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Dynatrace Terms

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1.
Managed customers can use this Mission Control
to access their clusters, check for
system updates
2.
SaaS updates are done automatically
SaaS Updates
3.
Proxy between OneAgent and a
database, cloud, etc.
ActiveGate
4.
Access sealed networks
ActiveGate use cases
Large memory dump storage
Collecting large external logs
AWS load distribution monitoring
Monitoring using AG
Virtualized infrastructure
Monitor cloud foundry, Kubernetes
Execute private HTTP monitors
Execute private browsers outside
of network
5.
None. You can install an environ- SaaS Needs This Type of ActiveGate
ment ActiveGate if there are security concerns
6.
Shared between tenants or multi- Cluster ActiveGate
ple environments within a cluster.
Remote agents, JS agents, need
to communicate with your cluster
though a firewall
7.
an ActiveGate for one specific en- Environment ActiveGate
vironment. If one or more network
segments need their own private
ActiveGate for whatever reason.
8.
9999
Environment and Cluster ActiveGates
accept incoming ocnnections on this
port
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9.
443
Environment and Cluster ActiveGates
make outgoing connections to the Dynatrace Server on this port
10. configure firewall settings to per- Customers must do this to make sure
mit communication through these ActiveGates work properly
ports
11. 1 GB Free Disk Space, 1 dual core ActiveGate installation requirements
processor, 64 bit physical or virtual
host (no container), Oracle Java 1.6
or higher
2GB RAM (4GB Recommended)
12. These are users who are inAccount User
volved in managing account details such as company addresses,
billing, payment information, and
user management.
13. Account Manager, Finance Admin- Account Users - types of user permisistrator, Account Viewer: Support sion groups
14. These are users who work with Dy- Environment User
natrace to monitor the health of the
hosts, services, and infrastructure
in their application environments.
15. Monitoring administrator, confidential data administrtor, deployment administrator, monitoring
viewer, log viewer
Environment Users - types of user
permission groups
16. has access to environment conAccount Viewer
sumption data, Help, and Support.
No access to credit card data, invoices, or company/billing address
info. Can't edit groups or assign
users to groups.
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17. can enter credit card data and re- Financial Admin
view invoices. Has access to environment consumption data, Help,
and Support. Can't edit groups or
assign users to groups. No access
to company/billing address info.
18. has full account access. Can view Account Manager
and edit company data, enter credit
card data, review invoices, create
and edit groups, and add users to
groups. Also has access to environment consumption data, Help,
and Support.
19. has full environment access. Can
change monitoring settings. Can
download and install OneAgent.
Monitoring Admin
20. can download and install
Deployment Admin
OneAgent. Has read-only access to
the environment. Can't change settings.
21. can view personal data (for exam- Confidential data admin
ple, method arguments) and configure request-data capture rules.
22. can access the environment in
Monitoring Viewer
read-only mode. Can't change settings. Can't download or install
OneAgent.
23. can access and view the contents Log Viewer
of log files. Reserved for users who
need access to sensitive log file
data. No other access rights.
24. Dynatrace login, Server Admin
Must have the following to deploy
rights, Permissions to restart ser- OneAgent
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vices, firewall admin rights, disk
space requirements, any necessary ActiveGates installed
25. a logical cluster of processes that Process Groups
belong to the same application
or deployment unit and perform
the same function across multiple
hosts
26. Same service in multiple processes Clustered Services
- SAME process group
27. Same service in multiple processes Separate Services
- MULTIPLE process groups
28. Services in the same process
group, with the same technology, but may exist across separate
nodes
Merged Services
29. Cannot be monitored but can be de- Opaque Services
tected by requests made by other
services
30. You can measure mission-critical Key Requests
requests or functionality, based on
certain text or information or header in a request. You can have custom alerting thresholds
31. You can define certain request at- Request Attributes
tributes to allow for filtering, sorting, and searching in the Dynatrace
dashboard.
32. You can do manual or automatTagging and Alerting
ic tagging. Automatic is better for
larger environments
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33. Availability
Error
Slowdown
Resource
Custom Alerts
Information Only Events (no
alarms)
Davis AI Event Categories in Descending order
34. ActiveGate
Amazon Web Services
Synthetic Checks
PaaS integrations
PaaS: Platforms as a Service
VMware Monitoring
Agentless RUM
Mobile Monitoring
Optional Dynatrace Components
35. Monitoromplex clickpaths
Synthetic Monitors
Used to improve monitoring
Can be filtered by status, type, profile, locations and application
Tells you milliseconds of downtime
Provides root cause analysis display with problems
36. Methods, class or interfaces as an What can you use to define a custom
entry point.
service entry point?
37. 1. Chrome
2. The Dynatrace Extension
3. Allowing the Dynatrace extension in incognito mode
What is required for a browser clickpath monitor?
38. Baseline cube is calculated 2 hours After how much time are automated
after the app or service is initially baselines available to the end user?
detected.
39. attempts to figure out the best ref- Automated Baselining
erence values for incoming apps
and service traffic. Dynatrace AI
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learns service response times, error rates and traffic.
40. Timeframe selector
Which feature allows you to select a
period of time across all views?
41. visualizes your entire application Smartscape
environment. Smartscape auto-discovery delivers a quick and efficient overview of all the topological
dependencies in your infrastructure, processes, and services, both
on the vertical axis as will as on the
horizontal axis.
42. Settings -> Server-side service
monitoring
Custom service detection
How to disable monitoring of Java
apps in the UI?
OR
Setting -> monitored technologies
Supported Technologies
Java
Turn off sliders
43. There was a communication between them, but not recently.
What do the dashed lines between
entitiesin SmartScape represent?
44. From host details page
Edit -> Monitor this host
Turn off slider
How can Hosts have monitoring disabled in the UI?
OR
Settings -> Monitoring overview ->
Host
Find the host and turn off slider
45.
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from host details page, adjust Time- How can one view historical data for a
frame selector.
host?
46. Could customize the Apdex rating Why would you mark a Key User Acfor the action
tion?
Can be pinned for quick and easy
access
47. By default, 10 days.
For how long are key requests stored?
48. Automatically enabled
After installing oneAgent, how would
deep monitoring of JVMs be enabled?
49. Download mobile app
Configure in UI
Person Icon
Receive alerts via mobile app
Will receive errors from the last
72 hours and updated in near
real-time
How does one receive notifications on
mobile?
50. Applications -> Mobile device app How can one view mobile crashes in
-> Check crashes box
the UI?
51. Slow response time, high failure
What requests are included in Hot
rate, or high CPU.
Spot Analysis?
Response Time hotspots: indicate
which activities are consuming the
most time for each service.
52. 8443 and 443 for managed, 443 for Agent ports for Managed and SaaS.
SaaS
53. Applications -> click app -> ... ->
Edit -> General
Will have a toggle switch for Real
User Monitoring.
How to verify if a web app is enabled
with RUM.
54. Key performance metrics, Traffic What are the different types of threshDrops, Traffic Spikes, Failure Rate, olds that can be set for anomaly?
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55. In the header, or through a custom Where can a JavaScript tag e injected
location in the settings of the app. into HTML?
56. Automatically, or manually
What are the ways that Dynatrace can
inject the JavaScript Tag to enable
monitoring?
57. That is the injection from DynaWhat is the significance of the script
trace into the HTML
containing the string "/ruxitagentjs"?
It shows that the injection happened and is being monitored (if a
200 status is returned)
58. Settings -> Process and containers Where in the UI is Docker monitoring
-> Container Monitoring -> toggle enabled?
switch for Docker
59. It identifies the name, vendor and How does Dynatrace identify unique
IP address/port and uses it to de- monitored database services?
tect on which process the database
service runs.
60. When a host does not have
When should you use Agentless
OneAgent installed, but wants to be RUM?
monitored.
61. In the header
Where is the JavaScript tag inserted
in your application(s) pages for Agentless RUM?
62. 100
What is the max user limit for a Dashboard?
63. Dashboards -> select dashboard How are dashboards shared?
desired -> Ellipsis -> Share -> Manage Users -> Shareable Link
64. Hosts -> tags -> keep this filter ->
pin to dashboard
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How do you add tagged hosts to dashboards?
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65. Anomaly detection
What is the use of application baselinDetermines what can effectively be ing?
used to distinguish between normal and anomalous situations.
66. Each node must be able to comWhy does a Managed environment
municate with Mission Control for need outbound communications?
basic health checks, for license validation, health monitoring, and automatic updates.
67. Any service called by your appli- What is an external service?
cation or another service that isn't
directly monitored by Dynatrace
OneAgent is considered to be an
external service.
68. Can compare current statistics
with statistics gathered over the
past seven days
VMWare vCenter ESXI monitoring
benefits?
69. CPU, Memory, NICs, Disk space,
Network Services
Host processes
Network Health
Virtual infrastructure
Code-Level visibility
Deep process monitoring
Cloud infrastructure monitoring
What is monitored by a host agent?
70. If overhead increases above 5% of How is network overhead monitored
available CPU, throttling occurs.
by Dynatrace?
First pause is 3 minutes then the
network is reenabled
If the threshold is still exceeded,
throttling occurs again
Doubles the last pause time
Repeats this cycle up until a max
pause of 45 minutes.
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71. User Action
Geolocation
Browser
Operating System
What metrics are used during application baselining?
72. Settings -> Anomaly Detection
Where in the UI are anomaly detection
settings changed?
73. Action duration degradations,
failed database connections and
increases in failure rate.
What are the SPECIFIC anomaly detection metrics for database degradation?
74. For level deviations above baseline In what situations would you adjust
performance are severe enough to the threshold levels that are automatgenerate problem alerts.
ically set by Dynatrace?
75. Memory used and Page faults
Which two metrics are used to determine Host Memory Health?
76. CPU, Memory, Disk, NIC, Network
Services
What four metrics are used to determine Overall Host Health?
77. Connectivity and local connectivi- How is network connectivity calculatty.
ed (Especially with regards to TCP
connections)?
78. Traffic, packets, quality and connectivity
How is NIC health calculated?
79. Access sealed networks, story
Do you know why a Security Gateway
memory dumps, control load distri- (ActiveGate) is used?
bution of AWS monitoring, monitor
using an ActiveGate plugin, etc.
80. Illustration of the sequence of ser- What is "Service Flow" and what can
vice calls that are triggered by each it be used for?
service request in an environment.
81. Hosts, process groups, services
and apps
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What entities can be tagged in Dynatrace?
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82. Rule based tagging
What information does Dynatrace use
Smartscape and topology API
to tag entities automatically?
Environment variables
Host autotag configuration file (For
Hosts only)
83. Tags are labels or markers.Used to Know the relationship between tags
filter/find/designate sets of entities. and metadata intimately.
Metadata are key/value pairs.Used
for defining extra information.
Detected during startup or discovery of a monitored entity.
84. Availability - indicates high-severi- Know the six different major types of
ty within your environment, such as events within Dynatrace and their orcomplete outages or unavailability der of severity.
of servers or processes.
Error - increased error rates or other error-related incidents that interfere with the regular operation of
environments.
Slowdown - decrease of performance in one of your operational
services or applications
Resource - Indicates resource contention, many of which in link of
name.
Custom Alerts - can be defined
when a specific threshold notification on a selected metric is required.
Info - alerts of issues that may
not be detrimental, but should have
notifications of changes of occurrence. Indicate manually triggered
events that don't result in the creation of a new problem.
85.
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User Actions is an interaction with Know the difference between actions
the web browser that involves a call v. sessions and how they are related
to a web server
to each other with regards to RUM.
Can be Page Load, XHR or a custom action
User Session is a group of user
actions that are performed in your
web application during a limited
period of time
86. Every Sunday
What day of the week and how frequently are Dynatrace reports created?
87. In the events section of each affect- Where can you see process and host
ed process and host page.
crash events, respectively?
88. Response time degradations
Increases in failure rate
Failed database connections
What are the different types of thresholds that can be set for
Databases?
89. Detect response time degradations What are the different types of threshDetect increases in failure rate
olds that can be set for
Services?
90. Actions duration degradation
Traffic drops
Traffic spikes
Increases in failure
What are the different types of thresholds that can be set for
Processes?
91. By placing trace statements at
How does Dynatrace monitor .NET
strategic locations in your code for applications?
code tracing, performance metrics,
error detection, dependency tracking and more.
92. Services that process requests like What is server side monitoring?
web requests, web service calls,
and messaging and can span multiple machines.
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Monitoring all of the apps services, processes and infrastructure to pinpoint exactly how each
service contributes to the performance of your application.
93. Database name or schema
How are databases uniquely identified
Database vendor
by Dynatrace?
And the IP address/port of the database
94. Web server name
Context root
Web application ID
How are services identified?
95. Process group is the processes
that perform the same functions
across multiple hosts
Processes are the instances of
computer programs and be containers that host services.
What is the difference between a
process and a process group?
96. 5 minutes script timeout, 60 second Browser clickpath times
event timeout
97. 1, 2, 5, 10, 15, 30 or 60 minutes
HTTP monitor times
98. an interaction with the web browser What are user actions?
that involves a call to a web server,
which can potentially have multiple
nested calls.
99. Tap - in mobile/tablets, defines
What counts as a user action?
where on a page to record tapping
the device screen with a fingertip.
Click - defines where to perform a
mouse click on a page
Keystroke - the string you type in a
field on a web page.
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Select - the use of drop-down lists
in a clickpath.
100. A certain user interaction flow that What is a conversion goal?
helps achieve a specific goal in
converting a site user to a customer
101. When a user only does one action What is a bounce?
then leaves the page.
102. They are used to execute browser What is a Private Synthetic test?
and HTTP monitors from your own
infrastructure.
Can have multiple ActiveGates installed on private location, and are
used for failover and load balancing.
If the system gets wiped, the locations will still be there, but the ActiveGate will be gone and need to
be recreated.
If the location gets wiped, the monitors will still be available, but the
private location will need to be
added back in.
103. Agentless and rum browser exten- How can RUM work on an unmonision
tored host?
104. 72 hrs
Smartscape represented in how many
hours?
105. The user session starts over/new
session
User session, user clears cookies,
what happens?
106. hostautotag.conf
Config file for host auto tags
107. hostcustomproperties.conf
config file for custom host properties
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108. custom.properties
config file for Adding proxy (not ActiveGate) to private synthetic monitoring
109. Firewall passing
Act as a load balancer
Trunk data and send it
Remote extensions
What do ActiveGates do for environments?
110. Cluster Management Console
(CMC)
Where does a customer go for users?
111. 20% of 1 week of apps and services What is the slow down anomaly detection timeframe?
112. 0-14 days: 1-minute interval gran- What are the intervals available for
ularity available for dashboarding dashboarding and API access?
and API access.
14-28 Days: 5-minute interval granularity available for dashboarding
and API access.
28-400 days: 1-hour interval granularity available for dashboarding
and API access.
400 days to 5 years: 1-day interval granularity available for dashboarding and API access.
113. True
T/F: User action can be a key user
action and conversion goal
114. An additional processing step
You are creating a user action naming rule and you want to show the
"trip id" following by the ID number. You previewed your rule and
see the following user action names:
trip_id 161&sucesss =1 and trip_id
1920&success=0. What do you need
to show only trip_id161 or trip_id1920
as the user action name?
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115. Typically within 4 minutes
How long does it take for a user session to be visible in the user session
search?
116. User session query language - al- What is USQL in Dynatrace?
lows you to run powerful queries,
segmentations and aggregations
on captured user session and user
action performance data
117. A large transfer size might not lead Why is transfer size an important Digto poor performance, but it does
ital Experience Management (DEM)
use up data from a user's data plan metric?
when accessed on a mobile device.
118. From the User Sessions page, you You are interested in analyzing user
can Chart results by 'Browser'. This sessions based on specific browser
provides a sunburst style chart as and version. How can you see a visuthe one shown, where you can
al representation across all monitored
drill down into the desired interface applications with user activity?
type, the browser and the version.
119. Any service which is called by
What does Dynatrace consider as an
your application or another serExternal Service?
vice, and is NOT directly monitored
by OneAgent
120. A PurePath is diagnostic informa- What is a PurePath?
tion available for every single transaction which adds code level context and lets you analyze the code
level logic over the timeframe of
a request. Enables more accurate
reporting, and faster root cause
analysis.
121. This extends the retention time of What is one reason it is useful to mark
the action's full historical data.
a user action as a "key user action"?
122.
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Built-in static thresholds
Automatic baselines
User-defined thresholds
Which approaches are used to determine whether or not a problem should
be raised?
123. The average Apdex value and the On the Service Quality report, what
percentage of user actions not af- is used to calculate the Application
fected by problems
score?
124. Elapsed time between initiation of How is a user session duration calcuthe first user action in a session
lated?
and the completion of the last user
action in the session.
125. It auto-discovers all components Which of the following are functions
and dependencies in your envithat OneAgent provides in your Dynaronment and performs all tasks
trace environment?
related to the monitoring of
hosts, processes, applications, infrastructures, and real user experience.
126. After the first weekly report run (at After setting up a synthetic measuremidnight on Sundays)
ment, when will a report for that measurement first appear under the reports section?
127. To track user behavior
Monitor site performance
Analyze website usage.
How does Dynatrace use browser
cookies?
128. The lines between the host and
What happens on the Smartscape
it's dependencies become dashed when a host goes offline for more than
lines.
2 hours?
129. Memory Used
Page Faults
An important metric in determining
host health is Memory health. Which
metrics are used to determine Memory health?
130.
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Edit the host's details page, and set What is one way that you can disable
the Monitor this host switch to Off. OneAgent on a specific Host?
131. Open the Visual Resolution Path You are investigating a problem that
and replay the problem timeline -> was caused by CPU saturation on
Navigate to the affected entities to one of your monitored hosts. From
investigate them in data.
the problem details, how can you see
when the problem involved and how
services were effected?
132. A series of different types of events When you record a browser clickpath,
what are the interactions with your
web application captured as?
133. Configurable up to 35 days
What is the data retention period for
RUM Session Replay data?
134. Single-URL browser monitors,
Dynatrace Synthetic supports three
browser clickpaths, and HTTP mon- types of synthetic monitoring. They
itors
are:
135. The user's local time zone
Which one of the following options is
personal information that is NOT captured by default through RUM?
136. Dynatrace Mission Control needs In a Dynatrace managed environto provide license validation, health ment, why must you ensure there
monitoring and automatic updates is outbound communication to Dynato you Dynatrace managed cluster. trace Mission Control?
137. 5 minutes
What is the smallest interval that a
browser clickpath can execute at?
138. Services that process requests like What are server-side services?
web requests, web service calls,
and messaging and can span multiple machines. Aggregated data of
underlying PurePaths.
139. 7 days ago
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What is the relative timeframe used for
traffic anomaly detection?
140. Confirm that there is traffic in your If you don't see any of your applicaweb front-end processes by inter- tions or RUM data in Dynatrace, what
acting with an application page.
is the FIRST thing you should check?
141. The root cause is computed by arti- Which statement about Root Cause
ficial intelligence that understands Analysis in Dynatrace is true?
cause and effect relationships of all
monitored entities.
142. Add a filter for the user action
How can you chart User Sessions that
include a particular action?
143. You manually insert a JavaScript
tag or code snippet into each of
your application's pages
How do you configure agentless RUM
for an application?
144. Request attributes are key/value
pairs associated with a particular
service request.
What is a request attribute?
145. You can see how much load is
Which of the following are benefits of
placed on your database by individ- Dynatrace database monitoring?
ual services
You can find expensive database
calls, for example those that read a
lot of data
You can find out which services
talk to each database most frequently.
See which users execute SQL
statements
146. You can create your own process
group detection rules.
147. From the Dynatrace Deployment
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What can you do to change how
process groups are detected?
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natrace ActiveGates and view the You have set up ActiveGates in your
installed version of each AG.
environment. How can you check the
installation status?
148. 1 minute
What is the smallest interval at which
an HTTP monitor can execute?
149. Disk: commonly hard or flat, round Select the components on a host that
plates. Used to store encoded data are monitored by OneAgent. (Infraon the computers storage system. structure metrics, not necessarily all
the host level)
NIC: network interface controller.
Computer hardware component
that connects a computer to the
internet through ethernet or WiFi.
(Network health)
CPU: central processing unit. Primary component of a computer
that processes instructions, and
contains at least one processor
and is composed of the main memory, control unit and arithmetic-logic unit.
Memory: the device used to store
information for immediate use in
a computer or related computer
hardware device.
150. Via page metadata
Via the Dynatrace JavaScript API
What options are available for setting
up customer user tagging?
151. The sequence of service calls trig- What is visualized in a Service flow?
gered by a single service request
152. The acceptable performance for an Why would you adjust performance
action can vary based on user ex- thresholds for different key user acpectation or the time needed to per- tions?
form its function.
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153. Only the host running the Active- By using an ActiveGate, firewall
Gate needs to be connected to the settings can be simplified because
Dynatrace Server.
_____.
154. Environment
For VMware monitoring, an _____ ActiveGate is required when using Dynatrace SaaS.
155. bundles it
The ActiveGate _____ the OneAgent
traffic.
156. Destination
Session Duration
User Action
Which of the following can conversion
goals be set up to capture?
157. Tags defined on the system can
Why is it a best practice to define exbe cumbersome to change and re- tra metadata, and not tags, on a host
quire pre-planning, but Dynatrace system?
can use the metadata to define
tags and management zones, or
use the metadata dynamically within charts and dashboards.
158. The Details page of the mobile ap- Where do you find details about crashplication
es in a monitor mobile application?
159. The network is part of your appli- Why is it important to include Dynacation's underlying infrastructure. trace network monitoring metrics as
As well, network performance can part of a performance analysis?
be a root cause for an application
problem.
160. Availability events
Which event type has the highest
severity level?
161. Bounce Rate
When creating a rule for an alerting
profile, which of the following is NOT
an option for the problem severity level?
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162. Agentless RUM should be used
When would Agentless RUM be used
only when OneAgent cannot be in- in a Dynatrace environment?
stalled on a host.
163. Host groups
What feature can you use to help organize and manage things like anomaly detection and OneAgent updates
for hosts in your environment?
164. Day of week
Day of the month
Daily
What are some options for recurrence
of Maintenance windows?
165. Create a browser monitor with a lo- You want to ensure that certain concation in Europe and a content val- tent is loading on a web page for users
idation rule that passes if the web- in Europe. How can you check this?
site content contains the elements
you are concerned with.
166. Connectivity
Retransmissions
Traffic
Dropped Packets
Which metrics are visible on the Network Overview page?
167. 14 days
For a key request, how long is
1-minute interval granularity request
history available for?
168. 2
Automatic baselines are available
____ hours after the application or
service has been detected.
169. Mask personal data in URIs
Which options are available for conMask user actions
figuring environment wide privacy setMask end user's IP addresses and tings?
GPS coordinates
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base calls.
How does Dynatrace monitor dataIt monitors database calls in the
base statements to provide execution
calling process, observing the total statistics?
time required to complete the database call.
171. Last 72 hours
When receiving problem notifications
via the Dynatrace mobile application,
what problem time period is available
and updated on your mobile device?
172. Google Chrome with the Synthetic What is required to create a Browser
recorder extension installed
clickpath synthetic monitor?
173. The web page source contains a How can you check that a web apscript tag with the JavaScript agent plication is successfully enabled with
referenced.
RUM?
174. 1. Hybrid/multi-cloud
What is the enterprise cloud defined
2. web-scale and automation
by?
3. microservices and containers
4. DevOps Collaboration with business and ops
5. increased user expectations
175. •No local installation
Benefits of SaaS offering
•No worries about hardware provisioning, backups and data storage.
•No monitoring/operator required.
176. •Full control of data
Benefits of Managed Offering
•Self monitoring built-in
No worries about patching, upgrading, troubleshooting, monitoring or
failover
177. 8022
Port 443 is routed to local port ______
using an IP Table's prerouting rule
178. 35 days
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How long is Code Level and Performance data stored and retained for
service requests?
179. 10 days
How long is Code Level and Performance data stored and retained for
services at the code level for SaaS?
180. 10 days
How long is RUM data for Waterfall
analysis stored and retained?
181. 35 days
How long is Synthetic transaction data
stored and retained?
182. automatically every 2 weeks
How often does the SaaS cluster update?
183. Every 4 weeks but optional
How often does the OneAgent update?
184. 12 months
How long are OneAgent versions supported for premium customers?
185. 9 months
How long are oneAgent versions supported for non-premium customers?
186. 35 days but can be configured
How long is Code Level and Performance Data stored for Service Requests in a Managed environment?
187. 10 days but can be configured
How long is Code Level and Performance Data stored for Services at the
Code Level in a Managed environment?
188. 10 days but can be configured
How long is RUM Waterfall analysis
data stored and retained for Managed
customers?
189. 35 days but can be configured
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How long is Synthetic transaction data
stored and retained for managed customers?
190. Service Requests
Service Code Level
RUM Waterfall analysis
Synthetic Transactions
Which data retention periods can be
configured for managed customers?
191. Every 4 weeks.
How often does a Managed Cluster
update?
192. 3 months
How long are Cluster Versions supported for managed customers with
regular support?
193. 4 months
How long are cluster versions supported for managed customers with
premium support?
194. You may delay them but you can- Are Managed cluster updates renot skip them, i.e. you. have to do quired?
all the sequential updates between
multiple versions.
195. Every 4 weeks
How often is the OneAgent updated
for managed customers?
196. 9 months
How long are OneAgent versions supported for managed customers with
regular support?
197. 12 months
How long are OneAgent versions supported for managed customers with
premium support?
198. 3 nodes
What is the recommended number of
nodes for a sufficiently sized managed
cluster?
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199. (# of nodes / 2) + 1
For failover, a cluster must have
_____ nodes to maintain functionality
and can't lose 3 or more nodes
200. Communicates via HTTPS with
How is Mission Control secure?
browser-like certificate checks and
2FA for remote write access.
201. False
True or False: Mission control can access use credentials
202. True
True or False: Mission control cannot
gain root access to any servers
203. False
True or False: Mission control can access certificates:
204. Usage and billing information
What data is sent to mission control?
Dynatrace Cluster Health Statistics
Dynatrace Cluster event tracking
system settings
software updates
205. Firewalls
Regular security updates
Security scans
Vulnerability assessments
What security measures does Dynatrace take?
206. Other nodes immediately take
What happens if a Dynatrace Cluster
over and Dynatrace launches new node fails?
nodes to replace the failed nodes
207. Host groups allow you to segment What is the purpose of a host group?
large groups into smaller ones that
can be configured individually.
208. 1
How many host groups can a host
belong to?
209.
How are host groups assigned?
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At time of installation, automatically or by specifying a parameter at
install time.
210. re-install the agent or using the
OneAgentCTL
How can you change the host group
of a host?
211. Message routing- routing mesWhat is the main functions of the Acsages from OneAgents to server tiveGate?
endpoints
Bufffering/Compression - collects
messages from OneAgents and
bulks and compresses them to reduce network overhead.
Authentication (SSL Handshake)
Entrypoint for sealed networks
212. It allows you to integrate with
what is an ActiveGate Plugin?
any remote technology that exposes an interface and fully integrate
them into your Dynatrace monitoring landscape (like AWS)
213. OneAgent and Dynatrace Cluster
Cluster ActiveGates allow you to
proxy between _____ and ______
214. are logical constructs onto which What is an "Application" in the context
customer applications are mapped of Dynatrace?
for monitoring with regard to traffic
from real users
215. Web, Accelerated Mobile Pages
(AMP), Mobile, Custom
What are the application types supported by Dynatrace?
216. - Has a UI that runs in a JavaScript What is a Web Application to Dynaenabled browser
trace?
217. dtuser
For non-root Agent, what is the name
of the user the Agent creates on the
host?
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218. False. Root user must do it manual- True or False: non-root agents can be
ly.
updated automatically
219. team ownership, so you can easily Applications should be defined based
make use of management zones for on
access restrictions
220. Allows you to focus certain entities Management zones
to a certain group of people. Consists of multiple rules for the entities included.
221. Apdex is a universal standard that Apdex
is used to measure user satisfaction with application performance.
Dynatrace relies on Apdex ratings to calculate the performance
of-and thereby the likely user satisfaction with-each discrete user action. By default, the Apdex threshold for satisfactory performance
of all user actions across all applications is 3 seconds. It is recommended however that you define your own timing thresholds for
user satisfaction for each of the
user actions that you watch in your
application.
222. - After 30 minutes of browser inac- When does a User Session end?
tivity.
- When the user closes their browser. Note that user sessions don't
end when a user simply closes a
browser tab.
- Once the limit of 200 user actions
per session is reached.
- By calling the JavaScript API function dtrum.endSession()
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223. - Encrypted transmissions
What does Dynatrace Security best
- Cross-site scripting prevention practices protect against?
- Code or SQL injection protection
- DoS attacks
224. PAPAPOIE
What GDPR rights is Dynatrace comRight to be Informed
pliant with?
Right for Erasure
Right to data Portability
Right to restrict Processing
Right to data Protection
Right to Access
Right to Object
Rights regarding Automated decision-making
225. Used for transaction stitching in
x-Dynatrace header
HTTP headers. Set by OneAgent
to link web servers. Ensure that
network components, such as firewalls and routers, are never configured to remove these headers.
Incorrect configuration can potentially lead to broken pure paths.
226. Tracks a visit across multiple requests.
dtCookie
227. User actions with Javascript Errors What results in a "Frustrated" Apdex
rating?
228. •Only work for auto injected
Application Rules and Detection
(agent-based) web applications.
•Manually injected (agentless) web
applications are controlled with the
inserted tag and mobile application.
•RUM-only applications do not apply to any given detection rules.
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229. •Page load
•XHR action
•Custom action
What behaviors would constitute a
User Action?
230. •HTML is delivered via a OneAgent Describe Automatic agent injection
monitored server
(RUM)
•JS tag is auto injected by the
OneAgent
•Correlation of server-side web requests
•Application rules and injection
rules can be applied
231. •Customer adds JS tag on their
Describe Manual/Agentless Injection
own - no OneAgent needed
(RUM)
•Correlation of server side web requests is not possible
•JS tag (code) defines the application
•JS tag (JS snippet) + JS library (JS
agent)
•Inline Dynatrace JS code
232. •No root access
•No supported technology
•Hosted web application
When should a customer use Agentless Injection (RUM)?
233. The default application used as a "My Web application"
"catch all" for all user sessions and
user actions that do not match to
an existing application rule.
234. •CDN - JS-File is loaded from the
Dynatrace CDN
•On the server - OneAgent writes
the JS-Script to a file on the filesystem (full agent --> only parts are
injected)
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•In-line - add full code manually
in-line. No JS-File loaded (to avoid
negative impact on Google PageSpeed results)
235. True
True or False: All User input is masked
by default from session replay.
236. Scheduler for Synthetic monitors VUC
that need to run on an Active Gate.
Runs scripts against your page and
has 40+ prod locations.
237. Process that spins up Chrome in- VUP
stances, runs a synthetic monitor,
sends the data, closes the browser. Actually logs in, handles screen
capture, etc.
238. A synthetic event that triggers a
web request
What is a Synthetic Action?
239. Any interaction on the UI regardless if it triggered a web request
What is a Synthetic Event?
240. Environment
What type of ActiveGate can execute
an HTTP Monitor?
241. Destination URL, specific user ac- What can conversion goals be based
tions, number of actions, session on?
duration
242. Works on the JVM based on the
servlet specification, Apache, IIS,
Nginx, Node.js
What does Automatic injection work
with?
243. 20 or more concurrent tests running
What's the KPI for VUC?
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244. https://*.live.dynatrace.com/bf
What is the beacon forwarder URL for
SaaS?
245. https://mycluster.gateway.org.com:999/bf
What is the beacon forwarder URL for
Managed?
246. Forwards RUM data from the
What is a beacon forwarder?
browser to the Dynatrace (SaaS or
managed) cluster
247. - it does not adequately reflect your What would you rename a process
deployment
group?
- adding certain process meta-data
improves usability
248. They are information about the
What are process group name placeprocess that you may want in
holders?
the process name if needed.
Like EC2Instance:LocalHostname,
AzureRegion:Name
249. Web server name, Context root,
and Web application ID.
What three concepts does Dynatrace
consider when naming services?
250. Web request services, Web service, What are the different types of serdatabase service
vices?
251. Plain HTML delivered via web serv- What is a Web Request Service?
er
252. detected based on technology-spe- What is a web service?
cific frameworks. ASP.NET, Tomcat
253. If you have any custom exceptions What is a custom exception?
in your application, you have to
configure them in dynatrace so that
we can pick them up.
254. False. It just injects into the
process that calls the Database
True or False: OneAgent injects into a
Database's code
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255. DT_CUSTOM_PROP
Environment Variable used for defining custom process group metadata
256. DT_TAGS
Environment variable for creating custom tags
257. User action, geolocation, browser, Application baselining calculates refoperating system
erence values for these dimensions
258. service methods
Service baselining calculates reference values for these dimensions
259. 1. Metric and event-based detection of problems
2. Integrates custom metrics and
events
3. Ingests third-party events (deployments, config changes, etc.)
4. Availability root-cause
5. Grouped root-cause
What does Dynatrace AI do?
260. 1 week
How often is frequent issue detection
reset?
261. Availability, Error, Slowdown, Resource
What are the problem SEVERITY categories?
262. When a shortage of a resource in What is resource Problem?
your monitored environment is detected. i.e. CPU, memory
263. Applications, Services, Infrastruc- What are the problem TYPES?
ture, Synthetic
264. Service Quality reports, Availability What types of Reports does Dynareports
trace generate?
265. 1. It does not adequately reflect
your landscape
Why would one rename a service?
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2. adding certain process meta data
improves usability
266. Single-URL browser monitor, HTTP What are the three types of Synethic
Monitor, browser clickpaths
Monitors?
267. Traffic, Retransmissions, Connec- What's visible on the network
tivity
overview page?
268. Overall Dynatrace score an aver- What's on a Service Quality Report?
age of the application, services,
and infrastructure scores for your
environment
Application score - the average of
your application Apdex value and
the percentage of user actions that
are not affected by problems.
Services score - the percentage of
service calls that were successful
and unaffected by problems.
Infrastructure score - the percentage of host time during which no
problems were encountered.
269. install the mobile app and either
How do you set up mobile push notifiscan QR code or send an Email link cations?
to connect to your environment
270. A host that communicates with
What is a Monitoring Candidate?
monitored hosts in your environment, but doesn't itself have Dynatrace OneAgent installed on it
271. Connectivity - Percentage of prop- How are Connectivity Metrics calcuerly established TCP connections, lated?
compared to TCP connections that
were refused or timed out.
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nections to other processes on the
same host.
272. How much data is used by a user
action in a purepath
What is Transfer Size?
273. 1) in entity UI
2) Using the Dynatrace API
How can I add manual tags?
274. go in the UI and set up automatic
tagging rules
How can I set up automatic tagging
with rules?
275. ./oneagentctl
Dynatrace's CLI tool
276. in hostautotag.conf, and additional How do I set up automatic tagging
metadata can be specified in host- without rules?
customproperties.conf.
277. To manage tag rules
What are host properties used for?
278. A Process Group running on a spe- Process Group Instance
cific host
279. 50th (median) and 90th
Slowdown events are detected for the
____ and ____ percentile
280. a full week
Applications have to run for at least
______ before traffic spike and drop
alerts are raised.
281. 5-minute
Rapidly increasing response-time
degradations for applications and services are evaluated based on a sliding
______ time intervals.
282. 15-minute
Slowly degrading response-time
degradations are evaluated based on
_______ time intervals.
283.
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How the app interacts with a serv- What is the Vertical Stack in the autoer cluster, which runs on certain
mated RCA?
hosts, etc.
284. How the application interacts with What is the Horizontal Stack in the
a service, which interacts with an- automated RCA?
other service, etc.
285. you can have a third party push an third-party event ingests
event into Dynatrace.
286. 14 days
How long is transaction storage for
Problems retained?
287. how the end users were affected by Business Impact Analysis
a particular problem
288. 1) filtering
What are host groups used for?
2) configuration of multiple hosts.
If you have a lot of hosts and you
need to make a config change, you
can do it all at once in a host
group's settings
3) automatic updates or triggering
updates for a host group
4) turn off monitoring
5) process detection
6) tagging rules
7) defining management zones
289. It will be detected as two differIf a process is split between two hosts
ent process groups with the same in two separate host groups, how will
name
it affect process group detection?
290. It will be detected as two different If a service is split between two hosts
services with the same name
in two separate host groups, how will
it affect service detection?
291. Set up host naming rules in the UI how to change the name of a host?
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292. 1) Suppress problem notifications What is a maintenance window?
by default (configurable tho)
2) Baselines are not calculated during maintenance windows
293. Planned --> Schedule it for a cer- What are the types of maintenance
tain time frame Unplanned --> You windows?
have an emergency testing scenario come up, so you can go
back and retroactively set a maintenance window so that time frame
isn't used to calculate baselines
294. gain direct access to the log con- Log monitoring
tent of all your system's mission-critical processes. It's easy to
search for specific log messages
that you're interested in. Log content can be filtered based on keywords or timeframe. You can even
analyze multiple log files simultaneously—even when log files are
stored across multiple hosts.
295. 1 minute
How long does a log file need to exist
to be picked up by Log Monitoring?
296. Must have been modified in the last How far back does Log Monitoring re7 days - otherwise ignored.
trieve logs?
297. 5GB log data storage/year
Log analytics free tier
298. 5-90 days
How many days are logs retained?
299. 1) host page
2) problems page
3) a process' page
Where can Log Monitoring be accessed from?
300. - Tracks microservices deployContainer monitoring benefits
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ers)
- Visualizes your containerized services in the context of your wider
application (via Smartscape)
- Provides quick access to container metrics
301. on a host page, click View Contain- If you click on a host, how do you
ers
know what is a container and what is
a process on the underlying host?
302. You have to manually insert the tag What is a drawback to Agentless?
into each single page in the application you want to monitor
303. use this to pull data into your other Environment API
BI or reporting tools
304. Do most anything you would do in Configuration API
the UI. Alerting profiles, anomaly
detection, management zones, notifications, plugins, etc.
305. lets you extend monitoring beyond Dynatrace OpenKit SDK
what we can do out of the box
306. 12 months
How long are Davis problems and
events retained?
307. 5 years
What is the max retention period for
time series data?
308. 30 days
How long are OneAgent Diagnostics
retained for SaaS?
309. Configurable, default 30 days
How long are OneAgent Diagnostics
retained for Managed?
310. 500 MB of data storage per year
How much log Storage does SaaS
get?
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311. •number of running containers
What information can you get from the
•top 3 containers consuming the Docker Overview page?
most memory
•most frequently started containers
•most frequently used images
312. Support Docs, Answers, Product
News, Blog
Where can customers go if they need
help with Dynatrace?
313. Azure container service, docker,
PCF, kubernetes, and openshift
What are some container technologies we monitor with Dynatrace?
314. installed on the dynatrace node.
Embedded ActiveGate
Touches all inbound agent traffic
and is automatically handled by the
cluster node installer.
315. Environment ActiveGate
Cluster ActiveGate
Embedded ActiveGate
Hierarchy of ActiveGates
316. When you install OneAgent, the
Injection vs. Instrumentation
Process Agent will look for running
processes that we support. If it detects one, it will inject into it. Meaning it will load the special agent
into the running process. When the
process starts, the special agent is
running in that process. Then the
special agent (specific to a given
technology) will try to do instrumentation. The sensors in the special agent will look for metrics to
report back to Dynatrace.
317. You can edit the tile and customize How do I change the timeframe for a
it to lock on a given timeframe, or given tile in a dashboard? Regardless
do this when creating the tile.
of the timeframe selector?
318.
Data Center Monitoring
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Hosts, Services, Processes, Databases. Not RUM.
319. a point-in-time metric that measures when the visual area of a
page has finished loading
Visually Complete
320. Screen Size
Bandwidth
Device Type
Orientation
User agents
Device profile options for synthetic
monitors
321. Configurable up to 365 days, default 10 days
How long is Code Level and Performance data stored and retained for
services at the code level for Managed?
322. Configurable up to 365 days, default 35 days
How long is Code Level and Performance data stored and retained for
service requests for Managed?
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