MOP
Mobility Offers & Promotions
GUIDE
August 25, 2024
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
CONTENTS
Snapshot.
What’s
This
weeks
New!
alerts
Current
One
pagers
Offers
What’s New!
Current Offers
This weeks alerts
One pagers
Snapshot.
SELECT MARKET
OFFER
Important Links
Competitive Insights.
Important Links
Competitive
Insights.
TCL Tab Free w/ AWB
3YR HUB.
Turnkey
Turnkey
AIA-B
Rate Plans.
Rate Plans.
Devices
Fleet Management.
Devices
Fleet Management.
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Samsung HUB
TCL Tab Free w/
AWB
Important Links
Ship Commit/RTI
ATT Closing Tool
ACT
Ship Commit/RTI
New DEP Portal
MST/BST
MM Vertical Sales HUB
MST/BST
2YR Pricing/
equipment Line-Up
Full EOL Inventory Report.
Brochure/Flyers.
Full EOL Inventory
Report.
Inventory FAQ
MM Field Communications
AT&T Closing Tool
ACT
New DEP Portal
Brochure/Flyers.
Inventory FAQ
Salesforce
OIL.
FirstNet Help Desk
Support
FirstNet Quick Links
QUICK QUOTE.
Salesforce
MM Vertical Sales
HUB
FirstNet Help Desk Support
QUICK QUOTE.
MM Field
Communications
OIL.
ATT Business Trade-In
FirstNet Quick
Links
AT&T Business
Trade-In
IoT Engagement Tool
ATT Speed Program
AT&T Speed
Program
IoT Engagement
Tool
MOP GUIDE / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
IoT Mid-Market Playbook
FirstNet Onboarding
IoT Mid-Market
Playbook
FirstNet
Onboarding
Inventory | Key Links
BEST PRACTICE: Make sure to always check inventory levels on all devices and accessories to set the right expectations with your
customers!
Always use RTI (real time inventory)- its updated daily by supply chain!
Ship Commit-RTI
Accessory Catalog
Ship Commit-RTI
To check real-time inventory status
o
Available for internal use only- new
users will need to request access with
business justification.
Price List | Device Line Up
Forecast Upside Request Process
Accessory Catalog
Forecast Upside Request Process
Accessory inventory list with SKU &
pricing
Have a big deal? Let supply chain know 68 weeks in advance so they can be
prepared.
Email: g10539@att.com
EOL Inventory Report
Price List | Device Line Up
Current device line up list with
SKU & Pricing
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
DF Inventory Requests
EOL Inventory Report
List of devices that are EOL
and no longer receiving
additional Inventory
DF Inventory Requests
General questions regarding inventory &
replenishment
Email: g12513@att.com
MOBILITY OFFER SNAPSHOT | 8/2
CRU PORTFOLIO
Port-In BYOD Credit (not Retail)
Up to $600 in creditswhen they BYOD (smartphone), port-in a number from a competitor, and activate on a qualified unlimited plan. Credits will start within 3 bill cycles. Max Bill Credit.
LTO
$150 in credits when adding a new smartphone on IP on UYW Prem/Adv. Credit it spread over the installment period. NOT STACKABLE WITH CRU PORT-IN SMARTPHONE OFFER
LTO
$360 in credits when porting in from a different carrier, getting a smartphone on IP on UYW Prem/Adv. Credit spread over the installments. NOT STACKABLE WITH AAL CREDIT OFFER
LTO
Qualified AT&T Internet/Mobility customers (including AIA-B) can SAVE on their internet bill when they have both qualifying internet and wireless services. New + New customers, New Wireless w/
Existing Internet, Existing Wireless w/ New Internet customers are eligible. Check out the promo briefs to learn more!
LTO
Get $200 off an eligible iPad when activating a new smartphone! Both smartphone and tablet line must be new lines of service. Smartphone must be on UYW Advanced, Performance, Premium, or
Elite. Tablet must be on a postpaid tablet plan. Eligible Tablets: iPad 9th Gen, 10th Gen, Pro 11”, and Pro 13”. Stackable with ACT, CRU Credits, and National Device Offers for Smartphone.
LTO
Apple Premium Device Trade-in
Get great savings when you purchase a smartphone on qualifying IP (new lines and upgrades) and trade-in an eligible smartphone. Amount based on trade-in value (TIV).
LTO
Android Premium Device Trade-in
Get great savings when you purchase a smartphone on qualifying IP (new lines and upgrades) & trade-in an eligible smartphone: up to $1,000 off eligible devices based on trade-in value (TIV).
LTO
Any Year Any Condition (AYAC)
Up to $1,040 off the Google Pixel 8 OR the Google Pixel Fold w/ the trade-in of a Google Pixel smartphone from any year, in any condition or any other smartphone worth $35+ TIV and Up to $800 off Z
Flip6 and Z Fold6 w/ the trade-in of a Galaxy smartphone from any year, in any condition or any other smartphone worth $35+ TIV
LTO
Starting 7/24 Get Up to $1,100 off Z Flip6 and Z Fold6 w/ the trade-in of a Galaxy smartphone from any year, in any condition or any other smartphone worth $35+ TIV and Next Up Anytime
LTO
New and Existing customers can get great savings on an eligible smartphone when activating a new line or upgrading an existing line on Installments.
LTO
Customers who have Next Up feature on their line and qualify with at least 50% of the device paid off, can upgrade to select smartphones and get $500 / $350. Adding Z Flip6 and Z Fol6
LTO
Customers who have Next Up Anytime feature on their line can upgrade anytime* with a qualified device turn-in. Must renew feature. Must have 33% of device paid off to get smartphone offers.
LTO
New and existing customers purchasing a Samsung Galaxy S24 series smartphone, Z Flip5, Z Fold5, Z Flip6, and Z Fold6 can get a credit of $180 ($5/mo. x 36mos) on the Galaxy S24 as a second device.
LTO
Samsung $100 Off Tablet Offer
Get up to $100 in monthly bill credits when purchasing an eligible Samsung Tablet on an installment plan and activating a new tablet line on eligible wireless plan.
LTO
Samsung Tablet Bundle Offer
Get select Samsung Tablets for $0.99/mo. w/ purchase of Samsung Z Flip6 / Fold6 smartphone. Other tablets eligible for credits but will not be $0.99/mo.
LTO
Samsung Triple Bundle Offer
Get select Samsung Watches & Tablets for $0.99/mo. each w/ purchase of Samsung Z Flip6 / Fold6 smartphone. Other tablets & watches eligible for credits but will not be $0.99/mo.
LTO
Starting 8/8 Free TCL TAB 8 SE when purchased on a 36-month installment on a postpaid date rate plan with purchase of AT&T Wireless Broadband (AWB) and equipment on installment
LTO
Purchase an eligible Apple watch with a new wearable line on installment and get $300 in monthly bill credits. Eligible Watches: Apple Watch SE (2023), Series 9, Ultra 2
LTO
Samsung $100 Off Watch Offer
Get up to $100 in monthly bill credits when purchasing an eligible Samsung Watch on IP and activating on an eligible postpaid wearable plan.
LTO
Samsung Watch Bundle Offer
Get select Samsung Watches for $0.99/mo. w/ purchase of a Samsung Z Flip6 / Fold6 smartphone. Other watches eligible for credits but will not be $0.99/mo.
LTO
Effective 3/26 5G Gateway Free when purchased on 36-month installment with AT&T Internet Air for Business Plans
LTO
Effective 3/26 add a line on AT&T Internet Air for Business may purchase Cradlepoint E300 5G and get a discount based on the contract type or installment plan
LTO
AIO $30 off AIA-B
Effective 3/26 $30 off AT&T Internet Air for Business (AIA-B) with new and existing AT&T eligible business wireless smartphone unlimited rate plan. CHECK PROMO BRIEF FOR FULL DETAILS
LTO
FREE Franklin A50
Effective 5/10 customers receive the Franklin A50 at no cost when they buy it on a 36-month installment plan on the AWB Premium/Advanced/Standard plans. If purchased with a 2-year or 3-year
contract, the device will cost $0.99.
LTO
Effective 7/23 – FLASH SALE: M6 Pro FREE on 36 AIP/IP w/AWB Premium/Advanced/Standard.. $0.99 on 2YR/3YR
LTO
Add-a-Line Smartphone Activation Offer
CRU Port-In Smartphone Offer
All In One for Business w/ ABF /AIA-B
All In One for Business w/ ADI & ASEoD
NATIONAL DEVICE OFFERS
Voice & Data Bundle Offer
Premium Trade-In + Next Up Anytime
Tiered Device Offer
Next Up Upgrade Credit
NUA Tiered & Premium Upgrade
Buy More Save More
FREE TCL TAB 8 w/AIA-B or AWB
c
AWB
AIA OFFERS
WATCH
Apple Watch BOGO
FREE AIA-B 5G Gateway
Discounts on Cradlepoint E300 (AIA-B)
FREE M6 PRO
WHAT’S NEW
Product Promotion Updates!
Product &
Promotion Updates!
Business Mobility
Offers
National Device
Offers
SAMSUNG HUB
Inventory
Q3 CRU Offers
EOL Devices
$200 Off iPad: Voice
& Data Bundle
NEW DEP Portal
Expedited Trade-In
Promo Credit
AWB Legacy
Pricing Action
FREE M6 PRO w/ AWB
Summer Price Action
Next Up Anytime
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Product & Promotions | Offer Updates 8/1
OFFER
UPDATES
REQUIREMENTS
FREE TCL TAB 8 SE
STARTING 8/8
Free TCL TAB 8 SE when purchased on a 36-month installment on a postpaid date rate plan with purchase
of AT&T Wireless Broadband (AWB) also on installment.
New Lines | Installment | AWB
Tiered Offer
Tiered Offer
Google Pixel 8a 128GB is moving from $2.99/mo. to $5.99/mo. Last day available is 8/12.
Removing Google Pixel 8 128GB | 256GB at $10.99/mo. Last day available is 8/12.
AYAC Android Premium
Trade-In
Removing the Google Pixel 8 Pro and Google Pixel Fold. Last day available is 8/12.
Next Up Early Upgrade
Removing the Google Pixel 8 Pro from the $500 tier. Last day available is 8/12.
AYAC Android Premium Trade-In
AYAC Android Premium Trade-In
Next Up Early Upgrade
New Lines & Upgrades | Installment
New Lines & Upgrades | Installment | Eligible
Device
Upgrade | Installment | Eligible Device
Product Updates & Reminders
Opus Enhancement for
AIA-B
STARTING 8/6
You will now be able to switch customers from a non-AT&T Internet Air for Business rate plan to one for AT&T Internet Air for Business. This update will check the equipment
compatibility and allows you to streamline migrations and upgrades without cancelling lines.
Promotion Eligibility
Automation
AT&T has an automated system that verifies if customers meet eligibility requirements for promotions on their account. As a reminder, customers with promotions
that they are no longer eligible for will receive email notification that their promotions will be removed and steps to address their ineligibility. This is for awareness
only, no call to action.
FCC Mandate Coming in
4Q24
The FCC has mandated new measures to address fraud for high-risk transactions, such as SIM swaps and port-outs. This will require customers to provide their FAN
PIN or receive a One-Time PIN to access and make changes to their account. This will also include enhanced security options to allow the ability of some transactions
to be blocked and for email notifications to be sent for any SIM or port-out request. While AT&T continues to work on implementing these measures, please make
sure you are discussing the below with your customers:
•
Contact Information: Verify that all customer contact details are current and accurate.
•
FAN PINs: Confirm and update FAN PINs for both the customer and any authorized users.
•
Authorized Order Placers (AOPs): Review and validate the list of individuals authorized to place orders.
•
Authorized Users: Ensure the list of authorized users is up to date.
2Q24 AT&T Business Mobility Offers | as of 8/2
National Device Offers
Android Premium Device Trade-in Offer
•
•
•
•
Up to $1,100 off Z Flip6 | Z Fold6 w/ AYAC
Galaxy or $35 TIV + Next Up Anytime
Up to $800 off Z Flip6 | Z Fold6 w/ AYAC
Galaxy or $35 TIV
$1,040 off Pixel 8 Pro or Pixel Fold w/ 35+TIV
OR AYAC Google Pixel
$1,000 off S24+/S24 Ultra w/ $95+TIV | $800
off w/$35+ TIV
Apple Premium Device Trade-in Offer
•
•
•
$1000 Off i15 Pro/i15 Pro Max $290+ TIV
• i13 Pro/S23+ and Above
$700 off i15 | i15+| i15 Pro |15 Pro max w/
$130-$289 TIV
• i11 Pro Max/N20 Ultra and Above
$350 off w/ $35-$129 TIV
• iX/GS10 and Above
Tiered Offer
•
•
•
•
•
•
$1.99/mo.: iSE 64GB
$2.99/mo.: A15 5G | moto g stylus 5G 24’ |
Pixel 8a | moto razr
$5.99/mo.: i14 128GB (CRU ONLY)
iSE 128GB | A35 5G | S23 FE 128GB | razr+ 24’
$10.99/mo.: iSE 256GB | S24 128GB | Pixel 8
128GB | Pixel 8 256GB i14 256GB (CRU ONLY)
$15.99/mo.: i14 512GB (CRU ONLY)
S24 256GB
Next Up Upgrade Offer
•
•
$500 off Pixel 8 Pro | Pixel Fold
$350 off w/ NextUp Turn-in on i15/i15Pro/i15
Pro Max, Samsung Galaxy Z Flip6 & Fold6
Next Up Anytime Tiered Offer
•
•
•
Upgrade at 33% device paid off
Renewal of Next Up Anytime
Take advantage and upgrade to eligible
device at Tiered Offer pricing
Next Up Anytime Premium Upgrade Offer
•
•
•
•
Upgrade at 33% device paid off
Renewal of Next Up Anytime
Turn-In value of $35+
Receive up to $1,040 off eligible device
Buy More, Save More
Purchase a Samsung S24, Z Flip6, Z Fold6 Z Flip 5,
Z Fold 5 and get S24 for $5.99 a month x 36mos.
National Device Offers
Samsung $100 Off Tablet Offer
Get up to $100 in monthly bill credits when
purchasing an eligible Samsung Tablet on an
installment plan and activating a new tablet line
on eligible wireless plan.
Eligible Tablets:
• Samsung Tab A9+ 5G
• Samsung Tab S9 FE 5G
• Samsung Tab S9+ 5G
Samsung $100 Off Watch Offer
Get up to $100 in monthly bill credits when
purchasing an eligible Samsung Watch on an
installment plan and activating on any AT&T
wireless
voice + data or data only rate plan.
Eligible Watches:
• Samsung Watch6 Classic
• Samsung Galaxy Watch7
• Samsung Galaxy Watch Ultra
Samsung Tablet Bundle Offer
Get select Samsung Tablets for $0.99/mo. w/
purchase of Samsung
Z Flip6 / Fold6 smartphone. Other tablets eligible
for credits but will not be $0.99/mo.
Samsung Watch Bundle Offer
Get select Samsung Watches for $0.99/mo. w/
purchase of a Samsung Z Flip6 / Fold6
smartphone. Other watches eligible for credits but
will
not be $0.99/mo.
Samsung Triple Bundle Offer
Get select Samsung Watches & Tablets for
$0.99/mo. each w/ purchase of Samsung Z Flip6 /
Fold6 smartphone. Other tablets & watches
eligible for credits but will not be $0.99/mo.
Apple Watch BOGO
Buy an eligible Apple Watch and get up to $300 off
your second one. ($8.34/mo. x 36mos.) Includes:
Apple Watch SE 2nd Gen
9, and Ultra 2
CRU Exclusive Offers
Add-a-Line Smartphone Activation
Credit •
•
•
•
$150 credit on UYW Prem/Adv
New lines non ports only
Smartphone on IP
Does not stack with PORT credit
CRU Port-in Credit -
OPUS B Sales/B Care Channels
• $360 Port in credit on UYW Prem/Adv
• New lines, must port from carrier on
installment
• Does not stack with Add a line Credit
CRU BYOD Port-In Credit •
Up to $600 in credits when porting in a
BYOD line and activating on a qualified
Unlimited plan
Performance/Adv &Elite/Prem
All In One for Business
SAVE up to $30/mo. on internet w/
qualifying internet and wireless services.
New + new customers and existing + new
customers eligible.
iPhone 13: $4.99
iPhone 14 128GB : $4.99
Tab TCL 8 SE: $0.25
iPhone 15 128GB: $99.99
iPad 9th Gen 64GB: $49.99
Featured $0.99 device on 3-YR
• Samsung Tab A9+ 5G
• Samsung S23 FE
• Google Pixel 8a
• S24 128GB
Online Offers
FirstNet Offers
$100 off Online
(Premier/MM only)• 2-yr purchase required –
new/upg
• Not stackable with
promo price drops or
devices already priced
at $0.99
FNAP Free Device for Life
• New/Upgrades on IP
Featured 2 YR Pricing
$0.99 devices on 2-yr – new/upg
•
XCover6 Pro
•
Google Pixel 7a
•
Samsung S23 FE
•
Samsung A35 5G
•
TCL Tab 8 SE
•
Google Pixel 8a
FNSP Triple Play
• 3 rate plans - $49.99
• New Smartphone
purchase req
FNSP $150 Activation (IRU)
• Any new smartphone
line on installments
• $150 credit for FN
Unlimited
Enhanced/Standard
• Available to All Channels
FNSP $300 Port-In Credit
(IRU)
• Any new smartphone
line on installments
• $300 port-in credit for
FN Unlimited
Enhanced/Standard
• Available to All Channels
FREE AIA-B 5G Gateway
•
Free Gateway when purchased on 36
mo. and on AIA-B Standard or Premium
50% Off E300 5G on 2-year w/ AIA-B
•
•
•
$35/mo. on 36-month installment plan
$1,239.50 on 3-year contract
$1,289.50 on 2-year contract
AWB Free Fanklin A50
•
Free when purchased on 36mo. IP and
on AWB Premium/advanced/standard.
AWB FREE M6 Pro starting 7/23
• Free on 36 AIP/IP w/AWB
FREE TCL Tab 8SE 8/8
when purchased on a 36 month installment
on a postpaid date rate plan with purchase
of (AWB)
Voice & Data Bundle Offer
= Last Day 8/12
Featured 3-YR Pricing
Get $200 off an eligible iPad when
activating a new smartphone! Both
smartphone and tablet line must be new
lines of service and on installment
Closing Tools/ICB
Retention Offers
Retail CRU
ACT on IP & 2YR & 3YR
• Voice IP $150 | 2YR $100 | $50 Data
AT&T Business Enhanced Acq
Turnkey for MM (BEA-MM) 11+ lines:
• $25 Plus plan + up to $449.99 off
smartphones + $150 port-in credit+
$15/mo.. Tablet Plan(New Lines)
• $35 Advanced plan + $200 port
credit + up to $699.99 off
smartphones+$25/mo.. Tablet Plan
(New Lines)
• $45 Pro plan + $250 port credit + up
to $799.99 off smartphones
Turnkey for FirstNet
• $41.99 UNL Enhanced Smartphone
Business Enhanced Standard-Tablet
Turnkey
• $10/mo.. credit per line on minimum
of 25 new tablet CRUS (Net price
$15.mo.)
Mid-Markets $150 Upgrade
Offer (Decile 1-3)
• Targeted EM/DM Platinum MOB AM &
Customer Success
Mobility
Business Loyalty Save
Desk Only Offers
Line level mo.. recurring
discounts of $5 or $10;
$200/$100 upgrade offer
Retail CRU Port-in Credit • $150 Port in credit on
UYW Prem/Adv
• New lines, must port
from carrier on
installment
Does not stack with Add a
line Credit
Retail CRU BYOD Port-In
Credit • Up to $360 in credits
when porting in a BYOD
line and activating on a
qualified Unlimited plan
RCT (Retention Closing
Tool)
• $Upgrades: $100
smartphone | $25
feature phone | $50 data
device
Click banners for more
details on each offer!
National Device Offers | Update effective 8/2
Buy More, Save More
Android Premium Device Trade-In
Apple Premium Device Trade-In
Buy More, Save More
Apple Premium Device Trade-In
Next Up
Android Premium Device Trade-In
$1,000 OFF
New & Existing
customers can get an
Samsung Galaxy S24 for
$5.99/mo.
when purchasing with an eligible
smartphone
w/ iPhone 13 Pro | $290+ TIV
Z Flip6/Z Fold6 w/ Next Up Anytime &
$35 TIV | $800 off w/ A YA C $35
TIV only
$700 OFF
$1,040 OFF
w/ i11 Pro Max | $130+ TIV
i15
i15 Pro (FREE)
i15 Pro Max
$350 OFF
Req’s: 2 Smartphone purchases (New lines
or Upgrades) | Installments | eligible device
$500 OFF Tiered Offer | Prem Upgrade
$1,100 OFF
i15 Pro/15 Pro Max
w/ iPhone X | $35+ TIV
Pixel 8 Pro/Pixel Fold w / AYAC Pixel or
$35+ TIV
$1,000 OFF
S24+/S24U w/$95+ TIV; $800 off w/$35$94 TIV
Tiered Offer
S24+ (FREE),
S24 Ultra
Z Flip 6 (FREE) Z Fold 6
Pixel 8 Pro (FREE),
Apple Watch BOGO
$5.99/mo.
$2.99/mo.
moto g
stylus 5G
– 2024
iSE
64GB
moto
razr 23’
A15 5G
Pixel 8a
Samsung Watch Offer
Pixel 8 Pro | Pixel Fold
Upgrade at 33%
device paid off
Turn-In value of
$35+
$350 OFF
Renewal of Next
Up Anytime
Upgrade at 33%
device paid off
upgrade to eligible
device at Tiered
Offer pricing
Renewal of Next
Up Anytime
Apple i15 Series
S24+, S24 Ultra
Z Flip6, Z Fold6
Apple Watch BOGO
$10.99/mo.
$15.99/mo.
Razr+ 24
iSE 256GB
Pixel 8 128GB
Pixel 8 256GB
S24 128GB
i14 256GB
i14 128GB
*CRU ONLY*
iSE 128GB
A35 5G
S23 FE
128GB
*CRU ONLY*
Samsung Tablet Offer
S24
256GB
I14 512GB
*CRU ONLY*
Up to $1,040 off
eligible device
Voice Data Bundle Offer
Tiered Offer
$1.99/mo.
Next Up Anytime
Next Up
Voice & Data Bundle Offer
Get $200 off an eligible iPad when activating a new
smartphone!
Buy one Get one $300 OFF
($8.34/mo. x 36mos.)
Includes:
Apple Watch SE 2nd Gen
9, and Ultra 2
Both smartphone and tablet line must be new lines of
service. Smartphone must be on UYW Advanced,
Performance, Premium, or Elite. Tablet must be on a
postpaid tablet plan.
At least one must be new
wearable line of service.
Samsung Watch Bundle
Samsung Tablet Bundle
Eligible Tablets:
iPad 9th Gen
iPad 10th Gen
Samsung Triple Bundle
Samsung Watch Offer
Samsung Tablet Offer
Samsung Watch Bundle
Samsung Tablet Bundle
Samsung Triple Bundle
$100 OFF select Samsung
Watches
($2.78/mo. off x 36mos.)
$100 OFF select Samsung
Tablets
($2.78/mo. off x 36mos.)
Get select Samsung Watches for
$0.99/mo. with purchase of Samsung
Z Flip6/Z Fold6 smartphone
Get select Samsung Tablets for
$0.99/mo. with purchase of Samsung
Z Flip6/Z Fold6 smartphone
Get select Samsung Watch & Tablet for
$0.99/mo. each with purchase of
Samsung Z Flip6/Z Fold6 smartphone
Pricing varies by Samsung Watch
Pricing varies by Samsung Tablet
Includes: Watch6 Classic, Watch7,
Watch Ultra
= Last Day 8/12
Includes: A9+, S9 FE,
S9+
Pricing varies by Watch & Tablet
Effective 7/23
AWB Device Offer | FLASH SALE M6 Pro
FREE Nighthawk M6 Pro
with AWB on EIP/IP 36
Limited
Time
Only
Business Customers (CRU) can get a Free Nighthawk M6 Pro via monthly
credits when purchased on installment with eligible AWB plan.
Eligible rate plan:
• AWB Premium | Advanced | Standard
Credit:
• 36-month Installment Plan required
• 36 monthly credits of $12.78
(Max Credit $459.99)
• Pay $0/mo. after credits
•
2YR/3YR Service agreement
•
$0.99
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Model:
SKU:
SKU:
MSRP:
MR6110
6238D
6237D
$459.99
MSRP: $309.99
Fixed Wireless | Tablet offer starting 8/8
FREE
w/
AWB
Get a FREE Tab TCL 8 SE
with New AWB!
Requirements:
Tablet:
• New Line
• 36-month Installment on post paid data rate plan
• TCL TAB 8 SE (SKU 6048E)
•
$143.99 Reg. Price - $143.99 Max Discount = $0/mo. after credits.
• EIP/AIP 36 = $3.99/mo. credit for 36-months
Up to
$143.99*
in Credits
AWB:
• New lines only on installment
• AT&T Wireless Broadband (Standard, Advanced or Premium)
Stackable:
•
Free Franklin A50 on AWB
•
Free Netgear Nighthawk M6 Pro on AWB
This offer is one for one
Example: If customer purchases 1 AWB and 3 TCL TAB 8 SE’s,
they only receive the promotion on 1 TCL TAB 8 SE.
.
Expedited Promotional Credit for Business
4/30/24
AT&T is the 1st and only carrier to bring Expedited Promotion Credit to both Consumer and Business.
Launch for
Business
NEW on 7/23 – Business customers now get the Expedited Promo Credit on up to 25 lines per order
New Enhancements:
Complete the PLE Training
# 70022240
Promotion credit applied once the trade-in device is shipped
A person with long blonde hair
Description automatically generated
Reducing calls to Care & Sales with self-service trade-in information on the Device
Return Hub
NEW
Business Customers can receive the Expedited Credit on up to 15 25 lines per order
How to Communicate to Your Customers
✓ AT&T is the only carrier offering promotion credit as soon as the trade-in device is shipped
NOTE: Promotional credits may be reduced or removed if the processed trade-in value does not reflect initial customer provided information.
✓ AT&T is leading the industry with its best deals for new and existing customers
✓ AT&T assumes responsibility for devices in-transit
NOTE: Customer must meet AT&T Business Trade-in
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
shipping requirements.
AT&T Business Trade-In
Knowledge Article
is the exclusive program for trading in AT&T devices.
Failure to enter the correct trade-in value or using an alternative trade-in program is a violation of
AT&T Business policy and could result in employee discipline, up to and including termination.
Next Up Anytime | Redesigned Early Upgrade Program
Addresses limitations of previous plans and enhances upgrade flexibility.
SSS
Next Up Anytime
✓ Additional $10/month
✓ Upgrade anytime (after at least one
month of installment plan paid)
✓ Remaining balance of installment plan
waived with early turn-in of smartphone
✓ Limited to three upgrades per rolling 12
months from first early turn-in of
smartphone
✓ Customers on qualified Unlimited plans*
can get smartphone deals on devices
($830-$1000) every 12 months (once
33% of device is paid off)
Customers on the NextUp $6 plan will be grandfathered until
they upgrade or roll off Installment contract.
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Starting
7/16
$0 down*, no interest or finance fees. Paid
over 36 months.
*for well qualified customers
Flyer
Upgrade as soon as one installment
payment and the first Next Up Anytime
payment is made.
o Requires device turn-in & reattach
of Next Up Anytime
o If 33% of device is not paid off, then
not eligible for smartphone deal
Upgrade to the latest phone with our
smartphone deals once 33% or more of
their phone is paid off.
o Requires device turn-in & reattach
of Next Up Anytime
PLE: Next Up Anytime
National Wireless Offer Pivots | effective 7/16
Next Up Anytime Premium
Available for Next Up Anytime early upgrades that pay up to 33% of device, perform a
turn-in w/ a qualifying turn-in value, purchase an eligible smartphone with Next Up
Anytime and activate on an eligible unlimited plan. See CCKM:103171for more info.
Eligible Devices:
✓ Apple iPhone: 15,15Plus, 15Pro, 15Pro Max
✓ Samsung Galaxy: S24+, S24 Ultra, Z Flip6, Z Fold6
✓ Google: Pixel 8 Pro, Fold
Requirements:
✓ Next Up Anytime Early Upgrade (33% of device balance must be paid)
✓ AT&T Installment plan with Next Up Anytime ($10/mo.)
✓ Qualifying Turn-In
Req’s: New Line/Upgrade | Installment Plan | Unl Plan
14
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Next Up Anytime Tiered
Available for Next Up Anytime early upgrades that pay up to 33% of device, perform a
turn-in, purchase an eligible smartphone with Next Up Anytime and activate on an
eligible unlimited plan. Promo pricing mirrors the tiered offer.
See CCKM: 103190 for more info.
Eligible Devices:
✓ Apple iPhone: SE,iPhone 14
✓ Samsung Galaxy: A15,A35,S24
✓ Google: Pixel 8, 8a
✓ Motorola: G Stylus 5G, razr, razr+
Requirements:
✓ Next Up Anytime Early Upgrade (33% of device balance must be paid)
✓ AT&T Installment plan with Next Up Anytime ($10/mo.)
AWB Legacy Price Action
Customer Notification
Bill messaging starts 7/8
Starting 8/27
Customers on the AWB Legacy plans below will see a $10 increase to their plan. Bill
notifications start on 7/8.
AWB Plan
Today
Starting 8/27
3Mbps
$55
$65
8Mbps
$80
$90
12Mbps
$130
$140
Essentials Plan
$70
$80
Email messaging starts 7/15
Note: If a customer has the old 25% off Cross-Sell
promotion on their wireless and they cancel the AWB, they
will lose the promotion for the 25% off if AWB was the
qualified wireline product.
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
End of Life | Device Update
End-of-Life
Devices are low to no stock and not being restocked
Samsung S23 FE
Alternative
Estimated depletion
October
Replacement Coming
Soon
16
iPad 9th Gen
iPhone 13
Estimated depletion
Estimated depletion
September
October.
Replacement iPad 10th Replacement iPhone 14
Gen
iPad Pro 2022
Estimated depletion
June.
Replacement 2024
version
Pixel 7/7a
Samsung A54 5G
Estimated depletion Estimated depletion
mid-April.
mid-May.
Replacement
coming
Replacement Pixel 8a
mid-April
Netgear M6
Franklin A10
Estimated depletion
April 22nd
Alternatives: M6 Pro
or Franklin A50
Estimated depletion
May 30th
Alternatives: Franklin
A50
iPad 10th Gen
iPhone 14
iPad Pro 2024
Google Pixel 8a
Samsung A35 5G
Netgear M6 Pro
Franklin A50
SKU: Multiple
SKU: Multiple
SKU: Multiple
SKU: 6074E
SKU: 6087E
SKU: 6238D
SKU: 6468D
MSRP: Varies
MSRP: Varies
MSRP: Varies
MSRP: 519.99
MSRP: 399.99
MSRP: 459.99
MSRP: 209.99
2024 Summer Pricing Action | Overview
Consumer lead price up starting Aug 1, 2024
Legacy Unlimited
Legacy Mobile Share
$10/mo. $20/mo.
increase
Single Line
increase
•
•
•
•
•
•
•
•
Unlimited Choice (l & II)
Unlimited Choice Enhanced
Unlimited & More
AT&T Unlimited Value (Save Desk)
Unlimited Plus
Unlimited Plus Enhanced
Unlimited & More Premium
AT&T Unlimited (w/TV)
$5/mo.
$10/mo.
< 6GB
6GB >
increase
Multi-line*
Impacted Plans:
SSS
increase
Impacted Plans:
•
•
•
•
•
Mobile Share
Mobile Share Value
Mobile Share Advantage
Mobile Share Flex
Mobile Share Plus
*This is the total monthly increase, not a per line increase.
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Pre-Mobile Share
$5/mo.
$10/mo.
Plan MRC
$45 >
Plan MRC
$45>
increase
Price Increase
Effective AUG 1, 2024
increase
Impacted Plans:
• Nation Plans
• Family Talk Plans
Customer Notification
Bill Message
Starting June 15th
AT&T Demo Equipment Program (DEP) Enhancement
To better serve mobility sales, we have moved our DEP portal to a new vendor.
DEP is available for sellers to order demo devices or activate existing inventory to increase sales for new and existing customers.
New Portal:
You will need to enter your email address and universal password: 123!@#asd
to create your account in the new portal.
Important required details to include:
•
•
•
•
Name
ATTUID
Cost Center
• This can be found in Webphone
Select User Type – choose Sales Rep
• Initiates dropdown to select your Level 3 & Level 4 Managers for order
approval flow
• Search by last name
• Select unsure/not listed if applicable
You will receive an email notification once your account has been approved.
Knowledge Article
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Product Offerings
• Smartphones, Tablets, & Hotspots
• Physical SIMs to support BYOD
• Up to 5 Devices per Customer
• 60-day demo period, with available
extension to 90 days
Pre-Order: 7/10 (6AM PT/9AM ET)
GA Launch: 7/24 (6AM PT/9AM ET)
Re-imagine what’s possible for your business.
19
Presentation title / Month XX, 2023 / © 2023 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Galaxy Fold6
Offers
Galaxy Flip6
Comparison
Galaxy Watches
Addl.
Samsung Galaxy Z Fold6
Features
Display
Cover: 6.3” FHD+ Dynamic
AMOLED 2X
Main: 7.6” QXGA+
Dynamic AMOLED 2X
Camera
50MP, UW:12MP
Navy
MOP GUIDE / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Note Assist1 with Galaxy AI2 – Summarize in the blink of AI.
•
Interpreter3 with Galaxy AI – Put the phone down. Pick up what
they’re saying.
•
Transcript Assist6 – Need a meeting recap? We’ve got you covered.
•
Multi-Window Viewing7 – Conference, review and chat – all on one
screen.
Memory
12GB / 256GB,512GB
•
S-Pen8 – Impressive precision. More productivity.
Battery
4400mAh
•
Knox Security – Keeping your data safe and secure.
256GB
512GB
Pink
•
Snapdragon 8 Gen 3
Colors
Silver
Shadow
Circle to Search5 with Google – Circle it. Find it. See it.
Processor
Memory
Variant
Galaxy Z Fold6 | Model Number: SM-F956U
•
Color
SKU
Silver Shadow
6202E
Pink
6195E
Navy
6197E
Silver Shadow
6201E
Pink
6194E
Navy
6196E
MSRP
Preorder
MSRP
GA
2-YR
Preorder
2-YR
GA
3-YR
Preorder
3-YR
GA
N/A
$1,899.99
N/A
$1,029.99
N/A
$799.99
$1,899.99
$2,019.99
$1,029.99
$1,149.99
$799.99
$949.99
1. For text in Samsung Notes only (200 – 4,000 characters); requires Samsung account login and internet connection. 2. Galaxy AI features by Samsung will be provided for free until the end of 2025
on supported Samsung Galaxy devices. 3. Requires Samsung account login and language preset (English and Spanish pre- installed; other languages require free download). Results may vary. 4.
Microsoft Office license required and sold separately. 5. Requires internet connection; results may vary by uniqueness, clarity and framing of circled image and related factors. 6. Requires Samsung
account login and internet connection. 7. Multi-Active Window works with select applications; compatible apps growing through third party developers. 8. S Pen (optional) sold separately, compatible
only with main display. Requires S Pen Fold Edition or S Pen Pro.
Samsung Galaxy Z Flip6
Features
Display
Camera
Snapdragon 8 Gen 3
Memory
12GB / 256GB,512GB
Battery
4000mAh
256GB
Colors
Silver
Shadow
Blue
Yellow
Mint
MOP GUIDE / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
50MP, UW:12MP
Processor
Memory
Variant
Galaxy Z Flip6 | Model Number: SM-F741U
Cover: 3.4” Super
AMOLED
Open: 6.7” FHD+ Dynamic
SMOLED 2X
512GB
Color
SKU
Silver Shadow
6193E
Blue
6189E
Yellow
6199E
Mint
6192E
Silver Shadow
6200E
Blue
6191E
Yellow
6198E
Mint
6190E
•
Flexcam4 – Perfectly framed images, powered by Galaxy AI2
•
Photo Assist5 – You take the photo. Galaxy AI does the rest.
•
Camcorder Mode – Flex a new way to capture video.
•
Interpreter6 with Galaxy AI – Your tiny, mighty translator.
•
FlexWindow with Galaxy AI – AI-powered assistance, open or
closed.
•
Compact Size – Impressively compact
•
Knox Security – Keeping your data safe and secure.
MSRP
Preorder
MSRP
GA
2-YR
Preorder
2-YR
GA
3-YR
Preorder
3-YR
GA
N/A
$1,099.99
N/A
$449.99
N/A
$249.99
$1,099.99
$1,219.99
$449.99
$599.99
$249.99
$349.99
1. For text in Samsung Notes only (200 – 4,000 characters); requires Samsung account login and internet connection. 2. Galaxy AI features by Samsung will be provided for free until the end of
2025 on supported Samsung Galaxy devices.3. Requires compatible Galaxy device. Samsung account login and language preset (English and Spanish pre- installed; other languages require free
download). Results may vary.4. Auto zoom length varies and is shorter than standard zoom length. 5. Requires Samsung account login and internet connection. Editing with Generative Edit results
in a resized photo up to 12MP. 6. Requires Samsung account login and language preset (English and Spanish pre-installed; other languages require free download). Results may vary.
Samsung Galaxy Watches
Galaxy Watch Ultra
Galaxy Watch7
Features
Features
Display
Processor
1.47” (480x480)
2GB Ram + 32GB
Durability
Battery
Model Number: SM-L705U
1.47” (480x480) (44mm)
1.31” (432x432) (40mm)
Processor
Exynos W1000 (5 Core,
3nm)
Exynos 1100 (5 Core, 3nm)
Memory/
Storage
Addl.
Display
2GB Ram + 32GB
10ATM
Memory/
Storage
590mAh
Battery
425mAh (44mm)
300mAh (40mm)
New Haptic Motor, Action
Button, Siren
Health
Sleep Apnea, My Vitality
Score
Model Number: SM-L305U (40mm) | SM-L315U (44mm)
•
Energy Score – Know your score. Own your day.
•
Energy Score – Start your day with your Energy Score.
•
Heart Rate Tracking2 – More precise Heart Rate Tracking for optimal workouts.
•
Wellness Tip – Get a boost towards your goals
•
GPS – Your guide to outdoor adventure.
•
Heart Rate Tracking – Keep a closer eye on your heart health.
•
Durability – Rugged. Reliable. Ready for anything.
•
Sleep Tracking – Sleep Apnea – Better sleep. A healthier you.
•
Longer-lasting battery – Longest-lasting Watch battery ever from Samsung.
•
Suggested Replies – Suggested Replies. Easier conversations.
Device Name
Memory
Variant
Galaxy Watch Ultra
32GB
Color
SKU
Titanium Gray
6203E
Titanium Silver
6204E
MOP GUIDE / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
MSRP
$649.99
Device Name
Galaxy Watch7 (Small-40mm)
Galaxy Watch7 (Large-44mm)
Memory
Variant
Color
32GB
Green
SKU
MSRP
6207E
$349.99
6209E
$379.99
2. As compared to previous model. The heart rate software functions are not intended for medical use.
Samsung Offers
Premium Trade-In
Pre-Orders ONLY
Samsung Watch Offer
Samsung Tablet Offer
Bundle Offers
Launching 7/10
Available 7/10-7/23
Launching 7/10
Launching 7/10
Launching 7/10
Up to $1,100 off
Memory Step Up
Up to $100 off
Up to $100 off
Samsung Galaxy Z Flip6 & Fold6
Available during pre-order
window only
Samsung Watches
Samsung Tablets
Get up to $100 in monthly bill credits
when purchasing an eligible Samsung
Watch on an installment plan and
activating on any AT&T wireless
voice + data or data only rate plan.
Get up to $100 in monthly bill credits
when purchasing an eligible Samsung
Tablet on an installment plan and
activating a new tablet line on eligible
wireless plan.
Samsung Smartphone & Watch
Bundle Offer
Get select Samsung Watches for
$0.99/mo. w/ purchase of a Samsung
Z Flip6 / Fold6 smartphone. Other
watches eligible for credits but will
not be $0.99/mo.
w/ Galaxy phone trade-in (any
year, any condition) or $35 TIV
Offer ENDING
Last day eligible is 7/23
Req’s: New Line/Upgrade | Installment
Plan | Trade-In AYAC Galaxy S, Note
or Z series
Z Flip6 or Z Fold6 512GB variant at
the same price as the 256GB variant
Device
256GB
512GB
Z Flip6
$1,099.99
$1,099.99
Z Fold6
$1,899.99
$1,899.99
Req’s: Eligible preorder | New line,
upgrade or no commit
Eligible Watches:
• Samsung Watch6 Classic
• Samsung Galaxy Watch7
• Samsung Galaxy Watch Ultra
Eligible Tablets:
• Samsung Tab A9+ 5G
• Samsung Tab S9 FE 5G
• Samsung Tab S9+ 5G
Req’s: New Line only | Installment Plan
Req’s: New Line only | Installment Plan
NextUp Upgrade Offer
Buy More, Save More Smartphone Offer
Launching 7/10
Launching 7/10
$350 off Samsung Galaxy Z Flip6 & Fold6
Removing: Samsung Galaxy Z Flip5 & Fold5. Last day eligible is 7/9
Req’s: NextUp Early Upgrade | Installment Plan | Turn-In
MOP GUIDE / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Updating the “Buy More” anchor device list to include the new
Samsung Galaxy Z Flip6 & Fold6.
Req’s: 2 eligible smartphone purchases (New lines or Upgrades) | Installment Plan
Samsung Smartphone & Tablet
Bundle Offer
Get select Samsung Tablets for
$0.99/mo. w/ purchase of Samsung
Z Flip6 / Fold6 smartphone. Other
tablets eligible for credits but will not
be $0.99/mo.
Samsung Triple Bundle Offer
Get select Samsung Watches &
Tablets for $0.99/mo. each w/
purchase of Samsung Z Flip6 / Fold6
smartphone. Other tablets & watches
eligible for credits but will not be
$0.99/mo.
Samsung Galaxy Fold/Flip Comparison
Galaxy Z Fold6
Galaxy Z Flip6
Galaxy Z Fold5
Galaxy Z Flip5
7.6” QXGA+ Dynamic AMOLED 2X (Main)
6.3” FHD+ Dynamic AMOLED 2X (Sub)
6.7” FHD+ Dynamic AMOLED 2X (Main)
3.4” Super AMOLED (Sub)
7.6” QXGA+ Dynamic AMOLED 2X (Main)
6.2” HD+ Dynamic AMOLED 2X (Sub)
6.7” FHD+ Dynamic AMOLED 2X (Main)
3.4” Super AMOLED (Sub)
Rear Camera(s)
12 MP Ultra Wide
50 MP Wide
10 MP Tele
12 MP Ultra Wide
50 MP Wide
12 MP Ultra Wide
50 MP Wide
10 MP Tele
12 MP Ultra Wide
12 MP Wide
Front Camera(s)
10MP
Display
Up to 8K
Video
4MP
Up to 8K
Video
10MP
10MP
Under-display
Up to 8K
Video
4MP
Up to 4K
Video
10 MP
Under-display
Zoom
Digital Zoom
Optical Zoom
Digital Zoom
Optical Zoom
Digital Zoom
Optical Zoom
Digital Zoom
Up to 30x
3x
Up to 10x
2x
Up to 30x
3x
Up to 10x
Storage
12GB
256GB
512GB
12GB
256GB
512GB
12GB
256GB
512GB
Battery
RAM
Fast Charging
0 to 50%
In 30 minutes
Durability
Improved
Armor Aluminum
Storage
Capacity
4400mAh
IP48
Water Resistance
Colors
MOP GUIDE / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
RAM
Fast Charging
0 to 50%
In 30 minutes
Improved
Armor Aluminum
Storage
Capacity
4000mAh
IP48
Water Resistance
RAM
Fast Charging
0 to 50%
In 30 minutes
Armor Aluminum
Storage
Capacity
4400mAh
IPX8
Water Resistance
8GB
RAM
Fast Charging
0 to 50%
In 30 minutes
Armor Aluminum
256GB
512GB
Storage
Capacity
3700mAh
IPX8
Water Resistance
Mobility Offers & Promotions Guide-Mid-Markets – updated 12/1/2023
3YR Subsidy Hub
Seller CTA
Overview
Seller CTA
ETF
NeedSchedule
to Know
CI
ETF Schedule
FAQ
3YR | Impact to Sellers and Customers
New 3YR service commitment option for all CRUs, including FirstNet starting 2/14
Customer Impact
Seller Impact
Enables sellers to counter competitor offerings
Updated ETF Schedule
Customer Impact
Existing ETF Table
• Presents more aggressive device pricing with 3YR agreement
Device
ETF
Monthly ETF Decline
Provides an opportunity for increased revenue with longer term
Smartphone
$325
$10
All Other
$150
$4
• 3YR extends relationship with customer, providing revenue (TBR) for a longer period
vs. existing 2YR option
Sellers will engage customers through BAU contract changes
Expanded ETF Schedule
• ACDA contracts will require amendments. AMB contracts will require new agreements
• Support from Pricing & Contracting to streamline process for you & your customers
•
Customer Impact
Customer Impact
Access to more aggressive equipment pricing
• Will require customers to sign new amendment/agreement with new ETF terms
• 2YR will continue to be available and offer flexibility based on business needs
•
•
•
Amendment is for existing ACDA contracts
• Existing schedule will apply otherwise
New AMB agreements will have new ETF schedule
Single schedule for all device types
Aligns with increased device costs
New ETF Table for New Agreements (2YR and 3YR)
Non-Discounted
Price Range
ETF based on
Retail Price
Monthly ETF
Decline
Reduction in administrative effort due to longer contract terms
$750 or Greater
$750
$25
• Reduces frequency of upgrades and aligns with device life cycles
$600-$749.99
$600
$20
Customer education will be necessary to highlight impact for ETF changes
$450-$599.99
$450
$15
• Higher cost devices (>$450) will be subject to higher ETFs (vs. current schedule)
• Lower cost devices (<$450) will see lower ETFs vs. current 2YR structure
$300-$449.99
$300
$10
<$300.00
$150
$5
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
3YR | Updated ETF Schedule
New schedule provides a consistent structure across all device types and introduces new tiers based on device
values
Existing ETF Table
Expanded ETF Schedule
Device
ETF
Monthly ETF
Decline
Smartphone
$325
$10
All Other
$150
$4
•
•
•
New ETF Table for New Agreements/Amendments
Tier
ETF Range Non
Discounted
Price Range
ETF based on
Retail Price
Monthly
ETF
Decline
A
<$300.00
$150
$5
B
$300-$449.99
$300
$10
C
$450-$599.99
$450
$15
D
$600-$749.99
$600
$20
E
$750 or Greater
$750
$25
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
•
Customer must sign amendment to access 3YR device pricing, be
subject to new ETF schedule
•
Existing schedule will apply otherwise
Provides a single schedule for all device types
•
Prior schedule differentiated between smartphone vs. other
devices (i.e., data)
Mitigates financial risks to AT&T on higher-cost devices
•
Tiered schedule considers increased device costs vs. static ETF
under existing schedule
For customers who sign up for 3YR, the new ETF schedule will apply to
all new 2YR and 3YR service commitments
Early Upgrades after launch of 3YR Service Commitment
•
•
•
For customers who have eligible upgrade waivers in their profile, these
will continue to apply “BAU” for those customers who opt to sign the
amendment and access 3YR device pricing
Customers without upgrade waiver in their profile and on a 3YR service
commitment will not have the option to upgrade early
•
Customer must complete the full 3YR commitment to access
applicable 3YR equipment subsidies for any upgraded device
No impact to customers on 2YR service commitments
MID-Market Direct Sellers
3YR Subsidy | Direct Seller CTA
ACDA
1
Amendment SLA: 2-5 Days
Identify target customers for 3YR
If New Customer: Submit Support Request to Contracting for new
agreement creation
If Existing Customer: Follow Step 2
AMB
1
New Agreement SLA: 24hrs
Identify target customers for 3YR
If New Customer: create new agreement BAU
If Existing Customer: Follow Step 2
2
Submit SR to Pricing & Contracting – ICB in Salesforce
2
Submit SR to Contracting in Salesforce
3
Pricing provides Rate Letter to Seller for review
3
Contracting generates and sends new agreement to
customer to review and sign
4
Update the SR status to “Submit to Contracting”
4
Contracting Team implements contract changes
5
Contracting generates and sends amended contract
to customer to review and sign
6
Contracting Team implements contract changes
7
Amendment is fully executed and released to sales to
order in OPUS
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Agreement is fully executed and released to sales to
5 order in OPUS
OFFERS
ATT Closing Tool (ACT)
2Q24 Offer Portfolio
2Q24 Offer
Portfolio
FREE AIA-B 5G
Gateway
AT&T Closing Tool
(ACT)
$20 Tablet Rate Plan Offer
$20 Tablet Rate
Plan Offer
Add-a-Line Smartphone Activation Offer
Add-a-Line
Smartphone
Activation Offer
Cru Port-in Offer
Cru Port-in Offer
Cradlepoint AIA-B
Offer
FREE FRANKLIN AWB
Retention Closing TOOL (RCT)
BUY MORE SAVE MORE
ALL IN ONE FOR BUSINESS
ALL IN ONE FOR
BUSINESS
Offer Stacking Matrix
BYOD Port Offer
RETAIL CRU OFFERS
RETAIL CRU
OFFERS
FREE M6PRO AWB
Voice + Data
Bundle
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Offer Stacking
Matrix
Retention Closing
TOOL (RCT)
Voice Offer Path
Voice + Data Bundle | Double Up on Adds
Get $200 off an eligible
iPad when activating a new
smartphone line.
Requirements:
Smartphone:
• New lines only
• Smartphone activation (ports and non-ports)
• Smartphone purchased on AT&T Installment plan 24, 30, 36
• Eligible Unlimited Plan: UYW Advanced, Performance, Premium, and Elite
Data Device:
• New lines only
• Tablet activation (ports and non-ports)
• Purchased on AT&T Installment plan 36 only
• Postpaid wireless plan for tablets
• Eligible devices:
• iPad 9th Gen (64GB & 256GB)
• iPad 10th Gen (64GB & 256GB)
• iPad Pro 11” (256GB, 512GB, 1TB & 2TB)
• iPad Pro 13” (256GB, 512GB, 1TB & 2TB)
Stackable:
• CRU Smartphone Activation Credit ($150)
• CRU Port-In Credit ($360)
• ACT Credits
• National Device Offers for Smartphones
*$200 in credits for tablet + $360 for smartphone port in
New
Bundle
Offer
Up to
$560*
in Credits
This offer is one for one
Ex: if a customer purchases one smartphone and five data
devices only the first data device will receive the $200 credit.
All others will remain non discounted.
Buy More, Save More Smartphone Offer
New and existing customers purchasing an
Samsung Galaxy S24 series,
Z Flip6 or Z Fold6 smartphone
Stacks with
Tiered Offer
can get a $180 promotional
credit on the Samsung S24
($5/mo. x 36mos.)
Offer Requirements:
•
•
•
Purchase two eligible devices on an AT&T Installment plan
Activate both on either new lines or upgrade existing lines (New+New/New+Upg/Upg+Upg)
Eligible devices can be purchased in separate transactions as long as the purchases occur within 14 days of each other.
Samsung S24
$5.99*/mo.
Offer Stackability:
•
•
National Device Offers
ACT Credit
Eligible Channels:
•
All sales channels
Not Eligible:
•
•
•
Customers who do not purchase eligible smartphones
Customers who do not purchase on an AT&T Installment plan (BYOD)
Customers who change the device on new activated line to anything else other than a voice line (ex. Tablets/Watches)
Promo Brief
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
*Price after offer discounts of $5/mo. Buy More, Save More
promo credit and Tiered Offer for the iPhone 15 Plus 128GB
& Samsung S24 128GB at $10.99/mo. (credits over 36 mos.)
3Q24 CRU Offer Portfolio
Lead offers include up to $360 in Business Exclusive Credits stackable with National Device Offers
ADD-A-LINE
PORT-IN
BYOD
Smartphone Activation Credit
Smartphone Port-In Credit
BYOD Port-In Credit
$150
$360
$600
Credit over installment period
Credit over installment period
Credit over 24 months
New Lines Non-Ports
UYW Premium | Advanced
Smartphone on AIP/EIP
Port-In ONLY
UYW Premium | Advanced
Smartphone on AIP/EIP
Port-In Only
UYW Premium | Advanced
BYOD Device
All
excluding FirstNet and APEX
OPUS B Sales/ B Care Channels & Online
Only.
Not available in Retail/First Net/APEX
OPUS B Sales/ B Care Channels & Online
Only.
Not available in Retail/First Net/APEX
NOT stackable with PORT-IN Offer
NOT stackable with ADD-A-LINE Offer
NOT stackable with ACT Credit
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
3Q24 Offers| Add-A-Line Smartphone Credit
$150 Add-A-Line Credit
When activating a new non-port smartphone line
on installment.
Plan Requirement:
•
New activation/add a line required (non-ports only)
•
Purchase a new smartphone on installment (24/30/36 months)
•
Must be activated on a qualified rate plan
•
Unlimited Your Way for Business Performance/Advanced | Elite/Premium
Max credit spread out over installment
$150
ADD-A-LINE
EIP 36: $4.17/mo. over 36 mos.
EIP 30: $5.00/mo. over 30 mos.
EIP 24: $6.25/mo. over 24 mos.
EXCLUDES: APEX Partner Exchange (S15) and FirstNet
NOT ELIGIBLE: 2YR | Port-Ins | Upgrades | Ports from Cricket
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Offers may stack with the following:
•
National Device Offers
•
ACT Credit
NOT STACKABLE WITH CRU PORT CREDIT
3Q24 Offers| CRU Smartphone Port-In Credit
$360 Port-In Credit
When porting in a smartphone line on installment.
Plan Requirement:
•
New activation (port-in only)
•
Purchase a new smartphone on installment (24/30/36 months)
•
Must be activated on a qualified rate plan
•
Unlimited Your Way for Business Performance/Advanced | Elite/Premium
Max credit spread out over installment
$360
PORT-IN
EIP 36: $10/mo. over 36 mos.
EIP 30: $12/mo. over 30 mos.
EIP 24: $15/mo. over 24 mos.
EXCLUDES: RETAIL, APEX Partner Exchange (S15) and FirstNet
NOT ELIGIBLE: 2YR | AAL | Upgrades | Ports from Cricket | BYOD | Plan Migration
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Offers may stack with the following:
•
National Device Offers
•
ACT Credit
NOT STACKABLE WITH ADD-A-LINE CREDIT
3Q24 Offers| BYOD Port-In Credit
$600 BYOD Port-In Credit
When porting in and bringing your smartphone.
Plan Requirement:
• New activation (port-in only)
• Bring Your Own Device (smartphone)
• Must be activated on a qualified rate plan
• Unlimited Your Way for Business Performance/Advanced | Elite/Premium
$600
BYOD PORT-IN
$600 spread over 24 month
$25/mo. x 24 mos.
EXCLUDES: RETAIL, APEX Partner Exchange (S15) and FirstNet
NOT ELIGIBLE: 2YR | AAL | Upgrades | Ports from Cricket | BYOD | Plan Migration
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
RETAIL: 3Q24 CRU Offer Portfolio effective 7/19/24 – Limited Time
Lead offers include up to $350 in Business Exclusive Credits stackable with National Device Offers
ADD-A-LINE
PORT-IN
BYOD
Smartphone Activation Credit
Smartphone Port-In Credit
BYOD Port-In Credit
$150
$150
$360
Credit over installment period
Credit over installment period
Credit over 36 months
Gross Adds | New Lines | Non-Ports
UYW Premium | Advanced
Smartphone on AIP/EIP
Port-In ONLY
UYW Premium | Advanced
Smartphone on AIP/EIP
Port-In Only
UYW Premium | Advanced : $360
UYW Starter: $216 (Last Day 6/28)
BYOD Device
All
excluding FirstNet and APEX
Retail
Retail
NOT stackable with PORT-IN Offer
NOT Stackable with ADD-A-LINE Offer
NOT stackable with ACT credit
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
RETAIL 3Q24 Offers| CRU Smartphone Port-In Credit
$150 Port-In Credit
When porting in a smartphone line on installment.
Plan Requirement:
•
New activation (port-in only)
•
Purchase a new smartphone on installment (24/30/36 months)
•
Must be activated on a qualified rate plan
•
Unlimited Your Way for Business Performance/Advanced | Elite/Premium
Max credit spread out over installment
$150
PORT-IN
EIP 36: $4.17/mo. over 36 mos.
EIP 30: $5.00/mo. over 30 mos.
EIP 24: $6.25/mo. over 24 mos.
NOT ELIGIBLE: 2YR | AAL | Upgrades | Ports from Cricket | BYOD | Plan Migration
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Offers may stack with the following:
•
National Device Offers
•
ACT Credit
NOT STACKABLE WITH ADD-A-LINE CREDIT
RETAIL 3Q24 Offers| BYOD Port-In Credit
Up to
$360 BYOD Port-In Credit
When porting in and bringing your smartphone.
o
o
Max Bill Credit: UYW Starter or Standard $216.00 (Last Day 6/28)
Max Bill Credit: UYW Performance, Elite, Advanced or Premium $360.00
UYW Prem/Adv
$10/mo. x 36mos.
$360
Up to
Plan Requirement:
• New activation (port-in only)
• Bring Your Own Device (smartphone)
• Must be activated on a qualified rate plan
UYW Standard
$6/mo. X 36mos.
NOT ELIGIBLE: 2YR | AAL | Upgrades | Ports from Cricket | BYOD | Plan Migration
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
BYOD PORT-IN
3Q24 CRU Voice Offer Stacking Matrix effective 7/1/24 – Limited Time
How to read this matrix:
Y = offers can stack, multiple promotional credits can be applied to a single device/CTN
N = promotional credits cannot both be applied to a single device/CTN. Generally, greater value promotion takes precedent
N/A = Stacking does not apply due to the conditions of the offer, i.e. smartphone offers and tablet offers or offers requiring specific rate plans which may not be available via ICB.
National
Tiered Device
Offer
National Tiered Device Offer
National Premium Device Trade-in
National
Premium
Device
Trade-in
Business
Smartphone
Add-A-Line
Credit on
eligible UYW
CRU
Smartphone
Port Credit –
Business
Sales/Care &
Online
CRU BYOD
Port-In –
Business
Sales/Care &
Online
N/A
Y
Y
Y
N/A
ACT/RCT*
NBS
Turnkeys w/
Business
Enhanced
plans
ICB Custom
Agrmnt*
ICB Custom
Device Pricing
Y
Y
Y*
Y*
N
Y
Y
Y
Y*
Y*
N
N
Y
Y
Y
N/A
N/A
N/A
N
Y
Y
Y
N/A
N/A
N/A
N
Y
N
N/A
N/A
N/A
Y
Y
N/A
N/A
N/A
Y
N/A
N/A
N/A
Y*
Y*
Y*
N
Y*
CRU Voice +
Data Bundle
All-in-One
N
Y
Y
N
N
Business Smartphone Add – A- Line Credit on eligible UYW
Y
Y
CRU Smartphone Port Credit – Business Sales/Care &
Online/Retail
Y
Y
N
CRU BYOD Port-In –Business Sales/Care & Online / Retail
N
N
N
N
CRU Smartphone + iPad Bundle
Y
Y
Y
Y
N
All-in-One
Y
Y
Y
Y
Y
Y
ACT/RCT*
Y
Y
Y
Y
N
Y
Y
NBS Turnkeys w/ Business Enhanced plans
Y*
Y*
N/A
N/A
N/A
N/A
N/A
Y*
ICB Custom Agreement*
Y*
Y*
N/A
N/A
N/A
N/A
N/A
Y*
N
ICB Custom Device Pricing
N
N
N/A
N/A
N/A
N/A
N/A
Y*
Y*
Y*
Y*
*ICB/Custom pricing and ACT or RCT require approvals and availability varies by channel/segment. ACT/RCT may be requested when Turnkey/ICB offer does not contain activation credits;. Any Turnkey/ICB agreement containing a built-in activation credit MAY
39 NOT stack with ACT for ALL segments and sellers. Customer will receive the best equipment discount/offer available based on eligibility for national offers and custom device pricing, but generally available device offers and custom device credits CANNOT stack.
3Q24 CRU Voice Offer Paths effective 7/1/24– Limited Time
NEW LINE
UPGRADE (Installments)
PORT-IN
Non-Port New Line
Buying new Device (installments)
UYW
Standard
Activation
Credits
Device
Credits
UYW
Premium
$360
$360
CRU Smartphone
Port In Credit*
+
CRU Smartphone
Port In Credit*
+
ACT**
ACT**
National
Device
Offers:
National
Device
Offers:
$150
National
Device
Offers:
Trade-in and
Tiered
$30
Service
Discount
UYW
Advanced
New/existing
Fiber and/or AIAB + NEW CRU
or
New/existing CRU
+ new Fiber
and/or AIA-B
Trade-in and
Tiered
$30
New/existing
Fiber and/or AIAB + NEW CRU
or
New/existing CRU
+ new Fiber
and/or AIA-B
$150
BYOD
UYW
Standard
UYW
Advanced
$150
$600
CRU BYOD Port In
Credit
N/A
Trade-in and
Tiered
2Q CRU Offer Plan / 2024 / © 2023 AT&T Intellectual Property (internal use only)
National
Device
Offers:
$30
N/A
New/existing
Fiber and/or AIAB + NEW CRU
or
New/existing CRU
+ new Fiber
and/or AIA-B
ACT**
ACT**
National
Device
Offers:
National
Device
Offers:
$30
New/existing
Fiber and/or AIAB + NEW CRU
or
New/existing CRU
+ new Fiber
and/or AIA-B
N/A
$100
$100
N/A
National
Device
Offers:
$500 or
$350 off w/
N/A
N/A
BYOD
$150
Business
Smartphone
Activation Credit
+
Trade-in and
Tiered
NextUp
TURN-IN
UYW
Premium
Business
Smartphone
Activation Credit
+
$150
Trade-in and
Tiered
$30
New/existing
Fiber and/or AIAB + NEW CRU
or
New/existing CRU
+ new Fiber
and/or AIA-B
*CRU Smartphone Port-in Credit not available in Retail
** ACT/RCT require approvals and availability varies by channel/segment.
40
Buying new Device (installments)
DEVICE PAID
OFF
$150
Trade-in and
Tiered
RCT*
Trade-in and
Tiered
RCT*
NextUp Turn-in/
Upgrade
$30
New/existing
Fiber and/or AIAB + NEW CRU
or
New/existing CRU
+ new Fiber
and/or AIA-B
N/A
Effective 5/10
AWB Device Offer | Franklin A50 Offer
FREE Franklin A50 with
AWB on EIP/IP 36
Business Customers (CRU) can get a Free Franklin A50 via monthly credits
when purchased on installment with eligible AWB plan.
Eligible rate plan:
• AWB Premium | Advanced | Standard
Credit:
• 36-month Installment Plan required
• 36 monthly credit for $5.83
(Max Credit $209.99)
• Pay $0/mo. after credits
•
2YR/3YR Service agreement
•
$0.99
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Model:
SKU:
SKU:
MSRP:
MR6110
6468D
6237D
$209.99
MSRP: $309.99
GA Launch: 3/26
AT&T Internet Air for Business | Offers
Service Offer
All In One for Business
Device Offer
ATT 5G Gateway
Cradlepoint
All In One for Business
AT&T 5G Gateway
Cradlepoint
$30 OFF
FREE
50% OFF
Premium | Standard
Get $30 off monthly on NEW AIA-B
Standard or AIA-B Premium plans when
combined with new or existing Unlimited
Smartphone CRU - Limit 1 per account
On 36 EIP/AIP + New Line
Get Business $274.99 5G Gateway for
• $0 on 36-month EIP/AIP Plan
• $0.99 on 3-year contract
• $29.99 on 2-year contract
•
•
Device Offer
$30 monthly credit applied to bill
•
On EIP/AIP, monthly credits applied to
bill to zero out monthly installment
On 2/3-year contract, in cart credits
applied
**Please refer to AIO Offer slide for information of the full offer
**Please refer to AIO Offer slide for information of
the full offer
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
the E300 5G on 2-year
Get the Cradlepoint E300 5G for
• $35 on 36-month EIP/AIP Plan
• $1239.50 on 3-year contract
• $1289.50 on 2-year contract
•
•
Monthly credits applied to bill to
offset monthly installment cost.
On 2/3-year contract, in cart credits
applied
AT&T Internet Air
GA Launch: 3/26
for Business | Device Offer
$0 5G Gateway with new line
Customers must activate a new AT&T Internet Air for Business line on
Standard or Premium rate plan
•
AT&T Internet AirTM for
Business 5G Gateway
Model #: NCM1120D2-D323
Color: White, Sku: 6039E
$0 5G Gateway on 36-month EIP/AIP plan
5G Gateway
MSRP
$274.99
Purchase Structure
Cost
Bill Credits if
Applicable
Post Discount
Net Price
% Discount off MSRP
No Commit
$274.99 one time
n/a
$274.99 one time
n/a
AIP/EIP 36
$7.64/mo
$7.64/mo
$0/mo for 36 mo
100%
2 YR
$274.99
n/a
$29.99 one time
89%
3 YR
$274.99
n/a
$0.99 one time
99%
Buyer’s remorse period: Customer may cancel service within first 30 days and return the 5G Gateway without penalty [See return policy here]
Early Termination/Cancellation Fee applies if customers cancels service after the first 30 days & before their service term ends. EIP 36: Requires
immediate payment of remaining amount financed
2-year & 3-year plans have $150 ETF (declines $5 month-over-month based on full months paid)
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
GA Launch: 3/26
AT&T Internet Air for Business | Cradlepoint E300 5G Offer
50% 2YR MSRP with new AIA-B line
50% off & includes
3 years of Standard
Cradlepoint
NetCloud Manager
Requirement
• Customers must activate a new line
• Applies to either AIA-B Standard or
Premium plans
E300 5G
MSRP
$2,579
Cradlepoint E300 5G
Sku: 6855D
Contract
Pre-Discount
Bill Credits
NEW Price
% Discount
off MSRP
Net Price
after discounts
EIP 36
$71.64/mo
$36.64/mo
$35/mo
~49%
$1,259.96
2YR
$1799.99
$510.49
one time
$1,289.50
one time
~50%
$1,289.50
3YR
$1749.99
$510.49
one time
$1,239.50
one time
~52%
$1,239.50
Buyer’s remorse period: Customer may cancel service within first 30 days and return the 5G Gateway without penalty [See return policy here]
Early Termination/Cancellation Fee applies if customers cancels service after the first 30 days & before their service term ends.
EIP 36 & EIP 24: Requires immediate payment of remaining amount financed
2-year plan has $750 ETF (declines $25 month-over-month based on full months paid)
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Cross Sell | All In One for Business with ABF & AIA-B
Pivot from AT&T Wireless Broadband (AWB) to AT&T Internet Air for Business (AIA-B)
Overview: Recurring monthly discount when Wireless and Wireline and Fixed Wireless Services are coupled
Highlights
▪
Offer
o $30/mo. off AT&T Business Fiber, all symmetrical speeds
o $30/mo. off AT&T Internet Air for Business, Standard & Premium plans
o Messaging: Fiber First (address availability to show Fiber only if available)
▪
▪
Launch dates: March 26th GA, National offer
Goal: Drive customers to couple Wired and Fixed Wireless Internet WITH
Wireless services
▪
Considerations
o Last day AWB $20/mo. discount included in AIO-B Cross Sell offer: 3/25/24
o Existing customers will continue to enjoy the $20/mo. AWB discount so
long as they maintain eligible AWB and Business Wireless services
Terms
▪
▪
Must maintain both Business Wireless & Wired or Fixed Wireless
Internet services to be eligible for the ABF and/or AIA-B discount
Limited to 1 ABF discount and/or 1 AIA-B discount per customer
(not per location)
Criteria
A new service must be added:
▪ New/Existing ABF and/or AIA-B customers must activate new
Wireless BAN
▪ New/Existing Wireless customers must activate new ABF and/or
AIA-B BAN
▪ Wireless plans: Generally available Business Wireless Unlimited
Voice rate plans
▪ Wireline/Fixed Wireless plans: ABF, all symmetrical speeds; AIA-B,
Standard & Premium
Stackability
A new service must be added:
▪ AT&T Business Wireless National device offers (i.e., trade-ins, tiered
offers), Auto Bill Pay (discount applied after Auto Bill Pay), Wireless Bill
Credit, Activation Credits, Reward Card Switcher offers, Wireless MRC
discounts, Wireless standalone retention offers
▪ AT&T Business Fiber National Reward Cards ($125, $300/$500)
▪ AT&T Internet Air for Business Devices Offers, National Device Offers
All In One for Business w/ ABF & AIA-B / March 2024 / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
ACT- AT&T CLOSING TOOL
Requirements:
•
•
•
•
•
•
•
CRU only, minimum 5 lines per request
Requires competitive need and Director or higher approval (min. Level 3, no delegation
permitted outside of peer Level 3 or higher)
Credit amounts selected should be based on competitive need and price disadvantage
Offer cannot be re-purposed or altered w/o approval from MPM Product & Pricing
Submissions only permitted by Direct Sales Teams (SP’s handled via Channel Manager or
ISS/FMM team)
Excludes Retail store reps
No Sole Proprietors
Available activation credits:
Smartphones (no rate plan restrictions – all Smartphone plans with a monthly charge are
eligible for the same credit amounts
•
Installments: $50, $100 or $150 + $50 Trade-In Bonus*
•
2-yr: $50 or $100 for Smartphones + $50 Trade-In Bonus*
OFF
Credit payout options:
1. Spread ACT credit over 36mo.
2. Spread ACT credit over 24mo.
(depending on Equipment contract)
3. Lump Sum (exception based)
Other device types
•
•
$50 for data devices (tablets, hotspots, etc.); No trade-in Bonus option
$25 or $50 for Feature Phones; no Trade-In Bonus option
FirstNet ACT Credits
•
•
•
$50, $100, $150 or $200 for Smartphones + $50 Trade-in Bonus*
$25, $50 or $75 for Feature Phones / QMDs - No Trade-in Bonus Option
$25, $50 or $75 for Data Only Devices - No Trade-in Bonus Option
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Welcome to the AT&T Closing Tool site (sharepoint.com
RETAIL AT&T Mobility Center of Excellence site (no Sole Proprietors)
*Trade-in Bonus http://www.attbusinesstradein.com;
Bonus not applied if using other generally available trade-in offers
UPDATED: AT&T Retention Tool (RCT), effective 11/17
RCT is a field authority pricing envelope that enables sellers to provide authorized customers with pre-approved,
one-time upgrade credits for qualifying mobile devices on eligible wireless service plans. The offer is intended
to RETAIN/SAVE existing business and should be used only on a limited, as needed basis. RCT is not a
generally available offer. It should only be used in competitive situations requiring additional closing
incentives.
WHAT SELLERS NEED TO KNOW:
RCT is only for qualified business customers with respect to their Corporate Responsibility User (CRU) lines of service.
• Consumers/Individual Responsibility Users (aka Signature Program customers) are excluded.
• Federal gov't and eRate customers – contact ICB Pricing instead.
• Sales leadership approval (Level 3 DOS/RVP/SCVP or higher) is required for each RCT request.
• The RCT templates (6 different versions) contains the terms of the available limited time offers. It is the seller's
responsibility to complete the correct template with the approved upgrade credit offer details (e.g., Offer Period,
eligibility requirements, applicable credit amount, etc.) and provide template to the customer using approved means.
Credit amount options:
$100 for smartphone upgrades
$50 for smartphone upgrades
$25 for feature phone upgrades
$50 for eligible data-only device upgrades
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
RCT requests and additional
resources:
RCT (sharepoint.com)
Select Market Offers
Select Market- $10
off UYW
Select Market- Free Device
Select MarketFree Device
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Select Market Offer| Phoenix
$10 Off Unlimited Your Way
Business customers with qualified zip codes in select markets can get a
$10/mo. bill credit for each new smartphone line activated or upgraded on
an Unlimited Your Way for Business-eligible plan
Max Bill Credit: $10
▪
$10 Monthly Credit starting on 1st or 2nd bill and applied for 36 months
Plan Requirement:
▪
▪
UYW for Business 2.0- Standard, Advanced, Premium
UYW for Business- Stater, Performance, Elite
Wireless Requirement
▪ New CRU line of service (with or without port in) for a smartphone on 36 mo. IIP/EIP on
an UYW-eligible plan.
▪ Existing CRU line of service -upgrade for a smartphone on 36 mo. IP/EIP on UYW-eligible
plan.
EXCLUDES: new basic/quick messaging phone activations on the eligible plans
EXCLUDES: new smartphone activations or upgrades on the eligible plans at custom (ICB-only)
discounted rates (e.g., using an MRC modifier)
Stackable:
▪
▪
▪
Offer only available in the following markets:
• Phoenix Area
Make sure to check the ELIGIBLE ZIP CODE list!
Make sure
to check the
ELIGIBLE ZIP
CODE list!
National Device Offers
ACT Credit
Phoenix device offer
Not stackable with Add-a-line, Port-In or BYOD Offers, IHX offers
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Select Market Offer | Phoenix
Apple iPhone 14 128GB
FREE Device Offer
New and existing customers purchasing select smartphones in
participating channels within the targeted Phoenix, AZ market can get
a Free Smartphone when activating on an eligible wireless plan and
purchasing an eligible smartphone on an AT&T Installment plan.
Requirements:
▪
▪
Add a new line or upgrade an existing line
Purchase an eligible smartphone on an AT&T Installment plan
(iPhone 14, S23 FE, Pixel 8A, moto g stylus 5G 2024  NEW TO OFFER, Eff. 7/19)
Google Pixel 8A
Stackable:
▪
▪
$10 UYW Select Market Offer
ACT Credit
Offer only available in the following markets:
Make sure to check the ELIGIBLE ZIP CODE list!
• Phoenix Area
Phoenix Tiered Smartphone Offer
Samsung S23 FE
Make sure
to check the
ELIGIBLE ZIP
CODE list!
moto g stylus 5G 2024
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
TURNKEY
Business Enhanced Acquisition (BEA-MM) Turnkey
Business Enhanced
Acquisition (BEA-MM)
Turnkey
Business Enhanced Retention (BER-MM) Turnkey
Business Enhanced
Retention (BER-MM)
Turnkey
Business Enhanced Standard Tablet
FirstNet Turnkey for NBS
Business Enhanced
Standard Tablet
FirstNet Turnkey
for NBS
Turnkey Implementation
Support Request Process
Support Request
Process
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Turnkey
Implementation
FirstNet Core Tablet Turnkey
FirstNet Core
Tablet Turnkey
Custom PricingICB
Custom PricingICB
Click to view all Business Enhanced plans
Business Enhanced Turnkey Updates
What’s New on 6/10
+$50 Port-In/Upgrade Credit
The Port-In/Upgrade Credit is increased an additional $50
across all eligible Business Enhanced plan tiers.
Free iPhone 15 on the
Advanced and Pro plans
Free after the Smartphone
Equipment Credit and the
Port-In/Upgrade Credit on
Advanced & Pro plans.
No trade-in required.
Improved Retention Turnkey
Click to view all Business Enhanced plans
Business Enhanced Plans
Plus
Advanced
Pro
$25/mo.
$35/mo.
$45/mo.
Per Smartphone1
Per Smartphone1
Per Smartphone1
Up to $599.99
Up to $899.99
Up to $1,049.99
Total Smartphone Credit
Total Smartphone Credit
Total Smartphone Credit
$449.99 Smartphone Equip. Credit
$150.00 Port-In/Upgrade Credit NEW
$699.99 Smartphone Equip. Credit
$200.00 Port-In/Upgrade Credit NEW
$799.99 Smartphone Equip. Credit
$250.00 Port-In/Upgrade Credit NEW
(Credits over 36 months)
(Credits over 36 months)
(Credits over 36 months)
Stacks with ACT Credit
Stacks with ACT Credit
Stacks with ACT Credit
Plan Includes:
Plan Includes:
Plan Includes:
•
Mobile Hotspot
•
Mobile Hotspot
•
Mobile Hotspot
•
Roam North America
•
Roam North America
•
Roam North America
•
10GB Data Management
•
Business Fast Track
•
Roam Latin America
•
ActiveArmor Security
•
50GB Data Management
•
BE International Package
•
ActiveArmor Advanced
•
Business Fast Track
•
100GB Data Management
•
ActiveArmor Advanced
Min. 75 existing lines for BER-MM is lowered to 25 lines.
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
1. Plan rate for Installment or BYOD. $10 additional for smartphones on contracts.
Click to view all Business Enhanced plans
Turnkey/ICB Support Request Process
Click to view all Business Enhanced plans
Turnkey/ICB Support Request in Salesforce
Territory | Platinum | DSA | Customer Success | B2B
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
1
Create New Opportunity in Salesforce and add one or more CRU Products
2
Select “Create SR in Salesforce” under the Opportunity
3
Choose Request Reason – AT&T Mobility Center of Excellence
4
Choose Request Type – Pricing & Contracting (Business or FirstNet
Turnkey, ICB, or Other)
5
Enter the request description and complete all required fields
6
Attach supporting documents as needed and select Submit SR
Business Enhanced for MM Turnkey Acquisition (BEA-MM) | Effective 6/10/24
Stacks
with
ACT/RCT
Min. 11 new smartphone lines in 90 days (may have no more than 100 existing lines today)
No custom terms. New contract only.
All Mid-Markets segmented customers eligible
Available to Alliance for Mid Markets
customers only
Business Enhanced
No trade-in required
Plus
Advanced
Pro
KEU B (BYOD)
NEW LINES ONLY
$25*/mo.
$ 35*/mo.
$45*/mo.
$15/mo.
Up to $449.99 (over 36 mos.)
Up to $699.99 (over 36 mos.)
Up to $799.99 (over 36 mos.)
—
$100 $150 (over 36 mos.)
$150 $200 (over 36 mos.)
$200 $250 (over 36 mos.)
—
Included
Included
Included
Included
Roam North America
Roam North America
Roam North America + Roam Latin America
Business Enhanced International Package
Roam North America
Business Fast Track
None
Up to 50GB
Up to 100GB
None
Data Management
Speeds may slow after 10GB
if the network is busy
Speeds may slow after 50GB
if the network is busy
Speeds may slow after 100GB
if the network is busy
Speeds may slow after 50GB
if the network is busy
ActiveArmor
ActiveArmor Advanced
ActiveArmor Advanced
None
$15/mo. for new lines (Standard)
$25/mo. for new lines (Advanced)
$25/mo. for current lines
$30/mo. for current lines
Includes unlimited talk, text, & data
and no data groups or line caps
Smartphone Plan
Smartphone Equipment Credit
on EIP/AIP 36
Port-In/Upgrade Credit
on EIP/AIP 36
Mobile Hotspot
International
Security
Tablets
$15/mo. for Feature Phones | $25/mo. for Wearables
Feature Phones/Wearables
Data Devices
Hotspots, Laptops, & Tablets
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
$35/mo.
Business Connect Pooled
Special DataConnect (non-pooled)
Overage charges apply
No overages – speeds slow to 128kbps after cap
1GB
5GB
2GB
5GB
25GB
50GB
$15/mo.
$25/mo.
$20/mo.
$25/mo.
$45/mo.
$80/mo.
*$10 additional for smartphones on 2/3-yr service terms
Business Enhanced for MM Turnkey Retention (BER-MM) | Effective 6/10/24
Stacks
with
ACT/RCT
NEW Min. Requirement – Minimum 25 existing CTN Lines (can be used if you have a KEU Turnkey or KEU plans today)
No trade-in required
No custom terms. New contract only.
All Mid-Markets segmented customers eligible
Available to Alliance for Mid Markets
customers only
Business Enhanced
CRUs must have a $10+ recurring monthly
service charge to count towards the CRU min.
Includes unlimited talk, text, & data
and no data groups or line caps
Plus
Advanced
Pro
$25*/mo.
$35*/mo.
$45*/mo.
Up to $449.99 (over 36 mos.)
Up to $699.99 (over 36 mos.)
Up to $799.99 (over 36 mos.)
$100 $150 (over 36 mos.)
$150 $200 (over 36 mos.)
$200 $250 (over 36 mos.)
Included
Included
Included
Roam North America
Roam North America
Roam North America + Roam Latin America
Business Enhanced International Package
Business Fast Track
None
Up to 50GB
Up to 100GB
Data Management
Speeds may slow after 10GB
if the network is busy
Speeds may slow after 50GB
if the network is busy
Speeds may slow after 100GB
if the network is busy
Security
ActiveArmor
ActiveArmor Advanced
ActiveArmor Advanced
Tablets
$15/mo. for new lines (Standard)
$25/mo. for new lines (Advanced)
$25/mo. for current lines
$30/mo. for current lines
Smartphone Plan
Smartphone Equipment Credit
on EIP/AIP 36
Port-In/Upgrade Credit
on EIP/AIP 36
Mobile Hotspot
International
$15/mo. for Feature Phones | $25/mo. for Wearables
Feature Phones/Wearables
Data Devices
Hotspots, Laptops, & Tablets
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
$35/mo.
Business Connect Pooled
Special DataConnect (non-pooled)
Overage charges apply
No overages – speeds slow to 128kbps after cap
1GB
5GB
2GB
5GB
25GB
50GB
$15/mo.
$25/mo.
$20/mo.
$25/mo.
$45/mo.
$80/mo.
*$10 additional for smartphones on contracts
Business Enhanced Standard for Tablets (BES-T) | Effective 2/24-LTO
$15/mo.
Business customers (CRU) receive $10/mo. credit per line when adding a
min. of 25 NEW tablets on Business Enhanced Unl. Standard Tablet Plan.
Tablet plan offer
for NEW lines
Rate Plan Requirement:
•
Activation on Business Enhanced Unlimited Standard (w/o tether) Tablet Plan
Requirements:
•
Request/Implement BES-T Turnkey Rate Letter
•
Purchase 25 NEW tablets on Installment Plan, Contract, or No Commit within 90 days
•
Available for NEW lines for customers on an existing Custom Contract
•
Custom Contract: ACDA MAC/ACDA Attainment/Line Commitment
•
For customers without a custom agreement or no agreement, request BES-TCA Turnkey
Details:
•
List Price: $25/mo.
•
Monthly Recurring Credit: $10/mo.
•
$10/mo. credit does not expire as long as the Turnkey requirements met
•
Net Price $15/mo.
Offer Available with the following:
•
National Device Offers
•
ACT Credit ($50)
Not eligible:
•
Existing lines moved to the Business Enhanced Standard Tablet plan will not receive the $10 modifier.
•
Not for standard agreements or existing CTNs
•
Government customers or Government Agreements
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Stacks
with ACT
Credit
FirstNet Core Standalone Tablet Turnkey | Effective 2/24-LTO
$15/mo.
FirstNet Mobile Special Unlimited Core Standard Tablet Turnkey
Enterprise and Mid-Markets segmented customers only
Limited Time
Offer
(FN-CT) Non-Government
Stacks
with FirstNet
ACT Credit
Rate Plan Requirement:
FirstNet Mobile Special Unlimited Core Standard for Tablets
•
List Price: $25/mo.
•
Modifier: $10/mo.
•
$10/mo. credit does not expire as long as the Turnkey requirements met
•
Net Price $15/mo. for NEW CTNs only
Requirements:
•
NEW activations only on FirstNet Mobile Special Unlimited Core Standard for Tablet plan
•
Purchase a new tablet on EIP, Contract, No Commit, or BYOD
•
Amendment to a current Custom ACDA (MAC/Attainment/Line Commitment), Custom AMB
or New Line Commitment Agreement.
•
Not available as an amendment to a Standard Agreement. No Government agreements
Line Requirement:
•
Minimum of 25 NEW Tablet CRUs within 90 days from countersignature
Offer Available with the Following:
•
National Device Offers
•
FirstNet ACT Credit
Not Eligible:
•
Existing lines moved to FN-CT TK plan will not receive the $10 modifier.
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
FN-CT Turnkey FAQ
FN-CT Turnkey FAQ
New FirstNet Turnkey for NBS | For 25+ line opportunities
New or amendment to AMB or ACDA required
FirstNet FAONBM Offer
For National Business FirstNet Agency
Paid customers only
FN Subscriber Paid Ineligible
Minimum 25 new smartphone lines required within 90 days of contract effective date
Good for new and existing customers of any size
Unlimited
Smartphones
Tablets
MiFi/USB/Laptops
Activation Credits
5GB Pooled
$41.99/mo.
$35/mo.
$55/mo.
2-yr, IP, or OOC
IP or OOC
2-yr in contract
$32/mo.
$25/mo.
$35/mo.
2-yr, IP, or OOC
IP or OOC
2-yr in contract
$37.99/mo.
$25/mo.
$35/mo.
2-yr, IP, or OOC
IP or OOC
2-yr in contract
Available via generally available FN offers and ACT/RCT as applicable
“Check with your COE team about possible device offers with these plans.”
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Custom Pricing – ICB (Individual Case Basis)
If you have a customer who has 100 or more
lines of service and you need custom pricing
and the Turnkeys don’t fit the requirement,
you can work with Mobility COE team
A few things to keep in mind:
• Who is the competitor?
• How many lines of service do they have to bring to AT&T?
• How many Smartphones, Data Only devices?
• How much data do they need per user?
• How much are they paying with the competitor today?
• How much will it cost them to cancel their current service (ETFs, pay off
devices, etc.)?
• How do they purchase devices (BYOD, Installment Plans, 2 year)?
• How is the service being used, who are the end users?
• What will it take to win the business?
Engaging the Mobility Center of Excellence via
Salesforce Support Requests
Where to Start
Opportunity
• Users can submit a Salesforce Support Requests to any Mobility COE team via an Opportunity
ID
• Users must use an Opportunity ID to engage the Pricing team for ICB or Turnkey requests
Account
• Users can submit a Salesforce Support Request to these teams when using an Account:
• General
• Billing
• Contracting
Be sure to have a good understanding of the situation and what you will need to
win based on a 2-yr total cost of ownership before engaging Mobility COE team.
Once your request has been submitted to the team, they will submit to ICB. All
1-2 days for submission, 3 or so days for ICB to provide a rate letter back and
then you will be able to provide a proposal to your customer. After acceptance,
allow 3-7 days for contract, and countersignature and implementation.
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Request Type
Account
Opportunity
Pricing – ICB and Turnkey
Requires Opportunity ID
YES
Contracting
YES
YES
General
YES
YES
Billing
YES
YES
Submitting a Support Request
•
•
This video details how to engage the Mobility COE via a Salesforce Support Request, please
consult this on how to engage us in Salesforce.
VIDEO - Mobility Center of Excellence | Overview & Salesforce Engagement Process
MM Turnkey | Implementation
Click to view all Business Enhanced plans
Click to view all Business Enhanced plans
Dark Blue: Sales
Pricing Support
Turnkey – 24 hr SLA
(must meet requirements)
ICB – 3-5 days SLA
Support Request
Support
Request
Rate Letter
Present Rate
Letter to
Customer
Contracting
Customer
E-sign
AT&T
Counter
Sign
Mobility
Agreement
Created
Contracting Support
Average time from request to completion is 3-5 business days
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Submit for
New FAN/
Migrate to New
Agreement
Process
Sales
AT&T Internet Air for Business
Plans
Qualifications
Offers
Pricing
Devices
Competitive
Comparison
Accessories
Static IP
Plans
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
AT&T Internet Air for Business | Simple plans and pricing
GA Launch: 3/26
Value Prop: Reliable internet for a low price, with our best wireless speeds at your business locations
Qualify service address for coverage
Competitive Pricing
Simple plans & predictable pricing
Purchase device or BYOD, add accessories
Best Speeds at Business Location3
5G/5G+ or 4G LTE provided based on customer
service address4
Device Flexibility . (sold separately)
5G
Gateway
5G External
Antenna
WiFi
Extender
New business 5G Gateway
5G Antenna & Wi-Fi Extender
Enterprise Routers and BYOD
Cradlepoint
Routers
Premium Offering
Select rate plan
STANDARD
PREMIUM
$601 | $302
$1001 | $702
Standalone | w/ All-in-One
QCI 9
Standalone | w/ All-in-One
250 GB of QCI 7 -> QCI 9
AT&T may temporarily slow data speeds if the
network is busy.
After 250GB, AT&T may temporarily slow data
speeds if the network is busy.
Lets customers choose a higher level of priority for
the first 250GB of data in each billing period - a
benefit when the network is busy5.
1)
2)
3)
4)
5)
Includes $5 Auto Bill Pay discount. Does not include taxes and fees
Fees extra. Price after $5/mo. Autopay/paperless billing discount & $30/mo discount w/elig AT&T business wireless plan. Discounts start w/in 2
bills. Limited to 1 device per account
Service may be slowed, suspended, terminated or restricted for misuse, abnormal use, interference with AT&T's network or ability to provide
quality service to others. Plans are not intended for consumer entertainment apps, continuous video streaming, web hosting, or public/guest WiFi and may not be used in any manner prohibited under your Business Agreement (see prohibited network uses/activities in the Business
Agreement and at www.att.com/aup).
Plans include access to both 4G LTE and 5G/5G+ services, if available at your designated service address. AT&T 5G/5G+ requires compatible
device. Coverage not available everywhere. 5G+ is offered in limited locations in specific cities. Wireless technology varies by device. See
att.com/5Gforyou for details.
After 250GB, AT&T may temporarily slow data speeds if the network is busy.
GA Launch: 3/26
AT&T Internet Air for Business | Pricing
Description
Standard Plan
Premium Plan
Best Speeds at Business Location2
Customers can choose a higher level of priority
for the first 250GB of data used in each billing
period - a benefit when the network is busy3.
QCI 9
250 GB of QCI 7 -> QCI 9
Rate
$65
$105
w/ AutoPay & Paperless
Bill Discount
$60
$100
w/ All In One for Business
$35
$75
$30
$70
(Limited to 1 discount per BAN)
w/ AutoPay & Paperless
Bill Discount + All In One
for Business
1.
2.
3.
Monthly pricing before applicable monthly regulatory fees and applicable taxes
AT&T may temporarily slow data speeds if the network is busy
After 250GB, AT&T may temporarily slow data speeds if the network is busy
AT&T Internet Air for Business / March 2024 / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
AT&T Internet Air for Business | Comparison with AT&T Wireless Broadband
AT&T Internet Air for Business
AT&T Wireless Broadband*
Requires service address qualification
No service qualification required
STANDARD
PREMIUM
STANDARD
ADVANCED
PREMIUM
Best speeds at business location1
Best speeds at business location
with 250GB Higher Priority Level1
$702
$802
$1002
$602 | $303
OR
Standalone | w/discounts
QCI 9
Standalone | w/discounts
QCI 7
250GB
OR
Up to 25 Mbps
$1002 | $703
QCI 9
NO Fast Track Allotment
Up to 50 Mbps
OR
QCI 9
NO Fast Track Allotment
Up to 100 Mbps
QCI 9
NO Fast Track Allotment
QCI 9
Position for “At Your Place of Business”
Primary connection where fiber is not available
Replace traditional wireline connections
New branch locations/expanding business
Position for “Work on the go”
Pop-up locations
Temporary solutions for special events, trade shows,
flea markets, seasonal kiosks
Quick deployment, fiber buildouts in progress
Secondary connectivity
Alternative service when wired connection not available
Connectivity for on-the-go
Flexible options mobile occupations (food trucks,
mobile health clinics, sales reps)
Rural/Underserved:
Customers with no/limited high-speed internet options; AT&T’s network
strength provides a viable solution across a large coverage area
1)
2)
3)
For Standard plan, AT&T may temporarily slow data speeds when the network is busy. For Premium plan, after 250GB, AT&T may t emporarily slow data speeds if the network is busy.
Includes $5 AutoPay & Paperless Billing discount. Does not include taxes and fees
After $5 AutoPay + $30 All In One (AIO) cross sell offer with new CRU. AIO discount limited to 1 AIA sub per BAN
6
AT&T Internet Air for Business / March 2024 / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Flexible mobile hotspot
*Refreshed plans available 3/26/24
GA Launch: 3/26
AT&T Internet Air for Business | Service Qualification
Eligible customer locations are qualified based on signal strength, speed, and capacity
Tools to Use
What to validate
Opus | MST | Qualificaion Tool
Service Address
Service Not Available
Address level service qualification is required
Service address qualification two ways:
“Service Not Available" result could be due to:
Option 1.
• Existing Customer:
1.
Location is a residential address. Residential
addresses are not eligible
2.
The address is a business, but Market Insights
does not list it as a valid Business Customer
Location (BCL)1. To fix this, the address would
need to be added to the BCL database.
3.
The location is new construction and
therefore AT&T does not recognize the
address. To fix this, the customer needs to
register the address with the USPS before
AT&T can add it to our database.
• Service address will be pre-populated and
can be modified if service address is
different.
Seller utilizes opus to provide immediate AT&T
Internet Air for Business service qualification
response to the customer.
Non-Qualified Address
• New Customers:
• Enter their full service address including
unit/suite.
Option 2.
Seller utilizes MST QQ to qualify and quote
customer.
AT&T needs an accurate record of the customer’s
service address to avoid any future service
interruptions due to address mis-match.
If you believe the service address is not valid due to #2
or #3, submit general support request in salesforce
for MCOE
65
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
AT&T Internet Air for Business | Day 2 product support
How will AIA-B be supported?
Business Care call center (800-331-0500) should be the first stop for most customers who need assistance with AIA-B.
In Scope for Business CARE
Out of Scope for Business CARE
✓
Basic product overview/comparison
X
Adding Static IP address
✓
Assist with order placement (via transfer to sales agents)
X
Complex device configuration or troubleshooting
✓
Billing inquiries
X
BYOD device troubleshooting
✓
Basic troubleshooting (reset equipment, reposition for optimal signal)
✓
Customer moving locations
What will the Business Care agents do?
1.
Validate that the billing and the rate plan that has been provisioned on the customer’s SIM
2.
Validate that SIM card is working and that data usage is occurring on the network; if not, new SIM provided to customer
3.
Assist customer to optimize signal quality at the service address (e.g., reboot, adjust device settings, move device, position near window, etc.)
4. Identify relevant fiber outages that may impact service address and advise customer of status
5. Contact/engage account team that sold the service; poor experience on Standard plan may be an upsell opportunity to Premium (for higher priority data)
6. If actions above do not result in resolution of customer’s trouble, then:
a. Care team may initiate a device warranty exchange/replacement, or
b. If device is outside of warranty period, agent can assist customer with purchase of new device at full retail price, or
c.
If customer did not purchase device from AT&T, Care team will direct the customer to troubleshoot with the equipment manufacturer
NOTE: Basic troubleshooting support can also be provided by “Ask AT&T” chat (powered by AI)
66
AT&T Internet Air for Business / March 2024 / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
GA Launch: 3/26
AT&T Internet Air for Business | Devices
AT&T Internet Air
for Business 5G Gateway
FREE
Cradlepoint E300 5G
with offer
NEW
•
MSRP: $274.99
•
SKU: 6039E
•
Supports 5G+ and 4G LTE
•
Connectivity via 4 Ethernet
Ports (1 - 2.5Gb & 3 - 1GbE)
•
Wi-Fi 6 Certified
•
External antenna capable via
2x2 SMA ports
MSRP: $2,579
Supports 5G+ and 4G LTE
Ethernet Ports: 5xGbE LAN/WAN, 1xSFP+ (10GbE for failover)
Wi-Fi 6 dual band (802.11ax)
4 External antenna ports
Alternate Routers
•
Connect up to 128 devices
Cradlepoints
•
E3000
•
W1850 5G
•
Online Web GUI for
installation and management
Bring your own device (BYOD)
• Certified list of devices@ AT&T Certified Devices
Device setup guide
67
•
•
•
•
•
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
50%
2YR
GA Launch: 3/26
AT&T Internet Air for Business | Offers
Service Offer
All In One for Business
Device Offer
ATT 5G Gateway
Cradlepoint
All In One for Business
AT&T 5G Gateway
Cradlepoint
$30 OFF
FREE
50% OFF
Premium | Standard
Get $30 off monthly on NEW AIA-B
Standard or AIA-B Premium plans when
combined with new or existing Unlimited
Smartphone CRU - Limit 1 per account
On 36 EIP/AIP + New Line
Get Business $274.99 5G Gateway for
• $0 on 36-month EIP/AIP Plan
• $0.99 on 3-year contract
• $29.99 on 2-year contract
•
•
Device Offer
$30 monthly credit applied to bill
•
On EIP/AIP, monthly credits applied to
bill to zero out monthly installment
On 2/3-year contract, in cart credits
applied
**Please refer to AIO Offer slide for information of the full offer
**Please refer to AIO Offer slide for information of
the full offer
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
the E300 5G on 2-year
Get the Cradlepoint E300 5G for
• $35 on 36-month EIP/AIP Plan
• $1239.50 on 3-year contract
• $1289.50 on 2-year contract
•
•
Monthly credits applied to bill to
offset monthly installment cost.
On 2/3-year contract, in cart credits
applied
AT&T Internet Air
for Business | All In One for Business w/ AIA-B & ABF
ALL IN ONE FOR BUSINESS CROSS SELL OFFER!!
Discount
Eligibility
$30/mo. discount on AT&T Internet Air for Business – NEW
and/or
$30/mo. discount on AT&T Business Fiber
Messaging: Fiber First (address availability to show Fiber only if available)
• New/Existing AIA-B and/or ABF customers must activate new Business Wireless BAN on a qualifying plan
• New/Existing Business Wireless customer on qualifying plan must activate new AIA-B and/or ABF service
Qualifying
Fiber
• AT&T Internet Air for Business, Standard and Premium plans
• AT&T Business Fiber, all symmetrical speeds
Qualifying
Wireless
• Generally available Business Wireless Unlimited Voice rate plans for smartphone
Unlimited Your Way-eligible AT&T Business Unlimited Standard, Advanced and Premium;
AT&T Business Mobile Preferred. Select custom ICB plans: Key Enterprise Unlimited, AT&T Business
Enhanced and Mobile Select
Terms
• Must maintain Business Wireless & Internet services to receive AIA-B and/or ABF discount via AIO-B
• Limited to 1 AIA-B discount per BAN and 1 ABF discount per customer
• One Cross Sell offer/customer
Stackability
• Stacks with AIO-B $30/mo. ABF discount
• Reward card offers, device offers, wireless activation credits
Exclusions
• Any Consumer AIA or Wireless plans
• Copper speeds
• Any customers already getting any existing Cross Sell offer, including AIO-B w/ADI or ASEoD
AT&T Internet Air for Business / March 2024 / © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
CONFIDENTIAL
FOR DISCUSSION ONLY
AT&T Internet Air
GA Launch: 3/26
for Business | Device Offer
$0 5G Gateway with new line
Customers must activate a new AT&T Internet Air for Business line on
Standard or Premium rate plan
•
AT&T Internet AirTM for
Business 5G Gateway
Model #: NCM1120D2-D323
Color: White, Sku: 6039E
$0 5G Gateway on 36-month EIP/AIP plan
5G Gateway
MSRP
$274.99
Purchase Structure
Cost
Bill Credits if
Applicable
Post Discount
Net Price
% Discount off MSRP
No Commit
$274.99 one time
n/a
$274.99 one time
n/a
AIP/EIP 36
$7.64/mo
$7.64/mo
$0/mo for 36 mo
100%
2 YR
$274.99
n/a
$29.99 one time
89%
3 YR
$274.99
n/a
$0.99 one time
99%
Buyer’s remorse period: Customer may cancel service within first 30 days and return the 5G Gateway without penalty [See return policy here]
Early Termination/Cancellation Fee applies if customers cancels service after the first 30 days & before their service term ends. EIP 36: Requires
immediate payment of remaining amount financed
2-year & 3-year plans have $150 ETF (declines $5 month-over-month based on full months paid)
70
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
GA Launch: 3/26
AT&T Internet Air for Business | Cradlepoint E300 5G Offer
50% 2YR MSRP with new AIA-B line
50% off & includes
3 years of Standard
Cradlepoint
NetCloud Manager
Requirement
• Customers must activate a new line
• Applies to either AIA-B Standard or
Premium plans
E300 5G
MSRP
$2,579
Cradlepoint E300 5G
Sku: 6855D
Contract
Pre-Discount
Bill Credits
NEW Price
% Discount
off MSRP
Net Price
after discounts
EIP 36
$71.64/mo
$36.64/mo
$35/mo
~49%
$1,259.96
2YR
$1799.99
$510.49
one time
$1,289.50
one time
~50%
$1,289.50
3YR
$1749.99
$510.49
one time
$1,239.50
one time
~52%
$1,239.50
Buyer’s remorse period: Customer may cancel service within first 30 days and return the 5G Gateway without penalty [See return policy here]
Early Termination/Cancellation Fee applies if customers cancels service after the first 30 days & before their service term ends.
EIP 36 & EIP 24: Requires immediate payment of remaining amount financed
2-year plan has $750 ETF (declines $25 month-over-month based on full months paid)
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
AT&T Internet Air
AT&T Internet Air
for Business | Competitive Offer Comparison
for Business positions AT&T fixed wireless to better compete in the market
No Data Overages
1 offer, 2 rate plans
Standard
(Typical download
speed ranges,
Mbps1)
LTE: 10 - 71
5G: 38 – 215
5G+: 139 – 389
Premium
(Typical download
speed ranges,
Mbps1)
LTE: 10 - 71
5G: 38 – 215
5G+: 139 – 389
•
•
GA Launch: 3/26
Standalone
Rate
$60
Standalone
Rate
$100
Cross Sell2
$30
Cross Sell2
$70
Best Effort Speeds
Plans cover both 5G & LTE6
T-Mobile
Small Biz.3
No Data Overages (5G only)
2 offers, 2 rate plans
(Typical download
speed ranges, Mbps4)
Standalone
Rate
5G: 72 – 245
4G LTE: 30 – 110
$60
Business3
(Typical download
speed ranges, Mbps4)
Standalone
Rate
5G: 77 – 292
4G LTE: 37 – 119
$60
•
•
Verizon
300GB Cap (LTE), No Data Overages (5G)
2 offers, 6 rate plans
LTE Business5
Cross Sell2
(Download, Mbps)
$40
10
$69
$39
Up to
25
$99
$69
Up to
50
$199
$169
Standalone
Rate
Cross Sell2
(Download, Mbps)
$40
Best Effort Speeds
Plans cover both 5G & LTE7
•
•
•
Cross Sell2
Up to
5G Business5
Cross Sell2
Standalone
Rate
Up to
100
$69
$39
Up to
200
$99
$69
Up to
400
$199
$169
Speed capped plans
Separate plans for LTE and 5G
Higher rack rates
NOTE: All pricing above excludes any applicable taxes and fees. Prices after discounts with enrollment in Autopay and paperless billing (except VZ).
1)
Speeds are best effort, will vary, and are not guaranteed. Ranges are based on 25th to 75th percentile of data compiled through crowd-sourced speed tests for mobile services. See Performance Characteristics for details.
2)
Cross-sell discounts require an active postpaid voice line for each internet plan. AT&T and Vz limit discount to one per account. TMO allows up to 5 discounts per account.
3)
Sources: Small Business Internet Service | T-Mobile for Business and Business Internet Services | T-Mobile for Business (current as of 2.28.24; subject to change)
4)
Source: Internet Services | T-Mobile’s Broadband Internet Access Services
5)
Sources: 5G Business Internet Solutions | Verizon and LTE Business Internet Plans and Services | Verizon (current as of 2.28.24; subject to change)
6)
Plans include access to both 4G LTE and 5G/5G+ services, if available at your designated service address. AT&T 5G/5G+ requires compatible device. Coverage not available everywhere. 5G+ is offered in limited locations in specific cities. Wireless technology varies by device. See att.com/5Gforyou for details.
7)
Delivered via 5G cellular network; speeds vary due to factors affecting cellular networks. Not available in all areas; addresses ineligible for unlimited 5G Business Internet may be eligible for 4G LTE in select areas or other Business Internet options across national mobile wireless footprint.
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
GA Launch: 3/26
AT&T Internet Air for Business | Static IP Address Overview
AT&T Internet Air for Business supports static IP address on 4G LTE speeds
WHAT IS IT?
• Static IP is a non-changing internet address
PRICING
•
$6 MRC per Static IP address, 1 Static IP per Rate Plan
(CTN)
•
Max of 30 Static IPs per Customer (1 per CTN). >30
addresses requires a Custom APN (additional costs)
• Use Cases:
• Email & FTP servers that requires users to connect
from the internet
• Remote access to corporate networks (VPNs, etc.)
• Firewall and SD-WAN configuration
How to Provide
•
Bookmark for Ordering: Shared Public APN (Public IP Address) Information Portal for step-by-step links and instructions
•
For custom solutions: Engage Mobility Technical Engineer via Salesforce or open a Service Request (SR) in ROME
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
GA Launch: 3/26
AT&T Internet Air for Business | 5G Gateway
AT&T Internet Air
for Business 5G Gateway1
•
MSRP: $274.992 SKU: 6039E
•
Supports 5G+ and 4G LTE
•
Connectivity via 4 Ethernet Ports (1 - 2.5Gb & 3 - 1GbE)
•
Wi-Fi 6 Certified
•
External Antenna capable via 2x2 SMA ports
•
Connect up to 128 devices
•
Online Web GUI for installation and management
Resources
Protect Advantage not available for this device
•
Device Setup Video
•
Device User Manual
•
Datasheet
•
Quick Start Guide
•
Business Product & Pricing List
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
1.
2.
Device sold separately from AIA-B rate plan.
Price before tax.
GA Launch: 3/26
AT&T Internet Air for Business | 5G Antenna
An external antenna can boost the wireless
reception of 5G gateway when the base unit cannot
be located where the wireless signal is optimal
AT&T Internet Air
•
•
•
for Business 5G Antenna1
MSRP: $149.992 SKU: 4873S
Indoor 5G+ and LTE 2x2 MIMO
Includes 15 ft LSR200 white cable and 2 SMA/TS9 adapters
Installation steps
• Locate close to a window, away from electrical devices that can
cause electromagnetic interference
• Connect cables to Antenna and Gateway
• Mount the device vertically using either suction cup, desk mount,
wall mount
• Toggle ON External Antenna setting in 5G Gateway by accessing
WebGUI and selecting Antenna icon
• Validate 5G/4G signal LEDs on Gateway
Allows customer to locate the 5G Gateway closer to LAN
connections or in areas with lower signal quality (e.g.,
equipment closet)
Not available on accessory installment
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Resources
• Link to Quick Start Guide
• Link to Product Brief
• 30’ and 50’ cable length options from Parsec available via SPEED
Portal
• Link to datasheet
1.
2.
Device sold separately from AIA-B rate plan.
Price before tax.
AT&T Internet Air for Business | Wi-Fi Extender
GA Launch: 5/31
The Wi-Fi extender enhances your indoor wireless coverage provided by the 5G Gateway to provide better
service for your connected devices.
Support up to 3 extenders to add additional coverage
A mesh network will let you move around the office without reconnecting
Simple setup wirelessly with the Wi-Fi Protected setup (WPS)
Flexible Layout allows you to choose how to connect the pairing of the 5G
Gateway and added extenders for your office needs
Easy Management of your AT&T Wi-Fi Extenders in on place using the web User
Interface (UI) from the AT&T 5G Gateway
▪
▪
▪
MSRP: $149.99 SKU: 4658S
Not available on accessory installment
Compatible with AT&T Internet Air for Business 5G Gateway only
2 LAN ports (1x2.5GE and 1x1GE)
Coverage up to 1,500 sq ft with strong mesh signal
Installation steps
▪
Pair the Extender with Gateway via two methods:
▪
Pressing WPS on both devices within a meter of each other
▪
Tether the Wi-Fi extender to the 5G Gateway via ports
Resources:
▪
Link to Quick Start guide
FLEET SOLUTIONS
Fleet Solutions
Fleet Complete –
FREE Fleet Tracker
New Fleet
Complete Unl. plan
Comparison
Matrix
Fleet Complete
Bundle
Fleet Complete $100 off Dash
Camera
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Fleet Promotions
Effective 3Q24 (7/1 - 9/30)
AT&T Fleet Complete
AT&T Business and FirstNet customers receive a $100 bill credit per line when activating a new line
and purchasing AT&T Fleet Complete Vision dash camera with the Insights suite bundle.
Customers also receive free hardware when purchasing 10 or more FC Vision lines.
FirstNet customers receive FTxw Fleet tracker at no cost when activating a new line.
AT&T Business customers also qualify when they activate a new line of Fleet Complete with invehicle Wi-Fi upgrade.
Free
Dash Camera
+ $100 credit
Free
Fleet Tracker
AT&T Fleet Management (Geotab)
$5/mo off AT&T Fleet Management (Geotab) KP2 dash camera when purchasing the no-upfront
cost bundle or unbundled (w. upfront hardware cost) on Turnkey (25+ lines).
Discount applied monthly for 36 months; total credit: $180
© 2024 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners
$29/mo on
Turnkey
Find more details in the
Fleet Solutions Hub in Salesforce Knowledge
AT&T Fleet Solutions
Which solution is right for my customer?
AT&T Fleet Management
AT&T Fleet Complete
Highly customizable with robust
integrations & longer deployment timeline
Out of the box solution with low
customization & high speed to deployment
Telematics + in-vehicle
Wi-Fi + OEM integration
SaaS platform + API’s &
Software Development Kit (SDK)
Modern, intuitive SaaS
platform
Fleet, asset, &
camera
capabilities
Transactional, self-serve
sale, ordered via OPUS
Dedicated
overlay support
Great for fleets of all sizes
with “standard” use cases
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
More OEM integration options
EV / Sustainability reporting
FedRamp Certified
Great for fleets managing
specialized vehicles or
requiring custom integration
AFM(Geotab) & Fleet Complete | Comparison Matrix
Feature
Fleet Complete
Geotab
Direct
Direct
Telegence or ACC
Telegence
ACC and Telegence
Fulfillment Process
Seamless ordering and activation. 3-7 business days from order to delivery.
More manual activations but highly customizable. 10+ business days from order to
delivery (depending on inventory levels).
Contracting & Pricing
Post demo/discussion - a new/existing customer is provided quote, signs agreement, and
immediately moves to ordering and fulfillment.
Custom contracting and customer pricing for every deal. Average completion time
20+ business days.
Fleet Tracking device
FTxw, FT1, MGS800
GO9, GO9 Rugged
Vision
Sensata 3rd party add-in (AP1, KP2, CP2)
AT1 (BeWhere white labelled for FC) available in wired, solar, or battery
BeWhere 3rd party add-in (BeWired,BeSol, BeTen, BeMini)
Mobile App
Single pane of glass view
Single pane of glass view
Desktop App
Single pane of glass view
Single pane of glass view
AT&T FC Hub offers a complete suite of solutions tailored to a variety of hardware devices, web,
and mobile interfaces
More robust for back-end integration to customer systems
Support Model
Dashcam
Asset Tracking
SDK for back-end systems integration
EV and Hybrid assessment
EV Suitability Assessment tool, Green Fleet dashboard
OEM Integration
GM, Ford
GM, Ford, Stellantis, John Deere, Volvo, AutoCar, Vermeer, Caterpillar, Mac, Navistar
FirstNet Dashcam
Vison (FirstNet Trusted)
N/A
FirstNet Fleet Tracking
FTxw (FirstNet Trusted)
GO9, GO9 Rugged (FirstNet Trusted)
FirstNet Asset Tracking
AT1 (BeWhere white labelled for FC)(FirstNet Trusted)
BeWhere, Geotab (FirstNet Trusted)
FedRAMP Certified
Wifi Capability
N/A
FTxw – up to 10 connections
N/A
Network Connectivity
4G/LTE
4G/LTE
Gov Contracting
NASPO
NASPO, GSA, SourceWell
ELD/HOS
Deployment (Install)
80
Additional info
Integrated into FC HUB through FC Big Road
Self install or Professional install available
Self install or Professional install available
ATT Business, OIL
ATT Business ,AFM Wiki, OIL
© 2022 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners
ATT Business
ATT Business
AFM Wiki
AT&T Fleet Complete Solutions Guide
Fleet solutions count as a Data GA, offer multiple GA’s per vehicle, per customer, and can be sold bundled or standalone. Connected Dash Cams
(FC Vision) are a new & growing market and can be sold standalone.
Fleet Complete - Fleet tracking with FC Hub
Track, manage, and analyze your mobile
workforce with insights including vehicle
location, fuel use, driving behavior, and vehicle
maintenance needs.
Fleet Complete FTxw device can provide invehicle WiFi connectivity.
FC Vision - Dash camera
Enhance driver safety and mitigate risk with AIpowered road-facing & dual-facing dash cams
that provide views of road conditions and
driver activities in real-time.
FC Connected Devices – Asset tracking
Locate light to heavy duty assets with basic
track-and-trace functionality. Integrates into
FC Hub; with solar or hardwire power options.
FC Big Road ELD – Hours of service logging
Simplify reporting and reduce costs for FMCSA
compliance with user friendly Electronic
Logging Device (ELD) management tools.
Key Features
Track:
Platform
•
Location, movement
•
Trip history & geofencing
•
Fuel use & idle time
•
Engine diagnostics & vehicle
maintenance
•
Driver behavior, inc. seatbelt
on/off & distracted driving
•
Harsh braking & cornering
•
Rapid acceleration
•
Accident recordings (FC Vision)
1.
Fleet Complete HUB – redesigned,
cloud-based, mobile ready
software platform
2. FC Hub – new dashboards, improved
filtering, all solutions on 1 platform
3. Vision – AI-powered event driven
recordings that automatically sync
to the cloud for on demand retrieval
4. Vision – Advance Driver Assistance
System provides real time driver
coaching w. audible alerts
Hardware
1.
Universal OBDII fleet tracker (FTxw
& FT1)
2. FTxw device – core fleet tracking
capabilities plus in-vehicle wifi for up
to 10 connections
3. FTxw is FirstNet® Trusted
4. Self-install and onboarding
resources or optional paid install &
onboarding
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Benefits
1. 10-15% increase in productivity
2. 20-30 minutes in driver time
per day
3. 10-15% overtime reduction
4. 15-20% increase in vehicle
utilization
5. 20-25% reduction in fuel
expenses
6. 5-10% reduction in vehicle idle
time
* Based on Fleet Complete customer feedback
Pricing
Create a quote from MST or the
Master Price List - SOCs & SKUs
Official quote & contract provide
by RSM
Ordering
Fleet Complete Regional Sales Manager
OPUS Ordering Cheat Sheet
Resources
Full playbook w. support resources,
hardware, & pricing guide
Demo Videos
Brief & Presentation
AT&T Fleet Management
GO Anywhere Asset tracker &
no-upfront cost bundle launch
New asset tracker & no-upfront
cost bundle launching 3/18
AT&T Fleet Management (Geotab) is launching the GO
Anywhere asset tracker (MSRP: $99.99) on March 18th!
You’ve been asking- so we are also launching a no-upfront
hardware cost bundle for the GO Anywhere device same day!
Key Features:
•
•
•
•
Asset data integrates directly into AFM platform
Battery powered, up to 10 year battery life
Ruggedized, IP68-IP69K rated
Outdoor tracking w. configurable reporting
Want to learn more?
AFM Asset Management Product Brief (external facing)
AFM Pricing Wiki
Does not impact AT&T Fleet Complete.
GO Anywhere Asset Bundle
25 or fewer lines
$11/line
25 or more lines
$10.49/line
Includes:
Device
GO Anywhere
Data Plan
5 MB
Software plan
GO Anywhere Asset
Tracking
Introducing a new Fleet Complete Bundle!
Unlimited In-vehicle Wi-fi + Fleet Complete Standard insights
Turn your vehicle into a
mobile workstation
Access
systems
Complete
reports
Reward
employees
Plus track location & driver behavior
Only
$40
$35
/ mo
$5 FTxw hardware (FTXWHW - Currently FREE on Promo)
$10 Fleet Complete Standard software (FCSTNDRD)
$25 Unlimited Data (CRU: FCFLETUNL or FirstNet: FNFLETUNL)
Available in all Channels
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
|
Fleet Complete Promotions
Effective 3Q24 (7/1 - 9/30)
AT&T Business and FirstNet customers receive a $100 bill credit per line when activating a new line
and purchasing AT&T Fleet Complete Vision dash camera with the Insights suite bundle.
Customers also receive free hardware when purchasing 10 or more FC Vision lines.
Fleet Complete Vision
Free hardware + $100 bill credit
Free
Dash Camera
+ $100 credit
Fleet Complete
Road
or Dual Facing
Vision
Options
Fleet Complete Vision
Road or Dual Facing Options
Customers receive a $100 bill credit per line when purchasing AT&T Fleet
Complete Vision solution on the Insights suite bundle.
$100 credit offer requires: new line activation, FC Vision software (ONLY Bundle Suite; SOC:
VSNSUITE), purchase of road-facing or dual-facing hardware, and an eligible Vision data rate plan to
qualify.
PLUS
Customers also receive road-facing or dual-facing FC Vision dash camera
hardware at no cost when purchasing 10 or more FC Vision lines.
Offer requires: new line activation, FC Vision software (Basic, Standard, Advanced, & insights
bundle eligible), purchase of road-facing or dual-facing hardware, and an eligible Vision data rate plan
to qualify. Req: order 10 lines or greater
All Segments eligible.
FC Vision external facing Promo Flyer
Qualifying SOC/SKU’s & and full disclaimers for FC Vision promotion:
FC Vision external facing Promo Flyer
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners
(internal only): Click here
Fleet Complete Promotions
Effective 3Q24 (7/1 - 9/30)
FirstNet customers receive FTxw Fleet tracker at no cost when activating a new line.
AT&T Business customers also qualify when they activate a new line of Fleet Complete with in-vehicle
Wi-Fi upgrade.
Free
Fleet Tracker
Fleet Complete FTxw
Free hardware
Customers receive Fleet Complete FTxw Fleet tracker with in-vehicle WiFi
hardware at no cost with the purchase of Fleet Complete solution.
Eligibility:
FirstNet Primary & Extended Primary
Requires new line activation, FC Connected Device software (Standard or
Advanced), and any FirstNet Fleet Complete data rate plan.
AT&T Business
Requires new line activation, FC Connected Device software (Standard or
Advanced), and 1GB or Unlimited in-vehicle Wi-fi Fleet Complete data rate plan
(Rate Plan SOC: FCFLEET1G or FCFLETUNL).
Fleet Complete FTxw
Qualifying SOC/SKU’s & and full disclaimers for FTxw promotion:
Learn more about FTxw here
(internal only): Click here
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners
AT&T Fleet Management (Geotab) Promotions
Effective 2Q24 (7/1 - 9/30)
$5/mo off AT&T Fleet Management (Geotab) KP2 dash camera when purchasing the no-upfront
cost bundle or unbundled (w. upfront hardware cost) on Turnkey (25+ lines).
Discount applied monthly for 36 months; total credit: $180
AT&T Fleet Management (Geotab) KP2 Dash Camera
Customers get KP2 Dash Camera no-upfront hardware cost bundle for $29/mo when
purchasing on Turnkey (25+ lines)
Customers get KP2 Dash Camera for $14/mo when purchasing hardware up-front on
Turnkey (25+ lines)
• List rate pricing NOT eligible
• Order BAU process, automatically discounts in OPUS via CPC coding
• All AT&T Business (inc. Public Sector) & FirstNet eligible
$29/mo
on
Turnkey
KP2 Dash Camera
Offer requires: new line activation on 36-month contract, AFM KP2 software (SOCS: AFMBUNSN1, AFMCAMSN1),
hardware purchase , and an eligible data rate plan to qualify. Req. Turnkey contract (25+ lines) to qualify.
Lead offer
25 or more lines
SOC: AFMBUNSN1
Device
KP2 Dash Camera Bundle
$34 → $29/mo
Includes:
KP2 w/ Driver Facing Camera
KP2 Dash Camera Promo Flyer (external approved)
Data Plan
Software plan
Cable
500 MB
KP2 native camera integration
Standard OBDII Data Cable
KP2 Dash Camera Promo Flyer
(external approved)
KP2 Dash Camera Promo T&C
(internal only)
KP2 Dashonly)
(internal
Camera Promo TC
Qualifying SOCS & SKU’s for KP2 Dash Camera promotion
Software SOC
AFMBUNSN1
AFMCAMSN1
KP2 software description
KP2 dash camera software bundle – w. no-upfront hardware
cost
KP2 dash camera software unbundled - w. upfront hardware
cost
Price
(Turnkey
rate)
SOC/SKU order combos
Add all 3 →
Software
Rate Plan
Hardware
$29
Bundled – nonFirstNet
AFMBUNSN1
FMAPI500M
4631S – road & driver facing
$14
Unbundled – nonFirstNet
AFMCAMSN1
FMAPI500M
4630S required – road
4629S optional - driver
Rate Plan SOC
Description
Data
Allotment
Price
(Turnkey rate)
Bundled –
FirstNet
AFMBUNSN1
FNAFM1GB
4628S – road & driver
facing
FMAPI500M
500MB rate plan – for all nonFirstNet accounts
500MB
$5
Unbundled –
FirstNet
AFMCAMSN1
FNAFM1GB
4636S required – road
4629S optional – driver
FNAFM1GB
1GB FirstNet rate plan – FirstNet
only
1GB (FN
Only)
$9
Q2 2024 AT&T Fleet Management (Geotab)
KP2 dash camera Promotion Details
Hardware SKU
Description
Price
(Turnkey rate)
4631S
Non-FirstNet Road & driver facing KP2 dash camera –
for use w. AFMBUNSN1 only
N/A
4630S
Non-FirstNet Road-facing only KP2 Dash Camera – for
$349.99 (upfront)
use w. AFMCAMSN1 only
4628S
FirstNet Road & driver facing KP2 Dash Camera – for
use w. AFMBUNSN1 only
4636S
N/A
FirstNet Road-facing only KP2 Dash Camera – for use w.
$349.99 (upfront)
AFMCAMSN1 only
• $5/mo off AT&T Fleet Management (Geotab) KP2 dash camera when purchasing
the no-upfront cost bundle or unbundled (w. upfront hardware cost) on Turnkey
(25+ lines).
AT&T Business and FirstNet Eligible CRU Customers who activate and purchase a KP2 dash
camera solution will receive a discount of $5/mo for 36 months (max credit: $180). The offer
will require new line activation, KP2 software, KP2 hardware and an eligible KP2 dash camera
data rate plan. Req. 36 month contract.
AT&T Fleet Management KP2 Dash Camera Solution Offer: Available only to qualifying business
and FirstNet customers. Customer must sign up with AT&T Fleet Management to activate
service. Customer can refer to the AT&T Fleet Management service guide for cancellation
restrictions. LIMIT ONE (1) OFFER PER SUBSCRIPTION DURING THREE (3) MONTH PERIOD.
COMPETITIVE INSIGHT
Lead Acquisition
Offer Comparison
Competitive
Comparison
Device Fee
Comparison
Fee Comparison
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Competitor Promotions – Wireless
Active Promotions as of July 29, 2024
*Updated pricing post launch.1Price is $46.66/line. 2Price is $56.66/line. 3Price is $58.33/line. Rates listed include auto-pay and
paperless billing discount. 4 Price is $22.22/mo. 5One free mobility line per business customer. Source: Competitive Advantage
Group Competitor Promo Mobility Report and competitor websites. TMO – new rates description: Select Savings is for SMB
customers w/6 or fewer lines. Go5G offers 10GB of high-speed data in Can/MX + easy device unlock; only for 12 lines or fewer.
Go5G+ offers the same as Go5G with 15GB of high-speed data in Can/MX per mo. & best offers on new lines & upgrades.
6Price is $51.66. 7Price is $61.66. 8Telesales offer 10Port-In/BYOD req. for VZ, AT&T, Spectrum, Claro, Xfinity, or US Cellular
New Plan/Sig. Update =
Digital Only = blue
Prices listed below includes 3rd line free offer discount
Pricing
Standard
Advanced
Premium
Start 5G
Plus 5G
Pro 5G
Select
1
$60
3
$40
6+ $30
1
$70
3
$45
6+ $35
1
$80
3
$55
6+ $40
1
3
6+
1
$75*
3
$50
6+ $40
1
3
6+
1 $60
3 $30
6+ $25
1 $70
3 $401
6+ $30
1 $85/$95
3 $472/$53
6+ $40/$50
1 $90
3 $62
6+ $45
6 Max
12 max
12 max
12 max
$65
$40*
$30
$80
$55
$45
Select Sav. –
1
3
6
Ultimate/+
Edge
Go5G
1 $75
3 $52
6+ $35
Go5G+
1 $90
3 $50
6+ $45
Unlimited
1+
$30
Unlmtd+
1+
$40
Go5G+NEXT
1 $100
3 $72
6+ $55
Activation Credits
•
$150 Smartphone Activation credit
•
•
Targeted - $200/line bill credit – new customers
$100 add-a-line on IP (Retail/Indir./Digital)
$1K per line (10+ lines for BYOD and smartphones; no max) –
not available in retail
Port Credits
•
•
$360 Port-In Credit (prem/elite) - excluding Retail
$150 Retail port-in credit
•
•
$100 Port-In Credit (select plans)
FL only - $360 port-in credit ($10/mo. credit)
•
•
•
$200 Port-In Credit stacks w/BYOD (Ult) –no max
$200 Port-In Credit (max 5; Go5G)
Up to $650/device or ETF buy-out (5 max)
Turnkey &
Private Offers
•
•
•
TK - $150/$200/$250; stackable w/smartphone equip credits and ACT
$25/mo. for 11+ lines
ACT Credits: $150 Voice or $300 (new accts w/no spend); $50 Data
Private Offer: Private offer: $25/line unlimited with
50 new lines (36 mo.) or $15 for BYOD –
CI: $13.42/line - $2/line discount on 100+ lines
Private Offer: $25/line with a free iPhone 13
•
50+ line BYOD - $15/line on Unlim. Select ($750)
Device Offers +
Special 2 Yr.
•
•
•
•
•
Up to $1K off iPhone 15 Pro; Pro Max on Prem. Trade Offer
Up to $700 off iPhone 15/15 Plus w/Trade
UPDATE: iPhone 14 starting $5.99 (CRU only)
Up to $1K off S24+ and S24 Ultra w/trade (new/upg)
Buy More, Save More – BOGO $5/mo. off S24
•
•
•
•
Up to $830 off iPhone 15 series, Samsung S24,
w/Trade (new); up to $830 for upg – Plus/Pro
iPhone 15 $5 or Pro - $10/mo. w/new Pro/Plus
Free i14 new CRU any plan
BYOD
•
•
$600 BYOD Port-In credit for mid/prem. – (all except Retail)
Up to $360 BYOD Port-In Credit (Retail only)
•
$600 Port-In Credit (Plus/Pro 5G)
•
•
Tablet/Data
By the
GB
Up to 10
lines
$14/mo.
per 1 GB
•
$100 extra trade-in value
Up to $730 off i15/i14/i13 w/new line (BU Ult/Ult+); up to
$1K w/trade-in (i14/i15)
Up to $800 off S24 series w/new line (BU Ult/Ult+)
Up to $700 off for iPhone 14/15 BOGO
•
$100 off iPhone & Android devices
w/trade-in and new line (stacks)
•
$500/line device payoff w/BYOD – up
to $2,500
•
Up to $800 Port-In Reward Card (4 Max)
$400 Port-In Credit (Ult/Ult+) stacks w/up to $800 Port-In
RC and Credit of $650/device or ETF buy-out
Free BYOD line for exist. w/new 2+ lines on BU8
•
•
•
•
•
$99 9th gen iPad or 50% off w/new line & 5G plan
Apple Watch BOGO SE 2 up to $250 off 2nd (SMB Offer)
$450 off Samsung Tab S9 FE w/new or $275 off Tab S8+
Free Samsung Tab A9+ w/new line
Up to $380 off Samsung Watch 4-6
•
•
•
•
•
•
•
Voice/Data bundle - $200 off iPad w/qualifying smartphone
Apple Watch BOGO - $300 off second watch
$0.99 Samsung Tab A 9+ 5G 3Yr. or $3.75/mo.
DSA Only – Dell Connected Laptop - $100 act. credit per line
Samsung Triple/Double Bundle – Watch and/or Tablet $0.99/mo.
•
•
•
$200 off select tablets on EIP & select plans
$100 off all iPads, select Samsung, TCL tabs, &
laptops (+$180 off w/trade-in)
NEW: 3 mo. free of $30 BU Laptop plan for new
Retention Offers
•
•
•
Save offer: Voice $5/mo. credit (reoccurring; lifetime)
Save offer: $100/$200 Smartphone Upgrade Credit
Upgrade: $150 upg credit (MM Plat & CS only) Prop to Churn deciles 1-3
•
•
•
$5/mo. low usage savings plan – 10MB
Up to 45% off (prev. 40%) 12 mo.
$400/line credit on upgrades (stackable)
•
$10/mo. to cover suspension fee
•
N/A
Miscellaneous
•
•
X-sell : $30 off ABF (all speeds)
X-sell: $30 off AIA-B Standard & Premium
•
•
•
•
•
X-Sell: $30 off w/CRU + internet/FWA - max 6
Targeted $200 off smartphone w/new line
Pop-up ad - $150 device discount w/new ln
Retail: $300 add-a-line credit; new/select exist
Targeted: $0/mo. iPhone 15 on Pro; $200 bill
credit w/port or new line & or $100 credit add-aline (select mkts; req $35 plan Retail/digital)
TX Switcher offer – 3 mo. free service - Pro/Plus
w/less than 1K lines– select zip codes
•
Targeted CRU: 50% off select Apple, Samsung & Google
phone w/upgrade on any plan
Add-a-line offer w/4 free iPhone 15’s: Select plan only
3rd line on us: (max 12 line; Go 5G Next eligible - $10)
X-sell: $20 off new biz FWA w/existing mobility - max 5
•
X-sell: 1 Free mobile line w/ internet +
voice or existing + free Wi-Fi (1 Yr) +
new mob.5 (1 Yr)
Up to $2.5K in device buy-out via
Reward Card – $500 per port; 3 line
min + requires Spectrum internet
•
89
$50
$30
$20
Advanced
•
•
•
•
Changes in effect on 1/23/2024
Monthly fees and competitive comparisons
–Verizon Jan 2024 Changes
Smartphones
AT&T CRU
Admin
Fees
Regulatory
Cost
Recovery
Charge
Property
Tax
$1.99
$1.25
$0.26
Tablets / Hotspots
Economic
Adjustment
Charge
Regulatory
Property
Cost
Tax
Recovery
Allotment
Charge
Total
Admin
Fees
n/a
$3.50
$1.99
$5.02
$6.01
$0.06
$0.02
$0.00
$3.49
$0.00
$1.40
$0.00
Verizon1
$1.95
$0.09
$0.00
$2.98
$3.97
T-Mobile2
$0.00
$3.49
$0.00
n/a
$1.25
$0.26
Economic
Adjustment
Charge
Total
n/a
$3.50
$0.98
$1.06
(Tablet/Basic Ph)
(Tablet)
$2.98 $3.97
$3.06 $4.05
(Hotspot/Rtr.) (Hotspot/Rtr.)
n/a
$1.40
1 The VZW “Economic Adjustment Charge” was introduced on 6/16/22, increased to $2.98 on 12/5/22, and will increase to $3.97 on 1/23/24. The original $0.98 EAC charge still
applies to tablets & basic phones and will remain the same. Connected devices such as watches are not impacted.
2 T-Mobile “Business Unlimited” & “Go5G”/“Go5G Plus” plans for accounts up to 5 lines include taxes and fees. Taxes/fees are excluded for all 6+ line accounts and all lines on the
“Business Unlimited Select” plan.
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
As of 12/29/2023
Device Fees and competitive comparisons
Upgrade Fees
2 year
DPP
BYOD
AT&T
$0/$45
$30
$0
Verizon1
$0/$35 (1-10 line
$0/$35 (1-10 line
$0
T-Mobile2
n/a
$0/$35 (Retail)
$0/$35 (Retail)
accts.)
accts.)
Activation Fees
No Commit
$0
Equip Chg + SIM
$5
All
$0
$0 (Telesales)/
$0/$35 (1-10 line
$0/$35 (1-10 line
accts.)
$35 (Retail + 1-10 line accts.)
$0/$35 (Retail)
$0/$35 (Retail)
$20/$0 (Telesales/Care/Online )2
$35 (Retail)
accts.)
1 Verizon: All fees waived for Enterprise/Fed/State & 11+ line business accts, plus no fees for IoT & BYOD lines. $35 upgrade fee may be waived in Telesales with supervisor
approval.
2 T-Mobile: $35 “Device Connection Charge” applies in Retail. B2B is exempt in Telesales/Care & Online. Telesales/Care/Online channels charge B2B $20 for activation which is
designated a “Sim Kit Fee”. In these channels, there is no charge if e-sim is requested.
Updated 10/24/23
AT&T Business | Competitive Comparison (Eff. 9/1)
Low Tier
AT&T
UYW Standard 2.0
Auto Billpay
VZ Business Unlimited TMO Business Unlimited
Start 5G
Select1
Top-Tier
AT&T
UYW Advanced
2.0
VZ Business Unlimited
Plus 5G
TMO Business Unlimited
Advanced1
AT&T
UYW Premium 2.0
VZ Business Unlimited TMO Business Unlimited
Pro 5G
Ultimate / Ultimate+1
$10/line
$5/line
$5/line- $25 max
$10/line
$5/line
$5/line- $25 max
$10/line
$5/line
$5/line- $25 max
1 Line
$60
$65
$60
$70
$70
$70
$80
$80
$85/$95
2 Lines
$110
$110
$90
$120
$130
$120
$140
$140
$140/$160
3 Lines
$120
$135
$90
$135
$150
$120
$165
$165
$140/$160
4 Lines
$140
$140
$105
$160
$180
$140
$200
$200
$170/$200
5 Lines
$150
$150
$120
$175
$200
$160
$225
$225
$200/$240
6 Lines
$180
$180
$150
$210
$240
$180
$240
$270
$240/$300
Addt’l Lines
+$30
+$30
+$25
+$35
+$40
+$30
+$40
+$45
+$40/$50
Taxes & Fees
Not Included
Not Included
Not Included
Not Included
Not Included
Not Included1
Not Included
Not Included
Not Included1
Mobile Security
Basic
--
Scam Shield
Advanced
Bus. Mobile Secure
Scam Shield
Advanced
Bus. Mobile Secure
Scam Shield Premium
5G
Included
Included
Included
Included
Included
Included
Included
Included
Included
Video Up To:
SD- 480p
Tablets HD
SD-480p
SD-480p
HD-1080p
UHD 4K
HD-720p
UHD 4K
UHD 4K
UHD 4K
Unlimited
Deprioritized Data
Unlimited
Deprioritized Data
50GB
50GB
100GB
100GB
Unlimited High
Speed
Unlimited High
Speed
Unlimited High
Speed
Tethering
Per Line
5GB,
then 128kbps
5GB,
then 600Kbps
5GB – 5G
Unlim – 3G
100GB,
then 128kbps
100GB 4G/5G, then
reduced to 3Mbps on 5G
UWB or 600Kbps on
4G/5G Nationwide
50GB- 5G
Unlim 3G
200GB,
then 128kbps
200GB 4G/5G, then
reduced to 3Mbps on
5G UWB/ 600Kbps on
4G/5G Nationwide
100GB (200GB on
Ultimate+)
Unlim 3G
International
Mexico/Canada
included
Mexico/Canada
included
TravelPass (2 days per
5GB high-speed in 11
month)
European countries, then
Mex/Can incl (2GB high
unlim 128kbps
speed/day, then
215+ countries / destinations:
unlimited 3G)
unlim 128kbps
Network Deprioritization
Threshold
Additional value
1.
2.
3.
Mid-tier
Basic Call Filter
Mex/Can incl (2GB 5GB high-speed in Mex/Can,
high speed/day, then 11 European countries, then
unlimited 3G)
unlim 128kbps
215+ countries / destinations:
unlim 128kbps
Call filter
Scam Shield, Paramount+, Advanced Call Filter
Vix+
$15 UYW Tablet Plan
Call filter
5G UWB Included
Scam Shield, MS 365
4 full flight Wi-Fi +
unlimited 1hr in-flight
sessions,
Other2
International
Day Pass (7/mo.)
Mex/Can Incl
Includes text and
high speed data in
19 Latin American countries
TravelPass (4 days per 5GB high-speed in 215+
month)
countries / destinations
Mex/Can incl (2GB high then unlim 256kbps
speed/day, then
unlimited 3G)
Advanced Call Filter
Call filter
Scam Shield Prem, MS
Fast Track
5G UWB Included
365 or Netflix, Unlim in$15 UYW Tablet Plan 50% off Pro Tablet Plan
flight,
Other2, AppleCare+ and
Business Essentials3
Plans still available following 4/23 launch of ‘Go5G Plus’ plans; taxes are included for accounts w/1–5 lines on Advanced or Ultimate/Ultimate+, “3rd line free” promotional pricing is included (max 5 CRU lines)
Apple TV+, Paramount+, Vix+, Canva Pro and Facebook on Us included with ‘Advanced’ and ‘Ultimate/Ultimate +’
Only on the Business Unlimited Ultimate+ plan
RATE PLANS
Unlimited Your Way 2.0
Mobile Select-Pooled
Unlimited Your
Way 2.0
Mobile SelectPooled
AT&T Internet Air for
Business
Business Mobile
Preferred
AT&T Wireless
Broadband
UYW 2.0 None Phone Plans
UYW 2.0 None
Phone Plans
ATT Cruise Portfolio Enhancements
ATT Business International Portfolio
AT&T Business
International
Portfolio
AT&T Cruise
Portfolio
Enhancements
AT&T Unlimited
Tablet 2.0
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
AT&T Data Connect
Effective 5/29
AT&T Unlimited Tablet 2.0
A wireless data plan for your tablets
AT&T Unlimited Tablet 2.0 plan
Eligible device
Tablet
SAVE $10
Service
Data Restrictions
Unlimited data
After 22GB, AT&T
temporarily slow data
speeds if the network is
busy
Monthly service charge
$20
/mo
$30
Tethering/Hotspot: No tethering/Hotspot use
Video Streaming: Plan includes the Video management feature/ Standard Def
.F O R N E W L I N E S
Business customers can receive a $10
discount on their tablet rate plan when they
activate a new tablet line on AT&T Unlimited
Tablet 2.0.
International Roaming: Monthly plan price does not apply to international data usage
AT&T UNLIMITED TABLET 2.0 PLAN: Available only to qualified business and government customers with an eligible
AT&T wireless service agreement that includes, without limitation, the Additional Service and Equipment Related Terms
found at att.com/abs-addtl-terms or comparable provisions (Business Agreement). For Corporate Responsibility User
(CRU) lines of service only. Plans are limited to one line and require a compatible tablet, sold separately. All wireless
services are subject to the terms and conditions of your Business Agreement. AT&T service is subject to AT&T network
management practices. See att.com/broadbandinfo for details.
Eligible Channels:
•
Direct
•
Alliance
•
Call Center
•
Retail
Eligible activation type:
• New lines only (no migrations)
o Ports and non-ports
Effective 5/10
AT&T Wireless Broadband- Rate Plans
FREE Franklin A50
Connect wherever your business takes you
Plan2
AT&T Wireless Broadband
Standard
AT&T Wireless Broadband
Advanced
AT&T Wireless Broadband
Premium
Monthly service charge1
With AWB Premium |
Advanced | Standard
FREE
Data restrictions3
$70
Data speeds up to 25 Mbps.
$80
Data speeds up to 50 Mbps.
$100
Data speeds up to 100Mbps.
$0/mo. x 36mos.
AT&T may temporarily slow data
speeds if the network is busy.
AT&T may temporarily slow data
speeds if the network is busy.
AT&T may temporarily slow data
speeds if the network is busy.
1 Includes a $5/mo. discount off the plan charge when enrolled in both AutoPay and Paperless Billing.
Discount starts w/in 2 bills after enrollment. FEES EXTRA
* $0.99 on 2YR/3YR
FREE M6 Pro
With AWB
Premium | Advanced | Standard
FREE
$0/mo. x 36mos.
2 Plans are not intended for consumer entertainment applications, continuous video streaming, web hosting, or public or guest Wi-Fi and may not be used in
any manner prohibited under your Business Agreement (see prohibited network uses/activities at http://www.att.com/abs-addtl-terms &
http://www.att.com/aup). When used indoors, plans require sufficient in building cellular coverage for optimal performance.
3 Data throughput speeds are capped at a maximum available data speed, which may not provide you with the highest speed available in a location at a specific
point in time. Each plan’s "up to" data speed is not guaranteed to be your actual speed; actual speeds vary & may be affected by a number of factors, including
your proximity to a cell site, cell site capacity, the number of other users connected to the same cell site, terrain, AT&T network management practices, your
applications, and your in-building coverage. Data throughput speeds of up to 50 Mbps and up to 100 Mbps require a device with a Category 18 or higher modem
& use where enhanced AT&T 4G LTE-Advanced service or 5G/5G+ service is available.
* $0.99 on 2YR/3YR
Effective 3/26
AT&T Internet Air for Business- Rate Plans
Connect wherever your business takes you
Plan
AT&T Internet Air for
Business
Standard
AT&T Internet Air for
Business
Premium
Monthly service
charge
$601
Additional Features
Data restrictions
Video Management feature- helps
preserve bandwidth by slowly data
recognized as video to Standard
Definition
(feature can be turned off/back on)
AT&T may temporarily slow
data speeds if the network is
busy.
Higher level of priority for first 250GB
of data
$1001
Video Management feature — helps
preserve bandwidth by slowing data
recognized as video to Standard
Definition (feature can be turned
off/back on)
5G Gateway Offer
with new AIA-B line
FREE
$0/mo. x 36mos.
After 250 GB,
AT&T may temporarily slow
data speeds if the network is
busy.
1 Fees extra. Includes a $5/mo. discount off the plan charge when enrolled in both AutoPay and Paperless Billing.
Discount starts w/in 2 bills after enrollment.
AT&T Internet Air for Business Limitations: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference
with our network or ability to provide quality service to others. Plans are not intended for consumer entertainment applications, continuous video
streaming, web hosting, or public or guest Wi-Fi and may not be used in any manner prohibited under your Business Agreement (see prohibited
network uses/activities at att.com/abs-addtl terms or the comparable portion of your Business Agreement and att.com/aup).
Unlimited Your Way for Business 2.0
All plans for phones include AT&T 5G/5G+ access , unlimited data, talk & text in and between the U.S., Canada and Mexico & unlimited text from the U.S. to 200+
countries. Speed and data restrictions may apply. Monthly per line prices below (a) are after AutoPay and paperless bill discount ($10)
UYW Benefits
ENDING
4/30
AT&T Business Unlimited Premium
1
line
2
lines
3
lines
4
lines
5
lines
6
lines
7
lines
8
lines
9
lines
10
Lines
• 200GB of hotspot data per line
• AT&T ActiveArmor advanced mobile security
FLEXIBLE
7 days of IDP for
Business on
Premium
(including Spam Risk and Auto Fraud call blocking, identity
monitoring, public Wi-Fi protection and more)
• HD and 4K UHD video streaming, if available
• AT&T Business Fast Track (Assigns a higher priority to
eligible business data originating on and traveling over the AT&Towned domestic 4G LTE network, benefitting you during times of
network congestion )
• Roam Latin America for Business
$80
$70
$55
$50
$45
$40
$40
$40
$40
$40
(Unlimited talk, text and data in 19 Latin American
countries)
Coverage and data speeds vary by country. International usage should not
exceed domestic usage.
Roam Latin America
for Business on
Premium
• International Day Pass (IDP) for Business at no cost
for up to 7 days per line per bill
Add IDP for Business to each line to use your plan in included
destinations.
AT&T Business Unlimited Advanced
1
line
2
lines
3
lines
4
lines
5
lines
6
lines
7
lines
8
lines
9
lines
• HD video streaming
SECURE
Protection with the
help of AT&T
ActiveArmor
10
lines
• 100GB of hotspot data per line
• AT&T ActiveArmor advanced mobile security
(Including Spam Risk and Auto Fraud call blocking, identity monitoring,
public Wi-Fi protection and more)
Mix and match for
your business
needs
RELIABLE
$70
$60
$45
$40
$35
$35
$35
$35
$35
$35
1
2
3
4
5
6
7
8
9
10
$60
$55
$40
$35
$30
$30
$30
$30
$30
$30
Increased tethering
on Premium &
Advanced
AT&T is America’s
largest & most reliable
5G & wireless network
(with Video Management feature off)
After 50GB, AT&T may temporarily slow data speeds if the network is busy
AT&T Business Unlimited Standard
• 5GB of hotspot data per line
• AT&T ActiveArmorSM mobile security
Including Spam Risk and Auto Fraud call blocking.
• SD video streaming
AT&T may temporarily slow data speeds if the network is busy
line
lines
lines
lines
lines
lines
lines
lines
lines
lines
2YR /3YR Contact +$25
Max 10 lines per Unlimited Your Way plan group.
Taxes, fees, & other monthly charges extra.
BST
Unlimited Your Way for Business | Non-Phone Plans
Choose none-phone plans to add to your group
Device
Tablet
• Unlimited data for use in the U.S.,
Mexico and Canada
• HD video streaming
Services
Wearable
Camera
• Unlimited talk, text
and data for use in the
U.S.
• Unlimited data
for use in the U.S
(with Video Management feature turned off)
• HD video streaming
• AT&T 5G/5G+ access
(with Video Management
feature turned off)
40 GB tethering ( hotspot speed slowed to max
of 128 Kbps for the rest of bill cycle)
Data
restrictions
Monthly plan
charge
AT&T may temporarily slow data speeds if the network is busy.
$20
$10
$55
$45
$40
Premium
Advanced
Standard
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
$20
$20
Hotspot device or laptop
• 15GB data for use
in the U.S., Mexico
and Canada
• 50GB data for use in
the U.S., Mexico and
Canada
100GB data for use in
the U.S., Mexico and
Canada
• HD video streaming
• HD video streaming
• HD video streaming
(with Video Management
feature turned off)
(with Video Management feature
turned off)
(with Video Management
feature turned off)
• AT&T 5G/5G+
access
• AT&T 5G/5G+ access
• AT&T 5G/5G+
access
Data Overage: $10 per 2GB
Data Overage: $10 per 5GB
Data Overage: $10 per 5GB
N/A
N/A
N/A
$25
$65
$100
$25
At least 1 phone line is required to add non-phone device
to plan group. If no phone line, first standalone nonphone device is billed at basic phone single line pricing
for AT&T Business Unlimited Standard without any
AutoPay and paperless bill discount ($75/mo..).
AT&T Business Mobile Preferred
A plan designed with mid-sized business in mind
Choose a plan
AT&T Business Mobile Preferred
Unlimited domestic data, talk & text
Eligible devices
Monthly service charge
Smartphone purchased at full price, on an
installment plan, bring your own or on a
month-to-month term
$65
Smartphone with a service commitment
$85
Taxes and fees extra.
*Advertised price includes a $20 monthly discount applied to the standard monthly service charge ($85)for the plan. Discount is applied as a monthly bill credit.
Includes:
• Unlimited domestic data, talk & text
• Unlimited talk from the U.S. to Canada & Mexico4
• 5G/5G+ access1
• Unlimited text from the U.S. to 120+ countries
• AT&T ActiveArmorSM advanced mobile security
• No roaming charges for plan data, talk & text use in Canada and
Mexico5
(including Spam Risk & Auto Fraud Call Blocking, Identity Monitoring,
Public Wi-Fi Protection, and more)2
• Tethering/mobile hotspot use with compatible devices
• High definition video streaming (with Video Management
feature turned off)3
• AT&T Business International Travel Pack for use when traveling in
over 210 other countries found at att.com/globalcountries. Feature
includes data use at a maximum speed of 256 Kbps, $0.25 per minute
calling, and unlimited text.6
Mobile Select – Pooled Plan
Overview
Select a plan for your device
Pooled
Data
Smartphone on installment plan,
Unlimited
Domestic
Talk & Text
•
•
Data allowance (monthly service charge)
Features
None
100 MB
1 GB
3 GB
5 GB
7 GB
10 GB
•
N/A
N/A
$
35
$
45
$
55
$
65
$
Smartphone with a
service commitment
N/A
N/A
$
60
$
70
$
80
$
90
$
Data-only device1
N/A
$
102
$
20
$
40
$
50
$
60
$
Feature phone
N/A
$
purchased at full price, bring your own, or on
a month-to-month term
(basic or quick messaging)
35
80
105
75
N/A
Plans for the following devices don’t have a data allowance to contribute to the data pool, but the plans can still be part
of the data pool, and the devices can benefit from any unused data in the data pool at the end of the bill cycle:
Connected device3
$
5
N/A
Wearable4
$
10
N/A
Taxes, fees and other monthly charges extra.
Data Overage: Pay-per-use rate of $0.000009536/KB applies.
1
2
3
4
Data-Only Devices: tablets, laptops, aircards, netbooks, mobile hotspot devices and select other data-only devices. Excludes routers and devices used for Wireless Wide Area Network connectivity.
Available only for eligible data-only devices that are purchased at full price, on a qualified installment agreement, bring your own, or on a month-to-month term. Plan is not available for use outside the
Domestic Coverage Area; pay-per-use roaming rates will apply.
Connected devices: cameras and select other data-only devices. Plan is not available for use outside the Domestic Coverage Area; pay-per-use roaming rates will apply.
NumberSync pairing with compatible smartphone (sold separately) maybe required to access cellular network for talk, text and data. See att.com/numbersync for details. Apple wearable series 5and higher:
Plan can also be used in Mexico and Canada without roaming charges (OS update may be required). Pay-per-use roaming rates will apply in all other locations. All other wearables: Plan is not available for use
outside the Domestic Coverage Area; pay-per-use roaming rates will apply.
•
Each user is added to the data pool
Users deplete their own data
allowances first and then incur
overage charges at the specified rate
If the data pool's total under usage
exceeds the total over usage at
month's end, the excess under usage
is reallocated to help offset the
overage charges
As users come and go, the data pool
goes up and down depending on
individual contribution!
AT&T DataConnect for Business
Simple and flexible data plans for your data-only device
AT&T DataConnect Plans for Business
Choose the amount of data that’s righ for your business device
Data
50GB
100GB
Eligible Devices
Tablets, laptops, mobile hotspots,
USB modems, and LTE cameras
Tablets, laptops, mobile hotspots,
USB modems, and LTE cameras
Per month
$65
$100
Taxes, fees, and other monthly charges extra. | Data Overage: $10/5GB. Overage must be used in the billing period provided.
What you will see on your bill: Advertised monthly prices include a monthly plan charge ($65 or $100, depending on your selected plan) for
data service and access to such service. *2 Plans are eligible for a $10/mo.. discount on the plan charge when enrolled in both AutoPay and
paperless billing. Discount starts w/in 2 bill cycles after enrollment.
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
AT&T International Portfolio
Staying Connected while abroad is simpler then ever!
International Day Pass for Business
Business Passport
International Day Pass
for Business
Business Passport
Business International
Calling
$12/day
$110/mo.
$15/mo.
Use your domestic talk, text, and
data plan in over 210 destinations
for a low daily fee per line
One time charge for 30 days
Stay connected in 210 destinations
for a flat monthly fee.
Unlimited calling from the U.S. to 85
countries.
Unlimited
Talk
Unlimited
Talk
85 countries
Discounted
Talk
140 countries
Based on
your domestic
plan
Text
Unlimited
Data
after 22GB, speeds
slowed to a max of
256kbps
Recommended for short-term
travel
22GB
Text
N/A
Text
Data
N/A
Data
Recommended for long-term
travel
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Recommended for
International calls
AT&T Business Passport
Get reliable international coverage that includes high-speed data, talk, and text
ATT Business Passport
AT&T Business Passport
$110/mo.
One time charge for 30 days
Stay connected in 210 destinations for a flat
monthly fee.
250 minutes
($0.25/min. overage charges)
Unlimited
22GB
after 22GB, speeds slowed to a
max of 256kbps
Talk
Text
Benefits while traveling within
210+ destinations:
Allotted data + no overages
22GB of data (after 22GB, data
speeds are slowed to a maximum
of 256 Kbps for the rest of the bill
cycle).
International calling
250 Minutes ($0.25/min
overage rate), to stay
connected while abroad.
Data
Recommended for long-term travel
Unlimited texting
Travel with ease with unlimited
SMS messaging.
AT&T International Day Pass (IDP)
The ultimate business travel companion
ATT International Day Pass for Business
AT&T International Day Pass for
Business
$12/day
$6/day for up to 4 add’tl devices
Use your domestic talk, text, and data plan in over
210 destinations for a low daily fee per line
Talk
Based on
your domestic plan
Text
Data
Recommended for short-term travel
Travel with confidence
Use maps and ride share apps to
travel with ease
Experience worldwide
connectivity
Stay connected in over 210
destinations worldwide
Connectivity you can count on
Share images and other important
business information with the office
AT&T Cruise Portfolio
Get to know your AT&T Cruise packages
ATT Cruise Basic
ATT Cruise Plus
ATT Cruise Pass
AT&T Cruise Basic
AT&T Cruise Plus
AT&T Cruise Pass
$60/mo.
$100/mo.
$15/day
One time charge for 30 days
100 Minutes
Overage $1.00 per
minute
Unlimited
100MB
Overage $10 per
100MB
Talk
One time charge for 30 days
Unlimited
Talk & Text
Unlimited*
Text
1GB
Data
Overage $10 per
100MB
Talk, Text &
Data**
For usage only on Telenor
(100+) ships.
Data
*Requires a domestic plan that includes unlimited talk, text, and data. **Subject to domestic plan terms (including data and speed restrictions).
Pay Per Use
For a list of available cruise ships, go to
Talk
Text
Data
$3/minute
$0.50 per SMS
$1.30 per MMS
$2.05/MB
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
AT&T Cruise Ship Guide
DEVICES
Apple
Samsung
Google
Google Watches
iPad
Tablets
Motorola
Sonim
Apple Watch
Samsung Watches
Connected laptop
Apple
Tablets
ATT
Hotspot
Cradlepoints
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
AT&T
Apple | iPhone 15 Series
Offer
Available
iPhone 15 Pro Max
Display
Camera
Chip
Up to 4K
Video
48MPMain
12MP Ultra Wide |
Telephoto
Up to 4K
Video
RAM
Capacity
Up to 23 hrs video
playback
3650mAh
IP68
Titanium w/
textured
matte glass back
Splash, Water Dust
Resistance
Battery
Up to 29 hrs video
playback
4852mAh
Durability
Titanium w/
textured
matte glass back
Splash, Water
Dust Resistance
Storage
8GB
6.7”
48MP Main
12MP Ultra Wide
Colors
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Up to 4K
Video
6.1”
Super Retina XDR
48MP Main
12MP Ultra Wide
6-Core CPU
RAM
128GB |256GB
512GB
Capacity
Up to 26 hrs
video playback
4912mAh
IP68
Aluminum with
color-infused
glass back
Splash, Water Dust
Resistance
Storage
iPhone 15
Super Retina XDR
6-Core CPU
128GB | 256GB
512GB | 1TB
RAM
8GB
iPhone 15 Plus
Super Retina XDR
ProMotion technology
6-Core CPU
256GB
512GB | 1TB
Storage
iPhone 15 Pro
Offer
Available
Offer
Available
6.1”
6.7”
Super Retina XDR
ProMotion technology
48MPMain
12MP Ultra Wide |
Telephoto
Offer
Available
6GB
Up to 4K
Video
6-Core CPU
RAM
128GB | 256GB
512GB
Capacity
Up to 20 hrs
video playback
3877mAh
IP68
Aluminum with
color-infused
glass back
Splash, Water Dust
Resistance
Storage
6GB
Storage
Capacity
IP68
Apple | iPhone 14 Series
Offer
Available
iPhone 14 Pro Max
Display
Camera
Chip
Up to 4K
Video
Up to 4K
Video
RAM
Capacity
Up to 23 hrs video
playback
3200mAh
IP68
Stainless steel
with textured
matte glass back
Splash, Water Dust
Resistance
RAM
Battery
Up to 29 hrs video
playback
4323mAh
Durability
Stainless steel
with textured
matte glass back
Splash, Water
Dust Resistance
Storage
6GB
Colors
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Storage
Capacity
IP68
6.1”
Super Retina XDR
12MP
Main | Ultra Wide
6-Core CPU
128GB | 256GB
512GB | 1TB
256GB
512GB | 1TB
Storage
48MPMain
12MP Ultra Wide |
Telephoto
iPhone 14
6.7”
Super Retina XDR
ProMotion technology
6-Core CPU
6GB
iPhone 14 Plus
6.1”
6.7”
Super Retina XDR
ProMotion technology
48MPMain
12MP Ultra Wide |
Telephoto
iPhone 14 Pro
Up to 4K
Video
Super Retina XDR
12MP
Main | Ultra Wide
6-Core CPU
RAM
128GB |256GB
512GB
Up to 26 hrs video
playback
4323mAh
6GB
Aluminum with
glass back
Storage
Capacity
IP68
Splash, Water Dust
Resistance
Up to 4K
Video
6-Core CPU
RAM
128GB | 256GB
512GB
Up to 20 hrs video
playback
3279mAh
6GB
Aluminum with
glass back
Storage
Capacity
IP68
Splash, Water Dust
Resistance
Apple | iPad
Offer
Available
iPad Mini
iPad Air 5th Gen
iPad 10th Gen
iPad 9th Gen
8.3” Liquid’ Retina Display
10.9” Liquid Retina Display
10.9” Liquid Retina Display
10.2’ Retina Display
MSRP Starting at $649
MSRP Starting at $749
MSRP Starting at $599
MSRP Starting at $459
12MP
Main | Ultra Wide
Up to 4K
Video
12MP
Main | Ultra Wide
6-Core CPU
4GB
RAM
64GB | 256GB
Storage
19.1‐watt‐hour rechargeable
lithium-polymer battery
USB C
Pencil Gen 2
Magic Keyboard
Up to 4K
Video
12MP
Main | Ultra Wide
8-Core CPU
8GB
RAM
64GB | 256GB
Storage
28.6‐watt‐hour rechargeable
lithium-polymer battery
USB C
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Pencil Gen 2
Magic Keyboard
Up to 4K
Video
12MP
Main | Wide
6-Core CPU
4GB
RAM
64GB | 256GB
Storage
28.6‐watt‐hour rechargeable
lithium-polymer battery
USB C
Pencil Gen 1
Magic Keyboard
1080p
Video
6-Core CPU
3GB
RAM
64GB | 256GB
Storage
32.4‐watt‐hour rechargeable
lithium-polymer battery
Lightning
Pencil Gen 1
Magic Keyboard
Apple | iPad
iPad Pro 2024
11” Ultra Retina XDR 13” Ultra Retina XDR
Display
Display
MSRP Starting at $1199.99 MSRP Starting at $1499.99
12MP Wide
12MP Ultra Wide
4K ProRes
Video
iPad Pro 2022
11” Liquid Retina
Display
12.9” Liquid Retina
Display
MSRP Starting at $999.99 MSRP Starting at $1299.99
12MP Wide
10MP Ultra Wide
9-Core CPU
4K ProRes
Video
iPad Air 2024
11” Liquid Retina
13” Liquid Retina
MSRP Starting at $749.99
MSRP Starting at $949.99
Display
12MP
Main | Ultra Wide
8-Core CPU
256GB/512GB
10-Core CPU
Display
4K
Video
iPad Air 5th Gen 2022
10.9 Liquid Retina Display
MSRP Starting at $749.99
12MP
Main | Ultra Wide
Up to 4K
Video
8-Core CPU
8-Core CPU
1TB/2TB
8GB RAM
256GB/512GB
16GB RAM
1TB/2TB
256GB | 512GB
1TB | 2TB
Storage
11” - 31.29 | 13”- 38.99-watt‐hour
rechargeable lithium-polymer battery
USB C
Pencil Pro
Magic Keyboard
6GB | 16GB
RAM
128GB | 256GB
512GB | 1TB | 2TB
Storage
28.65‐watt‐hour rechargeable
lithium-polymer battery
USB C
Pencil Pro
Magic Keyboard
8GB
RAM
128GB | 256GB
512GB | 1TB
Storage
11” - 28.93 | 13” - 36.59‐watt‐hour
rechargeable lithium-polymer battery
USB C
Pencil Pro
Magic Keyboard
8GB
RAM
64GB | 256GB
Storage
28.6‐watt‐hour rechargeable
lithium-polymer battery
USB C
Pencil Gen 2
Magic Keyboard
Apple | iWatch
Offer
Available
Offer
Available
Offer
Available
Apple Watch Ultra 2
Apple Watch Series 9
Apple Watch SE 2nd Gen
Always-On Retina
Always-On Retina
Display
Retina
Display
Titanium
$799
Starting MSRP
Aluminum
Stainless Steel
49mm
64GB
$499.99
Storage
Starting MSRP
Faster on device Siri
Double tap gesture
up to 36hrs
Up to 72 in low power mode
Fast charging
41mm
44mm
64GB
Storage
Aluminum
$299.99
Starting MSRP
Faster on device Siri
Double tap gesture
100M
Water Resistant
Swimproof
High speed water sports
Recreational dive (40m)
Display
up to 18hrs
Up to 36 in low power mode
Fast charging
Stainless Steel
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Aluminum
32GB
Storage
Siri
50M
Water Resistant
Swimproof
40mm
44mm
50M
up to 18hrs
Low power mode
Battery
Water Resistant
Swimproof
Devices | Motorola
Offer
Available
Offer
Available
moto razr
moto razr+ (2024)
6211E
$999.99
SKU
MSRP
6.9” pOLED
4.0” pOLED
50MP
Front Display
moto g stylus 5G (2024)
$659.99
MSRP
SKU
6.9” pOLED
6155E
telephoto
64MP
Main
50MP
13MP Quad Pixel
Ultrawide+ Macro
16MP Quad Pixel
Main
8GB
13MP
MSRP
motorola edge (2022)
6456D
$499.99
MSRP
SKU
6.7” pOLED
1.5” OLED
Front Display
50MP
$294.99
SKU
Main Display
Main Display
Main
6837D
Offer
Available
6.6” FHD+
Display
Display
13MP
Ultrawide+ Macro
50MP
16MP Quad Pixel
Main
13MP
Ultrawide+ Macro
32MP Quad Pixel
RAM
Storage
256GB
8GB
RAM
Storage
128GB
8GB
RAM
Storage
128GB
6GB
RAM
Storage
45W TurboPower
15W wireless
4000mAh
30W TurboPower
5W wireless
4200mAh
30W
5000mAh
30W TurboPower
15W wireless
5000mAh
Charging
Battery
Charging
Battery
Charging
Battery
128GB
Charging
Battery
Snapdragon 8+ Gen3
Snapdragon 7450
Snapdragon 6 Gen 1
Snapdragon 6 Gen 1
IP52 Splash, Water Dust Resistance
IP52 Splash, Water Dust Resistance
Water repellent design
IP52 Splash, Water Dust Resistance
Processor
Durability
Processor
Durability
Processor
Durability
Processor
Durability
Motorola razr+ 2024
Pre Order: 7/10
GA Launch: 7/24
Intelligence Inside and Out
Features
motorola razr+ 2023
motorola razr+ 2024
Display
6.9” | AMOLED HDR10+
165Hz Refresh Rate
6.9” | AMOLED
165Hz Refresh Rate
Camera
32MP Front camera
12MP Rear camera (dual)
32MP Front camera
50MP Rear camera (dual)
Battery
3800mAh
30W TurboPower charging support
4000mAh
45W TurboPower charging support
Memory
256GB
8GB RAM
256GB
8GB RAM
Processor
Snapdragon 8+ Gen 1
Snapdragon 8+ Gen 3
Android 13
Android 14
Operating System
6211E
SKU
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners
AT&T Proprietary (Internal Use Only) - Not for use or disclosure outside the AT&T companies except under written agreement
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
$5.99
TIERED
OFFER
$499.99
2YR
$299.99
3YR
Google | Devices
Offer
Available
Offer
Available
Pixel 8 Pro
Pixel 8
Pixel 8a
6.7’ OLED
6.2’ OLED
. 6.1” Gorilla Glass
Display
Display
50 MP wide
48 MP tele
49 MP Ultra-wide
Up to UHD
12GB
128GB
256GB
Video
Camera
RAM
Fast Charging
Storage
0 to 50%
5050mAh
Google Tensor
G3
IP68
In 30 minutes
Processor
Battery
Water Resistance
50 MP wide
12 MP Ultra-wide
Video
Camera
128GB
256GB
8GB
RAM
Storage
Fast Charging
0 to 50%
4575mAh
Google Tensor
G3
IP68
Battery
In 30 minutes
Processor
Water Resistance
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Pixel Fold
Display
Up to UHD
64 MP wide
13 MP Ultra-wide
Camera
8GB
RAM
Fast Charging
Up to 4K
Video
7.6-inch OLED
48 MP wide
10 MP tele
10.8 MP Ultra-wide
Up to 4K
12GB
256GB
512GB
Video
Camera
128GB
Storage
4492mAh
Google Tensor
G3
IPX67
Processor
.8-inch front +
Display
0 to 50%
In 35 minutes
EOL
Battery
Water Resistance
RAM
Fast Charging
0 to 50%
In 33 minutes
Google Tensor
G2
Processor
Storage
4821mAh
Battery
IPX81
Water Resistance
Google | Watches
Pixel Watch 2
1.2-inch POLED
Display
41MM
4G LTE
Size
Network
2GB
32GB
RAM
Fast Charging
0 to 50%
In 30 minutes
Qualcomm®
Snapdragon Wear
5100
Storage
306mAh
Battery
Water resistant
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Device
Name
Pixel
Watch 2
Model
Number
GD2WG
Color
SKU
MSRP
Matte Black
6846D
$399.99
Champagne Gold
6845D
$399.99
Polished Silver
6844D
$399.99
Sonim | Devices
XP5 Plus
XP10
5.5’
2.8’
Display
$569.99
50 MP
8 MP wide
Emergency &
Push-to-Talk
buttons
SKU
Camera
6GB
RAM
Charging
0 to 50%
In 60 minutes
FirstNet Ready®
MSRP
128GB
Storage
Capacity
5000mAh
IPX9K | IP68
Water Resistance
2.8’
2.8’
Display
6348D
XP3 Plus
XP5 Plus knobs
Display
Display
6404D
$297.99
6351D
$297.99
6720D
SKU
$199.99
MSRP
8 MP
3 Dynamic
Buttons
8 MP
3 Dynamic
Buttons
8 MP
Camera
Camera
2 Dynamic
Buttons
16GB
2GB
16GB
2GB
Storage
RAM
Capacity
0 to 50%
SKU
Camera
2GB
RAM
Charging
0 to 50%
In 60 minutes
FirstNet Ready®
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
MSRP
Storage
Capacity
3500mAh
IPX9K | IP68
Water Resistance
SKU
RAM
Charging
0 to 50%
In 60 minutes
FirstNet Ready®
Charging
3500mAh
In 40 minutes
IPX9K | IP68
FirstNet Ready®
Water Resistance
MSRP
16GB
Storage
Capacity
2300mAh
IPX9K | IP68
Water Resistance
Samsung | Galaxy S24 Series
Galaxy S24
Display
Camera
Zoom
Storage
Battery
Durability
6.2”
Galaxy S24+
6.7”
Galaxy S24 Ultra
6.8”
Dynamic AMOLED 2X FHD+
2500 nits Brightness
Dynamic AMOLED 2X QHD+
2500 nits Brightness
Dynamic AMOLED 2X QHD+
2500 nits Brightness
50MP
50MP
200MP
Main
Up to 8K
Video
Main
Up to 8K
Video
Main
Up to 8K
Video
Standard Features
Quad Telephoto
Space Zoom
Dual Telephoto
Space Zoom
Dual Telephoto
Space Zoom
100x
2x | 3x | 5x | 10x
Snapdragon® 8
Gen 3 Processor
8GB
128GB
256GB
12GB
256GB
512GB
12GB
256GB
512GB
Custom Lock
Screen
30x
RAM
Fast Charging
2x | 3x
Storage
Capacity
0 to 50%
4000mAh
Armor
Aluminum 2.0
IP68
In 30 minutes
Water Resistance
30x
RAM
Fast Charging
2x | 3x
Storage
Capacity
0 to 65%
4900mAh
Armor
Aluminum 2.0
IP68
In 30 minutes
Water Resistance
RAM
Storage
0 to 65%
Capacity
5000mAh
Smart
Keyboard
Titanium
IP68
Security and Privacy
Protected by Knox
Fast Charging
In 30 minutes
Water Resistance
Built-In
S Pen
© 2023 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Samsung | Galaxy Z Flip & Z Fold
Galaxy Z Fold6
Galaxy Z Flip6
Galaxy Z Fold5
Galaxy Z Flip5
7.6” QXGA+ Dynamic AMOLED 2X (Main)
6.3” FHD+ Dynamic AMOLED 2X (Sub)
6.7” FHD+ Dynamic AMOLED 2X (Main)
3.4” Super AMOLED (Sub)
7.6” QXGA+ Dynamic AMOLED 2X (Main)
6.2” HD+ Dynamic AMOLED 2X (Sub)
6.7” FHD+ Dynamic AMOLED 2X (Main)
3.4” Super AMOLED (Sub)
Rear Camera(s)
12 MP Ultra Wide
50 MP Wide
10 MP Tele
12 MP Ultra Wide
50 MP Wide
12 MP Ultra Wide
50 MP Wide
10 MP Tele
12 MP Ultra Wide
12 MP Wide
Front Camera(s)
10MP
Display
Zoom
Storage
Battery
Video
4MP
Up to 8K
Video
10MP
Under-display
10MP
Up to 8K
Video
4MP
Optical Zoom
Digital Zoom
Optical Zoom
Digital Zoom
Optical Zoom
12GB
256GB
512GB
12GB
256GB
512GB
12GB
256GB
512GB
Up to 30x
RAM
Fast Charging
0 to 50%
In 30 minutes
Armor
Aluminum
3x
Up to 10x
RAM
Storage
Capacity
4400mAh
IP48
Water Resistance
Fast Charging
0 to 50%
In 30 minutes
Improved
Armor
Aluminum
Colors
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
2x
Storage
Capacity
4000mAh
IP48
Water Resistance
Up to 30x
RAM
Fast Charging
0 to 50%
In 30 minutes
Armor
Aluminum
Capacity
4400mAh
IPX8
Water Resistance
Video
Digital Zoom
3x
Storage
Up to 4K
10 MP
Under-display
Digital Zoom
Improved
Durability
Up to 8K
Up to 10x
8GB
RAM
Fast Charging
0 to 50%
In 30 minutes
Armor
Aluminum
256GB
512GB
Storage
Capacity
3700mAh
IPX8
Water Resistance
Samsung | Devices
Offer
Available
Xcover Pro
6480D
SKU
$599.99
MSRP
6.6-inch FHD+
Display
Video
6GB
128GB
FHD
RAM
Storage
Fast Charging
capable
Capacity
SM-G736U
-
SKU
Galaxy S23 FE
$799.99
Starting MSRP
6.1-inch Dynamic AMOLED 2
Display
50 MP main
8 MP Ultra-wide
Camera
S23
4050mAh
IP68
Water Resistance
50 MP main
12 MP Ultra-wide
10 MP Tele
Up to 8K
8GB
128GB
256GB
RAM
Fast Charging
0 to 50%
In 30 minutes
SM-S911U
Video
Storage
Capacity
3900mAh
IP68
Water Resistance
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
6859D
SKU
$599.99
MSRP
6.4-inch Super AMOLED / Infinity-0
Display
50 MP main
12 MP Ultra-wide
Up to 8K
8GB
Camera
RAM
Fast Charging
0 to 50%
In 30 minutes
SM-S711U
A15 5G
6040E
SKU
Galaxy A35 5G
$199.99
MSRP
6.5” Super AMOLED
Display
6087E
SKU
Video
Video
50 MP wide
8 MP Ultra-wide
128GB
4GB
128GB
6GB
Storage
Capacity
4500mAh
IP68
Water Resistance
Camera
RAM
Fast Charging
0 to 50%
In 30 minutes
SM-A156U
Storage
Capacity
5000mAh
NO
Water Resistance
MSRP
6.6-inch Super AMOLED
Display
50 MP main
50 MP macro
FHD
$399.99
Camera
RAM
Fast Charging
0 to 50%
In 30 minutes
SM-A356U
Super HDR
Video
128GB
Storage
Expandable to 1TB
Capacity
5000mAh
IP67
Water Resistance
Samsung | Watches
Offer
Available
Offer
Available
Galaxy Watch6 Classic
Galaxy Watch6
Galaxy Watch5 Pro
Galaxy Watch5
43mm: 1.3-inch Super AMOLED
47mm: 1.5-inch Super AMOLED
40mm: 1.3-inch Super AMOLED
44mm: 1.5-inch Super AMOLED
1.4-inch Super AMOLED
40mm: 1.2-inch Super AMOLED
44mm: 1.4-inch Super AMOLED
Display
43MM
47MM
Size
4G LTE
Network
Display
Display
40MM
44MM
Size
Network
45MM
Size
RAM
Storage
RAM
Storage
16GB
1.5GB
Wireless Charging
43MM 300mAh
47MM 425mAh
Wireless Charging
Wireless Charging
Battery
In 35 minutes
40MM 300mAh
44MM 425mAh
IP68
Exynos W930
IP68
Exynos W920
2GB
0 to 50%
In 35 minutes
Exynos W930
Processor
16GB
Durability
2GB
4G LTE
0 to 50%
Processor
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
RAM
Battery
Durability
Processor
Display
4G LTE
Network
40MM
44MM
16GB
1.5GB
Storage
590mAh
Battery
IP68
Durability
Size
4G LTE
Network
16GB
RAM
Storage
Wireless Charging
40MM 284mAh
44MM 410mAh
Battery
Exynos W920
Processor
IP68
Durability
Samsung | Tablets
Galaxy Tab S9+ 5G
6811D
$1149.99
MSRP
SKU
Galaxy Tab S9FE 5G
6854D
12.4-inch AMOLED 2x
Storage
Fast Charging
0 to 50%
10,090mAhs
13 MP
8 MP Ultrawide
UHD 4K
Battery
In 40 minutes
Video
Camera
6036E
Qualcomm® Snapdragon® 8 Gen 2
Processor
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
RAM
Display
Storage
Fast Charging
0 to 50%
8000mAhs
8 MP
12 MP Ultrawide
UHD 4K
Battery
In 32 minutes
Video
Camera
Qualcomm Snapdragon 6 Gen1
Processor
MSRP
11 -inch LCD
128GB
6GB
$269.99
SKU
Display
256GB
RAM
MSRP
10.9 -inch LCD
Display
12GB
$549.99
SKU
Galaxy Tab A9+ 5G
64GB
4GB
RAM
Storage
Fast Charging
7040mAhs
0 to 50%
Battery
In 68 minutes
5 MP
8 MP Ultrawide
FHD
Video
Camera
Qualcomm Snapdragon 695
Processor
TCL Tab 8 SE
Pre Order: N/A
GA Launch: 2/23 12AM EST
Compact and Efficient Performance On- the- Go
6048E
SKU
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners
AT&T Proprietary (Internal Use Only) - Not for use or disclosure outside the AT&T companies except under written agreement
MOP GUIDE/ © 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
$4.00
EIP36
$0.99
2YR
4/29: FN Certified
$0.25
3YR
TCL | Classic
Classically refined.
• Dual color displays and an intuitive interface
packed with accessibility features.
• Large tactile keyboard for accurate typing
and easy navigation.
• Browse the web, check email, and manage
your calendar.
• Fast, reliable performance and a long-lasting
battery so you can work all day worry-free.
• Pristine call quality with flexibility to use
wired or Bluetooth® headphones.
•
•
•
•
•
Model Number: 4058R
Color: Carbon Black
SKU: 6352D
MSRP: $74.99
2YR: $19.99
• GA: 1/13
Be an Expert TCL Classic - BCSS
Datasheet
© 2023 AT&T Intellectual Property. AT&T and globe logo are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners
AT&T Proprietary (Internal Use Only) - Not for use or disclosure outside the AT&T companies except under written agreement
Devices | Hotspots
Offer
Available
EOL
Netgear Nighthawk M6 Pro
6238D
$459.99
MSRP
SKU
Netgear Nighthawk M6
6237D
$309.99
MSRP
SKU
5G mmWave + sub 6
Franklin A50
6468D
Franklin A10
$209.99
MSRP
SKU
5G sub 6
Network
EOL
6469D
5G sub 6
Network
$79.99
MSRP
SKU
4G LTE
Network
Network
5,040 mAh
2.8” Touch Screen
5,040 mAh
2.4” Touch Screen
5,000 mAh
2.4” Color
3,000 mAh
1.3” OLED
2.5G port
Ethernet
Up to 32 connected
devices
Ethernet
1G port
Up to 32 connected
devices
Ethernet
n/a
Up to 32 connected
devices
Ethernet
n/a
Up to 15 connected
devices
FirstNet
AWB
FirstNet
AWB
FirstNet
AWB
FirstNet
AWB
Battery
Display
YES
YES
Bluetooth v5.2
Wi-Fi: 802.11 a/b/g/n/ac/ax
Connectivity
Battery
Display
YES
YES
Bluetooth v5.2
Wi-Fi: 802.11 a/b/g/n/ac/ax
Connectivity
Battery
Display
YES
YES
Wi-Fi: 802.11 b/g/n/ac/ax
Connectivity
Battery
Display
NO
NO
Wi-Fi: 802.11 b/g/n/ac
Connectivity
Devices | Cradlepoint
E300 5G
Offer
Available
$2579
6855D
MSRP
SKU
E3000 5G
660 Mbps
Five 1GbE
Ethernet
FirstNet
YES
MSRP
SKU
660 Mbps
MSRP
SKU
1.2 Gbps
550 Mbps
Peak Upload
Peak Download
Peak Upload
Up to 50
connected
devices
Nine 1GbE,
Single 2.5 GbE
Five 1GbE
Ethernet
Up to 100
connected
devices
AWB
FirstNet
AWB
FirstNet
YES
Wi-Fi 6
Dual-radio, dual-band, concurrent
operation (2.4 GHz and 5 GHz)
YES
YES
Wi-Fi 6
Dual-radio, dual-band, concurrent
operation (2.4 GHz and 5 GHz)
Ethernet
NO
MSRP
SKU
50 Mbps
LTE
Network
150 Mbps
Peak Download
Peak Upload
Peak Download
Up to 5
connected
devices
Single 1GbE, Single
FE
Ethernet
Up to 5
connected
devices
AWB
FirstNet
AWB
YES
Wi-Fi 5
Dual-radio, dual-band, concurrent
operation (2.4 GHz and 5 GHz)
YES
MSRP
SKU
Network
3.4 Gbps
$1248
6232C
LTE
Network
Peak Download
IBR 900
$509
6227C
5G LTE
Network
4.14 Gbps
IBR600
$1749
6174E
5G LTE
Network
Peak Upload
$2979
6654D
5G LTE
E100-5GC
YES
Wi-Fi 4
Single-radio, single-band (2.4 GHz)
150 Mbps
Peak Upload
Two 1GbE
Ethernet
FirstNet
YES
1 Gbps
Peak Download
Up to 10
connected
devices
AWB
YES
Wi-Fi 5
Dual-radio, dual-band, concurrent
operation (2.4 GHz and 5 GHz)
Cradlepoint R920- C7A
DF Only Launch
3/26
• FN Ready
Versatile, ruggedized LTE router for advanced in-vehicle and IoT connectivity
• Gain fast, reliable connectivity
with Cat 7 LTE providing fast
upload for video and data
• Add a second LTE or 5G cellular
modem for multi-link
dependability
• Prioritize access to public safety
networks for reliable, secure
connectivity
Device Name
Cradlepoint R920C7A
126
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Model
Number
Color
SKU
MSRP
2 Year
3 Year
S5A235A
Black
6176E
$1,216.51
$799.99
$749.99
Cradlepoint S700-C4D
• Define policies through
centralized cloud-based
management for easy deployment
at scale
DF Only Launch
3/26
Built for IoT deployments
• Gain reliable connectivity with Cat
4 LTE
• Deploy NetCloud Exchange (NCX),
a unified network and security
WAN architecture built upon zerotrust principles
Device
Name
Cradlepoint
S700-C4D
127
© 2023 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Model Number
Color
SKU
MSRP
2 Year
3 Year
S5A246A
Black
6175E
$534.53
$319.99
$269.99
Cradlepoint W1850- 5GC
DF Only Launch
3/26
FN Ready
Indoor 5G adapter designed for low-and midband cellular as primary or failover connectivity
Mobile wizard-based
installation application for
optimal set up and signal
acquisition
Dual Connectivity:
Simultaneous 5G and LTE
network connections
AIA-B compatible
Device
Name
Cradlepoint
W1850-5GC
128
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)
Model Number
Color
SKU
MSRP
2 Year
3 Year
S5A325A
White
6177E
$1,657.96
$1,199.99
$1,149.99
AT&T & FirstNet
Exclusive Technology
AT&T® MegaRange improves connectivity and throughput of data services to our cellular towers using specialty devices. It can boost cellular t ransmission strength
by up to 6x, so AT&T Business subscribers can maintain critical connectivity throughout more of their areas of operation than ever before. AT&T is the only network that
affords business safety the ability to take advantage of the highest power available with Power Class 1 High Power User Equip ment (HPUE).
Ordering Process
SHIELD MegaFi
$1,399
•
6x power = increased range from tower, increased penetration
in dense areas/buildings, and higher upload speeds
•
Up to 600mbps download/150mbps upload
•
Wi-Fi supports voice and data
•
Mobile version includes: paddle antennas, & AC adapter
•
Fixed version includes: roof-mount antenna & DC power cable
•
Mobile Kit SKU: M23-UC-V01
•
Fixed Kit SKU: M23-UC-F01
• Available on Data Connect Now & AWB in March
SHIELD MegaGo
SHIELD MegaGo
$4,999
•
Includes all benefits of MegaFi; all-in-one unit
•
Rugged waterproof case
•
12 hour battery life
•
Rechargeable by AC/DC power cable
•
SKU: M23-UC-G03
Seller engages IS Express through AT&T
Shared Sales Salesforce Front Door (link)
Can request deal support or quote to kick of sales
process
Rep provides customer account info/contact information/etc.
IS Express places order with vendor for device and
provisions rate plan/service in their view of OPUS
Product is billed to customer BAU
• Available on Data Connect Now & AWB in March
Additional support/questions can be directed to Nextivity Express
Center AT&T mailbox (g10574@att.com)
© 2024 AT&T Intellectual Property - AT&T Proprietary (Internal Use Only)