www.tagrain.com What is Tagrain • A world class retail management solution - Tagrain - that addresses omnichannel for small to medium sized retailers. • A powerful Point of Sale with retail tools that are suitable for a single store environment, a popup shop, a mobile operation or multiple stores. • High quality and cost-effective POS software designed to help retailers increase revenue, build customer loyalty, reach new customers and lower operating costs. • A solution developed by retail insiders that works on iPad and Android devices or any web browser to get your stores and staff up and running quickly • 100% web based solution runs in online or offline mode and manages automatic updates and upgrades • 24/7 Support Services www.tagrain.com • Easy-to-use, plug and play cloud-based point-of-sale software. • Feature-rich solution for small scale retailers. • No long-term contracts - Choose between monthly or annual subscriptions as per your convenience. • 100% Uptime with secure cloud backup for uninterrupted service. • Built by a team with over 20 years of experience in building enterprise retail point of sales system. www.tagrain.com Positioning – What are we selling Subscription Licenses on Tagrain Monthly subscription licensing billed DIRECTLY to the customer (retailer) • Credit Card as the form of payment to pay for software usage www.tagrain.com Tagrain- BUSINESS BENEFITS Focus on Business Goals • Freedom to focus on growing the business, not on the technology Software as a Service (SaaS) • No upfront hardware investment • Minimal ongoing costs • No maintenance Cloud Technology • • • • Flexible deployment options Fast implementations Scale up and down quickly Avoid tying up resources www.tagrain.com Tagrain - BUSINESS BENEFITS Retailers are evolving traditional technology with innovative cloud solutions due to the enormous benefits. Instead of investing in infrastructure and resources in-house, retailers can now access it with much higher ROI Lower Total Cost of Ownership Simple Pricing Offerings Faster, Simpler Deployments Superb Security Improved Operations Higher Supply Chain Visibility Better Merchandising Decisions Personalised Customer Service More Insight into Business Performance www.tagrain.com Tagrain- Customer Benefits • Gain 360-degree visibility of your inventory and customer activity • Integrate online and offline shopping channels, allowing customers to research, buy and - if necessary - return goods anywhere • Leverage a single stock pool and real-time inventory data that enables sales of more inventory at full price, increases margins and reduces clearance markdowns • Create multichannel loyalty programs that incentivize customers equally, wherever they shop • Offer convenient mobile experiences in store with engaging features that speed up service and sales transactions • Access and manage operations from anywhere, check on sales reports and inventory status in any location that has an Internet connection. www.tagrain.com MARKETS WE SERVE SUPPORT FOR ALL RETAIL VERTICALS AND INDUSTRIES Fashion & Apparel Footwear Furniture & Home Goods Restaurants & Cafe Building & Home Supplies Wine & Liquor Electronics Specialty Supermarket & Grocery Jewellery Travel & Duty Free Stores Sports & Outdoors Health & Beauty Stores Book Stores Toy & Game Stores www.tagrain.com Key Functionalities – Tagrain POS Tagrain POS powers brick and mortar stores as a full service, point of sale solution. Benefits: • Flexible configuration that’s easy to implement • Complete inventory visibility at the Point of Sale • Payment processing with country-specific, integrated payment gateways • Customizable promotions execution and gift card functionality • True ONLINE/OFFLINE functionality; not dependent on an Internet connection www.tagrain.com Key Functionalities – Tagrain MPOS Tagrain is a fully functioning Mobile POS App that can operate on iOS or Android platforms. MPOS provides access to all core point of sale and customer service functionality. This means shoppers can be helped wherever they are in the store either by answering their questions about products and stock levels or by processing their transactions quickly and efficiently. Benefits: • Faster checkout • Can access help or buy items wherever they are in the store or at events outside the store, such as tent sales, pop up stores, fashion shows, exhibitions, etc. • Connect to Tagrain MPOS over a 3G, 4G or an LTE connection for remote use • True ONLINE/OFFLINE functionality; not dependent on an Internet connection • Shorten lines at the till during peak times, to reduce abandoned purchases • Easily access inventory information, product information and customer data www.tagrain.com Easy Payment Gateway Integration • Support for multiple secure payment types, including cash PAYMENT management and credit card authorizations S • Print or email customer receipts and allow for on screen signature capture • Set a different pricing scheme for each store, product or customer group • Simplify taxation with support for every city, state and country tax code and the ability to configure store or itemspecific tax rates • Process secure, EMV compliant, Chip-and-Pin payments from a variety of our approved gateways and processors www.tagrain.com • Flexible payment options in store, online, and on the go • Accepts multiple tender types – cash, card, check, digital pay, etc. • Integrations with leading, country-specific payment gateways • Define Special Tender types for specific situations • Collect advance payments or deposits • Receive payments on account • Print payment receipts www.tagrain.com Key Functionalities – Tagrain Loyalty Tagrain Loyalty is a points and reward application designed to significantly improve customer acquisition, engagement and retention to develop long lasting loyalty. Benefits: • A seamless shopping experience across all sales channels • Instant rewards based on their personal shopping preferences • Personalised promotions and communications • Suggestive selling based on their past purchases and browsing history • Higher loyalty levels guarantee greater rewards and premium service • Builds traffic, conversion rates, transaction size and brand advocates • Responding to competition, win back churned customers and increase customer lifetime value. . www.tagrain.com • Develop flexible loyalty programs configured around customers and product groups • Increase targeting and timeliness of customer communications • Incorporate service elements into loyalty schemes, not just points collection • Create tiered levels of membership and automatically promote members according to a defined set of rules • Capture customer data in all channels and leverage these insights to drive long-term and lifetime customer value www.tagrain.com Key Functionalities – Tagrain Reporting & Analytics Reporting and Analytics is a comprehensive suite of reporting and analysis capabilities including customizable dashboards and reports, to provide timely and actionable information to Operations teams across channels. Benefits: • Manage Operations in all channels by exceptions and alerts to get straight to problem areas • No more wading through pages of reports to get to the real issues • Identify successes on an exception basis so that they can be replicated across all stores or channels • Analyse Loyalty data to improve the customer service offer and to improve loyalty program success • Analyse fixed, mobile POS and non-store transactions to identify loss prevention concerns and issues to address • Access data immediately whether you are in the office, in store, at home or on the move • Pre-built templates showing retail industry standard key performance indicators (KPIs) and focused analytics to identify successes and challenges quickly www.tagrain.com Key Functionalities Hospitality Tagrain Hospitality is a fully integrated, restaurant management solution with a multilingual POS system designed to cater to the unique requirements of restaurants, bars, nightclubs and cafes of all sizes. Tagrain Hospitality provides a flexible and easy-to-use POS system to manage front of house operations, including • Split and partial bills • Table management - reservations and orders • Kitchen Order Tickets (KOT) • Reduce order and checkout times • Create menu flexibility • Decrease operational costs and allow you to focus on crafting a more unique dining experience. www.tagrain.com Support when you need it! Online Trainings, Forums and 24 x 7 x 365 Support Services Knowledge Base Comprehensive support available on phone, email and via our online web portal www.tagrain.com Flexible packages and plans LITE $29 /MO Single outlet Includes 1 POS Additional POS for USD 29 per month Unlimited users Sell on desktop, iPad or Android tablets Payment methods: Cash and Cards Email & chat support ESSENTIAL $79 USNESS /MO Includes everything in Lite plus Single or multiple outlets Multiple payment methods Matrix products Credits, gift cards and loyalty management Supplier management Inventory controls Purchase orders & receiving *Additional POS register at $29/MO Billed in USD Annually www.tagrain.com THANK YOU ! Tagrain - iVend Retail www.tagrain.com Sales@tagrain.com