PAKISTAN INTERNATIONAL SCHOOL AL-JUBAIL AMAZING WORD 3 UNIT # 15 “Working out Disagreement” Q # 01: What is conflict? Explain. Ans: Q # 02: A conflict is a situation when people or groups seriously disagree with each other. Write briefly about the reasons that cause conflicts? Ans: 1- Attitudes. 2- Competition 3- Jealously 4- Lack of Acceptance and understanding. Q # 04: Write various simple strategies that help you to manage your anger? Ans: 1- Go away. 2- Count 1 to 10. 3- Talk about it and try to be friends again. 4- Stay calm. Q # 05 (a): Does fighting solve any conflict? if not how can conflicts be resolved? Ans: No, fighting cannot solve the conflicts, for this we have to clear the misunderstandings to sort out the matter. Q # 05 (b): What are the steps, when followed can help us solve personal conflicts? Ans: 1- Calm Down 2- Say what you want or need 3- Listen to what the other person wants or need.