1-855-409-2300 How to Fix QuickBooks Payroll Update Error PS036? QuickBooks Payroll Update Error PS036 typically occurs due to incorrect service information or inactive payroll subscription status. Here's how to fix it: 1. Verify Your Payroll Subscription: Ensure your payroll subscription is active. Go to Employees > My Payroll Service > Account/Billing Information to check your status. 2. Update QB Desktop: Make sure you’re using the latest version of QB Desktop. Go to Help > Update QB Desktop and download any available updates. 3. Check Service Key: Verify that your service key is correct. Go to Employees > My Payroll Service > Manage Service Key and re-enter your service key if needed. 4. Revalidate Payroll Service Key: Open QB Desktop. Go to Employees > My Payroll Service > Manage Service Key. Select your payroll service, click Next, and then Finish. This revalidates your service key.