MGSC14 MANAGEMENT ETHICS SUMMER 2024 IN-PERSON DELIVERY – Subject to University Health Guidelines Instructor Contact Information: Name: Dr. Peter P. Constantinou Office hours: Before or after class or by appointment (happy to arrange alternate dates/times) Email: peter.constantinou@rogers.com Telephone: 647-278-8790 Class day/time: Tuesday and Thursday 5:00pm-7:00pm Room: IC212 Course website: Quercus Course Description: Increasingly, the marketplace has come to reward -- and government regulators have come to demand -- a sophisticated managerial approach to the ethical problems that arise in all areas of management practice. The purpose of this course is to provide students with a set of skills helpful in dealing with the ethical problems contemporary managers face. The analytical and case material we discuss should enable you to formulate well-reasoned, theoretically and empiricallybased viewpoints on difficult and controversial managerial issues. There will, for the most part, be no right or wrong answers to the questions raised in this course. There will, however, be such things as "good" or "bad" answers," depending on the extent to which they are based on a thorough understanding of theories and concepts, well-constructed reasoning, and accurate information. Course Objectives The course is intended to get students to: • think about ethical issues related to management responsibility; • understand implications of choices; • discuss and consider the philosophical and practical dilemmas of choice/behaviour; • debate issues of “right” and “wrong”; • consider use/value of codes of conduct and conflict of interest guidelines; and, • formulate and present arguments in consideration of both sides of an ethical debate. Course-specific Accommodations: • • • A complete set of lecture slides are posted on Quercus prior to the start of class. Classes are not recorded, but all efforts will be made to ensure students have all the materials that are relevant to the session missed and are always welcome to meet with the instructor to clarify issues. Email to arrange a time to discuss. If students are seeking longer-term accommodations, they should be directed to AACC, AccessAbility Services, and/or Health & Wellness for proper support. Management, 1265 Military Trail, Toronto, ON, M1C 1A4, Canada www.utsc.utoronto.ca/mgmt Organization of the Course Sessions are not recorded. Things move quickly and it is imperative that you are able to participate in classes, keep up with material and readings so as to maximize your potential for success. Prerequisite(s): Prerequisite: [MGTA01H3/(MGTA03H3) and MGTA02H3/(MGTA04H3)] or MGTA05H3 Exclusion: (MGTC59H3), PHLB06H3 Textbook/Required Course Materials: Business and Professional Ethics for Directors, Executives and Accountants (9th edition), Leonard J. Brooks and Paul Dunn. South-Western CENGAGE Learning Poff, Pearson Education. You can use the 5th, 6th, 7th, 8th or 9th edition. Cases – Whether for students presentations or break out exercises, cases will be provided by the Instructor on Quercus. Lecture Slides/Notes and other Announcements: All instructor slides and additional readings will be available on Quercus (sessions are not recorded). Evaluation and Grading: Assignment Class Presentations Class Participation/Chat rooms Mid-Term Exam Final Exam Value Due date 20% 15% 30% 35% TBD Throughout May 23 TBD -in exam period NOTE: A minimum of 50% of the total grade for the exams will be deducted if a student fails to provide proper citation/quotation/paraphrase in their work and the incident will be reported to the Academic Integrity Office. Teaching Methodology . Classes will comprise various formats; lecture, class discussion and workshop both on-line (via Zoom) and in-person (subject to University health guidelines). Lectures will provide the context for the readings, which should be completed before the date listed. Discussions will build on the readings and lecture material and all students are encourages to actively participate. In a number of instances, workshops/breakouts will be conducted where students will be charged with working together in groups to produce results/answers to questions/challenges presented in class. These workshops/breakouts will focus on how to conduct/prepare various analyses in support of the learning outcomes and graded assignments in the course. Students are strongly encouraged to prepare for class by completing the readings, participate in the discussion and take an active role in the workshops/breakouts. I want you to do well and I am here to help. You have my personal mail and cell phone information- please let me know how I can assist you. I am always happy to meet in person or via the phone or Zoom. Case Presentation The class will have the opportunity to divide itself into small groups, each of which will be responsible for "kicking off" one of the case discussions beginning after the mid-term. Presentations can, in whole or in part, take the form of roleplaying and dialogue as well as a more straightforward discussion of the issues. They should be approximately 15 minutes in length, with 15 minutes for questions and answers. I am available and more than happy to talk, in detail, with each group as it plans its presentation. The case presentation is worth 15% of the course evaluation. Class Participation For this course to work, students must participate in class discussion. In a class of this size it is impossible for all students to participate all the time. Students should, however, strive to attend class, demonstrate that they have read the assigned 2 readings, thought about the material and the discussion at hand, and add value to the classroom discussion. A grade is assigned for each class using the rubric below, The lowest two grades are eliminated when calculating an average participation grade for the course. Participation Rubric – Expectations Activity/Expectation • Good attendance/punctual • Awake/attentive most of the time • Above, plus: • Regularly participates – demonstrating a contribution to the discussion • Does not necessarily demonstrate a preparedness or command of the reading • Perhaps a cursory understanding of the topic • Above, plus: • Regularly and clearly prepared by reading the material • Actively seeking to be engaged in the discussion • Does not over participate or dominate the conversation • Respectful of other opinions • Does not participate just for the sake of participating, but to make a contribution to the collective understanding of the issue/topic • Above, plus: • Fully engaged at a superior level • Not only demonstrated a command of the material, but brings reflections/thoughts to the conversation • Takes a leadership role in the presentation of ideas • Contribution is thoughtful, does not take the classroom discussion off track • Brings questions to class that are provocative • Successfully brings in personal/work experiences that enhance/enrich the discussion Grade/Value 1 2 3 4 Individual student participation is worth 15% of the final grade. Students are strongly encouraged to prepare for class by completing the readings, and participate in the discussion. Mid-Term Exam The mid-term exam will be held in class time and is a short answer/essay style exam. The mid-term will include all materials (readings, discussions and handouts) covered to that date. Details on the format of the exam will be presented in class well in advance of the exam date. The mid-term exam is on-line (downloadable via Quercus) during class time and worth 30% of the final grade. Final Exam The final exam is a short answer/essay style exam and will include all materials (readings, discussions and handouts) covered in the course, with a particular emphasis on the readings/cases/lectures since the mid-term exam. Details on the format of the exam will be presented in class well in advance of the exam date. The final exam will be held and scheduled during the official exam period. All evaluation weightings are set – they cannot be changed. As well, there will be no make-up exams given, regardless of the reason for missing exam – the value of the missed exam will be added to the next evaluation. If the final exam is missed, students must petition pursuant to the University’s exam policies. Policy on Missed Assignments/Examinations: Students are expected to declare their absence on ACORN during the pandemic. 3 Academic Support Policy on Missed Assignments/Examinations: Note: Students are expected to declare their absence on ACORN during the pandemic and we are not supposed to ask for documentation. Statement on Equity, Diversity, and Inclusion (EDI) The University of Toronto is committed to equity, human rights and respect for diversity. All members of the learning environment in this course should strive to create an atmosphere of mutual respect where all members of our community can express themselves, engage with each other, and respect one another’s differences. U of T does not condone discrimination or harassment against any persons or communities. If you have questions or concerns on issues related to EDI, please contact the Equity, Diversity and Inclusion Office: https://www.utsc.utoronto.ca/edio/ Academic Support UTSC Library: Management students can access library services at The BRIDGE, located in IC 108. The BRIDGE offers programs and services to support students, staff, and faculty in their studies, research projects, and experiential learning initiatives. https://www.utsc.utoronto.ca/thebridge/ Visit The BRIDGE to: • Access the finance & data lab, including specialized software and Bloomberg terminals • Participate in events and competitions • Get research and data analytics help • Access data and academic research tools and tutorials • Get support in entrepreneurship and the New Venture Program • Learn more about Work Integrated Learning To find out more about the UTSC Library’s support for students visit: https://utsc.library.utoronto.ca/ For all other inquiries, please email thebridge@utsc.utoronto.ca or email your Liaison Librarian, Mariana Jardim mariana.jardim@utoronto.ca Health & Wellness Centre: The Health & Wellness Centre provides professional and confidential medical, nursing, counselling, health promotion, and education services to all UTSC students. These services are offered in a safe, caring, respectful, and empowering environment that is directed toward optimizing your personal, academic, and overall wellbeing.. To access these services, please use the following url: https://www.utsc.utoronto.ca/hwc/health-wellness-centre and when visiting the Health & Wellness Centre, please bring a valid T-card and Health card. Academic Advising and Career Centre: The Academic Advising and Career Centre (AA&CC) at UTSC integrates developmental advising, learning/study skills, career counselling, and employment coaching. To reach out to them please use the following url: https://www.utsc.utoronto.ca/aacc/ AccessAbility Services The University provides academic accommodations for students with disabilities in accordance with the terms of the Ontario Human Rights Code. This occurs through a collaborative process that acknowledges a collective obligation to develop an accessible learning environment that both meets the needs of students and preserves the essential academic requirements of the University’s courses and programs. Students with diverse learning styles and needs are welcome in this course. If you have a disability that may require accommodations, please feel free to approach me and/or the Accessibility Services office. https://www.utsc.utoronto.ca/ability/welcome-accessability-services 4 English Language Development Centre: The English Language Development Centre (ELDC) helps students develop the critical thinking, vocabulary and academic communication skills essential for achieving academic and professional success. Personalized support includes: RWE (for academic writing); Communication Cafés (oral); Discussion Skill-Building Cafés; Vocabulary Cafés; seminars/workshops; personal ELD consultations; drop-in sessions. http://ctl.utsc.utoronto.ca/eld/ The Writing Centre: The Writing Centre (TWC) offers invaluable services to students (learn to become a better writer!) and offers many different kinds of help: drop-in sessions, individual consultations, workshops, clinics, and online writing handouts. http://ctl.utsc.utoronto.ca/twc/ Academic Misconduct Academic integrity is essential to the pursuit of learning and scholarship in a university. The University treats cases of cheating and plagiarism very seriously. The University of Toronto’s Code of Behaviour on Academic Matters (http://www.governingcouncil.utoronto.ca/Assets/Governing+Council+Digital+Assets/Policies/PDF/ppjun011995.pdf) outlines the behaviours that constitute academic dishonesty and the processes for addressing academic offences. Any student caught engaging in such activities will be subject to academic discipline ranging from a mark of zero on the assignment, test or examination to dismissal from the university as outlined in the Code of Behavior on Academic Matters. Any student abetting or otherwise assisting in such misconduct will also be subject to academic penalties. If you like to find out more information regarding university advice for ‘How not to plagiarize’, please use the following url: https://advice.writing.utoronto.ca/using-sources/how-not-to-plagiarize/ More generally, the link below includes a lot of useful advice for students on academic writing: https://advice.writing.utoronto.ca/ For information and resources on Academic Integrity, visit: https://www.utsc.utoronto.ca/vpdean/faq-0 5 Detailed Course Outline: DATE May 7 TOPIC Introduction N/A N/A 8th Edition N/A 9th Edition N/A 5th Edition 6th Edition 7th Edition Review of objectives of the course Review of timetable and expectations May 9 Ethics and Ethical Behaviour Text: pp. 2-24 and 142-167 Text: 2-28 and 131154 Text 1-27 and 127-150 Text 1-24 and 145-173 Chapters 1 &3 May 14 Ethical Decision Making Managing Ethical Risk and Opportunities Case: Ashley Madison (presented by instructor) Text: pp. 180-206 Text: 170-209 Text: 161-189 Text: 82-212 Chapter 4 Text: pp. 462-491 Text: 487-525 Text: 459-507 Text: 496-552 Chapter 2 Text: pp. 240-275 Text: 237-277 Text: 216-262 May 16 Corporate Ethical Governance and Accountability May 21 Student groups begin to present their case discussions Sing’s Chinese Restaurant (provided by instructor) Meet me at Starbucks (provided by instructor) Banning Burkas (provided by instructor) May 23 Mid-Term Exam During class time – via Quercus May 28 Ethics Case Presentations Siemens’ Bribery Scandal (Text: pp. 290-291) During class time – via Quercus Siemens’ Bribery Scandal Text: pp. 284-285 Siemens:267 Siemens: 295-297 Acres in Oakville (provide by instructor) SNC-Lavalin and the Corruption of Public Discourse 6 May 30 Ethics Case Presentations Enron Text: pp. 102114 Enron Text: 636-660 Enron: 68/93 Bhopal-Union Carbide (Text: pp. 4143) Bhopal-Union Carbide (Text: pp. 44) Ford/Firestone Tire Recall (Text: pp. 312-321) Ford/Firestone Tire Recall (Text: pp. 312321) Ford/Firestone (Text pp. 332) Pinto Fires (provided by instructor) Pinto Fires (provided by instructor) Martha Stewart’s Lost Reputation (Text: pp. 34-37) Martha Stewart’s Lost Reputation (Text: pp. 34-37) Arctic Offshore Drilling (provided by instructor) Enron: 76-79 Bhopal-Union Carbide (Text: pp. 38-39) June 4 Ethics Case Presentations The Good Business Reference” (provided by instructor) Honesty and Deception in Business: Fudging the Travel Claim” (provided by instructor) Roger Boisjoly and the Challenger Disaster (provided by instructor) Advertising Headaches (provided by instructor) June 6 Listerine and Corrective Advertising (provided by instructor) Gillette’s Close Shave with Toxic Masculinity (provided by instructor) June 11 Ethics Case Presentations Martha Stewart’s Lost Reputation (Text: pp. 36) Ford/Firestone (Text: pp. 366377) Consult appendix Martha Stewart’s Lost Reputation: (Text: 41-45) 7 June 13 Guest Speaker Material provided by Guest Speaker 8