THE HEALTH AND SOCIAL CONTEXT OF INFANT DEATH: REFLECTIONS FROM SOUTH AFRICA by Alyssa B. Sharkey A dissertation submitted to Johns Hopkins University in conformity with the requirements for the degree of Doctor of Philosophy Baltimore, Maryland September 2008 © Alyssa B. Sharkey 2008 All rights reserved UMI Number: 3339996 Copyright 2008 by Sharkey, Alyssa B. All rights reserved. INFORMATION TO USERS The quality of this reproduction is dependent upon the quality of the copy submitted. Broken or indistinct print, colored or poor quality illustrations and photographs, print bleed-through, substandard margins, and improper alignment can adversely affect reproduction. In the unlikely event that the author did not send a complete manuscript and there are missing pages, these will be noted. Also, if unauthorized copyright material had to be removed, a note will indicate the deletion. ® UMI UMI Microform 3339996 Copyright 2009 by ProQuest LLC. All rights reserved. This microform edition is protected against unauthorized copying under Title 17, United States Code. ProQuest LLC 789 E. Eisenhower Parkway PO Box 1346 Ann Arbor, Ml 48106-1346 ABSTRACT Statement of the Problem and Study Aim Infant mortality is internationally recognized as one of the most important indicators of health and development, yet high rates continue to plague many under-resourced settings. In South Africa, overall infant mortality is estimated to be 54 per thousand with rates up to 15 times higher among blacks than whites. The aim of this study was to understand better the factors associated with infant deaths in resource-poor settings of South Africa. The research objectives were to document: 1. caregivers' understandings of the events leading up to the infant's death, the accessibility and desirability of local health care, and their recommendations for improving local care, and 2. the assessment of community leaders and health providers regarding the accessibility and desirability of local health care, the factors they identified as associated with infant death, and their recommendations for improving local care. Methods This study was exploratory and qualitative, using in-depth interviews with 50 caregivers who experienced an infant death and 19 key informants in two South African communities, one rural and one urban. A biomedical assessment also was conducted to provide an additional viewpoint on the factors associated with each death. Results Caregivers reported using a variety of settings and providers during their infants' final illness including public and private allopathic providers, traditional healers, home ii remedies, and no care. The major factors found to influence care-seeking were caregivers' living conditions and resources, health care access and quality, and caregivers' explanatory models of infants' illnesses. There were important differences between caregiver and biomedical models of infant illnesses and of 'what went wrong.' However, assessments by both caregivers and clinicians indicated that, in many cases, the infant's death resulted because of an interaction of several modifiable factors. Conclusions This study provides new information regarding the context in which infant deaths occurred in two South African settings, motivations for caregivers' actions, and factors that contributed to a breakdown in the health 'system' for these children. The study also provides insights into how the health system can more effectively respond to the needs of these families. Committee Members: Alternate Committee Members: Peter John Winch, MD, MPH Associate Professor and Chair of the Committee Department of International Health Holly Allen Grason, MA Associate Professor Department of Population, Family and Reproductive Health Cynthia Schaffer Minkovitz, MD, MPP Associate Professor and Thesis Advisor Department of Population, Family and Reproductive Health Nancy Hutton, MD Associate Professor Department of Pediatrics School of Medicine Henry Mosley, MD, MPH Professor Department of Population, Family and Reproductive Health Katherine Clegg Smith, PhD Assistant Professor Department of Health, Behavior and Society 111 ACKNOWLEDGEMENTS This dissertation is the culmination of several years of active support and input from various colleagues, friends, and family members. First, special thanks go to my advisor, Cynthia Minkovitz, for providing such strong mentorship across the miles and for her ongoing responsiveness, creative suggestions and careful and methodical review of every application, manuscript and presentation I have prepared (and there have been many). I am also grateful for early input on the study from other faculty members within PFRH, including Donna Strobino, Jessica Burke, David Bishai, and Michael McQuestion. Holly Grason, in addition to providing input on the study research methods and many of my other academic and professional pursuits, has provided mentorship, support and friendship over the past 15 years for which I am truly thankful. I can never repay her for all her encouragement, advice, letters of reference, and hand-knitted baby clothes over the years, as well as her recipe for chocolate covered peanut butter balls. In addition, I thank Linda Adams and Kristi Willis for helping me navigate the doctoral degree process, and especially for bringing such warmth and fun to it. Special thanks also go to Woodrow 'Skip' Dellinger, who has been a friend and great source of support starting with my very first visit to Hopkins in 1991, and with whom I have shared many great conversations over lunches and dinners. Within the broader Hopkins community, Peter Winch provided insightful comments and guidance that have greatly improved the quality of this study and its products. With enthusiasm and a strong passion for improving maternal and child health, he introduced many ideas and concepts that were new to me, and I believe he has helped me to become a more sensitive public health researcher. I am also grateful to my other committee iv members, Henry Mosley, Katherine Clegg Smith and Nancy Hutton, for their critical reviews and genuine interest in supporting me and my research efforts. My friends and fellow students Marjorie Opuni-Akuamoa, Ashley Schempf and Angela Bayer have enriched my life with their support and camaraderie through these past six years of learning, studying, and persevering. I am also indebted to Rosemary Taylor of Tufts University. Dr Taylor provided mentorship to me early in the dissertation process on qualitative research methods. She was also a constant source of encouragement throughout the time I spent with her and I am grateful that she so generously shared her knowledge and ideas with me. In South Africa, senior researchers of the Good Start team - Mickey Chopra, Debra Jackson, Tanya Doherty, and Mark Colvin - facilitated and contributed to every aspect of this study. In particular, I am grateful to Mickey Chopra who first said, 'Hey Alyssa, I have an idea for your dissertation study...' Each of these colleagues was extremely helpful and supportive in providing guidance and a complete pleasure to work with. In addition, members of the Good Start field research team were instrumental to this study. In particular, Eric Cele and Gugu Nzimande carried out caregiver interviews with incredible grace and sensitivity, and showed a deep compassion for every person with whom they spoke. In addition, they endured my seemingly endless questions about the meanings behind women's words, local customs, and life for black South Africans today. I learned much from both Eric and Gugu and am grateful to have worked with them and to have cultivated lasting friendships with them. Special thanks go to the health providers, community leaders, and, particularly, the caregivers who generously shared their experiences to inform this study. The interviews v with key informants were fascinating and enlightening. The interviews with caregivers were at times heartbreaking but also awe-inspiring because of the strength these women showed as they recounted what I imagine to be worst experience a person can endure. I was, and remain, deeply touched by their stories. The southern African philosophy known as 'ubuntu' states that, 'We are people through other people. Your pain is my pain. I am because you are. You are because we are.' I have learned much about humanity through these women. I also thank Marian Jacobs of the University of Cape Town for first giving me the opportunity to work in South Africa and, as a result, for changing the trajectory of my life. Marian is a dear friend and inspiration to me in all that she has overcome in her life and all that she does on behalf of the women and children of South Africa. I thank my parents, Bill and Alison Wigton, for supporting whatever endeavor (academic or otherwise) I have chosen to undertake in life and for giving me their unconditional love and support. I am so lucky to have been born to them. In addition, my in-laws Tom and Eileen Sharkey have been a constant source of encouragement in my life. I am grateful to be a part of their family. I could not have finished this degree without the love, strength and emotional support of my husband Pat. He has been an inspiration through the success of his own academic endeavors, but even more so by being the man and father that he is. I look forward to a long, happy, and hopefully more relaxed post-PhD life with him. Finally, I dedicate this dissertation to my son Thomas and my very new daughter Kate, who have taught me just how deep a mother's love can be. TABLE OF CONTENTS ABSTRACT ii ACKNOWLEDGEMENTS iv TABLE OF CONTENTS vii LIST OF TABLES ix LIST OF FIGURES x CHAPTER ONE: INTRODUCTION Study Aim and Research Objectives Study Design and Site of Field Work Key Findings Dissertation Overview 2 3 4 5 CHAPTER TWO: BACKGROUND AND RELEVANT LITERATURE Factors Relating to Infant Death Infant Mortality and the Social Autopsy/Community Death Audit Approach Literature Relating to Other Aspects of the Research Domains South Africa, Poverty and Infant Death Study Settings Significance of the Study 9 15 17 18 21 CHAPTER THREE: METHODS Preparatory Steps Partnership in study sites Conceptual framework Development of data collection instruments Piloting of instruments and methods Training of field staff Study Advisory Group Protection of human subjects Data Collection Data Analysis 25 25 27 29 30 32 33 34 38 43 CHAPTER FOUR: MANUSCRIPT 1: Pathways of Care-Seeking during Infants' Final Illnesses in Under-Resourced South African Settings 53 CHAPTER FIVE: MANUSCRIPT 2: Influences on Care-Seeking during Infants' Final Illnesses in Under-Resourced South African Settings 77 vn 8 CHAPTER SIX: MANUSCRIPT 3: What Went Wrong? Factors Associated with Infant Deaths in Two Under-Resourced South African Settings 104 CHAPTER SEVEN: IMPLICATIONS AND CONCLUSIONS Overview of Study Findings Limitations and Strengths Implications for Research, Policy and Programs Conclusions 134 137 141 148 APPENDICES Appendix A: Key informant interview guide Appendix B: Caregiver interview instrument Appendix C: Caregiver interview instrument - newborn supplement (for use with caregivers whose infants never left the birth facility) Appendix D: Study Advisory Group members Appendix E: Informed consent forms (English, Xhosa and Zulu versions) ... Appendix F: Data abstraction form for medical records Appendix G: South African Perinatal Problem Identification Programme (PPIP) and Child Healthcare Problem Identification Programme (Child PIP) code lists of avoidable and modifiable factors Appendix H: Detailed tables based on caregiver and biomedical assessments of causes of death (Manuscript 3) 151 153 184 198 199 211 213 219 REFERENCES 224 CURRICULUM VITAE 239 vin LIST OF TABLES Table 2.1 Leading causes of death among infants, South Africa 2000 23 Table 3.1 Summary of Good Start final sample 46 Table 3.2 Summary of caregiver responses to participation in the study 46 Table 3.3 Summary characteristics of caregivers 48 Table 3.4 Summary of eligible caregivers, interviews completed, exclusions and refusals 49 Table 3.5 Summary characteristics of key informants 49 Table 4.1 Characteristics of study settings 74 Table 4.2 Types of traditional healers used and treatments prescribed 74 Table 5.1 Characteristics of caregivers and infants 102 Table 5.2 Types of care provided to infants during final illness 102 Table 5.3 Factors influencing care-seeking during infants' last illnesses 103 Table 5.4 Problems identified relating to research domains and potential responses 103 Table 6.1 Background characteristics of caregivers and infants 131 Table 6.2 Timing and place of death Table 6.3 Deaths with associated caregiver/family, health care access, and health care quality factors, as assessed by caregivers and biomedical panel Table 6.4 Biomedical classification of death as avoidable, unavoidable or unable to determine based on caregiver report 132 IX 132 132 LIST OF FIGURES Figure 2.1 Map of South Africa and study sites Figure 3.1 Mosley & Chen (1984) analytical framework for the 23 study of child survival in developing countries 50 Figure 3.2 Original conceptual context 51 Figure 3.3 Conceptual framework: Millard's (1994) causal model of child mortality Sequence of care provided prior to infant death in Umzimkhulu (N=22) 52 Figure 4.1 Figure 4.2 Sequence of care provided prior to infant death in Umlazi (N=28) x 75 76 CHAPTER ONE INTRODUCTION i INTRODUCTION The 'Child Survival Revolution' began in 1982 in response to recognition that infant and child mortality was unacceptably high in many countries and that interventions to reduce most of these deaths existed (The Bellagio Study Group on Child Survival 2003). Although the impact of efforts resulting from this revolution was significant, today 9.7 million children continue to die each year, mostly from causes that are preventable (UNICEF 2007). These deaths are concentrated in developing countries, and particularly within the poorest households. In response to this identified problem, the fourth Millennium Development Goal has called for a reduction in the under-five mortality rate by two-thirds between 1990 and 2015 (United Nations 2007). Achievement of this goal will require both an improvement in the quality of care provided to young children and the care-seeking behaviors of their families, which have been shown to have a tremendous influence on infant health (Terra de Souza et al 2000; Arifeen & Bangladesh 2001; Thaver, Ebrahim & Richardson 1990; Thaddeus & Maine 1994; Uchudi 2001). The factors that influence care-seeking, however, often are not well understood. Such information is critical for ensuring that future policy and programmatic initiatives effectively address the constraints families face and build upon enabling factors that promote appropriate care-seeking. Study Aim and Research Objectives The aim of this study is to understand better the behavioral, structural, and health system factors that play a role in the deaths of infants in resource-poor settings of South Africa. The research objectives are to document: 2 1. caregivers' understandings of the events leading up to the infant's death, the accessibility and desirability of local health care, and their recommendations for improving local care, and 2. the assessment of community leaders and health providers regarding the accessibility and desirability of local health care, the factors they identified as associated with infant death, and their recommendations for improving local care. Study Design and Site of Field Work This study was exploratory and qualitative, using in-depth interviews with caregivers who experienced an infant death and key informants knowledgeable about local health issues relating to women and children. Fifty interviews were conducted with caregivers and 19 interviews were conducted with key informants. A biomedical assessment also was conducted to provide an additional viewpoint on the health system and caregiver/family factors associated with each death, and to determine whether or not the death was avoidable. In addition, local administrative and population-based data were collected in order to describe the context for each study setting as well as to obtain additional information about the care infants received prior to death. The study was conducted in two sites: Umzimkhulu, a sparsely-populated rural community located in the former Transkei 'homeland' with an infant mortality rate (IMR) of 99 per 1000 live births (Jackson et al 2006), and Umlazi, an urban township located near the city of Durban with an estimated IMR of 60 per 1000 (Bradshaw & Nannan 2004). 3 Key Findings Caregivers in these settings chose a variety of care settings and providers during their infants' final illness including public health services, private allopathic providers (General Practitioners), traditional healers (Sangomas, Inyangas and Divine Healers), over-the-counter and traditional home remedies, and no care. Most decided on their own to seek additional care when their child's health did not improve, moving between public and private providers, and between allopathic and traditional providers. The various factors found to influence care-seeking were organized into three domains. Structural factors represent aspects of a caregiver's community, household or personal situation that influence their living conditions, resources and opportunities. Health system factors relate to health care access and quality. Caregivers' explanatory models of infants' illnesses represent their assessments of the severity and etiology of the illness. Often caregivers reported a combination of factors occurring either concurrently or sequentially that determined whether, when, and from where outside care was sought during infants' final illnesses. Although some caregivers were unable to assign a cause of death to their infants, others identified clinical causes (e.g., pneumonia), clinical symptoms (e.g., 'vomiting'), or externalizing causes (e.g., 'evil spirit'). Most causes of death assigned by a local team of clinicians related to inadequacies in the care of women in labor and the resuscitation of newborns, and preventable infectious diseases. Factors associated with deaths included a range of actions, or inactions, of the caregivers themselves and inadequacies in the accessibility and quality of local health services. 4 This study highlights the gap between caregiver and biomedical models of infant illnesses and the factors associated with infant deaths. In addition, in most cases the infant's death was found to be not the result of an isolated event but of an interaction of several modifiable factors. Initiatives developed to address access to care problems should ensure the efficiency and adequacy of local emergency vehicle services, and consider expansion or implementation of mobile services and community health workers, particularly in informal settlement and 'deep rural' areas. Initiatives to improve quality of care should aim to improve illness recognition and implementation of case management protocols, referral criteria, and hospital admission and discharge criteria. Initiatives developed to improve timely and appropriate care-seeking must take into consideration how to improve utilization of health services, as well as determining how, and whether, the health system can modify existing structural problems, including women's lack of decision-making autonomy, as well as local explanatory models of childhood illnesses that may not encourage care-seeking at biomedical services. As most of the deaths were identified as preventable, prompt implementation of already wellrecognized strategies could have a significant impact on child survival in these settings. Dissertation Overview This dissertation is organized in manuscript format. Chapter two presents background information including literature relevant to the problem of infant death as well as literature relevant to the study methods applied, the settings within South Africa, and a rationale for the study. 5 Chapter three presents the study methods including the preparatory stages of the study, the conceptual framework, ethical considerations, and methods used for data collection and data analysis. Chapter four is a manuscript that describes the health care choices made and treatment pathways taken by caregivers of infants who died. Chapter five is a manuscript that describes the factors influencing how caregivers in these settings selected among the health care alternatives available to them during their infant's fatal illness. Chapter six is a manuscript that presents caregivers' explanatory models and a biomedical assessment of 'what went wrong' by examining the cause of death, the various factors associated with the death, and whether or not the death was avoidable. Chapter seven presents a summary of the results, key limitations and strengths, the research, programmatic and policy implications, and the final conclusions of the study. 6 CHAPTER TWO BACKGROUND AND RELEVANT LITERATURE BACKGROUND AND RELEVANT LITERATURE This chapter presents background information to the study, including literature relevant to the major content areas and the research approach used. Studies reviewed include those that seek to understand the factors influencing infant death, those that use a social autopsy/community death audit approach, those that incorporate a maternal narrative to understand child illness, as well as those that explore maternal/caregiver care-seeking and understandings of their infant's health care and social supports following their child's death. In addition, background information is provided on what is known about the problem of infant death within South Africa and within the context of the study settings. As this study is the first of its kind to be conducted in South Africa, discussion also is provided on the significance of the study, including how it contributes to current research by enhancing our understanding of why infant deaths are occurring. Factors Relating to Infant Death Various behavioral and social factors have been found to influence infant mortality in developing countries. Numerous studies show the importance of maternal education (DaVanzo & Habicht 1986; Charmarbagwala, Ranger, Waddington & White 2004; Cleland & van Ginneken 1988; Victora et al 1992; Caldwell & McDonald 1982), improvements in water and sanitation (DaVanzo & Habicht 1986; Habicht, DaVanzo & Butz 1988; Golding, Greenwood, McCaw-Binns & Thomas 1994; Rahman, Rahaman, Wojtyniak & Aziz 1985), and breastfeeding (DaVanzo & Habicht 1986; Habicht, DaVanzo & Butz 1988; Habicht, DaVanzo & Butz 1986). Other studies demonstrate the role of maternal nutrition, employment, marital status, hygiene behaviors, and behaviors 8 during pregnancy (Golding, Greenwood, McCaw-Binns & Thomas 1994; Greenwood & McCaw-Binns 1994; Northrop-Clewes, Ahmad, Paracha & Thurnham 1998; Singh & Yu 1996; Sumits, Bennett & Gould 1996). Still other research has linked infant death with poor health care quality, particularly with respect to neonatal deaths (Finnstrom et al 1997; Howell 2008; Richardus, Graafmans, Verloove-Vanhorick & Mackenbach 1998; Flegg 1982). Initiatives that seek to improve pediatric assessment and management, such as the World Health Organization's Integrated Management of Childhood Illnesses (IMCI) and Pocket Book of Hospital Care for Children, were developed in response to this acknowledged relationship. However, it also has been argued that medical care has a limited impact on the health of a population, and that broader social issues have a more significant impact (McKeown 1976). While this argument has been criticized, particularly in recent years as medical advancements have expanded the ability of health care to save lives (Colgrove 2002), considerable research demonstrates a strong link between poverty and ill health (Feierman & Janzen 1992; Packard 1989; Chopra, Neves, Tsai & Sanders 2007), and between poverty and infant death in particular (Scheper-Hughes 1992; Horta de Figueiredo Goulart, Somarriba & Xavier 2005; DaVanzo & Habicht 1986; Habicht, DaVanzo & Butz 1988; Golding et al 1994; Rahman et al 1985). Infant Mortality and the Social Autopsy/Community Death Audit Approach Few studies examining infant death focus on the sequence of events leading up to the child's illness, particularly as reported by families experiencing the tragedy. As Aguilar et al (1998, p 1) state, '[i]t is not enough just to know the medical cause of a child's 9 death. There should be an investigation to discover what failed the child, either inside the home or in the family's use of health services.' This type of investigation has been referred to as a 'social autopsy' (Kallander et al 2008), the term employed within this thesis study, a 'process investigation' (Anker et al 1999) or a 'community death audit' (Patel et al 2007). Studies conducted in several developing countries provide evidence of the success of the social autopsy approach. For example, the non-governmental BASICS (Basic Support for Institutionalizing Child Survival) Project has developed an instrument that incorporates both a verbal autopsy protocol - widely used to determine the biological and medical cause of death in areas where civil registration and death certification systems are weak and where many die at home without contact with the health system (Anker et al 1999) - and a process investigation. The process investigation examines the experiences of caregivers when they attempted to provide care at home or obtain outside help for their sick children. Information collected via the process investigation instrument includes socioeconomic data as well as the daily occurrences, knowledge, intentions, and practices during the child's illness. To date, the BASICS process investigation method has been implemented in Guinea (Schumacher et al 2002) and Bolivia (Aguilar et al 1998). Researchers report that the participation of caregivers in assessing the quality of care in the community has been found to be empowering for families and the open histories obtained through interviews have provided a wealth of information useful for developing local interventions (Anker et al 1999). In addition, Swedish and Ugandan researchers conducting a qualitative study in Uganda have developed a related approach based on the BASICS process investigation 10 instrument that they call a social autopsy (Kallander et al 2008). The approach used in this study aims to understand better the social and economic causes of death from malaria, particularly with respect to home care and care-seeking, and, specifically, to elucidate caregivers' understandings of malarial symptoms, practices relating to fever and convulsions, and different sources of care. A similar social autopsy instrument also has been implemented in Bangladesh by the World Health Organization as part of the effort to evaluate the impact of the Integrated Management of Childhood Illness (IMCI) initiative (Arifeen & Bangladesh 2001). Key research domains in this instrument include home care and care-seeking behaviors during the child's terminal illness, home care and care-seeking behaviors during the child's first illness, responses from the health care system when care was sought, and the quality of care received. Three studies conducted in Brazil also have examined the circumstances surrounding infant deaths, with a particular emphasis on mother's care-seeking behaviors (Terra de Souza et al 2000; Horta de Figueiredo Goulart, Somarriba & Xavier 2005; Hadad, Franca & Uchoa 2002). The instrument used in these studies includes both semi-structured and open-ended questions on the causes of and circumstances surrounding the child's death, the use of indigenous remedies and on all the contacts with health care providers that occurred during the terminal illness. Terra de Souza et al (2000) report that the study methods enabled them to develop locally and culturally relevant recommendations for improving problems identified relating to poor quality of services, lack of maternal recognition of child danger signs, and delay in seeking medical attention. In addition, the 11 authors suggested that the methods utilized be incorporated as part of an on-going surveillance system to monitor the effectiveness of child health care in the region. In 2007, Patel et al investigated the feasibility and acceptability of conducting a community neonatal death audit in rural Uttar Pradesh, India. This research involved indepth interviews with family members of deceased neonates and focus group discussions with both family and community members. The researchers reported the community death audit approach to be both acceptable and feasible, and that it stimulated sharing of views among community members as well as formal investigation of the local problem of neonatal illness and death by community members. Also in India, Bhandari et al (2002) used caregiver narratives obtained as part of a verbal autopsy study to obtain insights into the processes underlying infant deaths. The findings of this study included that caregivers were less likely to seek care for illnesses that led to death during the infant's first week of life and less than half of severely ill infants who presented for care were referred to hospital. In addition, the researchers found that inappropriate or inadequate care was common among both allopathic and traditional providers. De Savigny et al (2004) also used caregiver narratives collected via verbal autopsy during their study of care-seeking patterns for fatal malaria among children under age five in southern Tanzania. Using this approach, the study revealed important influences on care-seeking relating to local illness terminology and understandings of illness etiology. In Chile, Millan et al (1999) conducted in-depth interviews in conjunction with a quantitative analysis to understand both biological and social factors associated with 12 infants who died from pneumonia. Twenty mothers of infants who died were interviewed (cases) as were five mothers of infants who survived after being hospitalized with pneumonia during the same period in the same area (controls). There were no differences between the cases and the controls with respect to the mothers noticing signs of illness or the mothers' knowledge of how to prevent pneumonia. More than half of the children who had died at home had not shown signs of pneumonia. Kallander et al (2008) also examined child deaths due to pneumonia in a study carried out in Uganda. These researchers report having used both verbal and social autopsy approaches; however, the social autopsy component they used was largely semistructured and therefore was deemed inadequate in determining the social processes affecting care-seeking. In a study of deaths among children under five years in the Siaya District of Kenya, Garg et al (2001) interviewed 97 caregivers about their deceased children's symptoms and duration of illness, the types of health providers consulted during the terminal illness, and specific aspects of each health care visit. The authors reported that most children received care outside the home but only 6 percent received inpatient care and almost all died at home. Many of the providers seen were traditional healers, and follow-up care and referral to hospitals were infrequent. In addition, in rural Pakistan, Bhutta et al (no date) reported their use of a verbal autopsy in conjunction with a social autopsy to identify both numbers and probable causes of deaths through reconstructing the events surrounding them. In this study, caregivers' accounts of the illness and events that led to the child's death were recorded. Additionally, information was obtained to describe the cause of death and the socio- 13 economic and cultural factors that might contribute to an infant's death. This study revealed that almost half of deaths were associated with health system shortcomings and poverty, and another third were associated with influences on care-seeking including family traditions, cultural practices and education. In particular, the study reported caregivers' need for consent from the father or a male family member of the child, discouragement of religious leaders, a lack of understanding of the severity of illness, poor knowledge of available health care and preferences for traditional homemade remedies. From the developed country setting, several studies report the utility of a similar method used within the United States' National Fetal and Infant Mortality Review (FIMR) Program. Studies from Minnesota (Fogarty, Sidebottom, Holtan & Lupo 2000) and Boston (McCloskey et al 1999), for example, assert that the program's use of maternal home interviews (also referred to as the 'community process' component) successfully identifies a range of social, clinical and systems factors contributing to infant deaths, which, in turn, facilitates the development of specific and locally relevant interventions for improving maternal and child health services. Key domains of the home interview conducted as part of the community process component include pregnancy habits (e.g., prenatal care, nutrition, weight gain and other health habits), delivery complications, health of other babies, socio-demographic information on the family (including age, race, employment, living situation, income), and life changes or social supports both prior to the birth of the baby and following the baby's death (National Fetal and Infant Mortality Review Program 2005). 14 Following their 'community process' assessment, McCloskey et al (1999) concluded that in-home maternal interviews revealed important information relating to the women's medical risk factors during pregnancy, poor continuity of care, unaddressed social needs (especially relating to housing instability and domestic abuse), and poor patient-provider communication. The researchers were able to develop a set of recommendations for improving the local system of care based on these findings. They emphasize the value of the approach in contributing 'to understanding in an in-depth way how social, clinical, and system factors interact to produce risk and infant death' (p 176). While the full FMR process includes the regular clinical review of cases of infant and fetal death by multidisciplinary teams, even FIMR materials refer to the maternal home interview as the 'cornerstone' of the program because it enables the voice of the bereaved parent to reach the health and human service community at large (Schaefer, Noell & McClain 2002). Literature Relating to Other Aspects of the Research Domains Other studies that describe approaches and research domains complementary to some of those utilized in this study tout their usefulness in understanding the circumstances surrounding death. For example, narrative analysis is a reliable technique to understand the unique experiences of families (Fiese & Wamboldt 2003, McAdams 1993). Worden's Task-Based Model of Mourning (2002) is one framework that has been used by health clinicians in talking with grieving families. This model suggests that approaching parents with a statement such as, 'Tell me how your baby died' is a supportive statement that facilitates discussion. 15 Other research has focused on developing a better understanding of care-seeking during a child's last illness in order to identify priority public health responses to the problem of child death (Amarasiri de Silva, Wijekoon, Hornik & Martines 2001; Baqui et al 1998; Sutrisna et al 1993; Mesko et al 2003; Stall, Holman & Schuchat 1998; Parashar et al 2000; Honigfeld & Kaplan 1987; Mbonye 2003). In addition, studies have cited the importance of understanding caregivers' social supports during a child's illness or following death. One study of 1,985 New Zealand families, for example, found that 'visits to and by friends or relatives were associated with a significantly reduced risk of SIDS after controlling for potential confounders (odds ratio = 0.70; 95% CI=0.52, 0.96)' (Mitchell et al 1994). In addition, Kavanaugh, Trier & Korzec (2004), in their secondary analysis of data from two US studies on perinatal loss report that a lack of social support following the death of an infant is linked to complicated or chronic parental grief. Another study focusing on families experiencing SIDS in Japan concluded that 'when a child dies..., how the people around the bereaved family treat them affects the quality or degree of the psychological trauma of the bereaved family' (Sawaguchi et al 2003, p 190). As Kleinman (1992, p 132) has argued, an analysis of the 'interplay between social, psychological and physiological factors in health and sickness' gives 'access to aspects of suffering that are obscured and distorted by standard biomedical and epidemiological studies.' Indeed, use of this method can deepen and broaden our understanding of the problem of infant death. 16 South Africa, Poverty and Infant Death Located on the southern tip of Africa, South Africa has a population of just less than 48 million, 24 percent of which lives on less than US$1 per day (UNDP 2007). South Africa's poverty level, while lower than many other African countries, is high compared to most other middle income countries (Seekings 2007). Poverty coexists with great affluence in the country, and, as a result, South Africa's Gini coefficient for income inequality is one of the highest in the world at 57.8 (UNDP 2006). Fourteen years into post-Apartheid democracy, this inequality remains highly correlated with race (Seekings 2007). According to the racial categories designated under Apartheid, Africans constitute about 79 percent of the total population, whites and 'Coloured' (or 'mixed race') people constitute about 9 percent each, and Asians/Indians constitute about 2 percent (Statistics South Africa 2005). However, while almost all whites live in formal housing, only 55 percent of Africans do, and while almost all whites have access to piped water, only 80 percent of Africans do (Statistics South Africa 2003). Health-related statistics also vary significantly by population group. For example, the HIV prevalence ranges from 13 percent among Africans to less than two percent among the Coloured and Asian/Indian populations, and less than one percent among whites (South African Department of Health 2006). Today the leading causes of death among infants are HIV/AIDS, low birth weight and preventable infectious diseases often associated with poverty such as diarrhea, respiratory infections, and neonatal infections (Table 2.1). Unfortunately important knowledge gaps 17 about infant mortality remain, as cause of death statistics in the country generally are of poor quality (Patrick & Stephen 2005). Efforts to improve the current knowledge gap in both infant and child mortality in South Africa have been initiated with two programs to audit deaths that occur in health facilities: the Perinatal Problem Identification Programme (PPIP) and the Child Healthcare Problem Identification Programme (Child PIP). These programs currently are implemented in 51 hospitals throughout the country and aim to ensure that all inpatient deaths are identified and assigned a medical cause of death (Stephen & Patrick 2007). In addition, efforts are made through the audit to determine the social, nutritional and HIV status of each child who dies, as well as the factors associated with the death that are considered modifiable. While these programs constitute the most reliable data sources for infant and child deaths (Solarsh & Goga 2004), unfortunately, they are not able to provide information on the circumstances surrounding child deaths that occur outside of facilities. Study Settings Two sites within South Africa were included in this study in order to apply the research approach in areas diverse with respect to location, population density, infant mortality rate (IMR), HIV prevalence, and local health infrastructure. Figure 2.1 shows a map with the location of both study settings. Umzimkhulu: Umzimkhulu is a rural community located in a part of the former Transkei, one of ten 'homeland' areas designated for Africans and considered self-governing by South Africa's apartheid government. Although not recognized internationally as an 18 independent state, the South African government revoked the citizenship of its residents in 1976 while, at the same time, maintaining control over its internal decisions. After the country's first democratic election was held in 1994, the Transkei and the other nine homelands were reabsorbed into South Africa. Today, approximately 550,000 people live in the area with an average population density of 69 people per square kilometer (Health Systems Trust & University of the Western Cape 2004). The area remains extremely poor with limited resources: only 12 percent of residents are employed and 38 percent of households have no income at all (South African Department of Health 2005). The 1996 October Household Survey concluded that 75 percent of residents lived in poverty, 93 percent did not have access to safe drinking water, 73 percent of households used pit latrines and only four percent used buckets or flush toilets (Centre for Social Science Research 1997). In addition, during the rainy season (October-March) many roads are impassable (South African Department of Health, Medical Research Council, Macro International 2002). Missing, unreliable and incomplete data hinder the validity of the local health information system (Loveday 2004). As a result, data are not readily available on the major causes of infant death within the area. However, a 2003 study found that the perinatal mortality rate was 63 per 1,000 live births and that 9.3 percent of infants were born low birth weight (Jackson, de Groot & Masilela 2003). In addition, the IMR is estimated to be 99 per 1000 live births and 28 percent of pregnant women are estimated to have HIV (South African Department of Health 2005). The local health infrastructure is comprised of 15 fixed clinics, one community health center, two district hospitals that provide generalist services to inpatients and outpatients, 19 one specialist (tuberculosis) hospital (Day & Gray 2006), and two government-run mobile clinics. According to one study, there were only three functional vehicles designated for health services in 2004, and these were much more likely to be used for administrative purposes than for health programs (Bamford, Loveday & Varkuijl 2004). There is a severe shortage of emergency vehicles as well (South African Department of Health 2002). In addition, the majority of clinics do not have electricity or water, and a poorly functioning telephone system hinders communication among facilities (Health Systems Trust 2004). Frequent drug 'stock-outs' have been documented, many physician posts remained unfilled, and there is a high turnover of nursing staff (Loveday 2004). Umlazi: Umlazi is a peri-urban township located 13 kilometers outside of the city of Durban in the KwaZulu Natal Province. Umlazi is typical of many other township areas in South Africa that were designated as "African" under the Group Areas Act (Act 36 of 1966) of the Apartheid system. Black South Africans looking for employment opportunities near the city of Durban were unable to live in so called "white" or "coloured" (i.e., mixed race) areas and therefore set up peri-urban townships nearby. Unfortunately, the influx of residents to these townships was not matched with the provision of an adequate housing and sanitation infrastructure (De Satge 2002). With approximately two million residents, Umlazi is the largest township in the Durban metropolitan area and the second largest township in South Africa (KwaZulu Natal Provincial Government 2004). Only 47 percent of Umlazi's residents are employed (Mohamed 2002) and 16 percent of households have no income at all (Cullinan 2002). However, Umlazi's residents have benefited from government development efforts since 20 1994: today almost of all Umlazi's roads are tarred and most homes, even in informal 'squatter' areas, have electricity (Cullinan 2002). Again, data on specific causes of infant death are lacking for the Umlazi community but the IMR is estimated to be 60 per 1,000 and the perinatal mortality rate is estimated to be 37 per 1,000 (Bradshaw & Nannan 2004). In addition, 47 percent of pregnant women are estimated to have HIV (Tlebere et al 2007). Umlazi's local health infrastructure is comprised of 17 fixed clinics and one 1200 bed secondary-level hospital (KwaZulu Natal Department of Health 2006). This hospital is a referral center for local clinics and surrounding areas and handles an estimated 18,000 deliveries each year (Mullick, Beksinksa & Msomi 2005). Significance of the Study This study builds upon the methods and knowledge garnered from previous 'social autopsy' and 'death audit' studies in order to produce new information regarding how the health system and local community can better respond to the needs of impoverished families with sick infants in South Africa. It is one of the first efforts in the country to develop a better understanding of infant deaths that occur both in and outside of facilities. The study used in-depth interviews with caregivers and key informants to highlight the complex pathways and underlying mechanisms that precede the majority of infant deaths in high risk communities, including those which may have been previously undetected by quantitative research. As a result, new information is revealed regarding the context in which infant deaths occur, motivations that lead to decisions, actions or non-actions on the part of families, and differing viewpoints on factors that contribute to 21 a breakdown in the public health system. These will be useful insights for local clinical and public health practitioners that highlight the particular realities associated with the social context in which these families live. For example, the information generated with this approach may help some practitioners to better comprehend issues like noncompliance among their clients. Since Umzimkhulu and Umlazi are among South Africa's most destitute communities, this study provides new insights into how to improve services for families at the greatest risk of poor outcomes. The methods complement existing information regarding the types of infant deaths that occur and, most importantly, enhances understanding of why they occur. Such a process does not currently exist in South Africa, and it is hoped that the information gleaned from this study illustrates its potential value to local health officials in helping to figure out ways of eliminating preventable infant deaths. In addition, it is hoped that because the approach incorporates community perspectives and involvement, it will facilitate locally relevant and acceptable responses to identified needs. Further, although this study certainly will be most relevant to the local communities in which it was conducted, this approach can inform approaches elsewhere by engaging the local community in the process of problem identification and programmatic response. 22 Table 2.1: Leading causes of death among infants, South Africa 2000 Cause Percent of Male Infant Deaths 30.8 15.9 10.8 7.4 5.8 3.9 3.6 3.4 1.4 1.2 HIV/AIDS Low birth weight Diarrheal diseases Other perinatal respiratory conditions Lower respiratory infections Neonatal infections Birth asphyxia and trauma Protein energy malnutrition Congenital heart disease Neural tube defects Percent of Female Infant Deaths 33.7 15.0 11.0 7.1 6.3 3.7 3.1 3.2 1.5 1.1 Source: Bradshaw, Bourne & Nannan (2003) Figure 2.1: Map of South Africa and study sites .o.i.TMiPftuurs * JL JL Cape Town » Port Elizabeth 23 urban Umlazi Umzimkhulu CHAPTER THREE METHODS METHODS This chapter describes the steps taken to prepare for initiation of the study including establishment of a local partnership in the study sites, development of a conceptual framework, development and piloting of the data collection instruments and methods, training of field staff, recruitment and involvement of a local Study Advisory Group, and protection of human subjects. In addition, methods used to collect and analyze the data are described. Preparatory Steps Partnership in study sites: This study was conducted in conjunction with an ongoing South African study of maternal and infant health known as 'Good Start,' a joint project of the School of Public Health at the University of the Western Cape, the Medical Research Council, the Health Systems Trust, and the national Department of Health. Collaboration with Good Start provided this thesis study with an existing research infrastructure including the ability to utilize experienced local field staff and to benefit from Good Start's well-established and respected reputation within both Umzimkhulu and Umlazi. Good Start began its first phase in 2003 as a situational analysis that aimed to: 1) determine factors influencing the utilization of and barriers to utilization of maternal health services, 2) determine levels of awareness of risk factors associated with poor maternal and perinatal health outcomes, and 3) determine the health seeking behavior of both HIV positive and HIV negative pregnant women (Health Systems Trust & University of the Western Cape 2004). During phase 1, daily recruitment over a period of 12 months yielded a sample size of 516 mother-baby pairs in these two sites (192 in 25 Umzimkhulu and 324 in Umlazi).1 Following recruitment, Good Start home visits by community health workers (CHWs) occurred on a weekly basis up to three months after birth, and three additional visits by Field Researchers occurred during infancy. The Field Researchers collected information from each participant on socio-demographics, HIV disclosure, morbidity and mortality (of both the mother and infant), knowledge of risk factors associated with poor outcomes, frequency of postnatal health service contacts, as well as blood specimens to check for HIV transmission. Throughout the first phase, the Field Researchers and CHWs recorded 70 encounters with families who reported that their infants had died. However, it was outside of the scope of the Good Start study to assess the circumstances surrounding these deaths. As a result, the current thesis study was initiated in conjunction with phase 2 of Good Start, which began in 2005. Good Start's phase 2 is a three year study that aims to implement and assess the effectiveness of a community-based peer support counseling intervention on rates of exclusive infant feeding (i.e., exclusive breastfeeding and exclusive formula feeding) and the uptake of Prevention of Maternal to Child Transmission of HIV (PMTCT) services. In each site, the population was divided into "clusters" (10 in Umzimkhulu and 14 in Umlazi) similar with respect to socio-economic characteristics such as population density (each cluster has approximately 3000 adults) and housing type. A cluster sampling approach was considered appropriate because evaluation of the intervention will take place at the community level. The Good Start team randomized clusters to receive either the intervention or to act as a control. Within each cluster, Peer Supporters in the community and Antenatal 1 The Good Start study also is conducted in a third site: Paarl, a rural, commercial farming area in the Western Cape Province. Paarl was not included in this thesis study due to a low number of infant deaths. 26 Recruiters based in clinics and hospitals sought to identify all women who were at least seven months pregnant or who had given birth within the last week, and who had no plans to move outside the study area over the next year. Recruitment of women into the Good Start study took place between September 2005 and September 2007. In total, 1529 women were recruited in Umzimkhulu (382 into the intervention group, 1147 into the control group), and 1748 women were recruited in Umlazi (532 intervention, 1216 control) (Table 3.1). During phase 2, women living in the control group cluster areas have not received information from Peer Counselors about PMTCT services or infant feeding, although they have received visits from Peer Counselors who provide information on available social grants and the processes necessary for accessing these grants. All Peer Counselors (regardless of study arm) encourage women to access local preventive MCH services but neither group provides information regarding care during acute illnesses. Women receive up to five visits from Peer Counselors (through 10 weeks postpartum) and six visits from Field Researchers (at 3, 6, 12, 24, 36, and 52 weeks postpartum) who collect data on socio-demographics, satisfaction with PMTCT services, HIV disclosure and uptake of HIV-specific care (when appropriate), infant feeding patterns, anthropometric measurements, health care-seeking behavior, morbidity, and 7-14 day recall of diarrheal episodes. When infant deaths were identified by Peer Counselors or Field Researchers, the infant's primary caregiver was invited to participate in an additional interview regarding the child's health care and final illness. Conceptual Framework: This study did not use an a priori conceptual framework, but instead first proposed a 'conceptual context' to guide the analysis of data. This conceptual 27 context incorporated elements of the Mosley & Chen (1984) Analytic Framework for Child Survival (Figure 3.1) within an ecological model (such as that described by Bronfenbrenner 1979). In their seminal essay, Mosley & Chen recognized the inter-connectedness of the roles of socioeconomic and cultural factors (frequently cited in social science research) and biologic disease processes (recognized by medical researchers) in child deaths. Their framework integrates both approaches, showing how distal socio-economic and cultural factors operate through a limited set of proximate (or intermediate) determinants that directly influence the risk of poor health and the outcome of disease processes (Figure 3.1). Proximate determinants include maternal factors (age, parity, birth interval), environmental contamination (air, food/water/fingers, skin/soil/inanimate objects, insect vectors), nutrient deficiency (calories, protein, micronutrients), injury (unintentional and intentional), and personal illness control (personal preventive measures and medical treatment). Although over 20 years old, the Mosley and Chen framework is still widely used in research that seeks to understand better the determinants of child survival. For example, in their review of the literature on socio-economic inequalities in child health, Wagstaff et al (2004) use this framework to elucidate the distribution of cause-specific deaths among infants and children. In another recent study, Machado and Hill (2003) employed a modified version of the framework to relate early infant morbidity with subsequent mortality in Brazil. In the United States, the framework has been used to understand differences in pregnancy outcomes among women of different ethnicities (Singh & Yu 1996). Other researchers have developed an adapted version of the Mosley & Chen 28 framework, for example, to incorporate the distal role of government policies and actions (Claeson & Waldman 2000) or to apply the framework to a particular issue under analysis (Sastry 1996; Katende 1994). The original conceptual context employed the Mosley & Chen framework within an ecological model to illustrate how the various systems influencing infant health function within one another, and the child, at the center, is an integral part of each system. The ecological model has been used extensively to illustrate the complex influences on a myriad of health, social and human development issues (Garbarino & Sherman 1980; Kohn 1963; Tan, Ray & Cate 1991; Pinon, Huston & Wright 1989). This original conceptual context (Figure 3.2) worked well to guide the development of instruments and data analysis although the final conceptual framework that better reflects the data obtained is based on a complementary model developed by Millard (1994). As illustrated in Figure 3.3, Millard's model organizes the various factors relating to infant mortality into three tiers to illustrate how socio-economic and cultural factors influence intermediate factors (such as child care practices and behaviors in the household) which in turn influence proximate biomedical causes of death. In addition, the Millard model focuses specifically on preventable child deaths. Development of data collection instruments: Instruments utilized in previous 'social autopsy' studies (described in more detail in Chapter Two: Background and Relevant Literature) provided the basic template for the caregiver instruments used in this thesis study. They were reviewed and modified to ensure the collection of information that was relevant to the current study objectives and culturally appropriate to the South African context. Information collected through the caregiver instruments focused on the socio- 29 economic situation of the family, the progression of the child's illness leading to death, the first and last interactions the child had with various health providers preceding his or her death, understandings of the infant's health care, social supports available to the caregiver, and any recommendations the caregiver had for how the public health system and local community can respond better to the needs of families with sick infants. Openended questions were used to understand caregivers' explanatory models and recommendations. These were followed up with semi-structured questions used to clarify information obtained during caregiver narratives. Each Field Researcher (interviewer) was instructed to ask the respondent the semi-structured questions without reading the list of possible answers (which were included only to reduce interviewer burden) and only if the information was not already provided by the caregiver. The in-depth interview guide used with key informants in this study was developed specifically to obtain varying views on the research domains, particularly with respect to the accessibility and desirability of health care and services available locally to women and children, the behavioral, structural, and health system factors associated with infant death, and their recommendations for improving health care in each site (Appendix A). This list of open-ended questions was sometimes modified based on informants' responses and issues arising from caregiver interviews as the study progressed. Piloting of instruments and methods: The draft caregiver instruments were pilot tested in March and April 2005 by the Good Start study team which received previous IRB approval from the University of the Western Cape's Research and Ethics Committee. Five interviews were conducted in Umlazi and ten were conducted in Umzimkhulu. 30 During piloting, special emphasis was placed on ensuring the feasibility, cultural acceptability, clarity of questions, and usefulness of information obtained. Two versions of instruments to be used with caregivers were reviewed and tested: a 'main' instrument to be used with caregivers whose babies first became sick at home (Appendix B) and a modified version to be used with mothers whose babies died shortly after birth without leaving the health facility (Appendix C). As a result of piloting, changes were made to the data collection instruments in order facilitate probing and to obtain a more complete account of the events leading up to the infant's death. In addition, the pilot test provided valuable information regarding the approach to be used. For example, it became apparent that it would be most appropriate to have local Field Researchers administer all caregiver interviews with no one else present. Even the presence of an outsider (i.e., a western Caucasian woman) in the home during the piloting was found to be problematic: the consultation of traditional healers and the influence of 'witchcraft' or 'ancestors' in a child's death were topics only mentioned in interviews that the Field Researchers conducted on their own with no one else present in the room. One of the Field Researchers confirmed that this could be a problem, stating that a caregiver might not feel comfortable mentioning this practice or these feelings in front of an outsider 'because it is known that you, as a white person, would not understand it' (personal communication, Eric Cele, Field Researcher, Health Systems Trust, April 26, 2005). Further, it was thought that by having to speak with only one person in the room, respondents would be more likely to speak candidly about their experiences and perspectives. 31 Piloting also confirmed that all interviews should be conducted in the respondent's predominant local language (Xhosa or Zulu) and that, due to poor levels of literacy, the informed consent forms should be read to the participants (who obtained a copy and read along) prior to starting the interviews. The instrument used to guide interviews with key informants was not piloted. Training of field staff: During March 2005, an on-site training was conducted with the Good Start Field Researchers responsible for carrying out the caregiver interviews. The training included: • an overview of the background, research objectives, and significance of the study • an overview of qualitative research methods including what they aim to achieve and how they differ from quantitative methods • how to make initial contacts with families (how to approach the home, who should be interviewed, when to avoid an interview, necessary preparations prior to each interview) • how to conduct the interview (an in-depth review of the interview instrument, the importance of probing, ethical considerations, how to ensure caregiver privacy and comfort, understanding the grief experience, how to end the interview) • necessary steps to take following the interview (post-interview assessment and data security) • interviewer emotional "self-care," and how to ensure each interviewer's own safety in the field. In addition, all study materials were reviewed with the Field Researchers and input was obtained on their suggested changes to improve the cultural sensitivity of the 32 informed consent forms and interview instruments, as well as the quality of the data collected. Changes to the materials were made as appropriate. Field Researchers then participated in a role playing exercise in order to anticipate how to respond to particular issues that might arise during interviews. Field Researchers were free to ask questions and make comments throughout the training. Follow up training occurred during subsequent on-site visits in November 2005, March 2007 and January 2008, and communications between the student researcher and Field Researchers were ongoing throughout the study. Study Advisory Group: Prior to its initiation, the study purpose and methods were presented in meetings with key stakeholders in each site. This involved meetings with the local chiefs (Umzimkhulu only), and local government officials and health department staff (both sites). These presentations informed stakeholders about the research, clarified how the data would be used, and what the potential policy and program implications of the research might be. During these meetings, a request was made to present the study's key findings and recommendations following the completion of the study. In addition, during the initial consultations, several individuals from each site were recruited to participate in a study advisory group (SAG). Key activities of the SAG have been helping to identify the most appropriate individuals to act as key informants in each site as well as reviewing the themes and key issues emerging during analysis. This is a form of 'member checking,' in which persons involved with the study, or familiar with the study setting, provide clarification and further explanation of the developing analytic framework, as well as a critical assessment of whether or not there appear to be factual errors or implausible conclusions. 33 Members of the SAG have been consulted during each on-site visit, and their various suggestions and comments have been incorporated into the data analysis process. The SAG also has provided guidance as to the most appropriate and effective ways to disseminate findings following completion of the study. The complete list of SAG members is included in Appendix D. Protection of human subjects: Prior to initiation of this study, every effort was made to ensure the protection of human subjects. Ethical approval was obtained from the Johns Hopkins Bloomberg School of Public Health Institutional Review Board and the Research, Ethics and Study Leave Committee at the University of the Western Cape, South Africa. The informed consent process, compensation provided to respondents, risks and benefits to participants, and methods to deal with adverse events are described below. Informed Consent: As described previously, caregivers were identified during routine home visits by Good Start Peer Supporters or Field Researchers. When a Good Start worker learned that an infant died, she first expressed her condolences and then explained that a separate study was underway to better understand the experiences of families who suffered this loss. She explained the purpose of this study and invited the caregiver to participate in an additional interview. If the infant's death occurred more than a month before this meeting but not longer than a year before, the worker would either request to conduct the interview immediately or would set up a later, mutuallyagreed upon time for the interview. Families who declined to participate were not asked a second time. Key informants were identified by community leaders and local Good Start Field Researchers as being influential in the community and knowledgeable about issues 34 relating to infant and child health in the community. Key informants were contacted by telephone, provided information about the purpose of the study and the expectations relating to the interview, and, if they agreed to participate, were asked to specify a convenient time and locale for meeting. Occasionally, individuals invited to participate as key informants referred the researcher to other individuals in the community whom he or she considered to be more appropriate for participation. Two qualified translators were employed to translate and adapt the consent forms into Xhosa and Zulu. The accuracy of each translated instrument was then reviewed and certified by an independent organization specializing in translation services. English, Xhosa and Zulu versions of the caregiver and key informant consent forms are included in Appendix E. All participants obtained a copy of the informed consent document (including information about the study's aims, potential risks and benefits, compensation, and information regarding whom to contact for additional information about the study) that was signed by both the Field Researcher and the respondent. When the respondent was unable to sign her name, she signed an "X' in the appropriate space on the document. A duplicate copy of the informed consent document (also signed by both the researcher and respondent) was kept securely on record throughout the course of the study in a locked cabinet in the local Good Start study offices. Compensation: All caregivers that participated in an interview were given compensation for their time regardless of whether or not the interview was completed. This study provided the same compensation package provided to participants in the larger Good Start study: in Umlazi, where most families live in the proximity of grocery stores 35 and shopping areas, caregivers each received 40 South African Rands (approximately US$7.50). In Umzimkhulu, where local stores are not easily accessible for many families, a food parcel with an approximate value of R40 was provided to each participant. The food parcel consisted of 5 kg corn meal, 2.5 kg sugar, 375 ml. extra crunchy peanut butter, 1 kg dried corn, 1 kg red speckled sugar beans, and 2 liters vegetable oil. Key informants did not receive financial compensation for their participation. Risks to Participants: Because the death of an infant is a highly sensitive subject, there was concern that some respondents would become uncomfortable, anxious or emotionally upset during the interview. To minimize this risk, the types of questions included in the interview instrument were designed to be as sensitive as possible. In addition, each Field Researcher was trained to ensure that the interviews were conducted in a non-judgmental, engaged and professional manner and to listen with empathy to the participant's story. Further, for any respondent who exhibited emotional distress at any time during the interview, the Field Researcher was trained to counsel the respondent, and then ask if she or he would prefer to either terminate the interview or to resume the interview at a later date. Although no respondents asked to terminate or postpone the interview, there were some participants who needed breaks to regain composure, or to be counseled by the Field Researcher. As participant feedback has been described as one of the standards for validity in qualitative research (Stiles 1993), following each interview, researchers asked the caregivers for their feedback on participating in the study. Specifically, caregivers were asked the following: 'We are very interested in whether or not you feel it was a positive experience to talk to us about your loss. For example, did you feel comfortable sharing your thoughts 36 today? Do you think you will be able to help other families by sharing your story? Any comments or criticisms you have that might help us to make our study better would be very helpful.' An overview of caregiver responses to this question is included in Table 3.2. Many caregivers responded that although it was difficult, they found the interview experience generally to be positive (16 of 22 in Umzimkhulu and 11 of 28 in Umlazi). However, a phenomena known as 'performance feedback inflation' has been identified in the literature which occurs when participants are asked to provide their feedback directly to researchers (i.e., face-to-face) rather than indirectly (Waung & Highhouse 1997). It is therefore possible that some caregivers in this study who found the interview experience to be generally negative did not feel comfortable sharing this with the Field Researcher who had just administered the interview. With respect to key informants, there were no identified risks to participating in this study as their identity was kept confidential and their responses remained anonymous. Benefits to Participants: Aside from the minor compensation provided to caregivers, there were no direct benefits to participants in this study. However, all participants were told that their input would assist in the development of recommendations to improve the system of health services for women and babies in the community. Further, all participants will be invited to attend an open community meeting to hear the study results and recommendations after study completion. Methods to Deal with Adverse Events: As described above, efforts were made to protect participating caregivers against the potential psychological risk of recounting an emotionally stressful experience particularly by using experienced local Field Researchers who were trained to identify and respond to signs of distress. In addition, the 37 confidentiality of family members and deceased infants was assured by only recording infant first names, respondent initials, and designating each child with an identification number in order to link individual infants across death certificate and medical record abstraction forms, and caregiver interviews. Efforts also were made to protect key informants against any legal, social, or psychological risks by excluding personal information from any resulting reports or articles so that it is not possible to identify who the respondent is or for which institution/organization the respondent works. Finally, following each interview, the recorded data were reviewed immediately and then stored securely. No data were ever shared with other participants or individuals outside the study. All audiotapes and records of the information obtained in interviews were kept in a locked drawer at the local Umlazi and Umzimkhulu offices of the Good Start study. Following the completion and final reporting of the study, all audiotapes from the study will be destroyed. The information obtained in this project will be used for scientific or educational purposes only. Data Collection Both primary and secondary data were collected in this study. The secondary data included locally available data that were reviewed in order to describe the study population and the location and scope of maternal and child health (MCH) services available to local residents. Available data from the district health department and various health facilities provided an overview of the availability and utilization of MCH services. 38 In addition, data were obtained from medical, Good Start, and death records which were used to validate some of the information obtained via in-depth interviews about health care received. For example, in both sites consent was obtained from families to review the medical records for deceased infants from local clinics and hospitals. When obtained, data were abstracted regarding the infant's history of health service contacts for illness(es) and preventive health care. In order to protect confidentiality, the data abstraction forms for medical records were coded with a child identification number that was later linked to the caregiver interview (Appendix F). Unfortunately, few hospital records could be obtained due to the complexity of the record keeping system at local facilities (medical records are catalogued by patient hospital record numbers which are kept by the patient or patient's family) and logistical problems (i.e., few caregivers had their child's hospital record numbers available during the interviews). Many of the medical records that were accessed were incomplete while other records were missing completely from the facility files. The poor quality of records in South African public health facilities has been noted in other studies involving medical record reviews (Ashworth et al 2004; Kahn, Tollman, Garenne & Gear 2000; Kahn, Tollman, Garenne & Gear 1999; Wigton 1999). Data collected via Good Start routine home visits (available in Stata format) were reviewed and incorporated into this study as well. Some Good Start data were used to validate information provided by the caregivers (e.g., some background/demographic information), while other data collected by Good Start were used in place of asking caregivers for redundant information. This was done in order to reduce caregivers' time burden during the infant death interviews and also when the information was of a 39 sensitive nature. For example, maternal HIV status (collected verbally during Good Start recruitment interviews) was matched with the caregivers participating in this study so that it was not necessary to ask the respondent for this information more than once. Finally, secondary data available in death certificates were reviewed as well. During each interview with caregivers, Field Researchers asked the respondent if she obtained a death certificate for the deceased infant and then asked to review the certificate when one was available. Death certificates were only available for 3 of 22 infants in Umzimkhulu and 14 of 28 infants in Umlazi. Primary data were collected via interviews with caregivers of infants who died and with key informants (community leaders and health professionals). The sampling and recruitment methods used are described in more detail below. Sampling and recruitment of caregivers: This study involved in-depth interviews with caregivers who had an infant (i.e., a child less than 365 days of age) die while under their care and who were residents of one of the two study sites. Because this thesis study was linked to the larger Good Start Study, the sample was generated from the same 24 clusters, and all identified caregivers were participants in the Good Start study. Following the practice used in other studies to interview mothers of deceased infants (Aguilar et al 1998; McCloskey et al 1999; Schaefer, Noell & McClain 2002), caregivers were not contacted sooner than one month and not longer than one year following the infant's death. These other studies indicate that this time frame is both respectful of the familial grieving process and cognizant of the need to maximize caregiver recall. "When the infant's mother was deceased or otherwise not available, an attempt was made to interview the other individual in the household who was the primary caregiver for the 40 infant. When the mother or the other person who was the infant's primary caregiver was not available, an interview was not conducted. A maximum of two attempts were made to contact any individual family in order to identify an appropriate participant. Since the eligibility criteria included having an infant in the house who died in the previous year, most caregivers were of reproductive age (range 17-44 years of age), although one caregiver (a grandmother to the deceased child) was 53 years of age. Indeed, most caregivers interviewed were the infants' biological mothers; only two caregivers (one in Umzimkhulu and one in Umlazi) were not (Table 3.3). Potential participants were identified when the death of an infant was discovered during one of the routine home visits by a Good Start Field Researcher or when a Peer Counselor (each of whom maintained active surveillance of the health status of infants in the community) learned of an infant death and notified a Good Start Field Researcher. In order to recruit participants, the Field Researcher expressed her condolences, explained the purpose of this study, and invited the caregiver to participate in an additional interview regarding the child's health care and final illness. The original intent was to interview 30 caregivers in each site and ultimately, efforts were made to interview all caregivers in the Good Start sample who experienced an infant death. However, the final sample included only 22 caregivers in Umzimkhulu and 28 in Umlazi due to logistical issues involving a loss of field staff, travel difficulties (particularly during the rainy season), and the distances between homes (particularly in Umzimkhulu). Several additional interviews were completed but eventually excluded from the sample because the death was later determined to be a stillbirth (i.e., some women were identified by peer supporters in the community as having experienced a 'baby death' but when the Good 41 Start Field Researcher went to conduct the interview, it was discovered that the baby had in fact been a stillborn). In addition, caregivers who reported that their infant died shortly after birth in the hospital but before discharge (7 Umzimkhulu, 4 Umlazi) were excluded from the analysis of influences on care-seeking (Manuscript 2). Other reasons identified caregivers were excluded include: • the baby was alive when the Field Researcher went to home for interview • the caregiver relocated outside of study area • the Field Researcher was unable to locate caregiver's home • the caregiver lived in an area where Field Researchers were previously hijacked • the mother of infant was deceased and no one else in the home was appropriate to interview as a primary caregiver • the caregiver refused participation. While this final sample is smaller than originally planned, it is important to note that no new themes were emerging in interviews as the data collection neared its completion. The final numbers of eligible caregivers, interviews completed, exclusions and refusals are included in Table 3.4. Sampling and recruitment of key informants: In-depth key informant interviews were conducted with community leaders and health providers working in Umzimkhulu and Umlazi in order to obtain additional insights and diverse perspectives. Criterion-based (purposive) sampling was used to include individuals working within the public health system and individuals working outside the public health system whose work was thought to impact maternal and infant health in the community. The eleven key 42 informants interviewed in Umzimkhulu and the eight interviewed in Umlazi included nurses, community health workers, traditional healers, and local leaders (Table 3.5). As stated previously, key informants were contacted by telephone, provided information about the purpose of the study and the expectations relating to the interview, and, if they agreed to participate, were asked to specify a convenient time and locale for meeting. Occasionally, individuals invited to participate as key informants referred the researcher to other individuals in the community whom he or she considered to be more appropriate for participation. Data Analysis Framework Analysis, developed by Ritchie and Spencer (1984), guided the analysis of qualitative data in this study. Framework is a content analysis method that was developed in the context of applied policy research (i.e., research aiming to meet specific information needs and provide outcomes or recommendations) and facilitates the systematic analysis of data through five key stages: 1. Familiarization - the whole or partial transcription and reading of the data; 2. Identifying a thematic framework - the initial coding framework (developed and refined during subsequent stages) which is developed both from a priori issues and from issues emerging during familiarization; 3. Indexing/Coding - the process of applying the thematic framework to the data, using numerical or textual codes to identify specific pieces of data which correspond to differing themes; 43 4. Charting - creating charts of data based on headings emerging from the thematic framework (charts can be either thematic across all respondents or by case for each respondent across all themes); and 5. Mapping and interpretation - the process of searching for patterns, associations, concepts, and explanations in the data, in order to create typologies, refine the conceptual framework and develop strategies/recommendations. Framework allows for the inclusion and exploration of a priori as well as emergent concepts. As a result, themes are developed both from the research questions and from participants' accounts. Although Framework can be used to generate theories that can be tested elsewhere, its main focus is on providing an accurate description and interpretation of what is happening in a specific setting. The analysis of qualitative data to determine 'what went wrong' in each death (Chapter Six: Manuscript 3) required an additional step. For this analysis, a panel was convened comprised of three South African clinicians: a registered nurse with a specialty in neonatal nursing and PhD in Epidemiology, a medical doctor with qualifications in medical sociology and public health, and a medical doctor with a qualification in pediatrics who is currently employed as a consultant to the South African Child PIP and PPIP programs (described in more detail in Chapter Two: Background and Relevant Literature). Each panel member read through a subset of cases and gave an opinion on the patient, administrative and provider factors associated with each death based on those used in the Child PIP and PPIP programs (Appendix G). Each case then was analyzed carefully by examining the signs and symptoms of the illness as described by the caregiver, as well as actions taken at home and when seeking care, and the timing of 44 these actions. When possible, the panel member identified one or more possible causes of death and assigned the term 'avoidable,' 'unavoidable' or 'unable be determine' to the death. When discrepancies arose among the biomedical interpretations of a case, the case was reviewed again until a consensus was reached. Half of the total cases (25) were assessed by two different clinical reviewers to check for inter-rater reliability. Where differences existed, cases were reviewed again until a consensus was reached. Additional analytic techniques and activities: Following each caregiver interview, a short 'post-interview' assessment was completed by the Field Researcher. This assessment asked the Field Researcher to record whether or not another individual was present or within hearing range during the interview, as well as any other comments or observations she had regarding the interview (e.g., about the home, the family, the way the interview went, non-verbal interactions). Ongoing discussions with Field Researchers were held throughout data collection in order to confirm information obtained, or to clarify specific questions resulting from the interview. In addition, throughout data collection, a reflexive journal was kept to record ongoing reflections on methodological issues, study progress, field notes and on the student researcher's own influences on the study. This journal was used to facilitate analytic insight as the data were collected. All qualitative data were entered, cleaned and managed using the NVivo qualitative software program. The analysis was ongoing and identified both a priori and emergent themes and patterns. 45 Table 3.1: Summary of Good Start final sample Total mothers enrolled in intervention arm Total mothers enrolled in control arm (peer support) Infant deaths recorded within intervention arm Infant deaths recorded within control arm Umzimkhulu (10 clusters) 382 (42 HIV+) 1147 25 18 Umlazi (14 clusters) 532 (153 HIV+) 1216 23 50 Table 3.2: Summary of caregiver responses to participation in the study Responses to whether or not participation was a positive experience, caregiver felt comfortable sharing her thoughts, caregiver felt her story could help others, any other comments or criticisms Umzimkhulu It has been a very painful experience. It would be good if the stories that are shared by women who lost their babies could improve the manner in which we are treated in hospitals and clinics. I think sharing my story could help other families but talking about my baby hurt. But this is a study that could help the community. I did feel a bit uneasy but I managed to control myself because I have accepted it. Although this was a positive experience, I felt hurt when talking about my baby's death. The study could help other families who have sick infants. The study is good in a way that it will help families with sick infants to quickly seek help before their state of health becomes worse. I felt it was a positive experience although the interview reminded me of my baby. I was comfortable because I believe that this story could help in correcting the mistakes that are happening in health facilities. I was comfortable with the interview and have accepted my loss. I never had problems. I am fine. I was comfortable with sharing my story. I needed to talk with someone about it so that it will completely heal. I also feel that my story could help other families with sick babies. There is no problem in talking with you but I forgot some of the things that might help me to give you more information. I will be able to share my story with other people but I am a shy person and I don't talk much. It has been ok talking with you so that you know how it is in our hospitals, that the care is not alright at all. I was comfortable with sharing the story of my baby's death with you. I have nothing to criticize about the study. Yes I feel better now than before and talking about it, it heals. I feel more comfortable about taking about my baby's death. It is positive because Good Start has helped me accept my [HIV] status. Talking about my baby's death is very helpful and I have enjoyed talking with you. 46 Generally Positive Neutral/ Mixed Generally Negative X X X X X X X X X X X X X X Responses to whether or not participation was a positive experience, caregiver felt comfortable sharing her thoughts, caregiver felt her story could help others, any other comments or criticisms I did not have a problem sharing information because the peer supporter had told me about you. I have come to terms with what happened. I was comfortable talking about the loss of my baby. I feel that sharing my story could help other families with sick infants. I have nothing against the study. It is good. The interview helped in making me able to share my experience of the loss. I felt great that I was able to talk about it. I have been comfortable with sharing my story with you. I feel that I would be able to help other families with sick infants or pregnant women by sharing my story. This interview made me happy as I was able to share my feelings. I just hope that whatever happened to me does not happen to other people. I felt fine about everything we discussed. It is good talking to you about my loss because it heals me and it gives me peace. Response missing Umlazi It was difficult to talk about my experience. It was a painful experience to share the experience but I have accepted it. It was a painful experience because I was starting to forget. It was the first time today that I spoke to someone about the death of my child. It helped me release tension although it was a painful experience. Apart from bringing back memories of the child that [were] hurtful, I did not have a problem. This interview made me feel sad and at the same time happy that I was able to share experiences of my loss. This helps release emotional stress. I was ok, I did not feel anything. I was hurting but I feel it is the right thing to do. I was able to talk about my experience and I hope that the government is going to do something about our health system. It was painful but helpful because I could share my experience with somebody. Sharing my experience was difficult especially when it comes to talking about the events leading to his death. But it was a good experience because I had to talk about it. I felt comfortable talking about it because it was not for the first time that I spoke about it. Although it was painful but I have accepted it. I just hope and wish that whatever I shared with you today will be helpful. But talking about the loss - it was painful but I have accepted it. I am still unsure but think that talking helped me. It was helpful because I was able to share my experiences. I did not feel bad because I was talking to people that I know. 47 Generally Positive Neutral/ Mixed Generally Negative X X X X X X X unknown X X X X X X X X X X X X X X X X Responses to whether or not participation was a positive experience, caregiver felt comfortable sharing her thoughts, caregiver felt her story could help others, any other comments or criticisms Some of the things we discussed have enlightened me that there were things which I should have known about my baby's illness. It helped me to talk about the experience. It helped me to talk about the experience and this helps to release some stress. I felt a bit relieved now that I talked about the experience. It is better to talk about it than to keep it inside. I did not have a problem sharing my experience with you. The experience of talking about my loss has helped. Talking about my experience of loss helped me release stress. It was the first time that I spoke about my experience today. It may help me sleep. It was a positive experience for me because I was able to share with another person besides my family about my loss. Talking about my baby's loss did not bother me because I have accepted it. It was easy for me to talk about it. I have no comment. Response missing Response missing Generally Positive Neutral/ Mixed Generally Negative X X X X X X X X X unknown unknown unknown Table 3.3: Summary characteristics of caregivers Characteristics Maternal caregivers (N) Grandmother caregivers (N) Caregiver ages in years (range) Maternal Grandmother Age unknown Maternal parity 1 2-4 >5 Any other children died No 1 >2 Unknown/missing Education None Primary Secondary or more Unknown Marital status at recruitment Single Married Cohabiting Widowed 48 Umzimkhulu (N=22) 21 1 Umlazi (N=28) 27 1 17-36 44 4 17-36 53 6 14 6 2 17 10 1 18 4 0 0 24 2 1 1 0 4 13 5 0 1 18 9 7 12 0 0 20 1 0 0 Characteristics Divorced/Separated Unknown/missing Maternal HIV status at recruitment (obtained verbally) Known positive Unknown/negative Umzimkhulu (N=22) 0 3 Umlazi (N=28) 0 7 4 18 12 16 Table 3.4: Summary of eligible caregivers, interviews completed, exclusions and refusals Umzimkhulu 43 Umlazi 73 19 16 3 12 Caregiver relocated/not found/ living in dangerous area 0 7 Caregiver screened but not eligible 8 17 Caregiver refused participation 4 1 No one available for interview 0 3 Total number of eligible caregivers with deceased infants Interviews completed Good Start intervention arm Good Start control arm Exclusions Table 3.5: Summary characteristics of key informants Study Site Umzimkhulu Umlazi Position/Job Title Headwoman (Induna) Community Member Community Health Worker Nurse Headman (Induna) Community Clinic Committee Member Matron/Head Nurse Chief Community Health Worker Traditional Healer (Sangoma) Traditional Healer (Sangoma) Nurse Traditional Healer (Inyanga) Ward Chairperson Ward Deputy Secretary Traditional Healer (Divine Healer) Traditional Healer (Sangoma) Matron/Head Nurse Nurse 49 Gender Female Female Female Female Male Female Female Male Female Male Female Female Male Male Female Male Male Female Female Figure 3.1: Mosley & Chen (1984) analytical framework for the study of child survival in developing countries Socioeconomic determinants y i r Maternal factors Healthy Nutrient deficiency Environmental contamination Injury y Sick iL Prevention Personal illness control V i' | / Treatment 1 50 Growth faltering '\ ^ <* Mortality Figure 3.2: Original conceptual context j j | i j | j B IIMII H I rvri • i l i l H ) i nun nits l'i ii\im:il Dfli-riniiiiiiiLs Transportation Ciiregivcr's explanatory model of the illness mm Caregiver .luloiiamy in household crision-making r Nutrition Caregiver's health Caregiver's understandings •of/previous exjicriencos with services llllillll llllillll Inlormalion from fin lilv/ commit lit v re: serv CCS Picvetuiw caie Cnngi'.mliil ihnoiniiiliiic* :W-»» f» 51 Figure 3.3: Conceptual framework: Millard's (1994) causal model of child mortality Social, economic, political, cultural processes and structures Ultimate Tier HH decisionmaking Household food security Intermediate Tier Child care practices, behaviors, food distribution in household Inadequate diet Proximate Tier Settlement pattern Exposure to pathogens Immediate biomedical causes (malnutrition, infection) child mortality 52 CHAPTER FOUR MANUSCRIPT 1: Pathways of care-seeking during infants' final illnesses in under-resourced South African settings 53 Abstract Objective: To examine care-seeking during infants' final illnesses in under-resourced South African settings to inform potential strategies for reducing infant mortality. Methods: In-depth interviews were conducted with caregivers of deceased infants in a rural community (22 in Umzimkhulu) and an urban township (28 in Umlazi). Nineteen in-depth interviews also were conducted with key informants to ascertain opinions about local health care and other factors contributing to infant death. Results: Most caregivers whose infants became sick at home reported taking their sick children to a public facility (hospital or clinic) at some point during the final illness (22 in Umlazi, 7 in Umzimkhulu) although no caregivers reported accessing a public clinic at any point in Umzimkhulu. Traditional healers also were utilized (4 in Umlazi, 8 in Umzimkhulu), as were private allopathic providers (7 in Umlazi, 5 in Umzimkhulu), and over-the-counter and traditional home remedies (11 in Umlazi, 10 in Umzimkhulu). Only two caregivers (both Umzimkhulu) reported using no care prior to their infant's death. Conclusions: Caregivers chose a variety of care settings and providers to assist them during their infants' final illness. Strategies for reducing infant mortality should be based on local care-seeking practices and therefore efforts should be made to improve illness management practices in the home and to better integrate all types of providers used. keywords health care seeking behavior, infant mortality, traditional medicine, qualitative research, South Africa 54 Introduction The relationship between care-seeking and infant and child health in developing countries is well established (Amarasiri de Silva et al 2001; Baqui et al 1998; Frankenberg 1995; Mbonye 2003; Taffa & Chepngeno 2005; World Health Organisation 1991), though much of the available literature focuses on the relationship between health and care-seeking from western medical services only. Many families choose among several types of providers - including those who operate outside of what is commonly considered the 'health system.' Some studies have examined treatment seeking choices and the 'pathways' taken by caregivers during children's final illnesses in developing country settings (Aguilar et al 1998; Bhandari et al 2002; de Savigny et al 2004; Garg et al 2001; Schumacher et al 2002; Sutrisna et al 1993; Terra de Souza et al 2000). These studies suggest that careseeking is often 'pluralistic,' drawing on a variety of allopathic and indigenous treatments. Medical pluralism has a long history in South Africa, as in other countries. One reason is that many colonial governments were unable, or unwilling, to provide medical care to all citizens and therefore traditional healers and practices continued to serve those for whom western services were unavailable or unaffordable (Feierman 1985; Vaughan 1991; Packard 1989). Another reason is the historically adaptive and inclusive nature of African healing traditions and customs (Feierman & Janzen 1992). African traditional healers in particular have accepted many biomedical practices as complementary to their own (Vaughan 1991; Janzen 1992; Ngubane 1992). 55 Today, South Africa's free but over-burdened public sector competes with both viable traditional and allopathic private sectors (Ntuli & Day 2004). The demand for services by private General Practitioners (GPs) is considerable, even among those for whom user fees would seem to be an obstacle (Soderland, Schierhout & van den Heever 1998). Unfortunately, in many settings the quality of care received from these private providers has been found to be substandard for treating childhood illnesses (Tawfik, Northrup & Prysor-Jones 2002). Traditional healers are also an important source of care for pregnant women and families with young children in many African settings (Brugha & Zwi 1998; Tawfik, Northrup & Prysor-Jones 2002), including South Africa (Kale 1995; Veale, Furman & Oliver 1992). This may be true particularly for those whose view of health incorporates social and spiritual dimensions that biomedicine typically does not address (Feierman 1985; Hewson 1998; Vaughan 1991; Young 1979). The World Health Organisation (2002) suggests that additional research to improve our understanding of caregivers' specific patterns of accessing care will promote our ability to develop appropriate programmatic responses to preventing child morbidity and mortality. For example, determining the extent to which caregivers first try to manage infant illnesses in the home, or the extent to which their initial point of contact is a private allopathic provider or traditional healer, will enable us to identify priority issues for health education, practitioner training programs, or initiatives to promote collaboration and referral systems across providers. This paper describes the treatment pathways taken by caregivers of infants who died in two under-resourced areas of South Africa: a rural community and an urban township. 56 Methods Settings: The two study sites differ with respect to their location, population density, infant mortality rate (IMR), and HIV prevalence (Table 4.1). The local public health infrastructure also differs between the two sites. Umzimkhulu is served by 15 fixed clinics, one community health center, two district hospitals that provide generalist services to inpatients and outpatients, one specialist (tuberculosis) hospital (Day & Gray 2006), and two government-run mobile clinics. Umlazi is served by 17 fixed clinics and one 1200 bed secondary-level hospital (KwaZulu Natal Department of Health 2006). Data sources and sample: Two sources of primary data, caregivers who experienced an infant death in the preceding year and key informants, provided information about the health care alternatives available to families with sick infants. Caregivers were identified within the sample of an ongoing randomized controlled trial ('Good Start'). Between September 2005 and December 2007, Good Start's peer supporters in the community and antenatal recruiters based in clinics and hospitals identified all women in the sites who were at least seven months pregnant or who had given birth within the last week. Routine home visits conducted by Good Start field researchers to assess the health of the mother and baby occurred throughout the child's infancy. When an infant death was identified, field researchers asked the infant's primary caregiver to participate in an additional interview regarding the child's health care and last illness. Criterion-based sampling also was used to conduct interviews with community leaders and health providers working in either of the two sites who were knowledgeable about health issues relating to local women and children. The 11 key informants interviewed in Umzimkhulu included two community health workers, two traditional 57 healers, one village chief, two village headmen, two community members, and two public sector nurses (one hospital-based and one clinic-based). The eight key informants interviewed in Umlazi included three traditional healers, two local government officials, and three public sector nurses (two hospital-based and one clinic-based). Data collection: Between December 2006 and November 2007, caregivers were interviewed using a pre-tested instrument defined elsewhere as a 'social autopsy' (Kallander et al 2008). Caregivers reported background information about their families, households, and distance to local services. They then described their pregnancy and antenatal care (mothers only), labor and delivery care (mothers only), and the infant's illness that led to death (all caregivers). After each narrative, caregivers were asked a series of structured questions to confirm the sequence of events and reasons specific actions were taken. Interviews were conducted Xhosa and Zulu and then translated into English by bilingual, trained field researchers. Key informant interviews were conducted in March 2007 and documented informants' assessments of local health care accessibility and quality. Most informant interviews were conducted in English; in some cases (3 in Umzimkhulu, 1 in Umlazi) an interpreter translated between English and Xhosa or Zulu. Data analysis: Kleinman (1980) views the health care system as a cultural system that integrates all health-related components of a society (popular, professional, and folk). Consistent with that approach, the analytic framework applied here incorporates public health services (i.e., clinics and hospitals), private independent medical doctors ('general practitioners' or 'GPs'), traditional healers, home remedies and treatments, as well as the option of providing no treatment. 58 All qualitative data were entered, cleaned and managed using NVivo 7.0. Themes and patterns emerging during analysis were explored in subsequent interviews. In addition, a local Study Advisory Group provided critical assessments of themes and key issues emerging during analysis and the conclusions drawn. Ethical approval: Ethical approval was obtained from the Johns Hopkins Bloomberg School of Public Health Institutional Review Board and the Research, Ethics and Study Leave Committee at the University of the Western Cape, South Africa. Results The final sample included 22 caregivers in Umzimkhulu and 28 in Umlazi. One eligible caregiver refused participation. All participants were mothers of deceased infants except two grandmothers who were their infants' primary caregivers. Infants' ages at death ranged from a few minutes to 43 weeks. The various types of care utilized during infants' final illnesses are described below along with the proportion of respondents reporting using the care. Public health services: In this sample, all mothers interviewed reported that they attended ANC services at least once during their pregnancy, and all but one in Umzimkhulu (who saw a GP), attended government clinics or hospitals. Most mothers (18 of 21 in Umzimkhulu and 25 of 27 in Umlazi) reported giving birth in a public hospital. Of these mothers, several reported that their babies died shortly after birth prior to discharge or on their way home from the hospital (nine in Umzimkhulu, five in Umlazi). 59 Caregivers of infants whose final illness began at home were asked to describe the steps they took to care for their child. In Umlazi, 22 of 23 caregivers whose children first became sick at home reported taking the infant to a public clinic or hospital at some time during the final illness. In contrast, seven of 12 Umzimkhulu women reported taking their sick infant to a hospital when the child became sick at home, although for no women was this the first point of care. In addition, no Umzimkhulu caregivers reported taking their child to a clinic during the final illness. Traditional healers: There are an estimated 200,000 traditional healers in South Africa, and it is estimated that at least 70 percent of South Africans consult them for care (Department of Health, Medical Research Council, Council for Scientific and Industrial Research 2004). Three types of traditional healers practice in the study sites: Inyangas herbalists who rely primarily on knowledge of muti (traditional medicines made of herbal or animal products) to heal patients; Sangomas - diviners who obtain guidance from their ancestors (through possession/channeling, throwing bones, and interpreting dreams) to detect illness or provide advice to clients and who may also use muti; and Divine Healers - practitioners who use spiritual intervention to prevent or cure disease. Key informants reported that traditional healers' patients first pay a consultation fee (called 'ukuhlola' in Umzimkhulu and 'ugxa' in Umlazi) which costs between 50-300 South African Rands (ZAR), or approximately US$7-40 in 2008. Treatment fees are paid separately, and can vary greatly depending on the treatment prescribed. For example, muti costs between 10-25 ZAR, while other treatments (such as having a traditional healer conduct a home visit or sacrificing a cow) can cost thousands of ZAR. 60 Despite the associated costs, key informants in both sites reported that traditional healers are widely available, accessible, and desirable to families (Box 1). Box 1: Selected key informant comments on the popularity of traditional healers We as black people, we also believe in cultural things, something like 'ubuthakathi' [bewitchment]. So when the baby is sick, maybe the child is crying a lot and, you know, you're giving the baby food, and the baby doesn 't want to eat and he just keeps on crying and you do everything that you can and then you say, 'Oh this child has something else.' That happens a lot here. People report those conditions. (Community Health Worker, Umzimkhulu) I have worked in this department for about 10 years. We have had mothers wanting to take the child from here, wanting us to disconnect oxygen, she wants to take the child away because the traditional healer told them that the child is possessed by the dead people [ancestors]. So the dead people are sitting on them. Their spirits are with them. So they perform a sort of a ceremony to cleanse them. You'll find that the parent doesn't want to stay in the hospital believing that you are delaying the child. So they demand us to remove the child from the oxygen so that they will go to the healer to perform the ceremony, and then come back with the child. Usually you try and convince the mother and say that they baby might die before she reaches the main gate. So, usually we try and calm them down. Sometimes, you find, you can convince them. Some do listen to us, some just don't. (Hospital Nurse, Umlazi) Key informants who were themselves traditional healers reported providing services for a variety of child health problems. As one Inyanga in Umlazi stated, It can be any type of sickness for the baby. I am sure that I can try my best [to solve the problem] and I succeed most of the time. Sometimes the child is in there [during pregnancy] but it's not moving its legs and I do something to make the child healthier. All such things. Another traditional healer, a Sangoma in Umzimkhulu, stated, Some of the babies they come to me with an African disease and J am using African herbs to treat the baby. But most illnesses come to me: losing weight, diarrhea, won't eat, won't take breast... I use the ancestral spirits so I don't have this problem diagnosing when it is ok or not ok to use the herbs. 61 In spite of the impressions of key informants that traditional healers are widely used, only four of the 28 caregivers in Umlazi and eight of the 22 caregivers in Umlazi reported using healers (Table 4.2). These healers prescribed various treatments, including burning herbs for inhalation and/or drinking by the baby, prescribing tablets for consumption by the baby, or 'isihlambezi' for women to drink or bathe in during pregnancy to facilitate labor and delivery. Most caregivers who consulted traditional healers during their child's final illness said they associated the child's symptoms with pathogenic agents or events occurring outside the body such as 'evil spirits,' termed 'externalizing causes' by Young (1979). Because of the negative outcome, however, some caregivers expressed regret about choosing to consult a traditional healer rather than allopathic services. As one Umzimkhulu mother stated, 'I feel that it would have been better if I went to the doctor first. If it happens that I have another baby I will immediately take the baby to the doctor if there's something wrong with the baby.' However, a similar sense of regret was expressed by some caregivers whose infants died in the hospital. One mother in Umlazi stated, 'Because people say my child suffered from traditional illnesses, I think I would [instead] take my child for traditional help the next time.' General practitioners: An estimated 30 percent of uninsured South Africans consult independently operating, private sector doctors, known locally as general practitioners, or GPs (Palmer et al 2003; Chabikuli et al 2002). Key informants stated that patients in the study sites pay between 120-150 ZAR for a GP consultation. However, informants stated that although GPs often are seen as desirable, they are rarely used because of these fees. 62 Indeed, in this sample, few caregivers reported seeking care from GPs for their sick infants (five in Umzimkhulu and seven in Umlazi). Among those who did use a GP, only six (two in Umzimkhulu, four in Umlazi) went there first for treatment, while the others (three in Umzimkhulu, three in Umlazi) went there only after they perceived that their child's first treatment did not help. The account of one Umlazi caregiver is provided in Box 2. Box 2:18 year old Umlazi mother's account of her child's last illness My son started his illness after one week after immunization. He had a temperature so I took him to the clinic and was given panado syrup which did not help. I then took him to a GP who also gave panado which did nothing. I took him to a second GP who gave him a lot of medication (panado, multivitamins, and for cough) but that did not help. I then took him to hospital where he was examined and given panado syrup and nose drops but was never admitted. Two weeks later we went back to the clinic where I was told that he was being allergic to vaccination and he is still going to develop fits and die. I was given a referral to go to the hospital. He did start having fits. In hospital they admitted him and then tested his fluids because the doctor was suspecting meningitis. The baby stayed in hospital between two and three weeks and then he suddenly developed a reddish rash on his whole body. The nurses wanted to change the drip from his arm to his head but I refused and ended up taking him back home with me. We stayed home for two weeks and then the fits started again so I took him to another hospital, where he was admitted in ICU and died after 5 days. Home remedies: This study revealed widespread use of home remedies - both over-thecounter medications and traditional remedies - given either to protect the child from illness or to cure illness. In South Africa, caregivers can purchase these remedies from a variety of retail outlets, including independently operating pharmacies, 'African chemists,' 'muti shops,' 'health shops,' and informal street and local vendors (Gqaleni et 63 al 2007). Key informants in both sites estimate that home remedies typically cost between 5-35 ZAR per treatment. In Umzimkhulu, informants said families often give infants enemas to cleanse the child's gut, a practice called 'isiqoni,' or to reduce high temperature. In addition, a community health worker in Umzimkhulu said, 'In the case of the HIV positive mothers if they opted not to give breast milk, when they get home, the members of the family would say they must also practice 'sprouting,' where they put herbs in a syringe and put it in the baby's anus. " Another informant, a clinic nurse in Umzimkhulu said, 'Mothers will put Vicks Vapor Rub or toothpaste up the baby's anus because they think it will cure diarrhea." Key informants working in public health services also reported that many local caregivers know how to, and do, give home treatments that are recommended by allopathic providers (e.g., oral rehydration sachets or home rehydration mixtures of water, salt and sugar). Eleven of 12 caregivers in Umzimkhulu and ten of 23 in Umlazi who were home with their child when the baby got sick reported trying something at home during the child's last illness. Several (nine in Umzimkhulu and six in Umlazi) reported giving the infant oral rehydration therapy or an over-the counter medication as a first treatment, in some cases (Umzimkhulu only) in conjunction with a traditional remedy. Two additional caregivers in Umzimkhulu reported providing traditional muti alone as a first treatment. No care: A fifth option available to caregivers with sick infants is to neither provide home treatment nor seek treatment. One reason cited by key informants in both communities that caregivers might choose this option is because people think that some 64 signs of illness are normal and expected infant conditions. A hospital matron in Umzimkhulu said such thinking with respect to diarrhea, weight loss and marasmus are common. 'They think it is not an illness that needs to be taken care of and there are some [health education] needs around that.' For example, one Umlazi caregiver said that when her baby was 'floppy' with diarrhea and 'refusing feeds,' her aunt and mother said, 'such problems are known to teething babies.' She therefore did not seek care but the next day when she realized the baby was gravely ill, rushed to the hospital. This baby died while they waited in the queue. In Umzimkhulu, two caregivers reported providing no care prior to their infant's death. Other caregivers who delayed providing care at first but who eventually did take the sick child for care were asked why they did not seek or provide treatment sooner. Several responded that they did not realize the seriousness of the baby's illness (three in Umzimkhulu, four in Umlazi), while others cited transportation problems (three in Umzimkhulu, four in Umlazi). Care-seeking pathways: Figures 4.1 and 4.2 illustrate the complexity of care-seeking undertaken by caregivers in this study - both back and forth within public health services and between public services and other types of care. In Umzimkhulu, respondents reported using up to four points of care, most often starting with home care. Eight respondents reported only using a public hospital, but this was only true for women whose child died in the hospital shortly after delivery or whose newborn infant died on the way home following discharge. In Umlazi, respondents reported using up to eight points of care, most often starting with public health services (seven to clinics and nine to 65 hospitals). For three of these caregivers, the hospital was the only point of care because the child died shortly after delivery in the hospital. No respondents in either site reported using a traditional healer as a first point of care, although healers were sometimes consulted following the use of western services or attempts to treat the child with home care (five in Umzimkhulu and four in Umlazi). Only one caregiver in Umzimkhulu reported being referred to the hospital from another source (in this case, a GP), and in Umlazi, five caregivers were referred to the hospital (two by GPs, two by clinics, and one by a district level hospital to a regional hospital). One other Umlazi caregiver reported being referred to a HIV clinic by the hospital. Discussion Most caregivers in this study chose a variety of care settings and providers to assist them during their infants' final illness. This finding reflects the medical pluralism reported in other African settings and in studies of care-seeking among South African adults (Pronyk et al 2001; Rowe et al 2005; Wilkinson, Gcabashe & Lurie 1999; Wilkinson et al 1998). As Feierman & Janzen (1992, p 2) have noted, 'What patients see, in Africa as in many other parts of the world, is a diverse, heterogeneous set of options for treatment.' This finding may be surprising in South Africa which has a relatively good public health infrastructure compared to many African countries (United Nations Development Programme 2006) and where primary health services are available from government facilities free of charge. However, studies of care-seeking for children in other countries 66 also show evidence of considerable medical pluralism in spite of locally available free or low-cost public health care (e.g., Sutrisna et al 1993; Bhandari et al 2002). In this study, public health services were the most widely used type of care in both sites among all caregivers. However, public health services were less well utilized in Umzimkhulu than Umlazi, and particularly as a first point of care. This is in contrast to earlier findings among South African adults that found those living in rural areas utilize the public services more than their urban counterparts (South African Department of Health 1998). In Umzimkhulu, it is notable that no caregivers reported accessing a public clinic at any point along their care-seeking pathway. This perhaps reflects caregivers' assessments that the quality of care at clinics is poor, or, as has been found elsewhere, the fact that women select other providers (e.g., private doctors or doctors at hospitals) based on understandings of the severity of their child's illness (Khun & Manderson 2007). Further, caregivers who did use a local clinic or hospital often chose to follow up with a different type of care if the visit did not result in an improvement in the child's condition. Terra de Souza et al (2000) have reported a similar phenomenon among Brazilian mothers during their infants' final illness. The fact that traditional healers were utilized in both sites is not surprising given that traditional healers are reportedly very popular in South Africa, and given that many families report difficulties accessing other local health services. In addition, in contrast to the poor quality of counseling often reported in public facilities, many traditional healers emphasize counseling, provide explanations and explain treatment options to their patients (King et al 1994). Further, traditional healers' methods of curing and explanatory models of illness can differ quite radically from western medical services. As a result, 67 caregiver explanatory models of illness that incorporate externalizing causes (e.g, 'evil spirits') may lead some families to choose traditional healers as the first point of care outside the home. Because key informants report the widespread use of traditional healers in both sites, it is conceivable that the use of traditional healers was in fact underreported by caregivers in this study, as has been reported elsewhere (Heuveline & Goldman 2000, Banda et al 2007). Further, it is possible that caregivers did not count informal consultations they may have had with traditional healers, such as when they casually met a healer in the road or market and asked for advice. As one key informant (a Hospital Matron from Umzimkhulu) said, What I usually notice is that it is easy for a traditional healer to look after a family because they are [living near] the families. So, if the granny is going to the shop, he might ask, 'How is so-and-so, my patient?' And it is also easy for the traditional healer to visit and to know what is happening to the client. Unfortunately, some studies have reported that services delivered by traditional providers to children can be ineffective and even harmful (Tawfik, Northrup & PrysorJones 2002; Freeman & Motsei 1992). General Practitioners also were used by caregivers in this study, although rarely as the first point of care. Still, this confirms findings of other research conducted in South Africa that even families with very limited financial resources will seek care from private health services (Palmer, Mills, Wadee, Gilson & Schneider 2003; Soderland, Schierhout & van den Heever 1998). Home care was well utilized in Umzimkhulu especially, perhaps because of stated difficulties in obtaining transport in such a rural area. This was similar to the findings of a study in rural Cameroon where respondents were more likely to use home-based treatments and to use them earlier in their treatment pathways than they were to seek 68 outside treatment (Ryan 1998). Ryan concluded that, by delaying action outside of the home, individuals both minimized uncertainty in whether or not outside care was necessary and the costs of care. Unfortunately, home remedies may cause or exacerbate infants' illnesses. Studies in other settings have linked the use of inappropriate home treatments and remedies with increased mortality (Steenkamp et al 2003; Van Ginneken & Muller 2004; Bonkowsky et al 2002). Another study of household strategies for managing illness in Chad concluded that the use of self-medication and unregulated drug markets led many otherwise easily treatable problems to 'spiral out of control' (Leonard 2005, p 229). No care: As has been reported elsewhere (Ellis et al 2007; Omotade, Adeyemo, Kayode & Oladepo 2000; Smith et al 1993), in this study signs of childhood illness (e.g., teething) sometimes were assessed as normal conditions that did not warrant health care. Implications for programs and policies: Given that both private GPs and traditional healers continue to play an important role in caring for sick infants, consideration must be given to how they can be better integrated with public health services when necessary. For example, few of the GPs and none of the traditional healers consulted in this study referred caregivers to the hospital. Studies from other countries note a variety of problems associated with care for children provided by private providers (both allopathic and traditional), including sub-standard and even harmful practices (Chakraborty, D'Souza & Northrup 2000; Tawfik, Northrup & Prysor-Jones 2002; Tawfik et al 2006). Box 3 presents some possible strategies to ameliorate these problems. 69 Box 3: Strategies to improve private providers' quality of care (Tawfik, Northrup & Prysor-Jones, 2002) • • • • classic training/education initiatives to address knowledge gaps, regulations to limit the availability of harmful or commonly misused drugs and regulations to prohibit certain private practitioners, motivation via financial incentives (such as subsidized vaccines), certificates and posters showing completion of training programs, or advertisements to the community about appropriate practices, and negotiation initiatives that consider private practitioners as equals and use a combination of approaches to improve practices. Among these strategies, both motivation and negotiation initiatives to improve practices among GPs may be successful in South Africa, particularly as the limited evidence to date from other settings shows them to be effective among practitioners with higher education levels (Tawfik, Northrup & Prysor-Jones 2002). Further, provision of free drug samples and other materials by pharmaceutical companies has been shown to improve practices among private providers in other countries (Tawfik, Northrup & Prysor-Jones 2002; Soumerai et al 2005). Linking with drug companies to improve management of childhood illnesses may be an effective strategy in South Africa where the pharmaceutical industry is well established. The literature includes several examples of successful coordination with traditional healers in South Africa, particularly around HIV/AIDS prevention. Green, Zokwe & Dupree (1995), for example, describe their success in using training workshops to increase knowledge about HIV transmission and prevention among a diverse group of traditional healers. Giarelli & Jacobs (2003) also describe a collaborative effort between nurses and physicians in the public services and traditional healers to improve referrals between the various provider types. Freeman & Motsei (1992) also have outlined various 70 options for coordinating with traditional healers, namely: 1) incorporating them into the health care system as first-line providers, 2) coordinating with healers to establish a system of 'mutual referral,' or 3) total integration of traditional healers into the health system so that patients receive treatment combining the two approaches. In South Africa, policies are already in place to support the improved incorporation of traditional healers into public health programs, however there have been few guidelines for specific actions and there has been little implementation to date (Gqaleni et al 2007). Given the historically inclusive nature of traditional healer practices and the sentiments expressed by key informant traditional healers in this study, it seems likely that traditional healers would welcome the opportunity for better collaboration with and recognition by the health system. The challenge may lie more in convincing allopathic providers to collaborate with and refer patients to traditional healers. However, strategies for improving child health should be based on the community's care-seeking practices (Tawfik, Northrup & Prysor-Jones 2002) and therefore efforts should be made to integrate all types of providers used. Because of the widespread use of home care, this study also demonstrates the need for community education to improve caregivers' recognition of signs of illness severity and when to seek care. In-service trainings for Community Health Workers to recognize severe illnesses and to counsel caregivers to seek appropriate care could facilitate this effort. These findings also demonstrate a need to improve public providers' referral and discharge protocols, as several infants in this study died shortly after being seen at public clinics or hospitals. In fact, policies have been enacted in South Africa to train care 71 providers in standardized case-management protocols for the major childhood illnesses (such as through the Integrated Management of Childhood Illness (IMCI) and for the Prevention of Maternal to Child Transmission (PMTCT) of HIV). The problem, to date, has been poor implementation due to various operational challenges (Solarsh & Goga 2004). Limitations: This exploratory study had some limitations. First, the sample was small, due to the qualitative, in-depth nature of each interview. In spite of this, a wide range of care-seeking behaviors was identified, reflecting the medical pluralism found in other similar under-resourced settings. Second, interviews were conducted by field researchers who may have been seen as representing the public health system by respondents. As a result, it is possible that caregivers withheld certain information about the providers and treatments they used during their child's final illness. However, in an effort to minimize this and other sources of inaccuracies in the data, assurances were made to respondents during the informed consent process that there were no right or wrong answers, that their comments would be anonymous and confidential and that the interview was not in any way intended to be judgmental. This is one of the first studies to describe the different care options used by caregivers whose infants died in impoverished South African areas and provides new information about the choices available to and utilized by this particular group. Understanding the reasons families choose different sources of care as well as the ability of each type to respond effectively to an infant's health needs is critical to reducing the unacceptably high IMR in these settings, to preventing unnecessary treatment delays and pain and suffering among infants and their families. Identifying these factors will improve local 72 strategic planning efforts to target priority issues such as health education, practitioner training programs, or initiatives to promote collaboration and referral systems across providers. Acknowledgements Special thanks go to the health providers, community leaders, and, particularly, the caregivers who generously shared their thoughts and experiences to inform this study. Thanks also are given to the Good Start research team who facilitated and contributed to every aspect of this study. This research was funded by the Eunice Kennedy Shriver National Institute of Child Health and Development, Rockville, MD (R03HD052638). The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institute of Child Health and Development or the National Institutes of Health. 73 Table 4.1: Characteristics of study settings Characteristic Site Location Population density Umzimkhulu Former Transkei 'Bantustan' area, KwaZulu Natal province Rural (550,000 residents with an average population density of 69 people per square kilometer)' Umlazi Township near Durban, KwaZulu Natal province Urban (2 million residents with an average population density of 1064 per square kilometer),2 second largest township in South Africa 60 per 10004 47 percent6 99 per 10003 Infant mortality rate Antenatal prevalence 28 percent of HIV Sources: ' Centre for Social Science Research 1997; 2 Health Systems Trust and KwaZulu Natal Department of Health 1996; 3 South African Department of Health 2005; 4 Bradshaw & Nannan 2004; 5 South African Department of Health 2002; 6 Tlebere et al 2007 Table 4.2: Types of traditional healers used and treatments prescribed Type of traditional healer Umlazi Divine healer Divine healer Sangoma Sangoma Umzimkhulu Divine healer Divine healer Divine healer Sangoma Sangoma Inyanga Inyanga Inyanga Treatment 'He bathed the baby in cold water.' 'He told us the baby was hit by 'umoya omubV (evil spirits) and gave us 'izinyamazane' (an herb which is burnt and the baby inhales the smoke to chase evil spirits).' 'He advised that the baby needed to be taken to its father's house so that the ancestors could embrace the baby.' 'She burned herbs and let my baby inhale it while at the same time informing the ancestors about my baby.' Baby died in the waiting area of the church before consultation. 'He gave us some herbs for the baby to drink at home and said that the baby had a sore on the inside of the umbilical cord.' 'He gave me holy water that helped accelerate my labour.' 'Because it was late at night and the full treatment takes a long time, she only had time to burn some herbs for the baby to inhale and some to drink.' 'She said the baby was suffering from 'iplayiti' (crying a lot with a sunken fontanelle). The healer gave us some herbs to be burnt for the baby to inhale and some were for drinking.' The caregiver was told by strangers on a bus to see the Inyanga 'because he is very good - better than a medical doctor. So we went to the herbalist who said the child 'ukheshiwe' (has evil spirits) and she has lost strength and she is tired. He gave her some tablets to drink at home' although the baby died before they arrived back home to give the tablets. Herbs during pregnancy (isihlambezo) 'to assist in making the delivery of the baby easier.' 'He gave me isihlambezo to assist in delivery.' 74 Death in hospital (N=l) ...t PUBLIC HEALTH SERVICES Death in hospital (N=3) ..J PUBLIC HEALTH SERVICES Death in hospital (N=2) __. 1. Death on way home following postnatal discharge (N=l) PUBLIC HEALTH SERVICES Death in hospital following birth (N=7) .-—L_... PUBLIC HEALTH SERVICES ...J GENERAL PRACTITIONER (N=l) HOME CARE (N=l) Death at home after two days (N=l) HOME CARE (N=10) Death following home birth (N=2) ...J..... NO CARE (N=2) Death at home next day (N=l) Death while waiting for public transport next morning (N=l) HOME CARE (N=l) HOME CARE (N=l) Death in waiting area (N=l) J-1- TRADITIONAL HEALER Death at home later same day (N=l) GENERAL PRACTITIONER (N=2) GENERAL PRACTITIONER (N=2) 75 Key: Public health services - government clinic or hospital; General practitioner = private medical doctor; traditional healer = Sangoma, Inyanga or Divine Healer; Home care = over-the-counter medications available from a local chemist/pharmacy (e.g., electrolyte solutions, cough mixtures, panado syrup, gripe water) or home remedies (traditional, herbal); No care = nothing was done in response to illness symptoms. FOURTH POINT OF CARE THIRD POINT OF CARE I _ SECOND POINT OF CARE FIRST POINT OF CARE Figure 4.1: Sequence of care provided prior to infant death in Umzimkhulu (N=22) Figure 4.2: Sequence of care provided prior to infant death in Umlazi (N=28) GENERAL PRACTITIONER (N=4) PUBLIC HEALTH (N=16) FIRST POINT OF CARE HOME CARE (N=8) r-- Death in hospital after birth (N=3) Death in hospital queue (N=l) i ' Hos| i pital ' [ death i ' (N=3) Death at home next day while waiting for ambulance (N=l) 1 J» SECOND POINT OF CARE._ PUBLIC HEALTH (N GENERAL PRACTITIONER (N=l) HOME CARE TRADITIONAL HEALER (N=2) L_ Home death next day (N=l) THIRD POINT OF CARE PUBLIC HEALTH (N=9) ___! Death in hospital Death in hospital (N=7) HOME CARE (N=l) GENERAL PRACTITIONER (N=l) (N=2) FOURTH POINT OF CARE FIFTH POINT OF CARE PUBLIC HEALTH (N=2) GENERAL PRACTITIONER (N=4) PUBLIC HEALTH (N=5) SIXTH POINT OF CARE PUBLIC HEALTH SEVENTH POINT OF CARE PUBLIC HEALTH EIGHTH POINT OF CARE PUBLIC HEALTH TRADITIONAL HEALER (N=l) TRADITIONAL HEALER (N=l) HOME CARE (N=2) h. I TRADITIONAL HEALER (N=l) Death in hospital (N=2) 76 Key: Public health services = government clinic or hospital; General practitioner = private medical doctor; traditional healer = Sangoma, Inyanga or Divine Healer; Home care = over-thecounter medications available from a local chemist/pharmacy (e.g., electrolyte solutions, cough mixtures, panado syrup, gripe water) or home remedies (traditional, herbal). CHAPTER FIVE MANUSCRIPT 2: Influences on care-seeking during infants' final illnesses in under-resourced South African settings 77 Abstract Objective: To understand the factors influencing how caregivers in under-resourced South African settings select among the health care alternatives available to them during their infant's final illness. Methods: In-depth interviews were conducted with 39 caregivers (mothers and grandmothers) of deceased infants in a rural community and an urban township. Nineteen in-depth interviews also were conducted with key informants (local health providers and community leaders) to ascertain opinions about local health care and other factors impacting care-seeking choices. Results: The various factors influencing care-seeking were organized into three domains. Structural factors represent aspects of a caregiver's community, household or personal situation that influence their living conditions, resources and opportunities. Health system factors relate to health care access and quality. Caregivers' explanatory models of infants' illnesses represent their assessments of the severity and etiology of the illness. Conclusions: The results of this study show that often there was not one factor but a combination of factors occurring either concurrently or sequentially that determined when, whether and from where outside care was sought during infants' final illnesses. Initiatives developed to improve timely and appropriate care-seeking must take into consideration how to improve utilization of health services, as well as determining how, and whether, the health system can better compensate for structural problems such as women's lack of decision-making autonomy, and local explanatory models of childhood illnesses that may not encourage care-seeking at allopathic services. 78 keywords health care seeking behavior, acceptability of health care, infant mortality, traditional medicine, qualitative research, South Africa 79 Introduction Reducing the under-five mortality rate by two-thirds by 2015 is one of only eight Millennium Development Goals designated as key to promoting human development and sustaining social and economic progress (World Bank 2004). Achievement of this goal requires improvements in the quality of care provided to young children and the careseeking behaviors of their families, which have been shown to have a tremendous influence on infant health (Terra de Souza et al 2000; Arifeen & Bangladesh 2001; Thaver, Ebrahim & Richardson 1990; Thaddeus & Maine 1994; Uchudi 2001). The factors that influence care-seeking, however, often are not well understood. Such information is critical for ensuring that policies and programs effectively address the constraints families face and build upon enabling factors that promote appropriate careseeking. Studies in other African settings have identified various influences on care-seeking for young children. Some studies demonstrate the link between poverty and inadequate care-seeking (Taffa & Chepngeno 2005; Chopra, Neves, Tsai & Sanders 2007). Health system characteristics also influence care-seeking for young children. Those identified within African settings include the distance families live from facilities (Snow et al 1994) and mothers' previous experiences with medicine stock-outs (Mtango, Neuvians, Broome, Hightower & Pio 1992). In Uganda, mothers of young children cited the poor attitudes of public sector health workers as an important deterrent to treatment seeking (Mbonye 2003). In Tanzania, providers' poor communication with mothers significantly influenced their care-seeking (Montgomery, Mwengee, Kong'ong'o & Pool 2006). 80 Cultural factors can also affect care-seeking for children. For example, unequal gender relations within the household have been cited in several African countries (Fantahun et al 2007; Stephenson, Baschieri, Clements, Hennink & Madise 2006; Kamat 2006; Montgomery, Mwengee, Kong'ong'o & Pool 2006; Tolhurst et al 2008; Molyneux, Murira, Masha & Snow 2002), as has, in Rwanda, women's control of household expenditures (Csete 1993). Another study from Nigeria reported that, although mothers were usually children's primary caregivers, the eldest person in the household or children's fathers were responsible for making most treatment decisions (Okoko & Yamuah 2006). Hierarchical relationships within the broader community have been implicated as well. For example, Ulin & Ulin's 1981 study in Botswana found that although 53 percent of mothers interviewed considered childhood immunizations to be 'potentially dangerous,' most still immunized their children because their local headman told them to cooperate with health officials. Mothers' explanatory models of illness also impact whether or not and from where they seek treatment (Feyisetan, Asa & Ebigbola 1997; Akogun & John 2005; Hounsa et al 1993; Olango & Aboud 1990; Molyneux, Murira, Masha & Snow 2002). In South Africa, Kauchali, Rollins, Bland & van den Broeck (2004) found that when mothers understand the cause of children's respiratory illness to be 'supernatural,' they are reluctant to seek medical care and use antibiotics. In Tanzania, childhood fever with convulsions is more likely to be managed by traditional healers because mothers attribute the illness to externalizing causes such as evil spirits or a change in weather/wind (de Savigny et al 2004). A 2003 study of Ghanaian mothers also found that certain illnesses 81 are characterized as 'not-for-hospital' and untreatable with biomedicine (Hill, Kendall, Arthur, Kirkwood & Adjei). Maternal assessments of illness severity also influence care-seeking in Kenya (Taffa & Chepngeno 2005), Ghana (Hill, Kendall, Arthur, Kirkwood & Adjei 2003; Ventevogel 1996), Tanzania (Kamat 2006; de Savigny et al 2004), Ethiopia (Tessema, Asefa & Ayele 2002), and Uganda (Hildenwall et al 2007). In Kenya, additional illness/child specific characteristics identified as determining whether mothers sought care include the child's age (Taffa & Chepngeno 2005) and having symptoms lasting one day or less prior to death (Snow et al 1994). Researchers using cognitive-ethnographic methods to understand decisions regarding illnesses and treatment emphasize that these processes are locally and culturally specific (Young 1980; Kleinman 1988). In this study, caregivers' decisions regarding careseeking for infants are examined in two under-resourced localities in South Africa. The study aim is to understand the reasons that caregivers in these settings selected among the health care alternatives available to them during their infant's fatal illness. Methods Design: This study used in-depth interviews with caregivers who experienced an infant death and key informants knowledgeable about health issues relating to women and children in each setting. Settings: The study was conducted in two sites: Umzimkhulu, a sparsely-populated rural community located in the former Transkei 'homeland' with an infant mortality rate 82 (IMR) of 99 per 1000 live births (Jackson et al 2006), and Umlazi, an urban township located near Durban with an estimated IMR of 60 per 1000 (Bradshaw & Nannan 2004). Sample: Caregivers who experienced an infant death in the preceding year were identified within the sample of an ongoing randomized controlled trial in the study sites. Between September 2005 and December 2007, peer supporters in the community and antenatal recruiters based in public facilities identified all women who were at least seven months pregnant or who had given birth within the previous week. Routine home visits occurred throughout the child's infancy. When an infant death was identified, the infant's primary caregiver was invited to participate in an interview regarding the child's health care and last illness. Twenty-two caregivers were interviewed in Umzimkhulu and 28 in Umlazi. Several other eligible participants were excluded because their homes could not be located (eight, Umzimkhulu and seven, Umlazi), they had died and there was no one else suitable to interview (three, Umlazi) or they refused participation (one, Umlazi). Women who reported that their infant died shortly after birth in the hospital but before discharge (seven, Umzimkhulu and four, Umlazi) were excluded from this analysis. The final sample of caregivers included 15 in Umzimkhulu and 24 in Umlazi (Table 5.1). Almost all caregivers were infants' mothers; two were grandmothers. Criterion-based sampling was used to identify community leaders and health providers based in Umzimkhulu or Umlazi. Eleven key informants interviewed in Umzimkhulu included two community health workers, two traditional healers, one village chief, two village headmen, two community members, and two public sector nurses (one hospital-based and one clinic-based). Eight informants interviewed in Umlazi 83 included three traditional healers, two local government officials, and three public sector nurses (two hospital-based and one clinic-based). Data collection: Between December 2006 and November 2007, caregivers were interviewed using a pre-tested 'social autopsy' instrument. After providing background information, caregivers were asked to describe their pregnancy and antenatal care (mothers only), labor and delivery care (mothers only), and the infant's illness that led to death (all caregivers). Each narrative account was followed up with a series of semistructured questions to ascertain the reasons the caregiver did or did not seek care from specific providers or facilities during the child's last illness. Interviews were conducted in their preferred local language (Xhosa or Zulu) and then translated by bilingual field researchers. In-depth interviews with informants were conducted in March 2007. These sought to document informants' assessments of the factors influencing families' care-seeking practices. Although most informant interviews were conducted in English, in some cases an interpreter was present to assist with translation. Data analysis: Framework Analysis (Ritchie & Lewis 2003) was used to guide data analysis. Following an analysis of care-seeking patterns reported by caregivers, transcript data from both caregivers and informants were examined and indexed to develop a matrix outlining the various constraints and enabling factors cited as influencing care-seeking decisions. In addition to exploring a priori concepts, emergent themes and patterns were explored in subsequent interviews. 84 Data were entered, cleaned and analyzed using NVivo 7.0. A local Study Advisory Group provided a critical assessment of the themes and key issues emerging during analysis as well as the conclusions drawn. Ethical approval: Ethical approval was obtained from the Johns Hopkins Bloomberg School of Public Health Institutional Review Board and the Research, Ethics and Study Leave Committee at the University of the Western Cape, South Africa. Results Caregivers reported using at least one of five types of care during infants' last illnesses (Box 1) and many caregivers reported using more than one of these during their infant's final illness (Table 5.2). More detailed discussion of these care-seeking 'pathways' is provided elsewhere (Sharkey 2008). Box 1. Types of care utilized during infants' final illnesses 1. public health services (government clinics and hospitals) 2. general practitioners or 'GPs' (private sector, independently operating medical doctors) 3. traditional healers (Inyangas -herbalists who rely primarily on knowledge of muti (traditional medicines made of herbal or animal products) to heal patients; Sangomas -diviners who obtain guidance from their ancestors (through possession/channeling, throwing bones, and interpreting dreams) to detect illness or provide advice to clients and who may also use muti; and Divine Healers -practitioners who use spiritual intervention to prevent or cure disease) 4. home care (over-the-counter medications and/or traditional home remedies) 5. no care Factors influencing care-seeking during infants' last illnesses: The factors influencing care-seeking among caregivers were grouped into structural factors, health system factors, and caregivers' explanatory models of child illness (Table 5.3). Structural factors 85 represent those aspects of a caregiver's household, community or personal situation that influence their living conditions, resources, and opportunities (du Toit 2005; Castro, Campero, Hernandez & Langer 2000). Health system factors refer to caregivers' assessments of accessibility and quality. As delineated by the WHO (2001), access to care incorporates several dimensions including geographic access, financial access, and availability of services. Quality of care, consistent with Donabedian's (1989) framework, consists of the attributes of settings where care is delivered, whether or not good medical practices are followed, and the impact of care on health status. Explanatory models of child illness, as adapted from Garro (1988) and Kleinman (1980), represent caregivers' specific interpretations of their infants' symptoms based on both their personal experiences with illnesses and information they obtain through interactions with others. These explanatory models can include pathogenic agents or events occurring outside the body such as 'witchcraft' or 'evil spirits,' what Young (1979) termed 'externalizing causes.' Structural factors The most important structural factors associated with care-seeking were women's limited autonomy in decision-making and their own personal health during the time of the infant's illness. Limited autonomy in decision-making: In both sites, the majority of caregivers (12 in Umzimkhulu, 15 in Umlazi) reported that they relied on advice from others or felt that they needed to consult others regarding what to do during their child's final illness. For example, one caregiver (Umzimkhulu) who took her aunt's advice to care for her infant at home said she eventually became aware of danger signs that indicated the baby should 86 go to the clinic or hospital. However, she said, at that time, 7 was alone at home and could not make the decision on my own to take the baby to hospital.' Her baby died at home the same day. The experience of another Umzimkhulu caregiver suggests that health professionals also may perpetuate caregivers' poor autonomy in decision-making. This mother reported that during her pregnancy, clinic nurses told her that her baby's heartbeat was abnormal and that she should see a doctor in the hospital. However, instead of referring her straight to the hospital, 'these nurses told me that they were not allowed to call for an ambulance before my family members had been informed. So I did not go to hospital straight away as I needed to report at home first. At home my husband and elders refused me to go to hospital because they said they did not believe the nurses' story. They told me that they would first use traditional muti on me.' Some caregivers reported feeling conflicted about what others advised. For example, when one mother (Umlazi) noticed her baby was 'floppy' and 'refusing feeds,' she said she wanted to take her baby to the hospital but her own mother and another older female relative said that there was 'no need because the baby is teething.' This baby was taken to a hospital later that same day but died while they were waiting in the queue. Another mother (Umzimkhulu) said that when she was traveling with her gravely ill child towards a local GP's office, she took the advice of strangers on the bus to see a local traditional healer instead. Her baby died at home shortly after returning from the consultation. She said that if she were ever put in a similar situation, 7 will take my baby to a medical doctor or hospital immediately and I [will] never listen to other people. I will do what I think is right.' 87 Among informants, there was disagreement about the extent to which family members influence how a mother cares for and seeks treatment for her child (Box 2). Box 2. Informant views on family members' influence on mothers' treatment decisions 'If the mother-in-law believes that the child should be taken to the witch doctor or the traditional healer, so the daughter-in-law then has no say on that. She has to do what the mother-in-law says. Most of the time, the pressure is from the inlaws. Especially for those who are married. And then they are doing what they can to respect the in-laws. Because it is their duty to respect.' (Community Health Worker, Umzimkhulu) 'It is very rare that the [child's] mother would not make the decision regarding the health care because young women do not usually stay with their in-laws. Even those who do stay with the in-laws, they've got no problem.' (Headwoman, Umzimkhulu) Caregivers' personal health: Two caregivers (one, Umzimkhulu, one, Umlazi) mentioned that their own health problems prevented them from taking their sick infants for timely treatment. The Umzimkhulu caregiver, hospitalized herself when her child became sick, said, 'I just wish I was at home when my baby got ill because I could have recognized the problem early and sought medical advice.' Informants also mentioned caregivers' personal health as a determinant of whether they are able to provide or seek care for their infants (Box 3). Box 3. Informant assessment of how caregiver health affects care-seeking 'You find that people who are staying in these places, they are also sick themselves. Nothing to eat. Before they can think of the baby who is sick, they will first think, "What am I going to eat tonight? Or drink...anything?" And you know, before they can [bring] a sick baby, they've got so many things to think about.' (Hospital matron, Umlazi) 88 Health system factors Health system factors influencing care-seeking related to geographic access, financial access, availability of services, and quality of care. Geographic access: The location of services was an important influence on respondents (13 in Umzimkhulu, 18 in Umlazi). Several caregivers attributed their delays in seeking outside care to their distance from the nearest facility, with some reporting that it typically takes more than two hours to reach the hospital. In Umzimkhulu, all caregivers who eventually took their child to the hospital said they delayed going there and first provided home care because of distance. This, along with difficulities finding transport, were cited as the primary reasons another caregiver (Umzimkhulu) reported only providing home care to her child prior to its death. Ambulance services often were considered inadequate. In fact, most caregivers who sought hospital care reported using a public bus, taxi, or a private (hired) car rather than an ambulance. In Umzimkhulu, two caregivers called for an ambulance when their child was sick; neither arrived. One of these women said she eventually hired a private car to go to the hospital, the other stayed at home with her child where it died the next morning. In Umlazi, one caregiver called for an ambulance for her child which arrived promptly. Several caregivers who chose other forms of transport said they did so after having waited several hours for an ambulance to arrive on previous occasions. There were other caregivers who, in spite of never experiencing problems with ambulance services, said they sought other forms of transport because they anticipated that an ambulance would take too long to arrive. Private transport services also created problems. Two women (Umzimkhulu) reported that it took more than six hours for a private hired car to arrive at their homes. For a third 89 caregiver (Umzimkhulu), the private car she hired arrived after the baby had already died at home. She said if the car had arrived promptly, 'maybe my baby would be alive.' Financial access: An inability to pay for transport was other constraint mentioned by caregivers (five, Umzimkhulu, six, Umlazi). One Umlazi caregiver reported that it was at night when she realized her child was sick, she 'knew' that getting an ambulance at that time was 'problematic,' and she couldn't afford to hire a private car. She reported waiting until the morning when a more affordable form of transport was available and then went to the closest facility, her local clinic. She said, 'if I had taken the baby directly to hospital' it would still be alive. Another mother (Umlazi) reported that her baby began breathing fast on the way home after being discharged from the hospital. She wanted to immediately return to the hospital but did not have enough money for transport back. This baby died as soon as the mother arrived home. Informants also suggested that many families face economic hardships impacting their ability to seek care (Box 4). Box 4. Example provided by key informant regarding financial access 'People do not have money in the community so it becomes hard for the women to take their kids to the clinic or the hospital. The child might even pass away while the mother is still looking for money asking the other neighbors if they could borrow her some money. And then at times she can't even walk to the clinic because it is a long distance.' (Chief, Umzimkhulu) Availability of services: Lack of service availability also influenced caregivers (six, Umzimkhulu, six, Umlazi). In Umlazi, for example, being turned away by the clinic because it had 'filled' its daily quota impacted care-seeking. Box 5 shows one mother's account. 90 Box 5. Umlazi mother's experience with clinic 'daily quotas' 'My baby was teething and vomiting with diarrhea. She started to lose strength. On [the next day], I took her to clinic. The security guard did not want to let me in because it was already 10 in the morning and [the clinic] had enough people for the day. Since I work as a security guard too, I convinced him to let me through the gate. But when I went in the clerk [at the front desk] wouldn 't let me see the nurses. The clerk took my baby's temperature under her arm and determined that she didn 't have a temperature. Then he sent me home with ORS [oral rehydration solution] and panado [an analgesic].' This mother said she did not think she could take the baby to the hospital without a referral letter from the clinic so she instead bought over-the-counter medicines from a local chemist and took her baby to a GP the next day. The baby's condition did not improve and she died at home four days later. Two caregivers (Umlazi) described their difficulties in accessing services because a national strike of government employees was underway during their child's final illness. One said her baby had been discharged from the hospital a week earlier but then developed retractions, apnea and seizures. Because the public hospital was affected by the strike she instead went to a local GP. The GP said the baby needed hospital care so referred the mother to a semi-private hospital outside of the area. As ambulances also were on strike, the mother took two different taxis in an effort to reach the hospital but her baby died on the way. Assessments of public facilities' limited hours of operation, insufficient staff, long wait times and insufficient medicines also influenced caregivers. One Umzimkhulu mother, who in spite of financial and transport difficulties took her sick child to a GP two hours away, stated, 'I don't like using the clinic because most of the time there is no doctor visiting the clinic or sometimes there might not be a sister [professional nurse] to examine the 91 child, so I prefer to use my doctor because I have used him for many years and I trust him and I don't mind paying R50 to get there.' Another Umzimkhulu caregiver also reported taking her ill child to a GP rather than her local clinic because 'there are always long queues at the clinic' and because 'sometimes mothers take their babies to clinics and... most medicines are out of stock.' Informants addressed some of the access problems mentioned by caregivers as well (Box 6). Box 6. Key informant views on problems relating to access to care ''Sometimes people are complaining they take a long time to be attended [to at the public health services]. Sometimes a person comes, they take about three, four, five hours waiting. Which is unfair. If people come for sickness, they are suffering, they are in severe pain. They must quickly get attended. The people will go to hospital and say [to meJ, "They don't take care of us. We just lie like that and they are moving up and down without seeing us while we are in severe pains."' (Inyanga, Umlazi) 'We've got a problem. There is a shortage of nurses and the babies can die in the queue. They wait too long. It takes two days to see the doctor. The come on the first day and then have to wait all day and then stay overnight and then only get to see the doctor the next day.' (Community Health Worker, Umzimkhulu) Quality: Caregivers' assessments of quality were based on previous experiences with services and providers, and/or on the assessments of others (ten, Umzimkhulu, 13, Umlazi). Provider demeanor was particularly important. One Umzimkhulu mother who reported having had nurses shout at her when she delivered her baby in the local hospital, chose to take the child first to a traditional healer when he became ill. Her baby died just after they arrived back home from the traditional healer but she still rated his care as 'good' because 'he showed that he cares about people and my baby was helped immediately.' 92 Informants also suggested that negative provider demeanor and poor rapport with patients influence care-seeking (Box 7). Box 7. Key informant assessments of how quality of care can influence careseeking 'It's the treatment from nurses that could stop [a mother with a sick child] from going to the health services. They get scolded. If the woman does have money, she would rather prefer going to private doctors. If she doesn 't have money, some may rather stay at home.' (Headman, Umzimkhulu) 'To be honest, we are to be blamed also as health workers because we do have some barriers that we create. Because, if the client was not looked after well, or there is something you said that she didn 't like, she cannot come to you. And if she is coming from the traditional healer and you say, "You decided to come so late with a sick baby! Where have you been?" If you start with those things, it puts her off. She won't be interested in coming back to the institution. There are attitude problems.' (Hospital nurse, Umzimkhulu) Caregivers' explanatory models of child illness Caregivers' explanatory models of their child's illness also influenced care-seeking. The most frequently mentioned were caregivers' assessments of the severity of their child's illness and infant danger signs and their attribution of the illness to an externalizing cause (e.g., 'evil spirit'). Assessment of the severity of child's illness/infant danger signs: Several caregivers reported that they did not realize the gravity of their baby's symptoms and therefore delayed seeking treatment (six, Umzimkhulu and thirteen, Umlazi). One Umlazi mother said she stayed home with her child for a week before taking her for treatment because, 7 did not think it was serious. I thought that it was due to cold weather and it will subside.' Other caregivers reported thinking that problems such as 'floppiness,' 'refusing feeds,' and diarrhea were normal problems associated with teething and that treatment was unnecessary. 93 One informant (Headwoman, Umzimkhulu) suggested that the perceived severity of the illness determines whether or not a caregiver will take her sick child to a traditional healer or western medical services: 'When the baby is very ill, we prefer the western healers like the clinic - not the traditionals. People use the traditional healers but not [for] a very sick person.' However, no caregivers reported this practice. Instead, several suggested that it is appropriate to use western providers or traditional healers interchangeably depending on which treatments seem to be working. Attribution of illness to an externalizing cause: Both caregivers and informants reported that if the cause of illness is understood to be witchcraft or angry ancestors, the family would only consult a traditional healer (Box 8). Box 8. Influence of assessments of illness etiology on care-seeking preferences 'Some of them, they've got a belief that you don 'tjust get sick because there is a bacteria or virus that you've contacted. You've been bewitched. That's what make[s] them get treatment from traditional healers. Because they say traditional healer is going to give them medicine that is going to prevent this evil spirit that comes from their neighbors to bewitch them. Meanwhile, they've been attacked by a virus or bacteria! It doesn 't need a traditional healer, those things. So, the child will be the last one to be taken to the hospital.' (Hospital Matron, Umlazi) Six caregivers (three, Umzimkhulu, three, Umlazi) reported that their child's illness was due to an externalizing cause that required traditional treatment. One Umzimkhulu caregiver said she was told that a 'red mark at the back of the [baby's] head was a danger sign showing that the baby was not well.' She took her baby to a traditional healer 'who was good in healing the mark on babies.' However, because it was late at night when they visited the traditional healer, they were told to come back the next day. Instead, she then took her baby to the hospital, where it died 12 hours after being 94 admitted. She said she wished the baby could have received care from the traditional healer, stating, 'If I could have another baby, I would make sure that if I notice that red mark on the baby's head I quickly run for help.' Another caregiver (Umlazi) whose baby died after receiving treatment for dehydration at her local clinic and hospital said, 'People say my child suffered from traditional illnesses. I think I would take my child for traditional help the next time.' Discussion This study aims to elucidate the various factors influencing care-seeking among South African caregivers of infants who died. The experiences of women in this study highlight the complexity of intra-household relationships and treatment decision-making dynamics. Although all respondents selfidentified as the infant's primary caregiver, in both sites most caregivers said they relied on advice from others or needed to consult others regarding what to do during their child's final illness. Limited autonomy among these women may be perpetuated beyond the household as was demonstrated by the Umzimkhulu woman who was told by clinic nurses to inform her husband and elders before presenting at the local hospital. This is similar to the findings of a 2006 Tanzanian study which concluded that health providers sometimes undermine women's already low self-efficacy and further limit their potential to initiate appropriate care-seeking for their children (Montgomery, Mwengee, Kong'ong'o & Pool 2006). Previous studies have identified how the health of South African women is affected by gender inequality and low social status (Dunkle et al 2004; 95 Gilbert & Walker 2002); this study suggests that interpersonal power dynamics may affect the health of their children as well. The fact that caregivers' own ill health was cited by only two respondents as having influenced their care-seeking is somewhat surprising given the high local prevalence of HIV/ADDS. However, studies from Uganda and Tanzania suggest that fertility is lower among HIV positive women with clinical symptoms than among asymptomatic HIVpositive women (Gray et al 1998; Hunter et al 2003) so it is possible that many HIV positive respondents were asymptomatic. Other studies suggest that women living in extreme poverty have a high tolerance to physical pain and ailments and tend to underestimate their own health problems (Castro, Campero, Hernandez & Langer 2000; Castro 1995). It is therefore possible that even respondents who were themselves quite ill during their child's illness did not recognize themselves to be. In addition, this study demonstrates that even though public health services are free in South Africa, families living in abject poverty still face considerable financial constraints that impact their access to care. Indeed, in other African settings where direct treatment costs are minimal, indirect costs such as for transport or child care for other children can still have an important influence on care-seeking (Standing & Bloom 2002;.Chuma, Gilson & Molyneux 2007; Gage 2007; Mbonye 2003; Moore et al 2002). As was found in this study, previous South African studies also have found long wait times to be important in causing maternal dissatisfaction with quality of care (Bachmann & Barron 1997; London & Bachmann 1997). Another study (South African Department of Health 1998) concluded that long wait times, lack of access to doctors, and short consultation times were considered major problems within the public services. 96 In this study, assessments of the negative provider demeanor at public health services led some caregivers to instead seek care from other types of providers. Recent studies suggest that many staff working in public clinics and hospitals feel overworked and stressed by their high workloads (Wilkinson, Sach & Abdool Karim 1997; Schneider & Gilson 1999), a problem compounded by poor working conditions such as low salaries and staff shortages (Walker & Gilson 2004). These frustrations were corroborated by informants in this study who also said that the resulting poor relationships between nurses and patients is an important influence on whether or not caregivers present with their sick infants. Further, there is a long history of South African allopathic providers not approving of other types of healing (Comaroff & Comaroff 1991; Ngubane 1981). Consequently, a caregiver might be unwilling to seek care from a provider who does not agree with her explanatory model of the illness, or she might be unwilling to provide a full history of the illness and treatments given when she does present (Ngubane 1992). Kale (1995) states that this lack of history and disclosure due to a fear of being scolded by nurses can have important implications for health outcomes, particularly with respect to dangerous interactions of allopathic and traditional medicines. The care-seeking behaviors among caregivers in this sample varied considerably and incorporated both traditional and allopathic treatments and remedies. Indeed, most appear to have taken what has been referred to elsewhere as a 'pragmatic pluralistic approach to health care' (Granich et al 1999, p. 493), using multiple sources of care in their efforts to save their infants. Similarly, Young's (1980) study of a Mexican community concluded that few people would go back to the same type of provider (whether allopathic or traditional) if a provider's treatment did not work the first time. In Bolivia, caregivers 97 often reported using more than one resource (e.g., traditional healer, private care, and public services) when they felt the child was not improving or they reported feeling uncomfortable with the care the child received (Aguilar et al 1998). Implications for programs and policies: This study demonstrates that often there was not one constraining factor but a combination of factors occurring either concurrently or sequentially that determined whether, when, and from where outside care was sought during infants' final illnesses. These findings suggest that policy and programmatic initiatives to improve timely and appropriate care must be multifaceted as well, taking into consideration how to improve utilization of health services (e.g., by addressing identified inadequacies in access and quality and by improving knowledge of infant danger signs that require care), as well as determining how, and whether, the health system can better compensate for problems such as caregivers' lack of decision-making autonomy, financial difficulties, and local explanatory models of childhood illnesses that may not promote care-seeking at allopathic providers. One example would be to integrate a targeted public health intervention with a poverty alleviation program that addresses women's empowerment and includes training to increase knowledge on infant risks and illness prevention. A similarly structured program linking a women's microfinance-based intervention with the reduction of intimate partner violence has had success in a rural area of South Africa (Kim et al 2007). The study findings demonstrate a need to improve education on infant danger signs for pregnant women and new mothers at each contact they have with antenatal and pediatric health services. A multifaceted intervention involving other family members may be even more effective. In addition, previous studies have found that disseminating 98 behavior change and communication messages through the broader community can be effective in settings where women's autonomy in decision-making within the household is limited (Winch et al 2002; Montgomery, Mwengee, Kong'ong'o & Pool 2006). Any education messages should be sensitive to and incorporate local explanatory models of illness causation and cultural practices. Initiatives that do not address such local cultural issues may face substantial challenges or, in fact, be ineffective (Kauchali, Rollins, Bland & van den Broeck 2004). It is recognized that sensitization of public health staff to local cultural practices may be difficult in South Africa given allopathic providers' typically negative view towards traditional healing and healers (van der Kooi & Theobald 2006). However, health services should strive to be evidence-based, patient-centered, and systems-oriented (Institute of Medicine 2001) which suggests the need to collaborate with all types of providers operating and utilized in these settings. Within health services specifically, there are a range of potential responses to address some of the problems influencing care-seeking (Table 5.4). A recent sector-wide pay raise awarded to public nurses (Reuters 2007) seeks to address one of the problems identified by nurses in this study regarding their conditions of service. Whether or not this also will improve care is yet to be determined. There is considerable interconnectedness between the various Millennium Development Goals, including eradicating poverty, reducing child mortality and promoting gender equality, and the United Nations Secretary General has stated that meeting the challenge of these goals will require a break from 'business as usual' (United Nations, 2007). This study indicates some of the very specific ways that poverty, limited autonomy in decisionmaking, poor access to and quality of health care, and local 99 understandings of illnesses combine to result in high rates of infant death. Initiatives that address the complex interactions among caregivers, the health system and the broader social, economic and cultural context in which families live are likely to be more effective, balanced and sustainable in reducing infant deaths. Limitations: Stated influences on care-seeking behavior were based on caregivers' recollection and as such, may be subject to error. However, Snow et al (1993) have found that recall for significant events such as a death in the family typically is good. Further, interviewers were trained to confirm respondent statements with follow-up questions in order to identify discrepancies or omitted information and correct inconsistencies. In addition, interviewers' professional backgrounds may have evoked desirable answers (e.g., an under-reporting of use of traditional medicines and healers) although efforts were made to minimize this problem by providing assurances to respondents during the informed consent process that there were no right or wrong answers, that their comments would be anonymous and confidential and that the interview was not in any way intended to be judgmental. Finally, it is not possible to predict care-seeking behaviors based on these findings. Future research among caregivers in these settings that elicits information on hypothetical illness situations may be able to elucidate the probable sequencing of care-seeking more specifically. Acknowledgements Special thanks go to the health providers, community leaders, and, particularly, the caregivers who generously shared their thoughts and experiences to inform this study. 100 Thanks also are given to the Good Start research team who facilitated and contributed to every aspect of this study. This research was funded by the Eunice Kennedy Shriver National Institute of Child Health and Development, Rockville, MD (R03HD052638). The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institute of Child Health and Development or the National Institutes of Health. 101 Table 5.1: Characteristics of caregivers and infants Characteristics Umzimkhulu (N=15)* Caregiver type Mother 14 Grandmother 1 Caregiver age in years (range) Mother 17-36 Grandmother 44 Unknown 3 Maternal parity 1 9 2-4 5 >5 1 Caregiver education None 0 Primary 3 Secondary or more 8 Unknown 4 Maternal HIV status at recruitment (obtained verbally) Known positive 4 Unknown/negative 11 Sex of infant Male 5 Female 10 Age of infant at death Less than one day 3 One to 28 days 2 29 to 365 days 10 Excludes infants who died before being discharged after a hospital birth Umlazi (N=24)* 23 1 17-36 53 5 14 9 1 0 3 14 7 11 13 12 12 1 0 23 Table 5.2: Types of care provided to infants during final illness Type of Care Public health services Clinic Hospital General practitioner Traditional healer Sangoma (Diviner) Inyanga (Herbalist) Divine Healer (Faith Healer) Home care No care 102 Umzimkhulu (N=15) Umlazi (N=24) 0 8 5 5 2 1 2 12 2 10 21 6 4 2 0 2 15 0 Table 5.3: Factors influencing care-seeking during infants' last illnesses Factor Structural Limited autonomy in decision-making Caregiver poor health Health system Geographic access to care Financial access to care Availability of services Quality of care Caregivers' explanatory models of child illness Assessment that child's illness was not severe/lack of awareness of infant danger signs Assessment of an externalizing cause of illness Umzimkhulu (N=15) Umlazi (N=24) 12 1 15 1 13 5 6 10 18 6 6 13 6 13 3 3 Table 5.4 Potential health system responses to problems identified by caregivers Problems identified by caregivers Structural Potential responses Limited autonomy in decision-making • • Health education targeting other members of households Links with community-based development programs Poor health of caregivers • Improved implementation of the Prevention of Maternal to Child Transmission of HIV (PMTCT) Program Geographic access • Implement/expand mobile services, CHWs, ambulance services Financial access • Vouchers/reimbursement system for transport Availability of services • • • Provider attitudes • • • • • Incentives to increase provider supply Training relating to management of supplies, appropriate triage Community education regarding patient right to present at hospital in an emergency Improve working conditions of providers Training relating to patient rights, appropriate counseling skills Training (IMCI, PMTCT, case management, referrals) Quality assurance Training for private allopathic and traditional providers Health system Poor assessment and management Explanatory Models Lack of awareness of danger signs • • • Health education during antenatal and well-child visits, also to others in households Linkages with media, schools Training for traditional healers 103 CHAPTER SIX MANUSCRIPT 3: What went wrong? Factors associated with infant deaths in two under-resourced South African settings 104 Abstract Objective: To present both caregivers' explanatory models and a biomedical assessment of 'what went wrong' in infant deaths occurring in two under-resourced South African settings by examining causes of deaths, factors associated with the deaths, and whether the deaths were avoidable. Methods: In-depth interviews were conducted with caregivers (mothers and grandmothers) of deceased infants in a rural community (22 in Umzimkhulu) and an urban township (28 in Umlazi) using a social autopsy approach. Nineteen interviews with informants (local health providers and community leaders) also were conducted to ascertain opinions about local health care and other factors contributing to high rates of infant death in these communities. In addition, a biomedical assessment was conducted to provide an additional viewpoint on the health system and caregiver/family factors associated with each death, and to determine whether or not the death was avoidable. Results: Although some caregivers were unable to assign a cause of death to their infants, others reported medical causes (e.g., pneumonia), medical symptoms (e.g., 'vomiting'), or externalizing causes (e.g., 'evil spirit'). Most causes of death assigned by the biomedical team for perinatal death related to inadequacies in the care of women in labor and the resuscitation of newborns. Most assigned by the biomedical team for older infant deaths were preventable infectious diseases. Factors associated with death included a range of actions, or inactions, of the caregivers themselves and of inadequacies in the accessibility and quality of local health services. Conclusions: This study highlights the gap between caregiver and biomedical models of infant illnesses and the factors associated with infant deaths. In addition, in most cases 105 the infant's death was found to be not the result of an isolated event but of an interaction of several modifiable factors. As most of the deaths were identified as preventable, prompt implementation of already well-recognized strategies could have a significant impact on child survival in these settings. keywords infant mortality, health care seeking behavior, quality of care, traditional medicine, quality of healthcare, access to healthcare, qualitative research, South Africa 106 Introduction Almost ten million children under the age of five die each year, mostly from causes that are considered preventable (UNICEF 2007). Many of these deaths occur in the child's first year, and even in the first 28 days (World Health Organization 2005). In South Africa, cause of death statistics generally are of poor quality (Patrick & Stephen 2005; Mashego et al 2007), however the top causes of infant death are considered to be HIV/AIDS, low birth weight, diarrhea, respiratory infections, neonatal infections, and protein energy malnutrition (Bradshaw, Bourne & Nannan 2003). South Africa's overall infant mortality rate (IMR) is 54 per 1000 (Statistics South Africa 2005) and is expected to increase in the coming years due to the expanding HIV epidemic (Bradshaw & Nannan 2004). Much research has linked infant death with poor health care quality, particularly with respect to neonatal deaths (Finnstrom et al 1997; Howell 2008; Richardus, Graafmans, Verloove-Vanhorick & Mackenbach 1998; Flegg 1982). Initiatives that seek to improve pediatric assessment and management, such as the Integrated Management of Childhood Illnesses (IMCI), were developed in response to this acknowledged relationship. However, it also has been argued that medical care has a limited impact on the health of a population, and that broader social issues play a more prominent role (McKeown 1976). While this argument has been criticized, particularly in recent years as medical advancements have expanded the ability of health care to save lives (Colgrove 2002), considerable research demonstrates a strong link between poverty and ill health (Feierman & Janzen 1992; Packard 1989; Chopra, Neves, Tsai & Sanders 2007), and between poverty and infant death in particular (Scheper-Hughes 1992; Horta de 107 Figueiredo Goulart, Somarriba & Xavier 2005; DaVanzo & Habicht 1986; Habicht, DaVanzo & Butz 1988; Golding et al 1994; Rahman et al 1985). Indeed, all of the top causes of infant death in South Africa are closely associated with the conditions of poverty that continue to plague many South African households. Other research has demonstrated a relationship between infant death and factors such as maternal nutrition, education, employment, marital status, hygiene behaviors, breastfeeding, and behaviors during pregnancy (Golding et al 1994; Greenwood & McCaw-Binns 1994; Northrop-Clewes et al 1998; Singh & Yu 1996; Sumits, Bennett & Gould 1996; Charmarbagwala et al 2004; Cleland & Van Ginneken 1988; Victora et al 1992; Caldwell & McDonald 1982; Habicht, DaVanzo & Butz 1986). Still other studies highlight how local knowledge and cultural practices can influence infant health, particularly during the neonatal period (Winch et al 2005; Veale, Furman & Oliver 1992; Awasthi, Verma & Agarwal 2006; Darmstadt et al 2007). To date, few studies on infant death focus on the sequence of events leading up to the child's fatal illness, particularly from the perspective of families experiencing the tragedy (Kallander et al 2008; Aguilar et al 1998; Terra de Souza et al 2000; Horta de Figueiredo Goulart Somarriba & Xavier 2005; Hadad, Fran§a & Uchoa 2002; Schumacher et al 2002; Anker et al 1999; Patel et al 2007; Arifeen & Bangladesh 2001; Bhandari et al 2002; de Savigny et al 2004). Consequently, often little is known about the circumstances in which these deaths occur. In South Africa, two programs exist to better understand the factors associated with perinatal and child deaths that occur in health facilities. The Perinatal Problem Identification Programme (PPIP) and the Child Healthcare Problem Identification 108 Programme (Child PIP) aim to ensure that all inpatient deaths are identified and assigned a medical cause of death (Stephen & Patrick 2007). Through a clinical audit, efforts are made to determine the factors associated with the death that are considered modifiable, and whether or not the death could have been avoided. While these programs constitute the country's most reliable data sources on infant and child deaths (Solarsh & Goga 2004) and provide important information regarding the quality of care these children and their families received, they do not examine deaths that occur outside of the hospital and therefore leave a gap in our understanding of many of the household and communitybased factors that also may be modifiable. This study is an attempt to fill that gap. For each death, a social autopsy approach was used to assess caregivers' explanatory models of what happened and what went wrong during the infant's final illness. In addition, a biomedical assessment based on caregivers' narrative accounts was conducted using PPIP and Child PIP methods. This biomedical assessment aimed to provide an additional viewpoint on the health system and caregiver/family factors associated with each death, and to determine whether or not the death was avoidable. Methods Design: In-depth interviews were conducted in each setting with caregivers who experienced an infant death and key informants knowledgeable about health issues relating to local women and children. Settings: The study was conducted in two sites: Umzimkhulu, a sparsely-populated rural community located in the former Transkei 'homeland' with an IMR of 99 per 1000 live 109 births (Jackson et al 2006), and Umlazi, an urban township located near the city of Durban with an estimated M R of 60 per 1000 (Bradshaw & Nannan 2004). Sample: Caregivers who experienced an infant death in the preceding year were identified within the sample of an ongoing randomized controlled trial. Between September 2005 and December 2007, peer supporters in the community and antenatal recruiters based in clinics and hospitals identified all women who were at least seven months pregnant or who had given birth within the last week. Routine home visits occurred throughout the child's infancy. When an infant death was identified, the infant's primary caregiver was invited to participate in an interview regarding the child's health care and last illness. Several eligible participants were excluded because they could not be located (eight, Umzimkhulu, seven, Umlazi), they had died and there was no one else suitable to interview (three, Umlazi) or they refused participation (one, Umlazi). Criterion-based sampling was used to conduct interviews with community leaders and health providers. The eleven Umzimkhulu informants included two community health workers, two traditional healers, one village chief, two village headmen ('Indunas''), two community members, and two public sector nurses (one hospital-based and one clinicbased). Eight Umlazi informants included three traditional healers, two local government officials, and three public sector nurses (two hospital-based and one clinic-based). Data collection: Caregiver interviews were conducted between December 2006 and November 2007. Caregivers were asked to describe their pregnancy and antenatal care (mothers only), labor and delivery care (mothers only), and the infant's illness that led to death (all caregivers). Each narrative account was followed up with a series of semi- 110 structured questions to ascertain the caregivers' explanatory models of their child's illness. Each caregiver also was asked open-ended questions about what she wish had happened differently, what could have made things better for her and the baby, what she might do differently in the future, and any recommendations she had for making health care better for local women and children. These interviews were conducted in caregivers' preferred local language (Xhosa or Zulu) and then translated into English. Efforts were made to obtain all available hospital records for each child however, due to logistical issues and missing records in facilities, records were obtained for only five infants in Umzimkhulu and three in Umlazi. Efforts also were made to review death certificates to learn the cause of death assigned to each child. Caregivers of three infants in Umzimkhulu and 14 infants in Umlazi obtained death certificates following the death of their child and had them readily accessible for review during the interview. Interviews with informants, conducted in March 2007, documented their assessments of the factors related to high levels of infant mortality in each site. Although most informant interviews were conducted in English, in some cases (four in Umzimkhulu, two in Umlazi) an interpreter was present to assist with translation. Data analysis: Caregivers' explanatory models of the factors associated with their child's death were analyzed using Framework Analysis (Ritchie & Lewis 2003). In addition, a biomedical panel was convened comprised of three South African clinicians familiar with the South African PPIP and Child PIP programs and methods: a registered nurse with a specialty in neonatal nursing and PhD in epidemiology, a medical doctor with qualifications in medical sociology and public health, and a medical doctor with a 111 qualification in pediatrics. Each panel member read through a subset of the caregiver transcripts and identified the caregiver/family and health system-related factors associated with each death. These factors were coded using the lists of 'avoidable' and 'modifiable' factors developed and utilized within the PPIP and Child PIP programs (Appendix G). Each case was analyzed by examining caregivers' descriptions of the signs and symptoms of the illness, actions taken at home and whether or not care was sought, the timing of these actions, and the treatment received from various providers. Based on this assessment, the panel member gave his or her opinion on one or more probable causes of death, determined specific caregiver/family or health system-related factors that might have contributed to death and whether or not, within the South African context, the death could have been avoided. Half of the total cases (25) were assessed by two different clinical reviewers to check for inter-rater reliability. When discrepancies arose among the interpretation of a case, the case was reviewed again until a consensus was reached. Data were entered, cleaned and analyzed using NVivo 7.0. A local Study Advisory Group provided a critical assessment of the themes and key issues emerging during analysis as well as the conclusions drawn. Ethical approval: Ethical approval was obtained from the Johns Hopkins Bloomberg School of Public Health Institutional Review Board and the Research, Ethics and Study Leave Committee at the University of the Western Cape, South Africa. 112 Results Background characteristics of the sample: The final sample included 22 caregivers of infants in Umzimkhulu and 28 caregivers of infants in Umlazi (Table 6.1). All except two caregivers (who were infants' grandmothers) were infants' mothers. The infants' ages at death ranged from less than one day in both sites to 35 weeks in Umzimkhulu and 43 weeks in Umlazi. Most infants in both sites died in the hospital (Table 6.2). Approximately half of the hospital deaths in Umzimkhulu (seven of 13) were 'early infant deaths' that occurred shortly after birth while this was true for only three of the 21 Umlazi hospital deaths. Other infants (five, Umzimkhulu, six, Umlazi) died at home, either before the caregiver sought outside care or shortly after returning home from a provider (allopathic or traditional). The five remaining infants (four, Umzimkhulu, one, Umlazi) died either on their way to or home from the hospital, or while awaiting consultation from a general practitioner or from a traditional healer. Assessments of the cause of death: The cause of death of each infant was assessed by three often divergent sources: caregiver report, death certificate (when available), and a biomedical assessment based on caregiver narratives. The specific assessments are included in Appendix H. 1. Early infant deaths: Of the ten early infant deaths in Umzimkhulu, eight occurred in the first 24 hours of life. Seven caregivers said they did not know what caused their baby's death, and three said it was due to prolonged labor. As one caregiver reported, 7 was left unattended in the maternity ward from 1pm until 7pm. When the night duty nurses came on, they immediately took me to theatre and performed a cesar[ean] on me. I gave birth to a baby that was still alive. I then slept through the night. In the morning the nurses woke me up and told me that the baby had passed away. The 113 nurses explained to me that I had been in labor for a long time so the baby came out distressed. They told me the baby passed away about 11:00pm.' No Umzimkhulu babies had death certificates, and the most common probable causes of death assigned by the biomedical panel were labor related intrapartum asphyxia, hypoxic ischemic encephalopathy and birth asphyxia. Of the five early infant deaths in Umlazi, three died in the first 24 hours after birth. Only one caregiver stated she knew the cause of death, which she stated was a severe abnormality. Death certificates were available to review for only two of these infants, both of which stated that the baby died of 'natural causes.' Based on the biomedical review, three infants were suspected to have died of causes relating to prematurity, one due to meconium aspiration, and one due to congenital malformation. Other infant deaths: Twelve Umzimkhulu infants died of an illness that first began at home. Only three of these caregivers said they did not know what caused their infant's death while four said 'pneumonia,' three said 'vomiting and diarrhea' or 'sunken fontanelle,' one said 'sore inside of umbilical cord' and another stated, 'red mark on the back of her head.' Death certificates were available to review for two of these infants, both of which stated that the baby died of 'natural causes.' The most common causes of death assigned by biomedical reviewers were diarrheal diseases (12 deaths), acute respiratory infections (eight deaths), and sepsis/meningitis/other serious bacterial infection (four deaths). In six cases, the cause of death reported by caregivers matched at least one of the suspected biomedical causes of death. In addition, there were 23 infants in Umlazi whose final illnesses first began at home. Almost all of the death certificates available for review (eleven of 12) listed 'natural causes' as the cause of death. Six caregivers reported that they did not know the cause of 114 death, another reported 'evil spirit' as the cause and another said 'traditional illnesses.' The most common causes of death assigned by biomedical reviewers were acute respiratory infections (ten deaths), diarrheal diseases (eight deaths), and complications from HIV/AIDS (eight deaths), which was always assigned in combination with at least one other cause of death. In ten cases, the cause of death reported by caregivers matched at least one of the identified biomedical causes of death. Assessments of the factors associated with infant deaths: Although there were three caregivers (two Umzimkhulu, one Umlazi) who stated that they did not know what went wrong when their babies died, and several others (three Umzimkhulu, five Umlazi) who felt that 'nothing could have saved' their babies, most identified specific factors that they said played a role in the death. The biomedical team was able to identify factors in all but four deaths in Umlazi, which they attributed to prematurity or a congenital malformation. Table 6.3 shows the number of cases for which caregiver/family-related, and health system-related factors were identified by both caregivers and the biomedical panel. The specific factors identified in each case are included in Appendix H.2. Caregiver/family-related factors: In ten cases in Umzimkhulu and ten in Umlazi, caregivers stated that their own actions or family situation played a role in the deaths of their infants (Box 1). 115 Box 1. Examples of self-blame by caregivers 'The nurses told me that it is my fault that this has happened because I pushed my baby before it was time for him to come out. [If I have another baby] / will not push my baby to come out before it's time for him to come out as nurses said I did. '(Umzimkhulu mother) 'If I did not drink lots of ice water while I was pregnant, maybe the baby would not have gotten the pneumonia.' (Umlazi mother) 'I blame myself for the death of my baby because I smoked when I was pregnant. [This] caused the baby to suffer from those chest problems, and then he had difficulty in breathing.' (Umlazi mother) Other problems caregivers identified as relating to their own actions include waiting too long to get to the hospital while they were in labor, not knowing their own HIV status (which they said prevented their child from getting appropriate treatment), not realizing the severity of their child's illness, not having enough money to get to the hospital, listening to the advice of others rather than following their own instincts, and not listening to the advice of others when they felt they should have. The biomedical panel identified caregiver/family-related factors in most (18 of 22) deaths in Umzimkhulu, but in only ten of the 28 deaths in Umlazi. The most frequently identified in both sites were a delay in seeking care when the baby was ill, not realizing the severity of the illness based on the child's symptoms, and the provision of home treatments that had a negative effect on the child. In one case, for example, an Umzimkhulu caregiver was thought to have inappropriately managed the child's illness at home because she reported only giving 'panado syrup' (an analgesic) to her child who had symptoms of diarrhea, dehydration, vomiting and fever. Another Umzimkhulu caregiver reported giving her infant what was considered by the panel to be a possibly toxic combination of several traditional and over-the-counter medications. 116 In addition, two caregivers (Umlazi) reported that they discharged their infants from the hospital against the advice of medical providers. The account of one is given in Box Box 2. Example of caregiver discharging her child against medical advice 'It all started when she was four months old when she vomited after meals and started to have fast breathing. After about five hours I took her to hospital. In hospital she had a temperature with diarrhea. The doctor came and said that the baby should be kept overnight to control her temperature. In the morning I decided on my own to take her home because she was not getting any help apart from panado syrup. Her temperature did not go down and her head was hot. At home I took her to a Divine Healer who bathed her in cold water but this intervention did not help. The next day I took her to another hospital where they also gave her panado syrup and cough medication. Because in this second hospital she was given the same treatment like in the first hospital, I decided to take her home and treat her there. Unfortunately the condition worsened. I wanted to take her back to hospital but could not get transport as it was in the evening. So she eventually died at home.' (Umlazi mother) Access to care factors: Problems accessing health care were cited by caregivers as having been a factor in six of 22 deaths in Umzimkhulu and four of 28 deaths in Umlazi. The biomedical panel identified access problems in the deaths of seven infants in Umzimkhulu and three in Umlazi. The most commonly cited were a lack of transport from the caregiver's home to a facility, ambulance problems (i.e., a significant delay in arrival or never arriving), and barriers faced as the caregiver was trying to enter her local clinic. One caregiver described her difficulties obtaining transport to the hospital while she was in labor (Box 3): 117 Box 3. Umzimkhulu caregiver's account of transport difficulties 'At about six o 'clock at night I started feeling pains on my left buttock, then at eight o 'clock, the labor started to be intense. This all happened at home. My husband tried to get [private] transport to take me to hospital but he could not find it. He called an ambulance but I delivered before it came. The baby cried but it was a tired sounding cry. It just showed that there was something wrong with the baby. The ambulance people phoned asking for directions but my husband told them that I had already delivered. So they didn 't come. During the night the baby was suckling my breast normally but in the morning at about eight o 'clock, I saw him looking extremely tired and floppy, and he just died on the bed. On this day I had planned to take him to hospital for an examination but unfortunately he died before I could go.' Quality of care factors: Caregivers identified problems with the quality of care their infants received (eleven Umzimkhulu, 19 Umlazi). Similarly, problems with quality were identified in the majority of cases (17 Umzimkhulu, 18 Umlazi) by the biomedical team. The most frequently reported problem relating to quality cited by caregivers in both sites was a delay in being attended to while in labor (Box 4). 118 Box 4. Umzimkhulu mother's account of poor quality of care during labor 'It was during the night when I started feeling labor pains. When we got to hospital there were night duty nurses. The nurse who was helping me asked how many babies I have had. I told her that this was my sixth baby. She told me to sit on the bench and wait. By that time the water had already broken and I alerted the nurse about this. She told me to walk on my own to the labor ward. When I felt that the contractions were getting stronger, I called the nurse to come and help. The nurse answered from the rest room and said there was nothing she could do to help me because I am an old woman, I must help myself to deliver the baby. The nurse told me that she will only come when she hears the baby crying. I saw the blood coming out and I called the nurse again telling her that something is coming out. The nurse came this time and observed this. She said to me that this was blood only; the baby was not yet to be delivered. Another nurse came [and together] they called the doctor but it took very long for the doctor to come. These nurses asked me while I was in such pains why I still become pregnant when I have so many kids. They said, "Is it because President Thabo Mbeki is giving out child support grant?" I was... deeply hurt by this. After a long time, the doctor came to see me. I don't know exactly what led to the baby's death, whether it was because of being forcefully pulled out or it was being in labor for a very long time. The baby came out with a wound on the head and bleeding. I asked how my baby died but the doctor said I must ask the nurses. These new day nurses said I had been in labor for a long time. They criticized the night nurse for not calling the doctor sooner.' Other quality problems cited by caregivers included the child being inappropriately managed or monitored, hospitals having inadequate services, and the provider not recognizing the severity of the child's illness (Box 5). Box 5. Umlazi caregiver's account of poor quality of care in the hospital 'My baby was breathing fast and had chest indrawing. I was also sick so I took him to hospital with me but only I was admitted. I was in hospital for about a month and so he had to go on formula. On my return home I found that my baby was very sick so I took him back to hospital. His condition did not improve even in hospital. He died after about two weeks and I was told that he had TB [tuberculosis] and pneumonia. If he was correctly diagnosed the first time and admitted in hospital he would still be alive today.' The most frequently cited quality of care problem identified by the biomedical team was insufficient clinical assessment of the child for various illnesses but particularly with 119 respect to HIV. In 15 cases, the biomedical team felt that if the mother had received an HIV test and tested positive, the child might have received antiretroviral treatment which could have contributed to a better outcome. In other cases, the biomedical team said that the provider from whom care was sought (whether public sector, GP, or traditional healer) failed to recognize that the child was severely ill and needed referral to the hospital. In addition, the biomedical panel stated their concerns about the specific remedies provided to both pregnant women and their infants by traditional healers. This concern was echoed by several of the key informants who work within the health services (Box 6). Box 6. Example of informant concerns regarding traditional remedies 'The worst part of it, when they come to us it's when the child is dying... very sick. We usually get babies plumpyfat. But now some will come in a shocked state, very dehydrated, with some signs of toxicity in them [from] the herbs. And you know, you'll find that the child had diarrhea before it went to the traditional healer. And the traditional healer would give them some muti [traditional herbal- or animalbased medicine] to drink and to give rectally. And that might worsen the condition of diarrhea. Then the child ends up losing a lot of water and fluid. Then you'll find them coming in with severely dehydrated babies, unable to cry even, in a very bad shape. What we've seen is that most of the babies that we get [with gastroenteritis], they've been given herbal medication.' (Hospital nurse, Umlazi) Additional quality problems identified by the biomedical team include delays in attending to women in labor, a prolonged second stage of labor with no intervention, and inappropriate management of the sick child, which was identified as having occurred at every type of provider/facility (i.e., hospitals, clinics, GPs, and traditional healers) in both sites. 120 Biomedical classification of deaths as avoidable, not avoidable, or unable to determine: The biomedical team was asked to provide their opinion on whether or not the infant's death could have been avoided given the current resources and technical expertise available within South Africa. Although they felt they had insufficient information to make this judgment in six cases in Umzimkhulu and four cases in Umlazi (particularly without access to infants' medical records), they classified the vast majority of deaths as having been avoidable (16 Umzimkhulu, 20 Umlazi) (Table 6.4). Caregiver post-death reflections and social supports: Many comments provided by caregivers during interviews demonstrated the depth of their feelings of shame, guilt, and sorrow. In addition, most (ten Umzimkhulu, 22 Umlazi) said that since the death, they had no one 'counsel' them, no one to 'help' them, and no one with whom they could talk about their loss. Inadequate social supports and communication about the loss were true even for most caregivers whose babies died in the hospital: only two caregivers in Umzimkhulu and one in Umlazi reported that the facility provided counseling to them following the death of their baby. Many reported that they were never even told by hospital staff why the baby died (six Umzimkhulu, ten Umlazi), and three (two Umzimkhulu, one Umlazi) were only told that the baby died hours after the death occurred. Almost all caregivers (17 Umzimkhulu, 22 Umlazi) reported that they would like the opportunity to talk with someone, particularly other local caregivers who had experienced a similar loss. 121 Discussion This analysis presents caregiver and biomedical assessments of 'what went wrong' in infant deaths occurring in two under-resourced South African settings. Caregivers' narratives of their infant's deaths are rarely presented in the literature, however these can provide critical information regarding the context of the death that is otherwise difficult to ascertain. Further, by presenting assessments by both caregivers and a biomedical panel, this study highlights the gap between caregiver and biomedical models of infant illnesses, particularly with respect to 'what is relevant and problematic...and the type of action that [is] require[d]' (Hadad, Fran?a & Uchoa 2002, p 1526). Causes of death: As has been reported elsewhere (Nations 1986; Horta de Figueiredo Goulart, Somarriba & Xavier 2005), there were considerable differences in the caregiver and biomedical assessments of causes of death. Overall, the causes assigned by the biomedical team corroborate the top causes of infant death identified among audited hospital deaths in South Africa (Patrick & Stephen 2005). Bradshaw & Nannan (2006) report that under-registration of deaths throughout the country is extensive; few caregivers in this study had death certificates. When available, death certificates were of limited use because most assigned the term 'natural causes' as the cause of death. King (1989) and Bradshaw & Nannan (2006) report that the stigmatization associated with deaths relating to HIV has contributed to the overuse of "natural causes" as a cause of death because doctors often are reluctant to specify other HIV-related complications. The limited utility of the death certificates reviewed for this study is consistent with what other South African researchers have reported regarding 122 their poor quality (Bradshaw et al 2005; Krug, Patrick, Pattinson & Stephen 2006; Mashego et al 2007). Assessments of the factors associated with infant deaths: As Aguilar et al (1998, p i ) have noted, 'it is not enough just to know the medical cause of a child's death. There should be an investigation into what failed the child, either inside the house or in the family's use of health services.' In this study, both caregivers and the biomedical team identified a range of caregiver/family and health system factors that played a role in the infant's death. Caregiver/family factors: The specific actions, or inactions, of caregivers and their families were associated with many deaths. When there was agreement on these factors between caregivers and the biomedical team, it was most often due to mutual recognition that the caregiver delayed seeking care for the child. As has been found elsewhere (Sreeramareddy et al 2006), caregivers in this study were likely to wait to seek care until they recognized the illness as 'serious.' Poor early recognition of danger signs was evident due to the fact that some infants died on the way to a provider, while waiting for consultation or shortly after admittance to hospital. In addition, as has been reported elsewhere (Khun & Manderson 2007), some caregivers first tried to treat the child with home care due to difficulties accessing services. This was particularly true in Umzimkhulu where many women reported that it can take more than two hours to reach their nearest health facility. In other cases, the biomedical team identified a caregiver action when the caregiver did not. As has been reported in other South African studies (van der Kooi & Theobald 2006; Veale, Furman & Oliver 1992; Kauchali, Rollins, Bland & van den Broeck 2004; 123 Steenkamp, Stewart & Zuckerman 2003), the biomedical team suggested that caregivers' use of traditional treatments and muti (whether during pregnancy or during the child's illness) contributed to the poor outcome. Janzen (1992) attributes the continued widespread use of traditional medicines to a combination of a strong cultural heritage of their use as well as inadequacies in western medicines and facilities. However, patients presenting for care at health facilities often do not share their experiences of using them, which makes it more difficult for a provider to assess the full history of the patient's illness (van der Kooi & Theobald 2006). Health system factors: There were important differences in the caregiver and biomedical assessments of health care quality. Caregivers were less likely to identify specific clinical problems with the assessment and management of their child's illness from any specific provider. Caregivers also were less likely to identify a provider's lack of referral to the hospital as problematic. Problems relating to providers underestimating the need for hospitalization among infants have been reported elsewhere (Bhandari et al 2002). In addition, the attributes that some caregivers assigned to health care quality differed substantially from those assigned by the biomedical team. For example, even some caregivers whose infants died within hours of a consultation were still likely to rate the provider's care as 'good' if they and their infants were treated with 'respect,' if they were kept informed of their baby's progress, if they were seen in a timely manner, and if they were given medications. Unfortunately, staff discourtesy towards and even abuse of patients have been documented as occurring within South African public health services (Jewkes, Abrahams, Mvo 1998; Wood, Maepa & Jewkes 1998). 124 Further, as evidenced in this study, different interpretations of efficacy can relate to caregivers' explanatory models of the illness and their judgment that some illnesses are better treated with traditional medicines than biomedicines. Indeed, there is considerable skepticism and disillusionment with biomedicine, in part because of the problems such as those noted above relating to poor delivery, inaccessibility and insensitivity. Vaughan (1991) states that another reason may be because biomedicine, in contrast to traditional healing, often disregards underlying psychological, symbolic and social causes. Biomedical classification of deaths as avoidable, not avoidable, or unable to determine: In this study deaths due to illnesses such as diarrhea, malnutrition and acute respiratory infections were considered preventable if the child had been diagnosed early and adequately and if timely treatment had been instituted. As a result, the biomedical team classified the vast majority of deaths in this study as avoidable. Even most of the deaths suspected to be related to HIV were classified as avoidable given that South Africa has had a Prevention of Maternal to Child Transmission of HIV (PMTCT) program in place since 2001. Unfortunately, operational research on the PMTCT program demonstrates that it has been limited by poor implementation, particularly in under-resourced areas (Doherty, McCoy & Donohue 2005; Patrick & Stephen 2005). Implications: The study results have several implications for policies and programs. Care giver/family factors: First, there is a need to improve prompt recognition of the severe nature of illnesses such as diarrhea and acute respiratory infections among infants. Community IMCI, currently a programmatic initiative but poorly implemented within these settings, could play a critical role in improving local knowledge of these danger signs. 125 Unfortunately, in this study, even some caregivers who reported attending a health service with their sick child reportedly returned home without a clear understanding of how to continue to treat the child at home, or when to return to the health service for additional care. Since most births occur in hospitals and many caregivers reported having taken their children for well-child visits prior to the final illness, there are clearly missed opportunities for providing relevant health education messages to new mothers and their families. Key informants suggested that community health workers could play a more prominent role in supporting the work of health services by providing health education and prevention messages in the field. Studies from other resource-poor settings have found that community health workers can have a significant impact on maternal and child health (Emond et al 2002; Friedman et al 2007; Brown 2007). The delays in care-seeking in this study also were attributable to lack of recognition of the severity of the illness. Health education programs should target women and other adults in the household or messages should be provided via mass media to the broader community. Further, for caregivers who reported an externalizing cause of their child's illness, efforts to incorporate local knowledge and understandings into health messages around childhood illnesses will make these messages more acceptable. Appropriate health education efforts should build upon rather than confront traditional understandings and practices whenever possible. Other studies have shown that this is not only possible, but effective (Green, Zokwe & DuPress 1995; Aries et al 2007). Health care access factors: The findings also have implications for improving access to health services. In some cases, caregivers reported significant delays when they attempted to utilize ambulance services, or that the ambulance never actually arrived. 126 This is consistent with a 2003 Health Systems Trust study which documented significant delays (up to three times longer than expected) throughout the KwaZulu Natal province and suggests that the efficiency and adequacy of local emergency vehicle services should be evaluated. Further, key informants suggested that mobile services be implemented in informal settlement areas and 'deep rural' areas where families particularly have difficulties accessing care. Health care quality factors: Examples of the poor assessment and management of women in labor or of sick children were apparent regardless of the type of provider seen (i.e., public or private biomedical, or traditional). The fact that some infants died shortly following a clinical consultation and that so few were referred to a hospital during their final illness suggests that providers of all types are deficient in either their knowledge or implementation of standardized clinical guidelines. Further, many of the suspected causes of death among the early infant deaths (e.g., intrapartum asphyxia, birth trauma, and hypoxia) suggest inadequacies in the care of women in labor and the resuscitation of newborns. This is in spite of the fact that protocols for managing all aspects of labor are widely available in South Africa (Pattinson, Woods, Greenfield & Velaphi 2005). In some cases it was not clear whether an infant's clinical care was mismanaged, as some of these children may have presented when they were so severely ill that there was little clinical care could do to help. However, even among those cases where it is not possible to determine whether or not clinical protocols were followed, there are clear cases of mismanaged communication between providers and caregivers, particularly within public facilities. Poor communication is a problem that is likely to impact the future use of public health services. 127 Problems with quality of care also were apparent among both GPs and traditional healers. Tawfik, Northrup & Prysor-Jones (2002) suggest that one strategy to improve private providers' quality of care is to motivate them via financial incentives (e.g., subsidized vaccines, provision of free drug samples and other materials), certificates and posters they can display that show they have completed specific training programs, or advertisements to the community so that families are aware of appropriate practices and the care they are entitled to receive. Consistent with recommendations of both the World Health Organization (2006) and UN AIDS (2002), key informants in this study stated that there should be better linkages between public services and traditional healers. The literature provides examples of successful coordination with traditional healers in South Africa, particularly around HIV/AIDS prevention (Green, Zokwe & Dupree 1995; Giarelli & Jacobs 2003). Efforts to improve collaboration between traditional healers and health services must include trainings for health service staff as well to sensitize them to the importance of having a partnership and to provide them with specific guidance as to how collaborations will function. In conclusion, these findings suggest that most of the infant deaths reviewed were preventable and that a multi-dimensional approach is needed to address the various factors associated with infant death in these settings. As Chopra, Neves, Tsai & Sanders (2007) caution, public health approaches that are not integrated with the wider political and social context within which they are implemented will be neither effective nor sustainable. The caregivers in this study faced multiple challenges as they tried to save their babies, and all suffered terribly when their efforts failed or when they were failed by 128 the health system. The fact that so many of the deaths were identified as 'avoidable' suggests that the goal of reducing the burden of infant death in these communities is attainable and should be a policy priority. Limitations: Care-seeking behavior was based on the caregiver's recollection of an event and as such, may be subject to error. However, Snow et al (1993) have found that recall for significant events such as a death in the family typically is good. Further, interviewers were trained to confirm respondent statements with follow-up questions in order to identify discrepancies or omitted information and correct inconsistencies. Data obtained from the caregiver interviews relied on field researchers' translations (and therefore interpretations), which has the potential of reducing the reflection and impact of patients' original views (Aries et al 2007). Intensive training prior to data collection and ongoing communications with field researchers regarding the data obtained sought to reduce this problem. In addition, the professional backgrounds of the interviewers may have evoked desirable answers although efforts were made to minimize this problem by providing assurances to respondents during the informed consent process that there were no right or wrong answers, their comments would be anonymous and confidential and the interview was not in any way intended to be judgmental. The lack of hospital records and death certificates meant that most biomedical assessments of the cause of death were based solely on caregivers' descriptions of illness symptoms and the specific circumstances surrounding the death. While the availability of clinical data would have facilitated this task, in only one case did the biomedical panel feel they had insufficient information to identify one or more possible causes of death. The social autopsy instrument utilized incorporated aspects of the World Health 129 Organization's standard verbal autopsy algorithms (Anker et al 1999), however, in the absence of available hospital records, utilization of the full verbal autopsy instrument in combination with a social autopsy could yield more information relevant to the cause of death. The dearth of hospital records also made it impossible to validate, as originally intended, caregivers' narratives regarding their care-seeking and the treatments children received in facilities. Finally, as has been found elsewhere (Castro, Campero, Hernandez & Langer 2000), in some cases the information provided by caregivers did not facilitate an evaluation of the technical quality of care received in facilities. Future efforts may better assess quality of care if local health providers and staff become research partners and participate in the ongoing assessment of deaths occurring among their infant patients. Acknowledgements This research was funded by the Eunice Kennedy Shriver National Institute of Child Health and Development, Rockville, MD (R03HD052638). The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institute of Child Health and Development or the National Institutes of Health. 130 Table 6.1: Background characteristics of caregivers and infants (N) Caregiver Characteristics Caregiver type Mother (N) Grandmother (N) Age in years (range) Maternal Grandmother Age unknown Parity at recruitment (N) 1 2-4 >5 Any other children died (N) No 1 2 or more Unknown/missing Education (N) None Primary Secondary or more Unknown Marital status at recruitment (N) Single Married Cohabiting Widowed Divorced/Separated Unknown/missing HIV status at recruitment (obtained verbally) (N) Known positive Unknown/negative Infant Characteristics Sex (N) Male Female Age at death (range) Birth weight (N) Less than 1500 grams Less than 2500 grams >2500 grams Unknown Birth certificate obtained (N) Yes No Death certificate obtained (N) Yes No 131 Umzimkhulu (N=22) Umlazi (N=28) 21 1 27 1 17-36 44 4 17-36 53 6 14 6 2 17 10 1 18 4 0 0 24 2 1 1 0 4 13 5 0 1 18 9 7 12 0 0 0 3 20 1 0 0 0 7 4 18 12 16 9 13 <1 d a y - 35 weeks 11 17 <1 d a y - 4 3 weeks 1 0 4 17 3 1 3 21 9 13 15 13 3 19 14 14 Table 6.2: Timing and place of death (N) In hospital While waiting in hospital queue Less than 48 hours after admittance 48 hours or more after admittance After hospital delivery At home After discharge from hospital during the same disease episode After leaving hospital against medical advice After examination at clinic (without being given referral to hospital) After examination by traditional healer After examination by GP After home birth While waiting for ambulance to arrive (which took 5 hours) After receiving no medical care Other In GP's office In traditional healer's office On route to hospital On way home after medical discharge (after birth) Umzimkhulu (N=22) 13 0 4 2 7 5 0 0 0 1 1 2 0 1 4 1 1 1 1 Umlazi (N=28) 21 1 3 14 3 6 1 1 1 1 1 0 1 0 1 0 0 1 0 Table 6.3: Deaths with associated caregiver/family, health care access, and health care quality factors, as assessed by caregivers and biomedical panel (N) Biomedical assessment Early infant deaths (shortly after birth or without leaving birth facility) 4 Umzimkhulu 5 6 3 Umlazi 1 1 0 0 Other infant deaths (illness started at home) 12 3 Umzimkhulu 5 3 Umlazi 4 3 9 9 Total deaths Quality of care factors Caregiver assessment Biomedical assessment Access to care factors Caregiver assessment Biomedical assessment Caregiver/ family factors Caregiver assessment Associated Factors 7 4 10 2 10 5 4 15 7 16 12 23 Table 6.4: Biomedical classification of death as avoidable, unavoidable or unable to determine based on caregiver report (N) Avoidable Early infant deaths Umzimkhulu 6 Umlazi 1 Other infant deaths (illness started at home) 10 Umzimkhulu 19 Umlazi 36 Total 132 Unavoidable Unable to determine 0 2 4 2 0 2 4 2 2 10 CHAPTER SEVEN IMPLICATIONS AND CONCLUSIONS IMPLICATIONS AND CONCLUSIONS This chapter presents a summary of the results, key limitations and strengths, research, programmatic and policy implications, and conclusions of the study. Overview of Study Findings This study analyzed factors that played a role in the deaths of infants in two resourcepoor settings of South Africa utilizing in-depth interview data obtained from caregivers of deceased infants and local key informants. Caregivers reported their care-seeking 'pathways' during the child's last illness and the various factors that influenced their careseeking choices. In addition, both caregivers' explanatory models and biomedical models of the illness that led to death were obtained, and clinicians provided their assessment of whether or not, with the provision of prompt and appropriate care reflecting current South African standards, the death could have been avoided. Care-seeking pathways and influences on care-seeking: Most caregivers whose infants became sick at home reported taking their sick children to a public facility at some point during the final illness (22 in Umlazi, 7 in Umzimkhulu). Traditional healers also were utilized (4 in Umlazi, 8 in Umzimkhulu), as were private allopathic providers (7 in Umlazi, 5 in Umzimkhulu), and over-the-counter and traditional home remedies (11 in Umlazi, 10 in Umzimkhulu). In spite of using multiple types of care (up to 4 in Umzimkhulu and up to 8 in Umlazi) few caregivers reported being referred from one type to another. Instead, most decided on their own to seek additional care when their child's health did not improve, moving between public and private providers, and between allopathic and traditional providers. 134 The various factors influencing care-seeking were organized into three domains. Structural factors represented aspects of a caregiver's community, household or personal situation that influence their living conditions, resources and opportunities. Health system factors related to health care access and quality. Caregivers' explanatory models of infants' illnesses represented their assessment of the severity and etiology of the illness. In this study, the most important structural factors found to influence care-seeking were caregivers' limited autonomy in decision-making and their own personal ill health during the time of the infant's illness. The most important health care factors found to impact caregivers' ability or willingness to use services during their child's final illness included the physical distance of facilities, poorly functioning ambulance services and private transport services, facilities' limits on the number of patients seen per day, medicine stock outs, wait times, insufficient staff supply, and negative provider demeanor at public health services. In addition, caregivers' explanatory models of their infants' illnesses were found to be important determinants of whether, and from where, treatment was sought. Specific aspects of this domain identified as important included caregivers' assessment of the severity of their child's illness and infant danger signs that required immediate medical attention, their attribution of the illness to a medical or an externalizing cause, and their judgment that a particular type of treatment (i.e., allopathic or traditional) was likely to be the most effective. Overall however, care-seeking among caregivers in this sample varied considerably and incorporated both allopathic and traditional treatments and remedies. Many caregivers described using multiple sources of care in their efforts to save their infants. 135 Factors associated with deaths: The study reported both caregivers' explanatory models and biomedical models of 'what went wrong' with respect to each identified death. Although some caregivers said they did not know what caused the death of their infants, others identified medical causes (e.g., pneumonia) or symptoms (e.g., 'vomiting'), or what Young (1979) termed externalizing causes (i.e., pathogenic agents or events that occur outside the body such as 'evil spirit'). Most causes of death assigned by the biomedical team for perinatal deaths related to inadequacies in the care of women in labor and the resuscitation of newborns. Most assigned by the biomedical team for older infants who died were preventable infectious and parasitic diseases. In spite of some similarities, the majority of the identified causes of death in this study differed between caregivers and the biomedical team. Assessments of the factors associated with the death identified a range of actions, or inactions, of the caregivers/families themselves and of inadequacies in the accessibility and quality of local public, private and traditional health services. When there was agreement between caregivers and the biomedical team that 'caregiver/family factors' were associated with the death, it was most often due to mutual recognition that the caregiver delayed seeking care for the child. Poor early recognition of danger signs indicating the need to take the child immediately for care was common, as evidenced by the fact that some infants died on the way to a provider, while waiting for consultation in a facility of provider's office or shortly after admittance to hospital. Difficulties accessing services provided a further disincentive to seeking prompt care so some caregivers reported first trying to treat the child with home care. Other caregiver/family factors that were identified by the biomedical team in particular were discharging sick infants from 136 the hospital against medical advice, and the use of traditional treatments and muti either during pregnancy or during the child's illness. There was general agreement between caregivers and the biomedical team regarding problems created by poor health care access; however, important differences emerged with respect to problems created by the quality of care the child received. Caregivers were less likely than the biomedical team to identify specific problems with the clinical assessment and management of their child's illness and they were less likely to identify a provider's lack of referral to the hospital as a problem associated with the death. In addition, the attributes that some caregivers assigned to health care quality differed substantially from those assigned by the biomedical team. For example, even some caregivers whose infants died within hours of a consultation were still likely to rate the provider's care as 'good' if they and their infants were treated with 'respect,' if they were kept informed of their baby's progress, if they were seen in a timely manner, and if they were given medications. Biomedical classification of deaths as avoidable, not avoidable, or unable to determine: The biomedical panel assessed whether or not each infant death was avoidable taking into consideration the current context of available health care within South Africa. The vast majority of deaths in this study (16 in Umzimkhulu, 20 in Umlazi), including those thought to be related to HIV, were classified as avoidable. Limitations and Strengths Limitations: There were several limitations to this study. First, the sampling procedures may have resulted in a sample that is not representative of the population of families 137 experiencing infant deaths in either site. For example, women who were initially recruited into the Good Start study (from which this study's sample was drawn) were those who presented either for antenatal care or to give birth in a health facility. Although local statistics indicate that most women in both sites do in fact seek antenatal or delivery care, women who do neither would be excluded from this sample. Further, because of high mobility within each site and difficulties reaching certain homes (either due to poor roads during the rainy season or because the home was located in an area considered too dangerous to enter), it was not possible to interview some caregivers who experienced the loss of an infant. It is these same caregivers who may be the most fragile and isolated. Similarly, the sample of key informants may not represent the full range of perspectives or sentiments of community leaders or health professionals in each site. This is a difficulty faced by any study relying on a small number of informants (Maxwell 1996). However, by asking similar questions to multiple actors in the community, the methods were designed to determine the extent to which sentiments are shared across the community or represent atypical perspectives on the issues covered in the key informant instrument. The potential for measurement error also exists, especially when there was a longer time period between the infant's death and the interview. However, this error is expected to be random and is not likely to represent a source of bias. In addition, Snow et al (1993) have found that recall for significant events such as a death in the family typically is good. Further, interviewers were trained to confirm respondent statements with follow-up questions in order to identify discrepancies or omitted information and correct inconsistencies. 138 The possibility also exists that inaccuracies in data reporting may represent sources of bias. For instance, some studies have found the potential for a distorted account of events when parents say they feel at fault for the death, for example, for not bringing a child to the hospital earlier (Bentley 1988; Snow et al 1992). Another example would be if there were respondents who were reluctant to express their true opinion on the quality of the child's health care because they thought the provider or facility might find out about their responses. Other factors that may be related to the child's death (such as the caregiver's own health) also may have impacted their ability to recall events accurately. In addition, data obtained from the caregiver interviews relied on field researchers' translations (and therefore interpretations), which has the potential of reducing the reflection and impact of patients' original views (Aries et al 2007). Steps were taken to minimize these sources of error and potential bias. By conducting the interviews in the respondents' homes with Field Researchers from the community, it is hoped that the interview setting made respondents comfortable and made it less likely that they withheld their true opinions. In addition, assurances provided to participants during the informed consent process that there were no right or wrong answers, that their comments would be kept anonymous and confidential and that the interview was not in any way intended to be judgmental likely helped to minimize the sources of inaccuracies in the data. Further, the Field Researchers conducting the interviews had considerable health-related experience and were well versed on the experience of ill health in South Africa. Their skills and background knowledge, combined with pre-data collection training that included a focus on being sensitive to respondents' physical and mental 139 ability to answer interview questions and on recording respondents' statements verbatim, aimed to minimize problems related to poor recall and translation. In addition, the lack of both hospital records and death certificates (particularly with meaningful information) meant that most biomedical assessments of the cause of death were based solely on caregivers' descriptions of illness symptoms and the specific circumstances surrounding the death. However, in only one case did the biomedical team report they had insufficient information to identify one or more possible causes of death. The dearth of hospital records also made it impossible to validate, as originally intended, mothers' narratives regarding their care-seeking and the treatments children received in facilities. Finally, the findings of this study are not intended to be generalizable to other similar South African settings due to the fact that the study's focus is to provide an in-depth account of the situation within each site. However, because many of the socio-economic and cultural attributes of these sites are similar to those found in other townships and rural areas, there is no obvious reason that the results might not apply more generally. This has been referred to as "face generalizability" or "transferability" by qualitative research methodologists (Maxwell 1996; Whittemore, Chase & Mandle 2001). Strengths: This is a unique descriptive study that provides new and critical information about the factors associated with infant deaths in impoverished areas. The indepth interviews highlight the complex pathways and underlying mechanisms that precede infant deaths in high risk communities, including those that may have been previously undetected by quantitative research. Instead of focusing on what is happening and who is affected, this method provides new information to help understand why the 140 deaths occur. This information can support the development of recommendations for how service systems and public policies can better match the real life circumstances of women and infants at risk. Rarely are such recommendations based on client-generated data, although it can be expected that this will strengthen their relevance and appropriateness. In addition, the findings can enable local leaders and public health professionals to develop targeted interventions and policies that address factors associated with infant mortality and improve service systems and community resources. Further, this study helps to explain how the health system fits into the broader social context of the community in responding or failing to respond to the health needs of a family prior to the death of a child. By using a broad definition of what constitutes the 'health system,' it also provides information about the role of other providers such as private general practitioners and traditional healers - the people who are often the first point of care for families in South Africa (Republic of South Africa 2003; Richter 2003). Implications for Research, Policy and Programs Research implications: Because this was an exploratory, descriptive study, there are several implications for research activities that might further understanding of the content areas under investigation. For example, future efforts that utilize a probability sampling method could enable comparisons to be made among the respondents and inferences to be made to the general population. This could help to determine the caregiver sociodemographic characteristics (e.g., education level, family income) that are more or less likely to be associated with infant deaths in these particular settings. Such a sampling method also might be useful to conduct an analysis that compares infant deaths with 'near 141 misses,' i.e., infants who suffered significant illnesses but who did not die as a result of the illness. 'Near miss' analyses have been conducted with respect to maternal deaths and have been found to reveal important information about both deficiencies and positive elements in the provision of health care (Oladapo, Sule-Odu, Olatunji & Daniel 2005; Pattinson & Hall 2003). Future research efforts among caregivers of infants also might aim to develop a decision model (i.e., the 'rules' for when decisions are made) in order to predict caregiver actions. This would entail eliciting information on hypothetical illness situations in order to elucidate the probable sequencing of care-seeking when infants experience serious illnesses. In addition, although the social autopsy instrument utilized in this study incorporated aspects of the World Health Organization's standard verbal autopsy algorithms (Anker et al 1999), future efforts that utilize a full verbal autopsy instrument in combination with a social autopsy may yield more information to determine the cause of death in areas with poor hospital records or for deaths that occurred outside of facilities. Finally, in order to facilitate a more complete evaluation of the technical quality of care received in facilities, future research efforts could enlist health providers and staff as research partners to participate in the ongoing assessment of deaths occurring among their infant patients. Expansion of the current South African PPIP and Child PIP programs to additional facilities (while incorporating the social autopsy approach) would facilitate this effort. Policy and program implications: A better understanding of what failed the child during his or her final illness, either at home or in the care given to the child by various 142 providers outside the home, can guide the content of child health programs and the allocation of resources within them (Schumacher et al 2002). The results of this study indicate that prompt implementation of many simple and already well-recognized strategies could have a significant impact on child survival in these settings. However, initiatives developed to address the problem of infant death in these settings also must consider innovative and multifaceted approaches. For example, initiatives should take into consideration how to improve utilization of health services, while also determining how, and whether, the health system can better compensate for structural problems such as poverty and caregivers' lack of decision-making autonomy, and local explanatory models of childhood illnesses that may not encourage care-seeking at health services. Frameworks to initiate innovative approaches are already outlined in many of the policies and strategic plans of the national and provincial departments of health in South Africa. For example, the HIV/AIDS/STD Strategic Plan for South Africa expresses the importance of collaborating with traditional healers to improve care-seeking behaviors, to improve referral systems between traditional and allopathic services, and to sensitize public health sector workers regarding traditional medicines (South African Department of Health 2000). The challenge, however, is that the specific activities needed to implement this type of collaboration at the local level have not been identified for health workers and administrators. Additional policy and program implications of the study findings are outlined below. Health education: Several key informants in both sites expressed the need for health education (either through the media, community workshops or via Community Health Workers) to improve knowledge among caregivers about appropriate feeding, hygiene, 143 infant danger signs and proper care of sick infants. One hospital matron (Umlazi) suggested that these messages be introduced to women starting in pregnancy, for example, when they present at antenatal care clinics, and then continued at each subsequent pediatric contact. Another hospital matron (Umzimkhulu) suggested that Community Health Workers be given in-service trainings to ensure that they are able to teach women in the community how to recognize severe illnesses and when to seek care. However, because lack of decision-making autonomy was identified as an important problem facing women in these settings, other family members (particularly grandparents and husbands/partners) should be targets of health education messages as well. Two key informants (both public sector nurses in Umzimkhulu) suggested that local health education workshops open to the entire community be held on a broad range of maternal and child health issues including those listed above. Further, the education messages given should be sensitive to and incorporate local explanatory models of illness causation and cultural practices. Initiatives that do not address such local cultural issues may face substantial challenges or, in fact, be ineffective (Kauchali, Rollins, Bland & van den Broeck 2004). Because lack of financial resources (for example, to pay for transport to reach facilities) also was identified among many respondents, health education messages could be incorporated into development initiatives that aim to improve women's empowerment and economic stability. Access to care: Several initiatives could be implemented to address current access to care problems. For example, some caregivers reported significant delays when they attempted to utilize ambulance services, or that the ambulance never actually arrived. This suggests that local health authorities must prioritize how to ensure the efficiency and 144 adequacy of local emergency vehicle services. If such services cannot be expanded, government authorities should work with local community leaders to develop initiatives that reimburse families for the cost of private transportation services. In addition, expansion or implementation of both mobile services and community health workers could support the work of the health services, particularly within informal settlement areas and 'deep rural' areas where families report problems accessing care. Key informants in both sites stated this need: 'For the area of Umzimkhulu, you will find that there are few of these carers, especially because they are not being paid. So it is not easy for them to go every day up and down [throughout the villages]. It is not a process that is working fine the way it's supposed to be.' (Hospital Matron, Umzimkhulu) 'We've asked the health department to increase the number of community health workers. Here in Umlazi, we've got 46. And it's a drop in an ocean. Forty-six cannot do the informal structures, the formal [areas], the creches....' (Hospital Matron, Umlazi) Quality of care: The findings of this study point to the need to improve the quality of health care provided to infants by all types of providers (i.e., public, private allopathic, and traditional) operating in the sites. Specific quality of care areas in need of improvement include the recognition of the symptoms of serious illness, referral criteria, hospital admission and discharge criteria, as well as an improvement in the implementation of case management protocols (e.g., through better supervisory methods to ensure that protocols are followed) and better adherence to PMTCT program guidelines. In addition, since caregivers had very specific ideas about what constituted quality care (for example, timely assessment and respect) these attributes need to be incorporated better into staff training programs. As Aguilar et al (1998, p 29) state, 145 'Providers can also use the narratives [obtained via a social autopsy] to teach appropriate standardized case management and counseling skills.' Further, the findings revealed clear cases of mismanaged communication between clinical staff and caregivers. For example, some caregivers reportedly returned home after a consultation without a clear understanding of how to continue to treat the child at home, or when to return for additional care. In addition, many caregivers reported not knowing why their baby died. The principles outlined in the South African Patient's Bill of Rights, typically posted within public health facilities, must be better operationalized so that caregivers know it is their right to ask providers (and to understand) what happened. This knowledge is critical to prevent future deaths within the same families. Key informants suggested that better working conditions and incentives for public sector staff are needed in order to improve the quality of care that these employees provide. A recent salary increase for public sector nurses (instigated in response to the 2007 public sector strike) might assist in this regard, as might the additional allowance instituted by the national Department of Health for personnel working in certain areas based on a so-called 'in hospitability index' (Reid 2006). Quality of care provided by other providers in the community: As stated above, many of the identified problems with quality of care (particularly with respect to poor recognition of serious illnesses, inadequate referral to the hospital, and inappropriate or inadequate treatments) also were apparent among both GPs and traditional healers consulted. One strategy to improve private providers' quality of care that may be effective within the South African context is to motivate them via financial incentives (e.g., subsidized vaccines, provision of free drug samples and other materials), 146 certificates and posters they can display that show they have completed specific training programs, or advertisements to the community so that families are aware of appropriate practices and the care they are entitled to receive (Tawfik, Northrup & Prysor-Jones 2002). In addition, linking with drug companies to improve management of childhood illnesses may be an effective strategy in South Africa where the pharmaceutical industry is well established. Strategies also are needed to improve the quality of care provided by traditional healers. Almost all key informants felt strongly that better linkages between public services and traditional healers are needed to accomplish this goal. As one hospital matron (Umlazi) said, 7 would look at this closer in this sense: if we bring them along, we'll be teaching them to change their practices that are not healthy or good for the baby. If I were the Department of Health, I would call them to come closer, work with us, teach them to use homeopathic medicines and tell them that we can change the traditional medicines to western ones inform of supplements, mixtures, capsules, tablets, the very same medicines that they are using. And how they should preserve it, not to get rotten. They really need training on how to prepare their own medicines in a better way.' Some of the traditional healers interviewed as key informants stated that they also would welcome the opportunity to undergo additional training from health providers or non-governmental organizations. As one Sangoma from Umzimkhulu stated, 'If the traditional healers can work together with the health services more people will be healthy and won't die.' Several examples of successful collaborative efforts exist in the literature, particularly around HIV/AIDS prevention (Green, Zokwe & Dupree 1995; Giarelli & Jacobs 2003). In this study, some of the specific strategies suggested by key informants to improve the 147 quality of care provided by traditional healers and to integrate them better with health services include: • conducting training workshops on key infant and child health issues, infant danger signs and when to refer to hospital, how to ensure appropriate dosages, and the harmful effects of some traditional medicines • providing a space/center for them to attend to clients, to access supplies (e.g., gloves and condoms) and health education materials for their clients, and participate in trainings/workshops, and • recruiting traditional healers to act as partners for patient tracing, long term follow up, and counseling. Efforts to improve collaboration between traditional healers and health services must include trainings for health service staff as well to sensitize them to the importance of having a partnership and to provide them with specific guidance as to how collaborations will function. Conclusions This study provides new information regarding the context in which infant deaths occurred in two under-resourced South African settings, the factors impacting caregivers' willingness or ability to seek care for their sick children, and factors that contributed to a breakdown in the health 'system' for these children. The results demonstrate some of the very specific ways that poverty, limited autonomy in decisionmaking, poor access to and quality of health care, and local understandings of illnesses combine to result in high rates of (mostly preventable) infant death. 148 These findings reiterate the main premise of the 1984 Mosley & Chen Analytic Framework for Child Survival, utilized within the conceptual framework for this study, which is that socioeconomic factors, cultural factors, and biologic disease processes often function as inter-connected determinants of survival. The relationship between these factors can have particularly severe consequences for children, among the most vulnerable citizens in any society (Balch, Johnson & Morgan 1995). This suggests that more than just targeted public health interventions are needed to address the problems identified in this study. Indeed, the political economy of health in under-resourced settings such as those in this study must be addressed if there are to be significant and sustainable reductions in infant mortality rates. The caregivers in this study faced multiple challenges as they tried to save their babies, and all suffered terribly when their efforts failed or when they were failed by the health system. The fact that so many of the factors associated with the deaths were identified as 'avoidable' suggests that the goal of reducing the burden of infant death in these communities is attainable and should be a policy priority. 149 APPENDICES APPENDIX A: Key Informant Interview Guide APPENDIX B: Caregiver Interview Instrument APPENDIX C: Caregiver Interview Instrument Newborn Supplement APPENDIX D: Study Advisory Group members APPENDIX E: Informed consent forms (English, Xhosa and Zulu versions) APPENDIX F: Data abstraction form for medical records APPENDIX G: South African Perinatal Problem Identification Programme (PPIP) and Child Healthcare Problem Identification Programme (Child PIP) Code Lists of Avoidable and Modifiable Factors APPENDIX H: Detailed tables based on caregiver and biomedical assessments of causes of death (Manuscript 3) H. 1 Caregiver and biomedical assessments of cause of death H.2 Summary of factors associated with infant deaths, as assessed by caregivers and biomedical panel 150 APPENDIX A: KEY INFORMANT INTERVIEW GUIDE FACE SHEET PQl. Study Site Umzimkhulu • Umlazi D PQ2.Interviewer(s) PQ3. Occupation of key informant PQ4. Date and time of first attempt at interview / / / / / / Time: PQ5. Date and time arranged for second interview attempt Time: PQ6. Data and time arranged for final interview attempt Time: 151 1. In your opinion, how easy or hard is it for a mother to get the health care services she needs for her sick baby in Umzimkhulu/Umlazi (Probe regarding different types of health care, e.g., public health services, traditional healers, pharmacists.) If a mother needs some other type of social support, how hard do you think it is for that mother to get what she needs? End topic with, "Is there anything else you would like to add?") 2. How desirable would you say the health care and support services available to families with infants in Umzimkhulu/Umlazi are? In other words, do you think the quality of services is good or do you think there are problems with quality? What are the reasons a mother with a very sick infant might not try to get care from public health services for her infant? (Probe about the quality of other sources of services, e.g., traditional healers, pharmacists, community health workers, etc. End topic with, "Is there anything else you would like to add? ") 3. In what ways might the behaviors of mothers and caregivers in Umzimkhulu/ Umlazi contribute to poor infant health or infant death? What do you think are the reasons for these behaviors? End topic with, "Is there anything else you would like to add? ") 4. Please talk about any other factors or barriers that, in your opinion, contribute to the high number of infant deaths in Umzimkhulu/Umlazi. These might be factors that relate to community and health care services, to the way households function, to the way mothers care for their infants, or to the infants themselves. End topic with, "Are there any other important factors or barriers that you think contribute to infant deaths in Umzimkhulu/ UmlazP. ") 5. Do you have any recommendations for improving health care for women and their infants in Umzimkhulu/UmlazP. What are some important opportunities that should be considered and perhaps incorporated into programs? What do you think the most important strategies are that should be taken in order to save infants? End topic with, "Are there any other recommendations that you would like to make?") CLOSING THE INTERVIEW Thank you so much for taking the time to speak with me today. Your comments are very valuable and will help us to better understand the problems faced by families with sick babies. Please be assured that your comments will be kept anonymous. As soon as the study is complete, we will present a summary of our findings at (name of community forum to be determined) which you are very welcome to attend. Do you have any additional questions you would like to ask about the study we are conducting? (Answer any questions the respondent asks as best as you are able.) Thank you again. I sincerely appreciate your time. 152 APPENDIX B: CAREGIVER INTERVIEW INSTRUMENT I. INTRODUCTORY DATA A. Participant code: B. Interviewer code: C. Mother's initials: Initials: D. Date of infant's birth (dd/mm/yyyy): DOB: E. Date of interview (dd/mm/yyyy): DOI: / / / / II. CHOOSING THE CORRECT RESPONDENT QUESTIONS AND ANSWERS FILTERS F. What is your relationship to Mother the baby? Father Grandmother If more than one person is Grandfather present for interview, check Aunt/Uncle all that apply Sibling Other relative (specify) Non-relative caregiver G. Where is the baby's birth Deceased mother? In hospital/care facility Living elsewhere Living here but ill Other (specify) Don't know Declined H. Were you the baby's main Yes caregiver during his/her No illness? I. Who was the baby's main His/her mother caregiver during the illness? His/her father Grandmother Grandfather Aunt/Uncle Sibling 153 CODING 1 2 3 4 5 6 SKIP TO — • Ql 8 1 2 3 4 88 99 1 2 1 2 3 4 5 6 • Q4 QUESTIONS AND FILTERS J. Is this person available to speak with us either now or at alatertime? ANSWERS CODING SKIP TO Other relative (specify) Non-relative caregiver Don'tknow Declined Yes, now Yes but only later No 8 88 99 1 2 3 —• ~~> Yes No 1 2 — • Q4 * repeat i L end interview K. (To new respondent): Were you the baby's main caregiver during his/her illness? L. Set up alternative date/ time to speak with primary caregiver if not available immediately. Date / / Time: Ilia. QUESTIONS ABOUT THE BABY'S FATHER Only ask these questions of mothers - not primary caregivers QUESTIONS AND FILTERS Ql. Is the father of the baby living with you now? Q2. Was he living with you at the time of the baby's death? Q3. What is the father's work activity (job)? (specify) ANSWERS CODING Yes No Declined to answer 1 2 9 Yes No Declined to answer 1 2 9 SKIP TO l_ Don't know/Declined to answer 99__| Q6 Confirm age: years Hlb. GENERAL CHARACTERISTICS OF THE CAREGIVER Q4. Caregiver's date of birth (dd/mm/yyyy): Q5. Last standard passed: 154 / / IV. DISTANCE TO SERVICES Ask of all respondents Q6. How do you usually get to the nearest clinic? D 1 Walk • 2 Taxi/bus u 3Q w n vehide (Tick one response only) D 4 Other (specify) D 9 Don't know/Declined Q7. How long does it take you to get to the nearest clinic? • Don't know/Declined Q8. How much does it cost to get to the nearest clinic? R • Don't know/Declined • 1 Walk • 2 Taxi/bus u 3Qwn vehide • 4 Other (specify) • 9 Don't know/Declined Q9. How do you usually get to the nearest hospital? (Tick one response only) Q10. How long does it take you to get to the nearest hospital? • Don't know/Declined Ql 1. How much does it cost to get to the nearest hospital? R D Don't know/Declined V. BACKGROUND INFORMATION ON INFANT Q12. Age of child at time of death (in months or weeks): Months: Weeks: (**Ifbaby was born in a facility and died after birth without leaving hospital, please switch to the Newborn Supplement instrument now**) Q13. Child's address at time of death: Q14. First (given) name of child: Q15. Sex of child D 1 Male D 2 Female Q16. Do you have a birth certificate for the baby? D 1 Yes D 2 No Q17. Did you apply for a child support grant for the baby? • 1 Yes D 2 No (If no, skip to Q20) Q18. If yes to Q17: Did you receive a child support grant for the baby? • 1 Yes D 2 No (If no, skip to Q20) 155 Q19. If yes to Q18: How long did it take you to receive the grant after you applied for it? Q20.Where did the baby die? • 1 Inpatient (hospital) • 2 ER/Outpatient (hospital) • 3 DOA (hospital) D 4 Home • 5 Clinic • 6 Other (specify) Q21. Specify name of facility (if appropriate) Q22a. Do you have a death certificate for the baby? D 1 Yes (ask to see it and skip to Q23) 0 2 No (continue with Q22b) Q22b. If no to Q22a: Do you know what the cause of death was? D 1 Yes (specify) D2No • 9 Don't know/Declined INFORMATION FROM DEATH CERTIFICATE Q23. Date of infant's death (dd/mm/yyyy): DOD: / / Q24.Cause(s) of death noted on death certificate Q25. Do you have a Road to Health Card for the baby? • 1 Yes (ask to see it and continue to Q25a) • 2 No (skip to Q26) INFORMATION FROM ROAD TO HEALTH CARD (mark a check in the box next to each if child received immunisation) Q25a. • BCG Q25b. • Polio O Q25c. D Polio 1 Q25d. • DPT-HepB-Hib 1 Q25e. • Polio 2 Q25f. Q25g. Q25h. Q25i. Q25j. • DPT-HepB-Hib 2 • Polio 3 • DPT-HepB-Hib 3 D Measles • Vitamin A Q25k. Child's last recorded weight on RTH Card: 156 Q251. Date of child's last recorded weight on RTH Card (or age of child when weighed): Date: / /_ Age: months or weeks Q25m. Add all total # visits reflected on RTH Card (including for immunizations): visits Q25n. Please copy down any other notes written on Road to Health Card below and continue on the back of this page if necessary. (continue on back of page if necessary) 157 VI. MOTHER'S DESCRIPTION OF HER PREGNANCY, LABOUR AND DELIVERY (Do not ask of primary caregivers - only ask of mothers) Q26. Please first tell me about your pregnancy. Prompts: How did you feel during your pregnancy? How would you say your health was? (Probe on both mental and physical health. If respondent describes any mental or physical health problems, ask: Can you tell me more about that?) How would you say you felt emotionally? (If respondent describes any negative emotions, again ask for more information about those feelings.) Overall, would you say this was an easy or difficult pregnancy? In what ways was it easy/difficult? Was there anything else important that happened during your pregnancy that you can share (for example, with your relationship, your family, money, etc.)? (continue on back of page if necessary) 158 SUB-QUESTIONS ON CARE DURING PREGNANCY (Do not ask ofprimary caregivers - only ask of mothers) I would like to ask some specific questions regarding how you felt about the care you received during your pregnancy. Interviewer: These questions are to be used only if the information has not already been provided by the respondent. Do not ask any questions that duplicate information already obtained. Also, do not read the listed answers unless the respondent needs clarification. QUESTIONS AND FILTERS Q27. Did you receive any antenatal care during the pregnancy? Q28. Where did you go to receive antenatal care? (specify facility or type of provider) Q29. How many times did you receive antenatal care during the pregnancy? Q30. Did any of the following make it difficult for you to receive the care you wanted during your pregnancy? (Tick all that apply) Q31. How long did you usually have to wait when you arrived for your antenatal visits? (specify) Q32. How long did the doctor or nurse usually spend with you during your antenatal visits? Q33. What advice, if any, were you given on how to take care of yourself during pregnancy? ANSWERS CODING Yes No Don't know Declined 1 z 88 99 Don't know Declined 88 99 Specify number of times Don't know Declined 88 99 I had no one to take care of my other children I did not feel well enough to go for care I did not know where to go... I had no problems Other (specify) Don't know Declined 88 99 Don't know Declined 88 99 Don't know Declined 88 99 Don't know Declined 88 99 159 1 2 3 4 SKIP TO ~*Q36 QUESTIONS AND FILTERS Q34. Were the hours the office or clinic was open convenient for you? Q35. Please tell me how you felt about how the staff treated you while you were receiving care. ANSWERS CODING Don't know Declined 88 99 Don't know Declined 88 99 SKIP TO Q36. Is there anything else you would like to tell me about the pregnancy before we talk about labour and delivery? (Record additional comments on back of page if necessary) Q37. Do not ask ofprimary caregivers - only ask of mothers: Now please tell me about your labour and delivery experience with the baby. Prompts: Take me through the experience starting from when you first realised you were in labour. What happened next? Ask whether there is anything else after the respondent finishes or ask for clarification when it is needed (e.g., "What do you mean when you say...?"). Keep prompting until the respondent says there was nothing else. While recording, underline any unfamiliar terms. After the mother/care giver stops talking, ask: Is there anything else? (continue on back of page if necessary) 160 SUBQUESTIONS ON LABOUR AND DELIVERY CARE: (Do not ask of primary caregivers - only ask of mothers) I just want to make sure I have all the information I need about the care you received during labour and delivery so I have a few follow up questions. Interviewer: Do not ask any questions that duplicate information already provided by the respondent. Also, do not read the listed answers unless the respondent needs clarification. ANSWERS CODING SKIP TO QUESTIONS AND FILTERS Q38. How many weeks Number of months or weeks M: pregnant were you when W: (specifv) you delivered your baby? Don't know 88 Declined 99 Car 1 Q39. How did you go to Bus 2 the facility/provider 3 where you delivered your Train 4 Ambulance baby? 5 Taxi 6 On foot - • Q41 7 Provider came to home -* Q43 8 Delivered unattended at home.. - • Q43 Other (specify) Don't know 88 Declined 99 1 Q40. How difficult was it Very difficult 2 to find/get the transport? Somewhat difficult Not a problem 3 Don't know 88 Declined 99 1 Q41. How much time did Between 5-10 minutes it take to go there? Less than 30 minutes 2 Less than 1 hour 3 Approximately 1 hour 4 Between 1-2 hours 5 More than 2 hours 6 Don't know 88 Declined 99 1 Q42. How long after you Immediately 2 Less than 30 minutes arrived at the facility/care Less than 1 hour 3 provider in labour were 4 Approximately 1 hour you examined? (In other 5 words, how long did you Between 1-2 hours 6 More than 2 hours have to wait?) Don't know 88 Declined 99 161 QUESTIONS AND FILTERS Q43. When you delivered your baby, did it then have to go into a special intensive care unit or premature nursery at the hospital? Q44. Specify reason that baby was put into intensive care or premature nursery. Q45. How long did the baby have to stay in intensive care or the premature nursery? Q46. How would you rate the quality of care at this facility/provider where you delivered? CODING ANSWERS 1 Yes (specify reason in Q44) No Don't know Declined QQ Specify amount of time Don't know Declined 88 99 Good Fair Poor Don't know Declined 1 2 3 88 99 Q47. Can you be specific what was "good," "fair" or "poor" about the care the baby received? Don't know Declined Q48. Was the baby Yes (specify where) transferred to another No hospital or facility after it Don't know was born? Declined Q49. Why was the baby Lacked necessary equipment/ transferred? service child needed To get better care Because baby was still sick No doctor was available Other (specify) Don't know Declined Q50. How would you rate Good the quality of care at this Fair second facility/provider? Poor Don' t know Declined Q51. Can you be specific Don't know what was "good," "fair" or "poor" about the care Declined the baby received? 162 SKIP TO z 88 -•Q46 — -• ^ Q48 Q48 88 99 2 88 99 - -> Q52 ! - • Q52 1 2 3 4 88 99 1 2 3 88 99 88 99 - - • Q52 - • Q52 Q52. Interviewer: Include any additional notes about the labour and delivery in the space provided below. (continue on back ofpage if necessary). VII. MOTHER'S OR CAREGIVER'S DESCRIPTION OF CHILD'S ILLNESS Q53. Now please tell me in your own words about the baby's illness that led to death. Interviewer: Ask the mother/caregiver to take you through the entire experience starting from when she first realised the baby was not well. Continue asking, "Is there anything else?" after the respondent finishes and also be sure to ask for clarification when needed (e.g., "What do you mean when you say...?"). Keep prompting until the respondent says there was nothing else. While recording, underline any unfamiliar terms. After the mother/caregiver stops talking, ask: Is there anything else? Additional probe (if not mentioned spontaneously): Traditional healers are important in this community as they are sometimes easier to get to than the clinic and they can assist with both physical and spiritual problems. In general, what have your experiences been with traditional healers? Did you ever consult a traditional healer when your baby was sick? (Continue on back of page if necessary) 163 Take a moment to tick all items mentioned spontaneously in the open history questionnaire. Then probe for symptoms and/or diagnoses in bold/italics not mentioned: J. Diarrhoea (frequent loose or liquid stools) _2. Blood in the stools _3. Dehydration _4. Sunken fontanelle _5. Vomiting _6. Fever _7. Ear infection (otitis) _27. Kwashiorkor (Kwash) 28. Marasmus _29. Swollen legs or feet (oedema) _30. Hair turned red/yellow colour _31. Did not grow or gain/lost weight weight _32. Birth malformation _33. Very small/thin at birth, early _8. Pneumonia _9. Cough _10. Difficult breathing _ 34. Anaemia _ 11. Fast breathing _.35. Pale skin or palms _12. Indrawing of chest __36. White nails _13. Noisy breathing (stridor, grunting, wheezing) _14. Nostrils flaring with breathing _ 37. Thrush 38. HIV or AIDS _39. Swelling in the armpits _15. Measles _40. Swelling in the groin _16. Skin rash with bumps containing pus .41. Swelling in the abdomen _17. Skin rash (no bumps containing pus) _18. Cracked/peeling skin _42. Yellow eyes or yellow skin _19. Redness or drainage from the umbilical (jaundice) cord stump _20. Tetanus _21. Unconscious, unresponsive (coma) _22. Fits (spasms, convulsions) _23. Unable to suck/feed _24. Bulging fontanelle _25. Stiff neck _26. Slow development (milestones) 43. Accident/Injury _ 4 4 . SIDS/cot death 45. Abscess (specify where) 46. Other terms (specify) 47. Other terms (specify) 164 SUBQUESTIONS ON CARE-SEEKING DURING INFANT'S LAST ILLNESS: I would now like to make sure that I have all the information we need about your baby's last illness by asking some follow up questions. Interviewer: These questions are to be used only to fill in specific information that has not already been provided by the respondent. Do not ask any questions that duplicate information already obtained. Also, do not read the listed answers unless the respondent needs clarification. QUESTIONS AND FILTERS Q54. During the baby's last illness, after how much time from the beginning of symptoms did you recognise that he/she was having a problem or illness? Q55. What treatment did you give at home? (In Q56 below, specify exactly what was given) ANSWERS CODING Immediately Hours (specify) Days (specify) Months (specify) Died immediately Don't know Declined Oral rehydration solution Medicine Herbs Nothing Other Don't know Declined Q56. What exactly did you give the child? SKIP TO 0 \ 4 88 99 -k. CiQQ -w C\f\C\ ^ v^yo 1 2 3 A 5 oo 99 ^ vjoU ~* Q60 Q57. How often did you give it? Q58. For how long did you give this home treatment? Q59. Was there anyone who helped you or advised you on what to do for the child at home? Q60. Were you aware of any danger signs that indicated the child should go to the clinic or hospital? Yes (specify who) No Don't know Declined Yes No Don't know Declined 165 2 88 99 1 k. D 6 ° oo 99 *• l^Oz ~* Q62 QUESTIONS AND ANSWERS FILTERS Q61. If yes to Q60 above, ask the mother to specify what these signs were (e.g. floppy, losing consciousness, continual vomiting, coughing, etc.). Q62. Once a problem was Yes recognised, was the baby No taken for treatment? Don't know Declined No treatment necessary Q63. Why was the baby Not customary not taken for treatment? Cost too much Lack of funds Health facility too far Any other reason? Transportation not easy No one available to accompany Good quality care not available Mistreatment by health staff... Family did not allow Home care is better No time to go Did not know where to go... Died on the way to treatment.. Did not realize seriousness Other (specify in Q64) Don't know Declined CODING i i •Q65 2 88 ->• Q98 99 •Q98 A B C D E F G -»Q69 H I J K L M N O P 88 99 Q64. Please specify "other" reason for not seeking care. - • Q98 ~*Q69 -•Q69 --•Q69 -•Q69 166 u ON ON Immediately Hours (specify) Days (specify) Months (specify) Don't know Declined 00 00 Q65. How long after you recognised that there was a problem did you or your family take the baby for treatment? SKIP TO Q68 QUESTIONS AND FILTERS ANSWERS Q66. Why was the baby not taken for treatment sooner? Not customary Facility/provider too far Did not realize seriousness Cost too much Lack of funds No one to look after household Transportation not easy Safety concerns Other (specify in Q67) Don't know Declined Any other reason? CODING 1 2 3 4 5 6 7 8 9 88 99 SKIP TO ~*Q68 > Q68 •*. 0 6 8 Q67. Please specify "other" reason for not seeking care immediately. Q68. Which type of provider or facility did you first take the baby to for treatment during the last illness? Additional probe (if not mentioned spontaneously): Traditional healers are important in this community as they are sometimes easier to get to than the clinic and also they assist with spiritual - not just medical problems. Did you ever consult a traditional healer? Public Hospital Primary Health Care Clinic.... Mobile/Outreach Site NGO Clinic Private Hospital Private Clinic General Practitioner Community Health Worker.... Traditional Healer Spiritual/Religious Leader.... Relatives/Friends Other (specify) Don't know Declined 167 A B C D E F G H I J K 88 on yy —*Q70 QUESTIONS AND FILTERS Q69. Who was involved in making the decision that the baby should not go to a facility or provider to receive treatment? (check all that apply) Q70. Why did you choose that facility/provider? Q71. Who was involved in making the decision that the baby should receive treatment? (check all that apply) Q72. How did you take the baby to the facility/provider? CODING ANSWERS Child's mother/caregiver Child's father/Mother's partner Grandfather/Grandmother Brother/Sister Other family members Friends/Neighbours Field worker/CHW No one Other (specify) Don't know Declined Closest to home Good care provided there Familiar with facility/provider Other (specify) Don't know Declined Child's mother/caregiver Child's father/Mother's partner Grandfather/Grandmother Brother/Sister Other family members Friends/Neighbours Field worker/CHW No one Other (specify) Don't know Declined Car Bus Train Ambulance On foot Provider came to home Other (specify) Don't know Declined 168 SKIP TO 1 i 2 3 4 5 6 7 8 ->Q98 88 99 1 2 3 88 99 1 2 3 4 5 6 7 8 88 99 1 2 3 4 5 6 -> Q74 7 ~+ y / o 88 99 - • Q76 ~*Q76 QUESTIONS AND FILTERS Q73. How difficult was it to find/get the transport? Q74. How much time did it take to go there? Q75. How long after the baby first arrived at the facility/care provider was he/she examined? (In other words, how long did you have to wait?) Q76. What type of provider first treated the baby? ANSWERS CODING Very difficult Somewhat difficult Not a problem Don't know Declined Between 5-10 minutes Less than 1 hour Approximately 1 hour Between 1-2 hours More than 2 hours Don't know Declined Immediately Less than 30 minutes Less than 1 hour Approximately 1 hour Between 1-2 hours More than 2 hours Don't know Declined Qualified doctor Nurse/Midwife Health Assistant Community Health Worker. Traditional Healer/ Practitioner Spiritual/Religious Leader.... Other (specify) Don't know Declined SKIP TO 1 2 3 88 99 1 2 3 4 5 6 88 99 1 2 3 4 5 6 88 99 1 2 3 4 5 6 88 99 Q77. What treatment was given to the baby? Anything else? Q78. Was the baby admitted to the facility? Don't know Declined Yes No Declined 88 99 1 2 99 169 —-• Q83 QUESTIONS AND FILTERS Q79. Did the provider ask you to do something at home for the baby's treatment? ANSWERS CODING Yes No Don't know Declined 1 2 88 99 SKIP TO -•Q83 > Q80. What did the provider ask you to do at home? Q81. Were you able to do Yes, everything all the things the provider Partially yes, partially no... asked you to do? No Don't know Declined Q82. (Ifpartially YES/NO, or NO): Why could you not do them? Don't know Declined Q83. Did the baby's Improved condition improve after No change treatment or did it stay Worsened the same or worsen? Don't know Declined Q84. How long after Hours (specify) treatment did the baby Days (specify) die? Months (specify) Don't know Declined Q85. How would you rate Good the quality of care the Fair baby received at this first Poor facility/provider! Don't know Declined Q86. Can you be specific what was "good," "fair" or "poor" about the care the baby received? Don't know Declined 170 1 2 3 — •• Q83 05 "*" Q83 * Q83 99 88 99 1 2 3 88 99 88 99 1 2 3 88 99 88 99 • Q87 — > Q87 QUESTIONS AND FILTERS Q87. Did the facility/ provider refer the baby to another facility/provider for care? ANSWERS CODING Yes No Don't know Declined 1 2 88 99 Q88. Did you decide on your own to take the baby to another facility/provider for care? Q89. Where was the baby referred (or where did you take the baby next)? Yes No Don't know Declined Home Public Hospital Primary Health Care Clinic. Outreach Site NGO Clinic Private Hospital Private Clinic General Practitioner Community Health Worker Traditional Healer Spiritual/Religious Leader.. Other (specify) Don't know Declined Lacked necessary equipment/ service child needed To get better care Because baby was still sick.... No doctor was available Other (specify) Don't know Declined Immediately Hours (specify) Days (specify) Months (specify) Did not go Don't know Declined 1 2 88 99 A B C D E F G H I J K Q90. What was the reason given for the referral (or why did you decide to take the baby to another facility/provider)! Q91. How long after the baby was seen at the first facility/provider was it sent/taken to the second place? 171 SKIP TO * Q89 — -•Q98 >Q98 — 88 99 1 2 3 4 88 99 I 2 3 4 5 88 99 -•Q94 ' *" Q94 * Q94 QUESTIONS AND FILTERS Q92. Why was the baby not taken there for treatment? Any other reason? ANSWERS CODING No treatment necessary Not customary Cost too much Lack of funds Health facility too far Transportation not easy No one to accompany her , , Quality care not available Mistreatment by health staff.. Family did not allow Home care is better Did not know how to go there No time to go Did not know where to go... Died on the way to treatment. Did not realize seriousness... Chose other treatment (specify inQ93) Other (specify in Q93) Don't know Declined A B C D E F G H I J K SKIP TO —>Q98 L M N O P Q R 88 on yy - • Q98 ^ hi AOQ Qyo Q93. Specify other treatment or other reason indicated above in Q92. Don't know Declined Q94. Did the baby receive treatment at the second facility/provider before his/her death? 88 99 Yes No Child died on the way Don't know Declined Q95. How would you rate Good the quality of care the Fair baby received at this Poor second facility/provider! Don't know Declined 1 L 3 88 99 1 2 3 88 yy 172 —>Q98 - • V0 ^9 7' ~+~ (£31 QUESTIONS AND FILTERS Q96. Can you be specific what was "good," "fair" or "poor" about the care the baby received? Q97. After this second facility/provider, was the baby referred to a third place (or did you decide on your own to take the baby somewhere else for care)? Q98. Aside from during the last illness, did the baby ever go for wellbaby care or treatment for an illness at another time? CODING ANSWERS Don't know Declined Yes, baby was referred Yes, I made the decision No Don't know Declined SKIP TO 88 99 ^IfYES, continue on referral suppleme nt sheets, otherwise continue here 1 2 3 88 99 1 Yes No Don't Know Declined z 88 —•Q135 QQ VIII. DESCRIPTION AND PERCEPTION OF INFANT'S HEALTH CARE Now we would like to ask you a few questions about the baby's health care in general, starting with the first place he/she received care after birth/discharge from the birth facility. QUESTIONS AND FILTERS Q99. When did the baby FIRST receive health care (either well-child care or for an illness) after he/she was born/discharged from birth facility? ANSWERS CODING Age of child (specify months or weeks) or Date of visit Don't know Declined M: W: 173 / / 88 99 SKIP TO QUESTIONS AND FILTERS Q100. From where did the baby first receive this care? Home Public Hospital Primary Health Care Clinic. Outreach Site NGO Clinic Private Hospital Private Clinic General Practitioner Community Health Worker. Traditional Healer Spiritual/Religious Leader... Other (specify) Don't know Declined By bringing health care provider to home By taking advice from health care provider Other (specify in Q102) Don't know Declined A B C D E F G H I J K -•Q103 00 ON 00 ON Q101. How was the baby treated at home? SKIP TO CODING ANSWERS 1 "•Q103 2 3 bo 99 "^0103 "** Q1UJ ~**Q103 Q102. Please specify the "other" way the baby was treated at home. Q103. Did the baby receive any (additional) treatments/ medicines? Yes (specify in Q104) No Don't know Declined 1 2 88 99 Yes No Don't know Declined 1 2 88 99 -•Q105 ' Q104. Specify treatments/ medicines from Q103. Q105. At any other time did you take the baby for well-child care or for care to treat an illness (aside from the baby's last illness which we've already talked about)? 174 ->Q135 ' QUESTIONS AND FILTERS Q106. Where did you take the baby (either well-child care or for an illness)? Q107. What symptoms made you/that person decide to get treatment for the baby? Q108. Why did you choose that facility/provider? Q109. How did you take the baby to the facility/pro viderl QUO. How difficult was it to find/get the transport? CODING ANSWERS Public Hospital Primary Health Care Clinic. Outreach Site NGO Clinic Private Hospital Private Clinic General Practitioner Community Health Worker. Traditional Healer Spiritual/Religious Leader... Other (specify) Don't know Declined Don't know Declined to answer Closest to home Good care provided there Familiar with facility/provider Other (specify) Don't know Declined Car Bus Train Ambulance Taxi On foot Provider came to home Other (specify) Don't know Declined Very difficult Somewhat difficult Not a problem Don't know Declined 175 SKIP TO A B C D E F G H I J 88 99 88 99 1 2 3 88 99 1 2 3 4 5 6 7 88 99 1 2 3 88 99 > QUI >Q113 QUESTIONS AND FILTERS Q U I . How much time did it take to go there? Ql 12. How long after the baby first arrived at the facility/care provider was he/she examined? Ql 13. What type of provider first treated the baby? ANSWERS CODING Between 5-10 minutes Less than 30 minutes Less than 1 hour Approximately 1 hour Between 1-2 hours More than 2 hours Don't know Declined Immediately Less than 30 minutes Less than 1 hour Approximately 1 hour Between 1-2 hours More than 2 hours Don't know Declined Qualified doctor Nurse/Midwife Health Assistant Community Health Worker. Traditional Healer/ Practitioner Spiritual/Religious Leader.... Other (specify) Don't know Declined SKIP TO 1 2 3 4 5 6 88 99 1 2 3 4 5 6 88 99 1 2 3 4 5 6 88 99 Ql 14. What treatment was given to the baby? Were there any other treatments? Ql 15. Was the baby admitted? Ql 16. Did the provider ask you to do something at home for the baby's treatment? Don't know Declined Yes No Declined Yes No Don't know Declined 88 99 1 2 99 1 2 88 99 Ql 17. What did the provider ask you to do at home? 176 — -•Q120 -•Q120 QUESTIONS AND FILTERS Ql 18. Did you do all the things the provider asked you to do? ANSWERS CODING Yes, everything Partially yes, partially no... No Don't know Declined 1 2 3 88 99 Don't know Declined Improved No change Worsened Don't know Declined Hours (specify) Days (specify) Months (specify) Don't know Declined Good Fair Poor N/A (treated at home) Don't know Declined 88 99 1 2 3 88 99 Don't know Declined 88 99 SKIP TO —- ^ Q 1 2 0 — •> Q120 — ->Q120 Ql 19. (Ifpartially YES/NO, or NO): Why could you not do them? Q120. Did the baby's condition improve after treatment or did it stay the same or worsen? Q121. How long after treatment did the baby die? Q122. How would you rate the quality of care the baby received at this first facility/provider! Q123. Can you be specific what was "good," "fair" or "poor" about the care the baby received? Q124. Did the facility/ provider refer the baby to another facility/provider for care? Q125. Even though the baby was not referred, did you decide on your own to take the baby to another facility/provider for care? 88 99 1 2 3 4 88 99 Yes No Don't know Declined 1 2 88 99 Yes No Don't know Declined 1 2 88 99 177 - -•Q134 — -•Q124 - -•Q124 *• Q126 -•Q134 — "*Q134 QUESTIONS AND FILTERS Q126. Where was the baby referred (or where did you take the baby next)! Q127. What was the reason given for the referral (or why did you decide to take the baby to another facility/provider)? Q128. How long after the baby was seen at the first facility/provider was the baby sent/taken to the second place? ANSWERS SKIP TO CODING Public Hospital Primary Health Care Clinic. Outreach Site NGO Clinic Private Hospital Private Clinic General Practitioner Community Health Worker Traditional Healer Spiritual/Religious Leader.. Other (specify) Don't know Declined Lacked necessary equipment/ service child needed To get better care No doctor was available Other (specify) Don't know Declined Immediately Hours (specify) Days (specify) Months (specify) Did not go Don't know Declined 178 A B C D E F G H I J 88 99 1 2 3 88 99 1 2 3 4 5 88 99 -•Q131 ' * • Q131 Q131 QUESTIONS AND FILTERS Q129. Why was the baby not taken there for treatment? Any other reason? Q130. Specify other treatment or other reason indicated above in Q129. Q131. Did the baby receive treatment at the second facility/provider before his/her death? Q132. How would you rate the quality of care the baby received at this second facility/provider? SKIP TO CODING ANSWERS No treatment necessary Not customary Cost too much Lack of funds Health facility too far Transportation not easy No one available to accompany Good quality care not available Mistreatment by health staffFamily did not allow Home care is better Did not know how to go there No time to go Did not know where to go... Died on the way to treatment. Did not realize seriousness... Chose other treatment (specify inQ130) Other (specify in Q130) Don't know Declined Don't know Declined A B C D E F G _£134 H I J K L M N O P — Q R 88 99 — +-Q134 "••Q134 88 99 Yes No Child died on the way Don't know Declined Good Fair Poor Don't know Declined 179 1 2 3 88 99 1 2 3 bo 99 —•Q134 —*Q134 • Q1J4 ** Q134 QUESTIONS AND FILTERS Q133. Can you be specific what was "good," "fair" or "poor" about the care the baby received? ANSWERS CODING Don't know Declined 88 99 SKIP TO Q134. Aside from those times we've already talked about, how many other times did the baby go for health care? Prompts: Where? When was this? What type of provider was seen? What was the treatment? Was the baby referred? If so, why and to where? Did the baby's health get better, stay the same, or get worse as a result of this treatment? (continue writing on back of page if necessary) 180 IX. SOCIAL SUPPORTS This is the last part of the interview. We would now like to ask you a few questions about any support you received while the baby was alive and also after (he/she) died. Husband/baby's father Respondent's mother/father.... Respondent's sibling Other relative Spiritual/Religious leader Friend Other children in HH Other (specify) (check all that apply) No one Don't know Declined Yes (specify in Q137) Q136. Since the loss of the baby, have you been No able to receive counseling Don't know or help from anyone? If Declined so, whom? Husband/baby's father Q137. Specify who Respondent's mother/father.... provided counseling or help in Q136. Respondent's sibling Other relative Spiritual/Religious leader Friend Other children in HH Other (specify) Don't know Declined Q138. Do you belong to a Yes community organization? No Declined Q135. When you were taking care of the baby, who could you talk to if you just needed someone to talk to about what was on your mind? Q139. What does the organization do? 181 A B C D E F G I 88 99 1 2 — 88 ->Q138 99 A B C D E F G 88 99 1 2 QQ yy -• Q140 X. CLOSING THE INTERVIEW Q140. Thinking back on this entire experience, what do you think would have made things better or easier for you? Is there anything you would try to do differently the next time? Q141. Please tell us any ideas you have for how health care facilities and providers can better serve families in (name of area) with sick infants. Q142. Is there anything else about the loss of the baby that you would like to share with us? (continue writing on back of page if necessary) Q143.0ur interview is now almost over but we just have two final questions. We are very interested in whether or not you feel it was a positive experience to talk to us today about your loss. For example, did you feel comfortable sharing your thoughts today? Do you think you will be able to help other families by sharing your story? Any comments or criticisms you have that might help us to make our study better would be very helpful. (Continue on back if necessary) 182 Q144. And finally, we have been talking with other mothers and families who have lost babies here in (name of area) and some of them have expressed an interest in talking with others who have had the same experience. If you think that connecting with these family members would be helpful to you, we would be happy to give you some contacts and to give them your contact information. Would you like us to do that? (If respondent says no, reiterate that you will not_ pass on any information about her to anyone else). • 1 Yes, please give them my contact information D 2 Yes, please give me any contact information you have D 3 No I do not wish to talk with anyone else Thank you so much for taking the time to speak with us today. Your comments are very valuable to us and will help us better understand the problems faced by families with sick infants. We will use your comments to inform health workers how they can better meet the needs of families in (name of area). Please be assured that your comments will be kept anonymous. Do you have any additional questions you would like to ask about the study we are conducting? (Answer any questions the respondent asks as best as you are able.) Thank you again. We are very sorry for your loss and we sincerely appreciate your time. XI. POST-INTERVIEW ASSESSMENT QUESTIONS AND FILTERS ANSWERS CODING PPQ1. Was another individual present or within hearing range during the interview? Yes No Not certain 1 2 3 PPQ2. Other interviewer comments or observations (about the home, the family, the way the interview went, non-verbal interactions, please note whether the house was a formal or informal structure): (Continue writing on back of page if necessary) 183 APPENDIX C: CAREGIVER INSTRUMENT NEWBORN SUPPLEMENT ****Use this version only if child never left the hospital **** I. INTRODUCTORY DATA F. Participant code: G. Interviewer code: I H. Mother's initials: Initials: I. Date of infant's birth (dd/mm/yyyy): DOB: J. Date of interview (dd/mm/yyyy): /____/ / / II. CHOOSING THE CORRECT RESPONDENT QUESTIONS AND FILTERS F. What is your relationship to the baby? If more than one person is present for interview, check all that apply G. Where is the baby's birth mother? H. Were you the baby's main caregiver during his/her illness? ANSWERS Mother Father Grandmother Grandfather Aunt/Uncle Sibling Other relative (specify) Non-relative caregiver Deceased In hospital/care facility Living elsewhere Living here but ill Other (specify) Don't know Declined Yes No 184 CODING SKIP TO 1 2 3 4 5 6 —• Ql • Q4 8 1 2 3 4 88 99 1 2 CODINGr QUESTIONS AND FILTERS ANSWERS I. Who was the baby's main caregiver during the illness? His/her mother His/her father Grandmother Grandfather Aunt/Uncle Sibling Other relative (specify) Non-relative caregiver Don't know Declined Yes, now Yes but only later No 8 88 99 1 2 3 Yes No 1 2 J. Is this person available to speak with us either now or at a later time? K. (To new respondent): Were you the baby's main caregiver during his/her illness? L. Set up alternative date/ time to speak with primary caregiver if not available immediately. Date / SKIP TO 1 2 3 4 5 6 — • end interview -> Q4 —• repeat I / Time: Ilia. QUESTIONS ABOUT THE BABY'S FATHER Only ask these questions of mothers - not primary caregivers QUESTIONS AND FILTERS Ql. Is the father of the baby living with you now? Q2. Was he living with you at the time of the baby's death? Q3. What is the father's work activity (job)? (specify) CODING ANSWERS Yes No Declined to answer 1 2 9 Yes No Declined to answer 1 2 9 Don't know/Declined to answer 185 99 SKIP TO - ] - • Q6 Illb. GENERAL CHARACTERISTICS OF THE CAREGIVER Q4. Caregiver's date of birth (dd/mm/yyyy): Q5. Last standard passed / / Confirm age: years IV. DISTANCE TO SERVICES Ask of all respondents Q6. How do you usually get to the nearest clinic? (Tick one response only) D 1 Walk • 2 Taxi/bus Q 3 0 w n vehicle D 4 Other (specify) • 9 Don't know/Declined Q7. How long does it take you to get to the nearest clinic? • Don't know/Declined Q8. How much does it cost to get to the nearest clinic? R D Don't know/Declined Q9. How do you usually get to the nearest hospital? D 1 Walk D 2 Taxi/bus (Tick one response only) Q 3 0 w n ven}cie D 4 Other (specify) • 9 Don't know/Declined Q10. How long does it take you to get to the nearest hospital? • Don't know/Declined Ql 1. How much does it cost to get to the nearest hospital? R D Don't know/Declined V. BACKGROUND INFORMATION ON INFANT Q12. Age of child at time of death (in months or weeks): Months: Weeks:. • 1 Male • 2 Female Q13. Child's address at time of death: Q14. First (given) name of child: Q15. Sex of child 186 Q16. Do you have a birth certificate for the baby? Q17.Where did the baby die? • 1 Yes D 2 No • 1 Inpatient (hospital) • 2 ER/Outpatient (hospital) D 3 DOA (hospital) • 4 Home • 5 Clinic • 6 Other (specify) Q18. Specify name of facility (if appropriate) Q19a. Do you have a death certificate for the baby? • 1 Yes D 2 No Interviewer: If respondent says she has a death certificate, ask to see it and use it to fill in the information below, otherwise just ask the mother the infant's date of death. Q19b. Date of infant's death (dd/mm/yyyy): DOD: / / Q19c.Cause(s) of death noted on death certificate • Not applicable/no death certificate II. MOTHER'S DESCRIPTION OF HER PREGNANCY, LABOUR AND DELIVERY Q20. Please first tell me about your pregnancy. Prompts: How did you feel during your pregnancy? How would you say your health was? (Probe on both mental and physical health. If respondent describes any mental or physical health problems, ask: Can you tell me more about that?) How would you say you felt emotionally? (If respondent describes any negative emotions, again ask for more information about those feelings.) Overall, would you say this was an easy or difficult pregnancy? In what ways was it easy/difficult! Was there anything else important that happened during your pregnancy that you can share (for example, with your relationship, your family, money, etc.)? (Continue on back of page if necessary) 187 SUB-QUESTIONS ON CARE DURING PREGNANCY: I would like to ask some specific follow up questions regarding how you felt about the care you received during your pregnancy. Interviewer: These questions are to be used only to fill in specific information that has not already been provided by the respondent. Do not ask any questions that duplicate information already obtained. Also, do not read the listed answers unless the respondent needs clarification. QUESTIONS AND FILTERS Q20a. Did you receive any antenatal care during the pregnancy? Q20b. Where did you go to receive antenatal care? (specify facility or type of provider) Q20c. How many times did you receive antenatal care during the pregnancy? ANSWERS CODING Yes No Don't know. Declined 1 288 99- Don't know. Declined 88 99 Specify number. Don't know Declined 88 99 Q20d. Did any of the following make it difficult for you to receive the care you wanted during your pregnancy? I had no one to take care of my other children I did not feel well enough to go for care I did not know where to go... No difficulties (Tick all that apply) Other (specify) Don't know Declined Q20e. Were you satisfied with the amount of time you had to wait when you arrived for your antenatal visits? SKIP TO H^Q20j 2 3 4 88 99 Yes/No Q20f. Were you satisfied with the amount of time the doctor or nurse spent with you during your antenatal visits? Yes/No Q20g. Were you satisfied with the advice you received on how to take care of yourself during pregnancy? Yes/No Q20h. Were you satisfied with the hours the office or clinic was open ? Q20i. Were you satisfied with understanding and respect the staff showed you as a person? Yes/No Yes/No Q20j. Is there anything else you would like to tell me about the pregnancy before we talk about labour and delivery? (continue on back of page if necessary) 188 Q21. Now please tell me about your labour and delivery experience. Prompts: Walk me through the experience starting from when you first realised you were in labour. What happened next? Ask whether there is anything else after the respondent finishes or ask for clarification when it is needed (e.g., "What do you mean when you say...?"). Keep prompting until the respondent says there was nothing else. While recording, underline any unfamiliar terms. After the mother/caregiver stops talking, ask: Is there anything else? (continue on back of page if necessary) 189 Q22. Now please tell me in your own words about the baby's illness that led to death. Interviewer: Ask the mother/caregiver to walk you through the experience starting from when she first realised the baby was not well. Continue asking, "Is there anything else?" after the respondent finishes and also be sure to ask for clarification when needed (e.g., "What do you mean when you say... ?"). Keep prompting until the respondent says there was nothing else. While recording, underline any unfamiliar terms. After the mother/caregiver stops talking, ask: Is there anything else? Additional probe (if not mentioned spontaneously): Traditional healers are important in this community as they are sometimes easier to get to than the clinic and also they assist with spiritual - not just medical - problems. In general, what have your experiences been with traditional healers? Did you ever consult a traditional healer when your baby was sick? (continue on back of page if necessary) 190 Take a moment to tick all items mentioned spontaneously in the open history questionnaire on the baby's illness. Then probe for symptoms and/or diagnoses in bold/italics not mentioned: 1. Diarrhoea (loose or liquid stools) 2. Blood in the stools 3. Dehydration 4. Sunken fontanelle 5. Vomiting 6. Fever 7. Infection 8. Pneumonia _ 9 . Cough 10. Difficult breathing 11. Fast breathing 12. Indrawing of chest 13. Noisy breathing (stridor, grunting, wheezing) 14. Nostrils flaring with breathing 15. Skin rash with bumps containing pus 16. Skin rash (no bumps containing pus) 17. Cracked/peeling skin 18. Redness or drainage from the umbilical cord stump 19. Tetanus 20. Unconscious, unresponsive (coma) 21. Fits (spasms, convulsions) 22. Unable to suck/feed 23. Bulging fontanelle _ 2 4 . Stiff neck 25. Swollen legs or feet (oedema) 26. Did not grow/gain weight or lost weight 27. Birth malformation 28. Very small or very thin at birth, or early 29. Anaemia 30. Pale skin or palms 31. White nails 32. Thrush _J3. HIV or AIDS 34. Swelling in the armpits 35. Swelling in the groin 36. Swelling in the abdomen 37. Yellow eyes or Yellow skin (jaundice) 38. Accident/Injury 191 SUBQUESTIONS ON LABOUR, DELIVERY CARE, AND THE BABY'S DEATH: I just want to make sure I have all the information I need about your experience after the baby was born so I have a few follow up questions. Interviewer: These questions are to be used only to fill in specific information that has not already been provided by the respondent. Do not ask any questions that duplicate information already obtained. Also, do not read the listed answers unless the respondent needs clarification. QUESTIONS AND FILTERS Q22a. How many weeks pregnant were you when you delivered your baby? Q22b. How did you go to the facility/provider where you delivered your baby? Q22c. How difficult was it to find/get the transport? Q22d. How much time did it take to go there? ANSWERS CODING Number of weeks (specify) Don't know Declined Car Bus Train Ambulance Taxi On foot Provider came to home Delivered unattended at home Other (specify) Don't know Declined Very difficult Somewhat difficult Not a problem Don't know Declined Between 5-10 minutes Less than 30 minutes Less than 1 hour Approximately 1 hour Between 1-2 hours More than 2 hours Don't know Declined 192 SKIP TO 88 99 1 2 3 4 5 6 7 -> -• Q22d Q22q 8 - -> Q22q 88 99 1 2 3 88 99 1 2 3 4 5 6 88 99 QUESTIONS AND FILTERS Q22e. How long after you arrived at the facility/care provider in labour were you examined? (In other words, how long did you have to wait?) Q22f. How long were you in labour in total? Q22g. When you delivered your baby, was it put in a special intensive care unit or premature nursery? Q22h. Specify reason that baby was put into intensive care or premature nursery. Q22L Would you rate the quality of care at this facility/provider where you delivered as good, fair or poor? Q22j. Can you be specific what was "fair" or "poor" about the care the baby received? Q22k. Was the baby transferred to another hospital or facility after it was born? CODING ANSWERS Immediately Less than 30 minutes Less than 1 hour Approximately 1 hour Between 1-2 hours More than 2 hours Don't know Declined 1 2 3 4 5 6 88 99 (specifv hours) Don't know Declined 88 99 Yes (specify reason in Q22h) No Don't know Declined 1 z 88 99 Good Fair Poor Don't know Declined 1 2 3 88 99 Don't know Declined 88 99 Yes (specify where) No Don't know Declined 2 88 99 193 SKIP TO -•Q22i - -*- Q22k - - • Q22k - • Q22k QUESTIONS AND FILTERS Q221. Why was the baby transferred? Q22m. How long after the baby was transferred to this new facility/ provider did the baby die? Q22n. Did the facility provide you with any counseling after the baby died? Q22o. Would you rate the quality of care at this second facility/provider as good, fair or poor? Q22p. Can you be specific what was "fair" or "poor" about the care the baby received? ANSWERS CODING Lacked necessary equipment/ service child needed To get better care Because baby was still sick. No doctor was available Other (specify) Don't know Declined davs SKIP TO 1 2 3 4 88 99 hours Yes (specify kind of counseling) No Don't know Declined Good Fair Poor Don't know Declined 2 88 99 1 2 3 88 99 Don't know Declined 88 99 —• Q22q —• Q22q —*Q22q Q22q. Interviewer: Include any additional notes about the labour and delivery in the space below and continue on back of page if necessary. 194 III. SOCIAL SUPPORTS This is the last part of the interview. We would now like to ask you a few questions about any support you received after the baby died. Q23a. Since the loss of the baby, have you been able to receive counseling or help from anyone? If so, whom? Q23b. Specify who provided counseling or help in Q23a. Yes (specify in Q23b) No Don't know Declined Husband/baby's father Respondent's mother/father Respondent's sibling Other relative Spiritual/Religious leader... (Tick all that apply.) Friend Other children in HH Other (specify) Don't know Declined Q24a. Do you belong to a Yes community organization? No Declined 1 -•Q24a 88 99 A B C D E F G 88 99 1 2 99 — -> Q25 Q24b. What does the organization do? IV. CLOSING THE INTERVIEW Q25. Please tell us any ideas you have for how health care facilities and providers can better serve pregnant women in (Umlazi or Umzimkhulu). (continue on back if necessary) 195 Q26. Thinking back on this entire experience, what do you think would have made things better or easier for you? Is there anything you would try to do differently the next time? Q27. Is there anything else about the loss of the baby that you would like to share with us? (continue on back if necessary) Q28. Our interview is now almost over but we just have two final questions. We are very interested in whether or not you feel it was a positive experience to talk to us today about your loss. For example, did you feel comfortable sharing your thoughts today? Do you think you will be able to help other families by sharing your story? Any comments or criticisms you have that might help us to make our study better would be very helpful. (continue on back if necessary) 196 Q29. And finally, we have been talking with other mothers and families who have lost babies in (name of area) and some of them have expressed an interest in talking with others who have had the same experience. If you think that connecting with these family members would be helpful to you, we would be happy to give you some contacts and to give them your contact information. Would you like us to do that? (If respondent says no, reiterate that you will not pass on any information about her to anyone else). • 1 Yes, please give them my contact information • 2 Yes, please give me any contact information you have D 3 No I do not wish to talk with anyone else Thank you so much for taking the time to speak with us today. Your comments are very valuable to us and will help us better understand the problems faced by families with sick infants. We will use your comments to inform health workers how they can better meet the needs of families in (Umlazi or Umzimkhulu). Please be assured that your comments will be kept anonymous. Do you have any additional questions you would like to ask about the study we are conducting? (Answer any questions the respondent asks as best as you are able.) Thank you again. We are very sorry for your loss and we sincerely appreciate your time. V. POST-INTERVIEW ASSESSMENT QUESTIONS AND FILTERS PPQ1. Was another individual present or within hearing range during the interview? ANSWERS Yes No Not certain CODING 1 2 3 PPQ2. Other interviewer comments or observations (about the home, the family, the way the interview went, non-verbal interactions): ( continue on back of page if necessary) 197 APPENDIX D: STUDY ADVISORY GROUP MEMBERS Members based in Umzimkhulu Sister Nompila, Assistant Manager, Rietvlei Hospital Chief Mchunu, Emachunwini Village, Rietvlei Makosi Mncwabe Mumsy, Sangoma Mrs Nozuko Ngcaweni, Community Health Worker, Ibisi Clinic Members based in Umlazi Mrs O Shandu, Matron, Prince Mshiyeni Memorial Hospital Mr MP Cele, Inyanga Mrs Shabalala, Local Government Councilor, Ward 3 Other advisors to the study Mickey Chopra, Director of Health Systems Research, Medical Research Council, Cape Town Debra Jackson, Professor, School of Public Health, University of the Western Cape Tanya Doherty, Senior Researcher, Health Systems Trust Mark Colvin, Senior Scientist, Centre for AIDS Development, Research and Evaluation (CADRE) Mark Patrick, Cindy Stevens, and Roopesh Bhoola, Consultants to the Perinatal Problem Identification Programme (PPIP) and the Child Health Problem Identification Programme (Child PIP) 198 APPENDIX E: INFORMED CONSENT FORMS (ENGLISH, XHOSA AND ZULU VERSIONS) GOOD START INFANT MORTALITY SUB-STUDY Information for Participants PURPOSE OF STUDY This study is titled, "The Health and Social Context of Infant Death." The purpose of this study is to better understand the factors that play a role in the deaths of infants in Rietvlei and Umlazi from the perspective of mothers and caregivers. To understand these factors we are contacting mothers and caregivers who have lost infants. You have been selected to participate because we learned of the loss of your baby through your participation in the Good Start Study. We are also interested in learning about any contacts your baby had with the health clinic and hospital and any contacts you had while you were pregnant. Our goal is to develop recommendations for making the health system more responsive to families with sick babies. You will receive compensation for your participation in this study (in Umlazi this will be R40 and in Rietvlei this will be a food parcel worth R40). The study is being conducted by the Johns Hopkins University in the USA in partnership with the Good Start Study, a collaboration of the Medical Research Council, the University of the Western Cape, and the Health Systems Trust. CONFIDENTIALITY All or part of the interview may be tape-recorded. This tape will be destroyed following the completion of the study. All information obtained from you will be kept confidential. Any reporting of data will be anonymous. The only time we are required by law to violate our confidentiality agreement with you is if we find evidence that the infant's death was the result of child abuse, if it appears that domestic abuse is currently happening in the home, or if it appears that you are in danger of harming herself or others. RISKS & BENEFITS • There are no known risks to participation in the study except that you may find it stressful to recount the events leading up to the death of your baby. • Participation in this study is voluntary. You may withdraw from the study at any time or decline to participate in any part of the study without explaining why or without any penalty. Your participation or non-participation will have no effect on the care you receive from local health facilities. 199 • • When the study is finished, you will be invited to attend a community meeting to hear the results and recommendations for improving health care in the community. There will be no other direct benefits to you from this study, however your input will help us to develop recommendations to improve the system of health services for women and babies in this community. EXPECTATIONS • A private interview now about your pregnancy, health, family, home, and the illness and death of your baby that will last approximately 1 hour. • If you experience any problems with the study or the researchers please contact the University of the Western Cape Faculty Research Ethics and Study Leave Committee at (021-959-2948). 200 CONSENT TO PARTICIPATE IN THE GOOD START INFANT MORTALITY SUB-STUDY The above study and conditions have been explained to me and my questions have been satisfactorily answered by (name of interviewer). I understand what has been explained to me and I agree to participate in this study, and participate in approximately a 1 hour interview with a study researcher. I acknowledge that I have been informed concerning the possible advantages and possible adverse effects which may result from the above mentioned study. I acknowledge that I understand and accept that this study involves research and the "Information for Participants" leaflet has been handed to me in connection with this study. I acknowledge that I understand the contents of this consent form to participate in the above study. I am aware that my participation is voluntary and that I may withdraw my consent at any time without prejudice to further care. Consent regarding infant's medical records: I agree to participate and I give permission for the study researchers to access my child's medical records. I agree to participate but I do NOT give permission for the study researchers to access my child's medical records. Consent regarding tape recording of interview: I agree to have the interview tape recorded. I would prefer that the interview is NOT tape recorded. Printed name of mother/caregiver (SUBJECT): Signed: Date: Signed: Date: (Witness) For illiterate subjects: Date: Mark with a 'X' 201 MEDICAL RECORDS RELEASE GOOD START INFANT MORTALTY SUB-STUDY I give my permission for to release my child's (Hospital/Physician) medical records to the Good Start Infant Mortality Sub-Study. This consent is valid for 12 months. Printed name of mother/caregiver (SUBJECT): Signed: Date: Signed: Date: (Witness) For illiterate subjects: Date: Mark with a 'X' UWC RESEARCH ETHICS REGISTRATION NUMBER: 05/8/9 NOT VALID WITHOUT THE COMMITTEE OR IRB STAMP OF APPROVAL CHR#: 202 LWE GOOD START INFANT MORTALITY SUB-STUDY Iphepha nkcukacha labaguli INJONGO YOLUPHANDO Isihloko soluphando sithi "Iimeko zezempilo nezentlalo abasweleka phantsi kwazo abantwana". Injongo yoluphando kukujonga izinto ezidlala indima ekuswelekeni kwabantwana eRietvlei naseMlazi ngokokubona koomama kunye nabagcini bantwana. Ukuze siwuqode kakuhle lombandela siye sithethe noomama kunye nabagcini bantwana abathe baswelekelwa ngabantwana. Uchongiwe ukuba uthathe inxaxheba apha kuba sazingokusweleka komntana wakho ngethuba ubuthathe inxaxheba kuphando lwe Good Start. Sinqwenela kananjalo ukwazi ngokuhambela komntwana eklinikhi okanye esibhedlele kunye nokuhambela kwakho ngethuba wawukhulelwe. Iinjongo zethu kukuzama ukwenza ukuba amaziko ezempilo akwazi ukukhawulelana neemfuno zeentsapho ezinabantwana abagulayo. Uzakubonelelwa ngokuthatha inxaxheba koluphando (E Mlazi izakubayi R40 eRietvlei izakuba yipasile yokutya exabisa iR40). Oluphando lwenziwa yi Dyunivesithi i Johns Hopkins University ese Melika ibambisene nabe Good Start Study, intlanganisela ye Medical Research Council,ne University of the Western Cape, kwakunye ne Health Systems Trust. OKUYIMFIHLELO Yonke into ezakuthethwa ingashicilelwa. Ikhasethi leyo bekushicilelwa ngayo iyakuthi itshatyalaliswe emva kophando. Yonke into osixelele yona izakugcinwa iyimfihlo. Indlelo ngoluphando izakukhutshwa ingenamagama abantu. Linye kuphela ithuba esinokunyanzeleka ukuba singayigcini iyimfihlo into osixelele yona, kuxa sithe safumanisa ukuba umntana usweleke ngenxa yokuphatheka kakubi, naxa kukho ubungqina bokuba kukho impatheko mbi eqhubekayo ekhayeni okanye usengozini yokuzenzakalisa okanye wenzakalise abanye abantu. IINGOZI & NEENZUZO • Akukho ngozi sizaziyo ezinokwenziwa kukuthatha inxaxheba koluphando, ngaphandle nje kokuba ungakufumanisa kukhathaza ukubalisa ngezinto ezabangela umntana wakho asweleke. • Akusosinyanzelo ukuthatha inxaxheba koluphando.Ungayeka naninina ufuna okanye wale ukuthatha inxaxheba unganikanga sizathu kwaye awusayikohlwaywa. 203 • Ukuthabatha okanye ukungathabathi kwakho inxaxheba koluphando akusayi kuchaphazela indlela oncedwa ngayo kumaziko ezempilo akufuphi nawe. Xa selelugqityiwe oluphando uyakuthi ubizwe kwintlanganiso uzokuva ngeziphumo kwakunye neengcebiso zokuphucula impilo apha ekuhlaleni. Ayikho enye into ozakuyifumana koluphando kodwa igalelo lakho lizakusinceda ekuqulunqeni iingcebiso ezizakuphucula iinkonzo zezempilo zabantwana kunye nabantu ababhinqileyo apha ekuhlaleni. ONOKULINDELA • Ukubuzwa imibuzo ngoku malunga nokukhulelwa kwakho, impilo, usapho, nokugula kunye nokusweleka komntana wakho. Okokungathatha iyure. • Ukuba uyewafumana iingxaki ngoluphando okanye nabaphandi nceda uqhagamshelane ne University of the Western Cape Faculty Research Ethics kunye Study Leave Committee kule nombolo (021-959-2948). 204 IMVUME YOKUTHATHAINXAXHEBA KUPHANDO LWE GOOD START INFANT MORTALITY SUB-STUDY Oluphando luchazwe ngasentla lucacisiwe kum kwaye nemibuzo yam iphendulwe ndaneliseks ngu (name of interviewer). Ndiyayiqonda lento ndiyicaciselweyo koluphando oluzakuthatha iyure. kwaye ndiyavuma ukuthatha inxaxheba Ndiyavuma ukuba ndicaciselwe ngento ezingaluncedo nangezo zinganobunzima ezinokuziswa kukuthatha inxaxheba kwam koluphando. Ndiyavuma ukuba ndiyiqondile kwaye ndayivuma into yokuba oluluphando kwaye iphepha elineekncukacha ngoluphando ndilinikiwe. Ndiyavuma ukuba ndikuqondile okuqulathwe leliphepha mvume. Ndiyayazi ukuba ukuthatha kwam inxaxheba apha akusosinyanzelo kwaye ndingayeka naninina ndifuna ngaphandle kwesohlwayo okanye ukuphatheka kakubi kumaziko ezempilo. Isivumelwano ngokuphathelene namaxwebhu achaza ngempilo yomntwana: Ndiyavuma ukuthatha inxaxheba kwaye ndinika abaphandi ilungelo lokujonga amaxwebhu aneenkcukacha zempilo yomntwana. Ndiyavuma ukuthatha inxaxheba kodwa NDIYALA ukuba abaphandi bajonge amaxwebhu aneenkcukacha zokugula komntana. Isivumelwano ngokushicilelwa kophando: Ndiyavuma ukuba oluphando lunga sicilelwa. Ndikhetha ukuba oluphando lungashicilelwa. Igama likamama okanye umgcini mntwana(SUBJECT): Isayinwe: Umhla: Isayinwe: Umhla: (Ingqina) Kwenzele bohluleka kukufunda nokubhala: Umhla: Phawula ngo 'X' 205 MEDICAL RECORDS RELEASE GOOD START INFANT MORTALTY SUB-STUDY Ndiyamvumela u ukuba akhulule amaxwebhu (Hospital/Physician) anenkcukacha zokugula zomntwana warn kubanu bakwa Good Start Infant Mortality Sub-Study. Esisivumelwano zingasetyenziswa kwisithuba seenyanga ezilil2. Igama likamama okanye umgcini mntwana (SUBJECT): Isayinwe: Umhla: Isayinwe: Umhla: (Ingqina) Kwenzele bohluleka kukufunda nokubhala: Umhla: Phuwula ngo 'X' UWC RESEARCH ETHICS REGISTRATION NUMBER: 05/8/9 NOT VALID WITHOUT THE COMMITTEE OR IRB STAMP OF APPROVAL CHR#: 206 UCWANINGO LWEGOOD START INFANT MORTALITY Imininingvvane yabantu abangenela ucwaningo INHLOSO YALOLUCWANINGO Lolucwaningo lubizwa nge "The Health and Social Context of Infant Death", ngamafushane lokhu kuchaza ukuthi sifuna ukwazi kabanzi ngezempilo nesimo senhlalo mayelana nokushona kwezingane. Inhloso yalolucwningo ukuthola komama nakubantu abanakekela abantwana ukuthi ngabe bona bacabanga ukuthi yiziphi izimo ezidlala indima ekushoneni kwezingane eRietvlei naseMlazi. Ukuze siluqondisise loludaba sikhuluma nomama nababheki bezingane abashonelwe izingane. Ukhethiwe ukuthi uthathe ingxenye kulolucwaningo ngoba sizwe ngokushona kwengane yakho, kanti futhi kungoba wawuyingxenye lweGood Start. Sifisa ukwazi mayelana nobudlelwano ingane yakho eyayinabo noMtholampilo nesibhedlela, kanye nabobonke owake wayobabona ngenkathi ukhulelwe. Inhloso yethu ukuthola izindlela ezingcono ezizokwenza umkhakha wezempilo ukuthi ukwazi ukusiza imindeni enezingane ezigulayo. Uzophiwa okuthile ngokuzimbandakanya kwakho kulolucwaningo (imali engangoR40 eMlazi, eRietvlei amaphasela okudla abiza uR40). Lolucwaningo Iwenziwa ngabe Johns Hopkins University eMelika, babambisane nabocwaningo lweGood Start lona oluhlanganisa iMedical Research Council, iNyuvesi yaseNtshonalanga Koloni kanye neHealth Systems Trust. UKUNGAVEZWA KWEMININGWANE EYIMFIHLO Ingxenye noma yonke inkulumo mpendulwano ingahle iqoshwe ngesiqopha mazwi. Lesisiqopha mazwi sizopheliswa singaphinde sitholakale emva kokuba seluphothuliwe lolucwaningo. Yonke imininingwane nolwazi oluvela kuwe luzogcinwa luyimfihlo. Angeke livezwe igama lakho kuyona yonke imibhalo eyoshicilelwa. Ngokomthetho kufanele siphule isivumelwano sethu sokungavezi izimfihlo zakho, uma sithola ukuthi ukuhlukunyezwa kwengane yikona okwaholela ekushoneni kwayo, uma kuvela ukuthi kukhona udlame nokuhlumezeka ekhaya, noma wena usengozini yokuzilimaza noma abanye. UBUNGOZI NONGAKUZUZA • Akukho bungozi obaziwayo ngokuzimbandakanya kulolucwaniningo, ngaphandle kokuthi ungakuthola kunzima ukukhuluma ngezigigaba ezaholela ekushoneni kwengane yakho. • Awuphoqelelekanga ukuthi ubeyingxenye yalolucwaningo. Ungashiya lolucwaningo phakathi, nanoma nini uma ungasakwazi ukuqhubeka nokuba yingxenye yalo. Akukho mali okufanele uyikhiphe noma incazelo okuzofanele uyinike ngokushiya kwakho. Ukuzimbandakanya noma ukungazimbandakanyi kwakho angeke kubenomthelela kundlela abakuphatha ngayo ezindaweni zezempilo kulendawo ohlala kuyo. 207 • • Emva kokuthi seluphothuliwe lolucwaningo, uzobizwelwa emhlanganweni womphakathi lapho kuyovezwa khona imiphumela nezindlela zokwenza isimo sezempilo sibengcono kulomphakathi. Akukho ozokuzuza wena ngqo kulolucwaningo, kodwa okungenani imibono nolwazi lwakho luzosisiza ukwenza indlela engcono yokuthuthukisa izinga lezempilo komama nasezinganeni kulomphakathi. OKULINDELEKILE o Inkulumo mpendulwano ezothatha isikhathi esingaphezu noma ngaphansi kwehora elilodwa, endaweni efihlekile lapho kuzokhulunywa khona ngokukhulelwa kwakho, ezempilo, umndeni, ukugula kanye nokushona kwengane. o Uma ubanenkinga ngalolucwaningo noma abacwaningi sicela uthinte abeNyuvesi yase Ntshonalanga koloni kuFaculty Research Ethics and Study Leave Committee kulnombolo ethi (021-959-2948). 208 UKUVUMA UKUZIMBANDAKANYA KUCWANINGO LWEGOOD START INFANT MORTALITY Ngichazelwe kabanzi ngalolucwaningo nangemibandela yalo, nemibuzo yami iphendulwe ngendlela egculisayo ngu (igama lomcwaningi). Ngiyakuzwisisa konke engikuchazelwe, futhi ngiyavuma ukuzimbandakanya kulolucwaningo, ngiphinde futhi ngibe nenkulumo mpikiswano engathatha ihora elilodwa nomcwaningi. Ngiyaqinisekisa ukuthi ngazisiwe ngobuhle nangemithelela engemihle angahle ibekhona kulolucwaningo. Ngiyaqinisekisa ukuthi ngiyazwisisa ngiphinde ngivume ukuthi lolucwaningo lufaka phakathi ukucingwa kolwazi, futhi iphepha elibizwa i "Imininingwane yabantu abangenela ucwaningo" elimayelana nalolucwaningo ngilinikiwe. Ngiyavuma ukuthi ngiyaqonda futhi ngiyazwisisa konke okuhabelana nokuvuma ukuzimbandakanya kulolucwaningo. Ngiyazi ukuthi angiphoqekelanga ukuthatha ingxenye ,futhi ngingashiya phakathi ucwaningo noma nini ngaphandle kokucwaswa kwabezempilo emva kwalokhu. Igunya mayelana nemininingwane ephathelene nomlando wokugula kwengane Ngiyavuma ukuzimbandakanya,ngiphinde nginike abacwaningi igunya lokuthi bangathola ulwazi lonke mayelana nokugula kwengane yami Ngiyavuma ukuzimbandakanya kodwa ANGIVUMI ukunika igunya abacwaningi ukuthi bathole noma bafunde imininingwane ephathelene nomlando wokugula kwengane yami. Imvume mayelana nokuqoshwa kwenkulumo mpendulwano Ngiyavuma ukuthi inkulumo mpendulwano iqoshwe ngesiqopha mazwi Ngithanda ukuthi inkulumo mpendulwano ingaqoshwa Igama lomama/onakekela ingane ngokugcwele: Isayinwe: Usuku: Isayinwe: Usuku: (Ufakazi) Abangakwazi ukufunda Usuku: Bhala isiphambano u'X' 209 UKUKHISHWA KOMLANDO WOKUGULA UCWANINGO LWEGOOD START INFANT MORTALITY Nginikeza igunya ku_ _ukuthi angaveza yonke (Isibhedlela noma umsebenzi wezempilo) imininingwane ephathelene nomlando wokugula kwengane yami kwabocwaningo lweGood start Infant Mortality. Lemvume ingasetshenziswa isikhathi esiyizinyanga ezeshumi nambili. Igama lomama/onakekela ingane ngokugcwele: Isayinwe: Usuku:. Isayinwe: Usuku:_ (Ufakazi) Abangakwazi ukufunda Usuku:. Bhala isiphambano u'X' UWC RESEARCH ETHICS REGISTRATION NUMBER: 05/8/9 NOT VALID WITHOUT THE COMMITTEE OR IRB STAMP OF APPROVAL CHR#: 210 APPENDIX F: DATA ABSTRACTION FORM FOR MEDICAL RECORDS Confirm that consent to review medical records has been received: YES D NO D (If NO, do not continue with data abstraction until consent has been received.) Study Site Umzimkhulu • Umlazi • Child's Surname Forenames South African ID Number Date of Birth Child ID number for study Name of Facility Type of Facility Clinic n Hospital (tertiary u regional G district u) Other (specify) !~1 Data abstractor's name On the following pages, complete fields for date, diagnosis/treatment/care provided (e.g. well child visit) or referral, and any provider notes/comments available for each contact with this facility (up to 10) beginning with most recent contact and working backward in time. Indicate child ID number for study on each page. 211 Date: / / Diagnosis/Treatment/Care Provided/Referral: Provider's Notes/Comments: (Note: This page is to be copied multiple times to allow for collection of data on each visit) 212 APPENDIX G: SOUTH AFRICAN PERINATAL PROBLEM IDENTIFICATION PROGRAMME (PPIP) AND CHILD HEALTHCARE PROBLEM IDENTIFICATION PROGRAMME (CHILD PIP) CODE LISTS Code 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 299 Perinatal Problem Identification Programme (PPIP) Avoidable Factors Patient associated Never initiated antenatal care Booked late in pregnancy Infrequent visits to antenatal clinic Inappropriate response to rupture of membranes Inappropriate response to antepartum hemorrhage Inappropriate response to poor fetal movements Delay in seeking medical attention during labor Attempted termination of pregnancy Failed to return on prescribed date Declines admission/treatment for personal/social reasons Partner/Family declines admission/treatment Assault Alcohol abuse Smoking Delay in seeking help when baby ill Infanticide Abandoned baby Drug abuse Poor diabetic control Other Administrative problems Lack of transport - Home to institution Lack of transport - Institution to institution No syphilis screening performed at hospital / clinic Result of syphilis screening not returned to hospital/clinic Inadequate facilities/equipment in neonatal unit/nursery Inadequate theatre facilities Inadequate resuscitation equipment Insufficient blood / blood products available Personnel not sufficiently trained to manage the patient Personnel too junior to manage the patient No dedicated high risk ANC at referral hospital Insufficient nurses on duty to manage the patient adequately Insufficient doctors available to manage the patient Anesthetic delay No Motherhood card issued No on-site syphilis testing available No accessible neonatal ICU bed with ventilator Staff rotation too rapid Lack of adequate neonatal transport Other 213 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 399 400 401 402 403 Medical personnel associated Medical personnel overestimated fetal size Medical personnel underestimated fetal size No response to history of stillbirths, abruptio etc. No response to maternal glycosuria No response to poor uterine fundal growth No response to maternal hypertension No antenatal response to abnormal fetal lie No response to positive syphilis serology test Poor progress in labor, but partogram not used Poor progress in labor, but partogram not used correctly Poor progress in labor - partogram interpreted incorrectly Fetal distress not detected intrapartum; fetus monitored Fetal distress not detected intrapartum; fetus not monitored Management of 2nd stage: prolonged with no intervention Management of 2nd stage: inappropriate use of forceps Management of 2nd stage: inappropriate use of vacuum Delay in medical personnel calling for expert assistance Delay in referring patient for secondary/tertiary treatment No response to apparent post-term pregnancy Neonatal care: inadequate monitoring Neonatal resuscitation inadequate Neonatal care: management plan inadequate Baby sent home inappropriately No response to history of poor fetal movement Breech presentation not diagnosed until late in labor Multiple pregnancy not diagnosed intrapartum Physical examination of patient at clinic incomplete Doctor did not respond to call Delay in doctor responding to call Iatrogenic delivery for no real reason Nosocomial infection Multiple pregnancy not diagnosed antenatally GP did not give card/letter about antenatal care Fetal distress not detected antenatally; fetus monitored Fetal distress not detected antepartum; fetus not monitored Baby managed incorrectly at Hospital/Clinic Inadequate / No advice given to mother Antenatal steroids not given Incorrect management of antepartum hemorrhage Incorrect management of premature labor Incorrect management of cord prolapse Other Insufficient notes to comment on avoidable factors Insufficient notes File missing Antenatal card lost 214 Sub-category of Modifiable Factors Code Child Healthcare Problem Identification Programme (Child PIP) Modifiable Factors Family 1 Caregiver Timing Infrequent clinic attendance F101 F102 Delay in seeking care Caregiver did not realize severity of illness F103 Recognition F104 Caregiver refusing treatment F105 Home treatment with negative effect on the child, e.g. enema F106 Never immunised / behind with immunisations Immunisations F107 Inappropriate nutrition Nutrition Not present / referral letter lost RTHC F108 F109 Declining HIV test Consents / Returns F110 Did not arrive on day of referral / did not keep appointment Other Other modifiable factor concerning caregiver / family (specify) F189 Insufficient information / notes on caregiver / family care Insufficient Information F190 Clinic / Ambulatory Care: Clinical Personnel Insufficient assessment for acute respiratory infection / LRTI P301 Case Assessment P302 IMCI not used for patient assessment P304 Insufficient assessment for failure to thrive Other insufficient assessment (specify) P309 P311 No weight / other inappropriate use of RTHC Monitoring P312 O saturation (at Community Health Centre) Case Management Delay in Referring Acute Delay in Referring Chronic Other P319 P321 P322 P323 P324 P325 P331 P332 P333 P341 P342 P343 P379 Other insufficient monitoring (specify) No appropriate stat antibiotics / antibiotics for acute infection No TB contact treatment Insufficient fluid management for gastro-enteritis with dehydration Insufficient investigations done IMCI not used for case management Delay in referring acute respiratory infection Delay in referring gastro-enteritis with dehydration Delay in referring other acute problem (specify) Delay in referring failure to thrive Delay in referring chronic cough Delay in referring chronic diarrhea Other modifiable factor - clinical personnel at clinic level (specify) Inappropriate care / late referral from Private Sector P380 Inappropriate Care by GP P390 Insufficient notes Insufficient Information Clinic /Ambulatory Care: Administration C211 Home to Institution Lack of Transport C213 Clinic / CHC to Hospital C222 Lack of clinic / limited opening times Lack of Access C224 Lack of high care beds / resuscitation area Barriers to entry to healthcare C227 Barriers Lack of professional nurse at clinic C231 Lack of Personnel C239 Other lack of personnel (specify) 215 Sub-category of Modifiable Factors Code Communication C241 C249 Lack of Drugs, IV fluids etc C254 Child Healthcare Problem Identification Programme (Child PIP) Modifiable Factors Communication problems: Staff to caregiver Staff to staff communication problem at clinic or between clinic and hospital O supply / equipment C255 C256 C258 Antibiotics Other lack of drugs, IV fluids (specify) Basic laboratory investigation not available (e.g. blood Laboratory glucose) Pulse oxymeter (at CHC) C261 Lack of Equipment C262 Suction Lack of other equipment (specify) C263 C271 Concerning short-stay for pediatric patients at health care Lack of Policy centre Other lack of protocol / policy (specify) C279 Insufficient Information C290 Insufficient notes Admission and Emergency (Hospital): Clinical Personnel P401 History taking incomplete Case Assessment P402 Physical examination incomplete P403 Respiratory rate not taken, respiratory distress not noticed P404 Assessment of shock / dehydration insufficient P405 Appropriate investigations not done (blood, x-ray, other) P406 Results of investigations not noted P407 Not classified as critically ill by nurse / danger signs not noticed P409 Other insufficient case assessment (specify) P411 Respiratory rate Monitoring P412 O saturation P413 P414 P415 P419 P421 P422 P423 2 Blood glucose Shock Level of consciousness, convulsions Other insufficient monitoring (specify) Shock not treated appropriately (e.g. intra-osseus line) Case Management Airway obstruction not managed appropriately Appropriate O therapy not prescribed / not recorded / not given P424 Convulsions not managed appropriately P425 Appropriate antibiotics not prescribed P426 Other insufficient case management (specify) Insufficient notes P490 Insufficient Information Admission and Emergency (Hospital): Administrators A211 Home to Institution Lack of Transport A214 Hospital to Referral Hospital / Institution to Institution A223 Lack of hospital beds / ward overcrowded Lack of Access A224 Lack of high care beds / resuscitation area A225 Lack of infant / pediatric ICU facilities A227 Barriers to entry to healthcare Barriers 216 Sub-category of Modifiable Factors Code Child Healthcare Problem Identification Programme (Child PIP) Modifiable Factors Lack of Personnel A232 Lack of professional nurse at hospital (specify: day / night / week end) Lack of senior doctors (post Community Service) Other lack of personnel (specify) Staff to caregiver Doctor not called for critically ill child Doctor to doctor (e.g. no hand over of critically ill patient) Doctor called, but did not respond / did not come Other staff to staff communication problem (specify) Oz supply / equipment Communication Lack of Drugs, IV Fluids etc A233 A239 A242 A243 A245 A246 A249 A254 A255 A256 A257 A258 Laboratory A261 Lack of Equipment A262 A263 A273 Lack of Policy A279 A290 Insufficient Information Ward {Hospital): Clinical Personnel P501 Case Assessment P502 P504 P507 P508 P509 P510 Monitoring P521 Case Management P523 P524 P525 P526 P529 P531 P532 P533 P534 P535 P536 P537 P538 Antibiotics Other lack of drugs, IV fluids (specify) Lack of blood products Basic laboratory investigation not available Pulse oxymeter Suction Lack of other equipment (specify) Lack of case management protocol Other lack of protocol / policy (specify) Insufficient notes Physical examination incomplete Appropriate investigations not done Results of investigations not traced / not noted (including xrays) LRTI / ARI not responding to treatment, not reassessed Other condition not responding to treatment, not reassessed Patient not seen during week-end / public holiday Insufficient case assessment / management at previous admission / OPD visit Respiratory rate / O saturation Blood glucose Shock Level of consciousness, convulsions Electrolytes Other insufficient monitoring (specify) Appropriate 0 therapy not prescribed / not recorded / not given Convulsions not managed appropriately Appropriate change / addition of antibiotics / TB Rx not prescribed Appropriate blood product not prescribed Other appropriate treatment not prescribed (specify) Other case management protocol not followed (specify) No team decision for terminal care Prescribed treatment not given 217 Sub-category of Modifiable Factors Code Child Healthcare Problem Identification Programme (Child PIP) Modifiable Factors Delay in Calling for Senior Opinion P601 Community Service Doctor / Intern did not call senior Medical Officer MO at peripheral hospital did not call provincial hospital / referral hosp Other delay in calling for senior opinion To provincial hospital / referral hospital for coma / CT scan To provincial hospital / referral hospital for other problem Other delay in referring No prescription for IV fluids IV fluids not monitored / not recorded appropriately Too much / too little / incorrect type of IV fluids prescribed / given No appropriate intake-output charting done NG tube feedings not prescribed NG tube feedings not recorded / given Other appropriate feedings not recorded / not given Problems with NG tube feedings (e.g. cough, cyanosis) Other modifiable factor (specify) Insufficient notes P602 Delay in Referring IV Fluids / IntakeOutput P603 P611 P612 P613 P621 P622 P623 P624 P631 P632 P633 P634 Other P689 Insufficient Information P690 Ward (Hospital): Administrators W214 Lack of Transport W223 Lack of Access W224 W225 W232 Lack of Personnel Feeding / NG Tube Communication Lack of Drugs, IV etc Laboratory Lack of Equipment Lack of Food / Milk Lack of Policy Insufficient Information W233 W239 W242 W243 W245 W246 W249 W254 Hospital to Referral Hospital Lack of hospital beds / ward overcrowded Lack of high care beds / resuscitation area Lack of infant / pediatric ICU facilities Lack of professional nurse at hospital (specify: day / night / week-end) Lack of senior doctors (post Community Service) Other lack of personnel (specify) Staff to caregiver Doctor not called for critically ill child Doctor to doctor (e.g. no handover of critically ill patient) Doctor called, but did not respond / did not come Other staff to staff communication problem (specify) 0 supply / equipment W255 W256 W257 W258 W261 W262 W263 W269 W272 W273 W279 W290 Antibiotics Other lack of drugs, IV fluids (specify) Lack of blood products Basic laboratory investigation not available Pulse oxymeter Suction Lack of other equipment (specify) Lack of food / milk For weekend / holiday ward rounds Lack of case management protocol Other lack of protocol / policy (specify) Insufficient notes 218 APPENDIX H: DETAILED TABLES BASED ON CAREGIVER AND BIOMEDICAL ASSESSMENTS OF CAUSES OF DEATH (MANUSCRIPT 3) Table H.l: Caregiver and biomedical assessments of cause of death Cause of death Possible cause(s) of death Age of Caregiver's verbal cause of death (if provided) listed on death based on review by biomedical child certificate (if death panel (completed days or certificate weeks) obtained) Early infant deaths (occurring shortly after birth or before leaving birth facility) Umzimkhulu N/A <1 day The nurses told me that I was labor related intrapartum in labor for a long time so the asphyxia, hypoxic ischaemic baby came out distressed encephalopathy, birth asphyxia <1 day The baby was distressed that N/A labor related intrapartum is what I feel might have been asphyxia, hypoxic ischaemic the cause of my baby's death. encephalopathy, birth asphyxia I was in labor for a long time <1 day Don't know N/A hypoxic ischaemic encephalopathy, birth asphyxia <1 day Don't know but if I was N/A labor related intrapartum quickly taken to theatre for a asphyxia, hypoxia cesarean section my baby would have been still living today <1 day Don't know N/A prematurity/immaturity, preterm rupture of membranes with chorioamnionitis <1 day The GP I saw later said my baby died because my uterus had an infection N/A prematurity/ immaturity <1 day Don't know N/A <1 day Don't know N/A 2 days Don't know N/A 1 week Don't know N/A labor related intrapartum asphyxia, hypoxia, hypoxic ischemic encephalopathy labor related intrapartum asphyxia, hypoxia, hypoxic ischemic encephalopathy labor related intrapartum asphyxia, hypoxic ischemic encephalopathy, birth asphyxia hypoxia, hypoxic ischemic encephalopathy, from cephalopelvic disproportion Umlazi <1 day Don't know N/A 219 extreme multi-organ immaturity (birth weight 900g, 28 weeks gestation), pulmonary Age of child (completed days or weeks) Caregiver's verbal cause of death (if provided) Cause of death listed on death certificate (if death certificate obtained) <1 day The doctors told me the baby was severely abnormal and there was no way she could have lived Don't know Natural causes <1 day 1 week Don't know 1 week Don't know Other infant deaths (illness began at home) llmzimkhulu 3 weeks Sunken fontanelle 4 weeks Pneumonia N/A N/A Natural causes N/A N/A 6 weeks Vomiting and diarrhea 6 weeks 7 weeks 9 weeks Red mark on back of head Sore inside of umbilical cord Don't know Obtained but not available to review during interview Natural causes N/A Natural causes 12 weeks Pneumonia N/A 16 weeks Pneumonia N/A 20 weeks Don't know N/A 24 weeks Pneumonia N/A 27 weeks N/A 35 weeks Vomiting and diarrhea, poisoning Don't know Umlazi 4 weeks 8 weeks Abdominal pains and TB Don't know N/A Natural causes 9 weeks Evil spirit N/A 11 weeks Diarrhea Natural causes 13 weeks Don't know Natural causes N/A 220 Possible cause(s) of death based on review by biomedical panel hemorrhage congenital anomaly extreme multi-organ immaturity (birth weight lOOOg, 20 weeks gestation) extreme multi-organ immaturity (birth weight lOOOg, 28 weeks gestation) meconium aspiration diarrheal disease acute respiratory infection (ARI), septicemia acute diarrhea; hypovolemic shock, ARI, HIV exposure ARI ARI, serious bacterial infection sepsis/ meningitis/ ARI or Pneumocystis carinii pneumonia (PCP) ARI, diarrheal disease, septicemia ARI, acute diarrhea, hypovolemic shock diarrhea disease, hypovolemic shock ARI, PCP, pulmonary tuberculosis, HIV infection in both mother and child diarrheal disease, acute diarrhea, hypovolemic shock acute diarrhea, hypovolemic shock ARI, tuberculosis, HIV/AIDS congenital malformation (hydrocephalus) unable to assign (only symptoms described were 'weakness' and 'floppiness') septicemia, chronic diarrhea, ARI, HIV/AIDS acute diarrhea, hypovolemic shock, dysentery Age of child (completed days or weeks) 13 weeks 16 weeks 16 weeks 16 weeks 17 weeks 19 weeks 19 weeks 20 weeks 20 weeks Cause of death listed on death certificate (if death certificate obtained) Natural causes N/A N/A N/A N/A Caregiver's verbal cause of death (if provided) Pneumonia Diarrhea and fever Sub-coastal recession Vomiting, thrush Traditional illnesses Natural causes Natural causes N/A N/A 22 weeks 23 weeks 24 weeks 25 weeks Don't know Don't know Diarrhea Difficulty in breathing and pneumonia AIDS Meningitis Abdominal pains Diarrhea 29 weeks 31 weeks 32 weeks Don't know Don't know Pneumonia Natural causes Natural causes N/A 39 weeks 43 weeks Diarrhea and vomiting Vomiting Natural causes N/A Natural causes Meningitis N/A Natural causes Possible cause(s) of death based on review by biomedical panel ARI fever of unknown origin ARI ARI, HIV/AIDS acute diarrhea, possible tuberculosis ARI ARI acute diarrhea ARI Chronic diarrhea, HIV/AIDS meningitis (bacterial or viral) ARI acute diarrhea, hypovolemic shock ARI, HIV/AIDS Chronic diarrhea, HIV/AIDS Congenital malformation (constricted esophagus) acute diarrhea, HIV/AIDS ARI, HIV/AIDS H.2: Summary of factors associated with infant deaths, as assessed by caregivers and biomedical panel Factors associated with death CaiTgi\er-related Delays Delay in seeking medical attention during labor Lack of financial resources to go to hospital Delay in seeking help when baby ill Delay in seeking help from medical provider specifically Not realizing the severity of child's illness Treatments provided Use of traditional herbs (isihlambezi or imbelekisani) that can cause premature labor/ increased uterine contractions Home treatment with negative effect on child/inappropriate management at home/traditional treatment that Umzimkhulu Caregiver Biomedical assessment assessment 2 Umlazi Caregiver Biomedical assessment assessment 1 3 1 1 1 9 4 7 3 9 221 8 1 3 Factors associated with death may have worsened baby's condition Personal health of caregiver Maternal illness Other actions/inactions Detrimental behaviors during pregnancy (e.g., drinking too much ice water or smoking) Inappropriate response to labor (i.e., choosing to go to a hospital several hours away) Pushed too hard during labor Inappropriate response to ill baby (i.e., waiting for in-laws' approval before seeking intervention) Discharged child against medical advice/ refusing treatment Not learning HIV status during pregnancy (which prevented baby from receiving appropriate treatment) Listening to others' advice about what to do Not listening to others' advice about what to do Working too much to care properly for baby No caregiver problems identified Health care access-related Transport Lack of transport from home to institution Ambulance never came/delay in arrival Lack of transport from GP to hospital Administrative problems Clinic hours Barriers to entry at clinic Barriers to entry at hospital No access problems identified Health care (|iiality-rclutcdv Clinical assessment Delay in being attended to/examining child (hospital) Staff in hospital underestimated fetal size Severity of illness not recognized by provider (clinic staff) Severity of illness not recognized by provider (GP) Severity of illness not recognized by provider (traditional healer) Umzimkhulu Caregiver Biomedical assessment assessment 1 1 Umlazi Caregiver Biomedical assessment assessment 1 3 1 1 1 2 2 1 1 1 1 1 12 4 4 5 1 1 18 0 1 1 1 18 1 1 1 2 1 16 15 • — 24 1 1 26 • 1 1 2 1 2 2 1 3 222 2 Factors associated with death Umzimkhulu Caregiver Biomedical assessment assessment 1 Insufficient assessment (for ARI, HIV, syphilis, other illnesses) Clinical management 1 2 Inappropriate response to maternal hypertension or infection during pregnancy (clinic) Inappropriate response to antepartum hemorrhage (hospital) 5 4 Delay in being attended to while in labor (hospital) Prolonged 2nd stage of labor with no 6 intervention (hospital) Delay in calling for expert assistance 1 during labor (hospital) 1 Baby sent home inappropriately 1 (hospital) Delay in response to sick child 1 1 Inappropriate response to sick child 3 (hospital) Inappropriate management of sick 3 child (hospital) Inappropriate management of sick 1 child (clinic) Inappropriate management of sick 4 child (traditional healer) Inappropriate management of sick 2 child (GP) Delay in referring acute problem (clinic) Insufficient monitoring 1 Insufficient investigations Other Inappropriate ambulance service 1 response Lack of services because of public strike Lack of proper equipment Communication problems 1 Hospital acquired infection 1 11 No quality problems identified Don't know/No factors identified as being associated with infant death 2 Don't know 3 Nothing/it was fate Prematurity/congenital malformation t Problem in quality of care at public 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American Ethnologist!, 106-131. 238 CURRICULUM VITAE ALYSSA BETH SHARKEY 2 Washington Square Village #80 New York, NY 10012 Date and place of birth: December 15, 1969, Washington, DC, USA EDUCATION PhD Candidate in Population, Family and Reproductive Health. The Johns Hopkins University Bloomberg School of Public Health, Baltimore, MD, September 2002-present. 2002-2006 recipient of PFHS Departmental Scholarship. 2003 recipient of the Janice Eddy Mickey Endowed Scholarship for Health and Human Rights. 2004 recipient of The Willian Endowment for Excellence in Science. 2003-2004 Student Fellow, Maternal and Child Health Section, American Public Health Association. 2003-2004 President, Student Health and Human Rights Group. 2005 recipient of the Department of Population and Family Health Sciences Dissertation Grant Award. Dissertation: The health and social context of infant death: Reflections from South Africa. Master of Science (Medicine) in Pediatrics and Child Health. University of Cape Town, Cape Town, South Africa, 2000. Dissertation: Firearm-related injuries in Cape Town children and youth, 1992-1996. Master of Health Science in Maternal and Child Health. The Johns Hopkins University Bloomberg School of Public Health, Baltimore, Maryland, 1993. Concentration in Health Policy and Management. Maryland State Senatorial Scholarship Recipient 1991-1993. Thesis: Primary care system development: A future for Arizona's children. Bachelor of Science in Family and Community Development. University of Maryland. College Park, Maryland, 1991. Concentration in Health and Human Development. Dean's List 1989-1991, College of Human Ecology Outstanding Graduating Senior, Outstanding Young Women of America, Kappa Omicron Nu Honor Society (President), Golden Key Honor Society. PROFESSIONAL EXPERIENCE Researcher, Professors Bernard Guyer and Holly Grason, Department of Population, Family and Reproductive Health, The Johns Hopkins University Bloomberg School of Public Health. October-August 2007. • Produced summaries of the scientific evidence for programs to prevent and treat obesity and tobacco use among children and youth (developed as part of a report for the Pew Charitable Trust on "Investing in Children") 239 • Produced a series of op-ed pieces focusing on the importance of investing in maternal and child health to support a Hopkins contract with the Association of Maternal and Child Health Programs. Consultant, Francois-Xavier Bagnoud (FXB) Center for Health and Human Rights, International Health and Human Rights Program, Harvard University School of Public Health. Boston, MA. June 2005. • Conducted a review of the literature on the conceptualization, design/implementation, and evaluation of human rights based approaches, particularly with respect to HIV/AIDS, other health programs and development programs. Researcher, Professor David Bishai, Department of Population and Family Health Sciences, The Johns Hopkins University Bloomberg School of Public Health. January-October 2004. • • Provided research assistance on a project funded by the Global Alliance for Vaccines & Immunization (GAVI) and designed to model the costs of scaling up vaccine coverage to the 75 poorest countries in the world. Conducted literature review on the cost-effectiveness of public health interventions for child survival in lower and middle income countries. Teaching Assistant, Principles of Health and Development across the Lifespan, Department of Population and Family Health Sciences, The Johns Hopkins University Bloomberg School of Public Health. September-October 2003. • Assisted faculty with organizational and administrative aspects of the course, grading student assignments, and leading small group discussions. Research Intern, Francois-Xavier Bagnoud (FXB) Center for Health and Human Rights, International Health and Human Rights Program, Harvard University School of Public Health. Boston, MA. June-August 2003. • • Conducted research on behalf of the UNAIDS Global Reference Group on HIV and Human Rights relating to mandatory, routine, and voluntary testing, and access to care and treatment. Conducted background research to support the development of articles for publication. Consultant, Medical Care Development International (MCDI), Washington, DC. November 2002. • Reviewed MCDI's 2002 child survival program grant proposals to the United States Agency for International Development (USAID). 240 Senior Program Officer, Medical Care Development International, Washington, DC. April 2001- July 2002. • • • • • Assisted in the coordination and supervision of MCDI's health activities in Africa and South America, including management of health and child survival field programs in South Africa, Mozambique, Tanzania, Lesotho, Swaziland, Bolivia, and Madagascar. Key project focus areas included Integrated Management of Childhood Illness (EVICT), HIV/AIDS and orphaned and vulnerable children affected by HIV/AIDS, and promotion of community-based and home-based care. Acted as Interim Project Manager for the Ndwedwe District Child Survival Project, Durban, South Africa (October-December 2001). Responsibilities included managing a field team of seven, developing a six-month strategic plan, coordinating activities and program activities with government and nongovernment partners, overseeing administrative and financial management of the project, preparing for external final evaluation of first phase of the project, supervising field team preparation for a baseline Knowledge, Practices, and Coverage (KPC) survey for the second phase of the project, and recruiting for a project manager. Assumed significant responsibility for preparation of MCDI's health-related technical and financial proposals to the USAID, the African Development Bank, the United States Department of Defense, and Margaret Sanger Centre International. Carried out administrative and managerial duties such as developing workplans, designing budgets, and negotiating contracts with consultants and staff. Represented the organization at meetings, conferences, and forums. Research Associate, Assessing the New Federalism, Urban Institute, Washington, DC. September 1999 - April 2001. • A member of the core management team of Assessing the New Federalism (ANF), a privately funded project which focuses on analysis of the devolution of responsibility for social programs from the federal government to the states, including health care, income security, job training, and social services. Specific activities included: - managing the development and release of Snapshots of America's Families and Snapshots of America's Families II, multisectoral reports presenting the first findings from the 1997 and 1999 National Survey of America's Families managing and maintaining a public database with over 900 variables on state social policies, programs, and family well-being assisting in the development of public use files and a windows-based software program to allow users to independently research data from the National Survey of America's Families assisting the director by coordinating projects with consultants and partner organizations, participating in data and research quality control activities, contributing to development of the project's website, compiling and disseminating a monthly newsletter of project accomplishments, responding to 241 public information requests, supporting junior Center staff, and organizing seminars. • Conducted cross-cutting and topic specific research on various topics relating to the safety net for low-income people, including indicators of well-being by race and ethnicity, health policies in Alabama (a project focal state), and affordability of housing. Senior Policy Researcher, Child Health Policy Institute, Child Health Unit, Department of Paediatrics and Child Health, University of Cape Town, Cape Town, South Africa. July 1995-September 1999. • Conducted primary research on: the epidemiology of firearm injuries in Cape Town children and youth during 1992-1996, and recommendations for policies and programs government spending on child health and nutrition mass immunization campaigns and their implications for South Africa an historical review of policies relating to child health in South Africa policies and programs relating to mental handicap in South Africa. • Worked collaboratively with the national Department of Health and provincial maternal, child and women's health (MCWH) managers to: develop an intersectoral National Program of Action for Children in South Africa develop a national plan to address the priority health needs of children under six years assess MCWH services, programs and needs in provinces develop provincial policy frameworks for MCWH. • Contributed to evaluative research studies on: the Primary School Nutrition Program, a priority national program to address the nutrition, health, and educational needs of school aged children in South Africa the policy to provide free health care for pregnant women and children under six in South Africa, also a priority national program the quality of service provision rendered at the primary level in South Africa. • Co-convened national policy roundtable workshops on: screening for developmental disability in the pre-school population an intersectoral policy for school health. • Developed a distance learning module on 'Health and development' for the Master of Philosophy in Maternal and Child Health, Department of Paediatrics and Child Health, University of Cape Town. The module aims to contribute to the learner's understanding of social and economic developments as determinants of health, the concept of primary health care, and the importance of health promotion. • Supported the development of a rural community-based and integrated nutrition program. • Contributed to MCH News (an international newsletter with a readership of over 5000 throughout southern Africa) on national and provincial policies and 242 programs, as well as the development of short factsheets on issues such as nutrition, infectious diseases, and children with special needs. • Provided technical assistance to a district health committee to plan for school health (including assessment of needs, and strategic planning for action). • Other activities included: securing grant funding for the Child Health Policy Institute and other projects; networking on child health; providing presentations, lectures and submissions to roleplayers about child health policy issues; supervising and supporting junior research staff, and editing and preparing reports for publication. Research Program Coordinator, Child and Adolescent Health Policy Center, The Johns Hopkins University, School of Hygiene and Public Health, Baltimore, MD. December 1993-June 1995. • • Co-authored: two monographs designed to assist states and communities in their systems development activities by providing an operational framework for the concepts incorporated in the federal definition of 'primary care for children and adolescents' a guide to assist community-based planners in assessing the status of current activities and in developing strategic planning goals, objectives and program initiatives required for primary care system development a policy research brief on school-based and school-linked health centers in the context of improved primary care for children and adolescents a review of the literature and measurement strategies related to key principles in development of systems of care for children and youth. Provided ongoing support to the Center Director through activities such as scheduling, organizing and preparing minutes of meetings; assisting in researching and developing project reports; conference planning; managing the Center's child health reference database; preparing a resource list of gray literature relating to primary care and children; maintaining communications with state and federal liaisons; responding to information requests; preparing Center products for publication, presentation and dissemination, and attending meetings and conferences relevant to maternal, child and adolescent health policy. Research Assistant, Child and Adolescent Health Policy Center, The Johns Hopkins University, School of Hygiene and Public Health, Baltimore, MD. July 1993November 1993. • Co-authored a report on Region III state experiences using a primary care assessment tool and a report on interagency task force development and management based on the activities of the Arizona Children's Primary Health Care Task Force. • Examined state Title V (Maternal and Child Health Services) Block Grant applications to evaluate child health needs assessments, state programmatic responses and resource allocations. 243 Primary Care Intern, Office of Women's and Children's Health, Arizona Department of Health Services, Phoenix, AZ. July 1992-July 1993. • • • • • Constructed a situational analysis of primary health care of Arizona children aged 0-21 years. Planned and facilitated Arizona Children's Primary Health Care Task Force meetings and workgroup sessions. Assisted in the development of state level, community level, and facility/program level primary care assessment questionnaires. Wrote a final report on Task Force activities and recommendations for system development. Supported various activities of the Primary Care Program within the Office of Women's and Children's Health, Arizona Department of Health Services. Research Assistant, Department of Maternal and Child Health, The Johns Hopkins University School of Hygiene and Public Health, Baltimore, MD. September 1991June 1992. • Developed database codebooks and documentation for clinic questionnaires relating to a study of domestic violence. Worked with SPSS/PC Data Entry, Wordperfect, and Harvard Graphics. Intern, National Center for Education in Maternal and Child Health, Georgetown University, Washington, DC. June 1990-August 1991. • • Created a resource guide for locating national and local services for and information on children with special health care needs and a resource guide for locating patient education materials on maternal and child health issues. Responded to information requests from health professionals and the public. PEER-REVIEWED PUBLICATIONS Tlebere P, Jackson D, Loveday M, Matizirofa L, Mbombo N, Doherty T, Wigton A, Treger L & Chopra M (2007) Community-based situation analysis of maternal and neonatal care in South Africa to explore factors that impact utilization of maternal health services. Journal of Midwifery and Women's Health, 52(4): 342-350. Bishai D, McQuestion M, Chaudhry R & Wigton A (2006) The costs of scaling up vaccination in the world's poorest countries, Health Affairs, 25(2): 348-356. Wigton A (1998) Firearm related injuries and deaths among children and youth in Cape Town: 1992-1996. South African Medical Journal, 89(4): 407-10. Wigton A, Shung King M & Adnams C (1997) Child mental handicap: related policies in the new South Africa, Southern African Journal of Child and Adolescent Mental Health, 9(1), 44-56. 244 Santelli J, Morreale M, Wigton A & Grason H (1996) School health centers and primary care for adolescents: a review of the literature. Journal of Adolescent Health, 18: 357-366. OTHER PUBLICATIONS Guyer B & Wigton A (2005) Child health: an evaluation of the last century. In: Cosby AG, Greenberg RE, Southward LH & Weitzman M (Eds) About Children. Elk Grove Village, IL: American Academy of Pediatrics. Jackson D, Loveday M, Doherty T, Mbombo N, Wigton A, Matizirofa L, et al (2005) Community Based Situation Analysis: Maternal and Neonatal Follow-up Care. Durban: Health Systems Trust. Ormond BA & Wigton A (March 2002) Health Policy for Low-Income People in Alabama. Washington, DC: Urban Institute. Finegold K, Wigton A, Bruen BK, Staveteig S & Hepner M (2001) Expansion of Healthy Families: Design Issues and Marginal Tax Rates. Oakland, CA: Medi-Cal Institute. Staveteig S, Finegold K, Wigton A, Bruen BK & Hepner M (2001) How Will the Proposed Expansion of Healthy Families Change Work and Marriage Incentives for California Parents? Oakland, CA: Medi-Cal Institute. Flisher AJ, Cloete K, Johnson B, Wigton A, Adams R & Joshua P (2000) Health promoting schools: lessons from the Avondale Primary School. In: Donald D, Dawes A & Louw J (Eds) Addressing Childhood Adversity. Cape Town: University of Cape Town. McCullough-Harlin R, Russell B, Safir A, Scheuren F, Wigton A, Zhang H, Nooter D, Cohen E & Smith W (2000) 1997 NSAF MKA Public Use File Documentation and Codebook with Undercount-Adjusted Weights. National Survey of America's Families Methodology Series. Washington, DC: Urban Institute. McCullough-Harlin R, Russell B, Safir A, Scheuren F, Wigton A, Zhang H, Nooter D, Walter E & Smith W (2000) 1997 NSAF Non-MKA (Other Adult) Public Use File Documentation and Codebook with Undercount-Adjusted Weights. National Survey of America's Families Methodology Series. Washington, DC: Urban Institute. Staveteig S & Wigton A (October 2000) Key findings by race and ethnicity. Snapshots of America's Families II: A View of the Nation and 13 States from the National Survey of America's Families. Washington, DC: Urban Institute. Staveteig S & Wigton A (January 2000) Racial and Ethnic Disparities: Key Findings from the National Survey of America's Families. Washington, DC: Urban Institute. Wigton A, Scheuren F, Wenck S, Zhang H, Nooter D & Smith W (2000) 1997 NSAF Child Public Use File Documentation and Codebook with Undercount-Adjusted Weights. National Survey of America's Families Methodology Series. Washington, DC: Urban Institute. Wigton A, Scheuren F, Wenck S, Zhang H, Cohen E & Smith W (2000) 1997 NSAF Non-MKA (Other Adult) Public Use File Documentation and Codebook with Undercount-Adjusted Weights. National Survey of America's Families Methodology Series. Washington, DC: Urban Institute. 245 Wigton A, Scheuren F, Wenck S, Fan J, & Smith W (2000) 1997 NSAF MKA Public Use File Documentation and Codebook with Undercount-Adjusted Weights. National Survey of America's Families Methodology Series. Washington, DC: Urban Institute. Wigton A & D'Orio D (1999) Housing Hardship. Snapshots of America's Families. Washington, DC: Urban Institute. Wigton A, Scheuren F, Wenck S, Fan J, Parker A & Smith W (1999) 1997 NSAF NonMKA (Other Adult) Public Use File Documentation and Codebook. National Survey of America's Families Methodology Series. Washington, DC: Urban Institute. Wigton A, Scheuren F, Wenck S, Zhang H, Nooter D & Smith W (1999) 1997 NSAF Child Public Use File Documentation and Codebook. National Survey of America's Families Methodology Series. Washington, DC: Urban Institute. Wigton A (1998) Firearm-related injuries in Cape Town children and youth: 19921996. Pretoria: Medical Research Council. Wigton A (1998). Figures about firearms: what are the facts? South African Medical Journal, 89(4): 396. Wigton A (1998) An historical review of child health policies in South Africa: 1910 — 1998. Cape Town: Child Health Policy Institute. Wigton A & Abrahams E (1998) How to host a policy workshop. Cape Town: Child Health Policy Institute. Wigton A & Small J (1998) Health and Development. Five-week module for distance learning Master of Philosophy (MPhil) degree in maternal and child health, University of Cape Town. Wigton A, Makan B & McCoy D (1997) Health and nutrition. In Robinson S & Biersteker L (Eds) First Call: The South African Children's Budget. Cape Town: Institute for Democracy in South Africa. Abrahams E, Wigton A & deJong R (1997) Workshop on an integrated policy for school health: Discussion document. Cape Town: Child Health Policy Institute. Hendricks M, Wigton A, Malek E & Dhansay A (1997) Nutrition interventions for women and preschool children in South Africa. Durban: Health Systems Trust. Hofman K& Wigton A (Eds) (1997) Workshop on screening for developmental disabilities in the preschool population: Proceedings. Cape Town: Child Health Policy Institute. Jacobs M, Wigton A, Makhanya N & Ngcobo B (1997) Maternal, child and women's health. In Barron P (Ed). South African Health Review 1997. Durban: Health Systems Trust. McCoy D, Barron P & Wigton A (Eds) (1997) Evaluation of the National Primary School Nutrition Programme. Durban: Health Systems Trust. Shung King M, Wigton A et al (1997) AAA Award for advertising excellence to Purity baby food — Questioning the ethics of advertising. South African Journal of Public Health, 87(8): 1056. Wigton A (1997) Provincial MCWH profiles: 1996-97. Cape Town: Child Health Policy Institute. 246 (1997) Consensus statement on screening for developmental disabilities in the preschool population, South African Journal of Occupational Therapy, 27(1), 1518. National Programme of Action Steering Committee (1996) Discussion Document: A National Programme of Action for Children in South Africa. Pretoria: Department of Health. National Programme of Action Steering Committee (1996) Framework: A National Programme of Action for Children in South Africa. Pretoria: Department of Health. Wigton A, Hussey G & Fransman D (1996) Child Health Policy Research Brief: An Analysis of Mass Immunisation Campaigns: Implications for South Africa. Cape Town: Child Health Policy Institute. Wigton A, Hussey G, Fransman D, Kirigia J & Makan B (1996) The winter 1996 mass immunisation campaign: is it the best strategy for South Africa at this time? South African Medical Journal, 86(7): 794-795. Grason H & Wigton A (1995) Review of the Literature and Measurement Strategies Related to Key Principles in Development of Systems of Care for Children and Youth. Washington, DC: Health Systems Research, Inc. Santelli J, Morreale M, Wigton A & Grason H (1995) MCH Policy Research BriefImproving Access to Primary Care for Adolescents: School Health Centers as a Service Delivery Strategy. Baltimore: The Johns Hopkins University. Wigton A & Grason H (1995) Child Health Systems Primary Care Assessment: Community Self-Assessment Guide. Baltimore: The Johns Hopkins University. Wigton A, Grason H, & Cassady C (1994) Assessing Primary Care for Children: Field Test Experiences in Four States. A Strategy Brief. Baltimore: The Johns Hopkins University. Wigton A, Grason H, Cassady C, Pearson J, & Cooper D (1994) Children's Primary Health Care Planning in Arizona. A Strategy Brief. Baltimore: The Johns Hopkins University. (1993) Primary Care System Development: A Future for Arizona's Children: A Report of the Activities of the Arizona Children's Primary Health Care Task Force. Phoenix: Arizona Department of Health Services. Pickett O, Wigton A & Cole E (1991) Patient Education Materials: A Resource Guide. Washington, DC: National Center for Education in Maternal and Child Health. CONFERENCE PRESENTATIONS Sharkey A, Cele, E, Nzimande G, Mbenenge P, Jackson D, Chopra M & Doherty T (June 2007) 'A Pilot Study Using Social Autopsy As An Innovative Approach To Understanding Factors Associated With Infant Death.' Third South African AIDS Conference, Durban, South Africa. Bishai D, McQuestion M, Chaudhry R & Wigton A (July 2005) 'The Economics of Scaling Up Vaccination Coverage: Cost Data from Financial Sustainability Plans.' Fifth World International Health Economics Association Congress. Barcelona, Spain. 247 Gruskin S, Tarantola D, Ahmed S & Wigton A (July 2004) 'HIV/AIDS and Human Rights Indicators: Approaches for Application.' XV International AIDS Conference. Bankok, Thailand. Scheuren F & Wigton A (Nov 2000) 'The National Survey of America's Families: Methods, Tools, and Applicability.' Association of Public Policy and Management Fall Research Conference, Seattle, WA. Wigton A (June 2000) 'The NSAF Tabulator: A Resource Allowing Independent Research on the National Survey of America's Families.' Administration for Children and Families' Annual Welfare Reform Evaluation Conference. Washington, DC. Wigton A (Oct 1999) 'Data resources available from Assessing the New Federalism.' Association of Public Data Users. Alexandria, VA. Wigton A (Feb 1999) 'Snapshots of America's families: Key findings from the National Survey of America's Families.' National Association of Counties Annual Conference. Washington, DC. Wigton A & Latief Z (Feb 1998) 'Firearm injuries in Cape Town children and youth, 1992-1996.' South African Paediatric Surgery and Paediatric Medicine International Congress. Cape Town. Wigton A & Cloete K (Sept 1996) 'A model for school health planning and implementation: The Mitchells Plain experience.' Conference of the Pan African Federation of MCH. Johannesburg. Wigton A, Hussey G & Fransman D (Sept 1996) 'An analysis of mass immunisation campaigns: Implications for South Africa.' Conference of the Pan African Federation of MCH. Johannesburg. Wigton A & McCoy D (Sept 1996) 'The conventional arms trade: A response from the health sector is needed.' Conference of the Pan African Federation of MCH. Johannesburg. Pearson J, Cooper D & Wigton A (Oct 1993) 'Primary care system development: A future for Arizona's children.' American Public Health Association Annual Meeting. San Francisco. 248