Business Partner B2 UNIT 8 Extra activities Change Lesson 8.1 Change at Brompton Bikes VIDEO A 8.1.1 Watch the last part of the video again (3:08–4:18) and complete what the speakers say. Use one to four words in each gap. G: We only lost two days 1 for each of the departments as we moved them. And in personnel terms, we lost approximately 2 out of the total 230. T: … I had to 3 with my parents, which reduced the journey time by quite a bit, so now it takes me around 4 to cycle, or even 40 minutes part by bicycle, part by bus. G: So we’ve been at the new site for 18 months and people have adapted well to this new location. T: The working conditions on the new site are much better. It’s 5 , there are a lot more windows, which actually makes it a much nicer view altogether. We have where everyone can sit together and have lunch. a6 . And, as a whole, there’s just 7 G: One of the 8 of moving to the new factory site is that we’ve now got all our employees working on one 9 as a result. and the morale of the staff has 10 Vocabulary B Complete the table with the correct word forms. Verb Noun Adjective 1 adaptation, adaptability 2 benefit 3 beneficial 4 engagement engaged improve 5 improved 6 implementation implemented 7 measure(s), measurement measured plan plan(s), 8 planned 9 risk(s) risky succeed success(es) 10 , C Match the definitions with words in the table in Exercise B. 1 get involved with other people and their ideas in order to understand them 2 the act of making something better or the state of being improved 3 an advantage, improvement, or help that you get from something 4 an action or step, especially an official one, that is intended to deal with a particular problem 5 when you achieve what you want or intend 6 do something that you know may have dangerous or unpleasant results 7 able to change in order to be successful in new and different situations 8 take action or make changes that you have officially decided should happen Business Partner B2 UNIT 8 Extra activities Change Lesson 8.2 Managing change Listening A 8.03 Complete the summaries using the words and phrases in the boxes. Listen to the recording again if necessary. Ethan changing departments cope with get on with got upset smooth transition at work when his boss told him she Ethan doesn’t adapt well to change. He 1 was leaving. The company said it would be a 2 but they didn’t replace her and told staff that they just had to 3 it. Ethan had to take on more work for the same pay. He says he‘s finding it difficult to 4 the change and is thinking of looking for a new job or 5 . Pranali comfort zone flexible good at adapting support stressful and is 2 to Pranali says that her friends tell her she’s very 1 change. However, she found it very 3 when she was made redundant because she had just got a mortgage. Her friend suggested that she left her 4 and did something different. Pranali then set up her own business. Now she’s very happy, although she says she wouldn’t have been able to do it if she hadn’t had the 5 of her family and friends. Boon Tek be informed change for the better consulted move planned well relocation laboratories and relocate to another city. Boon Tek’s university needed to 1 He’s annoyed because management hadn’t 2 them about the 3 . Boon Tek says it’s extremely important to have a shared purpose and for everyone to 4 of any changes. He says, all in all, it was a 5 , although it wasn’t 6 and it wasn’t an easy transition. Leticia part-time product manager purpose retirement retrain stress but she missed working as a Leticia thought she would enjoy her early 1 2 and many of her friends were still in work. Her husband, Juan, suggested going back to work, but she decided to 3 and become a tai-chi instructor. Leticia wants to help people cope with 4 . It has been a positive change and Juan says it’s given her a new 5 in life. Her 6 job means she also has time to help look after their grandchildren. Business Partner B2 UNIT 8 Extra activities Change Lesson 8.2 Managing change Grammar B Choose the correct reporting verb to complete the sentences. 1 My friend a informed starting my own company. b suggested 2 My parents have always a suggested b insisted 3 My brother has a suggested 4 They a suggested 5 Our CEO a informed 6 Management on time. a complained 7 We’ve a said 8 You a advised 9 My mentor a promised c complained d confirmed me to do what I love. c advised d said that I swap subjects if I’m not enjoying my degree. b advised c said d told that they would be updating our software the following week as planned. b advised c confirmed d told to consult managers about the change in strategy. b suggested c said d promised we changed suppliers, although they’d always delivered b insisted c promised d informed all our clients that we’ll be closed next week for the summer holidays. b confirmed c informed d tell not to tell anyone that I was thinking of leaving! b promised c suggested d told I should get out of my comfort zone and learn new skills. b advised c told d said 10 The HR department that it would have been a smooth transition if we had listened to their advice. But we hadn’t. a complained b told c promised d informed Business Partner B2 UNIT 8 Extra activities Change Lesson 8.3 Communication skills: Coaching and mentoring Functional A Match the sentence halves. language 1 What are a your mind up about this soon. 2 How do you think b but I can help you decide. 3 How would you feel about c going abroad for a while? 4 I can’t tell you what to do d get some more information. 5 You should get e your goals? 6 You need to make f for you to think about it. 7 I think it would be best g you could best achieve this? 8 If I were you, I’d h some further training. B In pairs, take turns to discuss your options regarding the next steps in your career. Business Partner B2 UNIT 8 Extra activities Change Lesson 8.4 Business skills: Brainstorming Functional A Complete the sentences from a brainstorming meeting using the words in the box. language action elaborate 1 Let me follow input outline progress session the structure of this session before we begin. 2 It’s been a great 3 Could you . Thanks everyone for your on that point for us? 4 Let’s see what we can make in 45 minutes. 5 I’m not sure if I you. Can you explain what you mean? 6 Let’s go with that as a plan of . B Match the sentences in Exercise A with the functions. a Setting up b Asking for clarification c Coming to an end . Business Partner B2 UNIT 8 Extra activities Change Lesson 8.5 Writing: Press release Functional A Complete the press release using words from the box. Some are not used. language announced announcements complained independent progressing regretted assured compensate independently told key compensation progress went Natbon product recall After launching its range of reformulated organic beauty products, Natbon Beauty was forced to recall one of its most popular products last week. Natbon has 1 a full investigation after hundreds of 2 customers that they were allergic to something in the revised product. The company takes safety very seriously and has therefore invited outside chemists to 3 test the whole range of natural products, not just the cream which was recalled. The news of the allergies 4 viral and suddenly there were hundreds of photos of skin rashes on social media, all of which are thought to have been caused by a Natbon cream. The founder of the company, Ms Nova, confirmed that safety is 5 to her company’s success and promised to discover how one of its products could be guilty. She said she deeply 6 the distress which this had caused her loyal customers and 7 the public that this would not happen again. She also guaranteed that the company would 8 customers if it were proved that their new-formula cream had caused the allergies. It is expected that the investigation will be completed within a week. Further 9 will be made on how the investigation is 10 .
