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United-Airlines-Name-Change-Guide.pptx

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United Airlines Name
Change Guide
Navigating the process of changing a name on your United Airlines ticket can
be stressful, but with the right information, it's manageable. Here's what you
need to know.
United Name Change Policy Overview
United Airlines has a strict name change policy. You can
You can modify your itinerary online or contact United Airlines
request a name change for your ticket, but it may involve fees
customer service for assistance.
and require documentation.
Types of Name Changes
Allowed
Correcting a Misspelled
Name
Changing to a Legally
Recognized Name
United will typically allow you to
If you've changed your name
correct a misspelling for free if you
legally, you can update your ticket
provide proof of your correct name,
by providing supporting
such as a valid government-issued
documentation like a marriage
ID.
certificate or court order.
Minor Name Changes
For minor changes, such as a middle name or a slight spelling variation,
United may approve the change based on their discretion and supporting
documentation.
Documentation Required for
Name Changes
1
Government-Issued
ID
2
Marriage Certificate
A valid passport, driver's
If you changed your name
license, or other government-
due to marriage, you'll need a
issued photo ID with your
copy of your marriage
current legal name.
certificate to verify the name
change.
3
Court Order
If your name change was due to a legal name change, a court order or
decree is required to confirm the change.
Correcting a Misspelled Name on Boarding Pass
Online
Phone
At the Airport
You can typically correct a misspelling online
Contact United Airlines customer service for
If you discover a misspelling at the airport,
through the "Manage My Booking" section of
assistance with correcting the name on your
visit the United Airlines check-in counter to
the United Airlines website.
boarding pass. They may need to verify your
request a corrected boarding pass.
identity and provide instructions.
Name Changes on MileagePlus
Accounts
1
Online
Log in to your MileagePlus account and access the profile settings to update
your name. You'll need to provide the necessary documentation for verification.
2
By Phone
Contact MileagePlus customer service to make the name change. They will
guide you through the process and request the required documentation.
3
At the Airport
You can't change your name on your MileagePlus account at the airport.
However, if you have a new name on your government-issued ID, United Airlines
agents can update your account information during check-in.
Managing Name Changes
Online vs. By Phone
Online
For simple corrections, such as typos or minor changes, managing
name changes online is often the most convenient option. You can
typically update your information through the "Manage My
Booking" section on the United Airlines website.
By Phone
If you have a more complex name change, such as a legal name
change, or if you need assistance with the process, it's best to
contact United Airlines customer service by phone. Their agents can
guide you through the necessary steps and ensure the correct
documentation is submitted.
Minimizing Costs of Name Changes
Correcting a Misspelling
1
United Airlines typically allows free corrections for misspelled names, but it's essential
to provide proof of the correct name.
Minor Name Changes
2
For minor name changes, such as middle name updates, there may be a fee
depending on the specifics. Contact United Airlines for details.
Legal Name Change
3
Legal name changes usually involve fees. The fee structure can
vary depending on factors such as the time remaining until your
flight.
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