Industrial,
Occupational
and Enterprises
Social Work
Prof Johnston Wong
2023-08-03
Hanoi
As early as 1926
Anything for the comfort and improvement, intellectual and
social, of the employees over and above wages paid, which is not
a necessity of the industry or required by law
Definitions
 Saini
(1975) defines industrial social work
as a systematic way of helping individuals
and groups towards a better adaptation to
work situations.
Kurzman, 2013. U of Maryland.

Focusing on work, workers, and work organizations,
occupational social work provides unique opportunities for
the profession to affect the decisions and provisions of
management and labor.

Despite the risks inherent in working in powerful and
often proprietary settings, being positioned to help
workers, their families, and job hunters enables
professional social workers to have the leverage both to
provide expert service and to become agents of
progressive social change.
Helping People in their work life, solving
family, social and societal problems, and
promote their ovdrall well being.
Societal
Social
Family
Work
Modes of delivery
By Employer
In
Community
By
Union
Enterprise social work in China
Mediation
State
NGOs
Workers education
Career development
Market
Family education
Special Programs
 Employees
Assistance
Programs
 Critical
Incident
Stress
Management Peer
Support Teams
EAP: SHRM.org

An employee assistance program (EAP) is a work-based
intervention program designed to assist employees in
resolving personal problems that may be adversely
affecting the employee's performance. EAPs traditionally
have assisted workers with issues like alcohol or substance
misuse; however, most now cover a broad range of issues
such as child or elder care, relationship challenges,
financial or legal problems, wellness matters and
traumatic events like workplace violence.
The “Terrible Ten” and
Peer Support Team

Line-of-duty death

Suicide of colleague

Serious line-of-duty injury

Disaster / multi-casualty incident

Killing or wounding an innocent person

Significant events involving children

Prolonged incidents especially with loss of life

Personally threatening situations

Events with excessive media interest

Any highly distressing event
Questions and Answers