Can't verify the payroll subscription? Here's
the fix
Sometimes, you have an active payroll subscription, but even after having it you get
errors such as QuickBooks error 30159 and can't verify the payroll subscription.
Invalid payroll subscription problems may occur due to expired subscriptions,
damaged files, wrong EIN, data corruption, outdated products, and incorrect
PSID/Service Key. Worry not. In this article, we will let you know the suitable fixes you
can implement to tackle this issue and manage your payroll like you were doing
earlier.
Call us at 1.855.738.2784 if you want to learn more about payroll
subscriptions or need guidance on troubleshooting an error in
QuickBooks.
Reasons For Payroll Subscription Error
Once you are aware of the root causes of the issue, you can easily fix them. Here are
the reasons.
•
If your Windows version does not support the version of QuickBooks Desktop
you’re using, it can lead to various payroll errors.
•
A wrong Payroll Service ID (PSID) or service key will prevent QuickBooks from
verifying your payroll subscription, causing issues when accessing payroll
services.
•
When the payroll subscription is no longer active, QuickBooks won’t allow you to
process payroll functions. An active subscription is required to access payroll
services.
Fixing QuickBooks Payroll Subscription
Issues
An issue with payroll subscriptions prevents you from working with your payroll and
disrupts the entire payroll processing. Thus, this issue must be resolved as soon as
possible. Follow these steps.
Solution 1: Login As System Admin
•
Log in as the system administrator.
•
Click on the Start menu.
•
Go to All Programs.
•
Select the Restore option.
•
Now, choose "Restore my computer."
•
Click Next.
•
Select the most recent system restore point and confirm.
•
Reboot your system.
•
Download the QB File Repair Tool.
•
Run a scan.
•
Click on the "Fix Error" option.
•
Reboot your system again.
•
Complete the process.
Solution 2: Update your billing information
•
Sign in to QuickBooks.
•
Go to Employees and select My Payroll Service, then choose Account/Billing
Information.
•
Sign in using your Intuit Account credential.
•
Verify your information.
•
Select Billing Detail.
•
If no information appears in the Billing Details box, it means you're not the
current billing contact.
•
Select Edit billing info.
•
Enter your new billing information.
•
Click I Agree.
Solution 3: Update QuickBooks
•
Launch QuickBooks Desktop.
•
Navigate to the Help menu.
•
Choose Update QuickBooks Desktop.
•
Access the Update QuickBooks window.
•
Go to the Update Now tab.
•
Either select specific updates or click Get Updates.
•
Download all available updates.
•
Hit Save.
•
Wait for the download to finish.
•
Close the update window.
•
Restart QuickBooks Desktop.
•
Follow the prompts.
•
Install the updates.
Conclusion
After knowing the causes and applying the solutions listed above, you can quickly fix
issues with payroll subscriptions and will no longer wonder why you can't verify the
payroll subscription.