International Journal of Occupational Safety and Ergonomics ISSN: 1080-3548 (Print) 2376-9130 (Online) Journal homepage: www.tandfonline.com/journals/tose20 Towards a conceptual framework of OSH risk management in smart working environments based on smart PPE, ambient intelligence and the Internet of Things technologies Daniel Podgórski, Katarzyna Majchrzycka, Anna Dąbrowska, Grzegorz Gralewicz & Małgorzata Okrasa To cite this article: Daniel Podgórski, Katarzyna Majchrzycka, Anna Dąbrowska, Grzegorz Gralewicz & Małgorzata Okrasa (2017) Towards a conceptual framework of OSH risk management in smart working environments based on smart PPE, ambient intelligence and the Internet of Things technologies, International Journal of Occupational Safety and Ergonomics, 23:1, 1-20, DOI: 10.1080/10803548.2016.1214431 To link to this article: https://doi.org/10.1080/10803548.2016.1214431 © 2016 Central Institute for Labour Protection – National Research Institute (CIOP-PIB). Published by Taylor & Francis. Published online: 06 Sep 2016. Submit your article to this journal Article views: 14959 View related articles View Crossmark data Citing articles: 34 View citing articles Full Terms & Conditions of access and use can be found at https://www.tandfonline.com/action/journalInformation?journalCode=tose20 International Journal of Occupational Safety and Ergonomics (JOSE), 2017 Vol. 23, No. 1, 1–20, http://dx.doi.org/10.1080/10803548.2016.1214431 Towards a conceptual framework of OSH risk management in smart working environments based on smart PPE, ambient intelligence and the Internet of Things technologies Daniel Podgórski ∗ , Katarzyna Majchrzycka, Anna Dabrowska, ˛ Grzegorz Gralewicz and Małgorzata Okrasa Central Institute for Labour Protection – National Research Institute (CIOP-PIB), Poland Recent developments in domains of ambient intelligence (AmI), Internet of Things, cyber-physical systems (CPS), ubiquitous/pervasive computing, etc., have led to numerous attempts to apply ICT solutions in the occupational safety and health (OSH) area. A literature review reveals a wide range of examples of smart materials, smart personal protective equipment and other AmI applications that have been developed to improve workers’ safety and health. Because the use of these solutions modifies work methods, increases complexity of production processes and introduces high dynamism into thus created smart working environments (SWE), a new conceptual framework for dynamic OSH management in SWE is called for. A proposed framework is based on a new paradigm of OSH risk management consisting of real-time risk assessment and the capacity to monitor the risk level of each worker individually. A rationale for context-based reasoning in SWE and a respective model of the SWE-dedicated CPS are also proposed. Keywords: ambient intelligence; Internet of Things; smart working environment; occupational safety and health management; smart personal protective equipment; cyber-physical systems; real-time risk assessment; ubiquitous safety List of the most frequently used abbreviations AmI ambient intelligence AR augmented reality CPS cyber-physical systems ES embedded system GPS global positioning system ICT information and communication technologies IoT Internet of Things SNS smart networked system OSH occupational safety and health PPE personal protective equipment RFID radio-frequency identification SE smart environment SM smart material SWE smart working environment VR virtual reality WSN wireless sensor network 1. Introduction The dynamic progress in the domains of electronics and information and communication technologies (ICT) has been apparent since the last decades of the 20th century, and has been characterised by striving for miniaturisation of electronic components and devices, achieving the mobility of computing systems, and by developing wireless networks consisting of distributed physical objects and devices, which may function together when connected in a logically coherent ensemble. At the same time, recent advances in sensor technologies have led to a state in which various physical, chemical or spatial characteristics of real objects and environments can be sensed and measured easily, reliably and at relatively low cost. These advancements have triggered the emergence of new, somewhat overlapping and inter-related concepts, which are appearing in the literature under terms such as ambient intelligence (AmI), smart environment (SE), cyber-physical systems (CPS), ubiquitous computing, pervasive computing and the Internet of Things (IoT). The mentioned concepts (see description in Section 2) are currently beginning to conquer all sectors and domains of life and human activities, including new manufacturing concepts, such as Industry 4.0 and Smart Factory, as well as other exploration fields that are in various ways related to occupational safety and health (OSH). In general, innovations in the field of ICT have a positive impact on the quality of work and life, lead to the improvement of functional performance of people and systems, and contribute to profound transformation in modern societies.[1,2] Together with the development of AmI and IoT concepts there have been attempts to apply innovative ICT applications, also in the field of OSH. In particular, this concerns situations in which direct hazards for health and life may occur, and in which workers’ protection can often *Corresponding author. Email: dapod@ciop.pl © 2016 Central Institute for Labour Protection – National Research Institute (CIOP-PIB). Published by Taylor & Francis. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/ by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. 2 D. Podgórski et al. be guaranteed only by means of advanced personal protective equipment (PPE) enriched with novel smart materials (SMs) and wearable electronics (so-called smart PPE). Such cases typically include activities performed during rescue actions, in harsh environments or in workplaces where complex hazards exist. First of all, new sensor technologies offer numerous possibilities for the improvement of OSH by means of realtime monitoring of hazardous and strenuous factors, such as noise, exposure to toxic chemical substances, optical radiation and high or low temperature.[2,3] Furthermore, ICT applications allow facilitating other key functions of OSH management related to hazard identification and risk management. Such functions cover, e.g., monitoring workers’ health state by measuring key physiological parameters (i.e., body temperature, heart rate, breathing rate, etc.); monitoring work comfort (e.g., underclothing temperature and humidity, work posture); geographical localisation of workers with regard to other, potentially dangerous objects or high-risk zones; monitoring the current protection level provided by PPE; detecting the end-of-service-life of PPE used by workers; providing warnings to workers in case of emergence of hazardous situations; and the activation of protective systems after exceeding a high-risk threshold value. At the same time, the role of PPE in the management of the working environment has started to change. Besides being used as a means of passive protection against hazards, PPE items have also started to be used as carriers of sensors for monitoring work environment parameters, worker’s health status and his or her location in the workplace space. Another trend has concerned incorporating signalisation systems into the PPE modules, which enabled displaying warnings to the worker, e.g., information on the occurrence of hazards or instructions on how to avoid them. Such embedded systems (ESs), often based on augmented reality (AR) technologies, can also provide workers with information that is useful for highlyspecialised tasks, such as maintenance, repair or welding. Moreover, it is also possible to apply wearable electronics for monitoring PPE’s protection performance level, which takes into account current hazardous factors in a given workplace. Such functionality allows for the identification and prediction of changes of protective parameters’ of PPE, which may occur under the influence of environmental factors. Furthermore, embedding SMs into PPE items enables quick change of their protective and utility parameters, as well as active adjustment of their properties to the environmental conditions and the individual worker’s requirements. On the other hand, the implementation of new ICT technologies in the working environment leads to significant changes by modifying methods of work and introducing new objects and complex systems that may have functions which are not fully recognised, and can be characterised by a certain degree of uncertainty while receiving and processing signals from sensors. As a consequence, such systems may not function according to users’ expectations and may be subject to unforeseen failures and consequences. The rapid increase of ICT-based applications may thus lead to the emergence of new risks, and may consider existing OSH solutions and rules to be invalid. This is why the European Agency for Safety and Health at Work (EU-OSHA) and the Partnership for European Research on Occupational Safety and Health (PEROSH) call in their reports [2,3] to undertake research studies to explore the possibility of using advanced ICT solutions for creating systems ensuring the safety and health of workers in smart working environments (SWEs), and to analyse the impact of these solutions on workers with various skill levels, cognitive abilities and psychological states. Implementation of advanced ICT solutions in the OSH field, as well as the emergence of the concept of Smart Factory, are associated with significant conceptual challenges that consist mainly of maladjustment of existing laws and practices, especially of current formalised approaches to OSH risk assessment, to broad and yet not fully recognised functional capabilities of ICT applications. In particular, because of such novel functionalities as real-time hazard detection and risk monitoring, context awareness and a personalised approach to risk assessment, the existing static models of risk management become insufficient for the SWE. Therefore, the main objective of this article is to present a proposal for a conceptual framework depicting management of OSH risks with regards to workers who are equipped with smart PPE, and whose workplaces are covered with CPS infrastructures that implement safety functions within the SWE (this framework is given in Section 4). An intermediate objective is to provide an overview of state-of-the-art concepts, SMs, technologies and advanced ICT-based solutions that can be further exploited and researched, with the overarching aim to build a CPS capable of effective performing of OSH risk management functions in the SWE (see Sections 2 and 3). Finally, several practical issues related to implementation of CPS and SWEs are discussed in Section 5, and a vision of ubiquitous safety is proposed in Section 6. The latter aims to provide a concise set of objectives and principles that could drive and promote further research and development in the area of SWE. 2. Basic notions and underlying concepts The term ‘ambient intelligence’ (AmI) was first used in 1998 by Philips company experts and consultants of Palo Alto Ventures.[4] According to a synthetic definition proposed by Augusto [5,p.215], AmI is a ‘digital environment that proactively, but sensibly, supports people in their daily lives’. Functionality of AmI is based on the ability to use many inter-related technologies, which, in respect of their basic functions, can be assigned to five areas: (a) sensing; International Journal of Occupational Safety and Ergonomics (JOSE) (b) reasoning, (c) acting; (d) human–computer interaction; and (e) security and privacy.[6] The next notion – the ‘smart environment’ (SE) – refers mainly to concrete spaces, and to the physical objects located in those spaces, which are subject to intentional actions of AmI systems, and act with an overarching objective, to adapt this environment (preferably in real-time) to specific needs and experience of its users (the notion of users refers here to both human participants and technical objects). SE parameters are monitored and processed by underlying computer applications, which may influence this environment in a responsive manner.[7] The notion of the SE is very often used in literature in reference to smart living or smart homes, because the first practical applications of AmI technologies have been employed in these fields. However, the term ‘smart working environment’ (SWE) is used in this article in relation to a geographical location of a workplace and a complex of surrounding conditions, in which employees perform work-related tasks, and in which the monitoring of environmental parameters and the interaction between workers and physical objects (e.g., machinery, working tools, safety devices, PPE) is supported by respective AmI technologies. In turn, the notion of ‘cyber-physical systems’ (CPS), refers to embedded intelligent ICT systems that are interconnected, interdependent, collaborative and autonomous, and which provide computing and communication, monitoring/control of physical components/processes in various applications.[8] In terms of semantics, the CPS is a sort of ‘engine’ of the SE that implements computing function and ensures communication, monitoring and control, so a given environment may function in a ‘smart mode’. In general, the concept of CPS can be illustrated as an abstraction infrastructure composed of two inseparably interconnected layers: a physical one and a cyber one (Figure 1). The physical layer consists of physical objects that are located in real 3D space, perform specific tasks and interact physically with each other. These objects may be equipped with appropriate sensors and actuators, or may themselves 3 constitute such sensors and actuators. The examples of objects of a physical layer, which are symbolically presented in Figure 1, are workers and various machines that may interact with each other in certain smart workplaces, whereas a cyber layer consists of a network of spatially distributed computing and communication nodes, which are directly connected to sensors or actuators immersed in the physical environment. It is assumed that these sensors and actuators are respectively equipped with transmitters, receivers and data processing units, thus ensuring the flow and processing of data in order to monitor and control a given SE. The next two notions, which are commonly used in the context of SE applications, are ‘ubiquitous computing’ and ‘pervasive computing’. The use of the term ‘ubiquitous computing’ is typically associated with an article published by Weiser,[9] which was devoted to a vision of ICT developments for the 21st century. The second term gained popularity as a result of IBM’s efforts in promoting the vision of pervasive computing.[10] Both of these notions have basically the same meaning,[11] and refer to a trend oriented towards embedding microprocessors and other intelligent chips into any object that surrounds human beings on a daily basis, e.g., homes, cars, tools, machines, clothing and even into the human body. The objective of this trend is to achieve such a level of integration of computing devices into the objects of daily life, until they are indistinguishable from these objects and invisible to the users. Recently, the implementation of ubiquitous/pervasive computing has become closely connected with the idea of the IoT, in which unambiguously identifiable objects (things) may directly or indirectly collect, process and exchange data amongst themselves and among the objects and humans by means of computer networks, particularly via the Internet. Both the concept and its descriptive phrase ‘Internet of Things’ were first proposed in 1999 by K. Ashton [12] of the Massachusetts Institute of Technology (MIT), in the context of the application of radiofrequency identification (RFID) technology for supply Figure 1. Graphical visualisation of two abstraction layers of cyber-physical system infrastructure in the workplace. 4 D. Podgórski et al. chain management. Since then, the scope of IoT-related applications has improved drastically, and is expected to soon dominate all aspects of human life and professional activity. The vision of the IoT is based on the assumption that interconnected objects should be: identifiable (everything identifies itself); able to communicate (everything communicates); and able to interact (everything interacts).[13] These objects include practically everything that people may use in homes, at work, at leisure time, as well as in the healthcare, environmental protection, public lives, etc. Only a small amount of potential IoT applications are presently available, as objects covered by these applications communicate poorly with each other and are equipped with rather primitive intelligence.[14] However, the scope of possible applications of IoT is so enormous that, at present, all we can do is to speculate about the domains in which IoT solutions will be used in the near future. The IoT is growing exponentially and it is expected to reach ca. 26 billion connected devices worldwide by 2020.[15] Thus, the IoT will create more and more technological capabilities for the development of SEs with much more sophisticated functions. The concept of the IoT and a growing number of advanced ICT applications in modern industry are associated with the 4th industrial revolution, which in Europe is often referred to as ‘Industry 4.0’.[16] This stage of industrial development is usually confronted with the previous ones, i.e., the 1st industrial revolution that took place in the 18th century and was connected with the invention of steam engine and an introduction of mechanisation of work; the 2nd, which began in the late 19th century and was associated with the use of electricity, implementation of mass production techniques and a division of labour (socalled Taylorism); and the 3rd revolution, which began in the last few decades of the 20th century, and was based on the use of electronic systems and information technologies for the automation of production processes.[17,18] The final goal and the essence of the 4th industrial revolution is the idea of Smart Factory,[16] usually understood as a manufacturing system equipped with a context-awareness functionality that assists people and machines in execution of their tasks. Smart Factory will be able to self-organise and adapt itself in real time to any changes and emergency situations, will efficiently use available resources and energy, and will allow for effective use of knowledge, expertise and innovation potential of employees. Such a factory should ensure rapid product customisation and be able to deliver single product items complying with diversified needs of individual customers. 3. A literature review of SMs, smart PPE and other OSH-related ICT solutions 3.1. Smart materials embedded into PPE So-called SMs, understood as materials that are able to react to environmental stimuli by means of a significant change of their properties for a desired and effective response,[19] have played an essential role in technological progress and expanding a field of smart PPE applications. Implementation of materials that are able to act as both sensors and actuators allowed for a functionalisation of PPE towards completely new properties that could never be achieved with the use of traditional materials. Recently, the market notes a strong tendency to provide PPE with thermoregulation properties. Phase change materials (PCMs) and super-absorbing polymers (SAPs), in particular, are used for managing thermal stress. PCMs are able to store and release a certain amount of heat in the form of latent heat in a specific temperature range.[20] This ability has been used, e.g., in a thermoregulation vest for a reduction of thermal discomfort related to using impermeable protective clothing,[21] as well as in work in hot and cold environments.[22,23] SAPs can absorb and retain extremely large amounts of liquid in relation to their weight.[24] In order to prevent liquid sweat on the skin, which highly influences human sensations, SAP inlays were applied under the tight protective clothing.[25] SAPs were also used to develop textile composite materials for insoles to permeation-resistant protective footwear.[26] Integration of both of these SMs into PPE can be achieved inter alia by means of a wide variety of finishing chemicals for textiles that allow converting textile materials into a technical textile with functional properties.[27] Novel functionalities of PPE can also be achieved by application of SMs that generate electricity as a consequence of certain optical (photovoltaic effect), mechanical (piezo-electricity) or thermal (Seebeck effect) stimuli. They are used in smart PPE as solar cells,[28] as well as a source of electricity gathered from the deformations resulting from body movement [29] or from the temperature gradient between the human body and the environment.[30] Another group of SMs responds by changing optical (electrochromism), mechanical (electrostriction), chemical (electrolysis) or thermal characteristics (Peltier effect) when powered by electric current.[31] These materials have been used, e.g., as actuators in cooling–heating protective clothing [32] or for user interfaces based on helmetmounted displays.[33] However, in order to enable proper functioning of these SMs, other elements are required (e.g., power sources, sensors and control unit). This group of SMs is therefore usually not used as an autonomous solution, but as part of ICT-based systems embedded into the PPE. 3.2. Wearable electronics in PPE applications According to the most common definition, wearable electronics is a device that in addition to its primary function is always attached to a person and is easy and comfortable to keep and use.[34] One of the first works that mentions wearable electronics investigates materials, devices, software and incorporation methods to facilitate integration of electronics into textiles.[35] Recent advances International Journal of Occupational Safety and Ergonomics (JOSE) in miniaturisation of ICT technologies have led to an increased interest in wearable electronics, which resulted in the development of a range of solutions, also in the field of PPE, starting from simple wearables containing sets of individual sensors and actuators, and ending with highly specialised ESs, i.e., computing devices incorporated into larger products in order to perform specific advanced functions.[36] Various sensors that collect information on selected environmental parameters ensure the cooperation of such systems with the SE. This information is processed accordingly and transferred to actuators, enabling the system to react immediately to changes of external conditions, e.g., by means of a modification of its properties.[19] Their non-standard hardware, software and user interfaces are designed in a way that ensures specific functionalities, as well as high performance, reliability and low consumption of resources at the same time. Usually, OSH-related ESs are integrated with PPE items, and are dedicated to one particular safety-related or comfort-related function, e.g., workers’ localisation in relation to high-risk zones,[37] active control of PPE properties depending on the working environment conditions [38] or monitoring workers’ physiological parameters.[39] One of the first areas of application of electronic wearables, used not only in the working environment, but also for medical and sport purposes, is in human activity and health/physiological status monitoring systems. Such systems usually employ strain gauges for respiratory monitoring, body temperature sensors, heart rate monitors, ECG (electrocardiography) sensors [40] or microwave frequency flexible e-textiles for real-time health monitoring.[41] Currently, there are many types of ESs that allow monitoring of various physiological parameters, including body posture, muscle activity, blood pressure, skin conductance, movement, oxygen level, hydration, temperature, brain activity, glucose, eye tracking, sleep, respiration, ingestion and heart tracking.[42] For example, an RFID passive ultrahigh-frequency (UHF) epidermal sensor is proposed to be directly attached onto the human skin in order to ensure a real-time and continuous wireless measurement of human body temperature.[43] Witt et al. [44] developed an optic fibre sensor to be incorporated into the PPE, which enables measurement of arm pulse and natural movements accompanying breathing and heart beat. Within the ConText project, contactless textile-based sensors were developed. They register muscle activity of the user and collect information on physiological stress levels, which could be further used to lower the risk of musculoskeletal disorders.[45] Another interesting solution in this field is a wearable computer integrated with a standard safety helmet to protect workers from carbon monoxide poisoning by continuous and non-invasive monitoring of blood gas saturation levels.[46] Apart from monitoring physical activity and workers’ health status, various sensory modules can be integrated with PPE to enable continuous measurement of environmental conditions in the direct vicinity of the 5 worker. An example of this solution is a smart PPE system dedicated for firefighters, chemical rescuers and mine rescuers, which was developed within the i-Protect project.[47,48] The system comprises of sensors measuring the concentration of six different gases and a communication network ensuring that measured data are transmitted wirelessly to the rescue coordination centre. Similar issues have been taken up within the PROeTEX project.[49] In this project, protective clothing for firefighters has been integrated with a Body Area Network that includes: a module for monitoring rescuer activities based on global positioning system (GPS) signal and accelerometers, heat flux and gas sensors for the assessment of chemical and thermal hazards, and long-distance and short-distance communication modules providing necessary information support for the rescue team members.[50] Next, the SafeProTex project was focused on enhancing the protection level of clothing intended to protect people exposed to hazards in complex operations and emergency situations, e.g., firefighters and first aid medical personnel during operations in extreme weather conditions or under the risk of wild fires.[51,52]. In another project, PROSPIE, the main objective was to improve firefighters’ comfort by means of the reduction of thermal stress during exposure to a hot microclimate. For this purpose, a system for monitoring a worker’s thermal state as well as cooling agents such as cooling salts and PCMs were considered, along with ventilation-based cooling.[53] Within the ProFiTex project, a smart jacket was developed with integrated sensors, electronics and a security rope acting as a medium to transmit data and energy. This project was focused on ensuring a navigation support for firefighters in smoky zones, as well as on exchange of information between firefighters and a commander by means of embedded beacons.[54] Wearable electronics has been also integrated within the protective gloves for firefighters. For some work along these lines, see [55,57], where the authors proposed firefighter gloves with an embedded wireless system for temperature measurement, haptic feedback and gesture recognition in order to support workers with heat-related warnings and messages. In particular, the system integrated the following sensors: two accelerometers for the interpretation of hand signals or immobility; an analogue temperature sensor for monitoring human temperature on the back of the hand; a thermocouple for fast measurement of contact heat; and a barometer for a detection of atmospheric pressure changes.[57] Additionally, two miniature vibration motors were embedded in a flexible part of the glove in order to provide the firefighter with haptic feedback in case of dangerous situations. This application allowed the generation of various vibration signals the meaning of which was impulse-length dependent. The integration of ICT devices with standard PPE items also offers a great opportunity for implementing real-time control of protective and comfort-related PPE properties, as was proposed, e.g., in the HORST project.[58] Within 6 D. Podgórski et al. this project, the safety of foresters has been improved by means of replacement of typical protective padding by highly sensitive magnetic field sensors embedded into cutprotective trousers. Such smart PPE design allows for a portable chainsaw to be automatically and immediately stopped when the moving chain is too close to a worker’s legs. A similar wearable safety device for covering the body part of an operator of a machine tool was patented recently.[59] This comprised magnetic sensors and an electronic communication unit configured to emit a wireless signal that is interrupted if any of the magnetic sensors detects a magnetic field above a specified threshold value. When the machine tool does not receive the signal it is automatically disabled. Within the SOLARTEX project, flexible solar cells and rechargeable electronics have been developed for integration into clothing.[60] One application of such a solution was the incorporation of bright solar-powered lights into high-visibility clothing for street construction workers. Another example is a liquid-based cooling system that was designed to reduce thermal stress in hot environments.[61] The system measures the undergarment microclimate parameters and controls the temperature of the coolant, and, as a consequence, maintains a stable comfort level individually adjusted to the user’s needs. Yet another cooling system integrating miniaturised fans, ensuring ventilation through the fabric spacer, and a liquid-filled pad that cools its surroundings due to heat loss caused by water evaporation was incorporated into an actively cooled bullet-proof vest.[62] There are also PPE solutions that employ ESs to reduce the workload related to manual handling work, such as the case of the CareJack power vest, designed for caregivers and others with physically demanding jobs to help with heavy load lifting.[63] The vest stores the kinetic energy of the wearer’s movements and releases it when required, thanks to the electronics incorporated into the textile material. An active thermo-regulation system was also embedded into protective clothing intended for use in cold environments.[64] The system automatically adjusts the user’s thermal comfort to changing weather conditions by controlling electric power delivered to the heating inserts. As was mentioned in Section 1, the integration of wearable electronics into PPE items can also aim at providing a worker with information support connected with potential hazards or work-related processes. In order to increase safety of police officers,[56] and to ensure a warning system for rail-track workers,[65] high-visibility vests with light-emitting diodes were proposed. These smart PPE solutions were also equipped with embedded vibrators and sound alarms ensuring that, in the case of a dangerous situation, multiple warning signals could be generated. Another method to provide workers with information support is the use of AR systems that make it possible to monitor one’s surroundings, and to introduce additional information into the user’s field of vision. A good example of a PPE item that can be integrated with an AR module is a welding helmet used during manual welding processes. With regard to this, there were already several solutions developed to provide the welder with real-time assistance, e.g., with instructions concerning welding gun positioning.[66]. Similar technical assistance, complemented with early warning signals generated in a dangerous situation, can be provided through a fully transparent wearable display, positioned beneath a protective visor of an industrial helmet equipped with an AR module, cameras and sensors.[67] Another issue that can be addressed by integrating wearable electronics with PPE is monitoring of their life cycle, as well as a control of the completeness of PPE items used by a worker. A group of solutions addressing these issues using RFID tags concerns, e.g., access control to high-risk areas based on the completeness of PPE,[68] automated and rapid control of PPE at construction sites [69] and an automatic identification system for the endof-service life of various types of PPE.[70,71] Another method to monitor damages of protective functions of PPE has been employed in the lightweight and flexible protective vest for law enforcement personnel.[72] In this solution, an array of conductive wire sensors was applied to the textile substrate, which changes resistance in the case of damage by ballistic or stabbing attacks. For more examples and reviews concerning other types of SMs, sensor technologies and wearable electronics, as well as potential fields of application, see, e.g., [31,73–75]. 3.3. Smart networked systems Smart networked systems (SNSs) can be defined as a collection of spatially and functionally distributed embedded computing nodes that are interconnected by means of wired or wireless communication infrastructures and protocols. In SNSs, data processing is usually performed on a different layer than in the case of typical ESs. SNSs interact with each other and with the environment via sensor/actuator components. Such infrastructure can also include a master node that conducts coordinative functions and calculations for the whole SNS.[76] Communication and data processing units based on concepts of the IoT, using such wireless communication infrastructures and protocols as 6LoWPAN, ultra-wide band (UWB), RFID, wireless sensor networks (WSNs), real-time locating systems (RTLS), ZigBee and WiFi, have become an integral part of SNSs.[77,78] There are numerous benefits of using those networks, which include high flexibility, ease of system installation and maintenance, and a potential to advance the management of processes by providing real-time access to workers; locations, materials and equipment, especially in harsh and dynamic working environments.[79,80] International Journal of Occupational Safety and Ergonomics (JOSE) In the area of OSH-related SNSs, an important role is played by indoor and outdoor workers’ location systems. They allow for detecting workers’ proximity to highrisk zones, usually by means of GPS, wireless local area network, UWB, RFIDs and vision systems. An example of a location system for protecting workers is a prototype of the magnetic sensing system called HASARD (Hazardous Area Signalling and Ranging Device), which detects a worker’s presence in the operating zone of underground mining machines.[81] A similar solution based on a radio-frequency remote-sensing technology was also used for improving workers’ safety at construction sites.[82]. Another example is a system based on IoT technologies, namely on WSN and RFID integrated solutions, which monitors workers’ location and controls safe access to dangerous areas of the workplace, in which safety equipment is required.[83] SNSs were also applied to support implementation of OSH regulations. In this context, an intelligent coal mine monitoring system based on a Controller Area Network bus and ZigBee technology, intended to monitor the coal mine production process,[84] can be mentioned as an example. It enables one to determine miners’ location and generates warning signals for safety managers when dangerous incidents, such as gas or water leakage, emerge. A similar system for mining applications enables the detection of the exact location and spreading direction of fire.[85] Next, an automatic railway track warning system based on distributed personal mobile terminals was designed to localise the workers within the work site, alert them about approaching trains and, in case of emergency, guide them to a safe area.[86] Other IoT-based SNSs were developed for real-time monitoring of such parameters as temperature, humidity, air quality, vibrations of operating machinery, electrical overload and detection of flames in the plant,[87] and for combined monitoring of workers’ location and their exposure to such indoor air pollutants as formaldehyde and CO2 .[88] Yet another field of SNS applications is the monitoring of safety and work processes in human–robot collaborative stands where traditional technologies, e.g., light curtains and pressure-sensitive safety mats, detecting a worker’s presence in the operation zone of a robot can be applied. A more advanced example is a radiolocation-based system, which consists of radio-frequency transceivers deployed in the robot’s working zone, making it possible to determine the operator’s position on the basis of electromagnetic field perturbations, and to optimise robot movement trajectory so as to minimise the probability of a hazardous event.[89] Next, the development of 3D image fusion for human safety in industrial work cells is also worth mentioning.[90] The systems employ the concept of a personal safety zone that encloses each person and a machine. Sizes and locations of separate personal zones are dynamically updated based on their movement directions and 7 velocities. Impending collision can be detected when the zones intersect, and then the trajectory and/or velocity of the machine can be modified. 3.4. ICT applications devoted to OSH risk assessment The presented overview demonstrates the main directions in the development of smart PPE solutions and other ICTbased safety applications in the field of OSH. Notwithstanding the contribution of the presented solutions to the development of a SWE concept, their utilisation is usually limited to the application of several sensors, i.e., monitoring selected risk factors, detecting location of workers and generating warnings for workers approaching highrisk zones, due to relatively simple rule-based algorithms. Initial attempts to develop an OSH risk monitoring system in the SWE were made within the project FASyS. The project’s findings have led to a rationale for personalised risk management in the so-called sensing enterprise,[91] and to a proposal of reference architecture of an ICT-based platform aimed at the operation of wireless networks that connect mobile sensors in industrial environments.[92] In reference to the idea of personalised risk management, one should also mention attempts at personalised assessment of OSH risks related to the development of ORCA (Occupational Risk Calculator), a software tool which allows for quantified risk assessment for individual workers or jobs.[93,94] ORCA is based on an occupational risk assessment model developed in The Netherlands within the WORM Metamorphosis project.[95,96] The model takes into account various workers’ tasks, activities and related hazards; however, the method does not cover monitoring of either workers’ physiological parameters or environmental factors. 4. A conceptual framework for OSH risk management in SWEs 4.1. A new paradigm for risk assessment and management The concepts of the assessment and management of risks related to hazards and/or harmful factors that occur in the working environment are the foundations of European philosophy and social policy related to the prevention of accidents and occupational diseases.[97] The legal requirements to carry out OSH risk assessment, and to implement, on its basis, relevant, protective and preventive measures (further also referred to as risk controls), result from the OSH Framework Directive, i.e., Directive 89/391/EEC. These principles are obligatory in the European Union (EU), and after many years of their practising, it is now commonly regarded that risk management is a key process of an effective company’s OSH management system.[97,98] 8 D. Podgórski et al. Current methodologies for OSH risk management conclude that these processes should basically consist of five steps: (a) identifying hazards; (b) assessing and prioritising the risks arising from hazards; (c) planning implementation of risk prevention and control measures; (d) taking actions to eliminate the risk or reduce it until it is admissible; and (e) monitoring, reviewing and updating the risks regularly to ensure that implemented measures are adequate and effective.[99] In typical workplaces in the industry, where dynamic changes in working conditions are not very common, risk assessment for a given workstation is carried out no more frequently than every few months. Although the legal provisions require that hazard identification and risk assessment should be carried out before any modification or introduction of new methods, materials, machinery or processes, in practice a result of risk assessment obtained at a given moment is considered as an average level of risk that was encountered over a longer period of time. Furthermore, it is common practice to carry out risk assessment collectively, i.e., by addressing groups of workers who are exposed to the same or a similar set of harmful agents. The risk assessment process is then carried out once in relation to these groups. Therefore, the results indicate an average risk level that does not refer to individual worker at a specific workstation, but is a resultant value, generalised for relevant groups of workers or groups of workstations. However, with regard to emerging concepts of the SWE, the previously described static models of OSH risk management become insufficient. An increasing complexity of production technologies, and radical changes in manufacturing and delivery of products to the market, resulting, among other things, from the concepts of Industry 4.0 and Smart Factory, have brought about new challenges for work processes. The customer, as well as the market itself, expect more from manufacturers, namely more connections, more adaptability and more responsiveness. Customers want more models and variants, specific to their individual usage profile and requirements, so factories must become more customer-centric, delivering products that do more and better meet the diversified needs of individual clients. The factories must enable the manufacturer to deliver products by radically shortening their production cycles and by implementing dynamic processes ensuring a high degree of product variation and customisation. As a result of such dynamically changing manufacturing processes, the workplaces, together with their potential hazards and the environment surrounding the worker, will be subjected to frequent fluctuations imposed by hardly predictable process variations. This situation will be radically different from the present one where static production processes prevail, and a relatively accurate prediction of hazards and risks in the working environment is possible. Therefore, a possibility will open up for timely implementation of adequate protective and preventive measures. Furthermore, implementation of the new technological possibilities entails the growing number of jobs requiring multitasking skills. Workers will no longer be able to perform their tasks routinely; instead, they will have to change their place of work more frequently and undertake varied and mostly unstructured tasks, depending on the needs of the dynamically changing production process. The smart technologies will significantly increase a level of mobility for workers, and the notion of a workstation will be decoupled from the physical location of the worker.[100] Real-time adjustment of different types of protective measures and protection levels that are suited to individual workers’ needs will make it possible to ensure adequate levels of safety and comfort at work without detriment to the requirements of multi-tasking, mobility and dynamic adaptability to changes in production processes, since those needs may at any given time be significantly different, even for workers who work in close locations. In light of this discussion, a search for new methods and organisational solutions within OSH management is necessary to keep up with an increasing emergence of new, and often yet unexplored, hazards in the working environment. In particular, there is a need for new approaches that will be more adapted to increasing complexity of production technologies, and to the pace of changes in new working environments. It has been expected that the implementation of AmI technologies into the workplace will sufficiently address the mentioned challenges. But to achieve this effect a significant change is needed in the approach to OSH risk assessment and management as compared with the one that is currently practised in enterprises. The fundamental two qualities of this paradigm shift consist of: • the assessment of occupational risks in a dynamically changing production environment, in a continuous and real-time manner. This approach is contrary to methods applied so far that assume risk assessment to be carried out periodically. It is also linked with a real-time adaptation of respective risk controls to dynamic changes in the working environment. The goal is to anticipate hazards and immediately reduce the risk level and to maintain it at a minimum, acceptable level; • personalisation of occupational risk assessment by conducting separate assessments for individual workers who, at any given time, may be exposed to various factors, and depending on the level of exposure, could be protected against them in a diversified manner. This is contrary to the traditional approach, which assumes collective risk assessment, i.e., assessment for groups of workers that work on similar workstations, and thus assumes application of risk controls adjusted to averaged needs of such groups, but not to the individual needs of each worker. International Journal of Occupational Safety and Ergonomics (JOSE) 4.2. Introducing context-awareness and context-based reasoning systems for SWE 4.2.1. Basic notions and principles Because of the growing inherent complexity of SEs and the CPS architecture, which is reflected inter alia by a large number of different types of physical objects functioning in these environments, as well as by the variety of their services and relations between these objects, there is an increasing need for developing formal context models to facilitate context representation, context sharing and semantic interoperability.[101,102] Contextawareness and context-based reasoning constitute basic functionalities of ICT-based systems that are used in AmI applications.[102–104] In particular, these features are important in environments where frequent and dynamic changes may occur and affect human users’ behaviour and their interactions with other objects. The first studies on context-based computing considered application of electronic badges that transmitted signals through a network of sensors to provide information about the location of office workers.[105] The notion of ‘context-aware computing’ was used for the first time in Schilit and Theimer’s study [106], and was referred to as the ability of a mobile user’s application to discover and react to changes in the user’s environment. Abowd et al. [107, p. 304] defined context as ‘ . . . any information that can be used to characterize the situation of an entity, where an entity can be a person, place, or physical or computational object’. Context-aware computing allows collecting and processing of data received from many sensors and networks in order to make the interpretation more easily and meaningfully.[108] Literature points out several alternative methods of context modelling, e.g., key-value models, mark-up scheme models, graphic models, object-role based models, ontology-based models and hybrid modelling schemes, but according to several sources the most suitable for modelling context-awareness and reasoning in SEs might be the ontology-based approach.[102,104] In terms of philosophy, ontology is a branch of philosophical studies that deals with the nature of being, becoming, existence or reality. However, in the domain of computer sciences and engineering, the notion of ontology is used commonly in a narrower sense, according to the definition proposed initially by Gruber [109, p. 199] which states that ‘An ontology is an explicit specification of a conceptualization’. While according to Chandrasekaran et al.,[110, p.20] ‘Ontologies are content theories about the sorts of objects, properties of objects, and relations between objects that are possible in a specified domain of knowledge’. In the literature, three main categories of ontologies are usually determined: (a) generic ontologies for capturing general, domain-independent knowledge; (b) domain ontologies, used for capturing knowledge in the specific domains of science and technology; and (c) 9 application ontologies, which capture the knowledge necessary for a specific application.[111] Ontologies used for the modelling context in SE applications usually belong to the last category because they have to consider specific environmental features, as well as a specific terminology related to technologies, devices and functionality of smart objects. 4.2.2. Examples of context-aware applications in SEs Since the concept of context-aware computing is of a generic nature, it may be implemented in almost every CPS application aimed at providing services in various aspects of life, business, science, etc. Review of the literature reveals a large number of studies focused on applications that are based on context awareness, and can be used for different types of SE, disregarding the types of users and the nature of services realised by these systems (see, e.g., [108,112–118]). Nevertheless, in the context of a discussion on the selection and adoption of appropriate methodologies for SWE development, particular attention should be paid to methods and other achievements in thematically neighbouring domains, such as smart healthcare, ambient assisted living (AAL) and smart homes (also referred to as smart living). A reader may learn about example applications of context-aware systems in these domains in literature reviews published, e.g., in [119–123]. Recently, context-awareness functionality has also started to be used in ICT applications developed for running multi-object CPSs, intended to ensure workers’ safety in the SWE. Yet only few research studies have been carried out and published for this particular field. For example, in the systematic inventory of more than 300 safety-related ICT solutions, which can be potentially applied in the SWE,[124] only few of them are based on context awareness. This result reflects a relatively low level of advancement of these techniques in the OSH field, compared with the number of similar applications in other domains. Selected examples of context-aware ICT solutions applied in the OSH area are: (a) smart safety monitoring system based on a wireless communication network of smart objects worn by workers on construction sites [125]; (b) real-time automatic monitoring systems, ensuring safety in harsh environments [126–128]; (c) a human–robot interaction system that ensures human safety by precisely tracking the body of the operator and by activating relevant safety strategies [129]; and (d) a simple safety system based on GPS and smartphones for monitoring trains approaching for railway track workers.[65] 4.2.3. A need for a specific ontology for modelling context in SWEs From the presented state of the art it can be concluded that we are now dealing with applications consisting of relatively small sets of few intelligent, but autonomous devices 10 D. Podgórski et al. and systems, but not yet with the construction of a homogeneous SE, in which all smart objects connected with the control of manufacturing processes (so-called Manufacturing Sphere), and all smart devices connected with ensuring workers’ safety (so-called Worker Sphere), would be closely integrated across these spheres and would act collectively in the framework of homogeneous CPS to simultaneously achieve economic benefits and workers’ safety and satisfaction. So far, no consistent conceptual framework has been proposed for context-aware management of smart devices in both of the mentioned spheres to ensure that they communicate effectively with each other. But such an ontology-based framework is needed for developing reasoning engines and automated decision-making applications to make them capable of understanding the environment.[130] The ontology models are often being elaborated by means of specialised ontology mapping tools,[131] they are usually drafted with the help of special tools [132,133] and they are usually presented visually in the form of graphs to facilitate understanding of relations between individual levels and objects of the ontology concept. There have been several attempts so far to develop ontologies for systematisation and modelling of OSHrelated knowledge (see, e.g., [134–136]), but these attempts have not been aimed at supporting elaboration of algorithms for CPS functioning in the framework of the SWE. On the other hand, the SE ontology models currently proposed in the literature do not consider key concepts that are specific to OSH management, such as hazard, environmental factor, occupational risk or risk control/prevention action. Therefore, to model the context in the SWE one has to exploit various concepts of ontology models that have been proposed for applications in other types of SEs (see, e.g., [130]). 4.2.4. A need for applying probabilistic methods for context reasoning and OSH risk assessment As already mentioned in Section 4.1, an important functionality of CPS devoted to managing OSH in the SWE is the capability of performing real-time and personalised assessment of risks, taking into account all hazardous factors appearing in a dynamically changing work environment. There are many risk assessment methods that have so far been developed (e.g., see reviews in [137,138]). In general, risk assessment techniques can be divided into two categories based on the deterministic and the probabilistic (stochastic) approaches, but the use of a single method for risk assessment will not ensure sufficiently reliable results. Therefore, it is advisable to use mixed approaches based on both deterministic and probabilistic methods, preferably taking into account that probabilistic methods may have an advantage over the deterministic ones because the former are more cost-effective and their results are easier to communicate to decision-makers.[139,140] The literature sources devoted to ICT applications in SEs reveal that in the case of relatively simple CPS architectures, which consist of several sensors and actuators (e.g., localisation tracking and warning system for workers operating in dangerous zones), the methods for context reasoning and risk assessment are usually rule based and have a deterministic nature. One may find a few examples of such applications in [65,82,141,142]. However, in the case of advanced CPSs consisting of many sensors monitoring various parameters of users’ health and the environment, and which are used for supporting management in complex scenarios of users’ activities and their relations with SE objects, the use of probabilistic methods or the use of methods based on fuzzy logic is needed.[143–145] This approach is particularly necessary in SEs where a certain level of uncertainty occurs, which is related, e.g., to the recognition and prediction of user behaviour, inaccuracy of sensors, missing information, imperfect observations and inferring on the basis of imprecise and conflicting data. In such cases, the practical use of such probabilistic methods as Bayesian networks (BNs), Hidden Markov models (HMMs) and Dempster–Shafer theory (DST) of evidence (also referred to as a theory of belief functions) is often advocated and indicated in the literature (see [108,146,147]). 4.3. A model of CPS for the SWE To summarise the challenges for the conceptual framework of OSH management within the SWE that have been described and discussed in previous sections, a general model of the CPS is proposed in Figure 2. This demonstrates basic concepts and functionalities of this system. The proposed SWE conceptual model is composed of two partly overlapping spheres: the Manufacturing Sphere and the Worker Sphere. Both are covered by networks of integrated smart objects that act collectively to ensure the workers’ safety, comfort and satisfaction, without detriment to the highest possible productivity and economic benefits. The basic modules of the CPS hardware layer are as follows: • a network of sensors which collect data from the Worker Sphere, i.e., data on physical and chemical factors of the working environment, physiological parameters of workers, which make it possible to draw conclusions about their health condition, the current status of protective devices (e.g., detecting end-of-service life of PPE), and data concerning location of workers in relation to machinery and other objects belonging to the SWE; • a network of sensors which collect data from the Manufacturing Sphere, i.e., data on current status of the manufacturing processes, potential equipment malfunctions and failures, and the location International Journal of Occupational Safety and Ergonomics (JOSE) 11 Figure 2. Model of a cyber-physical system applied for risk management in a smart working environment. Note: PPE = personal protective equipment. of mobile machinery and equipment in relation to the operators; • a network of activators, namely the controllers of individual and collective protective equipment (safety devices), aimed at preventing or reducing emissions of harmful agents into the working environment, i.e., at active protection of potentially exposed workers against these agents. SMs hold a special position within the hardware of the CPS model. They are able to sense specific environmental and/or physiological parameters and, at the same time, react to these stimuli by changing their properties (see Section 3.1). Depending on a specific application, SMs can simultaneously perform sensory and activation functions, thus constituting a simple stand-alone PPE solution, or they may be incorporated together with other components into a complex ICT-based smart PPE system. As regards the software layer, the main components of the CPS model include the following: • context database that contains historical and current data collected from all sensors assigned to various smart objects, functioning in the Manufacturing and Worker Spheres, as well as data reflecting the state of preventive and protective measures controlling the level of risk; • reasoning engine, i.e., a module responsible for contextual data analysis, context-based reasoning with regard to the current and possible future situations (prediction), and for carrying out real-time assessment of risks for individual workers; • risk control manager, which analyses resources available for controlling the risks, selects appropriate preventive and protection measures given their functionalities and potential effectiveness, as well as activates these measures and monitors their usage. 12 D. Podgórski et al. 5. Discussion In general, development and implementation of emerging technologies not only entails addressing a number of conceptual and technological issues connected with ensuring their functionality, practical implementation, reliability, security, efficiency, the need to reduce operating costs, etc., but also requires to take into account their potential impact on target users and individuals indirectly exposed to the influence of these technologies, and, in broader perspective, on the environment and the society.[148,149] In the context of broadly understood sustainable development, the same considerations are also relevant in the case of SMs, smart PPE and other OSH-related applications in the SWE field. Exploitation of these technologies in the field of OSH is a relatively new phenomenon, hence more research and innovation activities are still required to refine and strengthen their potential for practical application, ensure users’ acceptability and achieve compliance with societal and ethical requirements. In the following sections, selected issues from the aforementioned areas will be discussed. These issues may be of an importance to further development, successful implementation and wider spreading of the concept of a dynamic and personalised OSH risk management within the framework of the SWE. 5.1. Further development of enabling technologies As the literature review (Section 3) reveals, there has already been significant technological progress in the field of SMs, smart PPE and other OSH-related ICT applications. However, in many cases, the technology readiness level that these solutions offer is still relatively low. In consequence, this prevents their mass introduction onto the market, and use in practice. There is therefore a need for further interdisciplinary research and innovation activities in the field of enabling technologies that provide grounds for the design of hardware and software components of the CPS. This domain comprises of, among others, technologies resulting from SM engineering (e.g., temperatureresponsive polymers, dielectric elastomers, shape-memory alloys and polymers, non-Newtonian fluids), sensor and actuator technologies (e.g., based on fibre optics, thermoresistance, chemoresistance, photoelectrics, accelerometry), wireless communication, micro-electro-mechanical systems (MEMS), nano-electronics and information technologies (e.g., multi-agent system modelling, contextaware and intention-aware computing, machine learning, semantic technologies, artificial neural networks). Further progress in these fields should lead, first of all, to significant miniaturisation of all CPS components, the improvement of their reliability, robustness, mechanical and thermal resistance, the improvement of sensor sensitivity and selectivity, better resistance against EMF disturbances, as well as ensuring energy efficiency, cost-effectiveness and the reduction of an environmental impact. 5.2. Practical implementation of the CPS model Before effective functioning of CPS dedicated to the SWE can be put in place, a number of technological, organisational and implementation problems needs to be addressed. As regards complex CPS that may serve a large number of users and consists of many different sensors, actuators and other smart objects, a serious challenge lies in the acquisition and processing of raw data. They are needed to fill up the context database with information concerning the objects, including the data on the users and their location. From a technical point of view, the data acquisition methods can be divided into two main types: push and pull. In the ‘pull’ method a special software component makes requests from sensors periodically or instantly to acquire data, while in the ‘push’ method sensors push data to a software component dedicated to acquiring context data periodically or instantly.[108] In both cases, different techniques and technological solutions are used for the acquisition and pre-processing of contextual information which are determined by physical phenomena used by the sensors, data formats and coding, WSN architecture, etc. For example, one may enumerate here collaborative WSNs,[150] data-mining frameworks,[151,152] multisensory data fusion [153] and various infrastructures of context-provisioning middleware.[118] The next challenge in designing the CPS lies in providing good quality data collected from WSNs and stored in the context database and their validation. In this regard one may use, e.g., user-driven design and context-aware emulation to ensure user’s acceptance and to detect anomalous events in SEs.[118,154,155] Increasingly, virtual reality (VR) methods are used for modelling SE applications and for usability verification of context models and inferring algorithms in virtually simulated target use conditions. Recent dynamic developments of VR technologies, and decreasing costs of VR system components and developing the software, result in the creation of broader and more inviting opportunities for SE modelling and usability testing. Some examples of these approaches are provided in [156–160]. The need to provide a context-awareness functionality in the SWE requires the proper creation and implementation of the reasoning layer of the CPS software. In this regard, there are already many available methods and supporting tools. User situation rule engineering is a relatively simple method based on the reasoning process, which consists of the inference of a user’s situation by means of rulebased reasoning techniques applied to the user profile and context data (e.g., see [161]). Other methods draw on more advanced techniques belonging to the domain of supervised machine learning, such as artificial neural networks, genetic algorithms or support vector machines.[152,162– 166] In addition, practical aspects of the design of reasoning engines also include the application of probabilistic methods, such as BNs, HMMs, and the DST, to which reference was made earlier in Section 4.2.4. International Journal of Occupational Safety and Ergonomics (JOSE) Furthermore, the usability of the SWE can be enhanced by ensuring self-adaptation of CPS to highly dynamic environments where relying on fixed operational models would be inefficient. In such cases, dynamic context management methods are used. They are based on feedback loops to enable governing the context database and the reasoning engine in runtime. For example, a contextaware governance feedback loop consists of a context monitor, which monitors specific attributes of the environment. The identified symptoms are then used by a service-oriented architecture (SOA) governance controller to adjust context-awareness governance objectives and monitoring infrastructure accordingly.[167] In particular, the context management infrastructure should maintain context consistency by flexible reaction to the inclusion of new sensors, and thus the emergence of new contextual data. The system should also be resistant to any failure or a shutdown of a single device, which should not lead to a loss of control over the part of the environment, and to the need to restart the whole system.[168] 5.3. Security issues and data protection Taking into account the dynamic development of IoT and CPS technologies, security threats and challenges are one of the most important issues in this area, which have been addressed in numerous research studies (e.g., [169–171]). Information security in the context of computer technology is defined as the preservation of confidentiality, integrity and information availability.[172] Although principles of ensuring security for ICT systems are already in place and numerous standards and guidelines for information security management have already been elaborated (e.g., series of ISO/IEC 27000 standards), they are typically focused on traditional ICT, but not on CPS applications. For example, in the context of preventing the security threats of the CPS, the following system vulnerabilities were identified: poor access control (lack of authentication), poor input validation, lack of robustness, implementation errors, limited interoperability, lack of preventative safety, naive assumptions about security, proprietary solutions and safety lockouts.[173] Another important challenge is to ensure that CPS applied in smart manufacturing systems are immune to cyber-attacks, which are difficult to detect and prevent.[174,175] The need to ensure adequate protection of data processed by CPS, particularly in the context of possible cyber-attacks, is closely connected with privacy protection, which is understood as a set of technical, legal and organisational procedures intended to protect personal data of SE users in order to prevent and eliminate violations of their rights to privacy. With regard to the protection of sensitive data, which are processed in the SWE, a special attention should be paid to collecting and handling workers’ personal medical data. According to Ehrwein Nihan,[176] medical data that are measured in the workplace belong to 13 workers, and there should be primacy of the privacy protection and workers’ health over productivity to gain users’ acceptance of AmI technologies. Furthermore, workers should be provided with comprehensive and transparent information about the data that will be collected, and control procedures for workers’ data handling and protection against false data should be established. Another specific problem concerns the increasing use of user localisation technologies (e.g., GPS) and RFID tags, especially in such SE applications where RFID tags enable the acquisition and sharing of personal data. Such systems can infer from sensed data not only the location, but also how long the user stays at one place, whom a person met, where one might be going and other sensitive and personal information.[177] Therefore, individuals should always be informed of the presence of RFID tags and readers, the purpose for which the data are collected and processed, who the responsible controller is and whether the data are stored and made available to other parties.[178] However, privacy protection and system performance have conflicting requirements and goals,[177] and autonomy of SWE users is inclined to conflict with safety and health.[176] Therefore, it is particularly important to investigate these issues to determine the adequate balance between them. It is also necessary to develop and implement privacy procedures, including algorithms and protocols, to protect the sensed data against unwanted collection and distribution of personal information. In this context, a promising direction of research seems to be the development of privacy-friendly and anonymity-focused CPS applications, examples of which constitute solutions proposed for smart homes [179] and for so-called anonymous opportunistic sensing.[180] 5.4. Human factors and usability Consideration of human factors and ergonomics aspects in the design of SE applications, particularly the adjustment of their behaviour to take into account the functional and non-functional requirements of the users, is of fundamental importance for the practical implementation of these applications.[181,182] However, despite many research studies in this field, this falls short of satisfactory results.[3,183] The central rule in the creation of ergonomic applications in this domain is striving to ensure usability by following human-centred design principles. With regard to CPS, the usability and usefulness factors to be considered in further development, design and application of CPS should, first of all, take account of services that are integrated into their context of use, intuitive human–machine interactions, flexibility regarding when they are used, efficient performance of the service and permanent service accessibility and availability.[182] As outlined in Section 4.2., context-awareness functionality plays an increasingly important role in the 14 D. Podgórski et al. development of CPS applications intended to control complex SEs. In order to build such a system, it is necessary to develop a model of a user context, which often entails the need for specific ontologies that will allow describing and understanding relations between various attributes and functions of users and smart objects. Moreover, contextaware systems are usually very complex and the level of variability is too high for designers to successfully predict and model human behaviour and system functioning in advance. In this context, there is a need for research aimed at comprehensive understanding of the complete spectrum of types of human-in-the loop controls, development of techniques to derive models of human behaviours and to incorporate human behaviour models into the methodology of feedback control.[184] Meeting the aforementioned challenges is particularly important when designing CPS for SWE, where the main goal is to ensure safety for workers, because the unpredictable behaviour of such a system may have severe consequences for the health and lives of humans. Another specific challenge in the area of human factors in the design of SWEs is the development of new test methods and evaluation criteria for the smart PPE. In the EU, the legal framework for mandatory assessment and CE certification of PPE is provided by Directive 89/686/EEC.[185] European standards (EN) that are harmonised with this Directive contain detailed assessment criteria and specify test methods for all ‘traditional’ types of PPE. However, because of the substantial technological progress which has occurred in the last two decades, and a recent appearance of a number of novel solutions of smart PPE, whose new features and functions have not so far been foreseen in EN standards, it is necessary to carry out a range of prenormative research in order to fill in those gaps. The main topics to be addressed include, among others, ergonomics and comfort of smart PPE, and compatibility of different system components, especially when ICT, electronic modules and other advanced technologies are integrated in PPE. The topics were determined in a mandate of the European Commission [186] that was launched to the European Committee for Standardization (CEN), the European Committee for Electrotechnical Standardization (CENELEC) and the European Telecommunications Standards Institute (ETSI) in order to explore emerging standardisation needs in the field of smart protective textiles, clothing and equipment. 6. Conclusions A literature review included in this article shows how the recent technological progress in emerging domains, such as AmI, the IoT and CPS, has provoked numerous attempts to apply ICT-based solutions in the area of OSH. A wide range of SMs, smart PPE and wireless sensor systems have already been developed with a view to improving workers’ safety and health, thus laying a sound foundation for the creation and implementation of the SWE concept. Simultaneously, new challenges for work processes and for OSH management have been brought about by an increasing complexity of production technologies, as well as by customer-centric approaches. They call for dynamic processes in order to meet the requirements for a high degree of product variation and customisation related, inter alia, to the ideas of Industry 4.0 and Smart Factory. As a result of dynamically changing manufacturing processes, workplaces, together with their potential hazards and the environment surrounding workers, will be subjected to frequent fluctuations that are imposed by hardly predictable process variations. New approaches to OSH risk management are therefore needed to sufficiently address the mentioned challenges. In light of this discussion, a conceptual framework for dynamic OSH risk management within the SWE has been developed. The framework is based on a new paradigm for dynamic and personalised OSH risk assessment and management that consists of the continuous assessment of risks in a real-time manner, and the capacity to assess and monitor the risk level of each worker individually. Application of the mentioned framework has been demonstrated on the background of the SWE concept and a model of SWE-dedicated CPS. The SWE is understood as the location of a workplace together with a complex of surrounding conditions, in which workers perform workrelated tasks, and in which monitoring of environmental and workers’ physiological parameters, as well as the interaction between workers, the environment and smart physical objects (e.g., machinery, working tools, safety devices, PPE), is supported by respective AmI technologies. The SWE is viewed as being composed of two partly overlapping spheres: the Manufacturing Sphere and the Worker Sphere. These spheres are covered by networks of integrated smart objects that should act collectively to fulfil two equal and complementary objectives: (a) to ensure workers’ safety and comfort; and (b) to maintain the highest possible productivity and quality of manufacturing processes. Further advancements in the area of the IoT, CPS concepts and SWE-dedicated AmI technologies will result in the widespread implementation of SMs, smart PPE and other ICT solutions into the working environment, leading finally to a state in which devices performing safety functions will be inseparably and invisibly incorporated into the SWE infrastructure. These expected developments can be illustratively described and promoted as a vision of ‘ubiquitous safety’,1 which, by analogy to the term ‘ubiquitous computing’, can be defined as striving to incorporate SMs, sensors, actuators and other ICT-based devices into any object, machinery, tool, piece of clothing and equipment that surrounds a worker and/or is worn or used by a worker. The goal is to attain a level of embodiment of electronic and computing devices into various smart objects of the SWE, at which they become indistinguishable from these International Journal of Occupational Safety and Ergonomics (JOSE) objects, and are able to efficiently perform safety functions in a user-friendly manner with respect to the requirements of the users and the society. However, to meet these expectations, further interdisciplinary research and innovation activities are needed. These should aim to have the potential of the novel approaches refined and strengthened, users’ acceptability ensured and compliance with societal requirements achieved. The main focus should be given to the development of enabling technologies that provide grounds for the design of robust, reliable and cost-efficient components of the SWE infrastructure. Furthermore, the activities at stake should concentrate on solving a number of practical issues. They involve inter alia efficient and reliable acquisition of context data, ensuring CPS fault tolerance and capacity for self-adaption to changing conditions. They also include concerns with information security and data protection, human factors and ethical aspects in the design and implementation of SWE applications. [4] [5] [6] [7] [8] [9] [10] Disclosure statement No potential conflict of interest was reported by the authors. Funding This article is based on the results of several projects carried out at national and international levels. The national projects were carried out within the scope of the second and third stages of the National Programme ‘Improvement of safety and working conditions’ partly supported in 2011–2013 and 2014–2016 – within the scope of research and development – by the Ministry of Science and Higher Education/National Centre for Research and Development and – within the scope of state services – by the Ministry of Labour and Social Policy. The Central Institute for Labour Protection – National Research Institute (CIOP-PIB) was the Programme’s main co-ordinator. The international projects (i-Protect and SAFeRA) that contributed most to developing the concepts presented in this article have received funding from the EU Seventh Framework Programme (FP7/2007–2013) under grant agreements No. 291812 and 229275. [11] [12] [13] [14] [15] [16] [17] Note 1. 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