The Crux of Care Management: Steps to Managed Care and Patient-Centric Service Excellence for Leaders CLICK THE DOWNLOAD BUTTON BELOW.. The Crux of Care Management: Steps to Managed Care and Patient-Centric Service Excellence for Leaders READ MORE DETAIL..GET STARTED The Crux of Care Management: Steps to Managed Care and Patient-Centric Service Excellence for Leaders CLICK THE DOWNLOAD BUTTON BELOW.. The Crux of Care Management: Steps to Managed Care and Patient-Centric Service Excellence for Leaders READ MORE DETAIL..GET STARTED