GRADUATE DIPLOMA IN PURCHASING AND SUPPLY CHAIN MANAGEMENT 2014-2017 MODULE – 1 – PRINCIPLES OF PURCHASING & MATERIALS MANAGEMENT Topic - All Procurement managers needs to justify their respective purchases to the management hierarchy for control purposes. Explain as to how the procurement Managers use sparingly the basic fundamentals to have as effective procurement process in the company. Name - Amila Priyanjith Perera Index No. – 29 Contents 1. Introduction…………………………………………………………. …01 2. Organizational and purchasing hierarchy………………….……..02 3. Basic Fundamentals of purchasing………………………………..03 4. How the fundamentals are used by procurement managers….05 5. Deming cycle………………………….………………………………..06 6. EOQ (Economic Order quantity)……………………………………08 7. JIT (just-In-Time)………………………………………………………10 8. MRP (Manufacturing resource planning)……………………….…11 9. Synopsis………………….……………………………………………..14 Introduction What is procurement? Procurement considered being a very old profession and it emerged with the introduction of trade (about 5000 years ago) although there weren’t any procurement policies and planning then with time it facilitated. Procurement means to acquire or obtain goods, services and work that are essential to an organization from an outside external source. Now it involves in the process of selecting suppliers and negotiation of contracts with them (if required by the organization), establishing payment terms, assessing, going out for bids, meeting with each of the suppliers before picking a successful supplier. Procurement is, basically, the root term that includes purchasing and purchasing is a subset of procurement. Purchasing generally refers to buying goods or services and it may include receiving and payment as well. Since both procurement and purchasing have a very similar sort of definition, in the business world, people use both these terms mutually. To avoid confusion, in short Procurement deals with the sourcing activities, negotiation, and selection of goods and services that are usually of importance to an organization. Purchasing, however, is the process of how goods and services are ordered. Purchasing can usually be described as the transactional function of procurement for less essential goods or services. Procurement is important as it consumes 60-80% of materials cost in any organization so it is up to procurement managers to understand how important their job is to the organization. 01. Below is a sample organizational hierarchy of a small business and the purchasing department comes under Manager P&MM Below is a sample structure of a large scale purchasing department 02. Basic Fundamentals of purchasing To help the procurement managers to have an effective procurement process in the company, 8 basic fundamentals in purchasing have to be considered. They are: Right Item Right Quality Right quantity Right source Right time Right place Right price Right attitude Right item When purchasing something for use in an organization (it could be raw materials used in production, intermediate goods or capital equipments that will aid in production process) or even something for our own use, we must always select the right item and it should serve its purpose as required. Right Quality In any good or service the main aspect that defines and would help to measure about how good it is and how well it performs its duty is quality. Quality can be measured in different ways. If an item is of good quality and it has passed its quality standards with zero defects it means that it is fit for use, its buyers will have a good impression about it and would allow placing a higher added value for it. But also it should be noted that the best quality is not always the right quality so it is in the hands of the procurement managers to choose the material with right quality before buying. 03. Right Quantity Quantity may refer to the extent, volume, size, energy of anything that can be expressed as a numerical value. Buying the right quantity will balance the extra costs associated with larger and smaller quantities. These quantities must be right as required by the organization. Right Source “Source” in purchasing, is where the procurement managers purchase material from, to be used in production. The term “source” may also be referring to the supplier. So right source is also a key consideration in purchasing as all other “8R’s” Right Time This means that the materials to be used in production or for sale must be available when needed So that production will not held up due to want of materials. To do so the materials must be purchased from the suppliers at just the right time. Right Place This means that the materials purchased from the suppliers must be delivered to the right place where the store or the production department is located or to some other convenient place where the materials are required. 04. Right Price The procurement of materials is determined by the price charged for them. All efforts should be made to procure the materials at just the right price because a slight reduction of the price for just one unit will result in a larger monetary gain when buying in bulk. Right attitude Attitude refers to the buying behavior of the procurement managers, their expression of favor or disfavor towards the suppliers they deal with, towards the materials they check before buying or even towards the supplier’s market. How basic fundamentals are used by procurement managers Right item The materials that the procurement managers purchase should serve its purpose as required as the materials they buy is what will pass on to every other stage in the production process and if the wrong materials have been purchased or ordered the cost will have to borne by the purchasing department in the organization. E.g.:- the procurement manager in a garment factory was asked to buy textile fabric, color green, size 60 inches in length to 100 mts. “Nina cambell” branded. But the procurement manager has purchased JAB branded textile fabric which is cheaper but which cannot be used to produce garments meeting its quality standards. In which case we can say that the procurement managers have not purchased the Right item. 05. Right quality The right quality is determined by the cost of materials and the technical characteristics as convenient to the specific requirements. The right quality should be clearly shown and should be described in terms of specifications that are given to the procurement managers. The technical staff in the purchasing department makes the quality decisions. There are some management concepts like total quality management (TQM), 6 sigma, etc. to measure the right quality of the materials. TQM is expansion and combination of all function and processes of a business through a procedure of continuous improvement (kaizen). TQM involves every function and every employee in purchasing department in satisfying customer’s needs and satisfaction, both internal and external. The 7 features of TQM that purchasing managers must consider is continuous improvement, employee empowerment, customer focus, use of quality tools, product design, managing supplier quality and process management. TQM applies Deming cycle which professor Edward Deming introduced i.e. Plan, Do, Check, Action (PDCA). 06. The Deming cycle is used: As a model for continuous improvement. When starting a new improvement project. When making a new planning process when purchasing or improving the current process. When collecting data about the market and diagnosing and finding the root cause when having problems PDCA cycles maybe useful. Prof. Edward Deming explained that all activities must be controlled so that’s why he introduced PDCA cycle. Plan - All activities must be planned. Do - The plans need to be done as planned. Check - After the planning has been done it needs to be checked against the plan. If there are any problems that have been found those must be rectified. Action - If the activities are checked and found no problems then it must be continued to the action point. This cycle is useful for every activity to attain desired results for the organization when managing materials. The other method of measuring quality is 6 sigma. 6 sigma is a mode of removing any defects in any process from manufacturing/procurement of materials to transactional and it could be for a good or service. 07. Right Quantity The right quantity = the required quantity The right quantity should be no more no less. The right quantities must be purchased by procurement managers and make sure that stocks keep up with the appropriate levels that there will not be any interference to the flow of production when needing materials. EOQ (Economic Ordering Quantity) To determine and purchase the right quantity of materials economic ordering quantity (E.O.Q). Maybe useful. The EOQ is the quantity that results in the lowest total of variable cost. The ordering cost consists of the cost of ordering and processing deliveries from paper processing such as paper, typing, to postage, filing etc. If it’s a bulk order, the annual required materials will be met with lower ordering cost as the number of orders placed is less. But storage costs will be higher including cost of insurance and taxes etc. If few orders involving large quantities are placed, the delivery costs will be higher but the ordering cost will decrease because there are a less number of orders. i.e. – EOQ makes - Lower stocks - Fewer orders - No reduction of service The basic EOQ Formula is:- 08. Where D = annual requirements of the materials in units C = Ordering cost per order 1P = Cost per unit Cc = Storing cost, carrying cost as the value of materials stored. Right Source Finding the right source means not only to find suppliers who supply the right items but also it is important to have a good buyer and supplier relationship so it will benefit the procurement managers. Selecting the right source is not easy, procurement managers can’t assume that the first supplier they deal with would be the best but he may not be. So the selection of the right source must be done by some survey, negotiating with the suppliers dealt with, analyze the results and rate the suppliers in an order and select the best supplier the procurement managers think would benefit them the most. Procurement managers having a good relationship with the suppliers will be able to benefit from longer payback periods, get information from them about the likely market conditions, Price trends, the current situation of the industry and the business environment that may also help the organization’s marketing department. 09. Right time The procurement managers should make sure they purchase the materials at the right time. If they purchase materials at the wrong time, when the materials are not required for production they will have to stock them until its needed this may cause an increase in storage costs, deterioration, risk of low sales for a certain product that production will have to be stopped temporarily and the purchased materials will not be needed. In such cases huge losses will have to be borne by the purchasing department. Or in other way if it runs out of stock, whole production process will be stopped and that the blame is for the purchasing managers because they have not ordered the materials on time. Therefore to purchase materials at the right time, firstly purchasing managers need to find the lead time. The lead time is the total time required to manufacture an item including time taken to prepare the order, progression time, configuring time, test run time, delivery time, check-up time and time taken to clear up the materials damaged or not up to the right specifications. Then the purchasing managers with the authority of the organization itself need to determine a stock control system such as a JIT system or MRP system. Inventory Control Systems JIT (Just-In-Time) It is a stock control system which ensures that materials, goods, or labor are arrived or restocked exactly when needed in the production process. JIT focuses on purchasing materials as a response to actual orders. E.g.:- in a car manufacturing company named ABC, the company assembles the car engine on Wednesday and the chassis is assembled on Friday. By having Just-In-Time system ABC have the parts delivered exactly one day before they need it in production so the engine will be delivered on Tuesday and the chassis on Thursday. 10. In this example the parts delivered to assemble the car has been arrived at the right time. Because they have an inventory control system that suits them best. MRP (Manufacturing Resource planning) Materials resource planning is a complete system of ordering of raw materials, production scheduling of equipment and manpower based on forecast orders. E.g.:- in a car manufacturing company named XYZ the purchasing managers make use of MRP for purchasing of vehicle parts and supplying of those parts to production department for a 4 weeks period. Procurement manager finds the lead time is 1 week from the time the order is placed for the supplier to the time the materials are delivered to the production. The purchase department has 26 parts stocked. 1st week order is 15, 0 in 2nd week, 7 in 3rd week, 17 in 4th week. Since 26 parts are stocked at present, purchasing manager need not order anymore for the first two weeks and until the parts have been supplied to production in the 3rd week. After the first week delivery they will still have 11 parts, since no order has been placed for 2nd week, the same stock of 11 will remain until 3rd week order of 7, on estimation the old stock will be reduced to 4 parts and they will require 17 next week. So the procurement managers need to order 13 new parts at the beginning of the 3rd week so it could be used in production for the 4th week. The advantage of MRP is its ability to organize the inventory so materials are ready when needed and the production process doesn't stall for lack of materials needed. It means that the MRP’s forecast order system helps the procurement managers to deliver the materials at the right time. 11. Right Place There is nothing much to explain in detail as to what the “right place” refers to and how it’s useful for the procurement managers. It simply means to deliver the right materials purchased to the right location where it’s used. E.g.:- 1) If materials have to be delivered to some other place for storage it should be delivered to a warehouse or store and it should be the correct warehouse not to some other warehouse. 2) If materials have to be exported to be produced, the container must be delivered to the port not to the airport. 3) If any paperwork or documents need to be delivered to an office department belonging to the same company, those documents must be delivered to the right office department not anywhere else. So to deliver materials to the right place, the procurement manager should provide correct details as to where exactly it must be delivered to, check the material size and weight, shipment sizes, security, loading, unloading, number of shipping containers needed. The budget they have in order to deliver the materials. These must be taken into account by the procurement manager. Right price As we have discussed earlier that procurement of materials is determined by its price and that a slightly lower price could affect the whole production causing larger monetary gain and vice-versa. But we should also note that the lowest price materials are not the best material and also the low priced materials you find first may not be the lowest materials in the market. Purchasing managers may still be able to find materials with even more lower price by doing some survey and buying those materials but by not harming the specifications or the quality of the materials which would add to cost. 12. To get materials for the right price, procurement managers need to find proper sources of supply getting the prices of their materials, listing them down and comparing those with the prices of other suppliers. The price stands as an agreement between the buyer and seller. In this way the procurement managers will be able to find the materials for the right price. Right Attitude As mentioned earlier. Attitude involves the buying behavior of the procurement managers from the suppliers. As procurement managers it’s not just buying an item even if that item follows all the considerations and the 8R’s. It is important that the purchaser, all its board members and employees and the supplier establish a good mutual relationship with each other and to ensure the faith and belief of the continuation of this relationship. Also to conserve the environment for the future generation who will take on the organization from then on and also to help the suppliers also to improve their environment protection activities and to do environmentally friendly procurement activities by purchasing materials which is harmless to the environment. 13. Synopsis As we have now clearly understood the basic fundamentals that help the procurement managers when they make a purchase, we now know how expert procurement managers do their role so well but also it needs some skill to make decisions, some talent also such as the ability to comfortably talk about the price and the credit terms, pay-back periods, discounts with the suppliers, Knowledge of the available suppliers, the current capacity that must be maintained or be changed, and the impact of the economy to their job, patience needed to negotiate matters, have general understanding about alternative procurement processes, knowing and working the details in order to get value for the money spent , the confidential information must be kept within and the legal aspects of purchasing and how it affects the organization, be able to propose better supply management strategies, learn from senior purchasing managers or even from the experienced subordinates without being arrogant. These are the additional skills that procurement managers should have and it is important that the procurement managers practice these fundamentals in their day-to-day activities and in the right situation to gain benefits to the organization as I explained in the introductory stage in my assignment. So as for my assignment topic of sparingly using fundamentals in purchasing by procurement mangers is concluded. 14. Words – 3030 Reference Handout Notes Book – world class supply management by Burt, Dobler, starling. – Purchasing and materials management P.Gopalakrishnam. Internet - http://www.linkedin.com/ - http://www.mbanetbook.co.in/ - http://finance.tufts.edu/