How to Prepare for
Genesys Cloud CX
Scripting
Certification?
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GCX-SCR Cloud CX Scripting Certification Details
Exam Code
GCX-SCR
Full Exam Name
Genesys Cloud CX Scripting Certification
No. of Questions
60
Online Practice
Exam
Genesys Cloud CX Scripting Certification (GCXSCR) Practice Test
Sample Questions
Genesys GCX-SCR Sample Questions
Passing Score
65%
Time Limit
120 minutes
Exam Fees
$500 USD
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Genesys GCX-SCR Study Guide
• Perform enough practice with related Cloud
CX Scripting certification on VMExam.com.
• Understand the Exam Topics very well.
• Identify your weak areas from practice test
and do more practice with VMExam.com.
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Cloud CX Scripting Certification Syllabus
Syllabus Topics
● Overview of Scripting
● Script Editor Interface
● Script Management
● Variables in Scripts
● Actions in Scripts
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Cloud CX Scripting Training Details
Training:
● Genesys Cloud CX: Implementation
● Genesys Cloud CX: Contact Center Administration
● Genesys Cloud CX: Scripting
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Genesys GCX-SCR
Sample Questions
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Que.01: Select the role which has edit access
permission to access scripts.
Options:
a) Outbound Admin
b) Script Designer
c) Genesys Cloud User
d) Outbound Agent
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Answer
b) Script Designer
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Que.02: Which actions allow agents to transfer
interactions directly to a number, queue, or user so
they don't need to remember where to transfer them?
Options:
a) Blind Transfer
b) No Action
c) Invoke Secure Flow
d) Consult Transfer
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Answer
a) Blind Transfer
d) Consult Transfer
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Que.03: The conversation object containing the
saved data is stored for _________ months before
being automatically purged.
Options:
a) Two
b) Three
c) Four
d) Five
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Answer
b) Three
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Que.04: What is used to evaluate a string that
contains the runtime value of one or more
placeholders while creating If/Else expression?
Options:
a) Interpolated Text
b) Text Expression
c) Variable
d) Conditional Text
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Answer
a) Interpolated Text
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Que.05: Secure pause is only available for
__________ and __________ .
Options:
a) Expression
b) ACD calls
c) Queue
d) Callbacks
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Answer
b) ACD calls
d) Callbacks
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Genesys Cloud CX Scripting
Certification Guide
• The Genesys Certification is increasingly
becoming important for the career of
employees.
• Try our Cloud CX Scripting mock test.
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More Info on Genesys Certification
Visit www.vmexam.com
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