FINAL PORTFOLIO Sienna Nunez BUS 251-1 Mr. Mason Wade November 21, 2024 TABLE OF CONTENTS About Me …….…………………………………………. Page 1 Solicited Letter …………………………………………. Page 2 Solicited Letter …………………………………………. Page 3 Unsolicited Letter ………………………………………. Page 4 Unsolicited Letter ………………………………………. Page 5 Resume ………………………………………………… Page 6 Memo…………………………………………………… Page 7 Agenda …………………………………………………. Page 8 Flyer using the AIDA model …………………………… Page 9 Interview Results ………………………………………. Page 10 Interview Reflection …………………………………… Page 11 Reflection #1 …………………………………………… Page 12 Reflection #2 …………………………………………… Page 13 Reflection #3 …………………………………………… Page 14 Positive Message …………………………………..…… Page 15 Negative Message …………………………………..….. Page 16 Resignation Letter …………………………………..….. Page 17 ABOUT ME My name is Sienna Shawn Nunez, and I am 17 years old. When I first saw Business Communications listed on my school bulletin, I wasn’t entirely sure what to expect. I approached the class with an open mind, seeing it as a fresh start and a chance to grow. However, during the first session, I was immediately overwhelmed with anxiety as the professor outlined his high expectations, especially regarding the 3-minute and 10-minute presentations. Speaking in front of people always makes me nervous, so the challenge felt daunting. But I came back the next class determined to push through my fears and work hard. Throughout the semester, I learned more than I ever anticipated. Despite the challenges, Business Communications became one of my favorite classes. I gained a deeper understanding of how crucial communication is, especially how your words and delivery can reveal so much about you. I learned that preparation is key to any successful presentation, and that every word you speak should have purpose. Additionally, I learned about work place ethics and how to construct proper business messages. Moving forward, I plan to apply these lessons in new environments by ensuring that I communicate with intention, whether in school, in the workplace, or in personal interactions. By doing so, I hope to build stronger connections and overcome any barriers that once made me hesitant. 1 SOLICITED LETTER Sienna Nunez Sailfish Street SanPedro Town, Belize District Belize September 16, 2024 Brothers Habet Ltd. 115 Barrack Rd Belize City, Belize Dear Sir/Madam, I am reaching out to express my interest in the position of sales clerk. I discovered this vacancy through LinkedIn and was inclined to apply. I strive for hard work and commit to excellence. I am always open to learning new things and hope to make a valuable contribution in any work environment. I am eager to apply my knowledge while gaining practical experience in a professional retail environment. I am currently pursuing an associates degree in tourism management. Given my education and experience, I am confident that I possess the skills necessary to contribute to your team and provide excellent customer service. In fact, I was fortunate to secure a three-week summer position at San Pedro Town Council. As an assistant to accountants, I scanned and organized documents, ensuring accuracy and maintaining clear records, which directly relates to handling pricing and product details at Brothers Habet. I completed my tasks as efficiently as possible, setting up my screen in a way where I could scan and insert receipts in QuickBooks in 45 seconds. Additionally, my leadership experience as a search leader in high school taught me how to interact professionally with people and colleagues, responding effectively to questions and managing tasks under pressure. As a leader, I delivered a personal story to a large group of people which helped me develop my public speaking skills and build confidence in presenting information clearly. Apart from this, my graphic design course has also helped me develop an eye for presentation, which will be beneficial in maintaining product displays and ensuring a clean and organized store environment.For instance, I designed logos, flyers, and product illustrations for class projects. 2 Thank you for considering and reviewing my application. I would be welcome to the opportunity to discuss how my background, skills, and passion align with the goals of Brothers Habet. I am available for interviews at your convenience and can be reached at 608-8903 or via email at siennashawn23@gmail.com. I look forward to the opportunity to contribute to your team. Yours sincerely, Sienna.N Sienna Nunez 3 UNSOLICITED LETTER Sienna Nunez Sailfish Street SanPedro Town, Belize District Belize Grand Caribe Belize 2 Miles North, San Pedro Ambergris Caye October 2, 2024 Dear Hiring Manager, I am reaching out to you to express my interest in an internship position at Grand Caribe Belize. I am currently pursuing an associate degree in Tourism Management with a strong foundation in business. As part of my graduation requirements, I am required to do 160 hours of internship. I am particularly drawn to Grand Caribe’s reputation for innovation and commitment to excellent customer service. I believe Grand Caribe provides an excellent opportunity to apply my skills and gain hands-on experience in a professional environment. I hope to make a valuable contribution to your team while further developing my skills. Given my education and experience, I am confident that I possess the skills necessary to execute any task and role assigned. In fact, I was fortunate to secure a three-week summer position at San Pedro Town Council. As an Assistant to Accountants, I scanned and organized documents, ensuring accuracy and maintaining clear records. I completed my tasks as efficiently as possible, setting up my screen in a way where I could scan and insert receipts in QuickBooks in 45 seconds. Additionally, my leadership experience as a search leader in high school taught me how to interact professionally with people and colleagues, responding effectively to questions and managing tasks under pressure. As a leader, I had to deliver a personal story to a large group of people which helped me develop my public speaking skills and build confidence in presenting information clearly. Apart for that, in my Graphic Design class, I developed creative problem-solving skills. For example, I designed logos, flyers, and product illustrations, coming up with ideas that matched client needs, target audiences, and brand identity. I listened to feedback and adjusted my designs to ensure they were both visually appealing and effective. Thank you for considering and reviewing my application. I would be welcome to the opportunity to discuss how my background, skills, and passion align with the goals of Grand Caribe. I am available for interviews at your convenience and can be reached at 608-8903. I look forward to the opportunity to contribute to your team. 4 Yours sincerely, Sienna.N Sienna Nunez 5 RESUME SIENNA NUNEZ PROFILE Motivated Tourism Major with strong organizational skills and an interest in exploring new possibilities for growth in Tourism Industry. 608-8903 siennashawn15@gmail.com SanPedro Town, BZ SKILLS Self Motivated Organized Problem solving Ms Execl Time Management REFERENCES Mrs Aurica Peters Business Lecturer, SJCJC 633-5004 apeters@jc.sjc.edu.bz Mrs Gail Brooks English Lecturer, SJCJC 633-2298 gbrooks@jc.sjc.edu.bz EXPERIENCE SanPedro Town Council, Accounting Assistant Summer Job: July 2024 - August 2024 • Organized, scanned and inserted invoices into Quickbooks. • Filed vouchers and organized records for various departments to ensure accurate documentation. EDUCATION Saint John’s College Junior College 2023-Present Associate Degree in Tourism Management Saint Catherine Academy 2019-2023 High School Diploma AWARDS Award of Appreciation for being a Retreat Leader Saint Catherine Academy 2022-2023 Award of Appreciation for serving as Class Vice President Saint Catherine Academy 2022-2023 Award of Participation for being member of Honor Society Saint Catherine Academy 2022-2023 Perfect Attendance Award Saint Catherine Academy 2019-2020 6 MEMORANDUM To: All Employees From: Sienna Nunez, HR Manager Subject: New Uniform Policy Date: November 21, 2024 This memo is to inform you that the company will soon be introducing new uniforms for all employees.These updated uniforms are designed to enhance our professional image and ensure consistency across all departments. The distribution of the new uniforms will begin on November 25, 2024. All employees are expected to begin wearing the new uniforms starting December 2, 2024. If you have any questions or concerns regarding the new uniforms or the distribution process, feel free to reach out to me directly at siennanunez@globaltech.com. Thank you for your cooperation and commitment to representing our company with professionalism. Best regards, Sienna Nunez Human Resource Manager 7 AGENDA Agenda: Tourism Final Project Venue: SJCJC Campus library Time: 11 am - 12 pm September 5, 2024 1. Brief introduction of objectives and rubric. 11:00 am - 11:05 am 2. Project status update. 11:05 am - 11:15 am - Review of the work completed so far. (5 minutes) - Summary of individual contributions and progress. (5 minutes) 3. Discuss research findings. 11:15 am - 11:30 am 4. Outline structure of project. 11:30 am - 11:40 am 5. Assign tasks and deadlines. 11:40 am - 11:45 am 6. AOB 11:45 am - 12:00 pm 8 FLYER USING THE AIDA MODEL Costume Contest Pos t yo ce ur Sca n a h Hal c riest For a lowe cy en cost i p S a ume to win with Marie n Sharp’s Hallowee . hot sauce. Gift Box tag us on Facebook Hurry! Contest ends @ Marie Sharp's Fine Fooods Ltd on OCT 31! 9 INTERVIEW RESULTS 10 INTERVIEW REFLECTION The interview was an amazing experience for me and taught me so much. It highlighted the importance of preparation in everything you do in life. For my interview, I took the time to do background research on the company I was applying to and reviewed typical interview questions. I also watched several YouTube videos on how to ace an interview and practiced my responses to common questions. This preparation process gave me a deeper understanding of how to approach an interview with confidence. One of the key things I learned during my prep was the importance of body language. I practiced maintaining eye contact, sitting up straight, and having a firm handshake—all of which are crucial in making a good first impression. These small details, which I had never considered before, can have a big impact on how an interviewer perceives you. Another important takeaway was the mindset I developed going into the interview. I realized that you must approach the interview with confidence, be ready to take control of the conversation, and stay calm even when faced with tough questions. Another critical lesson I learned was the importance of always asking a question at the end of the interview, regardless of the situation. This shows your interest in the company and the role and leaves a lasting impression that you are engaged and thoughtful.In the end, I was extremely proud of myself. The process not only boosted my interview skills but also built my confidence in navigating the professional world. 11 REFLECTION #1 In this workshop, I learned the basics of creating a professional resume and cover letter. Before attending, I honestly didn’t even know what a cover letter was. I knew that submitting a resume was standard when applying for a job, but I didn’t fully understand the role of a cover letter or what it should include. Through this workshop, I realized that presenting yourself professionally and forming how an employer perceives you begins from the moment you submit your application. This first impression is important and affects how seriously your application is taken. Mrs. Gail Brooks emphasized the importance of relevance and accuracy in both documents. I now understand that a resume should only include factual information—skills, qualifications, and experiences that you genuinely possess. For example, adding skills that you don’t actually have can damage your trustworthiness if they are questioned later. Additionally , a cover letter should focus on explaining your relevant skills and how you can use them to contribute to the specific role or organization you’re applying to. One part of the workshop I particularly enjoyed was the group activity. At our table, we worked together to create a section of a cover letter. This activity was very informative because I got to hear different perspectives and ideas from my peers, some of which inspired me and helped me improve my own cover letter. Overall, this workshop provided me with knowledge that will benefit me not only during my current internship applications but also throughout my career. The skills I gained in writing clear and purposeful cover letters and resumes are something I can use for a lifetime, helping me succeed in all future professional endeavors. 12 REFLECTION #2 In the second workshop, my advisor, Mr. Sanchez, broke down the details of what our internship truly entails. Before this, I knew we were required to complete an internship during the December break, but I wasn’t clear on the specifics. Mr. Sanchez explained the expectations, responsibilities, and overall purpose of the internship, which cleared up many questions I had. I realized how important it was of passing the business communications course because then I would be unable to communicate my internship. Along with registering for BUS 253 during registration. If I don’t register properly, I won’t receive credit or a grade for the class and will have to do my internship again. There are many important documents related to internship which shocked me and was unexpected. I didn’t think it was that complex. For example, he discussed the time card, which I’ll need to complete with my supervisor. I'll need to decide whether to fill it out daily or weekly, depending on what works best for both of us. The time card is an important document because it tracks the hours you work during your internship. It confirms I have completed all hours of my internship. The learning contract is another important document, and I need to schedule a time with the organization to meet and complete it. I also learned that I must give my supervisor the evaluation paper a few days before my final day, to allow them enough time to complete it. After reviewing all the deadlines and due dates, I realized that staying organized and on top of things during my internship will be crucial. I can’t afford to miss any deadlines or make mistakes. This workshop highlighted how important it is to manage time efficiently and communicate clearly with my supervisor to ensure everything is completed on time. It is just an introduction to the kinds of deadlines there will be in the work place. 13 REFLECTION #3 The final workshop gave me important knowledge as I get ready to join the workforce, covering everything it involves. The speaker was great, and I really liked how he interacted with the audience throughout the session. His thoughts on different topics were not only helpful but also made me think more deeply, making the whole experience meaningful. One of the key concepts I took away from the discussion was the importance of business etiquette. Simple practices like punctuality, attendance, and dressing appropriately are essential in maintaining a professional image. What really stood out to me was how etiquette extends beyond just basic manners. It represents an unwritten code of conduct that guides behavior, especially when it comes to reliability—being on time and present. Additionally the speaker emphasized the significance of treating others with courtesy, politeness, and kindness in all business interactions. Also, we discussed appropriate and inappropriate excuses for missing work or being late, covering situations like illnesses, personal emergencies, and weather-related issues. After attending this workshop, I feel more knowledgeable and prepared to enter the workforce this December. I’m excited to implement the things I’ve learned—specifically regarding business etiquette—into my daily interactions and career. The workshop was not only educational but also fun and interactive, providing a great way to end this phase of preparation. I’m grateful for the engaging guest speaker and the insightful discussions that will help me navigate the workplace with professionalism. 14 POSITIVE MESSAGE Subject: Happy Birthday Abby! Dear Ms Abby Miller, Wishing you a very happy birthday! On behalf of the entire team at Global Tech, I want to take a moment to celebrate you and thank you for all the hard work and dedication you bring to our organization. Your contributions make a significant impact, and we're fortunate to have you as part of our team. Enjoy your special day, and here's to another year of success and growth! Best regards, Sienna Nunez Sales Manager 15 NEGATIVE MESSAGE Couch Technologies 15 Meghian Avenue Belize City, Belize November 1, 2024 Octavia Blake 19 Rainbow Lane Belize City, Belize Dear Octavia Blake, This is to formally inform you that Couch Technology has decided to terminate your employment with the company effective November 18th, 2024. The company has a zero-tolerance policy for workplace harassment or discrimination. The HR department has received many reports and complaints regarding your behavior. After investigation, security footage supports and confirms the claims made. The footage shows a clear violation of company policies, the behavior does not meet the company standards of a respectful workplace. Additionally, despite the many prior verbal and written warnings, there was no change in your conduct. As a result, the management has decided on the decision of your dismissal. We appreciate your contributions during your time with us. Please contact Human Resources at couchtechhr@gmail.com for any further inquiries or assistance. We wish you all the best in your future endeavors. Best Regards, Sienna.N Sienna Nunez Human Resources Manager Couch Technologies 16 RESIGNATION LETTER Sienna Nunez 15 SailFish Street Belize City, Belize November 1, 2024 Nexora Technologies 454 Meghian Avenue Belize City, Belize Dear Mrs. Cindy Lynch, I am writing to formally resign from my position at Nexora Technologies, effective two weeks today, November 15 2024. After much consideration, I’ve decided to accept a new position that better supports my career goals. Nevertheless, I have enjoyed working at Nexora Technologies over the past three years. I am grateful for the many opportunities and experiences I have had at the company. I am glad to have had the privilege of working alongside a talented and supportive team and have grown both professionally and personally. I am committed to ensuring a smooth transition and am happy to assist in training my replacement. Please let me know if there are any additional steps I need to take during this period. Thank you again for the opportunity to be part of Nexora Technologies. I wish you and the company growth and success in the future. Warm Regard, Sienna.N Sienna Nunez 17