Responsible Leadership PGPM Division B October 2021 Professors Jagdish Rattanani & Anant Talaulicar Session 1 – Introduction To Responsible Leadership Differences Between A Manager & A Leader Manager Defined role in a hierarchy Output/results focused Day to day operations Resolve conflicts Objectives focused Formal authority Managing/executing/task orientation Leader Not Positional – more influencing Nurturing/transforming team & outcome focused Leaders build leaders – motivate/inspire Vision focused Passionate engagement Initiating/driving change Better cause/higher purpose Organization/Stakeholders Universal Values Safety/Care/Compassion Who Do You Consider To Be A Great Leader? • Dhoni • Saurav Ganguly • Satya Nadella • Rocky Balboa & coach – Hollywood movie – Sylvester Stallone • Sam Maneckshaw • Dr. Satish Dhawan – Director ISRO • Ajay Banga – Mastercard CEO • Coach Carter Can These Be Leaders? • Shop floor worker • Homemaker mother Hitler What is your idea of responsibility Responsibility Definitions • Moral, legal or mental accountability; Reliability, trustworthiness – Merriam-Webster dictionary • Something that is your job or duty to deal with – Cambridge dictionary • Dharma Leadership Inspiring oneself and one’s stakeholders to achieve amazing individual and collective goals in responsible, value based, service oriented ways Leadership Framework Engagement Self Stakeholders Organisation World Responsibility To Create Amazing Results Leadership Framework Self Engagement Skills Stakeholders •Interpersonal Skills •Communication Skills • Purpose •Empathy • Values •Trust / Safety • Personality •Conflict Mgmt. Skills Teamwork • Strengths •Alignment / • Weaknesses Accountability • Habits •Diversity Management •Change Management • Biases • Attitudes • Perceptions Responsibility • • • • • • • • • Purpose Values Personality Strengths Weaknesses Habits Biases Attitudes Perceptions Leadership Framework Organisation • Purpose / Vision / Mission • Values • Style Culture • Norms • Personality • Processes / Functional • Systems • Structure Engagement Skills •Vision •Strategy •Change Management •Execution Skills •Structure Design •Process Design Responsibility World • • • • • Technology Competitors Customers Suppliers Environment Four challenges of responsible leadership (per Maak/Pless article): • Ethics (dealing with various ethical dilemnas) • Diversity (how to lead diverse people across cultures, businesses) • Business in society (being a good corporate citizen) • Stakeholder (how to create sustaining and trustful relationships)