Managerial Accounting Seventh Edition James Jiambalvo Chapter 1 Managerial Accounting in the Information Age Copyright ©2020 John Wiley & Sons, Inc. Chapter Outline Learning Objectives LO 1 Explain the primary goal of managerial accounting and distinguish between financial and managerial accounting. LO 2 Define cost terms used in planning, control, and decision making. LO 3 Explain the two key ideas in managerial accounting. LO 4 Discuss the impact of information technology on business processes and the interactions companies have with suppliers and customers. LO 5 Describe a framework for ethical decision making and discuss the duties of the controller. LO 1 Copyright ©2020 John Wiley & Sons, Inc. 2 Learning Objective 1 Explain the primary goal of managerial accounting and distinguish between financial and managerial accounting. LO 1 Copyright ©2020 John Wiley & Sons, Inc. 3 Goal of Managerial Accounting • • Managerial accounting is designed for internal users The goal of Managerial Accounting is to provide the information managers need for o o o LO 1 Planning Control Decision making Copyright ©2020 John Wiley & Sons, Inc. 4 Planning • • Planning is a key activity for all companies Communicates a company’s goals to employees o • LO 1 Aids coordination of various functions such as sales and production Specifies the resources needed to achieve company goals Copyright ©2020 John Wiley & Sons, Inc. 5 Budgets for Planning • Budgets for planning o Profit budget • o Cash flow budget • o Indicates planned cash inflows and outflows Production budget • LO 1 Indicates planned income Indicates the planned quantity of production and expected costs Copyright ©2020 John Wiley & Sons, Inc. 6 Production Cost Budget LO 1 Copyright ©2020 John Wiley & Sons, Inc. 7 Control • Organizations achieve control by: o o Evaluating managers to determine how their performance should be rewarded or punished Evaluating operations to provide information as to whether they should be changed or not • Managers can compare actual with planned results and decide on corrective action LO 1 Copyright ©2020 John Wiley & Sons, Inc. 8 Planning and Control Process LO 1 Copyright ©2020 John Wiley & Sons, Inc. 9 Sample Performance Report LO 1 Copyright ©2020 John Wiley & Sons, Inc. 10 Managerial vs. Financial Accounting • Unlike Financial Accounting, Managerial Accounting: o o o o o LO 1 Is directed at internal users May deviate from GAAP Presents more detailed information May present more nonmonetary information Places more emphasis on the future Copyright ©2020 John Wiley & Sons, Inc. 11 Learning Objective 2 Define cost terms used in planning, control, and decision making. LO 2 Copyright ©2020 John Wiley & Sons, Inc. 12 Full Costing Income Statement – Production Equals Sales • Variable Costs o Increase or decrease in proportion to changes in volume or activity • LO 2 Materials and labor are generally considered to be variable costs Copyright ©2020 John Wiley & Sons, Inc. 13 Cost Terminology – Fixed Costs • Fixed Costs o Do not change in response to changes in volume or activity • LO 2 Depreciation and rent are examples of fixed costs Copyright ©2020 John Wiley & Sons, Inc. 14 Test Your Knowledge 1 Which of the following is most likely to be a variable cost? a) Depreciation b) Cost of materials← c) Rent d) Advertising Answer: b) Cost of materials LO 2 Copyright ©2020 John Wiley & Sons, Inc. 15 Test Your Knowledge 2 Which of the following is most likely to be a fixed cost? a) Cost of materials b) Rent← c) Assembly labor cost d) Commissions Answer: b) Rent LO 2 Copyright ©2020 John Wiley & Sons, Inc. 16 Cost Terminology – Sunk Costs • Sunk Costs o o • Opportunity Costs o LO 2 Costs incurred in the past Not relevant to present decisions Values of benefits foregone when selecting one alternative over another Copyright ©2020 John Wiley & Sons, Inc. 17 Test Your Knowledge 3 Costs incurred in the past are: a) Opportunity costs b) Direct costs c) Sunk costs← d) Variable costs Answer: c) Sunk costs LO 2 Copyright ©2020 John Wiley & Sons, Inc. 18 Cost Terminology • Direct and indirect costs o o • Controllable and non-controllable costs o LO 2 Direct costs are directly traceable to a product, activity, or department Indirect costs are not traceable A manager can influence controllable costs but cannot influence non- controllable costs Copyright ©2020 John Wiley & Sons, Inc. 19 Direct and Indirect Cost LO 2 Copyright ©2020 John Wiley & Sons, Inc. 20 Test Your Knowledge 4 In the past year, Williams Mold & Machine had sales of $8,000,000 and total production costs of $6,000,000. In the coming year, the company believes that production can be increased by 30%, but this will require adding a second shift to work from 4:00 pm to 1:00 am. 1. Indicate three production costs that are likely to increase because of adding a second production shift. Material costs, workers’ salaries, and benefits are all likely to increase. LO 2 Copyright ©2020 John Wiley & Sons, Inc. 21 Test Your Knowledge 5 In the past year, Williams Mold & Machine had sales of $8,000,000 and total production costs of $6,000,000. In the coming year, the company believes that production can be increased by 30%, but this will require adding a second shift to work from 4:00 pm to 1:00 am. 2. What production cost most likely will not increase when the second shift is added? Depreciation of the building will not increase. LO 2 Copyright ©2020 John Wiley & Sons, Inc. 22 Learning Objective 3 Explain the two key ideas in managerial accounting. LO 3 Copyright ©2020 John Wiley & Sons, Inc. 23 Two Key Ideas in Managerial Accounting 1. Decision making relies on incremental analysis—an analysis of the revenues that increase (decrease) and the costs that increase (decrease) if a decision alternative is selected. 2. You get what you measure ! LO 3 Copyright ©2020 John Wiley & Sons, Inc. 24 Incremental Analysis • Incremental analysis: o o LO 3 Differences in revenues and costs between alternatives are incremental Incremental revenue minus incremental cost equals incremental profit Copyright ©2020 John Wiley & Sons, Inc. 25 You Get What you Measure Performance measures greatly influence the behavior of managers You Get What You Measure ! Performance Measures Drive Behavior LO 3 Performance Measures Potential Actions of Managers Customers satisfaction at auto repair shop Give customers a loaner car while auto is being repaired Injuries on the job at home construction site Develop training program for new employees at construction site Sales to new customers of office supply company More sales calls on potential versus current customers Copyright ©2020 John Wiley & Sons, Inc. 26 Test Your Knowledge 6 • Jason Deen is the owner of Deen’s Custom Motorcycles. Recently, his cousin, Jake, crashed his bike and brought it in for repairs. Jason offered to fix the bike and charge his cousin for just the incremental costs. o Which of the following is an incremental cost associated with the repair job? Depreciation on tools b. Salary paid to the accountant at Deen’s c. Required parts← d. Utilities (e.g., heat and electricity) Answer: c. Required parts a. LO 3 Copyright ©2020 John Wiley & Sons, Inc. 27 Learning Objective 4 Discuss the impact of information technology on business processes and the interactions companies have with suppliers and customers. LO 4 Copyright ©2020 John Wiley & Sons, Inc. 28 Information Age and Managerial Accounting • Advances in information technology have: o o LO 4 Increased competition and also created opportunities and cost savings for firms that use information for strategic advantage Impacted information flows up and down the value chain (i.e. fundamental activities that a firm engages in to create value) Copyright ©2020 John Wiley & Sons, Inc. 29 The Value Chain LO 4 Copyright ©2020 John Wiley & Sons, Inc. 30 Impact of Software Systems on the Value Chain • Enterprise Resource Planning (ERP) o Computerize inventory control and production planning • Supply Chain Management (SCM) o Organization of activities between a company and its suppliers • Customer Relationship Management (CRM) o LO 4 Manages information related to a variety of customer interactions Copyright ©2020 John Wiley & Sons, Inc. 31 Big Data, Data Analytics and Artificial Intelligence • Big data is the term used to define the extremely large data sets available to businesses • Two important types of data analytics are descriptive and predictive analytics o o Descriptive summarizes past data Predictive makes predictions about the future • Artificial intelligence mimics human intelligence to perform data analysis LO 4 Copyright ©2020 John Wiley & Sons, Inc. 32 Learning Objective 5 Describe a framework for ethical decision making and discuss the duties of the controller. LO 5 Copyright ©2020 John Wiley & Sons, Inc. 33 Ethical and Unethical Behavior • Examples of unethical behavior o o Enron managers mislead investors by hiding debt, i.e. Kenneth Lay, CEO, found guilty of fraud WorldCom overstated profits • o LO 5 Bernard Ebbers, CEO, received a 25-year prison sentence Dennis Kozlowski, head of Tyco, was charged with avoiding taxes Copyright ©2020 John Wiley & Sons, Inc. 34 Sarbanes-Oxley Act • Enacted by Congress in July 2002 • Requires CEO and CFO to certify that the financial statements do not contain any untrue statements or omissions • Bans certain types of work by the company’s auditors to ensure their independence o LO 5 For example, bookkeeping services and designing financial information systems are banned Copyright ©2020 John Wiley & Sons, Inc. 35 Sarbanes-Oxley Act Provisions • Provides for longer jail sentences and larger fines for executives (i.e. fines up to $5 million and jail terms up to 20 years) • Requires companies to report on the existence and reliability of internal controls • Cost of compliance has been substantial o LO 5 Average cost of compliance was $7.8 million Copyright ©2020 John Wiley & Sons, Inc. 36 Framework for Ethical Decision Making (1 of 2) • When evaluating a decision, ask: What decision alternatives are available? 2. What individuals or organizations have a stake in the outcome of my decision? 3. Will an individual or an organization be harmed by any of the alternatives? 4. Which alternative will do the most good with the least harm? 5. Would someone I respect find any of the alternatives objectionable? 1. LO 5 Copyright ©2020 John Wiley & Sons, Inc. 37 Framework for Ethical Decision Making (2 of 2) • After deciding on a course of action, but before taking action, ask: 7. 8. LO 5 At a gut level, am I comfortable with the decision I am about to make? Will I be comfortable telling my friends and family about this decision? Copyright ©2020 John Wiley & Sons, Inc. 38 Institute of Management Accountants (IMA) • Professional organization which focuses on management accounting: o o o o LO 5 Developed Statement of Ethical Professional Practice Maintains ethics helpline Callers are assigned a code number to preserve anonymity Referred to a counselor Copyright ©2020 John Wiley & Sons, Inc. 39 Controller as Top Management Accountant • Controller o o o o LO 5 Prepares reports to plan and evaluate company activities Provides information needed to make management decisions Files all financial accounting reports and tax filings with IRS and other tax agencies Coordinates activities of external auditors Copyright ©2020 John Wiley & Sons, Inc. 40 Duties of Officers (1 of 2) • Treasurer o o o o LO 5 Manages cash and marketable securities Prepare cash forecasts Obtains financing from banks and other lenders Maintain relationships with investors, banks, and other creditors Copyright ©2020 John Wiley & Sons, Inc. 41 Duties of Officers (2 of 2) • Chief Information Officer (CIO) o Responsible for information technology and computer systems • Chief Financial Officer (CFO) o LO 5 Responsible for accounting and finance operations Copyright ©2020 John Wiley & Sons, Inc. 42 Organization Chart for the Controller’s Office LO 5 Copyright ©2020 John Wiley & Sons, Inc. 43 Decision Making Insight Decision Making Insight As discussed in this chapter, decisions are made to reward or punish managers and to change operations or revise plans. Should a company add a new product? Should it drop an existing product? Should a company outsource a business process or perform it internally? What should a company charge for a new product? Appropriate answers to these types of questions are critical to firm profitability, and much of this book will focus on how to address them. While gut feeling will always play a role in decision making, so too will careful analysis. The type of analysis we focus on is called incremental analysis, which is an analysis of the costs and revenues that change when one decision alternative is selected over another. LO 5 Copyright ©2020 John Wiley & Sons, Inc. 44 Copyright Copyright © 2020 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United States Act without the express written permission of the copyright owner is unlawful. 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