Notice to Explain - Lost Checks FAO Gordon
Dear Miss,
I am writing to inform you about a situation that has occurred recently, which I believe requires immediate
attention and clarification. It has come to my attention that a series of checks have gone missing physically
from Accounting Department custody and records.
I would like to start by acknowledging the seriousness of this matter and express my sincerest apologies
for any inconvenience this may have caused. I understand the importance of financial integrity and swift
resolution.
To provide further clarification, I would like to explain the circumstances surrounding the lost checks.
Sometime in May 2023, during account updating of Sales Admin, it was discovered that a number of units
of client Gordon were past due for 3 months, though he submitted PDCs until 2024. As a result, I, as
someone who was from Finance Team before, immediately initiated an investigation to determine the
cause of this no posting of payments. We have found out that the checks were not warehouse to the bank
and is nowhere to be found. We have already done our utmost effort to search for the missing checks but
we really couldn’t find. This incident was communicated already to the seller. We had the chance to meet
the seller last October 3, 2023. During the viewing of client’s unit, Grace were also able to meet with
Gordon regarding this matter.
Grace and I were able to come up with the resolution and recommendation on this. We recommend to
Restructure the affected units. Extending the equity term for 8 months and waiving the penalties
considering the fact the Balai Project is still ongoing with the construction. Attaching the Original SOA and
Restructured SOA for your reference for your approval.
Again, In behalf of the Finance Team member during the incident, I deeply apologize for any inconvenience
this may have caused to the company and to the client. I assure you that we are sparing no effort to
resolve the matter with transparency and professionalism. Thank you for your understanding, and I look
forward to resolving this matter to both our satisfaction and the maintenance of a relationship.