PowerPoint Presentation for Recruitment and Selection in Canada Eighth Edition Chapter 1 An Introduction to Recruitment and Selection Learning Outcomes Slide 1 of 2 • After reading this chapter, you should be able to: – know the importance and relevance of employee recruitment and selection to Canadian organizations. – describe where recruitment and selection fit within an organization’s integrated highperformance work system. – understand strategic planning as it applies to recruitment and selection. Copyright © 2021 by Top Hat 1-3 Learning Outcomes Slide 2 of 2 • After reading this chapter, you should be able to: – explain how changes in the internal and external environments of an organization can impact its recruitment and selection efforts. – identify which professional associations and groups in Canada provide sources of knowledge and oversight for recruitment and selection. – outline basic ethical and professional issues in recruitment and selection. Copyright © 2021 by Top Hat 1-4 In-Class Activity 1.1 • Let’s see how your knowledge of recruitment and selection issues compares with that of HR professionals and the research literature! • Try this quiz about the recruitment and selection best practices findings primarily from Rynes et al. (2002): https://create.kahoot.it/share/chapter-1quiz/b9d1b646-1600-45a2-b4f4-1c66ca729d46 Copyright © 2021 by Top Hat 1-5 Group Discussion 1.1 • With your group discuss: – how recruitment is different from selection; – why recruitment and selection are so important to an organization; and – what the term best practices means in recruitment and selection. Copyright © 2021 by Top Hat 1-6 Assessment Question 1.1 • Which of the following is an example of a recruitment practice as opposed to a selection practice? a. accepting employee referrals b. interviewing c. reviewing applications d. testing and assessing applicants Copyright © 2021 by Top Hat 1-7 What Are Recruitment and Selection? • Recruitment – the generation of an applicant pool to provide the required number of candidates for selection or promotion • Selection – the choice of job candidates from previously generated applicant pool in a way that meets management objectives and legal requirements of the jurisdiction – www.youtube.com/watch?v=lc32fVdrCYI Copyright © 2021 by Top Hat 1-8 Why Recruitment and Selection Matter • Recruitment and selection identify best practices: – valid, reliable, and legally defensible – not derived from “gut feelings” but rather from empirical studies – inform standards and principles of professional associations – do not have to be perfect and are always evolving – they can improve the performance of individuals and organizations Copyright © 2021 by Top Hat 1-9 HR Functions • Figure 1.1 presents a simplified model of major HR functions within an organization – recruitment and selection make up only one component of an HR system and must align with the organization’s vision, mission, and values, comply with legislative requirements, and adapt to social-economic forces. – HR is embedded within the organization, which itself is embedded within the external environment. Copyright © 2021 by Top Hat 1-10 Figure 1.1 HR System Copyright © 2021 by Top Hat 1-11 Figure 1.2 Talent Management Systems Copyright © 2021 by Top Hat 1-12 Talent Management • An organization’s commitment to recruit, retain, and develop the most talented employees • Part of talent management involves developing an employee’s career across the organization and knowing when suitable internal positions become vacant Copyright © 2021 by Top Hat 1-13 Human Resources Information Systems (HRIS) • Talent is often managed using HRIS • Computer-based systems that track employee data, the needs of HR, and the requirements and competencies needed for different positions and jobs • Popular in large organizations Copyright © 2021 by Top Hat 1-14 Recruitment and Selection as Strategic Objectives Slide 1 of 2 • Vision, mission, and values statements – vision statements convey an organization’s aspirations, describing a desirable future state that serves to guide the organization’s behaviour – mission statements convey the core purpose of the organization; they define the organization’s business; and they are the guiding force that provides employees with a direction, purpose, and context for their activities Copyright © 2021 by Top Hat 1-15 Recruitment and Selection as Strategic Objectives Slide 2 of 2 • Vision, mission, and values statements – vision and mission statements lead to a set of values, captured in the principles or beliefs that guide an organization’s work Copyright © 2021 by Top Hat 1-16 Strategic Objectives • Develop strategic objectives – more focused than vision/mission statements – help formulate organizational objectives, competitive scopes, and action plans (i.e., strategy) – guide the recruitment/selection process by homing in on the type of employee the company needs to hire, including their fit, capabilities, and KSAOs (knowledge, skills, abilities, and other attributes) Copyright © 2021 by Top Hat 1-17 What is Strategy? • Strategy – formulation of organizational objectives and action plans for achieving the organization’s goals Copyright © 2021 by Top Hat 1-18 Analyze the Environment • HR managers must keep informed of changing factors within and outside their organization that could impact their effectiveness in serving their organization’s strategic objectives, including: – employment law and government regulations – markets (domestic and global) – economic climate – advances in technology – workforce demographics Copyright © 2021 by Top Hat 1-19 Legislative Environment • The Canadian constitution is the “supreme law” guiding the treatment of workers • Protected groups under federal legislation: – Women – Visible minorities – Persons with disabilities – Aboriginal peoples • Diversity improves organizational performance Copyright © 2021 by Top Hat 1-20 Legislative Environment & Discrimination Copyright © 2021 by Top Hat 1-21 Global Competition • More than half of what is produced in Canada is exported • Global competition is high, and it increases when new players enter the market • Global competition increases organizational costs – it makes HR key in finding new ways to be efficient in hiring and retaining employees Copyright © 2021 by Top Hat 1-22 The Global Marketplace Copyright © 2021 by Top Hat 1-23 Economic Climate • The economy has a major impact on staffing • Booms bring skilled-labour shortages, during which: – HR places more emphasis on recruitment, – Companies may become less selective, and – HR may rely on outsourcing and temporary workers • Slowdowns lead to cutbacks, wage freezes, and so on Copyright © 2021 by Top Hat 1-24 Technology and the Internet • Employers expect new hires to be computer literate and to be familiar with basic computer software. • Employers are using technology to a greater extent than ever before to recruit and select the best employees, including the use of the internet and AI. • The greater use of technology brings with it a greater concern for privacy and data security. Copyright © 2021 by Top Hat 1-25 Assessment Question 1.2 • Based on the changing work force demographics, there will be more opportunities available for younger workers than in previous generations. a. True b. False Copyright © 2021 by Top Hat 1-26 Changing Work Force Demographics • The Canadian working population is getting older, with fewer younger workers available to join the work force • Mandatory retirement age legislation has been abolished in most Canadian provinces and territories – the work force will continue to get older • The Canadian work force is becoming increasingly diverse and more highly educated than work forces of the past. Copyright © 2021 by Top Hat 1-27 Work Force Demographics Copyright © 2021 by Top Hat 1-28 Type of Organization • Public sector tends to have more formalized recruitment and selection systems • Private sector procedures may vary by the type and size of the business or industry Copyright © 2021 by Top Hat 1-29 Organizational Restructuring • Technology is reducing the need for labour • Increasing number of baby-boomers leaving the workforce Copyright © 2021 by Top Hat 1-30 Redefining Jobs • Information era means workers are required to apply a wider range of skills to an everchanging series of tasks Copyright © 2021 by Top Hat 1-31 Unions • Unionized Work Environments – HR practitioners in a unionized environment must know the requirements of any applicable collective agreement with respect to recruitment and selection procedures Copyright © 2021 by Top Hat 1-32 Identify the Competitive Edge • Identify target applicants via an environment scan and tailor recruitment and selection efforts toward them Copyright © 2021 by Top Hat 1-33 Determine the Competitive Position • identify target applicants via an environment scan and tailor recruitment and selection efforts toward them • Who are the employees you want? What KSAOs should they have to do the job effectively? How will you test for these KSAOs? – The answers to these questions will formulate your hiring practices compared with those of your competitors. Copyright © 2021 by Top Hat 1-34 Implement the Strategy • Strategies can be implemented via recruitment and selection action plans. • These are the processes by which strategies are turned into action, shaped by best practices. – Develop recruitment strategy – Develop applicant pool – Screen applicant pool – Review and select job recipients – Evaluate the recruiting and selection effort Copyright © 2021 by Top Hat 1-35 Assessment Question 1.3 • Professional associations for HR exist and provide nationally or provincially recognized designations for HR professionals. a. True b. False Copyright © 2021 by Top Hat 1-36 Recruitment, Selection, and the HR Profession • Many HRM practitioners and consultants hold membership in one or more professional associations and may be certified or registered with an association or professional licensing body in their area of specialization. • Increasing expectation that HR professionals working within Canada will hold the Chartered Professional in Human Resources (CPHR) designation – See Recruitment and Selection Notebook 1.2, Become a CPHR Copyright © 2021 by Top Hat 1-37 Group Discussion 1.2 • With your group discuss the “ethical dilemma” that you have been assigned; specifically: – brainstorm and share ideas about how to deal with the ethical dilemma; and – discuss some of the ethical issues that HR professionals will face when involved in recruitment and selection. Copyright © 2021 by Top Hat 1-38 Ethical Issues and Professional Standards • Ethics – the determination of right and wrong and moral or immoral; determines the standards of appropriate conduct for professionals in terms of what they may and may not do • Professional standards – provide guidance on how HR professionals should behave in certain work-related situations including the use of employment tests Copyright © 2021 by Top Hat 1-39 Business Ethics Copyright © 2021 by Top Hat 1-40 Ethical Standards in HRM • Ethical standards in HRM – regulate and guide the behaviour of HR professionals in terms of professional ethics (e.g., how to ethically deliver an employment test) • Ethical dilemmas are common in recruitment and selection. Copyright © 2021 by Top Hat 1-41 Human Resources and the Internet • The growth of the Internet and social media has resulted in many online resources for HR professionals. • Recruitment and Selection Notebook 1.4 includes a large list of useful sources Copyright © 2021 by Top Hat 1-42 Chapter Summary Slide 1 of 2 • Effective recruitment and selection are important because linking the “right person” to the “right job” contributes to individual and organizational well-being. • A high-performance works system has all HR policies and practices working in a coordinated and complementary fashion to advance the vision, mission, and strategic priorities of an organization. Copyright © 2021 by Top Hat 1-43 Chapter Summary Slide 2 of 2 • Evidence-based recruitment and selection are critical components of a high-performance work system. • Professional associations help HR professionals and their clients by establishing ethical codes of conduct and standards of practice. Copyright © 2021 by Top Hat 1-44