Fixing QuickBooks Error PS032:
A Comprehensive Guide
QuickBooks error PS032 occurs when attempting to access your payroll. A message pops up indicating
that QuickBooks encounters difficulties installing updates for the Payroll Tax Table. Accompanied by
frequent error messages on your screen. Additionally, your system may experience freezing. The error
message may occur due to recurring factors, such as an expired subscription or a corrupted CPS folder.
This situation can hinder users from accessing the latest features and render the process unsuccessful.
We'll talk about an error code that can be keeping you from using payroll. The root reasons for Payroll
Update Error PS032 are discussed in this blog. You'll also discover quick fixes to deal with it.
If following this guide feels difficult or unable to understand the error, getting in touch with professionals is
recommended. Dial 1.855.856.0042 and connect with a QuickBooks ProAdvisor now!
Causes of QuickBooks Payroll Update Error
The following common reasons and scenarios could be accountable for QuickBooks Desktop error PS032
and QuickBooks payroll update error PS038:
1.The CPS folder within QuickBooks may be corrupted, and associated files may be damaged or stored in
an invalid path.
2.Challenges with Transmitting Usage or Payroll Data.
3.Backup Issues with Payroll Data and Company Files.
Solutions to Resolve QuickBooks Payroll Update Error
The QuickBooks error message PS032 can be effectively addressed by following the prompt solutions
provided below -
Solution 1: Change the CPS Folder Name in the File Explorer Tab's PC Section
You can easily rename the CPS folder in the C drive to resolve the QB error.
• Open the File Explorer windowand select This PC to find the Local C Drive. Navigate to the Program
Files section.
• Access the QuickBooks Desktop folder and choose Components to navigate to the Payroll folder.
Right-click on the folder name and select Rename.
• Modify the file name and press Enter to save the changes. Then, rerun the QB update process to verify
the status of the PS series error.
Solution 2: Provide usage or payroll information
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Open QuickBooks Payroll.
Click on the Employees option.
Choose My Payroll Service.
Within My Payroll Service, opt for Send payroll usage data.
After attempting to send the payroll data, if it is sent successfully, proceed to update QuickBooks Payroll.
Solution 3: Use Backup for Company Files and Payroll Data
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Go to the File tab in QuickBooks software.
Choose the Backup Company option, then select Create Local Backup.
On the backup creation page, select Local Backup.
Move to the Options tab, which will open the Backup Options window.
Click on Browse to designate the destination for the file backup.
Once a location is chosen, click OK to confirm your selection.
It’s advisable to save the backup initially on the local drive. Later, you can opt for a file hosting
service,flash drive,or other portable storage media.
QuickBooks error PS032 can be resolved by following the comprehensive solutions above.
If these steps fail to address the issue and the payroll update problems persist, you can
contact our QB support team at 1.855.856.0042 for immediate assistance with the error.