Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT Course Syllabus HPC 4: Supply Chain Management in Hospitality Industry Vision 2020 WPU: The leading knowledge center for sustainable development of West Philippines and beyond. Mission WPU commits to develop quality human resource and green technologies for a dynamic economy and sustainable development through relevant instruction, research and extension services. Goals of the College 1. To provide quality education in the fields of business and management that is responsive to regional, national and international development. 2. To pursue relevant research and extension activities through linkages with business organization, government and non-government agencies. Objectives of the Program 1. To prepare students to undertake task, functions, duties and activities in the operation of hotels, restaurants, travel, government and non-government agencies in accordance with the competency standards. 2. To produce skilled and manpower needs of tourism industry providers including government and non-government agencies in the local, national and international environment. Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 3. To equip students with knowledge and skills who aimed to seek employment and assume entry level jobs in the areas of Food and Beverage, Front Office and Housekeeping Operations. Program Outcomes 1. Articulate and discuss the latest developments in the hospitality industry. 2. Work effectively and independently in multidisciplinary and multi-cultural teams 3. Act in recognition of professional, social and ethical responsibility. 4. Perform the basic functions of management such as planning, organizing, leading, and controlling (for improvement) 5. Apply the basic concepts that undertake each of the functional areas of business (marketing, finance, human resources management, information technology, and strategic management) employ these concepts in various business situations 6. Select the proper decision-making tools to critically, analytically, and creatively solve problems and drive results 7. Work effectively with other stakeholders and manage conflict in the workplace 8. Plan and implement business related activities 9. Demonstrate corporate citizenship and social responsibility 10. Exercise high personal moral and ethical standards 11. Demonstrate knowledge on the tourism industry, local tourism products and services 12. Manage and market a service business organization 13. Demonstrate administrative and managerial skills in a service oriented business organization 14. Perform and monitor financial transactions and reports Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 15. Perform human capital development functions of a tourism-oriented organization 16. Utilize information technology applications for tourism and hospitality 17. Utilize various communication channels proficiently in dealing with guests and colleagues. 18. Observe and perform mitigation activities 19. Interpret and apply relevant laws related to tourism industry 20. Plan and implement a risk management program to provide a safe and secure workplace A. Course Information Course Code: HPC 4 Course Title: Supply Chain Management in Hospitality Industry Course Description This is a course in supply chain management (SCM), a term which denotes the integration of key business processes from end user through original suppliers for the purpose of adding value for the firm, its key supply chain members, to include customers and other stakeholders. This course presents a framework for SCM that requires cross-functional integration of key business processes within the firm and across the network of firms that comprise the supply chain. This course approaches SCM from a managerial perspective and introduces concepts in a format useful for management decision making. Basic terms, concepts, and principles are examined in light of how they interrelate and interface within the firm and across the supply chain. Illustrations are taken from corporate applications of these concepts to show how supply chain management can be implemented Pre-requisite: None Co-requisite: None Credit Units/s: 3-0-3 Contact Hours / Week: 3 hours Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT B. Learning Outcomes Course Learning Outcomes At the end of the semester, the students can: The objectives of this course are to provide the student with: 1. An understanding of the primary differences between logistics and supply chain management 2. An understanding of the individual processes of supply chain management and their interrelationships within individual companies and across the supply chain 3. An understanding of the management components of supply chain management 4. An understanding of the tools and techniques useful in implementing supply chain management 5. Knowledge about the professional opportunities in supply chain management. C. Learning Plan C.1. Teaching and Learning Strategy: 1. Visualization - Bring dull academic concepts to life with visual and practical learning experiences, helping your students to understand how their schooling applies in the real-world. Examples include using the interactive whiteboard to display photos, audio clips and videos, as well as encouraging your students to get out of their seats with classroom experiments and local field trips. 2. Cooperative learning - Encourage students of mixed abilities to work together by promoting small group or whole class activities. Through verbally expressing their ideas and responding to others your students will develop their self-confidence, as well as enhance their communication and critical thinking skills which are vital throughout life. Solving mathematical puzzles, conducting scientific experiments and acting out short drama sketches are just a few examples of how cooperative learning can be incorporated into classroom lessons. Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 3. Inquiry-based instruction - Pose thought-provoking questions which inspire your students to think for themselves and become more independent learners. Encouraging students to ask questions and investigate their own ideas helps improve their problem-solving skills as well as gain a deeper understanding of academic concepts. Both of which are important life skills. Inquiries can be science or math-based such as ‘why does my shadow change size?’ or ‘is the sum of two odd numbers always an even number?’. However, they can also be subjective and encourage students to express their unique views, e.g. ‘do poems have to rhyme?’ or ‘should all students wear uniform?’. 4. Differentiation - allocating tasks based on students’ abilities, to ensure no one gets left behind. Assigning classroom activities according to students’ unique learning needs means individuals with higher academic capabilities are stretched and those who are struggling get the appropriate support. This can involve handing out worksheets that vary in complexity to different groups of students, or setting up a range of work stations around the classroom which contain an assortment of tasks for students to choose from. 5. Circle Talk - This strategy will help students to share their own ideas and opinions, and listen to and respect others’ opinions. It also holds all students accountable for having something to say. 6. Technology in the classroom - Incorporating technology into your teaching is a great way to actively engage your students, especially as digital media surrounds young people in the 21st century. Interactive whiteboards or mobile devices can be used to display images and videos, which helps students visualize new academic concepts. Learning can become more interactive when technology is used as students can physically engage during lessons as well as instantly research their ideas, which develops autonomy. Mobile devices, such as iPads and/or tablets, can be used in the classroom for students to record results, take photos/videos or simply as a behavior management technique. Plus, incorporating educational programs such as Quizalize into your lesson plans is also a great way to make formative assessments fun and engaging. Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 7. Behavior management - Implementing an effective behavior management strategy is crucial to gain your students respect and ensure students have an equal chance of reaching their full potential. Noisy, disruptive classrooms do not encourage a productive learning environment, therefore developing an atmosphere of mutual respect through a combination of discipline and reward can be beneficial for both you and your students. Examples include fun and interactive reward charts for younger students, where individuals move up or down based on behaviour with the top student receiving a prize at the end of the week. ‘Golden time’ can also work for students of all ages, with a choice of various activities such as games or no homework in reward for their hard work. 8. Professional development - Engaging in regular professional development programmes is a great way to enhance teaching and learning in your classroom. With educational policies constantly changing it is extremely useful to attend events where you can gain inspiration from other teachers and academics. It’s also a great excuse to get out of the classroom and work alongside other teachers just like you! 9. Brain Storm - 1. Select a topic, question, statement or issue and write this on the board. 2. Set up the rules for the brainstorm: share whatever comes to mind the more ideas the better every idea counts – no answer is wrong no ‘put downs’ or criticisms build on others’ ideas write ideas as said – no paraphrasing record each answer unless it is a repeat set a time limit and stop when that time is up. Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 3. Students consider the topic and respond. Ideas can be written randomly on the board or you may choose to write the responses on post-it notes and have students cluster the responses after the brainstorm. 4. Read and discuss the recorded ideas and clarify any questions where necessary. Group ideas that are similar and eliminate those that do not relate to the topic. Discuss the remaining ideas as a group and decide how the information can be further used. 10. Decision – Making Model: 1. This strategy will help students to consider their own beliefs about their ability to view situations and events and solve problems, explore a series of steps in making decisions in relation to positive healthy behaviours, and share reasons for making a decision with others. Prior to using a decision-making model students will need to understand the idea of ‘problem’, ‘choices’ and ‘decisions’. Younger students may find it difficult to identify the problem in a decision-making scenario so give this step time and discussion. Explain students make decisions everyday by looking at the choices they have available, for example: Which pair of shoes to wear? What snack to have for play lunch? Which fruit to eat at fruit time? Where to sit at lunchtime/mat time? Who to play with at lunch time? What to play at recess/outdoor play time? Decision-making models will allow students to consider and explore a range of alternatives before making a decision Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 2. Provide your students with a model to use in the decision-making process. Ask students to identify the problem and write this in the model. Ask students to identify and manage their feelings about the problem. Students then gather information to identify the range of possible options. Remind students that going to others for information can assist their decision-making, especially when a difficult decision is to be made (however they need to balance their own views with the views of others). 3. Students write the options they have identified on the model. 4. Students consider the consequences (both positive and negative) to evaluate each option. When considering the consequences ensure students look at the different types (physical, social, emotional, financial and legislative). The impact of the consequences on self, family, friends and the community in the short-term and long-term also need to be examined. 5. Students discuss the feelings associated with these consequences and then justify their choice. C.2. Intended Learning Outcomes: 1. Knowledge/Remembering: define, list, recognize; 2. Comprehension/Understanding: characterize, describe, explain, identify, locate, recognize, sort; 3. Application/Applying: choose, demonstrate, implement, perform; 4. Analysis/Analyzing: analyze, categorize, compare, differentiate; 5. Evaluation/Evaluating: assess, critique, evaluate, rank, rate; 6. Synthesis/Creating: construct, design, formulate, organize, synthesize. D. Grading System: Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT Week 1 Topics Intended Learning Outcomes Awareness 2 Instructional Resources 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Assessment tools, task Course Orientation/Syllabus Discussion/Personal Roadmap/ CHAPTER 1 UNDERSTANDING THE SUPPLY CHAIN 1. Conceptualize supply chain designs, which are aligned with business models for manufacturing and service companies Teaching and Learning Activities 1.1 What Is a Supply Chain? 1.2 The Objective of a Supply Chain 1.3 The Importance of Supply Chain Decisions 1.4 Decision Phases in a Supply Chain 1.5 Process Views of a Supply Chain 1.6 Examples of Supply Chains 1.7 Summary of Learning Objectives 2. Configure logistics networks Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT and assess their performance impacts on efficiency and service levels 3 3. Manage inventory efficiently and pool inventory risks across time, products, channels, and geography. CHAPTER 2 SUPPLY CHAIN PERFORMANCE: ACHIEVING STRATEGIC FIT AND SCOPE 2.1 Competitive and Supply Chain Strategies 2.2 Achieving Strategic Fit 2.3 Expanding Strategic Scope 2.4 Challenges to Achieving and Maintaining Strategic Fit 2.5 Summary of Learning Objectives CHAPTER 3 SUPPLY CHAIN DRIVERS AND METRICS 4 4. Design supply chain contracts for effective governance of supply chain relationships. 5 3.1 Financial Measures of Performance 3.2 Drivers of Supply Chain Performance 3.3 Framework for Structuring Drivers 3.4 Facilities 3.5 Inventory 3.6 Transportation 3.7 Information 3.8 Sourcing 3.9 Pricing 3.10 Summary of Learning Objectives 5. Diagnose information integration problems across the CHAPTER 4 DESIGNING DISTRIBUTION supply chain and NETWORKS AND APPLICATIONS TO their consequent ONLINE SALES impacts in deploying Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) LCD Projector, Netbook, Manual, Output Presentation Question and answer segment, WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT physical and financial resources 6 7 6. Evaluate alternate information sharing and lead time compression strategies, and supply chain coordination structures, and their organizational and performance implications. 4.1 The Role of Distribution in the Supply Chain 4.2 Factors Influencing Distribution Network Design 4.3 Design Options for a Distribution Network 4.4 Online Sales and the Distribution Network 4.5 Distribution Networks in Practice 4.6 Summary of Learning Objectives CHAPTER 5 NETWORK DESIGN IN THE SUPPLY CHAIN 5.1 The Role of Network Design in the Supply Chain 5.2 Factors Influencing Network Design Decisions 5.3 Framework for Network Design Decisions 7. Align supply chain 5.4 Models for Facility Location and integration strategy Capacity Allocation with the uncertainty 5.5 Making Network Design Decisions in conditions of supply Practice and demand. 5.6 Summary of Learning Objectives CHAPTER 6 DESIGNING GLOBAL SUPPLY CHAIN NETWORKS 8. Optimally position the pushpull boundary to leverage economies 6.1 The Impact of Globalization on Supply Chain Networks 6.2 The Offshoring Decision: Total Cost 6.3 Risk Management in Global Supply Chains Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom Pictures, Power point presentation PREZI Quiz, Presenter individual Evaluation Sheet (Rubric) LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT of scale and economies of scope. 6.4 Discounted Cash Flows 6.5 Evaluating Network Design Decisions Using Decision Trees 6.6 To Onshore or Offshore: Evaluation of Global Supply Chain Design Decisions Under Uncertainty 6.7 Making Global Supply Chain Design Decisions Under Uncertainty in Practice 6.8 Summary of Learning Objectives 169 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model MID TERM EXAMINATION 100 Points 8 9. Evaluate distribution strategies to balance responsiveness and efficiency. 10. Evaluate strategic alliances for logistics and retailer-supplier relationships, such as vendor managed inventory. CHAPTER 7 DEMAND FORECASTING IN A SUPPLY CHAIN 7.1 The Role of Forecasting in a Supply Chain 7.2 Characteristics of Forecasts 7.3 Components of a Forecast and Forecasting Methods 7.4 Basic Approach to Demand Forecasting 7.5 Time-Series Forecasting Methods 7.6 Measures of Forecast Error 7.7 Selecting the Best Smoothing Constant 7.8 Forecasting Demand at Tahoe Salt 7.9 The Role of IT in Forecasting 7.10 Forecasting in Practice 7.11 Summary of Learning Objectives Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 9 10 11. Design implementation processes for partnerships, such as vendor managed inventory, that involve information sharing and shared governance of processes and infrastructure. 12. Evaluate outsourcing decisions by applying the buymake framework. 13. Manage the benefits and risks of outsourcing. CHAPTER 8 AGGREGATE PLANNING IN A SUPPLY CHAIN 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstom 10. Decision-making model LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 9.1 Responding to Predictable Variability in 4. Differentiation the Supply Chain 5. Circle talk 9.2 Managing Supply 6. Technology in the 9.3 Managing Demand 234 9.4 Sales and classroom Operations Planning at Red Tomato 7. Behavior management 9.5 Implementing Sales and Operations 8. Professional Planning in Practice development 9.6 Summary of Learning Objectives 9. Brainstorm 10. Decision-making model LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) 8.1 The Role of Aggregate Planning in a Supply Chain 8.2 The Aggregate Planning Problem 8.3 Aggregate Planning Strategies 8.4 Aggregate Planning at Red Tomato Tools 8.5 Aggregate Planning Using Linear Programming 8.6 Aggregate Planning in Excel 220 8.7 Building a Rough Master Production Schedule 8.8 The Role of IT in Aggregate Planning 8.9 Implementing Aggregate Planning in Practice 8.10 Summary of Learning Objectives CHAPTER 9 SALES AND OPERATIONS PLANNING: PLANNING SUPPLY AND DEMAND IN A SUPPLY CHAIN Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 11 12 14. Design eprocurement strategies for a firm’s procurement portfolio of products and services. 15. Evaluate how the logistics process can be constrained by product design, and the implications of constraint reduction on logistics performance and market responsiveness. CHAPTER 10 COORDINATION IN A SUPPLY CHAIN 10.1 Lack of Supply Chain Coordination and the Bullwhip Effect 10.2 The Effect on Performance of Lack of Coordination 10.3 Obstacles to Coordination in a Supply Chain 10.4 Managerial Levers to Achieve Coordination 10.5 Continuous Replenishment and Vendor-Managed Inventories 10.6 Collaborative Planning, Forecasting, and Replenishment 10.7 Achieving Coordination in Practice 10.8 Summary of Learning Objectives CHAPTER 11 MANAGING ECONOMIES OF SCALE IN A SUPPLY CHAIN: CYCLE INVENTORY 11.1 The Role of Cycle Inventory in a Supply Chain 11.2 Estimating Cycle Inventory-Related 16. Determine when Costs in Practice and how a supplier 11.3 Economies of Scale to Exploit Fixed should be integrated Costs into the new product 11.4 Aggregating Multiple Products in a development Single Order process. 11.5 Economies of Scale to Exploit Quantity Discounts Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 13 14 17. Determine the IT infrastructure requirements and IT integration strategy for supply chain management. 11.6 Short-Term Discounting: Trade Promotions 11.7 Managing Multiechelon Cycle Inventory 11.8 Summary of Learning Objectives CHAPTER 12 MANAGING UNCERTAINTY IN A SUPPLY CHAIN: SAFETY INVENTORY 12.1 The Role of Safety Inventory in a Supply Chain 12.2 Factors Affecting the Level of Safety Inventory 12.3 Determining the Appropriate Level of Safety Inventory 12.4 Impact of Supply Uncertainty on 18. Determine the Safety Inventory decision support 12.5 Impact of Aggregation on Safety system requirements Inventory for supply chain 12.6 Impact of Replenishment Policies on management. 19. Safety Inventory Evaluate the risks 12.7 Managing Safety Inventory in a and advantages of Multiechelon Supply Chain international supply 12.8 The Role of IT in Inventory chains. Management 12.9 Estimating and Managing Safety Inventory in Practice 12.10 Summary of Learning Objectives CHAPTER 13 DETERMINING THE 20. Evaluate the OPTIMAL LEVEL OF PRODUCT implications of AVAILABILITY regional differences Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction LCD Projector, Netbook, Manual, Output Presentation Question and answer segment, WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT in logistics while designing international supply chains. 15 13.1 The Importance of the Level of Product Availability 13.2 Factors Affecting Optimal Level of Product Availability 13.3 Managerial Levers to Improve Supply Chain Profitability 13.4 Setting Product Availability for Multiple Products Under Capacity Constraints 13.5 Setting Optimal Levels of Product Availability in Practice 13.6 Summary of Learning Objective CHAPTER 14 TRANSPORTATION IN A SUPPLY CHAIN 14.1 The Role of Transportation in a Supply Chain 14.2 Modes of Transportation and Their Performance Characteristics 14.3 Transportation Infrastructure and Policies 14.4 Design Options for a Transportation Network 14.5 Responsive Distribution Network 14.6 Trade-Offs in Transportation Design 14.7 Tailored Transportation 14.8 The Role of IT in Transportation 14.9 Making Transportation Decisions in Practice 14.10 Summary of Learning Objectives Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 4. Differentiation Pictures, Power 5. Circle talk point presentation 6. Technology in the PREZI classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model Quiz, Presenter individual Evaluation Sheet (Rubric) 1. Visualization 2. Cooperative learning 3. Inquiry-based instruction 4. Differentiation 5. Circle talk 6. Technology in the classroom 7. Behavior management 8. Professional development 9. Brainstorm 10. Decision-making model Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 16 17 CHAPTER 15 SOURCING DECISIONS IN A SUPPLY CHAIN 1. Visualization 2. Cooperative learning 3. Inquiry-based 15.1 The Role of Sourcing in a Supply Chain instruction 15.2 In-House or Outsource? 15.3 4. Differentiation Examples of Successful Third-Party 5. Circle talk Suppliers 6. Technology in the 15.4 Total Cost of Ownership classroom 15.5 Supplier Selection—Auctions and 7. Behavior management Negotiations 8. Professional 15.6 Sharing Risk and Reward in the development Supply Chain 9. Brainstorm 15.7 The Impact of Incentives When 10. Decision-making Outsourcing model 15.8 Designing a Sourcing Portfolio: Tailored Sourcing 15.9 Making Sourcing Decisions in Practice 15.10 Summary of Learning Objectives CHAPTER 16 PRICING AND REVENUE 1. Visualization MANAGEMENT IN A SUPPLY CHAIN 2. Cooperative learning 3. Inquiry-based 16.1 The Role of Pricing and instruction Revenue Management in a Supply 4. Differentiation Chain 5. Circle talk 16.2 Pricing and Revenue Management 6. Technology in the for Multiple Customer Segments classroom 16.3 Pricing and Revenue Management 7. Behavior management for Perishable Assets 8. Professional 16.4 Pricing and Revenue Management development for Seasonal Demand 9. Brainstorm 16.5 Pricing and Revenue Management 10. Decision-making for Bulk and Spot Contracts model Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) LCD Projector, Netbook, Manual, Pictures, Power point presentation PREZI Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT 16.6 Using Pricing and Revenue Management in Practice 16.7 Summary of Learning Objectives 18 CHAPTER 17 SUSTAINABILITY AND THE 1. Visualization LCD Projector, SUPPLY CHAIN 2. Cooperative learning Netbook, Manual, 3. Inquiry-based Pictures, Power 17.1 The Role of Sustainability in a instruction point presentation Supply Chain 4. Differentiation PREZI 17.2 The Tragedy of the Commons 5. Circle talk 17.3 Key Pillars of Sustainability 6. Technology in the 17.4 Sustainability and Supply Chain classroom Drivers 7. Behavior management 17.5 Closed-Loop Supply Chains 17.6 8. Professional The Pricing of Sustainability development 17.7 Summary of Learning Objectives 9. Brainstorm 10. Decision-making model 1-day Seminar Workshop Supply Office Mock Assessment (Private Company) – Written Report FINAL EXAMINATION 100 points Output Presentation Question and answer segment, Quiz, Presenter individual Evaluation Sheet (Rubric) REFERENCES: Chopra, Sunil Supply chain management : strategy, planning, and operation / Sunil Chopra, Kellogg School of Management, Peter Meindl, Kepos Capital.—Sixth Edition. pages cm ISBN 978-0-13-380020-3—ISBN 0-13-380020-2 Calcott, Paul, and Margaret Walls. “Can Downstream Waste Disposal Policies Encourage Upstream Design for Environment?” American Economic Review (May 2000): 90, 233–237. Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT Creyts, Jon, Anton Derkach, Scott Nyquist, Ken Ostrowski, and Jack Stephenson. Reducing U.S. Greenhouse Gas Emissions: How Much at What Cost? McKinsey & Company, December 2007. Ferguson, Mark E., and Gilvan C. Souza. Closed-Loop Supply Chains. Boca Raton, FL: CRC Press, 2010. Goulder, Lawrence H., and Andrew R. Schein. “Carbon Taxes vs. Cap and Trade: A Critical Review.” NBER Working Paper no. 19338, August 2013. Guide, V. Daniel R., Jr., and Luk N. Van Wassenhove. “The Evolution of Closed Loop Supply Chains.” Operations Research (January–February 2009): 57, 10–18. Hardin, Garrett. “The Tragedy of the Commons.” Science (1968): 162, 1243–1248. Hawken, Paul, Amory Lovins, and L. Hunter Lovins. Natural Capitalism. New York: Little, Brown and Company, 1999. Horne, Ralph, Tim Grant, and Karli Varghese. Life Cycle Assessment: Principles, Practice and Prospects. Collingwood, Australia: CSIRO Publishing, 2009. Lee, Hau L. “Don’t Tweak Your Supply Chain—Rethink It End to End.” Harvard Business Review (October 2010): 61–69. McDonough, William, and Michael Braungart. Cradle to Cradle. New York: North Point Press, 2002. Plambeck, Erica. Wal-Mart’s Sustainability Strategy. Stanford Graduate School of Business Case OIT-71, 2007. Prokesch, Steven. “The Sustainable Supply Chain.” Harvard Business Review (October 2010): 70–72. Weitzman, Martin, L. “Prices vs. Quantities.” The Review of Economic Studies (October 1974): 41, 477–491. Prepared by: EDEL MIKEL ALI P. MAUTE (Faculty) Recommending Approval: Approved by: JOSEFINA S. VIERNES (Program Chair) JEFFREY JUN B. YANA (Dean) Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18) Republic of the Philippines Western Philippines University A STRONG PARTNER FOR SUSTAINABLE DEVELOPMENT COLLEGE OF BUSINESS AND MANAGEMENT Puerto Princesa City, Palawan 5300 www.wpu.edu.ph ● wpu.edu@gmail.com ●Mobile: +639985510683 WPU- QSF-OUP-16 Rev.00 (o8.01.18)