Uploaded by Jenica Martin

Eva-Air-Toronto-Office-in-Canada.pdf

advertisement
Eva Air Toronto
Office in Canada
Welcome to the presentation on Eva Air's Toronto office. We will explore
our history, services, and future plans.
by Olivia Smith
Company Overview
Global Network
Premium Service
Eva Air connects Toronto to
Focus on exceptional customer
major Asian cities. Extensive
service. Luxurious in-flight
global routes.
experience.
Modern Fleet
State-of-the-art aircraft. Comfortable and technologically advanced.
History of Eva Air in Canada
1
Early Years
2
Expansion
3
Office Establishment
Initial flights to Toronto. Establishing market presence.
Increased frequency of flights. Growing passenger numbers.
Official opening of Toronto office. Enhanced customer support.
Toronto Office Capabilities
Ticketing & Reservations
Customer Service
Cargo Services
Full-service ticketing and reservations.
Dedicated customer service team.
Cargo handling and logistics. Efficient
Flight booking assistance.
Resolving passenger inquiries.
international shipping.
Customer Service
Approach
Assistance
Providing support throughout the travel process.
Friendliness
Creating a welcoming and pleasant experience.
Eff iciency
Streamlining processes for quick resolution.
Fleet and Routes
Aircraft Type
Route
Frequency
Boeing 777
Toronto - Taipei
Daily
Airbus A350
Toronto - Hong
Multiple
Kong
Community Involvement
1 2Charity Partnerships
Supporting local charities
and community initiatives.
3
Sponsorships
Sponsoring local events and
cultural programs.
Employee Volunteering
Encouraging employee participation in community service.
Future Expansion Plans
2
1
3
New Routes
Increased Frequency
Enhanced Services
Exploring new destinations within
Adding more flights on existing
Improving customer experience with
Canada.
routes.
new amenities.
Download