How to Prepare for
Genesys Engage onpremises Inbound
Voice Certification?
Genesys GEOP-IV Certification Made
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GEOP-IV Engage on-premises Inbound Voice
Certification Details
Exam Code
GEOP-IV
Full Exam Name
Genesys Engage on-premises Inbound Voice
Certification
No. of Questions
70
Online Practice Exam Genesys Engage on-premises Inbound Voice
Certification (GEOP-IV) Practice Test
Sample Questions
Genesys GEOP-IV Sample Questions
Passing Score
65%
Time Limit
120 minutes
Exam Fees
$580 (USD)
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Genesys GEOP-IV Study Guide
• Perform enough practice with related
Engage on-premises Inbound Voice
certification on VMExam.com.
• Understand the Exam Topics very well.
• Identify your weak areas from practice test
and do more practice with VMExam.com.
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Genesys GEOP-IV Certification Syllabus
Syllabus Topics
● Introduction to Genesys Framework
● Product Architecture
● Business and Deployment Planning
● Install Inbound Voice
● Configure Inbound Voice
● Using Framework Routing and Reporting
● Monitor Inbound Voice
● Orchestration Platform
● Using Genesys Administrator and GAX
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Engage on-premises Inbound Voice
Training Details
Training:
● Genesys Engage on-premises: Framework Routing and
Reporting – Foundation
● Genesys Engage on-premises: Framework Routing and
Reporting – Operations
● Genesys Engage on-premises: Framework Routing and
Reporting – Administration
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Genesys GEOP-IV
Sample Questions
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Que.01: Which statement is NOT correct about
Operational Parameters?
Options:
a) It is used to easily change Routing information from GAX.
b) The Parameters are saved as Script objects in Configuration Layer.
c) You can modify a Parameter Group Template after it has been
deployed.
d) The Routing Application must be configured to retrieve the
Operational Parameters data.
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Answer
b) The Parameters
are saved as Script
objects in
Configuration
Layer.
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Que.02: Which server is automatically enabled after
installing Genesys Administrator?
Options:
a) Configuration Server
b) LogDB Server Access Point
c) Solution Control Server
d) Media Server
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Answer
a) Configuration
Server
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Que.03: Which external authentication systems
communicate with Configuration Server and are
supported by Framework?
(Choose Two)
Options:
a) RADIUS
b) LDAP
c) eAUTH
d) VIVO
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Answer
a) RADIUS
b) LDAP
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Que.04: What are the steps needed to deploy
Configuration Layer?
(Choose Two)
Options:
a) Setup Configuration Server
b) Setup License Manager
c) Setup Configuration Database
d) Create Super Admin Account
e) Run Database Conversion Wizard
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Answer
a) Setup
Configuration Server
c) Setup
Configuration
Database
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Que.05: To which layer's log database does Genesys
Administrator connect in order to view event
messages in its interface?
Options:
a) Configuration Layer
b) Management Layer
c) User Interaction Layer
d) Media Layer
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Answer
b) Management
Layer
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Genesys Engage on-premises Inbound
Voice Certification Guide
• The Genesys Certification is increasingly
becoming important for the career of
employees.
• Try our Engage on-premises Inbound Voice
mock test.
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More Info on Genesys Certification
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