Digital Transformation Individual Assignment 1 Danas Dronsutavicius Lecturer: Dr Arif Sikander 04/19/2024 Chief Information Officer (CIO) - company executive responsible for the management, implementation, and usability of information and computer technologies. https://www.investopedia.com/terms/c/cio.asp Chief Technology Officer (CTO) - the executive in charge of an organization's technological needs as well as its research and development (R&D). https://www.investopedia.com/terms/c/chief-technology-officer.asp Chief Digital Officer (CDO) – the executive helping an enterprise use digital information and advanced technologies, such as the cloud, artificial intelligence (AI), machine learning, automation, IoT, mobile and social media, to create business value. https://www.techtarget.com/searchcio/definition/Chief-Digital-Officer-CDO IT Manager - the lead of the IT department. They are responsible for a company or organization’s systems requirements. https://www.indeed.com/hire/c/info/what-is-an-it-manager IS Manager - Information systems managers are responsible for implementing computer systems and technical frameworks to ensure those goals are met. https://www.fieldengineer.com/skills/is-manager Digital Strategist - specializes in developing new marketing campaigns for online platforms. Their duties include performing detailed market research, assessing past successes and failures, and identifying competitors and their strategies. https://www.ziprecruiter.com/career/Digital-Strategist/What-Is-How-to-Become Business Systems Analyst - responsible for delivering projects and initiatives involving business processes, business change and technology solutions. https://www.coursera.org/articles/business-systemsanalyst?utm_medium=sem&utm_source=gg&utm_campaign=B2C_EMEA__coursera_F TCOF_career-academy_pmax-multiple-audiences-country- multi&campaignid=20858198824&adgroupid=&device=c&keyword=&matchtype=&netw ork=x&devicemodel=&adposition=&creativeid=&hide_mobile_promo&gad_source=1&gc lid=CjwKCAjwrIixBhBbEiwACEqDJYbrLJG5VO-Awq1ijEtVAefSqcC4EhcF-iXQ589hRB9cMMqbm32aBoCqdUQAvD_BwE ERP Systems administrator - responsible for implementing bug fixes, enhancements and system support to ensure the infrastructure keeps running on a smooth level. https://www.erpbuddies.com/erp-administration/ IT Strategy - long-term plan outlining how an organization will utilize technology to achieve its goals and objectives. It involves aligning technology with business strategy to ensure technology investments align with business priorities. https://cioindex.com/reference/what-is-it-strategy/ Information Systems Strategy - organizational perspective on the investment in, deployment, and management of IS. https://www.tonecto.com/topics/4-information-systems-strategy Information Systems Governance - the process of aligning your IT resources, policies, and practices with your organizational goals, values, and stakeholders. https://www.linkedin.com/advice/0/how-do-you-implement-information-systemsgovernance Information Systems Assurance - Measures that protect and defend information and information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. These measures include providing for restoration of information systems by incorporating protection, detection, and reaction capabilities. https://csrc.nist.gov/glossary/term/information_assurance Information Systems Security - The protection of information systems against unauthorized access to or modification of information, whether in storage, processing or transit, and against the denial of service to authorized users, including those measures necessary to detect, document, and counter such threats. https://csrc.nist.gov/glossary/term/information_systems_security Technology Governance - the process of exercising political, economic and administrative authority in the development, diffusion and operation of technology in societies. https://www.oecd.org/sti/science-technology-innovation-outlook/technology-governance/ Digital Governance - clarifies who's responsible for the management and operation of your agency's websites and digital services. It includes content, design, technical infrastructure, security, funding, and product, project, and program management. https://digital.gov/resources/an-introduction-to-digital-governance/ Digital Technology Device - a piece of physical equipment that uses digital data. https://www.knowitallninja.com/lessons/digital-devices-1/ Digital Technology Platform - the software and technology used to unify and streamline business operations and IT systems. A digital platform serves as a company's backbone for operations and customer engagement. https://www.cognizant.com/us/en/glossary/digital-platform Digital Convergence - merging different technologies, platforms, and industries in the digital era. It integrates various digital technologies, such as artificial intelligence and smart devices, with business models and processes to drive innovation and digital transformation. https://2stallions.com/blog/digital-convergence-a-crash-course/ Disruptive technology - an innovation that significantly alters the way that consumers, industries, or businesses operate. A disruptive technology sweeps away the systems or habits it replaces because it has attributes that are recognizably superior. https://www.investopedia.com/terms/d/disruptive-technology.asp Disruptive innovation - a process by which a product or service initially takes root in simple applications at the bottom of a market—typically by being less expensive and more accessible—and then relentlessly moves upmarket, eventually displacing established competitors. https://www.christenseninstitute.org/disruptive-innovations/ Digital Disruption - the change that occurs when new digital technologies and business models affect the value proposition of existing goods and services. https://www.techtarget.com/searchcio/definition/digital-disruption Digital innovation - the adoption of modern digital technologies by a business. This process is implemented as a strategic plan for organizations to improve business processes. https://www.techtarget.com/searchcio/definition/digital-innovation Digital Platform - the software and technology used to unify and streamline business operations and IT systems. A digital platform serves as a company's backbone for operations and customer engagement. https://www.cognizant.com/us/en/glossary/digital-platform Digital Technology Infrastructure - the digital technologies that provide the foundation for an organization's information technology and operations. Examples of digital infrastructure include: Internet backbone, broadband. https://base22.com/the-importance-of-digital-infrastructure-and-integration-planning/ Cloud Infrastructure - the collection of hardware and software elements such as computing power, networking, storage, and virtualization resources needed to enable cloud computing. https://www.vmware.com/topics/glossary/content/cloud-infrastructure.html Bimodal IT - a two-tiered IT operations model that allows for the creation of IT systems and processes that are stable and predictable as well as agile and fast. https://www.techtarget.com/searchcio/definition/bimodal-IT-bimodal-informationtechnology Operational Backbone - This integrated system comprises standardized and automated processes, ensuring efficiency, reliability, and transparency in operations and transactions. https://olive.app/blog/the-building-blocks-of-digital-transformation-explained/ Digital Backbone - a carefully designed distributed communication layer that provides the infrastructure needed to support short and long-term scalability. https://www.systema.com/digital-transformation/digital-backbone Business Ecosystem - a purposeful business arrangement between two or more entities (the members) to create and share in collective value for a common set of customers. https://www.ey.com/en_in/alliances/what-business-ecosystem-means-and-why-itmatters Adaptability - skill that means you easily adjust to changing circumstances. https://www.theforage.com/blog/skills/adaptability Agility - the power of moving quickly and easily; nimbleness. https://www.collinsdictionary.com/dictionary/english/agility Ambidexterity - the ability to apply multiple approaches to strategy either concurrently or successively. https://www.bcg.com/publications/collections/your-strategy-needs-strategy/ambidexterity Digitization - the process of converting analog information into a digital format. https://www.techtarget.com/whatis/definition/digitization Digitalization - the converting of hard/paper files and documents into digital files and documents. https://www.walkme.com/glossary/digitalization/ Digital business - the process of applying digital technology to reinvent business models and transform a company's products and customer experiences. https://www.cognizant.com/us/en/glossary/digital-business Digital business transformation - the pivotal process that leverages digital technologies to create new — or modify existing — business processes, corporate culture, and customer experiences to align with evolving market dynamics. https://www.salesforce.com/in/blog/what-is-digital-transformation/ Digital transformation - the process of using digital technologies to transform existing traditional and non-digital business processes and services, or creating new ones, to meet with the evolving market and customer expectations, thus completely altering the way businesses are managed and operated. https://whatfix.com/digital-transformation/ Digital business capabilities - the entire spectrum of a company's ability to leverage digital technology for business success. https://www.linkedin.com/pulse/what-digital-capabilities-how-enhance-companyassessment-rajoo-jha-yliof Digital business competencies - the essential skills and knowledge that professionals have to effectively use Information and Communication Technologies (ICT) in their work environment. https://www.repsol.com/en/energy-and-the-future/people/digitalcompetencies/index.cshtml Digital platforms - the software and technology used to unify and streamline business operations and IT systems. https://www.cognizant.com/us/en/glossary/digital-platform Digital strategy - focuses on using technology to improve business performance, whether that means creating new products or reimagining current processes. It specifies the direction an organization will take to create new competitive advantages with technology, as well as the tactics it will use to achieve these changes. https://www.liferay.com/resources/l/digital-strategy Omnichannel strategy - a brand's holistic approach to every customer touchpoint across channels. With omnichannel strategies, brands strive to give customers a consistent, cohesive experience across both digital and brick-and-mortar touchpoints. https://advertising.amazon.com/library/guides/omnichannel-marketing Scalability - the ability of an organization (or a system, such as a computer network) to perform well under an increased or expanding workload. https://www.investopedia.com/terms/s/scalability.asp Digital customer engagement - a business's efforts to connect with, interact with and build relationships with customers through digital channels. https://www.salesforce.com/au/resources/guides/digital-engagement/ Digital customer experience - the sum total of all the online interactions a customer has with your brand. https://www.sitecore.com/knowledge-center/digital-marketing-resources/what-is-digitalcustomer-experience Agile methodologies - a project management approach that involves breaking the project into phases and emphasizes continuous collaboration and improvement. https://www.atlassian.com/agile Lean methodologies - aims to fully optimize your team's process and output through continuous improvements. When done well, Lean allows teams to deliver customer value efficiently. Toyota Founder Kiichiro Toyoda developed the Lean methodology after World War II to conserve resources and eliminate waste. https://www.atlassian.com/agile/project-management/lean-methodology Digital accelerator - a program or initiative designed to help companies in leveraging technology to reshape their workflows and respond to the call of the times. https://www.walkme.com/glossary/digital-accelerator/ User story - an informal, general explanation of a software feature written from the perspective of the end user. https://www.atlassian.com/agile/project-management/user-stories Customer touch point - any time a consumer interacts with your brand, whether that's through an employee, a website, an advertisement, or an app. https://www.zendesk.com/blog/customer-touchpoints/ Digital business imperative - taking the next step from the digital transformation and making it a necessity. https://www.sharp.co.uk/news-and-events/blog/what-is-the-digital-imperative Digital transformation imperative - elevating products and services into digitally enabled solutions and customer interactions into engaging, customer-centric experiences. https://prophet.com/2015/03/5-digital-transformation-imperatives/ User-centered design - an iterative design process in which designers focus on the users and their needs in each phase of the design process. https://www.interaction-design.org/literature/topics/user-centered-design Digital transformation strategy - a detailed plan for using digital solutions to improve the physical aspects of your business across engineering, manufacturing, and service. https://www.ptc.com/en/blogs/corporate/digital-transformation-strategy Digital business strategy - your plan for introducing and using digital technology to meet your business goals. https://www.business.qld.gov.au/running-business/digital-business/digital-strategy IT department - the department within a company that's charged with establishing, monitoring and maintaining information technology systems and services. https://www.techtarget.com/searchcio/definition/IT-organization-information-technologyorganization Iteration - the process of doing something again and again, usually to improve it, or one of the times you do it. https://dictionary.cambridge.org/dictionary/english/iteration Business Model - defines how a company will create, deliver, and capture value. https://www.aha.io/roadmapping/guide/product-strategy/what-are-some-examples-of-abusiness-model
