TRAINING NEEDS ANALYSIS
Give a high level project scope here. Eg the contract
administration system is moving to a cloud based service
provider. Some functionality will change.
WHAT’S CHANGING?
?
SECURITY
Changes to the log in
process delivery enhanced
security
01
WHO DOES
IT IMPACT
Moving to cloud
based platform
03
04
Users can access cloud
app from anywhere with a
secure connection, on any
device
Detail the high level change
impact for this group
USER GROUP
Detail the high level change
impact for this group
New workflow removes
manual processes for a
seamless end-to-end
processing experience
VIDEO
Eight step-by-step videos
detailing each part of the
software available on
demand
USER GROUP
Detail the high level
change impact for this
group
COACHING
USER GROUP
END-TO-END
WEBINAR
Interactive instructor
Webinar sessions with live
system demo and Q&A
sessions
Detail the high level
change impact for this
group
Embedded reporting means
no more Excel number
crunching
MULTI-DEVICE
USER GROUP
USER GROUP
REPORTING
02
WHAT TRAINING
OPTIONS ARE
AVAILABLE?
Detail the high level change
impact for this group
SME’ deliver job specific
training to super-users,
support staff and power
users
TRAINING
FOR USER
GROUPS
USER
GROUP
USER GROUP
USER GROUP
USER GROUP
USER GROUP
Impacted
Users
125
145
500
04
12
Processes
changed
12
09
12
09
10
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Talk at a high level what
this means for this
group. What do they do
differently and how
often?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Explain what training is
recommended for this
group. Webinar,
instructor led. Should
they watch the video,
have follow up
coaching?
Detail
Desired
Approach