QuickBooks Multi-User Mode Not
Working? Let’s Fix It!
Multi-user mode in QuickBooks lets several people work on the same company file at the same time, which
helps teamwork and makes things run smoothly. However, problems can happen if this mode isn’t working
right. These issues usually occur when QuickBooks isn’t set up correctly on the server, if the hosting settings
are wrong, or when QuickBooks hosting mode is off. Firewall/antivirus interruptions, incorrect Windows file
permissions, and database server manager issues can trigger such issues. In this blog post, we will discuss
how to fix the QuickBooks Multi-user mode not working.
If you are dealing with multi-user mode errros and can’t open your files in a shared network, dial 1-855856-0042 and consult with our QuickBooks professionals.
Possible Cause Of Multi-user Mode Errors
Here is a list of some common causes that interfere with the working of multi-user mode and
lead to errors.
 Firewall settings can block you from opening the files in a shared network.
 When you do not enable hosting on the server, you can’t access files in a multiuser setup.
 Data damage and permission issues can also trigger multi-user errors.
Solutions To Resolve Multi-user Mode Errors
Fixing the underlying problems can help get multi-user mode working again. Let’s learn some
effective methods to tackle multi-user mode is not working in QuickBooks issues.
Solution 1: Enable hosting on the Server
 Go to the File menu.
 Hover over Utilities.
 Select Host Multi-User Access.
 Then click Yes to confirm.
Solution 2: Set Up Windows Access Permissions to Share Company Files
For Windows 10:
 Open the Start menu.
 Go to File Explorer.
 Locate the folder with your company files.
 Right-click it. Select Properties.
 Go to the Sharing tab. Click on "Share."
 After that, click "Add."
 Select the correct QBDataServiceUserXX for your QuickBooks version.
 Set the permission level to Full Control.
 Then click Share.
Note: Ensure the Database Server Manager is installed on the server computer so other
network computers can access the company files. Also, remember to adjust your firewall
settings, as they can block access in multi-user mode.
Solution 3: Run QB File Doctor
Step 1: Download Tools Hub
 Close QuickBooks.
 Download QB Tool Hub.
 Save the file.
 Open the QuickBooksToolHub.exe file.
 Follow the on-screen steps.
 Install the tool.
 Agree to the terms and conditions.
 When done, double-click on its icon.
 Open the Tool Hub.
Step 2: Access the File Doctor
 Open the tool hub.
 Select Company File Issues.
 Select Run QuickBooks File Doctor.
 Wait for a few minutes.
 Once open, select your company file.
 If you are having a problem locating your files, then select Browse.
 Locate the file.
 Select Check your file and Network.
 Click on Continue.
 Enter your admin password.
 Click Next.
 Now, check for the error.
Conclusion
QuickBooks multi-user mode not working issue prevents file access and disrupts your workflow.
However, identifying the underlying cause and trying troubleshooting solutions can help you get rid of
this trouble