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Training and Development

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Introduction
• Training and Development in Human Resource
Management is acquiring knowledge, skills, and attitudes
attitudes that help improve employees’ job performance
and enable future career growth.
• Training refers to acquiring specific knowledge and skills
skills for a particular job or task. It is usually a short-term
Role of HRM in Training and Development
• Training Needs Assessment
HR is responsible for conducting a needs assessment to identify
the training needs of employees. This involves building a
competency framework to analyse the skills and knowledge gap
for each position in the organization.
• Designing and Developing Training Programs
HR will start by defining the learning objectives of the training
program. These objectives are specific, measurable, achievable,
relevant, and time-bound (SMART) to ensure that the program
meets the needs of the organization and the learners.
• Implementation and Delivery of Training Programs
HR is responsible for ensuring that the training programs are
implemented successfully. This includes scheduling the training
sessions, booking trainers, and making sure that all participants
have the necessary materials and are ready to participate.
Role of HRM in Training and
Development
• Evaluation of Training Programs Effectiveness
HR evaluates the effectiveness of the training programs to
determine if the training was successful in improving the
employee’s knowledge and skills. This helps HR identify areas
where improvement is needed for future training programs.
• Creating Career Path Development
HR provides career development opportunities to employees to
help them grow and advance their careers within the
organization. They will support the training with additional
interventions such as job shadowing, one-on-one coaching,
mentoring, and other development opportunities.
Training Methods
On-The-Job Training
Methods For The
Employees (Internal
Training Methods)
These methods are generally applied in
the workplace while employees are
working. This form helps develop the
occupational skills necessary to manage
an organization and fully understand its
products and services and how they are
designed and carried out.
Ex:- Job Rotations,
Temporary Promotions,
Coaching, etc.
Off-The-Job Training
(External Training
Methods)
Off-the-job training is sometimes
necessary to get people away from the
work environment to where the
frustrations and buzz of work are
eliminated. Training is generally given
through lectures, discussions, case
studies, and demonstrations. This
enables the trainee to study theoretical
information or be exposed to new and
innovative ideas.
Ex:- Lectures, Case Study,
Computer Based Training,
etc.
Training Design
• Training design is a detailed plan for
a training event or experience. It
involves specifying instructional
objectives, sequencing training
materials, incorporating learning
principles, and identifying effective
training methods.
Delivery Methods
Delivery Methods
Method
Description
Traditional classroom-based sessions are
Instructor-Led Training
led by an instructor, allowing for direct
interaction and immediate feedback.
Online courses and modules are
E-Learning Programs
designed to deliver training content via
digital platforms, offering flexibility for
learners. learning experiences within the
Hands-on
On-the-Job Training
work environment, allowing employees to
gain practical skills in real-time scenarios.
Kirkpatrick’s
Evaluation
Model
Return on Investment on Training
• Training ROI measures how much an
organization gains from its investment in
training. It is a financial metric that expands
on the benefits and business results
relative to a training program. It is not a
training satisfaction measure, which
indicates how happy the employees are
with the training.
• Using various measures, we can understand
the business impact of a particular
workshop, training program, or leadership
course, and convert it to monetary value.
Determining Training Needs
Allocating Resources
Challenges in
Training and
Development
Identify the Best Training Method
Keeping Employees Engaged
Measuring the Impact of Training
Managing Resistance to Change
Awarding Employee Development
TCS Corporate Digital
Academy
• TCS Corporate Digital Academy is a
corporate skilling, reskilling, and digital
learning offering that allows corporates
to provide an immersive learning
experience to employees, in line with
the technology trends. Embedded with
artificial intelligence (AI), the offering
enables intuitive and personalised
learning supported by a library of digital
content which learners can explore at
their own pace and convenience,
through multiple devices.
Features:1. Skill Upgradation
2. Immersive Learning
3. Corporate Learning
4. Learners can learn at their own pace
Learning and Development
at Deloitte
We offer a Lifetime Learning and Development Curriculum to our
talent, based on a global world-leading competency framework.
The curriculum is designed to grow our talent and foster future
leaders through exceptional smart talent development
experience.
1. Develop as a future-ready talent through innovation and
technology
Our agile, innovative and technology-enabled learning and
development solutions help you develop future-ready skills, hot
skills, client-centric and digital mindset at a faster speed.
2. Deloitte University Asia Pacific China Campus
Deloitte is committed to developing the world’s best leaders. As
part of our investment in our people, Deloitte China is currently
working to establish a Deloitte University Asia Pacific campus
near Beijing with plans to open this in 2025.
• In the dynamic landscape of today's workforce,
learning and development stand as pillars of success
for both individuals and organizations. As we've
explored in this presentation, Human Resource
Management plays a pivotal role in fostering a
culture of continuous learning.
Conclusion
• In conclusion, the investment in learning and
development is an investment in the future. HRM
catalyzes organizational growth by creating an
environment where learning is not just encouraged
but celebrated. As we move forward, let us embrace
the evolving landscape of HRM and champion the
development of our greatest asset – our people.
Sources
• The top 10 challenges in learning & development and how to solve them. (n.d.).
https://www.accredible.com/blog/the-top-ten-learning-and-development-challenges-and-how-to-solve-them
• Van Vulpen, E. (2023, September 10). 3 ways to measure training ROI + useful tips. AIHR.
https://www.aihr.com/blog/training-roi/ - :~:text=measuring training ROI-,What is training ROI%3F,employees are
with the training.
• Valamis. (2023, December 19). The Kirkpatrick model. Valamis. https://www.valamis.com/hub/kirkpatrick-model
• Van Vulpen, E. (2023b, September 13). Understanding the ADDIE model: All you need to know. AIHR.
https://www.aihr.com/blog/addie-model/
• Muntasir. (2023, August 8). Training Methods in HRM: On-The-Job & Off-The-Job Techniques. iEduNote.
https://www.iedunote.com/methods-of-training
• Training and development - meaning, examples, importance. (n.d.). Keka HR.
https://www.keka.com/glossary/training-anddevelopment#:~:text=Training%20and%20Development%20in%20Human,a%20particular%20job%20or%20task.
• Learning and development. (n.d.). Deloitte. https://www2.deloitte.com/cn/en/pages/careers/articles/learning-anddevelopment.html
• End-to-end Corporate Learning and Development with TCS’ Services. (n.d.). https://www.tcs.com/what-wedo/industries/education/solution/corporate-digital-academy-skill-development
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