Name +1(XXX)XXX-XXXX | ABC250602@gmail.com Technical Skills Computer Proficiency: MS Word, MS Outlook, MS Excel, Avigilon Surveillance Systems, Dispatch Operator, Alarm monitoring and multiple other safety tools. Other Functional Skills: Outstanding communication skills, Close attention to detail, Strong organizational skills, ability to stay calm in emergencies, determine persuasive selling. Education Course University/College Undergraduate: Educational Assistance and Adult Support Diploma: Advance Diploma in Computer Applications (ADCA) Niagara College Canada, Welland. Satguru Academy of Advance Computer (SAAC) Year of Passing Grade 2025 Currently Pursuing 2022 Graduated with First Division Work Experiences Cook Matteo’s Innovated and prepared visually appealing dishes with unique flavor profiles. Implemented time-saving methods for streamlined operations and timely service. Enforced stringent sanitation standards, achieving top health inspection ratings. Cashier/Crew Member Five Guys Sep 2023 - Nov 2023 Mississauga, Ontario Efficiently handle customer purchases using cash, credit, or other methods. Informs customers about loyalty programs or promotions. Resolve customer concerns or direct them to the appropriate staff. Cahier/Receptionist Rajdhani Restaurant Dec 2023 - Working Brampton, Ontario Mar 2023 - Aug 2022 Brampton, Ontario Greet customers warmly and ascertain problems or reason for calling. Assist with order placement or other related services. Resolve customer complaints via phone, e-mail, or social media. 1/2 Customer Service Sales Representative H&M Address customer inquiries promptly and professionally. Organize merchandise to enhance the shopping experience. Actively participate in training to enhance customer service skills. Jan 2023 – Feb 2023 Mississauga, Ontario Availability: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 8-12 Noon ✔ ✔ ✔ ✔ ✔ ✔ ✔ 12 – 4 PM ✔ ✔ ✔ ✔ ✔ ✔ ✔ 4 PM onwards ✔ ✔ ✔ ✔ ✔ ✔ ✔ Licenses and Safety related Certifications: Worker Health and Safety Awareness Computer safety Awareness Smart Serve WHIMIS Certification AODA Vulnerable Sector Police Clearence Field Level Risk Assessments Threat Assessment Management Non-Violent Crisis Intervention (NVCI) First Aid and CPR Fire Safety Human Rights Training Customer Services Mental Health Awareness Workplace Violence and Harassment Health and Safety - END 2/2