I am writing to express my dissatisfaction with the behaviour of the registrar office staff. During my recent interactions with the staff, I encountered extreme rude behaviour that was disappointing and unacceptable. On multiple occasions, I was met with dismissive attitudes from the office staff. Instead of receiving courteous assistance, I was subjected to impolite remarks and unwelcoming conduct. This type of behaviour made it extremely difficult to address my concerns and obtain the necessary support. It has caused unnecessary stress and discomfort, creating an environment that is unwelcoming and unprofessional. This kind of conduct is not conducive to maintaining a positive relationship between the office and the people it serves. The behaviour of the registrar office staff has been incredibly unprofessional and has fallen short of the expected standard of professionalism. I hope that this complaint will lead to a positive transformation in the way the office staff interacts with individuals, fostering a more respectful and accommodating environment for everyone.