanding of the role of information technology in managing firm
​ Use of social media to enter into conversations with customers
​ Greater awareness of changes in technology, consumer attitudes, and culture
​ Greater emphasis on hierarchy and structure
Raw data collected at checkout counters in a grocery store is an example of:
​ Output
​ Processing
​ Feedback
​ Input
​ Information Systems
Which of the following deals with behavioural as well as technical issues surrounding the development
and use of IS?
​ Computer literacy
​ Business processes
​ Management information systems
​ Information systems architecture
​ Information technology infrastructure
Chapter 2: Global E-Business and Collaboration
Which of the following is an example of a cross-functional business process?
​ Identifying customers
​ Shipping a product
​ Fulfilling a customer order
​ Hiring employees
​ Paying creditors
A(n) ___ is typically a major source of data for other systems
​ TPS
​ MIS
​ DSS
​ EIS
What is it called when you buy and sell things online?
-​ E-commerce
Which of the following is not a business benefit of collaboration?
-​ Improved compliance with government regulations
____ is / are designed to automate business processes across the firm, spanning functional areas and
organizational level
​ DSS
​ MIS
​ SCM
​ CRM
​ Enterprise Applications
Which option is not one of the four main classifications for collaboration tools identified in the space/
time matrix?
​ Synchronous/colocated
​ Different time/remote
​ Remote/colocated
​ Same time/same place
​ Remote/colocated
Kahoot Questions (from random weeks)
Entreprise software is built around thousands of prefined business processes that reflect
1.​ Government regulations
2.​ Industry benchmarks
3.​ Cutting-edge workflow analyses
4.​ Best practices
5.​ The firm’s culture
The difference between push and pull-based models is summarized by which of the following slogans?
1.​ Bell what we make, not make what we sell.
2.​ Push what we make, not pull what we make.
3.​ Make what we sell, not sell what we make.
4.​ Pull what we make, not push what we sell.
5.​ Make what we push, not push what we sell.
Which of the following tools is used to analyze customer buying patterns?
1.​ CLTV
2.​ Analytical CRM
3.​ Operational CRM
4.​ SFA
5.​ Demand planning
Which of the following technologies would you use to analyze the social media data collected
by a major online retailer?
1.​ Data warehouse
2.​ OLAP
3.​ Data mart
4.​ Hadoop
5.​ DBMS