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Arab Academy for Science, Technology
& Maritime Transport
Lecture Four
Control Charts for
Variables (continue )
‫جميع حقوق الطبع والنشر محفوظة لألكاديمية العربية‬
‫للعلوم والتكنولوجيا والنقل البحري‬
What if the Process is Out of
Control
 If points plot out of control, then the control limits
must be revised.
 Before revising, identify out of control points and
look for assignable causes.
 If assignable causes can be found, then discard the
point(s) and recalculate the control limits.
 If no assignable causes can be found then
* 1) either discard the point(s) as if an assignable cause
had been found or
* 2) retain the point(s) considering the trial control
limits as appropriate for current control.
Introduction to SQC
Productivity and Quality Institute
S-2
Revised Control Limits for X and R
 Revised center line for x and R control
charts
xnew
x  xd


m  md
Rnew
R  Rd


m  md
where xd  discarded subgroup means
md  number of discarded subgroups
Rd  discarded subgroup ranges
Introduction to SQC
Productivity and Quality Institute
S-3
Revised Control Limits
(Cont.)
xo  xnew
Ro  R new
R
σo  o
d2
Where d2 is a factor from the table.
Introduction to SQC
Productivity and Quality Institute
S-4
Revised Control Limits (Cont.)
Revised x chart
UCLx  xo  A o
Revised R Chart
UCLR  D2 o
LCLx  xo  A o
LCLR  D1 o
Where A, D1 and D2 are factors from the table
corresponding to subgroup size n.
Arab Academy for Science and Technology
5
Example 1
 The following data represent the depth of
keyway taken in millimeters. We wish to
establish statistical control of the process
using x and R charts. Twenty five samples,
each of size 4, have been taken when we
think the process is in control.
 The depth of keyway measurements data from
these samples are shown in the next table.
Introduction to SQC
Productivity and Quality Institute
S-6
Subgroup Data for Depth
Sample
Number
Date
Time
1
23/12
Measurements
Average
Range
x1
x2
x3
x4
8:50
6.35
6.40
6.32
6.37
6.36
0.08
2
11:30
6.46
6.37
6.36
6.41
6.40
0.01
3
1:45
6.34
6.40
6.34
6.36
6.36
0.06
4
3:45
6.69
6.64
6.68
6.59
6.65
0.10
5
4:20
6.38
6.34
6.44
6.40
6.39
0.10
8:35
6.42
6.41
6.43
6.34
6.40
0.09
7
9:00
6.44
6.41
6.41
6.46
6.43
0.05
8
9:40
6.33
6.41
6.38
6.36
6.37
0.08
9
1:30
6.48
6.44
6.47
6.45
6.46
0.04
24
2:00
6.43
6.43
6.35
6.38
6.38
0.08
25
4:25
6.39
6.39
6.43
6.44
6.41
0.06
Sum
160.25
2.19
6
27/12
Ri
Comment
New, temporary
operator
…
Arab Academy for Science and Technology
7
Trial Control Limits
x
•Also, the
chart is
out of control, and
need revision.
•R chart has to be
revised first, and
then
chart
x
Xbar-R Chart for depth of keyway
1
Sample M ean
6.6
1
6.5
U C L=6.4737
__
X=6.4099
6.4
LC L=6.3461
1
6.3
1
3
5
7
9
11
13
Sample
15
17
19
21
23
25
1
0.3
Sample Range
•Since the R chart
indicates that the
process variability
is out of control,
we may revise the
chart.
0.2
U C L=0.1998
0.1
_
R=0.0876
0.0
LC L=0
1
3
5
7
9
11
13
Sample
15
Arab Academy for Science and Technology
17
19
21
23
25
8
Identifying Out of Control Points
Test Results for Xbar Chart of X1, ..., X4
TEST 1. One point more than 3.00 standard deviations from center line.
Test Failed at points: 4, 16, 20
Sample 4 : Assignable cause; New temporary operator
Sample 16: Random Cause
Sample 20: Assignable cause; Bad material
Test Results for R Chart of X1, ..., X4
TEST 1. One point more than 3.00 standard deviations from center line.
Test Failed at points: 18
Sample 18: Assignable cause; Damage oil line
Introduction to SQC
Productivity and Quality Institute
S-9
Revised R Chart

The revised center line is
Rnew
RR
2.19  0.30



 0.0788
d
m  md
25  1
R0  Rnew  0.0788
R0 0.0788
0 

 0.03827
d2
2.059

The value of d2, for sample of size n = 4 and using the
table equal
 d2 =2.059
Arab Academy for Science and Technology
10
Revised Control Limits for R
Chart
Therefore, the Revised control limits for the
R chart are
UCLR  D2 0
 (4.698)(0.03827)  0.1797
LCLR  D1 0
 (0)(0.038)  0
Introduction to SQC
Productivity and Quality Institute
S-11
Revised Control Chart for R
R Chart for depth of keyway
•We can revise the x
chart, to control the
process center.
0.25
Sample Range
•Now, the R chart is in
control at the stated
level. i.e the variability
of the process is within
control.
1
0.30
0.20
UCL=0.1797
0.15
0.10
_
R=0.0788
0.05
0.00
LCL=0
1
Introduction to SQC
3
5
7
9
11
13 15
Sample
Productivity and Quality Institute
17
19
21
23
25
S-12
Revised Xbar Chart

The revised center line is
xnew
x  x 160.25  (6.65  6.51)



 6.3951
d
m  md
25  2
x0  xnew  6.3951

The value of d2, for sample of size n = 4 and using the
table equal
 d2 =2.059
Arab Academy for Science and Technology
13
Revised Control Limits for
Chart X
Therefore, the Revised control limits for the
x chart are
UCLx  x0  A 0
 6.395  (1.5  0.03827)
 6.4525
LCLx  x0  A 0
 6.395  (1.5  0.03827)
 6.3377
Introduction to SQC
Productivity and Quality Institute
S-14
Revised Control Chart Xfor
•Note that subgroup 9 is
out of control. The
cause responsible for
this signal should be
treated as random
cause.
Introduction to SQC
Xbar Chart for depth of keyway
1
6.65
6.60
6.55
Sample Mean
•The x chart is now in
control at the stated
level; center line and
control limits.
1
6.50
1
6.45
UCL=6.4525
6.40
_
_
X=6.3951
6.35
LCL=6.3377
6.30
1
3
5
7
9
11
13 15
Sample
Productivity and Quality Institute
17
19
21
23
25
S-15
Revised Control Charts

Since both the revised x and R charts exhibit control, we would
conclude that the process is in control at the stated level.

Adopt the Revised control limits for use in on-line statistical
process control.

The capability analysis can now be conducted if the specifications
limits on the depth of keyway is known.
Introduction to SQC
Productivity and Quality Institute
S-16
Example 2
 Estimate the mean depth of the keyway
data?
 Estimate the process standard deviation?
Introduction to SQC
Productivity and Quality Institute
S-17
Solution

We may estimate the mean depth of the keyway data as:
ˆ  x  6.3951 mm

The process standard deviation may be estimated using
the following equation:
ˆ   0 
R0
 0.03827
d2
 Where the value of d2 for samples of size 4 is found from
the table.
Introduction to SQC
Productivity and Quality Institute
S-18
Example 3
 The depth of keyway is normally distributed
with mean 6.3951 mm and standard deviation
0.03827. The specification limits on the depth
are 6.40 ± 0.06 mm.
 Estimate the fraction of nonconforming keyway.
 Also, calculate the capability of the process.
Introduction to SQC
Productivity and Quality Institute
S-19
Solution
p  P( x  LSL)  P( x  USL)
 P( x  6.34)  P( x  6.46)
6.34  6.3951
x   6.46  6.3951
)  P(

)

0.03827

0.03827
 P( z  1.44)  P( z  1.70)
 P(
x

 0.0749  0.0446
 0.1195  11.95%
 That is, about 11.95% [119500 parts per million
(ppm)] of the piston rings produced will be outside
the specifications.
Introduction to SQC
Productivity and Quality Institute
S-20
Solution (Cont.)



Note that 6 spread of the process is the basic definition of process
capability.
Since  is usually unknown, we must replace it with an estimate.

.
We frequently use σ̂ as an estimate of , resulting in an estimate C p of Cp

USL  LSL
Cp 

6
6.46  6.34
0.12


 0.52
6(0.03827) 0.22962
Introduction to SQC
Productivity and Quality Institute
S-21
Capability Using Minitab
Process Capability of X1, ..., X4
LSL Target USL
Within
Ov erall
P rocess Data
LS L
6.34
Target
6.4
USL
6.46
S ample M ean
6.3951
S ample N
100
S tDev (Within)
0.03827
S tDev (O v erall) 0.0733946
P otential (Within) C apability
Cp
0.52
C P L 0.48
C P U 0.57
C pk 0.48
O v erall C apability
Pp
PPL
PPU
P pk
C pm
6.24
O bserv ed P erformance
P P M < LS L
60000.00
P P M > U S L 130000.00
P P M Total
190000.00
Introduction to SQC
6.32
6.40
E xp. Within P erformance
P P M < LS L
74966.23
PPM > USL
44957.59
P P M Total
119923.82
6.48
6.56
0.27
0.25
0.29
0.25
0.28
6.64
E xp. O v erall P erformance
P P M < LS L 226405.56
P P M > U S L 188277.51
P P M Total
414683.07
Productivity and Quality Institute
S-22
Solution (Cont.)
 This implies that the “natural” tolerance
limits in the process (three-sigma above
and below the mean) are well outside the
lower and upper specification limits.
 Consequently, a very large number of
nonconforming keyways will be produced.
Introduction to SQC
Productivity and Quality Institute
S-23
Guidelines for the Design of X
and R
 Specify sample size, control limit width, and
frequency of sampling.
 if the main purpose of the x chart is to detect
moderate to large process shifts, then small sample
sizes are sufficient (n = 4, 5, or 6).
 if the main purpose of the x chart is to detect small
process shifts, larger sample sizes are needed (as
much as 15 to 25)…which is often
impractical…alternative types of control charts are
available for this situation…
Introduction to SQC
Productivity and Quality Institute
S-24
Guidelines for the Design of X
and R (Cont. )
 If increasing the sample size is not an
option, then sensitizing procedures (such as
warning limits) can be used to detect small
shifts…but this can result in increased false
alarms.
 R chart is insensitive to shifts in process
standard deviation. (the range method
becomes less effective as the sample size
increases) may want to use S chart.
Introduction to SQC
Productivity and Quality Institute
S-25
Allocating Sample Effort
 Choose a larger sample size and sample
less frequently? or, Choose a smaller
sample size and sample more
frequently?
 The method to use will depend on the
situation. In general, small frequent
samples are more desirable.
Introduction to SQC
Productivity and Quality Institute
S-26
Charts Based on Standard
Values


If the process mean and variance are known or can
be specified, then control limits can be developed
using these values:
x  chart
R  chart
UCL  μ  Aσ
UCL  D2σ
CL  μ
CL  d 2σ
LCL  μ  Aσ
LCL  D1σ
The constant A, d2, D1, and D2 are given in the table
for various values of n
Introduction to SQC
Productivity and Quality Institute
S-27
Control Charts for X and S
 First, S2 is an “unbiased” estimator of 2
 Second, S is NOT an unbiased estimator of


S is an unbiased estimator of c4  where c4
is a constant.
 The standard deviation of S is
Introduction to SQC
Productivity and Quality Institute
σ 1  c42
S-28
Construction and Operation of
X and S Control Chart
 If a standard  is given the control limits
for the x and S charts are:
UCLx  x  A
UCLS  B6
CL  x
CL  c4
LCL  x  A
LCLS  B5
 B5, B6, A, and c4 are found in the table for
various values of n.
Introduction to SQC
Productivity and Quality Institute
S-29
Construction and Operation of
X and S Control Chart
 If no standard is given (i.e  is
unknown), we can use an average sample
standard deviation,1 m
S
Si

m
i 1
 The upper and lower control limits of the
S chart are
UCLs  B4 S
CL  S
LCLs  B3 S
Introduction to SQC
Productivity and Quality Institute
S-30
Construction and Operation of
X and S Control Chart

The upper and lower control limits for the
are given as
chart
x
UCLx  x  A3 S
CL  x
LCLx  x  A3 S
 where A3, B4, and B3 are found in the table.
Introduction to SQC
Productivity and Quality Institute
S-31
Estimating Process Standard
Deviation
 The process standard deviation,  can be
estimated by
S
σˆ 
c4
 Where c4 is a constant found in the table for
various values of n
Introduction to SQC
Productivity and Quality Institute
S-32
Example : Piston Ring Data
Arab Academy for Science and Technology
33
Solution
 The grand average and the average standard
deviations are
25
x
i
1850.028
x

 74.001 mm
25
25
and
i 1
25
S
S
i 1
Introduction to SQC
25
i
0.2350

 0.0094
25
Productivity and Quality Institute
S-34
Solution (Cont.)

The trial control limits for the x chart is
UCLx  x  A3 S  74.001  (1.427)(0.0094)  74.014
CL  x  74.001
LCLx  x  A3 S  74.001  (1.427)(0.0094)  73.988

And for the S chart is
UCLS  B4 S  (2.089)(0.0094)  0.0196
CL  S  0.0094
LCLS  B3 S  (0)(0.0094)  0
Introduction to SQC
Productivity and Quality Institute
S-35
Plot the Trial Control Limits
Xbar-S Chart for Piston Ring Data
U C L=74.01459
Sample M ean
74.01
_
_
X=74.00118
74.00
73.99
LC L=73.98776
1
3
5
7
9
11
13
Sample
15
17
19
21
23
25
Sample StDev
0.020
U C L=0.01964
0.015
_
S =0.00940
0.010
0.005
0.000
LC L=0
1
3
Introduction to SQC
5
7
9
11
13
Sample
15
17
19
21
Productivity and Quality Institute
23
25
S-36
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