Strategy formulation and execution Chapter 8 Suzaan Hughes Learning outcomes 1. Define the components of strategic management and discuss the levels of strategy. 2. Describe the strategic management process and SWOT analysis for evaluation the company’s strengths, weaknesses, opportunities and threats. 3. Define corporate-level strategies and evaluate the usefulness of the Boston Consulting Group (BCG) matrix and portfolio and diversification approaches. 4. Describe Micheal Porter’s competitive strategies. 5. Discuss organizational dimensions that managers use to execute strategy. 2 Strategy • Every company is concerned with strategy ✓It determines which organizations succeed and which ones struggle ✓Strategic blunders can hurt a company • Strategic management is a specific type of planning Thinking Strategically • The long-term view of the organization and competition • Thinking strategically impacts performance and financial success • Today’s environment requires everyone to think strategically 3 3 8.1 The elements of competitive advantage 4 4 Strategic Management Decisions and actions used to formulate and execute strategies that will provide competitively superior fit between the organization and its environment to achieve organizational goals 5 5 Strategic Management •Basic concepts of strategy: •Competitive advantage — ability to do something so well that one outperforms competitors •Sustainable competitive advantage — one that is difficult or costly for competitors to imitate 6 Purpose of Strategy • Explicit strategy is the plan of action • Competitive advantage is the organization’s distinctive edge for meeting customer needs Strategies should: • Exploit Core Competencies • Build Synergy • Deliver Value • Target Customers 7 7 Core competencies •Analysis of organisational resources and capabilities: •Core competency is a special strength that gives an organisation competitive advantage •Important goal is to assess core competencies 8 Three levels of strategy in organisations Corporate, business and functional strategies Sets long-term direction for the total enterprise How a division or strategic business unit will compete in its product or service domain Guides activities within one specific area of operations 9 8.3 - The Strategic Management Process 10 10 Strategy Formulation versus Execution Formulation: Assessing the external environment and internal problems to create goals and strategy Execution: the use of managerial and organizational tools to direct resources toward accomplishing strategic results 11 11 SWOT Analysis • Formulating strategy often begins with an audit of internal and external factors • Internal Strengths and Weaknesses • External Opportunities and Threats • Information is acquired from reports, surveys, discussions and meetings 12 12 8.4 - Audit Checklist for Analyzing Organizational Strengths and Weaknesses 13 13 SWOT analysis of strengths, weaknesses, opportunities, and threats 14 Organisational Missions Source: https://www.alessiobresciani.com/foresight-strategy/51-mission-statement-examplesfrom-the-worlds-best-companies/ 15 Formulating Corporate-Level Strategy: Portfolio Strategy • Strategic Business Units (SBUs) have a unique mission, products and competitors • Portfolio strategy pertains to the mix of SBUs and product lines to provide synergy and competitive advantage • Organizations should not become too dependent on one business 16 16 Formulating Corporate-Level Strategy: The BCG Matrix • Organizes business along two dimensions ✓Business growth rate ✓Market share • Four categories for corporate portfolio ✓The combination of high/low market share and high/low business growth 17 17 8.5 - The BCG Matrix 18 18 Corporate-Level Strategy Formulation BCG matrix — business conditions and related strategies: • Stars • High share/high growth businesses • Preferred strategy — growth • Cash cows • High share/low growth businesses • Preferred strategy — stability or modest growth • Question marks • Low share/high growth businesses • Preferred strategy — growth for promising question marks and restructuring or divestiture for others • Dogs • Low share/low growth businesses • Preferred strategy — retrenchment/divestiture 19 Formulating Corporate-Level Strategy: Diversification Strategy • Moving into new lines of business ✓Expand into new valuable products and services • Unrelated diversification is expansion into new lines of business ✓Can be a difficult strategy ✓Many companies are giving up on unrelated diversification • Vertical integration expands into businesses that supply to the business or are distributors 20 20 Formulating Business-Level Strategy • Strategy within the business units: How do we compete? • Business-level strategies are developed by Porter’s Five Forces • Web technology is impacting all industries in positive and negative ways 21 21 Porter’s Model of Five Strategic Forces Affecting Competition: Industry competition New entrants • Intensity of rivalry among firms and their competitive behavior • Threat of new competitors entering the market Substitute products or services • Threat of substitute products or services Bargaining power of suppliers • Ability of resource suppliers to influence the cost of products or services Bargaining power of customers • Ability of customers to influence the price they will pay for products or services 22 8.6 Porter’s competitive advantage 23 23 Business-Level Strategy Formulation Porter’s generic strategies for gaining competitive advantage: •Differentiation strategy • Seeks competitive advantage through uniqueness •Cost leadership strategy • Seeks competitive advantage by operating with lower costs than competitors Focus strategy • Concentrates on a special market segment • Two types: • Focused differentiation – offers a unique product to a special market segment • Focused cost leadership – seeks the lowest cost of operations within a special market segment 24 Source: https://www.johnwiley.net.au/highered/management/istudy/menu/strategic_management/strategy_ and_product_life_cycle/content/page0004.jpg 25 Formulating Functional-Level Strategy Action plans used by major departments • Marketing • Production • Finance • Human Resources • Research and Development 26 26 New Trends in Strategy • Strategic Flexibility – managers must be prepared to change and adjust strategy quickly • Strategic Partnerships – collaboration with other organizations is important • Global Strategy – organizations pursue a distinctive focus for global business 27 27 8.7 - Global Corporate Strategies 28 28 Strategy Execution The final step! • “Strategy is easy, but execution is hard” ✓Most important but most difficult part • Strategy must be skillfully executed • Alignment requires all aspects of the organization to focus on strategy goals ✓Everyone is moving in the same direction 29 29 8.8 - Tools for Putting Strategy into Action 30 30