Eva Air Toronto Office in Canada Welcome to the presentation on Eva Air's Toronto office. We will explore our history, services, and future plans. by Olivia Smith Company Overview Global Network Premium Service Eva Air connects Toronto to Focus on exceptional customer major Asian cities. Extensive service. Luxurious in-flight global routes. experience. Modern Fleet State-of-the-art aircraft. Comfortable and technologically advanced. History of Eva Air in Canada 1 Early Years 2 Expansion 3 Office Establishment Initial flights to Toronto. Establishing market presence. Increased frequency of flights. Growing passenger numbers. Official opening of Toronto office. Enhanced customer support. Toronto Office Capabilities Ticketing & Reservations Customer Service Cargo Services Full-service ticketing and reservations. Dedicated customer service team. Cargo handling and logistics. Efficient Flight booking assistance. Resolving passenger inquiries. international shipping. Customer Service Approach Assistance Providing support throughout the travel process. Friendliness Creating a welcoming and pleasant experience. Eff iciency Streamlining processes for quick resolution. Fleet and Routes Aircraft Type Route Frequency Boeing 777 Toronto - Taipei Daily Airbus A350 Toronto - Hong Multiple Kong Community Involvement 1 2Charity Partnerships Supporting local charities and community initiatives. 3 Sponsorships Sponsoring local events and cultural programs. Employee Volunteering Encouraging employee participation in community service. Future Expansion Plans 2 1 3 New Routes Increased Frequency Enhanced Services Exploring new destinations within Adding more flights on existing Improving customer experience with Canada. routes. new amenities.