NATIONAL ECONOMICS UNIVERSITY EXCELLENT EDUCATIONAL PROGRAM BACHELOR’S THESIS TOPIC: Metal import of Quang Minh Phat Vina Limited Liability Company for the period 2021 - 2024 and orientation to 2030 Student name: Nguyen Tuan Dat Major: International Economics NATIONAL ECONOMICS UNIVERSITY EXCELLENT EDUCATIONAL PROGRAM BACHELOR’S THESIS TOPIC: Metal import of Quang Minh Phat Vina Limited Liability Company for the period 2021 - 2024 and orientation to 2030 Student name: Nguyen Tuan Dat Major: International Economics Class: International Economics EEP 62A Student code: 11200756 Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang DECLARATION I hereby declare that this assignment is entirely my own work. All quotations and materials used in this assignment are honest, properly sourced, and ensure the highest accuracy to the best of my knowledge. Should this not be the case, I am willing to bear full responsibility for my assignment. . Student Dat Nguyen Tuan Dat ACKNOWLEDGEMENT First and foremost, I would like to express my deep gratitude to the faculty members of the National Economics University in general, and specifically to those at the Institute of Trade and International Economics, for their dedicated teaching and imparting valuable knowledge and experience to us. I would especially like to thank Associate Professor Dr. Nguyen Thuong Lang, who directly guided me throughout the course of this assignment. During the time I worked with him, I not only continually learned and accumulated much useful knowledge for myself but also learned about the spirit of serious and efficient work, which are essential for me in my future studies and career. Finally, I would like to sincerely thank the Board of Directors of Quang Minh Phat Vina Limited Liability Company for providing me with the opportunity to intern and gain practical experience in the field. Student Dat Nguyen Tuan Dat CONTENTS DECLARATION ....................................................................................................... 3 ACKNOWLEDGEMENT ........................................................................................ 3 CONTENTS ............................................................................................................... 4 LIST OF ABBREVIATIONS................................................................................... 6 LIST OF TABLES .................................................................................................... 7 LIST OF FIGURES .................................................................................................. 7 INTRODUCTION ..................................................................................................... 8 1. Rationales for choosing the topic ..................................................................... 8 2. Research objectives ......................................................................................... 10 2.1. Objectives ................................................................................................... 10 2.2. Tasks .......................................................................................................... 10 3. Research Subject and Scope ........................................................................... 10 4. Research Methodology.................................................................................... 11 5. Structure of the Thesis .................................................................................... 11 CHAPTER 1: THEORETICAL BASIS OF IMPORT ....................................... 12 1.1. Definition and types of import ................................................................ 12 1.1.1. Definition ................................................................................................ 12 1.1.2. Main types of import ............................................................................... 13 1.1.3. Role of Import ......................................................................................... 16 1.2. Factors Influencing Import ...................................................................... 18 1.2.1. Internal factors ....................................................................................... 18 1.2.2. External factors ....................................................................................... 20 CHAPTER 2: ANALYSIS OF THE CURRENT SITUATION OF METAL IMPORTS OF QUANG MINH PHAT VINA LIMITED LIABILITY COMPANY IN THE PERIOD 2021-2024 ............................................................ 23 2.1. General introduction about Quang Minh Phat Vina Co., Ltd ................ 23 2.2. The organizational structure of Quang Minh Phat Vina Co., Ltd .......... 24 2.2.1. Organization chart of Quang Minh Phat Vina Co., Ltd .......................... 24 Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 2.2.2. Personnel structure of Quang Minh Phat Vina Co., Ltd ......................... 27 2.3. Business results of Quang Minh Phat Vina Co., Ltd .................................. 33 2.3.1. Revenue situation of Quang Minh Phat Vina Co., Ltd in recent years ... 33 2.3.2. Cost situation of Quang Minh Phat Vina Co., Ltd in recent years ......... 36 2.3.3. Profit situation of Quang Minh Phat Vina Co., Ltd in recent years........ 38 2.4. Analysis the current situation of metal imports of Quang Minh Phat Vina Co., Ltd ....................................................................................................... 40 2.4.1. Metal import process of Quang Minh Phat Vina Co., Ltd ................... 40 2.4.2. Metal import situation ............................................................................ 47 2.4.3. Analysis of achievements of metal imports by Quang Minh Phat Vina Company Limited ............................................................................................. 49 2.4.4. Analysis of limitations of metal imports by Quang Minh Phat Vina Company Limited.............................................................................................. 50 CHAPTER 3: ORIENTATION AND RECOMMENDATIONS FOR METAL IMPORT OF QUANG MINH PHAT VINA LIMITED LIABILITY COMPANY UNTIL 2030 ....................................................................................... 56 3.1. Development and orientation of Quang Minh Phat Vina Co., Ltd.'s until 2030 56 3.2. Recommendations for enhancing metal import of Quang Minh Phat Vina Co., Ltd ....................................................................................................... 58 3.2.1. Optimizing Import Planning and Inventory Management More Effectively ......................................................................................................... 58 3.2.2. Developing Quantitative Evaluation Criteria for Suppliers ................. 59 3.2.3. Testing and Evaluating New Payment Methods ..................................... 61 3.2.4. Enhancing Internal Human Resources Quality ................................... 62 3.2.5. Enhancing Financial Stability through Strategic Currency Risk Management ..................................................................................................... 63 3.3. Recommendations for the Vietnamese government ................................. 64 CONCLUSION ........................................................................................................ 66 REFERENCES ........................................................................................................ 68 APPENDIX .............................................................................................................. 71 Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang LIST OF ABBREVIATIONS No. Abbreviation Full meaning 1 B2B Business-To-Business 2 B2C Business-to-Consumer 3 Co.,Ltd Company Limited 4 FTA Free Trade Agreement 5 GDP Gross Domestic Product 6 L/C Letter of Credit 7 Ltd. Limited Liability Company 8 WTO World Trade Organization LIST OF TABLES Table 2.1: Total number of employees (2021-2024) ................................................ 27 Table 2.2: Personnel structure by gender .................................................................. 28 Table 2.3: Personnel structure by age group ............................................................. 29 Table 2.4: Personnel structure by educational level ................................................. 31 LIST OF FIGURES Figure 2.1: Illustration of personnel structure by gender .......................................... 29 Figure 2.2: Illustration of personnel structure by age group .................................... 31 Figure 2.3: Illustration of personnel structure by educational level ......................... 33 Figure 2.4: Total revenue of the last 3 years of Quang Minh Phat Vina Co., Ltd .... 34 Figure 2.5: Revenue structure of Quang Minh Phat Vina Co., Ltd. in 2023 ............ 35 Figure 2.6: Total cost for the last 3 years of Quang Minh Phat Vina Co., Ltd ......... 36 Figure 2.7: Cost structure of Quang Minh Phat Vina Co., Ltd. in 2023 ................... 37 Figure 2.8: Total profit after tax for the last 3 years of Quang Minh Phat Vina Co., Ltd ............................................................................................................................. 39 Figure 2.9: Metal import process of Quang Minh Phat Vina Co., Ltd ..................... 41 Figure 2.10: Total metal imports in the last 3 years of Quang Minh Phat Vina Co., Ltd ............................................................................................................................. 47 INTRODUCTION 1. Rationales for choosing the topic Globalization and international economic integration have become key drivers for socio-economic development, enhancing the overall strength and competitiveness of the economies of most countries worldwide. The trend of international economic integration is rapidly evolving in both breadth and depth at regional and global levels. Particularly since Vietnam's official accession to the World Trade Organization (WTO), the Vietnamese economy has increasingly integrated with regional and global economies. Opening up the economy has become a significant impetus for economic growth, contributing substantially to maintaining Vietnam's high annual growth rate. Over the years, Vietnam's efforts in international economic integration have been extensive, systematic, and effective across all channels of bilateral and multilateral foreign relations, achieving significant milestones that positively contribute to the country's socio-economic development. In recent years, to accelerate the process of international economic integration, Vietnam has actively participated in Free Trade Agreements (FTAs), especially the new-generation FTAs. To date, Vietnam has established official relations with 189 out of 193 countries and territories (including 4 comprehensive strategic partners, 17 strategic partners, 13 comprehensive partners); it has trade relations with 224 partners and cooperates with over 300 international organizations; signed more than 90 bilateral trade agreements, nearly 60 investment encouragement and protection agreements; negotiated, signed, and implemented 19 bilateral and multilateral Free Trade Agreements (FTAs) with most of the world's major economies. Of these, 16 FTAs are in effect with over 60 partners, covering continents with a total GDP accounting for nearly 90% of the global GDP. This positions Vietnam as one of the leading countries in the region in terms of participation in bilateral and multilateral economic cooperation frameworks Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang In the last decade, Vietnam has witnessed robust growth in its export sector, particularly in industries such as textiles, electronics, and agriculture. However, parallel to the development in exports, Vietnam also faces significant challenges in the import sector, especially with essential industrial materials and tools like metals. In 2023, imports of key product groups crucial for various industries saw a significant decline: steel types decreased by 17.8%, machinery, equipment, tools, and spare parts by 8.1%, raw plastic materials by 20.1%, and chemicals by an estimated 17.4%. Consequently, the import-export strategy towards 2030, issued in Decision No. 493/QĐ-TTg on April 19, 2022, has added the direction for developing the import market for goods, elevating it to the same level of importance as the task of developing the export market for goods. In the context of vigorous international economic integration and the enormous potential from previously signed FTAs, domestic enterprises operating in the industrial material import sector need to overcome these challenges to effectively leverage these opportunities. They must develop specific strategies that contribute to the sustainable development of the country's economy. This involves not just navigating the current market conditions but also innovatively adapting to the evolving global trade landscape to ensure long-term growth and resilience. Against this backdrop, local enterprises, including Quang Minh Phat Vina Limited Liability Company – a company specializing in importing metals finds itself at the forefront of the import sector, tasked with overcoming operational hurdles and adapting to the evolving global trade landscape. In this journey, Quang Minh Phat Vina aims to explore strategic initiatives that not only address current challenges but also propel the company towards sustainable development. Recognizing the importance of the industrial import sector and the current challenges faced by domestic enterprises including Quang Minh Phat Vina, the research topic “Metal import of Quang Minh Phat Vina Limited Liability Company for the period 2021 - 2024 and orientation to 2030” has been selected. This topic is chosen to delve into Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang the critical aspects of industrial imports, specifically focusing on metal imports, a key area for many industries. The thesis aims to analyze the performance and strategies of Quang Minh Phat Vina Limited Liability Company in this sector from 2021 to 2024 and to propose strategic orientations for the company leading up to 2030. The selection of this topic underscores the significance of understanding and addressing the challenges in the import sector, which is vital for enhancing the competitiveness and sustainability of domestic enterprises in the global market 2. Research objectives 2.1. Objectives The primary objective is to analyze the current situation, evaluate the achievements and limitations of Quang Minh Phat Vina Limited Liability Company during the 2021 - 2024 period, and thereby propose orientations and strategies for the development of the company's metal import sector through to 2030. 2.2. Tasks To achieve the research objective, the following tasks will be undertaken: Firstly, analyze the theoretical foundations of import; Secondly, provide an overview of the internship base: Quang Minh Phat Vina Limited Liability Company; Thirdly, analyze the current state of metal imports of Quang Minh Phat Vina Limited Liability Company for the 2021 - 2024 period; Fourthly, propose strategic orientations and resolutions for the development of the company's metal import sector through to 2030. 3. Research Subject and Scope Research Subject: Metal imports of Quang Minh Phat Vina Limited Liability Company. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Research Scope: Metal imports of Quang Minh Phat Vina Limited Liability Company for the 2021 - 2024 period and strategic directions through to 2030. 4. Research Methodology Analytical, synthetic, and comparative methods will be used to accomplish the research tasks. Additionally, in-depth interviews with the leaders, officers, and staff of Quang Minh Phat Vina Limited Liability Company will be conducted to gain a deeper understanding of the company's current situation and short- and long-term development strategies. Research data will be collected from two main sources: 1) Data from Customs authorities and the General Statistics Office of Vietnam; 2) Data provided by the Finance and Accounting Department of Quang Minh Phat Vina Limited Liability Company. 5. Structure of the Thesis Apart from the introduction, conclusion, table of contents, and list of references, the thesis is organized into 4 chapters: Chapter 1: Theoretical basis of import Chapter 2: Analysis of the current situation of metal imports of Quang Minh Phat Vina Limited Liability Company in the period 2021-2024 Chapter 3: Orientation and recommendations for metal import of Quang Minh Phat Vina Limited Liability Company until 2030 Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang CHAPTER 1: THEORETICAL BASIS OF IMPORT 1.1. Definition and types of import 1.1.1. Definition Import activities are a component of international trade, which have existed for a long time and have increasingly developed both in breadth and depth. The history of import and export originates from the Roman Empire, when European and Asian merchants imported and exported goods across the vast Eurasian landmass. Initially, import activities primarily involved the exchange of tangible goods between nations, or the movement of goods from the territory of one country to another. Today, import activities have evolved into various forms, occurring on an almost global scale, across all sectors and economic fields, involving both tangible and intangible goods. Importing is one of the two activities that constitute foreign trade or international commerce. According to the WTO, Import involves the transportation and delivery of goods or services from any foreign country or territory into the host country’s territory in accordance with customs law. As stipulated in Article 28, paragraph 1 of the 2005 Commercial Law of Vietnam regarding the import of goods: "Import of goods is the process by which goods are brought into the territory of Vietnam from abroad or from special areas located on the territory of Vietnam considered as separate customs areas according to legal regulations". Thus, it can be understood as the process of bringing goods or services produced abroad into the country for various purposes such as production, consumption, or re-export for profit. Regarding the concept of import business, according to Article 2 of Circular No. 04/TM-ĐT dated July 30, 1993, by the Ministry of Trade: "Import business of equipment is the entire process of transaction, contract signing, and execution related to the purchase of equipment and services in the customer relationship with foreign countries". In other words, the import business can be understood as importing from economic organizations, foreign companies, conducting the consumption of goods, Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang materials in the domestic market, or re-exporting with the goal of profit and connecting production between countries. 1.1.2. Main types of import 1.1.2.1. Direct import Direct import can be understood as a form where a domestic enterprise directly negotiates and signs a commercial contract for importing goods with a foreign enterprise without being bound by any third-party intermediaries. In this method, the buyer and seller directly transact with each other, where the buying and selling activities are not conditional upon each other. The buyer may solely buy without selling, and the seller may only sell without buying. The main activity involves domestic enterprises importing goods and materials from foreign markets for consumption in the domestic market. With this form of import, the enterprise conducting the direct import has the right to seek partners, determine prices, choose payment methods within the framework of the state's import management policies, and bear all risks and costs in the transaction. To proceed with signing an import business contract, the importing enterprise must thoroughly research the demand for materials, equipment in the domestic market, calculate all costs to ensure the import business is profitable, negotiate meticulously about the transaction conditions with the exporter, and follow the national legal corridor as well as international customs. 1.1.2.2. Entrusted Import (Indirect Import) According to Decision No. 1172/TM/XNK dated September 22, 1994, by the Minister of Trade regarding the issuance of "Regulations on consignment import and export among domestic legal entities", entrusted import is defined as: “Entrusted import is a commercial service activity in the form of import services. This activity is based on a consignment contract between enterprises in accordance with the regulations of the economic contract ordinance.” Thus, entrusted import or indirect import is understood as, through a consignment contract, the importer of goods carries Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang out commercial service activities by hiring an intermediary unit to represent and name in importing goods. The entrusted import contract is formed among domestic enterprises with their own foreign currency, who have the need to import certain materials, equipment but are not allowed to import directly or face difficulties in finding partners, carrying out consignment import procedures for an enterprise with international trade functions to conduct imports as per their request. The consignee must provide the consignor with information about the market, prices, customers, and conditions related to the consignment order, negotiate, and sign the consignment contract. The consignee must carry out the import procedures and is entitled to a fee called a consignment fee. 1.1.2.3. Temporary Import for Re-export Based on Article 29 of the Commercial Law 2005 regarding temporary import, reexport, temporary export, re-import of goods, it is specifically defined as: Temporary import, re-export of goods involves goods brought from abroad or from special areas located on the territory of Vietnam considered as separate customs areas according to legal regulations into Vietnam, undergoing import procedures into Vietnam and export procedures for the same goods out of Vietnam. Each country has its own definition of re-export, but they all agree on the notion of re-export as exporting back abroad goods that were previously imported, without being processed in the reexporting country. In temporary import for re-export activities, at least three countries are involved: the exporting country, the importing country, and the re-exporting country. Goods do not necessarily have to return to the re-exporting country but can be directly transferred from the exporting country to the importing country as transshipment, but the money must be paid by the re-exporter to the importer and collected from the importer. 1.1.2.4. Joint Venture Import Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Joint venture import is an import activity based on voluntary economic linkage between enterprises, where at least one enterprise must be a direct importer/exporter aiming to coordinate skills for transactions and propose policies and measures related to import activities, promoting this activity to develop in the most beneficial direction for both sides according to the principle of shared profits and losses. In this form, enterprises bear less risk compared to direct import since each enterprise participating in joint venture import only contributes a certain portion of capital, and the rights and responsibilities of each party are also distributed according to the amount of capital contributed. The division of costs, taxes according to the capital contribution ratio, and profit or loss depend on the agreement between the two parties. In joint venture import, the enterprise conducting the import will be accounted for the import turnover, but when bringing the goods for consumption, it is only calculated on the sales volume based on the proportion of capital contribution and pays revenue tax on that turnover. The enterprise conducting direct import must establish two contracts: one for purchasing goods from abroad and one for the joint venture with other enterprises. 1.1.2.5. Processing Import Processing in trade is a commercial activity, whereby the processing recipient uses part or all of the raw materials, materials of the processing orderer to perform one or more stages in the production process as per the request of the processing orderer to enjoy remuneration. Processing import can be understood as a form of import in which the importer (the processing recipient) proceeds to import raw materials from the exporter (the processing orderer) to carry out processing according to the stipulations in the contract signed between the two parties. This form of import is commonly seen in industrial zones and export processing zones. Here, the importer (or the processing recipient) will proceed to import the input materials from the Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang exporting unit (the processing orderer) to carry out processing into finished products according to the contract confirmed between the two parties. 1.1.2.6. Countertrade Countertrade is a transaction method that tightly integrates exports with imports, where the seller is also the buyer, and the quantity of goods dispatched has a value equivalent to the quantity of goods received. Thus, countertrade is essentially just an exchange of goods between the participating parties. Currency primarily serves a calculating function and is not used as a means of payment. Both the buyer and seller must carry out the procedures for exporting and importing goods, respectively. In countertrade, goods are exchanged between parties, so the participants pay attention to the requirement of balance. This includes balancing the obligations and rights of each party, balance in price, and transaction conditions. The two attributes of goods, value and utility value, are also compared and balanced. From the perspective of foreign trade, this activity is essentially an exchange of goods that does not increase or decrease the trade balance of the participating countries. The activities of buying and selling are only formal, so the export and import activities play a supporting role in that exchange relationship. 1.1.3. Role of Import On the ongoing trend of globalization, nations continuously expand their trade relations and exchanges with each other, leading to the burgeoning development of international commerce. As an integral part of international trade, imports play a significant role in this growth, specifically exerting a positive impact on the balanced development and exploitation of each country's economic potential in terms of labor force, capital, resources, and scientific and technical capabilities. Imports demonstrate the economic interdependence and mutual reliance among the world's economies, thus holding a crucial role, especially for developing countries. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Firstly, imports diversify goods in terms of types, quality, and prices, enhancing the range of goods and services available to consumers. This diversification allows consumers to access foreign-made products suited to domestic production needs. It serves as a foundation for supplementing goods that are either not produced domestically or are produced but do not fully meet the domestic demand. Furthermore, competition among various producers leads to efforts to reduce production costs to the lowest possible level, thereby benefiting consumers through competitive international prices. Secondly, imports have a direct impact on production and commercial business by supplying a significant quantity of goods, raw materials, and essential supplies to the economy, promptly addressing shortages and imbalances, ensuring balanced and stable economic development (Wall, 1968). Thirdly, imports create linkages between domestic economies and the global economy, facilitating the development of labor division and international cooperation both in breadth and depth, thereby exploiting comparative advantages based on production specialization (Martha Denisse Pierola et al., 2015). A product can be collaborated on by several countries, with one nation potentially importing and exporting goods and services with others. This allows nations to focus their resources on producing and exporting items where they have an advantage and importing those where they do not. Thus, imports lead to significant advancements in social production, saving costs and time, fostering even social development levels, breaking the monopoly in domestic production and business, and introducing new factors into production to enable economic organizations to participate and compete in the market. Fourth, imports serve as channels for technology transfer and management skills to enterprises (Romer, 1987; Aghion & Howitt, 1998; Tur co et al., 2013). If new technology and a broader knowledge base are embodied in imported intermediate or capital goods, importers can innovate their technology by integrating these modern Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang machines into their production processes, which might not be available domestically (Grossman & Helpman, 1991). Fifth, imports also play a positive role in promoting exports (Martha Denisse Pierola et al., 2015). The expansion and access to the use of imported intermediate inputs enhance product quality, thereby creating favorable conditions for enterprises to enter foreign export markets (Bas & Strauss-Khan, 2015; Chevassus-Lozza et al., 2013; Feng et al., 2012). Sixth, imports positively impact employment resolution and improving people's lives (Fernandes & Lopez, 2015). Imports create new production capacities, ensuring raw material sources for production, stable production ensuring workers' livelihoods, developing new industries and jobs for workers, improving living standards, limiting social ills, creating income, and stabilizing socio-economic development. 1.2. Factors Influencing Import 1.2.1. Internal factors 1.2.1.1. Company Strategy Among the internal factors, a company's strategy stands out as a pivotal determinant. This encompasses the overarching objectives, operational tactics, and market positioning that a firm adopts to navigate the complexities of global trade. A well-articulated strategy enables a company to identify and capitalize on costeffective sourcing opportunities, leverage comparative advantages, and optimize its product portfolio to meet the demands of its target market. Moreover, the strategic orientation towards innovation, quality management, and supply chain integration plays a critical role in shaping the company's import decisions. By aligning its import practices with strategic goals, a company can not only enhance its competitive edge but also ensure long-term sustainability in the global marketplace. Thus, the strategic Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang framework of a company acts as a fundamental internal factor, influencing its import behaviors and decisions, ultimately determining its success in bridging the gap between international suppliers and local market needs. 1.2.2.2. Company resources The resources of a company encompass a wide array of assets, including financial capital, technological infrastructure, and access to logistical networks. Financial resources dictate a company's ability to invest in bulk purchases, negotiate favorable terms, and manage the risks associated with international trade. Technological assets, on the other hand, enable efficient management of supply chains, tracking of shipments, and analysis of market trends to identify profitable import opportunities. Access to robust logistical networks ensures timely delivery and reduces the risk of supply chain disruptions, a critical factor in maintaining the flow of imported goods. Collectively, these resources provide the foundation upon which successful import operations are built, enabling a company to navigate the complexities of international markets with agility and confidence. 1.2.2.3. Company reputation The reputation of a company also plays a critical role in its import activities. A positive reputation, built over time through consistent delivery of quality products, adherence to ethical business practices, and active engagement with stakeholders, can facilitate smoother transactions, build trust with suppliers, and attract favorable terms and conditions. It can also enhance the company's bargaining power and open doors to exclusive deals that are not readily available to lesser-known entities. In contrast, a tarnished reputation can lead to skepticism, higher transaction costs, and even outright refusal of business from potential suppliers, thereby limiting the company's ability to import effectively. 1.2.2.4. Human Resources Quality Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Furthermore, the quality of human resources within a company is a critical determinant of its import success. Skilled employees with expertise in international trade regulations, negotiation, logistics management, and cultural fluency can navigate the intricacies of global markets more effectively. They are adept at identifying and mitigating risks, optimizing supply chain operations, and cultivating strong relationships with foreign suppliers. Moreover, a knowledgeable workforce is better equipped to adapt to changing market dynamics and regulatory environments, ensuring that the company remains competitive and compliant in its import activities. 1.2.2. External factors 1.2.2.1. Global economic situation The global economic situation plays a critical and overarching role, acting as both a facilitator and a barrier to import operations depending on its state at any given time. The global economic climate, characterized by periods of growth, stagnation, or recession, directly affects consumer demand patterns in different markets. During economic expansions, consumer spending typically increases, leading to higher demand for imported goods and services. Companies, in anticipation of these opportunities, may expand their import operations to meet this surge in demand. Conversely, in times of economic downturn, consumer spending retracts, and the demand for non-essential imported goods diminishes. Companies may then reduce their import volumes to avoid excess inventory and minimize financial exposure. 1.2.2.2. Political environment The political, legal regime, both domestic and international, has a direct impact on import business activities. Political factors include the stability of the government, the level of corruption in the political system, and political processes affecting economic policies. A healthy legal environment is essential for smooth import and export activities, regulating microeconomic activities in a way that considers not only Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang individual results but also the interests of other members in society. A legal environment ensuring equality for all types of businesses regulates businesses to operate and compete healthily. When conducting business activities, all enterprises are obliged to strictly comply with legal regulations, especially when operating in international markets. Since import activities are conducted by entities from different countries, they are subject to the policies and regimes of those countries and must also comply with common international legal regulations. In the import process, enterprises must be well-versed in the laws of the host country and conduct business based on respect for its laws. 1.2.2.3. Internal trade policies and regulations The landscape of international trade is significantly shaped by policies and regulations enacted by governments and international organizations. International trade policies and regulations encompass a broad spectrum of rules, including tariffs, quotas, trade agreements, and non-tariff barriers, each designed to regulate the volume, nature, and conditions under which goods and services move between countries. For example, tariffs, taxes imposed on imported goods, directly affect the cost structure of importing. By increasing the cost of foreign products, tariffs can make imports less competitive compared to domestic goods, thereby influencing a company's sourcing decisions. On the other hand, quotas, another form of trade regulation, limit the quantity of a particular good that can be imported into a country within a specified time frame. Quotas can restrict market access for foreign goods, compelling companies to diversify their import sources or seek alternatives. This can lead to increased costs and complexities in supply chain management, as companies must ensure compliance with quota restrictions while striving to meet market demand. Import activities are not ordinary goods exchanges since they involve exchanges between different countries, entities of different nationalities, and particularly the involvement of different currencies. Exchange rates are a means to compare the relative value of currencies. When exchange rates rise, the domestic Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang currency depreciates against foreign currencies, encouraging exports and limiting imports, and vice versa. With a higher exchange rate, the same amount of foreign currency earned from exports can be exchanged for more domestic currency, making exports cheaper but imports more expensive, thus limiting import business. Conversely, a decrease in exchange rates restricts exports as the same amount of foreign currency earned from exports exchanges for less domestic currency, simultaneously creating good opportunities for import activities. 1.2.2.4. Logistics infrastructure The logistics infrastructure of both the exporting and importing countries plays a crucial external factor in the importation process, fundamentally influencing the efficiency, cost, and reliability of international trade operations. This infrastructure, encompassing transportation networks, warehousing facilities, and port operations, is the backbone of global trade, facilitating the movement of goods across borders from supplier to buyer. The state and capability of this infrastructure can significantly impact a company's ability to import goods in a timely and cost-effective manner. Transportation networks, including roads, railways, air routes, and shipping lanes, are essential for the movement of goods. The efficiency and capacity of these networks directly affect transit times and the cost of shipping. In countries where the transportation infrastructure is highly developed, goods can be moved more quickly and with greater reliability, reducing lead times and enhancing supply chain responsiveness. Conversely, in regions where the infrastructure is lacking or underdeveloped, frequent delays and higher transportation costs can be expected, posing challenges for companies relying on imports from these areas. These factors collectively shape the dynamics of the import sector, influencing strategic decision-making in businesses. Understanding these factors is crucial for any enterprise engaging in import activities, as they not only determine the immediate feasibility and profitability of import transactions but also have long-term Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang implications for the enterprise's adaptability and growth in an increasingly interconnected global economy. CHAPTER 2: ANALYSIS OF THE CURRENT SITUATION OF METAL IMPORTS OF QUANG MINH PHAT VINA LIMITED LIABILITY COMPANY IN THE PERIOD 2021-2024 2.1. General introduction about Quang Minh Phat Vina Co., Ltd Quang Minh Phat Vina Company Limited was established on April 4, 2021. Below are some basic details about the company: ● Business name: Quang Minh Phat Vina Company Limited ● Trading name: Quang Minh Phat Vina Company Limited ● Tax identification number: 2301206590 ● Registration management location: Tien Du - Que Vo Tax Department ● Address: Thon Che, Lien Bao Commune, Tien Du District, Bac Ninh ● Legal representative: Mai Xuan Quang Quang Minh Phat Vina Company Limited primarily operates in the "General Wholesale" sector under the business code 4690. In addition to its main line of business, the company is involved in several other sectors, including: Wholesale of other machinery, equipment, and parts (business code 4659) Specialized wholesale not elsewhere classified (business code 4669) Wholesale of other household goods (business code 4649) Retail of hardware, paints, glass, and other installation equipment in specialized stores (business code 4752) Other remaining business support service activities not elsewhere classified (business code 8299) These activities showcase the company's diverse engagement across different sectors, indicating a broad operational scope beyond its primary wholesale focus. This Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang diversification allows Quang Minh Phat Vina to cater to a wide range of market needs, from machinery and equipment to household goods and construction materials, alongside providing various business support services. The primary clients of the company consists predominantly of wholesalers and industrial material suppliers. Additionally, the company's customer base extends to include distributors and households. This diverse customer portfolio allows the company to operate across different segments of the market, catering to a broad spectrum of consumer needs. Serving both the B2B (Business-to-Business) segment, through wholesalers and industrial suppliers, as well as the B2C (Business-toConsumer) segment, via distributors and households, the company effectively bridges the gap between large-scale supply chains and end-consumer demands. This strategy not only maximizes the company's market reach but also stabilizes its operational base by diversifying its revenue streams across multiple channels and customer types. The main products of the company encompass a variety of metal products: bolts, screws, nuts, wrenches, pliers, hammers, screwdrivers and screwdriver heads, general tool sets, saws and saw blades for stone cutting, drill bits and cutting blades, etc. 2.2. The organizational structure of Quang Minh Phat Vina Co., Ltd 2.2.1. Organization chart of Quang Minh Phat Vina Co., Ltd Director Accounting Department Sales Department Secretary Warehouse Department Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Figure 2.2: Organization chart of Quang Minh Phat Vina Co., Ltd ❖ Director Function: The director, as the legal representative of the company, directly oversees and manages all of the company's activities, bearing the ultimate responsibility for all business operations. Duties: ● Primarily responsible for strategic direction, management, and operation of the Company. ● Makes decisions on all important matters of the company, approves plans, projects, and budgets. ● Has the authority to decide on the organizational structure of the company's management to ensure efficiency and effectiveness. ● Manages internal and external relations and resolves issues related to the entire company, seeks partners for the company. ❖ Accounting Department Function: Manages, controls, and advises on financial and accounting matters for the company. Duties: ● Handles all accounting-related tasks such as cash accounting, fixed assets accounting, bank deposits accounting, cost accounting, payroll accounting, and other payroll deductions. ● Manages the company's accounting documents and records. ● Works with tax authorities, insurance, and deals with issues related to the company's accounting and finance. ● Calculates and balances the company's finances to ensure financial safety in production and business operations. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang ● Coordinates with other departments for asset inventory throughout the company. ● Advises the director and other departments on accounting and financial matters. ❖ Sales Department Function: Responsible for business-related activities and developing business strategies. Duties: ● Explores customers, signs contracts, handles receivables, and manages related documents like acceptance minutes and contract liquidation. ● Works with the Accounting and Finance department to accurately determine customer debts for better debt collection and customer exploitation plans. ● Advises and implements measures to consolidate and improve quality for efficient customer search and approach. ● Advises and supports customers on the quality and uses of the company's goods and materials. ● Serves as an information point for exchanges and discussions between customers and other departments. ❖ Secretary Function: Responsible for administrative and logistical tasks. Duties: ● Answers phone calls, arranges appointments, and receives customers. ● Handles logistical tasks like booking flights for employees, making restaurant reservations for customers and staff, etc. ● Manages the storage and documentation of files and paper documents. ● Attends and takes minutes of internal meetings and meetings with customers. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang ● Assists in arranging the Director's schedule. ❖ Warehouse Department Function: Responsible for arranging and managing the company's goods and materials in the warehouse. Duties: ● Unloads and arranges the company's goods and materials in the warehouse. ● Coordinates with the Supply Department to monitor, manage, and plan for inventory of goods and materials in the warehouse. ● Transports goods and materials to customer locations when needed. 2.2.2. Personnel structure of Quang Minh Phat Vina Co., Ltd The table summarizing the total number of personnel from 2021 to 2024 indicates a continuous growth in the workforce of Quang Minh Phat Limited Company Table 2.1: Total number of employees (2021-2024) Year Number of employees 2021 31 2022 43 2023 48 2024 50 Source: Quang Minh Phat Vina Co., Ltd Specifically, in the company's first year of establishment, the total number of staff was 31. Over the next two years, the number of personnel continued to increase Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang to 43 and 48, respectively. As of April 2024, the total number of employees at the company has reached 50. This data demonstrates a consistent upward trend in the company's staff numbers, reflecting its growth and expansion over these years. 2.2.3.1. Personnel structure by gender The data from the gender distribution table for Quang Minh Phat Vina Limited Company reveals a gradual increase in the number of employees of both genders over the years, with a predominant male workforce. Table 2.2: Personnel structure by gender Gende r 2021 2022 2023 2024 Number of Percent Number of Percent Number of Percent Number of Percen Employees age (%) Employees age (%) Employees age (%) Employees tage (%) Male 21 67,74 30 69,77 34 70,83 35 70 Female 10 32,26 13 30.23 14 29,17 15 30 Total 31 100 100 100 100 45 48 50 Source: Quang Minh Phat Vina Co., Ltd Specifically, for male employees: in 2021, there were 21 male employees, constituting 67.74% of the total workforce. By 2022, the number had increased by 9 to 30, accounting for 69.77%. In 2023, the company added another 4 male employees, making up 70.83%, and by April 2024, there were 35 male employees, representing 70% of the company's labor force. Regarding female employees: in 2021, the company had a total of 10 female staff, making up 32.26% of the workforce. In 2022, the number increased by 3 to 13, accounting for 30.23%. By 2023, there were 14 female employees, representing Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 29.17%, and as of April 2024, the number of female staff had reached 15, constituting 30% of the company's workforce. 60 50 40 14 15 34 35 2023 2024 13 30 10 20 30 10 21 0 2021 2022 Male Female Figure 2.1: Illustration of personnel structure by gender Unit: People Source: Quang Minh Phat Vina Co., Ltd 2.2.3.2. Personnel structure by age group The results from the table of personnel structure by age group at Quang Minh Phat Vina Limited Company for the Bachelor's thesis show that the number of employees in each age group has been steadily increasing over the years, and the majority of the workforce in the company falls under the age of 30. Table 2.3: Personnel structure by age group Age group 2021 2022 2023 2024 Number of Percent Number of Percent Number of Percent Number of Percen Employees age (%) Employees age (%) Employees age (%) Employees tage (%) Bachelor’s thesis Below Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 15 48,39 24 53,33 24 50 25 50 30 - 45 13 41,94 15 33,33 17 35,42 17 34 Above 3 9,68 6 13,34 7 14,58 8 16 31 100 45 100 100 100 30 45 Total 48 50 Source: Quang Minh Phat Vina Co., Ltd The number of employees under the age of 30 has consistently been the highest across the years. In 2021, the company had 15 employees under the age of 30, accounting for 48.39% of the total workforce. In the following two years, the number of employees under 30 years old increased to 24 and 25, constituting 53.33% and 50% of the workforce, respectively. As of April 2024, there are currently 25 employees under the age of 30, making up 50% of the company's workforce. The second most common age group among the workforce at the company is employees aged 30 to 45. In 2021, there were 13 employees in this age group, accounting for 41.94% of the workforce. In 2022, the number of employees in this age group increased by 2 to 15, constituting 33.33%. In 2023 and up to April 2024, there are 17 employees in this age group, accounting for 35.42% and 34% of the workforce, respectively. The number of employees over 45 years old is the smallest among the age groups throughout the years. In 2021, there were only 3 employees over the age of 45, making up 9.68% of the workforce. In 2022 and 2023, the total number of employees over 45 years old was 6 and 7, representing 13.34% and 14.58% of the workforce, respectively. As of the current time in 2024, there are 8 employees in the over 45 age group, constituting 16% of the company's workforce. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 30 24 25 20 17 15 15 25 24 17 15 13 10 5 8 7 6 3 0 2021 2022 Below 30 2023 30 - 45 2024 Above 45 Figure 2.2: Illustration of personnel structure by age group Unit: People Source: Quang Minh Phat Vina Co., Ltd 2.2.3.3. Personnel structure by educational level The results from the personnel structure table by educational level at Quang Minh Phat Vina Limited Company show that the number of employees with university and intermediate/college education levels has been increasing over the course of 4 years. Meanwhile, the number of employees with a high school education level has remained constant over the years. Table 2.4: Personnel structure by educational level Educat ional level 2021 2022 2023 2024 Number of Percent Number of Percent Number of Percent Number of Percen Employees age (%) Employees age (%) Employees age (%) Employees tage (%) Bachelor’s thesis High 3 Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 9,68 3 6,67 3 6,25 3 6 school Interme 13 41,94 20 44,44 20 41,67 23 46 48,39 22 48,89 25 52,08 24 48 100 100 100 100 diate and college Univers 15 ity 31 Total 45 48 50 Source: Quang Minh Phat Vina Co., Ltd The number of employees with a university education level consistently has the highest proportion over the years. In 2021, the company had 15 employees with a university education level, accounting for 48.39% of the workforce. In the following two years, the number of employees with a university education level was 22 and 25, accounting for 48.89% and 52.08% respectively. As of April 2024, the current number is 24 employees, representing 48% of the company's workforce. The number of employees with an intermediate and college education level is the second most common group of workers at the company. In 2021, there were 13 employees with intermediate and college education levels, making up 41.94% of the workforce. In the following two years, the number of personnel with this education level increased to 20, accounting for 44.44% and 41.67% respectively. By April 2024, the number of employees increased to 23, representing 46% of the company's workforce. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang The number of personnel with a high school education level has the smallest proportion over the years. Over the 4-year period, only 3 employees at the company had a high school education level, accounting for 6% as of April 2024. 30 25 25 23 22 20 24 20 20 15 15 13 10 5 3 3 3 3 0 2021 High school 2022 2023 Intermediate and college education 2024 University Figure 2.3: Illustration of personnel structure by educational level Unit: People Source: Quang Minh Phat Vina Co., Ltd 2.3. Business results of Quang Minh Phat Vina Co., Ltd 2.3.1. Revenue situation of Quang Minh Phat Vina Co., Ltd in recent years The revenue trend for Quang Minh Phat Vina Company Limited has been on the rise over the past three years, from 2021 to 2023. In 2021, the total revenue reached 60.53 billion VND. In 2022, the figure rose to 65.76 billion VND, marking an increase of 5.13 billion VND or 11.76% compared to 2021. The growth continued significantly into 2023, with revenue jumping to 80.23 billion VND, an increase of 12.47 billion VND or 18.40% over 2022. As of the end of March 2024, the current revenue of Quang Minh Phat Vina Company Limited stands at 21.34 billion VND. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Billion (VND) Total revenue in the last 3 years 80.23 60.53 65.56 21.34 2021 2022 2023 Q1/2024 Figure 2.4: Total revenue of the last 3 years of Quang Minh Phat Vina Co., Ltd Unit: Billion (VND) Source: Quang Minh Phat Vina Co., Ltd The revenue structure of Quang Minh Phat Vina Company Limited reveals that approximately 65% of its revenue comes from wholesale companies, which represent the main customer base. This predominant reliance on wholesalers indicates a business strategy that is deeply integrated into the B2B (business-to-business) marketplace, where Quang Minh Phat Vina serves as a crucial intermediary, providing bulk metal products to other businesses for further sale or manufacturing use. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Revenue structure in 2023 Revenue from wholesale companies of metal materials 10% 25% 65% Revenue from distributors and agents Revenue from households Figure 2.5: Revenue structure of Quang Minh Phat Vina Co., Ltd. in 2023 Unit: % Source: Quang Minh Phat Vina Co., Ltd The remaining 35% of the company's revenue composition is split between distributors, agents, and households, with distributors and agents together accounting for 25% and direct sales to households making up 10%. This distribution suggests a diversified customer base beyond the wholesale segment, indicating the company's strategic penetration into different market segments to mitigate risk and capitalize on various revenue streams. Distributors and agents, acting as intermediaries, extend the company's market reach, facilitating the distribution of metal products to a wider range of end-users, including small businesses and retail sectors. Meanwhile, the direct engagement with households, although the smallest revenue contributor, reflects the company’s ability to cater to the consumer market, possibly offering specialized or smaller quantities of metal products suitable for individual projects or needs. Furthermore, this revenue structure indicates the operational dynamics and market strategy employed by Quang Minh Phat Vina. The focus on wholesale Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang companies suggests a business model that prioritizes efficiency, scale, and long-term relationships, given the typically larger and more stable orders from such clients. The involvement with distributors and agents points towards a strategic extension of the company's distribution network, broadening its reach without the need for direct market engagement in disparate locations. Direct sales to households, while a smaller portion of the revenue, demonstrate the company's flexibility and responsiveness to the broader market's needs, showcasing its ability to adapt to varied customer demands. 2.3.2. Cost situation of Quang Minh Phat Vina Co., Ltd in recent years Similar to the revenue trend, the total expenses of the company also showed an upward trend from 2021 to 2023. In 2021, the total expenses the company incurred amounted to 56.78 billion VND. In 2022, this increased to 63.45 billion VND, up by 6.67 billion VND or 11.75% compared to 2021. In 2023, total expenses continued to rise significantly to 75.63 billion VND, an increase of 12.18 billion VND or 19.20% over 2022. Billion (VND) Total costs in recent years 75.63 63.45 56.78 2021 2022 2023 Figure 2.6: Total cost for the last 3 years of Quang Minh Phat Vina Co., Ltd Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Unit: Billion VND Source: Quang Minh Phat Vina Co., Ltd The majority of these expenses are attributed to import costs and employee salaries and benefits, accounting for nearly 94% of the company's total expenses. Cost structure in 2023 Other costs 4,63 Import costs 50,68 Employee salary and bonus costs 20,32 0 10 20 30 40 50 60 Figure 2.7: Cost structure of Quang Minh Phat Vina Co., Ltd. in 2023 Unit: Unit: Billion VND Source: Quang Minh Phat Vina Co., Ltd A detailed analysis of the company’s expense distribution reveals that a substantial portion, approximately 67.01%, is directly allocated to import costs. This significant expenditure underscores the heavy financial investment required to sustain the importation of metal, highlighting the sensitivity of Quang Minh Phat Vina’s operations to global metal prices, shipping costs, and international trade policies. The logistics cost, an integral component of the import expense, encompasses freight charges, customs duties, and handling fees, each contributing to the complexity and financial weight of the import process. Insurance costs, while serving as a protective Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang measure against the myriad of risks associated with international transportation, including damage, loss, and theft, further inflate the company’s operational expenses. Parallel to the import costs, employee salaries and benefits represent another substantial financial commitment, accounting for 26.87% of the company’s total expenses. This delineation not only highlights the company’s dedication to its workforce but also reflects the labor-intensive nature of the metal importation and distribution sector. The allocation of a significant fraction of expenses towards remunerating employees underscores the critical role human resources play in the operational efficacy and competitive positioning of Quang Minh Phat Vina. Skilled employees, adept in navigating the complexities of international trade, logistics management, and customer service, are indispensable to the company’s success, justifying the substantial investment in salaries and benefits. Moreover, the financial narrative of Quang Minh Phat Vina is further elaborated by additional expenditures in transportation, investment,and administrative costs. Although these do not constitute the majority of the company's expenses when compared to import costs and employee remuneration, they nonetheless represent essential facets of the operational budget. 2.3.3. Profit situation of Quang Minh Phat Vina Co., Ltd in recent years Despite the increase in expenses over the years, the company's revenue growth outpaced its expenses, resulting in a positive after-tax profit for Quang Minh Phat Vina Company Limited in the past three years. In 2021, the company's after-tax profit was 3.85 billion VND, which increased to 4.31 billion VND in 2022, marking an increase of 0.46 billion VND or 11.95%. In 2023, the company's net income after tax reached its highest in the last three years at 4.6 billion VND, representing a 6.73% increase compared to the previous year. This consistent upward trend in after-tax profits, amidst escalating expenses, is indicative of the company's robust revenue Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang growth mechanisms and its capacity to effectively manage and mitigate the impacts of cost increases on its overall financial health. Profit after tax in recent years 4,6 4,31 3,85 2021 2022 2023 Figure 2.8: Total profit after tax for the last 3 years of Quang Minh Phat Vina Co., Ltd Unit: Billion VND Source: Quang Minh Phat Vina Co., Ltd The sequential increase in after-tax profits amidst a backdrop of rising expenses underscores several critical aspects of Quang Minh Phat Vina's operational and strategic acumen. Firstly, it reflects the company's proficiency in navigating the volatile market dynamics of the metal industry, including fluctuating metal prices, changes in global supply chains, and variable import costs. Secondly, it highlights the company's effective cost management strategies, which may involve optimizing logistics, enhancing operational efficiencies, and judiciously managing human resources. Lastly, it points to the company's successful market positioning and customer engagement strategies, enabling it to capitalize on market opportunities, expand its customer base, and achieve higher sales volumes. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 2.4. Analysis the current situation of metal imports of Quang Minh Phat Vina Co., Ltd 2.4.1. Metal import process of Quang Minh Phat Vina Co., Ltd At Quang Minh Phat Vina Company Limited, all imported goods are transported via sea routes. This method was chosen for its capacity to transport large quantities of goods and its lower cost compared to other transportation methods, such as air or road transport. In the initial phase of the company's establishment, Quang Minh Phat Vina lacked the experience and capability to handle import procedures directly. Consequently, the company opted for consignment import, also known as indirect import, for its entire process. This process involved entrusting a third party with experience and expertise to address legal issues, customs procedures, and logistics, thus avoiding direct confrontation with risks and difficulties. However, recognizing the potential for growth and a desire for stricter control over the import process, Quang Minh Phat Vina decided to switch to direct import from the beginning of 2023. This decision was made and directly implemented under the guidance of the company's CEO. By doing so, the company has been able to improve goods management, reduce intermediary costs, and enhance efficiency in supply chain management. Despite transitioning to direct import since early 2023, Quang Minh Phat Vina continues to maintain a cooperative relationship with thirdparty entities for specific activities, such as customs declaration. This cooperation reflects a flexible strategy in supply chain management, aiming to leverage the expertise and experience of external partners while maintaining direct control over the main import process. Customs procedures require a deep understanding of laws, regulations, and the ability to handle complex situations, especially in the context of frequently changing regulations and stringent requirements for data security and Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang accuracy. For a company aiming to expand and optimize its business operations like Quang Minh Phat Vina, ensuring strict compliance with all import procedures is a top priority. The import process for metal goods at Quang Minh Phat Vina Company Limited via sea route includes a series of steps designed to ensure that the process runs smoothly and in full compliance with legal regulations. Here is an overview of the main steps: Import planning Letter of Credit (L/C) open Supplier search Logistics Service Hiring for Customs Procedures Price and Contract Negotiation Payment Procedures Complaints and Resolution (if needed) Figure 2.9: Metal import process of Quang Minh Phat Vina Co., Ltd Source: Author Step 1: Import Planning Quang Minh Phat Vina company conducts an assessment of market demand and factors affecting the import of metals. Information to be determined includes the type of metal to be imported, quantity, quality requirements, technical specifications, and legal requirements. Based on these needs and technical requirements, the Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang company devises an import plan, including the timing of imports, transportation means, and necessary procedures to complete the import process efficiently and timely. Step 2: Supplier Search The company utilizes information channels such as the internet, trade fairs, ecommerce platforms, or existing relationships to find and contact suitable suppliers. The company sends quotation requests and detailed information about the products to potential suppliers. After identifying potential suppliers, Quang Minh Phat Vina organizes direct visits to the suppliers' production facilities to check product quality and manufacturing processes. This ensures that the imported goods meet the required quality and safety standards. The company evaluates proposals from suppliers, including comparing prices, product quality, supply capacity, reputation, and other contract terms. Based on visitation and inspection results, the company evaluates and compares suppliers, including factors such as product quality, supply capacity, reputation, and price. The company then selects the most suitable supplier for its needs and proceeds to negotiate contract terms. Step 3: Price and Contract Negotiation After selecting a suitable supplier, Quang Minh Phat Vina negotiates price, payment terms, delivery time, and other contract terms. The aim is to ensure both parties' interests are protected, and the contract terms are clear and fair. Negotiated terms typically include: Price: Determining the specific price for the imported items, including discussions on discounts or reductions for large orders. Delivery time: Determining a detailed delivery schedule, including the final deadline for delivery and conditions related to late delivery. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Warranty and quality: Ensuring the goods meet agreed quality standards and binding the supplier on warranty issues or returns/exchanges if products do not meet standards. Once all terms are discussed and agreed upon by both parties, an official import contract is drafted and signed. This contract includes all details about the product, price, payment terms, delivery deadlines, warranty and quality terms, and other legal terms to ensure the rights of both parties are protected. The Director of Quang Minh Phat Vina plays a crucial role in price negotiation and contract terms with the supplier, not only participating in negotiations but also drafting and being responsible for the contract's content. This ensures that all regulations and terms in the contract accurately reflect the company's desires and interests while complying with current legal regulations. Step 4: Letter of Credit (L/C) open The fourth step in the import process for metals by Quang Minh Phat Vina is opening a Letter of Credit (L/C) to ensure safety and efficiency in the payment transaction between Quang Minh Phat Vina and the supplier. Currently, most transactions between the company and metal exporters use this payment method. A Letter of Credit (L/C) is a payment commitment issued by a bank at the buyer's (importer's) request, guaranteeing that the seller (exporter) will receive full and timely payment as long as they meet the conditions stated in the L/C. The highlight of an L/C is its role in minimizing risk for both parties in international transactions, as the buyer's bank commits to pay the seller based on verification and approval of the goods' documents provided. For the buyer, an L/C ensures that payment is only made when all contract conditions have been fully met by the seller, reducing the risk of losing money without receiving the goods or services as expected. An L/C can be adjusted to fit the specific requirements of the transaction, including Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang the irrevocable L/C, the most common type, ensuring it cannot be changed or canceled without the consent of all involved parties. Initially, the Director and the accounting department determine the need to open an L/C based on the order value, supplier requirements, and agreed payment terms in the contract. The company then specifies the L/C's conditions, including the amount, payment deadline, type of L/C (revocable or irrevocable), and any specific requirements from the supplier. The company then submits a request to the bank to open an L/C, accompanied by necessary documents such as the sales contract, commercial invoice, and any other documents required by the bank. Typically, an L/C is opened about 20-25 days before the delivery deadline if not specifically stated in the contract. Once the L/C is opened, the bank sends a notification and L/C details to the supplier's bank through international communication channels. Upon receiving the L/C information, the supplier confirms the conditions and begins the process of preparing the goods for delivery. Step 5: Hiring a Logistics Service for Customs Procedures Quang Minh Phat Vina starts this step by searching for and evaluating logistics companies. This involves not only a thorough consideration of cost and efficiency but also ensuring that the logistics partner can specifically handle the transportation needs of metals, which require high standards of safety and preservation. The company conducts interviews, seeks references from other businesses, and evaluates the experience, reliability, and international connectivity of logistics companies. Currently, Quang Minh Phat Vina primarily utilizes the services of Bac Ninh Logistics Company – a reputable logistics provider with over 15 years in the industry. Bac Ninh Logistics is also responsible for selecting the shipping company that meets the shipment requirements. This decision is based on various factors such as cost, reliability, delivery schedule compliance, and experience in transporting similar goods. Bac Ninh Logistics will analyze Quang Minh Phat Vina’s transportation needs Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang in detail, including the type of goods, weight, dimensions, and delivery time requirements, to determine the most suitable shipping company, which could involve container shipping, bulk shipping, or other specialized services appropriate for metal goods. Next, Quang Minh Phat Vina and the logistics partner begin the customs declaration process. This task requires absolute precision in preparing and submitting documents such as commercial invoices, packing lists, and certificates of origin. Bac Ninh Logistics plays a crucial role in ensuring that all documents are completed accurately and on time, avoiding any delays that might arise from customs issues. Paying taxes and fees is an indispensable part of this process. Based on the submitted documents, the customs authority calculates the taxes and fees Quang Minh Phat Vina needs to pay for the legal importation of goods. The logistics partner provides services to calculate and pay these amounts on behalf of the company, ensuring a smooth process. After completing customs procedures, transporting the goods becomes the top priority. The logistics partner coordinates with the shipping company and other transport partners to arrange the shipment from the export port to the import port, and then to Quang Minh Phat Vina’s warehouse. Step 6: Payment Procedures Once the goods arrive at the warehouse, the first step in the payment process is to confirm the documents and inspect the goods. Quang Minh Phat Vina collaborates with the bank and related departments to examine all shipping documents. This includes comparing information on the commercial invoice, packing list, certificate of origin, and any other relevant documents with the conditions of the L/C. The main goal is to ensure that all documents accurately reflect the shipment information and meet the agreed requirements. Simultaneously, Quang Minh Phat Vina also checks the quality and quantity of the received goods against the Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang requirements and information agreed upon in the contract. Any discrepancies are recorded and reported to the supplier for resolution. Once everything has been confirmed, Quang Minh Phat Vina proceeds to make payment to the supplier through the bank. The payment method commonly used is the L/C, which requires the bank to check again to ensure that all conditions of the L/C have been adhered to before releasing payment. The company must provide the bank with all necessary documents to facilitate this. After payment has been made, the bank finalizes and closes the L/C. This is the final important step in the payment process, marking the end of Quang Minh Phat Vina’s payment obligations to the supplier. Both the company and the bank keep a copy of all documents and transactions involved, ensuring there is legal and financial evidence for all activities conducted. Step 7: Complaints and Resolution (if needed) In the event that Quang Minh Phat Vina Company Limited discovers issues with the goods after inspection and payment, the company will initiate a complaint process with the supplier. The company will specify the issue with the goods, which could be discrepancies in quantity, damage, failure to meet quality standards, or violations of contract terms. Detailed records of the issue will be made, and evidence will be collected, including images, quality inspection reports, and other supporting documents. Next, Quang Minh Phat Vina will send a complaint notification to the supplier, accompanied by a detailed description of the issue and related evidence. In this notification, the company will also state its desired resolution, such as product return, discount, or repair. Both parties will then discuss to find a solution to the problem, where Quang Minh Phat Vina emphasizes resolving the issue constructively and fairly, ensuring the interests of both parties are protected. After discussions, an agreement on the solution to the issue will be reached. This agreement should be documented clearly, including a detailed description of the resolution steps and a specific timeline. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 2.4.2. Metal import situation The trajectory of Quang Minh Phat Vina Company Limited within the Vietnamese metal importation sector delineates a narrative of robust growth and expansion over recent years. This narrative is vividly illustrated through the company's progressive increase in the total import volume of metals, reflecting its strategic advancements and its strengthening position within the market. Analyzing the increments in import volumes year over year not only highlights the company's escalating operational scale but also underscores its adeptness in navigating the complexities of global supply chains and market demands. Total metal imports in recent years Tỷ đồng 46.58 35.62 40.56 15.32 2021 2022 2023 Q1/2024 Figure 2.10: Total metal imports in the last 3 years of Quang Minh Phat Vina Co., Ltd Source: Quang Minh Phat Vina Co., Ltd In the financial year 2021, Quang Minh Phat Vina reported a total import volume of metals valued at 35.62 billion VND. This figure marks the baseline of the company's recent growth trajectory in metal importation. Progressing into 2022, the total import volume experienced a substantial increase to 40.56 billion VND, Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang signifying a growth rate of 13.87%. This notable upturn in import volume can be attributed to a variety of factors, including an expansion in the company’s market reach, diversification of its metal sources, and possibly an uptick in domestic demand for metal products fueled by industrial growth and infrastructure development within Vietnam. The growth trajectory continued its upward momentum into 2023, with the import volume ascending to 46.58 billion VND. This represents an increase of 12.47 billion VND or a growth of 14.84% compared to the previous year. Such a consistent year-on-year growth not only exemplifies Quang Minh Phat Vina's increasing capacity to import larger volumes of metal but also reflects a strategic response to the burgeoning market demand and an ambition to cement its market leadership. The sustained increase in import volumes suggests effective strategic planning, adept supply chain management, and an acute understanding of market dynamics on the part of Quang Minh Phat Vina. As of the end of March 2024, the preliminary figures indicate a total import volume of metals at 15.32 billion VND, with expectations set for a continued increase through the remainder of the year. This projection is indicative of the company’s unwavering commitment to growth amidst evolving market conditions and its resilience in the face of global supply chain challenges. The anticipated increase further underscores the company’s strategic foresight in aligning its operations with market trends and its capacity to leverage opportunities for expansion. The import situation of metals at Quang Minh Phat Vina Company Limited is vibrant and frequent, reflecting a high and stable demand for metal products from China. The company mainly imports from the provinces of Zhejiang, Guangdong, and Jiangsu, renowned for their developed metal manufacturing industry, offering a variety of products from tools, spare parts, to high-quality machinery and equipment at competitive prices. These provinces provide a wide selection of products, from Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang consumer goods to specialized industrial equipment, meeting most of the Vietnamese market's needs. One of the greatest advantages of importing from China is the costeffectiveness. Due to large-scale production and advanced manufacturing technology, Chinese suppliers can offer metal products at lower costs than many other countries. Currently, Quang Minh Phat Vina Company Limited has about 17 long-term contractual partners in these Chinese provinces, creating a stable and reliable supply network. Long-term contracts not only ensure an uninterrupted product supply but also enable the company to secure the best prices through bulk purchase agreements. 2.4.3. Analysis of achievements of metal imports by Quang Minh Phat Vina Company Limited Quang Minh Phat Vina Company Limited has witnessed steady growth in the total import volume of metals from China. This continuous growth, expected to reach 20-25% in 2024, reflects the company's ability to adapt and respond flexibly to changing market demands. The growth stems not only from market expansion but also from improvements in product and service quality, creating a competitive edge in the market. The direct result of increased import volumes is the steady growth in revenue and profit. Over the years, Quang Minh Phat Vina Company Limited has recorded revenue and profit growth rates of around 10-20%. This growth not only solidifies the company's market position but also lays a solid foundation for sustainable development in the future. The stability and diversity in the supply chain are key factors enabling Quang Minh Phat Vina Company Limited to maintain and expand its business activities in the metal import sector. A significant number of suppliers – about 17 long-term partners from China, demonstrate the company's capability and strategy to optimize its supply chain. This not only provides the company with an abundant source of raw materials, diverse in types and models but also minimizes risks related to supply disruption and market price fluctuations. The long-term cooperative relationship also Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang proves that Quang Minh Phat Vina focuses not only on ensuring a supply at low cost but also on the quality of service and products. Suppliers have been carefully selected based on strict criteria for product quality, timely delivery, and after-sales service. This approach not only saves costs but also enhances customer satisfaction, thereby building reputation and brand in the market. Ensuring a supply of good cost and high quality, this relationship also enables the company to grasp and respond flexibly to market changes, simultaneously opening opportunities for sustainable development in the future. Additionally, another achievement of Quang Minh Phat Vina Company Limited is the establishment and adherence to a formal import process, compliant with all legal regulations. This not only helps the company avoid legal risks but also ensures convenience and speed in customs, transportation, and payment procedures. The company's metal import process has been optimized to ensure the most convenient operation, including strict internal procedures and enhanced cooperation with reputable logistics service providers to ensure smooth transportation, minimizing waiting times, and increasing delivery efficiency. Thus, from its establishment to the present, Quang Minh Phat Vina Company Limited has not recorded any serious incidents related to the import process, reflecting the company's focus on detailed planning, risk management, and strict monitoring of the import process stages. This stability contributes to building trust from partners and customers, ensuring continuous and stable business operations. 2.4.4. Analysis of limitations of metal imports by Quang Minh Phat Vina Company Limited 2.4.4.1. Limitations Quang Minh Phat Vina Company Limited is currently facing several challenges in its metal import process: Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang The company has experienced shortages of high-demand products like highpressure steel core car wash hoses while having surpluses of others. This mismatch affects the company's ability to meet customer demands and leads to storage and inventory management pressures. This specific shortfall not only underlines the company's struggle to align its procurement strategies with market demands but also exacerbates storage and inventory management issues. The surpluses of less soughtafter products further compound these challenges, leading to increased operational costs and reduced warehouse efficiency. This mismatch between supply and demand not only undermines the company’s operational efficiency but also places a strain on its ability to fulfill customer orders promptly and effectively, thereby affecting its market reputation and customer satisfaction levels. Currently, supplier selection is primarily based on the director's experience and intuition without a clear evaluation process. This situation not only creates uncertainty in supplier selection for each customer order but also poses risks regarding product quality and supply stability. This approach to selecting suppliers introduces a significant layer of unpredictability and risk into the company's operations, affecting both the consistency of order fulfillment and the assurance of product quality. Without a formalized, data-driven criteria for evaluating suppliers, Quang Minh Phat Vina is vulnerable to fluctuations in supply chain stability, which can lead to potential disruptions in meeting customer demands. Moreover, this lack of a systematic evaluation process could compromise the company's ability to negotiate favorable terms and ensure the reliability and quality of the metals imported. The company mainly uses Letters of Credit (L/C) for transactions with suppliers. The L/C, widely acknowledged for its role in minimizing transactional risk by guaranteeing payment upon fulfillment of specified terms, represents a cornerstone of international trade finance due to its ability to protect both buyers and sellers. However, the adoption of this method comes with its own set of challenges, notably Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang the complexity of its procedures and the accrual of high intermediary fees, which collectively impose a financial burden on the company. This heavy reliance on L/C may be indicative of underlying trust issues with suppliers or an overarching concern regarding the risks associated with international transactions. For interactions with suppliers that have evolved into familiar and reliable partnerships, the continued use of L/C could be seen as an unnecessary safeguard, thereby inflating operational costs without just cause. Furthermore, the company's hesitancy to diversify its payment methods to include Direct Transfer (T/T), among others, signals a missed opportunity to capitalize on more streamlined, cost-efficient transactional processes. Such an approach overlooks the potential benefits of flexibility and cost savings inherent in alternative payment methods, particularly when dealing with long-standing and trusted partners The entire metal import process heavily depends on the director. an issue that deeply influences both the functionality and expansion potential of the business. For instance, the director is necessitated to personally draft contracts, a task typically reserved for legal or contractual specialists within an organization. Further amplifying this dependency, the director is also compelled to attend trade fairs, both domestically and internationally, in person. Such direct involvement is necessitated by the need for nuanced product knowledge and negotiation skills, which ideally would be attributes of a broader team of experts within the company. This hands-on approach, while potentially beneficial in the short term for securing deals and understanding market trends, significantly limits the company's operational efficiency. It places undue pressure on the director, reducing the bandwidth for strategic thinking and long-term planning, and underscores a critical gap in the organizational capacity for autonomous operation and decision-making. Despite the heavy reliance on imports that characterizes Quang Minh Phat Vina's operational model, a conspicuous gap in the company's financial risk Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang management strategies is its lack of measures to mitigate currency risk, especially pertinent in transactions between Vietnam and China. This oversight is particularly significant given the fluctuating nature of international currencies, which can dramatically affect the cost-effectiveness of import operations and, by extension, the company's bottom line. The absence of hedging strategies or currency risk management tools not only exposes the company to potential financial volatility but also reflects a broader lack of sophistication in its approach to international trade finance. This gap in risk management is a critical oversight, as currency fluctuations between the Vietnamese Dong and the Chinese Yuan can lead to unpredictable costs, affecting pricing strategies, profit margins, and ultimately, the competitive position of Quang Minh Phat Vina in the market 2.4.4.2. Reasons for limitations The primary reason is the maintenance of a regular and frequent import schedule without flexible adjustments based on thorough market demand analysis and forecasts. This steadfast approach, while potentially simplifying planning processes, inadvertently leads to significant misalignments with actual market needs. The absence of a sophisticated demand analysis and forecasting mechanism results in the company's reliance on historical experience and rudimentary estimates for making critical import decisions, rather than leveraging data-driven insights and comprehensive market analysis.This scenario underscores a critical flaw in the company's operational strategy: a disconnect between import scheduling practices and the dynamic nature of market demand. This disconnect not only compromises the company's ability to fulfill customer needs efficiently but also suggests a broader need for an overhaul of its approach to market analysis, demand forecasting, and strategic planning to foster a more responsive and agile operational model. The main reason for the limitation in selecting and managing metal suppliers is the lack of a clear quantitative and qualitative evaluation system based on specific Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang criteria. A robust supplier evaluation framework is imperative for mitigating risks associated with supplier reliability, product quality, and supply chain disruptions, thereby playing a pivotal role in enhancing overall supply chain efficiency. The lack of such a system leads to a reliance on ad-hoc decisions and subjective judgments, rather than on an objective assessment of supplier performance and capabilities. This situation not only impedes the company’s ability to foster strong, mutually beneficial supplier relationships but also limits its capacity to adapt to market changes and customer demands with agility and precision. The entire metal import process heavily depends on the director due to a lack of quality human resources. This reliance manifests through various operational challenges, including frequent errors in contract drafting by employees that necessitate revisions, signifying a lack of essential skills and specialized knowledge. Moreover, the director has to directly attend trade fairs domestically and internationally because employees lack deep product knowledge, leading to dependency and reducing overall business efficiency. At the core of these challenges is the company’s inadequate investment in employee training and development, particularly in areas critical to the business’s operational success such as contract drafting skills, product knowledge, and international communication competencies. This shortfall in capacity building is compounded by the absence of a systematic employee competency evaluation system, which hinders the company's ability to identify and address the specific training needs of different employee groups. The lack of targeted training and development initiatives not only limits employees' ability to perform their roles effectively but also restricts the company’s capacity to delegate responsibilities, leading to an overreliance on the director for operational continuity. The subjective cause underpinning the evident gap in Quang Minh Phat Vina's financial risk management strategies, particularly its failure to mitigate currency risk in transactions between Vietnam and China, can be traced back to a deeper, systemic Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang issue within the company's approach to international trade finance. This oversight is not merely an operational oversight but a reflection of a broader lack of sophistication and proactive engagement with financial risk management practices. The company's reliance on imports, a vital component of its operational model, necessitates a robust framework to manage the inherent financial risks, including the volatility of international currencies. However, the absence of such mechanisms, including hedging strategies or currency risk management tools, suggests a fundamental underestimation of the potential impact of currency fluctuations on the company's financial health and operational cost-effectiveness. This lack of preparedness and strategic response to currency risk exposes the company to significant financial uncertainties, which could severely impact its profit margins and overall financial stability Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang CHAPTER 3: ORIENTATION AND RECOMMENDATIONS FOR METAL IMPORT OF QUANG MINH PHAT VINA LIMITED LIABILITY COMPANY UNTIL 2030 3.1. Development and orientation of Quang Minh Phat Vina Co., Ltd.'s until 2030 Through conducting interviews with the directors and members of Quang Minh Phat Vina Co., Ltd., several key development orientations of the company can be identified as follows: Expansion in scale and branches of the company. The expansion of the company's scale and branches is deemed crucial and necessary, especially in the current market context that demands flexibility and broad customer service capabilities. The company recognizes that its current warehouse has a relatively small scale and insufficient capacity to meet the storage needs of various goods. Therefore, one of the key development orientations is to invest in expanding the warehouse system to increase storage capacity. This will enable the company to accept and store a larger quantity of goods, while optimizing inventory management and the importexport process. Additionally, the company intends to open additional branches in other provinces, especially in the South or Central regions. Currently, the majority of customers are concentrated in the North, but there is significant demand for metal supplies in the South and Central regions as well. Expanding branches into these areas will not only help the company access new markets but also optimize the delivery process and services for customers in the region. In the process of expanding the nationwide distribution network, Quang Minh Phat Vina aims not only to enhance the distribution capacity of imported metal products but also to establish a high-quality customer support and service system. The company will conduct market analysis to identify potential areas with high demand for its products and services. Based on the analysis results, Quang Minh Phat Vina will select distributor partners based on Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang criteria such as distribution capacity, market reputation, and ability to provide aftersales services. The company also plans to organize training programs for distributors to ensure they have a clear understanding of Quang Minh Phat Vina's products, services, and core values. Furthermore, the company will implement targeted marketing campaigns and special promotion programs to support distributors in attracting and serving customers, aiming to expand market share and consolidate its position in the market. Expansion of the imported metal product portfolio, with a particular focus on items included in the preferential tariff list of the ASEAN-China Free Trade Agreement (ACFTA). This is considered a strategic move to optimize profits and expand market share for Quang Minh Phat Vina Co., Ltd. In addition to expanding the portfolio of imported metal products, Quang Minh Phat Vina aims to develop new services such as professional import consultancy services. Firstly, the company will focus on building a diverse team of experts with knowledge and experience, including individuals with deep understanding of laws, customs duties, and customs procedures, as well as those familiar with the metal market both domestically and internationally. The company will develop in-depth training courses for this team to ensure they stay updated with the latest legal and market changes, enabling them to provide practical advice and strategies to clients. Additionally, Quang Minh Phat Vina plans to deploy online platforms such as the company website to facilitate convenient access to consultancy services for customers, especially advice on leveraging tariff preferences from free trade agreements such as ACFTA. This initiative will not only optimize the import process for customers but also expand business opportunities for the company. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 3.2. Recommendations for enhancing metal import of Quang Minh Phat Vina Co., Ltd Based on the company's future orientation and current achievements, along with existing limitations, several recommendations are proposed as follows: 3.2.1. Optimizing Import Planning and Inventory Management More Effectively Firstly, the adoption of advanced data analysis technology and software is a crucial step. Currently, Quang Minh Phat Vina Co., Ltd. primarily analyzes data and forecasts demand based on manual calculation methods and qualitative analysis, which has been proven to be inefficient and inflexible, especially during peak demand seasons such as year-end. To enhance efficiency in inventory management and demand forecasting, the company can leverage the power of Microsoft Excel software, an easy-to-use yet extremely convenient and useful tool for data analysis. Starting with enhancing Excel skills for employees, the company can organize indepth training courses to develop capabilities in using advanced analysis tools such as Pivot Tables, statistical functions, and dynamic charts. These tools help automate and streamline the data analysis process, from analyzing historical sales data, evaluating peak seasons, to identifying events that impact purchasing trends. Consequently, the company can accurately forecast product demand, adjust import plans flexibly and efficiently, based on quantitative data providing deep insights into market trends and customer demands. Using Excel not only helps minimize risks and optimize inventory management but also facilitates data-driven decision-making, a key factor for success in an increasingly competitive business environment. Dynamic and flexible import planning is a key factor in enabling the company to quickly respond to market changes. This plan should be based on actual data and forecasts, allowing the company to timely adjust orders—increasing imports of highdemand items and reducing imports of surplus items. Additionally, close coordination Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang with suppliers to have them ready to adjust production and delivery based on the company's actual needs is crucial to ensure flexibility in the supply chain. Moreover, the reality has shown that Quang Minh Phat Vina Co., Ltd. is facing significant challenges in inventory management and stock turnover due to the lack of specific and modern methods. Relying on manual methods and intuitive decisions is no longer suitable in today's business environment, where competition is increasingly fierce and demands for efficiency are high. To improve the situation, implementing automation solutions and the FIFO (First In, First Out) method in warehouse management is a crucial step. This not only ensures that the newest products will be prioritized for shipment, minimizing the risk of long-term stockpiling but also helps reduce storage costs and losses due to expired or obsolete goods. Furthermore, deploying a modern warehouse management system can provide an accurate overview of inventory levels at all times, enabling the company to make quick and precise decisions regarding imports or merchandise adjustments. A modern warehouse management system not only supports inventory tracking but also optimizes workflow, from receiving goods, storage, to shipment, thereby enhancing work efficiency and minimizing errors. 3.2.2. Developing Quantitative Evaluation Criteria for Suppliers The development of quantitative evaluation criteria for suppliers is not only an urgent step but also a fundamental necessity to ensure the sustainable growth of Quang Minh Phat Vina's business model in the future. The company's heavy reliance on the quality and pricing of suppliers makes it highly susceptible to unforeseen market fluctuations, especially in the metal industry where competition and quality standards are increasingly stringent. The current supplier evaluation process at Quang Minh Phat Vina Co., Ltd. primarily relies on qualitative assessments and the Director's experience. Therefore, the first and most crucial step is to develop a set of quantitative evaluation criteria for Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang suppliers. These criteria should encompass a range of factors such as reliability, ontime delivery capability, adherence to quality standards, responsiveness to changing requirements, and collaboration in issue resolution. They need to be designed specifically, measurable, and accurately reflect the company's objectives and needs. After developing the criteria, the next step is to implement them in the supplier evaluation process. This requires the company to invest in training for procurement and quality management staff to ensure they understand and proficiently apply these criteria in their daily work. Training should also emphasize the use of data and quantitative analysis as the basis for decision-making, rather than relying on intuition or personal experience. In today's business environment, maintaining a regular and effective evaluation system after signing long-term contracts with suppliers is crucial. For Quang Minh Phat Vina Co., Ltd., this not only ensures stable and reliable supply sources but also provides an opportunity for the company to identify and address issues promptly. The periodic evaluation process should include checks and assessments of product quality, on-time delivery capability, responsiveness and support in case of issues, as well as compliance with current standards and regulations. Any changes in quality or service should be noted and considered in periodic evaluations. Suppliers who fail to meet the set criteria need to be discussed, and improvement or replacement measures should be considered if necessary. Additionally, regularly seeking and evaluating new suppliers is an essential part of this process. Since the market is constantly changing, and the company's needs evolve over time, searching for new suppliers with better quality and supply conditions is necessary to ensure competitiveness and meet business demands. Through the establishment and enforcement of a rigorous periodic evaluation process, Quang Minh Phat Vina will be able to enhance its relationships with current suppliers while expanding and optimizing its supply network. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Furthermore, to ensure that the periodic evaluation process and the search for new suppliers are carried out effectively, Quang Minh Phat Vina needs to establish an open information and communication system, where all information about suppliers, including evaluations and feedback, is shared transparently and timely among relevant departments within the company and long-term partners. Conducting regular meetings, providing positive feedback, and building win-win cooperation policies not only help improve the quality of services and products from suppliers but also build trust and long-term commitment between parties. 3.2.3. Testing and Evaluating New Payment Methods In the current international trade landscape, selecting appropriate payment methods not only directly impacts the flexibility and efficiency of transactions but can also make a significant difference in costs and risks. For Quang Minh Phat Vina Co., Ltd., using Letter of Credit (L/C) payment method has been proven to reduce transaction risks. However, as reality has shown, relying too much on L/C also entails complex procedures and high intermediary costs, especially during peak seasons such as the end of the year when all resources become extremely valuable. To reduce complexity and enhance efficiency in the payment process, testing and evaluating new payment methods are necessary steps. Especially for long-term suppliers with established trusted relationships, applying payment methods such as Direct Bank Transfer (T/T) or even utilizing digital payment services can bring many benefits. These methods not only help minimize transaction costs but also enhance flexibility, allowing the company to quickly adjust payment methods based on the specific conditions of each transaction. During the process of testing and evaluating new payment methods, carefully assessing the benefits and risks is essential. The company needs to weigh carefully between the benefits of flexibility and cost savings that new payment methods bring versus potential risks, including information security and financial risks. After testing and evaluation, the company needs to consolidate Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang and optimize the payment process by selecting the most suitable methods for each specific type of transaction. This may include establishing a standard payment guide for procurement staff, detailing the steps to follow when selecting payment methods for each supplier and transaction type. The optimization process should also include regular updates on new payment methods and payment technologies to ensure that the company does not miss out on opportunities to leverage new technologies and solutions to improve efficiency and reduce costs. In addition to testing new payment methods, building and maintaining trusted partner relationships with existing suppliers are also crucial. For suppliers with longterm and stable relationships, the company can discuss and establish flexible payment terms, creating conditions for both parties to respond quickly and effectively to market changes. Open and regular communication with suppliers is also important to ensure that they understand and are comfortable with changes in payment methods. This not only helps reduce pressure on time and finances but also strengthens trust and longterm commitment between Quang Minh Phat Vina and its suppliers.. 3.2.4. Enhancing Internal Human Resources Quality To address the issue of low professional proficiency and dependence on the Director in the process of importing metals, investing in training and development of employees becomes imperative for Quang Minh Phat Vina Co., Ltd. Achieving this requires a comprehensive training strategy, as well as commitment from the leadership to create a competent and autonomous workforce. The company needs to develop a range of diverse training programs, including technical training, product knowledge, project management, communication skills, and especially training on international markets and international contract drafting. These programs should be designed to cater to different levels of competency and specific roles within the company, from new employees to department heads, ensuring that each individual has the opportunity to develop the necessary skills for their job. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang In addition to formal training, creating opportunities for employees to learn and develop through practical experience is equally important. Quang Minh Phat Vina Co., Ltd. can encourage this by creating interdisciplinary and cross-departmental projects, allowing employees to work in a diverse and challenging environment where they can apply their learned knowledge and develop problem-solving skills. Participation in seminars, trade fairs, and industry events should also be encouraged to allow employees to expand their knowledge and understanding of the market. 3.2.5. Enhancing Financial Stability through Strategic Currency Risk Management To address the significant gaps in Quang Minh Phat Vina's financial risk management strategies, particularly in mitigating currency risk in transactions between Vietnam and China, it is imperative for the company to develop and implement a comprehensive currency risk management framework. This framework should incorporate a variety of hedging strategies, including forward contracts, options, and swaps, which can provide a financial hedge against the volatility of currency exchange rates. Additionally, the company should consider diversifying its currency exposure and engaging in currency risk sharing agreements with suppliers to further mitigate risk. Establishing a dedicated financial risk management team equipped with sophisticated tools for monitoring and analyzing currency trends and risks is also recommended. This team would be responsible for developing risk mitigation strategies tailored to the company’s specific needs and for conducting regular reviews of these strategies to ensure they remain effective and aligned with the dynamic nature of global financial markets. By adopting a more structured and proactive approach to currency risk management, Quang Minh Phat Vina can safeguard its operations against the adverse effects of currency fluctuations, thereby enhancing its cost-effectiveness, protecting its profit margins, and securing a more competitive position in the market. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 3.3. Recommendations for the Vietnamese government In order to enhance the metal import of domestic enterprises in Vietnam, the strategic adaptation and refinement of government regulations and policies governing export and import activities hold paramount importance. The legislative advancements made through Decree No. 52/2013/ND-CP, Decree No. 85/2021/ND-CP, and Decision 461/QD-CP have significantly alleviated many challenges, facilitating smoother operations for businesses like Quang Minh Phat Vina in the evolving market landscape. However, persistent issues, particularly in specialized inspection activities and the asynchronous update of information, suggest a need for further reforms. The dual necessity of presenting physical, stamped declarations alongside electronic customs submissions, and the obligation to provide hard copies of online tax payment proofs to customs authorities, underscore inefficiencies ripe for government intervention. To specifically support the metal import operations of companies such as Quang Minh Phat Vina, the government's future policy enhancements should focus on ensuring that the legislative framework is not only in harmony with international best practices but also responsive to the unique challenges faced by the metal import sector. Emphasizing the streamlining of processes through the implementation of a "single window" mechanism could dramatically reduce bureaucratic hurdles and processing times, aligning Vietnam's trade facilitation practices with global standards. Moreover, the introduction and refinement of financial and monetary policies tailored to the needs of the metal import industry, including interest rate cuts, tax reductions, and improved access to loan capital, would significantly bolster the sector's competitiveness. Special attention should be paid to reforming tax management policies, dismantling technical trade barriers, and simplifying the export tax rebate process for metal goods. Identifying and specifying tax exemption or reduction cases for priority sectors within the metal industry will be crucial for Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang encouraging investment and operational efficiency. These measures, aimed at alleviating financial pressures and stimulating sector-specific growth, will not only support Quang Minh Phat Vina's ambitions towards 2030 but also enhance the broader metal import sector's contribution to Vietnam's economic development. To propel domestic enterprises into a new era of productivity and innovation, particularly in sectors like the metal import industry exemplified by Quang Minh Phat Vina Limited Liability Company, enhancing the quality of infrastructure systems plays a pivotal role in bolstering the efficiency and competitiveness of domestic enterprises on the international stage. Improved infrastructure facilitates smoother operations, reduces logistical bottlenecks, and ensures that businesses can leverage the full spectrum of technological advancements in their production processes. Moreover, the establishment of comprehensive market information channels, both domestic and international, is essential. These channels would provide enterprises with timely and relevant data, enabling them to make informed decisions, adapt to market trends, and seize emerging opportunities in both local and global markets. Such policy measures, aimed at supporting the infusion of science and technology into production, enhancing human resource capabilities, upgrading infrastructure quality, and providing robust market intelligence, will collectively empower domestic enterprises to thrive in an increasingly competitive and technology-driven global marketplace. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang CONCLUSION The thesis on "Metal Import of Quang Minh Phat Vina Limited Liability Company for the period 2021 - 2024 and orientation to 2030" encapsulates an extensive exploration of globalization, international economic integration, and their significant impacts on the socio-economic development of Vietnam. This investigation was propelled by the critical importance of international economic integration in the global economy and Vietnam's proactive participation in Free Trade Agreements (FTAs), highlighting the nation's efforts to enhance its import sector, especially for crucial industrial materials like metals. The research set out with the primary goal to examine the current scenario of metal imports by Quang Minh Phat Vina, assessing its accomplishments and obstacles from 2021 to 2024, while providing a vision for 2030. Through the application of analytical, synthetic, and comparative methodologies, and augmented by comprehensive interviews with the company's staff, this thesis has successfully delineated the theoretical foundations of import activities alongside the operational intricacies of Quang Minh Phat Vina’s involvement in the metal import sector. In the comprehensive study of Quang Minh Phat Vina Limited Liability Company's metal import operations from 2021 to 2024 with a forward look to 2030, a detailed examination revealed significant insights into both the company's achievements and the challenges it faced. Drawing from these insights, a set of recommendations have been crafted to enhance the company's metal import strategy and operations. To address the challenges and leverage opportunities for sustainable growth, several key recommendations have been proposed, ranging from leveraging advanced data analysis for optimized inventory management, establishing quantitative supplier evaluation criteria, to exploring new payment methods and enhancing human resource capabilities—formulate a comprehensive strategy aimed at reinforcing the company's market position. Also, the thesis has highlighted the need for enhanced government policy frameworks, investment in technology, human Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang resource development, and streamlined import procedures stands out as crucial for improving the domestic company’s competitive edge and sustainability. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang REFERENCES 1. Aabo, T., Høg, E., & Kuhn, J. (2010). Integrated foreign exchange risk management: The role of import in medium-sized manufacturing firms. Journal of Multinational Financial Management, 20(4-5), 235-250. 2. Aghion, P., Howitt, P., Brant-Collett, M., & García-Peñalosa, C. (1998). Endogenous growth theory. MIT press. 3. Article 2 of Circular No. 04/TM-DT dated July 30, 1993 of the Ministry of Trade 4. Barasat Government College (2018). International Trade. https://bgc.ac.in/pdf/study material/International-Trade.pdf 5. Bas, M., & Strauss-Kahn, V. (2015). Input-trade liberalization, export prices and quality upgrading. Journal of International Economics, 95(2), 250–262. 6. Bruton, H. (1989). Import substitution. 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Edward Elgar Publishing. 13. Freund, C., & Pierola, M. D. (2015). Export superstars. Review of Economics and Statistics, 97(5), 1023-1032. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang 14. General Department of Customs. (2023). 15. General Statistics Office, Import and Export Data, https://www.gso.gov.vn. 16. Government of Vietnam. (2023). Decree No. 26/2023/ND-CP. 17. Investopedia. (2022). What Are Imports and Why Are They Important?. https://www.investopedia.com/terms/i/import.asp. 18. Investopedia (2021). Which Factors Can Influence a Country's Balance of https://www.investopedia.com/ask/answers/041615/which-factors-can influence- countrys-balance trade.asp#:~:text=International%20trade%20is%20largely%20affected,of%20natural% 20resources%2C%20and%20demographics. 19. Luật Dương Gia. (2022), Nhập khẩu là gì? Các hình thức nhập khẩu hàng hóa thông dụng. https://luatduonggia.vn/nhap-khau-la-gi-cac-hinh-thuc-nhap-khau-hanghoa-thong-dung/ 20. Mai, T. C. T., & Tran, H. T. P. (2019). Import-export business textbook. 21. Ministry of Industry and Trade (2024), Vietnam Import-Export Report 2023. 22. Ministry of Trade. (1993). Circular No. 04/TM-DT. 23. Morrissey, O., López, R. A., & Sharma, K. (Eds.). (2015). Handbook on trade and development. Edward Elgar Publishing. 24. Newfarmer, R., & Pierola, M. D. (2015). Trade in Zimbabwe: changing incentives to enhance competitiveness. World Bank Publications. 25. Nguyen Van Hoi (2023), Solutions for sustainable import-export development in the coming period, Finance Magazine. 26. OVTT. (2021). Importance of imports. content/uploads/2021/09/Importance-of-imports.pdf. https://www.ovtt.org/wp- 27. Prime Minister (2021), Decision No. 493/QD - TTg dated April 19, 2022 on Approving the Goods Import and Export Strategy until 2030. Bachelor’s thesis 28. Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Romer, P. (1994). New goods, old theory, and the welfare costs of trade restrictions. Journal of Development Economics, 43(1), 5-38. 29. Thư viện Pháp luật. (2022). Xuất khẩu nhập khẩu hàng hóa là gì? Thủ tục xuất khẩu nhập khẩu được quy định cụ thể như thế nào? https://thuvienphapluat.vn/phapluat/xuat-khau-nhap-khau-hang-hoa-la-gi-thu-tuc-xuat-khau-nhap-khau-duoc-quydinh-cu-the-nhu-the-nao-111071-2755.html 30. Trang, N. T. H. (2021). The impact of import-export activities on Vietnam's economic growth in the period 2009-2020 (Master's thesis, Ho Chi Minh City University of Economics). 31. Turco, A. L., & Maggioni, D. (2013). On the role of imports in enhancing manufacturing exports. The World Economy, 36(1), 93-120. 32. VCCI News. (2023). Giải pháp thúc đẩy tăng trưởng xuất nhập khẩu cho doanh nghiệp nhỏ và vừa. https://vccinews.vn/news/47948/giai-phap-thuc-day-tang-truongxuat-nhap-khau-cho-doanh-nghiep-nho-va-vua.html 33. VIOIT. (2022). Một số chính sách quản lý xuất nhập khẩu của Việt Nam hiện nay. https://vioit.org.vn/vn/chien-luoc-chinh-sach/mo-t-so--chi-nh-sa-ch-qua-n-ly--xuat-nha-p-kha-u-cu-a-vie-t-nam-hie-n-nay-5724.4050.h=tml 34. Wall, D. (1968). Import capacity, imports and economic growth. Economica, 35(138), 157-168. 35. World Trade Organization. https://www.wto.org/english/docs_e/legal_e/legal_e.htm. (1994).. Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang APPENDIX Illustration of some of the Company's products Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang TRƯỜNG ĐH KINH TẾ QUỐC DÂN CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM VIỆN ĐÀO TẠO TT, CLC & POHE Độc lập - Tự do - Hạnh phúc Hà Nội, Ngày 02/01/2024 KẾ HOẠCH & NHẬT KÝ THỰC TẬP Họ và tên sinh viên: Nguyễn Tuấn Đạt Tên cơ sở thực tập: Công ty TNHH Quang Minh Phát Vina Mã sinh viên: 11200756 Giảng viên hướng dẫn: Nguyễn Thường Lạng Lớp chuyên ngành: Kinh tế quốc tế CLC 62A Thời gian thực tập: 02/01/2024 đến 03/04/2024 Khóa: 62 Nội dung thực tập Kết quả (Kế hoạch) thực hiện Bắt đầu kỳ thực tập tại công ty, học nội quy và làm quen với các phòng ban tại công ty Nắm được nội quy tại công ty và công việc tại các phòng ban Tuần 2 (Từ Tìm hiểu về Công ty: Loại hình 09/01 đến Doanh Nghiệp, ngành nghề lĩnh vực 13/01) kinh doanh, cơ cấu tổ chức Hiểu biết rõ ràng về cách vận hành thực tế của một doanh nghiệp Tuần 3 (Từ 16/01 đến Tìm hiểu tình hình hoạt động của các phòng ban. 20/01) Có thêm hiểu biết, kiến thức Thời gian Tuần 1 (Từ 02/01 đến 06/01) Ghi chú Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang Lắng nghe Anh, Chị trong phòng hướng dẫn, truyền đạt kinh nghiệm làm việc. trong môi trường làm việc thực tế Phụ giúp các Anh, Chị trong công việc: sắp xếp, phân loại sổ sách, đánh văn bản, đóng tập... Tuần 4 (Từ Lấy tài liệu tại Công ty để tham khảo Được tiếp xúc 23/01 đến và làm tài liệu cho bài báo cáo. với công việc 27/01) thực tế -Xem các bài báo cáo thực tập của các anh, chị khóa trước tại Công ty Thu thập số liệu về số lượng cán bộ, đời sống của công nhân. Lấy số liệu kết quả kinh doanh trong Tuần 5 (Từ nhữngn ăm gần đây Có thêm tài liệu 30/01 đến Xin bộ chứng từ xuất khẩu thực tế để hoàn thành bài bao gồm: Booking, Sales contract, 03/02) báo cáo Invoice, Packing list, tờ khai xuất khẩu và Bill và đọc hiểu bộ chứng. Đọc được Tuần 6 (Từ Hướng dẫn đọc booking và những booking và nắm 06/02 đến mục cần chú ý được các thông 09/02) tin quan trọng Tìm hiểu các bước lập hợp đồng trên booking Tuần 7 (Từ Hướng dẫn đọc Commercial 16/02 đến Invoice và packing List Hướng dẫn làm tờ khai hải quan 20/02) nhập khẩu Tiếp xúc được với chứng từ và phần mềm khai báo Tuần 8 (Từ Hướng dẫn về quy trình nhập hàng 23/02 đến nguyên container và hàng lẻ Hướng dẫn các nghiệp vụ tại cảng 27/02) Hiểu rõ hơn về quy trình nhập khẩu Tuần 9 (Từ Hướng dẫn quy trình đưa hàng vào 02/03 đến kho để xếp hàng Hướng dẫn lưu bộ hồ sơ chứng từ 06/03) Thuần thục hơn trong quy trình nhập khẩu Tìm hiểu một số vấn đề hạn chế trong quy trình nhập khẩu tại Công ty Tìm ra được các vấn đề hạn chế trong quy trình Tuần 10 (Từ 09/03 đến 13/03) Bachelor’s thesis Instructor: Assoc. Prof. Dr. Nguyen Thuong Lang nhập khẩu tại Công ty Tuần 11 (Từ 16/03 đến 20/03) Xin ý kiến định hướng của các anh chị phòng giao nhận, xuất nhập khẩu về bài báo cáo thực tập Hoàn thiện thêm bài báo cáo Tuần 12 (Từ 23/03 đến 27/03) Phỏng vấn thêm với giám đốc và các nhân sự trong Công ty về định hướng phát triển và định hướng nhập khẩu Hoàn thiện thêm bài báo cáo Tuần 13 (Từ Từ 30/03 đến 03/04) Xin nhận xét về quá trình thực tập và xin chữ kí dấu mộc đỏ của giám đốc Công ty. Chào tạm biệt tất cả các anh chị ở cơ sở thực tập và gửi lời cảm ơn chân thành. Hoàn thành xong học phần thực tập Nhận xét của GVHD: ....................................................................................................................................... ...... ....................................................................................................................................... ...... Giảng viên hướng dẫn Sinh viên thực tập (Ký, ghi rõ họ tên) (Ký, ghi rõ họ tên)