CAN’T SWITCH TO MULTI-USER MODE? FOLLOW THESE
EFFECTIVE SOLUTIONS
QUICKBOOKS’ MULTI-USER MODE FEATURE LETS MANY OTHER PEOPLE WORK ON THE
SAME FILE SIMULTANEOUSLY. THIS HELPS BUSINESSES INCREASE THEIR PRODUCTIVITY
AND COORDINATION. BUT, THERE ARE TIMES WHEN YOU TRY TO SWITCH TO MULTI-USER
MODE BUT ARE UNABLE TO DO SO BECAUSE OF AN ERROR OR SOME TECHNICAL GLITCH.
THE CAUSE BEHIND THIS PROBLEM CAN BE INCORRECT HOSTING SETTINGS, NETWORK
ISSUES, DAMAGE/CORRUPTION OF CRUCIAL COMPONENTS, AND NOT INSTALLING
QUICKBOOKS ON THE SERVER COMPUTER. WE HAVE DISCUSSED THE REASONS WHY
YOU CAN’T SWITCH TO MULTI-USER MODE AND HOW YOU CAN GET OUT OF THIS
TROUBLE IN DETAIL.
Multi-user mode errors are known to be decreasing the productivity by preventing
users from accessing files. A QuickBooks professional will help you tackle this
error efficiently. Dial this 1.855.738.2784 and get immediate help.
REASONS WHY YOU CAN’T ACCESS MULTI-USER
MODE
• HERE IS A LIST OF REASONS THAT MIGHT BE RESPONSIBLE FOR BLOCKING YOU
FROM USING QUICKBOOKS' MULTI-USER MODE FEATURE.
1. IF QUICKBOOKS DATABASE SERVER MANAGER IS NOT INSTALLED PROPERLY, YOU
WILL GET MULTI-USER MODE ERRORS, CAN’T SWITCH TO THIS MODE, AND MAY
ALSO GET THIS ERROR MESSAGE: QBCFMONITORSERVICE NOT RUNNING ON THIS
COMPUTER.
2. PERMISSION ISSUES WILL NOT LET YOU ACCESS THE FILES IN A MULTI-USER
SETUP.
3. WHEN YOU DO NOT ENABLE MULTI-USER HOSTING, AN ERROR WILL APPEAR.
SOLUTIONS TO FIX MULTI-USER MODE ISSUE
WE UNDERSTAND THAT IT CAN BE FRUSTRATING WHEN YOU CAN’T SWITCH TO
MULTI-USER, BUT THERE ARE MANY METHODS AVAILABLE THAT YOU CAN
FOLLOW TO FIX THE ISSUE. LET’S DISCUSS THEM ONE BY ONE
SOLUTION 1: SETTING UP FOLDER AND WINDOWS ACCESS
PERMISSIONS FOR COMPANY FILES
ADJUST FOLDER AND WINDOWS ACCESS PERMISSIONS. HERE’S HOW TO DO IT:
1. RIGHT-CLICK ON THE COMPANY FILE FOLDER.
2. SELECT PROPERTIES.
3. THEN, NAVIGATE TO THE SECURITY TAB.
4. CLICK ON EDIT.
5. CHOOSE QBDATASERVICEUSERXX.
6. GRANT FULL CONTROL.
7. CLICK ALLOW. THEN SELECT APPLY.
8. PRESS OK.
AFTER COMPLETING THESE STEPS, FOLLOW THESE INSTRUCTIONS:
1. PRESS WINDOWS + E.
2. OPEN FILE EXPLORER.
3. LOCATE AND RIGHT-CLICK THE COMPANY FILES FOLDER.
4. GO TO PROPERTIES.
5. THEN CLICK ON THE SHARING TAB.
6. SELECT ADVANCED SHARING.
7. CHOOSE THE APPROPRIATE QBDATASERVICEUSERXX.
8. SET THE PERMISSION LEVEL.
9. CHOOSE FULL CONTROL AND SHARE
SOLUTION 2: ALLOW HOSTING ON THE SERVER COMPUTER
1.OPEN QUICKBOOKS.
2.NAVIGATE TO THE FILE MENU.
3.HOVER OVER UTILITIES.
4.SELECT HOST MULTI-USER ACCESS.
5.CLICK YES
SOLUTION 3: INSTALL QBDB SERVER MANAGER
1. CLOSE QUICKBOOKS.
2. OPEN THE SETUP FILE YOU DOWNLOADED( SETUP_QUICKBOOKS.EXE).
3. FOLLOW THE ON-SCREEN INSTRUCTIONS.
4. KEEP YOUR LICENSE NUMBER READY.
5. CHOOSE THE INSTALLATION TYPE.
6. “CUSTOM” OR “NETWORK OPTIONS.”
7. CLICK “NEXT.” AVOID SELECTING “EXPRESS.”
8. NOW, CLICK “NEXT.”
9.
TO KEEP BOTH DATABASE SERVER MANAGER AND QBDT ON THE SERVER, CHOOSE
THIS: “I’LL BE USING QUICKBOOKS DESKTOP ON THIS COMPUTER, AND I’LL BE
STORING OUR COMPANY FILE HERE SO IT CAN BE SHARED OVER OUR NETWORK.”
10. SELECT “I WILL NOT BE USING QUICKBOOKS DESKTOP ON THIS COMPUTER.”
11. IT INSTALLS ONLY THE DATABASE SERVER MANAGER.
12. COMPLETE THE ON-SCREEN INSTRUCTIONS.
13. CLICK “INSTALL” WHEN READY.
14. ALLOW THE QBDATASERVICEUSERXX PERMISSION TO ACCESS THE FOLDERS
CONTAINING YOUR COMPANY FILES.
CONCLUSION
ONCE YOU UNDERSTAND WHY YOU CAN’T SWITCH TO MULTI-USER MODE IN
QUICKBOOKS, YOU CAN FOLLOW THE METHODS GIVEN IN THIS GUIDE TO FIX THE ISSUE.
FOR ADDITIONAL ASSISTANCE, CONTACT OUR QUICKBOOKS TEAM AT 1.855.738.2784.